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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43373 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109061 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127811 Views

19 replies

38 likes

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Local Files completely don't work

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work in either of the apps, and renaming them or redire...

Regular

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work...

ahnayk

Newbie

723 Views

1 replies

1 likes

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No way to organise / move playlists in app

Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device culture. PLEASE implement the ability to move playlists on the app as s...

Music Fan

Hi,   I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program.   This is completely unacceptable in today's portable device cu...

jameslondon74

Music Fan

4425 Views

2 replies

15 likes

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Spotify storage and now playing list

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I assume that they are saved to the Phone's memory??...

Newbie

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I...

Bittencourt

Spotify Star

387 Views

1 replies

0 likes

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Locked screen - Spotify plays even when unloaded

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify is playing music, but when I unlock it, the app is...

Newbie

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify...

484 Views

0 replies

0 likes

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Solved!! On my iPhone the songs are switching

On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify Premium with PayPal. Just an Error but can't find m...

Newbie

On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify ...

oddball2

Casual Listener

675 Views

2 replies

0 likes

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No songs/albums/artists appear offline, only playlists

I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one of my playlists. I have all of my songs saved on my ...

Newbie

I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one o...

357 Views

0 replies

0 likes

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Please help!

Will spoptify connect work on an ipod touch 5th gen running ios 5 and higher?

Newbie

Will spoptify connect work on an ipod touch 5th gen running ios 5 and higher?

jonasherdegen

Community Legend

410 Views

1 replies

0 likes

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Problems with Windows PC local files on IPhone

Hi,I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone.I have problems to visualize on my iphone local files I have on desktop version.I try the following steps:- Load my files in Local files section on the...

Regular

Hi, I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone. I have problems to visualize on my iphone local files I have on desktop version. I try the foll...

gendis1979

Regular

450 Views

1 replies

0 likes

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Music pauses shortly after starting streaming from phone to chormecast (gen 1)

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it sets up and starts playing fine, but after a short w...

Newbie

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it s...

528 Views

0 replies

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Playlist - partly online and partly offline

Hi, I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (make it offline) to get the complete playlist, otherwise the s...

Casual Listener

Hi,   I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (...

srspom

Casual Listener

909 Views

4 replies

0 likes

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IPod Touch

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying for premium for a while. So now it says I'm on a t...

Newbie

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying...

432 Views

0 replies

0 likes

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Worldwide Student Discount

I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium

Newbie

I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium

Bittencourt

Spotify Star

328 Views

1 replies

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Kein premium auf ipod

Hallo ich habe folgendes Problemich habe auf meinen ipod Spotify gepackt. Jetzt kann ich mich aber nicht mit meinen Account anmeldenBzw ich habe kein premium laut ipod. Wie kann ich das Problem beheben. da ich ja immer fleißig zahle für premium

Newbie

Hallo ich habe folgendes Problem ich habe auf meinen ipod Spotify gepackt.   Jetzt kann ich mich aber nicht mit meinen Account anmelden Bzw ich habe kein premium laut ipod.  Wie kann ich...

303 Views

0 replies

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Pague el servicio premium

Pague el premium y sigo teniendo el basico

Newbie

Pague el premium y sigo teniendo el basico

user-removed

Not applicable

374 Views

1 replies

0 likes

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Spotify plays first song fine then plays without sound

OK it was working fine for a long time then suddenly it would play a song and I would close my screen and songs after that would play but without sound I've tried almost everything please help and this is on my Android phone

Newbie

OK it was working fine for a long time then suddenly it would play a song and I would close my screen and songs after that would play but without sound I've tried almost everything please help and th...

401 Views

0 replies

0 likes

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Help

I cant log in to my spotify account on my iphone, and i've tried re installing and deleting the app.It says that i've already created an account with this e-mail address.Also changing my password wont Help.Please Help

Newbie

I cant log in to my spotify account on my iphone, and i've tried re installing and deleting the app. It says that i've already created an account with this e-mail address. Also changing my password...

user-removed

Not applicable

502 Views

1 replies

0 likes

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How to delete album offline on iOS ?

Hello I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2 All album is same this : https://i.imgur.com/lah2MWp.jpg Any idea ? Thanks

Visitor

Hello   I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2   All album is same this : https://i.imgur.com/lah2MWp.jpg   Any idea ?   Thanks

user-removed

Not applicable

2227 Views

11 replies

0 likes

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