iOS (iPhone, iPad)

App Stops Playing Music When I Exit, Never Did That Before

I recently downloaded the Spotify app. It usually kept playing the music, while I did other things on my iPad. Today, I tried it, and as soon as I went out of the app, the music stopped. How can I fix this? I haven't touched anything in settings. Tha...

moving abroad

Hi, I spend six months in Holland and now just got back from the UK. Spotify however, thinks that I'm on holidaya and wont let me log in. saying, "Cant use Spotify for over 14 days abroad "

local files not syncing

Sorry if this has been asked a million times before but...I recently put some new music that I purchased on my computer. It shows up in my local files on my desktop app, and I have sharing turned on etc. I created new playlist of this new music and a...

bad sound quality

Ive being using the premiun service for two months on my several mobile devices without any problem; recently the sound quality has decreased on my ios 6 iphone , the music sounds distorded and even though Ive tried to upgrade the quality the sound d...

How to stop spotify from automatically syncing albums and playlists across different devices

I am having this frustrating issue, and I have searched online and not found an answer. Is it possible for spotify to not automatically download songs to a certain device? I have spotify on my android phone, and it is great. My phone has 64gb, so I c...

why am i offline when i have this speed?!

 I just listened to music on 4G connection. It was no problem.

Problems with synchronisation - it just won't download the songs :/

Hello Spotify Community,It's been a few weeks since my playlists don't want to sync anymore on my iPhone. I mean it won't download the songs for offline listening, despite a huge amount of available storage space... It doesn't matter if my iPhone is ...

Help pls

Sometimes I create playlist to search on a easy way my music.The problem is that sometimes I download some songs but don't put on a playlist and when I'm on Offline mode they appear like if they wasnt downloaded

New version of Spotify downgraded my client

Hi, I used to be a "beta tester" of the Video and Audio shows ("Show me the new stuff"). That all worked great for me for several months until you released these features for everyone the other day. I upgraded and all of a sudden I got downgraded to ...

Latest ipad version gives no sound output

I've updated my spotify app with the latest release last night. I'm a premium account on latest ipad with ios 9.2.1Since then there's no sound out of my ipad speaker whereas they're fully fonctionnal on some other apps. Streaming to a bluetooth speak...

Album next to artist name in song list

album used to show up next to artist in song list. doesn't anymore. help in getting it back?before: http://imgur.com/zbeBwAxnow: http://imgur.com/Foo1OVE

Spotify on my iPhone works perfect on wifi but not at all on 3g/4g

Hello, I have a premium subscription, and i'm using spotify on my iphone (which is up to date). My problem is the following:- when i'm connected to a wifi network (i tried different ones), everything works fine (i can sync offline playlists, stram mu...

I can't find my facebook friends

.What can i do?I have an iphone 6 and my facebook account connect normally, but I can not find my friends, does not appear anyone in my search option.

Subject

Spotify Connect no longer working. Keeps saying "Connecting" and then fails.

I've had my HEOS 7 for about a month now. It worked great with Spotify, had no problems at all until this week. Now whenever I try to use Spotify Connect to the HEOS 7, it says "Connecting..." and then after a minute stops trying to connect and goes ...

Radio station won't play: Gets "An Error Occurred" (iPhone 6, iOS 9.2.1)

I don' t know exactly when this started but it's been at least a couple weeks that my Trance radio station won't play. When I click the icon I get a black screen with "An error occurred" with an exclamation mark in a circle. Other stations play fine....

Synchronization is not working on my iPhone 6S - 3333 songs limit ?

Hello, Synchronization is not working on my iPhone 6S.I've seen that the limit for offline songs is 3333 songs on each device. I've got ~11 Go of offline music on the phone. How can I know if I've reached the limit ? Thanks in advance for you help,Al...

Connection problems mobile network

hii can't connect to spotify with my ios app by mobile network. with wlan it works.the point is:- i reinstalled the app (twice)- i updated my phoneand it still says "spotify is offline", and this is not because i manually set it to the offline mode.o...