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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242170 Views

27 replies

5 likes

  • 242170 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125023 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2983 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307747 Views

62 replies

16 likes

  • 307747 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132037 Views

19 replies

38 likes

  • 132037 Views
  • 19 replies
  • 38 likes

Spotify offline mode

Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me an error saying I have to use premium. So how does t...

Casual Listener

Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me a...

Ccleary006

Casual Listener

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
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Downloaded music became streamed again, big cellular data used

I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan.This morning I got a reminder from my carrier that not much of the monthly data quota is left. So I checked the reason. Turns out the...

Casual Listener

I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan. This morning I got a reminder from my carrier that not much of the monthly data ...

wbao

Casual Listener

710 Views

2 replies

0 likes

iOS 9.2
Premium
  • 710 Views
  • 2 replies
  • 0 likes

Discover weekly

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Newbie

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Jayb72

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Songs stop and playlists won't play - Spotify rendered pointless!

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the entire track, but then will not move on to the next ...

Newbie

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the e...

MattSuda

Spotify Star

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

access spotify from abroad

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

Regular

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

OviiiOne

Community Legend

562 Views

4 replies

0 likes

  • 562 Views
  • 4 replies
  • 0 likes

Premium Not Working

I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...

Casual Listener

I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...

Shannon492

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
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"Search Failed..." on IPod Touch 3G.

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a message "Search Failed. This search failed, please ...

Newbie

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a ...

Manu244

Regular

1132 Views

2 replies

2 likes

  • 1132 Views
  • 2 replies
  • 2 likes

Local files on computer not playing on other devices

Hello, i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone, ipad...) or sometimes don't not appear at all. If it appears I...

Regular

Hello,  i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone,...

niemyjskaa

Newbie

1342 Views

8 replies

0 likes

  • 1342 Views
  • 8 replies
  • 0 likes

Local Files completely don't work

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work in either of the apps, and renaming them or redire...

Regular

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work...

ahnayk

Newbie

749 Views

1 replies

1 likes

  • 749 Views
  • 1 replies
  • 1 likes

No way to organise / move playlists in app

Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device culture. PLEASE implement the ability to move playlists on the app as s...

Music Fan

Hi,   I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program.   This is completely unacceptable in today's portable device cu...

jameslondon74

Music Fan

4451 Views

2 replies

15 likes

  • 4451 Views
  • 2 replies
  • 15 likes

Spotify storage and now playing list

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I assume that they are saved to the Phone's memory??...

Newbie

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I...

Bittencourt

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Locked screen - Spotify plays even when unloaded

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify is playing music, but when I unlock it, the app is...

Newbie

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
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Solved!! On my iPhone the songs are switching

On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify Premium with PayPal. Just an Error but can't find m...

Newbie

On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify ...

oddball2

Casual Listener

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

No songs/albums/artists appear offline, only playlists

I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one of my playlists. I have all of my songs saved on my ...

Newbie

I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one o...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Please help!

Will spoptify connect work on an ipod touch 5th gen running ios 5 and higher?

Newbie

Will spoptify connect work on an ipod touch 5th gen running ios 5 and higher?

jonasherdegen

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Problems with Windows PC local files on IPhone

Hi,I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone.I have problems to visualize on my iphone local files I have on desktop version.I try the following steps:- Load my files in Local files section on the...

Regular

Hi, I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone. I have problems to visualize on my iphone local files I have on desktop version. I try the foll...

gendis1979

Regular

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Music pauses shortly after starting streaming from phone to chormecast (gen 1)

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it sets up and starts playing fine, but after a short w...

Newbie

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it s...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Playlist - partly online and partly offline

Hi, I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (make it offline) to get the complete playlist, otherwise the s...

Casual Listener

Hi,   I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (...

srspom

Casual Listener

933 Views

4 replies

0 likes

  • 933 Views
  • 4 replies
  • 0 likes

IPod Touch

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying for premium for a while. So now it says I'm on a t...

Newbie

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes