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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125832 Views

19 replies

38 likes

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Spotify in Airplane Mode Issue

Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and at college, I tend to not have a celluar connection,...

Newbie

Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and a...

driveflanger

Community Legend

962 Views

1 replies

0 likes

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Playlists disappeared from iOS app

I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process.Shortly after my playlists disappeared from both devices and have only re...

Newbie

I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process. Shortly after my p...

576 Views

0 replies

0 likes

Glitch
iphone
lost playlist
my music
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Solved!! Sign in trouble

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safari browser etc. but I can't through the app. Very f...

Newbie

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safa...

Bittencourt

Spotify Star

717 Views

1 replies

0 likes

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  • 1 replies
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How do i delete recent played music on iphone?

Hello,How do i delete recent played music on iphone?Now i can do that but one for one, i want them all gone how do i do that?

Casual Listener

Hello, How do i delete recent played music on iphone? Now i can do that but one for one, i want them all gone how do i do that?

st18

Casual Listener

1121 Views

3 replies

0 likes

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Music won't play at all

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pause button shows as if the song is playing, but the ...

Casual Listener

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pau...

KadriK

Casual Listener

588 Views

3 replies

0 likes

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Local files on desktop not showing up on iPhone 6s

For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message:"Local files is currently empty, install spotify on your computer to add and play songs from your local library"But eve...

Casual Listener

For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message: "Local files is currently empty, install spotify on your compute...

Dreadstyle

Casual Listener

917 Views

4 replies

0 likes

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Collection sync function

It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then reopen it, to be able to see the new songs. I understand...

Gig Goer

 It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then...

334 Views

0 replies

0 likes

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Can't get Premium

When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it has to choose from is Canada won't let me change it. ...

Casual Listener

When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it ha...

kbrooksc

Community Legend

555 Views

3 replies

0 likes

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Music stops after playing for about a minute

Hi there!unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute.It doesn´t matter if i´m online or offline.reinstalling the app is not improving the situation.any idea what i can do?

Casual Listener

Hi there! unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute. It doesn´t matter if i´m online or offline. reinstalling the app is not improving...

steffipodlich

Casual Listener

700 Views

4 replies

0 likes

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Playlist Order is Reversed

Hello, I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS... Ever since I had a whole ordeal with me trying to change my Premium from stand...

Music Fan

Hello,   I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS...   Ever sinc...

380 Views

0 replies

0 likes

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extremely slow downloads to offline sync iphone. some songs not downloading

looked at dozens of old threads seems to be very old issue can't find clear solution iphone 4s if the screen turns off (because it literally takes 10 minutes to sync one song) the "loading" star icon becomes a grey arrow and the track gets skipped (s...

Newbie

looked at dozens of old threads   seems to be very old issue   can't find clear solution    iphone 4s   if the screen turns off (because it literally takes 10 minutes...

550 Views

0 replies

0 likes

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Spotify's UI is getting in my way. Help?

Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual frusterations when I use this service are shared b...

Newbie

Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual...

458 Views

0 replies

0 likes

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Solved!! share a playlist between PC and iPhone

Hello:I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.

Casual Listener

Hello: I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.

ctm2

Casual Listener

1103 Views

2 replies

0 likes

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I CANT LOG IN!!

I just paid my first month, and I try to log in in the app on my Iphone 6.I used the same account name and the same password as I do Online even do it says that I did wrong.I tried many times and im pretty sure that I doing it right, also I turn down...

Newbie

 I just paid my first month, and I try to log in in the app on my Iphone 6. I used the same account name and the same password as I do Online even do it says that I did wrong. I tried many tim...

Swanny

Community Legend

407 Views

1 replies

0 likes

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How to find Playlists created by Spotify?

This use to be very easy but after all the updates it became harder and the app quality has suffered in my opinion. I am referring to playlists created specifically by Spotify. Like I said it use to be very easy now it seems impossible.

Visitor

This use to be very easy but after all the updates it became harder and the app quality has suffered in my opinion. I am referring to playlists created specifically by Spotify. Like I said it use to ...

user-removed

Not applicable

423 Views

1 replies

0 likes

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  • 1 replies
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Spotify Running keeps disappearing

My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checked and both my iPhone and the Spotify app have been ...

Newbie

My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checke...

user-removed

Not applicable

514 Views

1 replies

1 likes

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Can't Figure Out How to Switch Back to Phone From Computer After Accidentally Answering Prompt

When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some reason (if I'm opening it on my phone don't you think ...

Casual Listener

When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some rea...

459 Views

0 replies

0 likes

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Spotify connect problemas

Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 segundo vuelve automaticamente a escucharse por el iph...

Casual Listener

Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 seg...

538 Views

0 replies

0 likes

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Login saying you already have an account with this address

I am trying to login to my spotify, the password is correct as I changed it and it keeps saying you already have an account with this address when I click the login button!! Help me please?!?!

Newbie

I am trying to login to my spotify, the password is correct as I changed it and it keeps saying you already have an account with this address when I click the login button!! Help me please?!?!

francesjohn

Newbie

5769 Views

2 replies

0 likes

Login troubleshoot spotify premium
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Boton explorar desaparecido/Explore option has gone

Please help me!!! No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! my explore button has gone!! Now i cant enyoy of new playlists!! ...

Newbie

Please help me!!!   No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! &nbs...

1221 Views

0 replies

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