Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232555 Views

27 replies

5 likes

  • 232555 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114146 Views

116 replies

13 likes

Other
  • 114146 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2305 Views

0 replies

0 likes

iOS
  • 2305 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303932 Views

61 replies

16 likes

  • 303932 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129653 Views

19 replies

38 likes

  • 129653 Views
  • 19 replies
  • 38 likes

1 notification on app been showing for months - can't get rid of it

I've had a notification showing on my iphone6 for Spotify for about 6 months. I don't have any new messages, Ive changed all the settings, turning off all notifications and turning them on again, changing other settings and still it won't disappear. ...

Casual Listener

I've had a notification showing on my iphone6 for Spotify for about 6 months. I don't have any new messages, Ive changed all the settings, turning off all notifications and turning them on again, cha...

Mattosaurus

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Spotify Not Scrobbling to Last.fm When Played on Phone

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.fm, but the tracks are not scrobbled. I have uninstalled ...

Music Fan

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.f...

an-ja-ler

Music Fan

1107 Views

2 replies

0 likes

  • 1107 Views
  • 2 replies
  • 0 likes

iPhone 6s+ Crashing

I've got the latest version of the app and iOS 9.2.1. Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different user but it still crashes every time. Starting to think it m...

Newbie

I've got the latest version of the app and iOS 9.2.1.  Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different ...

Bittencourt

Spotify Star

786 Views

1 replies

0 likes

crashing app
iPhone 6s
  • 786 Views
  • 1 replies
  • 0 likes

Facebook

So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn't post on my Facebook. Is there any way to delete m...

Visitor

So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn'...

kbrooksc

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

Casual Listener

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

Casual Listener

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...

1242 Views

0 replies

0 likes

iPhone 6 Offline 'Browse'
  • 1242 Views
  • 0 replies
  • 0 likes

Latest update issue

I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will play and nothing more. I have tried using it in di...

Casual Listener

I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will...

417 Views

0 replies

0 likes

Update
  • 417 Views
  • 0 replies
  • 0 likes

Accidentally removed a song, but dont know which

I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song? Thanks!

Newbie

I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song?   Thanks!

kbrooksc

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Spotify offline mode

Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me an error saying I have to use premium. So how does t...

Casual Listener

Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me a...

Ccleary006

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Downloaded music became streamed again, big cellular data used

I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan.This morning I got a reminder from my carrier that not much of the monthly data quota is left. So I checked the reason. Turns out the...

Casual Listener

I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan. This morning I got a reminder from my carrier that not much of the monthly data ...

wbao

Casual Listener

699 Views

2 replies

0 likes

iOS 9.2
Premium
  • 699 Views
  • 2 replies
  • 0 likes

Discover weekly

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Newbie

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Jayb72

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Songs stop and playlists won't play - Spotify rendered pointless!

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the entire track, but then will not move on to the next ...

Newbie

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the e...

MattSuda

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

access spotify from abroad

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

Regular

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

OviiiOne

Community Legend

558 Views

4 replies

0 likes

  • 558 Views
  • 4 replies
  • 0 likes

Premium Not Working

I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...

Casual Listener

I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...

Shannon492

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

"Search Failed..." on IPod Touch 3G.

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a message "Search Failed. This search failed, please ...

Newbie

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a ...

Manu244

Regular

1123 Views

2 replies

2 likes

  • 1123 Views
  • 2 replies
  • 2 likes

Local files on computer not playing on other devices

Hello, i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone, ipad...) or sometimes don't not appear at all. If it appears I...

Regular

Hello,  i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone,...

niemyjskaa

Newbie

1324 Views

8 replies

0 likes

  • 1324 Views
  • 8 replies
  • 0 likes

Local Files completely don't work

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work in either of the apps, and renaming them or redire...

Regular

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work...

ahnayk

Newbie

734 Views

1 replies

1 likes

  • 734 Views
  • 1 replies
  • 1 likes

No way to organise / move playlists in app

Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device culture. PLEASE implement the ability to move playlists on the app as s...

Music Fan

Hi,   I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program.   This is completely unacceptable in today's portable device cu...

jameslondon74

Music Fan

4436 Views

2 replies

15 likes

  • 4436 Views
  • 2 replies
  • 15 likes

Spotify storage and now playing list

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I assume that they are saved to the Phone's memory??...

Newbie

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I...

Bittencourt

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Locked screen - Spotify plays even when unloaded

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify is playing music, but when I unlock it, the app is...

Newbie

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes