Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74176 Views
16 replies
37 likes

74176 Views
16 replies
37 likes

Collection dissapeared

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help from the company. In need of my music asap and will be...

CMcCoy21
Newbie
My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help fro...
2016-01-17 6:22:25 PM
2016-01-17 7:04:48 PM
kbrooksc
Community Legend
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Help! Apple/Spotify subscription

Apple says I have the premium...Spotify isn't working though....

Ddg267
Newbie
Apple says I have the premium...Spotify isn't working though....
2016-01-15 4:57:18 AM
2016-01-17 5:14:38 PM
kbrooksc
Community Legend
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Can login on my browser(mobile and pc) but cant login to the app

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the correct password

gaabartolo
Newbie
Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the ...
2016-01-17 2:21:46 PM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Spotify crashed at Search on Iphone 6s

=== START OF TEMPLATE ===If you use local music files on your Apple device it will crash if you try to search at the search-function.Without the local music files the search-function works fine. Iphone 6s / iOS 9.2 Sync some local music files with yo...

Dudelsack
Casual Listener
=== START OF TEMPLATE === If you use local music files on your Apple device it will crash if you try to search at the search-function. Without the local music files the search-function works fine...
2015-12-23 10:05:48 AM
2016-01-17 8:58:00 AM
Dudelsack
Casual Listener
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

I cannot login Spotify with iOs or Android devices, but only with my notebook

Hello! Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, but the same problem appears. What might be happenning? I have th...

ewertonmin
Casual Listener
Hello! Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, ...
2016-01-16 6:29:04 PM
2016-01-17 2:42:57 AM
Swanny
Community Legend
314 Views
3 replies
0 likes

314 Views
3 replies
0 likes

I can't see my friends playlist

I not able to see my friends playlist or follow them unless they start to follow me I have already reinstalled the app onmy iphone and running latest IOs

carlosislas
Casual Listener
I not able to see my friends playlist or follow them unless they start to follow me I have already reinstalled the app onmy iphone and running latest IOs
2016-01-11 5:21:57 PM
2016-01-16 8:08:51 PM
meganh007
Community Legend
2773 Views
1 replies
0 likes

2773 Views
1 replies
0 likes

Can't play certain songs on my iPhone

I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member).

fathimmaaa
Newbie
I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member).
2016-01-16 7:01:46 AM
2016-01-16 8:04:03 PM
meganh007
Community Legend
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

On iPhone not reproducing local archives playlist

Hello fellow community, I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do not experience any issues playing them on my Mac, where the ...

Lenny_Lue
Regular
Hello fellow community, I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do ...
2016-01-16 3:34:10 PM
2016-01-16 6:24:31 PM
Morbi
Casual Listener
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

While running, Spotify switches tracks

Hello fellow community, the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will change to another song in that playlist when i am running. This...

Lenny_Lue
Regular
Hello fellow community, the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will cha...
2015-11-05 5:05:43 PM
2016-01-16 3:05:34 PM
Lenny_Lue
Regular
355 Views
2 replies
0 likes

355 Views
2 replies
0 likes

Spotify And Chromecast problems

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu...

koffie
Casual Listener
I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try ...
2015-10-29 3:00:51 PM
2016-01-16 9:40:53 AM
Musicspotter
Newbie
629 Views
2 replies
1 likes

629 Views
2 replies
1 likes

Can't login to premium version

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. Weeks ago I created a Premium account. For the past hour I...

drmoondog
Casual Listener
It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. &...
2016-01-14 8:59:06 AM
2016-01-16 9:12:42 AM
Lunux
Casual Listener
448 Views
5 replies
0 likes

448 Views
5 replies
0 likes

Does playlist time calculated by Spotify account crossfade? Does crossfade work on mobile playback?

Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade time is discounted or just the original track time total?...

leelaf
Regular
Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade...
2015-09-29 10:32:21 PM
2016-01-16 6:16:11 AM
Kally90
Newbie
1564 Views
3 replies
0 likes

1564 Views
3 replies
0 likes

Solved!! Song Playing Glitch

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a lot of songs. Some of them I downloaded like two mo...

zaneandxander
Casual Listener
Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a ...
2016-01-15 3:12:29 AM
2016-01-15 12:50:04 AM
meganh007
Community Legend
4310 Views
5 replies
0 likes

4310 Views
5 replies
0 likes

Solo2 Wireless Connection Post Update

Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says it's connected to my headphones but I'm not able to...

J_Allyn
Newbie
Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says ...
2016-01-15 7:13:02 PM
162 Views
0 replies
0 likes

162 Views
0 replies
0 likes

Playlist Modification Problem

I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before. I can still move songs within a playlist but can no longer move them further than the distance of the display window. In other words, if the...

Bongi
Casual Listener
I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before. I can still move songs within a playlist but can no longer move them further ...
2016-01-15 5:29:36 PM
184 Views
0 replies
0 likes

184 Views
0 replies
0 likes

How to delete everything from account

Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose off-line mode songs again 2. Can I delete all playli...

respawn18
Regular
Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose o...
2016-01-08 9:43:40 AM
2016-01-15 4:43:42 PM
respawn18
Regular
769 Views
2 replies
0 likes
offline mode undownload download delete all songs

769 Views
2 replies
0 likes

offline cancellation not valid-three devices

Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and two IPhones. please let me know i can get this correcte...

shirah
Casual Listener
Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and...
2016-01-07 4:05:51 PM
2016-01-15 4:08:58 PM
Bittencourt
Spotify Star
307 Views
3 replies
0 likes

307 Views
3 replies
0 likes

Selecting School Issues During Premium Student Sign Up

I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue unless I pick a school from the list. My school is ...

TheRunBMC
Newbie
I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue ...
2015-08-20 5:08:26 AM
2016-01-15 2:54:37 PM
Boob3
Newbie
461 Views
1 replies
0 likes
Signup Issues

461 Views
1 replies
0 likes

Solved!! Spotify doesn´t download music

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading and immediately stop. I got playlists saved with few song downloaded. I got ...

DeLaCruz
Regular
Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading...
2016-01-11 3:36:31 PM
2016-01-15 12:17:33 PM
Bittencourt
Spotify Star
685 Views
7 replies
0 likes

685 Views
7 replies
0 likes

Login on browser but not through ios app

Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have a spotify account.I have tried resetting my password, I hav...

RebeccaBar
Newbie
Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have...
2016-01-15 11:13:27 AM
2016-01-15 12:09:13 PM
Nico
Community Legend
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

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