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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30739 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95465 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293884 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123799 Views

19 replies

38 likes

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How to find Playlists created by Spotify?

This use to be very easy but after all the updates it became harder and the app quality has suffered in my opinion. I am referring to playlists created specifically by Spotify. Like I said it use to be very easy now it seems impossible.

Visitor

This use to be very easy but after all the updates it became harder and the app quality has suffered in my opinion. I am referring to playlists created specifically by Spotify. Like I said it use to ...

user-removed

Not applicable

408 Views

1 replies

0 likes

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Spotify Running keeps disappearing

My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checked and both my iPhone and the Spotify app have been ...

Newbie

My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checke...

user-removed

Not applicable

506 Views

1 replies

1 likes

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  • 1 replies
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Can't Figure Out How to Switch Back to Phone From Computer After Accidentally Answering Prompt

When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some reason (if I'm opening it on my phone don't you think ...

Casual Listener

When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some rea...

453 Views

0 replies

0 likes

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Spotify connect problemas

Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 segundo vuelve automaticamente a escucharse por el iph...

Casual Listener

Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 seg...

532 Views

0 replies

0 likes

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Login saying you already have an account with this address

I am trying to login to my spotify, the password is correct as I changed it and it keeps saying you already have an account with this address when I click the login button!! Help me please?!?!

Newbie

I am trying to login to my spotify, the password is correct as I changed it and it keeps saying you already have an account with this address when I click the login button!! Help me please?!?!

francesjohn

Newbie

5741 Views

2 replies

0 likes

Login troubleshoot spotify premium
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Boton explorar desaparecido/Explore option has gone

Please help me!!! No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! my explore button has gone!! Now i cant enyoy of new playlists!! ...

Newbie

Please help me!!!   No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! &nbs...

1207 Views

0 replies

0 likes

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Iphone will not sync offline

I have searched absolutely everywhere and I can not find an answer for this! ALL my devices say the maximum of three devices have been synced. Even after I remove all offline devices and even after I do so the only thing that syncs as an offline devi...

Regular

I have searched absolutely everywhere and I can not find an answer for this! ALL my devices say the maximum of three devices have been synced. Even after I remove all offline devices and even after I...

user-removed

Not applicable

603 Views

4 replies

0 likes

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HELP I TRIED EVERYTHING IPHONE WILL NOT SYNC TO SPOTIFY

I deleted all possible devices yet it does not show my iphone when I try to sync and I keep getting the message that over 3 devices are synced, it is frustrating I did everything I could. Can I speak to a spotify representative on the phone or maybe ...

Regular

I deleted all possible devices yet it does not show my iphone when I try to sync and I keep getting the message that over 3 devices are synced, it is frustrating I did everything I could. Can I speak...

Thatstupidcrayo

Regular

877 Views

4 replies

0 likes

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Solved!! Intense App-lag by switching Tracks

Hello Spotify Team,on iPhone 5s 64GB iOS 7.1 (11D167) i got an very long lag of 4-6 seconds if i switch an track manually.Greetings mokworld

Visitor

Hello Spotify Team, on iPhone 5s 64GB iOS 7.1 (11D167) i got an very long lag of 4-6 seconds if i switch an track manually. Greetings mokworld

sianbrace

Newbie

2050 Views

4 replies

0 likes

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Output file format for DAC.

I use Spotify on an iPad2. I want to use a DAC (Digital Audio Converter) between the iPad and my HIFI system.To select he right DAC, I need to know the file format generated by the iPad. Can someone tell me? Thanks

Music Fan

 I use Spotify on an iPad2. I want to use a DAC (Digital Audio Converter) between the iPad and my HIFI system. To select he right DAC, I need to know the file format generated by the iPad. Can ...

523 Views

0 replies

0 likes

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Spotify is downloading music while the music is not set offline

Hi all, My iPhone is about getting full because Spotify is downloading music while I did NOT set it on offline... Please, help me out...

Newbie

Hi all,   My iPhone is about getting full because Spotify is downloading music while I did NOT set it on offline... Please, help me out...

driveflanger

Community Legend

299 Views

1 replies

0 likes

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Recently played songs etc

The Playlist that i heard are not shown since the last iOS Update. That sucks! Help please!

Casual Listener

The Playlist that i heard are not shown since the last iOS Update. That sucks! Help please!

dynomatt

Casual Listener

965 Views

4 replies

0 likes

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Data/wifi usage

Hello. Brand new to Spotify. I'm wondering if I can somehow "save" songs so it doesn't use wifi or data??Thanks!Scott

Newbie

Hello. Brand new to Spotify. I'm wondering if I can somehow "save" songs so it doesn't use wifi or data?? Thanks! Scott

user-removed

Not applicable

343 Views

1 replies

0 likes

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new khalifa album

i cannot listen to the full new khalifa album but only one track which is bake sale. i live in the UK so can someone tell me the reason for this.

Newbie

i cannot listen to the full new khalifa album but only one track which is bake sale. i live in the UK so can someone tell me the reason for this.

Bittencourt

Spotify Star

465 Views

1 replies

0 likes

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Solved!! How do I turn "SHUFFLE PLAY" off on iPhone? I just want to "PLAY"

I can't play my lists in the order I've organized them on my iPhone. "SHUFFLE PLAY" seems the only option. Is there a way to go back to "Play"? Even if I select a song and play it using the small triangle-shaped play button at the bottom the list wil...

Casual Listener

I can't play my lists in the order I've organized them on my iPhone. "SHUFFLE PLAY" seems the only option. Is there a way to go back to "Play"? Even if I select a song and play it using the small tri...

Odin10

Newbie

19559 Views

6 replies

0 likes

Shuffle play
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Go online days...

my go online days went to 28 days from yesterday to 26 days today, what does this mean and why??thanks

Newbie

  my go online days went to 28 days from yesterday to 26 days today, what does this mean and why?? thanks 🙂

user-removed

Not applicable

641 Views

1 replies

0 likes

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Solved!! Local Files Sync to iPhone app and the track length shortens

Hello All, Iphone Version 4.8.0.1085Windows Desktop Version 1.0.21.143.g76c19bcd To help explain I have attached 2 files - Iphone / Desktop. The Desktop shows the correct time of 73 minutes for the track however the iPhone app only shows 36~minutes. ...

Casual Listener

  Hello All,   Iphone Version 4.8.0.1085 Windows Desktop Version 1.0.21.143.g76c19bcd   To help explain I have attached 2 files - Iphone / Desktop.   The Desktop shows the...

gregbird

Casual Listener

641 Views

1 replies

0 likes

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I do not have shuffle play turned on yet Spoti automatically shuffles

I'll hit the first track in an album and it will start shuffling through all the tracks incessantly. I've restarted app, logged off, tried two different times so far today.

Newbie

I'll hit the first track in an album and it will start shuffling through all the tracks incessantly. I've restarted app, logged off, tried two different times so far today.

davidparker999

Newbie

617 Views

2 replies

0 likes

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  • 2 replies
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Facebook

If I can't connect with Facebook app to sharing my music , what can I do?

Casual Listener

If I can't connect with Facebook app to sharing my music , what can I do?

rosauribecas

Casual Listener

747 Views

6 replies

1 likes

  • 747 Views
  • 6 replies
  • 1 likes