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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242162 Views

27 replies

5 likes

  • 242162 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125006 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307743 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132036 Views

19 replies

38 likes

  • 132036 Views
  • 19 replies
  • 38 likes

I keep getting login failed Error 404 when trying to login to my iPhone Spotify app

I've got a new iPhone and have installed Spotify app which works on my android phone. Trying to login it won't allow me to do so and say Login Error 404. Trying to login through Facebook doesn't work either and I either get the same error message or ...

Casual Listener

I've got a new iPhone and have installed Spotify app which works on my android phone. Trying to login it won't allow me to do so and say Login Error 404. Trying to login through Facebook doesn't work...

pprmorgan

Casual Listener

3459 Views

2 replies

0 likes

error message
iphone app
  • 3459 Views
  • 2 replies
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How would a single one thumb up affect my radio experience? It can't be canceled

Hi everyone, I like radio because I like the feeling that I can't choose, which means I listen to what the radio station plays to me. So I never give any songs thumbs up or down. However, just now, I accidently hit a thumb up, and to my surprise, it ...

Casual Listener

Hi everyone, I like radio because I like the feeling that I can't choose, which means I listen to what the radio station plays to me. So I never give any songs thumbs up or down.   H...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
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Unplayable songs

Yesterday everything on a playlist was able to play, today (after I did a software update, idk if it's because of this or just a coincidence) only 5 songs from a certain album were able to play, so me thinking it was my phone screwing up, deleted my ...

Regular

Yesterday everything on a playlist was able to play, today (after I did a software update, idk if it's because of this or just a coincidence) only 5 songs from a certain album were able to play, so m...

Kelseyann529

Regular

2597 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

iOS 5 compatible app?

Spotify is now iOS 6+ only. Spotify for iOS 4 is a very outdated version/app, not the same as the latest iOS 5 compatible version of Spotify. Could we get a Spotify for iOS 5 app in App Store? With the "latest" additions possible. As of now, iOS 5 us...

Newbie

Spotify is now iOS 6+ only. Spotify for iOS 4 is a very outdated version/app, not the same as the latest iOS 5 compatible version of Spotify.   Could we get a Spotify f...

Velkkr0

Newbie

9344 Views

6 replies

5 likes

  • 9344 Views
  • 6 replies
  • 5 likes

Saved albums not showing on my Mac

I selected and saved Albums on my iPad and they are not showing on my Mac (I am logged in the same account - my starred tracks are showing but not the saved albums).

Newbie

I selected and saved Albums on my iPad and they are not showing on my Mac (I am logged in the same account - my starred tracks are showing but not the saved albums). 

plants_

Newbie

1126 Views

2 replies

0 likes

  • 1126 Views
  • 2 replies
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Certain songs stop playing after 10-14 seconds

Some songs on my library will stop playing after 10-14 seconds and will not ever load. After they stop they won't download either, it started happening right after the last update. Any ideas on how I can fix this?

Visitor

Some songs on my library will stop playing after 10-14 seconds and will not ever load. After they stop they won't download either, it started happening right after the last update. Any ideas on how I...

Nico

Community Legend

1236 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Still crashes

Spotify works on my iphone but not my iPad pro. I've uninstalled and reinstalled several times. I've even tried the "changing the region" trick. Still doesn't work. When the app isn't frozen when I open the app, which is every time, the times I mange...

Casual Listener

Spotify works on my iphone but not my iPad pro. I've uninstalled and reinstalled several times. I've even tried the "changing the region" trick. Still doesn't work. When the app isn't frozen when I o...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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Make your own mixes the default offline file?

Hi, One of my favourite albums was originally released heavily compressed, but now has a DVD-A uncompressed release that wouldn't be on spotify, but sounds 10x better and clearer. Is there a way I can set this album to be offline and then sync my mix...

Music Fan

Hi,   One of my favourite albums was originally released heavily compressed, but now has a DVD-A uncompressed release that wouldn't be on spotify, but sounds 10x better and clearer. Is there a...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
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Trubles with same sons's tempo

I had same song's that have the tempo slowed, I don't know why, please help me.

Casual Listener

I had same song's that have the tempo slowed, I don't know why, please help me.

matpastor

Casual Listener

389 Views

2 replies

0 likes

  • 389 Views
  • 2 replies
  • 0 likes

"Search Failed" on Iphone

I am getting a search failed message when trying to look for music on my iphone. I've tried restarting the phone, logging out and logging back in. This error is not occuring on my laptop. Anyone else having an issue?photo.PNG

Newbie

I am getting a search failed message when trying to look for music on my iphone. I've tried restarting the phone, logging out and logging back in. This error is not occuring on my laptop. Anyone else...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium

I purchased spotify premium through the AppStore, I have been charged for the purchase however I have not been given spotify premium. The email I use for my Facebook, spotify and App Store account is the exact same. Where would I go from here?

Newbie

I purchased spotify premium through the AppStore, I have been charged for the purchase however I have not been given spotify premium. The email I use for my Facebook, spotify and App Store account is...

meahtenoha

Spotify

709 Views

2 replies

1 likes

  • 709 Views
  • 2 replies
  • 1 likes

ps4 spotify

Im paying for premium i was saving playlist on my ps4 now i go in it only gives me the songs in a great long list line i used to have albums saved playlist saved and when i go on i would click on a specific playlist to play now under your music is ju...

Casual Listener

Im paying for premium i was saving playlist on my ps4 now i go in it only gives me the songs in a great long list line i used to have albums saved playlist saved and when i go on i would click on a s...

whydoineed1

Casual Listener

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

1 notification on app been showing for months - can't get rid of it

I've had a notification showing on my iphone6 for Spotify for about 6 months. I don't have any new messages, Ive changed all the settings, turning off all notifications and turning them on again, changing other settings and still it won't disappear. ...

Casual Listener

I've had a notification showing on my iphone6 for Spotify for about 6 months. I don't have any new messages, Ive changed all the settings, turning off all notifications and turning them on again, cha...

Mattosaurus

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Spotify Not Scrobbling to Last.fm When Played on Phone

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.fm, but the tracks are not scrobbled. I have uninstalled ...

Music Fan

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.f...

an-ja-ler

Music Fan

1124 Views

2 replies

0 likes

  • 1124 Views
  • 2 replies
  • 0 likes

iPhone 6s+ Crashing

I've got the latest version of the app and iOS 9.2.1. Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different user but it still crashes every time. Starting to think it m...

Newbie

I've got the latest version of the app and iOS 9.2.1.  Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different ...

Bittencourt

Spotify Star

803 Views

1 replies

0 likes

crashing app
iPhone 6s
  • 803 Views
  • 1 replies
  • 0 likes

Facebook

So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn't post on my Facebook. Is there any way to delete m...

Visitor

So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn'...

kbrooksc

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

Casual Listener

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

Casual Listener

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...

1245 Views

0 replies

0 likes

iPhone 6 Offline 'Browse'
  • 1245 Views
  • 0 replies
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Latest update issue

I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will play and nothing more. I have tried using it in di...

Casual Listener

I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will...

424 Views

0 replies

0 likes

Update
  • 424 Views
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Accidentally removed a song, but dont know which

I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song? Thanks!

Newbie

I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song?   Thanks!

kbrooksc

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes