Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
395163 Views
123 replies
27 likes
- 395163 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
269932 Views
58 replies
14 likes
- 269932 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
171364 Views
507 replies
108 likes
- 171364 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114260 Views
- 19 replies
- 38 likes
Songs in offline mode unsync without reason
Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when you are somewhere without WIFI (travel, journey, etc...
Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when y...
Newbie
2614 Views
4 replies
5 likes
- 2614 Views
- 4 replies
- 5 likes
can't play individual song
New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the specific song. Can someone help me? I also have Spoti...
New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the sp...
510 Views
0 replies
0 likes
- 510 Views
- 0 replies
- 0 likes
Spotify no longer syncs new songs I've requested to download
For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm now using a brand new one and I'm still having the...
For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm...
Roadie
1065 Views
6 replies
0 likes
Spotify not syncing
Spotify offline
- 1065 Views
- 6 replies
- 0 likes
Spotify family plan
I have Spotify premium and want to upgrade to the family plan but everytime I try to it saysUnfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further....
I have Spotify premium and want to upgrade to the family plan but everytime I try to it says Unfortunately, there is no support at the moment to make this type of change to your subscription. Cont...
Community Legend
945 Views
1 replies
0 likes
- 945 Views
- 1 replies
- 0 likes
Spotify on new phone
I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email address". How can I switch the account from my old pho...
I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email add...
Casual Listener
312 Views
1 replies
0 likes
- 312 Views
- 1 replies
- 0 likes
Solved!! Not syncing
I'm having problems syncing songs for available offline on my iPhone 6. It won't sync new songs I put into my playlists. Trouble started a couple of weeks ago. Have tried the solutions from troubleshooting page in help section. Anyone else having the...
I'm having problems syncing songs for available offline on my iPhone 6. It won't sync new songs I put into my playlists. Trouble started a couple of weeks ago. Have tried the solutions from troublesh...
Casual Listener
838 Views
1 replies
0 likes
syncing
- 838 Views
- 1 replies
- 0 likes
Solved!! iPhone 5s Spotify freeze
My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!
My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!
Casual Listener
1362 Views
3 replies
0 likes
iPhone 5s Spotify freeze
- 1362 Views
- 3 replies
- 0 likes
Missing Chromecast icon on Android app
I have searched ages on here and on the Chromecast forums. There seems to be lots with the same problem but I've given up trying to find any solutions!I have a Chromecast 2 on the same network as my phone and pc, the latest Chromecast firmware, the n...
I have searched ages on here and on the Chromecast forums. There seems to be lots with the same problem but I've given up trying to find any solutions! I have a Chromecast 2 on the same network as...
Casual Listener
3921 Views
3 replies
0 likes
- 3921 Views
- 3 replies
- 0 likes
A song won't start from the beginning.
I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Browser on my ChromeBook, but it won't on my phone. I...
I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Br...
Spotify Star
1245 Views
1 replies
0 likes
- 1245 Views
- 1 replies
- 0 likes
"available offline" tracks not downloading
I am using my spotify premium account on my iphone 6s. For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enough room on my phone... I can't figure it out. Help?
I am using my spotify premium account on my iphone 6s. For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enoug...
Spotify Star
410 Views
3 replies
0 likes
- 410 Views
- 3 replies
- 0 likes
App Stops Playing Music When I Exit, Never Did That Before
I recently downloaded the Spotify app. It usually kept playing the music, while I did other things on my iPad. Today, I tried it, and as soon as I went out of the app, the music stopped. How can I fix this? I haven't touched anything in settings. Tha...
I recently downloaded the Spotify app. It usually kept playing the music, while I did other things on my iPad. Today, I tried it, and as soon as I went out of the app, the music stopped. How can I fi...
Spotify Star
283 Views
1 replies
0 likes
- 283 Views
- 1 replies
- 0 likes
moving abroad
Hi, I spend six months in Holland and now just got back from the UK. Spotify however, thinks that I'm on holidaya and wont let me log in. saying, "Cant use Spotify for over 14 days abroad "
Hi, I spend six months in Holland and now just got back from the UK. Spotify however, thinks that I'm on holidaya and wont let me log in. saying, "Cant use Spotify for over 14 days abroad "
Spotify Star
328 Views
1 replies
0 likes
- 328 Views
- 1 replies
- 0 likes
local files not syncing
Sorry if this has been asked a million times before but...I recently put some new music that I purchased on my computer. It shows up in my local files on my desktop app, and I have sharing turned on etc. I created new playlist of this new music and a...
Sorry if this has been asked a million times before but... I recently put some new music that I purchased on my computer. It shows up in my local files on my desktop app, and I have sharing tu...
Casual Listener
597 Views
2 replies
1 likes
- 597 Views
- 2 replies
- 1 likes
bad sound quality
Ive being using the premiun service for two months on my several mobile devices without any problem; recently the sound quality has decreased on my ios 6 iphone , the music sounds distorded and even though Ive tried to upgrade the quality the sound d...
Ive being using the premiun service for two months on my several mobile devices without any problem; recently the sound quality has decreased on my ios 6 iphone , the music sounds distorded and even ...
Newbie
7225 Views
15 replies
0 likes
- 7225 Views
- 15 replies
- 0 likes
Solved!! If I delete the Spotify app on Ipad to clear the cache will it also delete my offline playlist?
Hello, I was just wondering if I deleted the spotify ipad 2 app to clear my cache since their isn't a button to do this will this also delete my offline playlist too? I know the playlist will be there, but will I have to download all the songs again?...
Hello, I was just wondering if I deleted the spotify ipad 2 app to clear my cache since their isn't a button to do this will this also delete my offline playlist too? I know the playlist w...
Casual Listener
8493 Views
3 replies
0 likes
- 8493 Views
- 3 replies
- 0 likes
Solved!! Wireless speakers for spotify
You know some wireless speakers to those who can pass lists spotify without puncturing the iphone?
You know some wireless speakers to those who can pass lists spotify without puncturing the iphone?
Newbie
11643 Views
9 replies
0 likes
- 11643 Views
- 9 replies
- 0 likes
How to stop spotify from automatically syncing albums and playlists across different devices
I am having this frustrating issue, and I have searched online and not found an answer. Is it possible for spotify to not automatically download songs to a certain device? I have spotify on my android phone, and it is great. My phone has 64gb, so I c...
I am having this frustrating issue, and I have searched online and not found an answer. Is it possible for spotify to not automatically download songs to a certain device? I have spotify on my androi...
Regular
757 Views
1 replies
1 likes
- 757 Views
- 1 replies
- 1 likes
why am i offline when i have this speed?!
I just listened to music on 4G connection. It was no problem.
I just listened to music on 4G connection. It was no problem.
Spotify Star
266 Views
1 replies
0 likes
- 266 Views
- 1 replies
- 0 likes
Problems with synchronisation - it just won't download the songs :/
Hello Spotify Community,It's been a few weeks since my playlists don't want to sync anymore on my iPhone. I mean it won't download the songs for offline listening, despite a huge amount of available storage space... It doesn't matter if my iPhone is ...
Hello Spotify Community, It's been a few weeks since my playlists don't want to sync anymore on my iPhone. I mean it won't download the songs for offline listening, despite a huge amount of availa...
Regular
638 Views
6 replies
0 likes
- 638 Views
- 6 replies
- 0 likes
Help pls
Sometimes I create playlist to search on a easy way my music.The problem is that sometimes I download some songs but don't put on a playlist and when I'm on Offline mode they appear like if they wasnt downloaded
Sometimes I create playlist to search on a easy way my music. The problem is that sometimes I download some songs but don't put on a playlist and when I'm on Offline mode they appear like if they wa...
228 Views
0 replies
0 likes
- 228 Views
- 0 replies
- 0 likes