Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242151 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125004 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451708 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307741 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I'm trying to sync some local songs i have from a CD onto my phone. I have them in my local files on the desktop app, and I've tried putting them in a new offline playlist on the device and also in the offline playlist I wanted them in. They justr...
So I'm trying to sync some local songs i have from a CD onto my phone. I have them in my local files on the desktop app, and I've tried putting them in a new offline playlist on the device and also i...
Newbie
531 Views
1 replies
0 likes
I have premium Spotify and I can't seem to connect it to my Nissan qashqai car radio Bluetoothyet today I was able to play the sing app from my iPhone to my radio ...can someone help me with this as I really want to be able to play Spotify thro car r...
I have premium Spotify and I can't seem to connect it to my Nissan qashqai car radio Bluetooth yet today I was able to play the sing app from my iPhone to my radio ... can someone help me with ...
796 Views
0 replies
0 likes
I've downloaded the Spotify app, logged in, but whan I try to play a song, it says "Spotify Premium is required for on-demand mobile streaming". BUT - in the description of Spotify in the AppStore, it says "With the Spotify app, you can choose to lis...
I've downloaded the Spotify app, logged in, but whan I try to play a song, it says "Spotify Premium is required for on-demand mobile streaming". BUT - in the description of Spotify in t...
Newbie
20420 Views
5 replies
1 likes
Hi Spotify I think I accepted the premium trial without realising so will I have to pay for it? And if I do how do I delete the trial because I have searched and it hasn't worked apparently it's because I'm on iTunes because I have an iPhone 6 so I h...
Hi Spotify I think I accepted the premium trial without realising so will I have to pay for it? And if I do how do I delete the trial because I have searched and it hasn't worked apparently it's beca...
Community Legend
1042 Views
3 replies
0 likes
Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fast as possible? Help me.
Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fas...
Community Legend
48243 Views
1 replies
0 likes
Basically what the title says I'm trying to add an album artwork to local files and it is not working
Basically what the title says I'm trying to add an album artwork to local files and it is not working
339 Views
0 replies
0 likes
HI. I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline. I have bougt mac and ipod in 2015. and software is updatet. i have tried to reinstall spotify on mac and ipod... but the problem is still there.and mac a...
HI. I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline. I have bougt mac and ipod in 2015. and software is updatet. i have trie...
Casual Listener
571 Views
4 replies
0 likes
Any way to know when friends were added?
Any way to know when friends were added?
295 Views
0 replies
0 likes
I've been having this issue now and I don't know where else to turn. I've been trying to add local files to my playlist. When I add the local file from the local files tab, it appears on the playlist on the PC, but not on my phone. When I press play ...
I've been having this issue now and I don't know where else to turn. I've been trying to add local files to my playlist. When I add the local file from the local files tab, it appears on the playlist...
464 Views
0 replies
0 likes
Hello! All the suddenly Spotify wont work on my Iphone6. When i start the app, I push login with facebook, but the app freezes and wont go on. I do not have this problem on my Ipad, only on my Iphone.
Hello! All the suddenly Spotify wont work on my Iphone6. When i start the app, I push login with facebook, but the app freezes and wont go on. I do not have this problem on my Ipad, only on ...
Community Legend
348 Views
1 replies
0 likes
On my ipad i have the problem, that my amp is listed twice, but only one works. And this not allways. How do I get rid of the second device?when I choose to Stream to the amp, I will not work allways for the right entry on the list. Only sometimes. T...
On my ipad i have the problem, that my amp is listed twice, but only one works. And this not allways. How do I get rid of the second device? when I choose to Stream to the amp, I will not work allwa...
303 Views
0 replies
0 likes
I was listening to a playlist I have saved to my phone and noticed that two albums are being skipped entirely when I try to listen to them. (Specifically, I have an R.E.M. playlist and I'm unable to listen to Out of Time.) The songs are listed in the...
I was listening to a playlist I have saved to my phone and noticed that two albums are being skipped entirely when I try to listen to them. (Specifically, I have an R.E.M. playlist and I'm unable to ...
Community Legend
1139 Views
4 replies
0 likes
I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hung"! Any ideas?
I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hu...
Community Legend
1805 Views
1 replies
0 likes
Hi everyone, first timer here at the forums. I have been using Spotify on my iPhone 4S for a few months. In the recent a few weeks, I have been experiencing problems with the radio function of the Spotify app. The radio just does not load. I first st...
Hi everyone, first timer here at the forums. I have been using Spotify on my iPhone 4S for a few months. In the recent a few weeks, I have been experiencing problems with the radio function of the Sp...
Newbie
2713 Views
7 replies
0 likes
Brief description of the issue:Spotify iOS app crashes after 30 seconds of being open/playing a song.App only crashes when using Wi-fi. App does not crash on cellular or on offline mode. When the app crashes, it closes and shows the home screen but i...
Brief description of the issue: Spotify iOS app crashes after 30 seconds of being open/playing a song. App only crashes when using Wi-fi. App does not crash on cellular or on offline mode. ...
Casual Listener
1509 Views
2 replies
1 likes
The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi. If I am not online via wifi, the app launches and I am able to listen to music. The minute I enable wifi the app crashes again. I have tried uninstalling...
The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi. If I am not online via wifi, the app launches and I am able to listen to music. Th...
Casual Listener
467 Views
1 replies
0 likes
Hi,Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start.Is there anybody who knows how to fix it? Thanks
Hi, Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start. Is there anybody who knows how to fix it? Thanks
Casual Listener
487 Views
2 replies
0 likes
Dear Community, I have a problem since a few days on my Spotify App on Iphone (premium account).The problem is the following : When I start a song, it stays at 00:00 and even if the button "play" is on, nothing is happening. The time doesn't move and...
Dear Community, I have a problem since a few days on my Spotify App on Iphone (premium account). The problem is the following : When I start a song, it stays at 00:00 and even if t...
Casual Listener
663 Views
3 replies
1 likes
Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airplay or spotify connect before.
Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airp...
666 Views
0 replies
2 likes
Hi All, This is a real newbie question but, how do you download from Spotify to iPod? When I plus in my iPod, nothing pops up on Spotify. Help. Gary
Hi All, This is a real newbie question but, how do you download from Spotify to iPod? When I plus in my iPod, nothing pops up on Spotify. Help. Gary
Casual Listener
1073 Views
4 replies
0 likes
