Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30731 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95454 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424737 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293882 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spotify app and turn on and off my iPhone and i continu...
It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spot...
Community Legend
365 Views
1 replies
0 likes
My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty". I have Premium and the Mac and iPhone are on the same wifi network. So how do I get my local files to show up on my iPhone?
My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty". I have Premium and the Mac and iPhone are on the same wifi networ...
Spotify Star
447 Views
1 replies
0 likes
When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than four options. Is there supposed to be more?
When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than ...
Spotify Star
317 Views
1 replies
0 likes
My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?
My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?
Spotify Star
497 Views
1 replies
0 likes
I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you please help?
I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you pleas...
Newbie
44349 Views
12 replies
0 likes
Hi, I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour. Regards,olmkram
Hi, I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour. Regards, olmkram
436 Views
0 replies
0 likes
Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and at college, I tend to not have a celluar connection,...
Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and a...
Community Legend
946 Views
1 replies
0 likes
I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process.Shortly after my playlists disappeared from both devices and have only re...
I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process. Shortly after my p...
560 Views
0 replies
0 likes
I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safari browser etc. but I can't through the app. Very f...
I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safa...
Spotify Star
692 Views
1 replies
0 likes
Hello,How do i delete recent played music on iphone?Now i can do that but one for one, i want them all gone how do i do that?
Hello, How do i delete recent played music on iphone? Now i can do that but one for one, i want them all gone how do i do that?
Casual Listener
1091 Views
3 replies
0 likes
I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pause button shows as if the song is playing, but the ...
I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pau...
Casual Listener
564 Views
3 replies
0 likes
For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message:"Local files is currently empty, install spotify on your computer to add and play songs from your local library"But eve...
For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message: "Local files is currently empty, install spotify on your compute...
Casual Listener
891 Views
4 replies
0 likes
It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then reopen it, to be able to see the new songs. I understand...
It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then...
320 Views
0 replies
0 likes
When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it has to choose from is Canada won't let me change it. ...
When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it ha...
Community Legend
538 Views
3 replies
0 likes
Hi there!unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute.It doesn´t matter if i´m online or offline.reinstalling the app is not improving the situation.any idea what i can do?
Hi there! unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute. It doesn´t matter if i´m online or offline. reinstalling the app is not improving...
Casual Listener
663 Views
4 replies
0 likes
Hello, I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS... Ever since I had a whole ordeal with me trying to change my Premium from stand...
Hello, I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS... Ever sinc...
374 Views
0 replies
0 likes
looked at dozens of old threads seems to be very old issue can't find clear solution iphone 4s if the screen turns off (because it literally takes 10 minutes to sync one song) the "loading" star icon becomes a grey arrow and the track gets skipped (s...
looked at dozens of old threads seems to be very old issue can't find clear solution iphone 4s if the screen turns off (because it literally takes 10 minutes...
544 Views
0 replies
0 likes
Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual frusterations when I use this service are shared b...
Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual...
452 Views
0 replies
0 likes
Hello:I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.
Hello: I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.
Casual Listener
1076 Views
2 replies
0 likes
I just paid my first month, and I try to log in in the app on my Iphone 6.I used the same account name and the same password as I do Online even do it says that I did wrong.I tried many times and im pretty sure that I doing it right, also I turn down...
I just paid my first month, and I try to log in in the app on my Iphone 6. I used the same account name and the same password as I do Online even do it says that I did wrong. I tried many tim...
Community Legend
396 Views
1 replies
0 likes
