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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

  • 301893 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

My Starred list on PC doesnt shop up on my iphone

Hello, As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a duplicate. Apparently Spotify keeps starred playlists seperat...

Newbie

Hello,   As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a d...

Juan

Spotify Legend

474 Views

1 replies

0 likes

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  • 1 replies
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"Your music" not showing my music

Something really weird is happening to me. I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I just let it go. When I tried in the next day, it said that I'd ...

Casual Listener

Something really weird is happening to me.   I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I jus...

joaonoberto

Casual Listener

659 Views

2 replies

0 likes

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  • 2 replies
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[iOS] Playback is silenced on a streamed track after a local track has played

On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently: 1. playback of local synced track ends 2. playback of streamed track starts silenced 3. if playback is not interrupted, the silenced track, ...

Roadie

On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently:   1. playback of local synced track ends 2. playback of streamed track starts ...

bmilk

Newbie

2348 Views

9 replies

0 likes

iOS
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Spotify

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

Newbie

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

kbrooksc

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Spotify charging me without service

Greetings;I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log in with the institutional email, spotify gives me the...

Newbie

Greetings; I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log ...

kbrooksc

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
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Help

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spotify app and turn on and off my iPhone and i continu...

Visitor

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spot...

kbrooksc

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Local Files don't show on iPhone

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty". I have Premium and the Mac and iPhone are on the same wifi network. So how do I get my local files to show up on my iPhone?

Visitor

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty".   I have Premium and the Mac and iPhone are on the same wifi networ...

Bittencourt

Spotify Star

476 Views

1 replies

0 likes

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  • 1 replies
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only four options?

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than four options. Is there supposed to be more?

Newbie

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than ...

Bittencourt

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Spotify stops and start numbers automatically

My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?

Newbie

My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?

Bittencourt

Spotify Star

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

App won't stay open longer than 5 seconds before crashing

I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you please help?

Casual Listener

I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you pleas...

Litome

Newbie

44488 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Still push message from shows not following any more

Hi, I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour. Regards,olmkram

Newbie

Hi,   I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour.   Regards, olmkram

458 Views

0 replies

0 likes

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Spotify in Airplane Mode Issue

Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and at college, I tend to not have a celluar connection,...

Newbie

Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and a...

driveflanger

Community Legend

976 Views

1 replies

0 likes

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Playlists disappeared from iOS app

I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process.Shortly after my playlists disappeared from both devices and have only re...

Newbie

I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process. Shortly after my p...

585 Views

0 replies

0 likes

Glitch
iphone
lost playlist
my music
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Solved!! Sign in trouble

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safari browser etc. but I can't through the app. Very f...

Newbie

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safa...

Bittencourt

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

How do i delete recent played music on iphone?

Hello,How do i delete recent played music on iphone?Now i can do that but one for one, i want them all gone how do i do that?

Casual Listener

Hello, How do i delete recent played music on iphone? Now i can do that but one for one, i want them all gone how do i do that?

st18

Casual Listener

1135 Views

3 replies

0 likes

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Music won't play at all

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pause button shows as if the song is playing, but the ...

Casual Listener

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pau...

KadriK

Casual Listener

610 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Local files on desktop not showing up on iPhone 6s

For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message:"Local files is currently empty, install spotify on your computer to add and play songs from your local library"But eve...

Casual Listener

For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message: "Local files is currently empty, install spotify on your compute...

Dreadstyle

Casual Listener

927 Views

4 replies

0 likes

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  • 4 replies
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Collection sync function

It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then reopen it, to be able to see the new songs. I understand...

Gig Goer

 It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
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Can't get Premium

When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it has to choose from is Canada won't let me change it. ...

Casual Listener

When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it ha...

kbrooksc

Community Legend

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
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Music stops after playing for about a minute

Hi there!unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute.It doesn´t matter if i´m online or offline.reinstalling the app is not improving the situation.any idea what i can do?

Casual Listener

Hi there! unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute. It doesn´t matter if i´m online or offline. reinstalling the app is not improving...

steffipodlich

Casual Listener

718 Views

4 replies

0 likes

  • 718 Views
  • 4 replies
  • 0 likes