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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 32715 Views
  • 13 replies
  • 36 likes
  • 32715 Views
  • 13 replies
  • 36 likes

Can't play anything on any mobile device

I can't play anything on either my iPad or my HTC, no matter how many times I redownload the app. It doesn't show the can't play track banner, it just freezes and sometimes crashes afterwards. Also, the tracks on a playlist appear gray and not white....

  • Newbie
  • I can't play anything on either my iPad or my HTC, no matter how many times I redownload the app. It doesn't show the can't play track banner, it just freezes and sometimes crashes afterwards. A...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Volume slider iPhone & iPad

The Slider are away. Accidently or is that an "Upgrade"? Who knows?

  • Newbie
  • The Slider are away. Accidently or is that an "Upgrade"?  Who knows?
  • JPalma
  • Gig Goer
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

New to Spotify

I'm one of I'm sure many new subscribers after the fall of rdio. While still trying to get use to all the great new formats to enjoy, there are a few that I either can't find, or hope that you'll consider in the future.1. I would really like to add m...

  • Newbie
  • I'm one of I'm sure many new subscribers after the fall of rdio. While still trying to get use to all the great new formats to enjoy, there are a few that I either can't find, or hope that you'll con...
  • JPalma
  • Gig Goer
  • 433 Views
  • 1 replies
  • 0 likes
  • artwork
    autoplay
    Sleep mode
  • 433 Views
  • 1 replies
  • 0 likes

Withings Aura

Hello, I have a problem with my Spotify Connect. At first I was able to use the Withings Aura to play the songs of Spotify. But after I watched a video, I could no longer use the aura to play songs. No matter how I tried. I tried to reset all network...

  • Newbie
  • Hello, I have a problem with my Spotify Connect. At first I was able to use the Withings Aura to play the songs of Spotify. But after I watched a video, I could no longer use the aura to play songs. ...
  • dewjohnson
  • Casual Listener
  • 1738 Views
  • 4 replies
  • 0 likes
  • 1738 Views
  • 4 replies
  • 0 likes

Slow Download on iOS

I just got an iPhone 6 this week. It's fully updated to the newest version of iOS. I am trying to to download my music on premuim... takes FOREVER. After leaving it up all night, I got about 200 songs downloaded... It was never this way on my android...

  • Casual Listener
  • I just got an iPhone 6 this week. It's fully updated to the newest version of iOS. I am trying to to download my music on premuim... takes FOREVER. After leaving it up all night, I got about 200 song...
  • TheSoaddict
  • Casual Listener
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

I can't get in my acount

No me deja entrar en mi cuenta mediante la app de iPhone me sale correo l contraseña incorrecta, pero en la web si me deja iniciar sesión con el mismo correo y contraseña, además he cambiado la contraseña varías veces y me sigue poniendo errónea desp...

  • Newbie
  • No me deja entrar en mi cuenta mediante la app de iPhone me sale correo l contraseña incorrecta, pero en la web si me deja iniciar sesión con el mismo correo y contraseña, además he cambiado la contr...
  • 206 Views
  • 0 replies
  • 1 likes
  • 206 Views
  • 0 replies
  • 1 likes

App crashing when playing a specific album

Two days ago I downloaded a new mixtape and proceeded to get it into spotify. I synced it into my phone and everything worked fine. Pass forward half a day when I tried to play any of the songs on my phone it played a few seconds and then crashed. I ...

  • Newbie
  • Two days ago I downloaded a new mixtape and proceeded to get it into spotify. I synced it into my phone and everything worked fine. Pass forward half a day when I tried to play any of the songs on my...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Syncing Desktop Library with my Iphone

I am newly converted to spotify from Rdio but boy is this not as intuitive. So, I add albums that I like to my "My Music" using the spotify Desktop app on a windows computer. When I open the Spotify App on my iphone, none of the new music I add appea...

  • Newbie
  • I am newly converted to spotify from Rdio but boy is this not as intuitive.  So, I add albums that I like to my "My Music" using the spotify Desktop app on a windows computer.  When I open ...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Constant activity notification

It says I have an "activity" notification yet I check and there's nothing new. Yes I have logged out and in again, no this did not help.

  • Newbie
  • It says I have an "activity" notification yet I check and there's nothing new. Yes I have logged out and in again, no this did not help.
  • poldy77
  • Casual Listener
  • 460 Views
  • 1 replies
  • 0 likes
  • Notifications
  • 460 Views
  • 1 replies
  • 0 likes

payed but no premium

i get premium for free from rogers, ive had it for about 2 months and nowspotify sent emails saying they wre unable to take my payment, everythin is fine on rogers end, i called and checked everything, it is spotify that will not take the payments fr...

  • Casual Listener
  • i get premium for free from rogers, ive had it for about 2 months and nowspotify sent emails saying they wre unable to take my payment, everythin is fine on rogers end, i called and checked everythin...
  • 969 Views
  • 0 replies
  • 0 likes
  • 969 Views
  • 0 replies
  • 0 likes

My "following" list will not load. It has been "loading" for hours.

I want to view who I am following, but I click "following" and it never loads! I have reinstalled it about 4 times and I have logged out and logged back in, but it will not let me view this.

  • Newbie
  • I want to view who I am following, but I click "following" and it never loads! I have reinstalled it about 4 times and I have logged out and logged back in, but it will not let me view this.
  • Dallas2015
  • Newbie
  • 8930 Views
  • 12 replies
  • 5 likes
  • 8930 Views
  • 12 replies
  • 5 likes

My downloads on Spotify are really really slow

Hi, I recently changed my phone so I am having to download a playlis to make it avaiable offline, my problems is the downloads are extremely slown, I am on a Wi-Fi connection which is really fast, I made the speed test and the problem is not the conn...

  • Newbie
  • Hi, I recently changed my phone so I am having to download a playlis to make it avaiable offline, my problems is the downloads are extremely slown, I am on a Wi-Fi connection which is really fast, I ...
  • TheSoaddict
  • Casual Listener
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Music not playing while on wifi

Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s iOS 9.2) Phone: iPhone 6 Plus iOS 9.2Spotify Versi...

  • Newbie
  • Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s...
  • 251 Views
  • 0 replies
  • 1 likes
  • 251 Views
  • 0 replies
  • 1 likes

My playlist will not download offline?? switch keeps flipping to off

Hi, I had a 150 song playlist on my spotify premium account downloaded to my phone and then suddenly the offline listening switch came off. i switched it back on but when i scroll back up it turns off again. when i look in my playlists its not even t...

  • Casual Listener
  • Hi, I had a 150 song playlist on my spotify premium account downloaded to my phone and then suddenly the offline listening switch came off. i switched it back on but when i scroll back up it turns of...
  • talunni22
  • Casual Listener
  • 424 Views
  • 4 replies
  • 0 likes
  • 424 Views
  • 4 replies
  • 0 likes

Your Music Tab Gone

I have just updated my iphone 5s and with it updated spotify. I have gone to play my music using the usual 'Your Music' > Songs feature but cant seem to find it! Where has it gone and how do i get my music back on my phone for offline use??

  • Newbie
  • I have just updated my iphone 5s and with it updated spotify. I have gone to play my music using the usual 'Your Music' > Songs feature but cant seem to find it! Where has it gone and how do i get...
  • Gummas5150
  • Casual Listener
  • 1574 Views
  • 2 replies
  • 0 likes
  • 1574 Views
  • 2 replies
  • 0 likes

Offline Music Tab Dissapeared

Hi allI notice that the 'offline music' tab under the 'your music' tab has dissapeared. This was a really awesome feature that made finding my music easy and I would love to see it return ro figure out how I can get it back.

  • Casual Listener
  • Hi all I notice that the 'offline music' tab under the 'your music' tab has dissapeared. This was a really awesome feature that made finding my music easy and I would love to see it return ro figu...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

No resume option from last played song

Hi people, got an iphone 6 with me with IOS 9.2When i paused a play list (random order) for a long time and when i try to resume it I cant play it from the last played song. Y have to play again the entire play list.Someone with this issue?Thannks

  • Visitor
  • Hi people, got an iphone 6 with me with IOS 9.2 When i paused a play list (random order) for a long time and when i try to resume it I cant play it from the last played song. Y have to pla...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

An error has occurred. This twice in as many days. Why

Just updated to family premium and at the moment the service seems over priced by £14.99? Why am I paying for something that flips out when it feels like it with no way of complaining

  • Newbie
  • Just updated to family premium and at the moment the service seems over priced by £14.99? Why am I paying for something that flips out when it feels like it with no way of complaining
  • Byronwaite
  • Casual Listener
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Local Files will not Download to iPhone 6S

Brief description of the issue: I have local files in a playlist that has downloaded to my macbook pro, but not my iphone 6s. Steps to reproduce the issue/steps tried already:I made the playlists available offline on both the computer and phone.I mad...

  • Newbie
  • Brief description of the issue: I have local files in a playlist that has downloaded to my macbook pro, but not my iphone 6s.   Steps to reproduce the issue/steps tried already: I made the ...
  • BlexX
  • Newbie
  • 245 Views
  • 1 replies
  • 1 likes
  • 245 Views
  • 1 replies
  • 1 likes