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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37129 Views

41 replies

10 likes

  • 37129 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102634 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

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IPod Touch

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying for premium for a while. So now it says I'm on a t...

Newbie

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying...

421 Views

0 replies

0 likes

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Worldwide Student Discount

I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium

Newbie

I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium

Bittencourt

Spotify Star

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Kein premium auf ipod

Hallo ich habe folgendes Problemich habe auf meinen ipod Spotify gepackt. Jetzt kann ich mich aber nicht mit meinen Account anmeldenBzw ich habe kein premium laut ipod. Wie kann ich das Problem beheben. da ich ja immer fleißig zahle für premium

Newbie

Hallo ich habe folgendes Problem ich habe auf meinen ipod Spotify gepackt.   Jetzt kann ich mich aber nicht mit meinen Account anmelden Bzw ich habe kein premium laut ipod.  Wie kann ich...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
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Pague el servicio premium

Pague el premium y sigo teniendo el basico

Newbie

Pague el premium y sigo teniendo el basico

user-removed

Not applicable

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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Spotify plays first song fine then plays without sound

OK it was working fine for a long time then suddenly it would play a song and I would close my screen and songs after that would play but without sound I've tried almost everything please help and this is on my Android phone

Newbie

OK it was working fine for a long time then suddenly it would play a song and I would close my screen and songs after that would play but without sound I've tried almost everything please help and th...

391 Views

0 replies

0 likes

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Help

I cant log in to my spotify account on my iphone, and i've tried re installing and deleting the app.It says that i've already created an account with this e-mail address.Also changing my password wont Help.Please Help

Newbie

I cant log in to my spotify account on my iphone, and i've tried re installing and deleting the app. It says that i've already created an account with this e-mail address. Also changing my password...

user-removed

Not applicable

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

How to delete album offline on iOS ?

Hello I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2 All album is same this : https://i.imgur.com/lah2MWp.jpg Any idea ? Thanks

Visitor

Hello   I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2   All album is same this : https://i.imgur.com/lah2MWp.jpg   Any idea ?   Thanks

user-removed

Not applicable

2196 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

My Starred list on PC doesnt shop up on my iphone

Hello, As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a duplicate. Apparently Spotify keeps starred playlists seperat...

Newbie

Hello,   As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a d...

Juan

Spotify Legend

463 Views

1 replies

0 likes

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  • 1 replies
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"Your music" not showing my music

Something really weird is happening to me. I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I just let it go. When I tried in the next day, it said that I'd ...

Casual Listener

Something really weird is happening to me.   I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I jus...

joaonoberto

Casual Listener

648 Views

2 replies

0 likes

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  • 2 replies
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[iOS] Playback is silenced on a streamed track after a local track has played

On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently: 1. playback of local synced track ends 2. playback of streamed track starts silenced 3. if playback is not interrupted, the silenced track, ...

Roadie

On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently:   1. playback of local synced track ends 2. playback of streamed track starts ...

bmilk

Newbie

2313 Views

9 replies

0 likes

iOS
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Spotify

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

Newbie

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

kbrooksc

Community Legend

457 Views

1 replies

0 likes

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  • 1 replies
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Spotify charging me without service

Greetings;I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log in with the institutional email, spotify gives me the...

Newbie

Greetings; I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log ...

kbrooksc

Community Legend

573 Views

1 replies

0 likes

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  • 1 replies
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Help

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spotify app and turn on and off my iPhone and i continu...

Visitor

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spot...

kbrooksc

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Local Files don't show on iPhone

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty". I have Premium and the Mac and iPhone are on the same wifi network. So how do I get my local files to show up on my iPhone?

Visitor

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty".   I have Premium and the Mac and iPhone are on the same wifi networ...

Bittencourt

Spotify Star

467 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

only four options?

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than four options. Is there supposed to be more?

Newbie

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than ...

Bittencourt

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Spotify stops and start numbers automatically

My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?

Newbie

My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?

Bittencourt

Spotify Star

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

App won't stay open longer than 5 seconds before crashing

I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you please help?

Casual Listener

I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you pleas...

Litome

Newbie

44449 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Still push message from shows not following any more

Hi, I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour. Regards,olmkram

Newbie

Hi,   I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour.   Regards, olmkram

453 Views

0 replies

0 likes

  • 453 Views
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