Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43362 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109025 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437790 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301885 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS... Ever since I had a whole ordeal with me trying to change my Premium from stand...
Hello, I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS... Ever sinc...
385 Views
0 replies
0 likes
looked at dozens of old threads seems to be very old issue can't find clear solution iphone 4s if the screen turns off (because it literally takes 10 minutes to sync one song) the "loading" star icon becomes a grey arrow and the track gets skipped (s...
looked at dozens of old threads seems to be very old issue can't find clear solution iphone 4s if the screen turns off (because it literally takes 10 minutes...
558 Views
0 replies
0 likes
Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual frusterations when I use this service are shared b...
Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual...
465 Views
0 replies
0 likes
Hello:I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.
Hello: I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.
Casual Listener
1114 Views
2 replies
0 likes
I just paid my first month, and I try to log in in the app on my Iphone 6.I used the same account name and the same password as I do Online even do it says that I did wrong.I tried many times and im pretty sure that I doing it right, also I turn down...
I just paid my first month, and I try to log in in the app on my Iphone 6. I used the same account name and the same password as I do Online even do it says that I did wrong. I tried many tim...
Community Legend
416 Views
1 replies
0 likes
This use to be very easy but after all the updates it became harder and the app quality has suffered in my opinion. I am referring to playlists created specifically by Spotify. Like I said it use to be very easy now it seems impossible.
This use to be very easy but after all the updates it became harder and the app quality has suffered in my opinion. I am referring to playlists created specifically by Spotify. Like I said it use to ...
Not applicable
434 Views
1 replies
0 likes
My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checked and both my iPhone and the Spotify app have been ...
My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checke...
Not applicable
523 Views
1 replies
1 likes
When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some reason (if I'm opening it on my phone don't you think ...
When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some rea...
468 Views
0 replies
0 likes
Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 segundo vuelve automaticamente a escucharse por el iph...
Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 seg...
545 Views
0 replies
0 likes
I am trying to login to my spotify, the password is correct as I changed it and it keeps saying you already have an account with this address when I click the login button!! Help me please?!?!
I am trying to login to my spotify, the password is correct as I changed it and it keeps saying you already have an account with this address when I click the login button!! Help me please?!?!
Newbie
5795 Views
2 replies
0 likes
Please help me!!! No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! my explore button has gone!! Now i cant enyoy of new playlists!! ...
Please help me!!! No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! &nbs...
1221 Views
0 replies
0 likes
iPhone6. iOS9.2.1Spotify version: 4.8.0
iPhone6. iOS9.2.1 Spotify version: 4.8.0
Casual Listener
510 Views
1 replies
1 likes
I have searched absolutely everywhere and I can not find an answer for this! ALL my devices say the maximum of three devices have been synced. Even after I remove all offline devices and even after I do so the only thing that syncs as an offline devi...
I have searched absolutely everywhere and I can not find an answer for this! ALL my devices say the maximum of three devices have been synced. Even after I remove all offline devices and even after I...
Not applicable
663 Views
4 replies
0 likes
I deleted all possible devices yet it does not show my iphone when I try to sync and I keep getting the message that over 3 devices are synced, it is frustrating I did everything I could. Can I speak to a spotify representative on the phone or maybe ...
I deleted all possible devices yet it does not show my iphone when I try to sync and I keep getting the message that over 3 devices are synced, it is frustrating I did everything I could. Can I speak...
Regular
916 Views
4 replies
0 likes
Hello Spotify Team,on iPhone 5s 64GB iOS 7.1 (11D167) i got an very long lag of 4-6 seconds if i switch an track manually.Greetings mokworld
Hello Spotify Team, on iPhone 5s 64GB iOS 7.1 (11D167) i got an very long lag of 4-6 seconds if i switch an track manually. Greetings mokworld
Newbie
2104 Views
4 replies
0 likes
I use Spotify on an iPad2. I want to use a DAC (Digital Audio Converter) between the iPad and my HIFI system.To select he right DAC, I need to know the file format generated by the iPad. Can someone tell me? Thanks
I use Spotify on an iPad2. I want to use a DAC (Digital Audio Converter) between the iPad and my HIFI system. To select he right DAC, I need to know the file format generated by the iPad. Can ...
549 Views
0 replies
0 likes
Hi all, My iPhone is about getting full because Spotify is downloading music while I did NOT set it on offline... Please, help me out...
Hi all, My iPhone is about getting full because Spotify is downloading music while I did NOT set it on offline... Please, help me out...
Community Legend
324 Views
1 replies
0 likes
The Playlist that i heard are not shown since the last iOS Update. That sucks! Help please!
The Playlist that i heard are not shown since the last iOS Update. That sucks! Help please!
Casual Listener
1037 Views
4 replies
0 likes
Hello. Brand new to Spotify. I'm wondering if I can somehow "save" songs so it doesn't use wifi or data??Thanks!Scott
Hello. Brand new to Spotify. I'm wondering if I can somehow "save" songs so it doesn't use wifi or data?? Thanks! Scott
Not applicable
366 Views
1 replies
0 likes
i cannot listen to the full new khalifa album but only one track which is bake sale. i live in the UK so can someone tell me the reason for this.
i cannot listen to the full new khalifa album but only one track which is bake sale. i live in the UK so can someone tell me the reason for this.
Spotify Star
482 Views
1 replies
0 likes
