Not all songs will download for offline mode

[JoshuaT96]

 I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't an issue because there's 11GB free on my iPhone.

There's not even the little offline icon next to the songs that won't download there's just nothing there.

[gaxi87]

I have exactly the same issue and I am nowhere near the 3333 songs/device limitation.

Edit: Since the standard support answer is to deinstall and reinstall again - I have already done this but it didn't help.

[DasPeter · Accepted solution]

Hello @JoshuaT96 & @gaxi87!

Perhaps a FULL clean reinstall helps.

Please follow these steps:

1. On the home screen, tap and hold the Spotify icon until it shakes.
2. Tap the X symbol on the icon.
3. Hold the Home and Power buttons down together until the Apple logo appears.
4. Open the App Store then search for and install the Spotify app.

Hope this helps! ♫

[gaxi87]

Thanks. With the restart after uninstalling the app my problem was solved.