Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232519 Views

27 replies

5 likes

  • 232519 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114109 Views

116 replies

13 likes

Other
  • 114109 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
  • 2299 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303920 Views

61 replies

16 likes

  • 303920 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129650 Views

19 replies

38 likes

  • 129650 Views
  • 19 replies
  • 38 likes

Spotify charging me without service

Greetings;I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log in with the institutional email, spotify gives me the...

Newbie

Greetings; I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log ...

kbrooksc

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Help

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spotify app and turn on and off my iPhone and i continu...

Visitor

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spot...

kbrooksc

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Local Files don't show on iPhone

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty". I have Premium and the Mac and iPhone are on the same wifi network. So how do I get my local files to show up on my iPhone?

Visitor

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty".   I have Premium and the Mac and iPhone are on the same wifi networ...

Bittencourt

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

only four options?

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than four options. Is there supposed to be more?

Newbie

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than ...

Bittencourt

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Spotify stops and start numbers automatically

My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?

Newbie

My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?

Bittencourt

Spotify Star

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

App won't stay open longer than 5 seconds before crashing

I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you please help?

Casual Listener

I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you pleas...

Litome

Newbie

44531 Views

12 replies

0 likes

  • 44531 Views
  • 12 replies
  • 0 likes

Still push message from shows not following any more

Hi, I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour. Regards,olmkram

Newbie

Hi,   I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour.   Regards, olmkram

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Spotify in Airplane Mode Issue

Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and at college, I tend to not have a celluar connection,...

Newbie

Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and a...

driveflanger

Community Legend

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Playlists disappeared from iOS app

I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process.Shortly after my playlists disappeared from both devices and have only re...

Newbie

I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process. Shortly after my p...

591 Views

0 replies

0 likes

Glitch
iphone
lost playlist
my music
  • 591 Views
  • 0 replies
  • 0 likes

Solved!! Sign in trouble

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safari browser etc. but I can't through the app. Very f...

Newbie

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safa...

Bittencourt

Spotify Star

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

How do i delete recent played music on iphone?

Hello,How do i delete recent played music on iphone?Now i can do that but one for one, i want them all gone how do i do that?

Casual Listener

Hello, How do i delete recent played music on iphone? Now i can do that but one for one, i want them all gone how do i do that?

st18

Casual Listener

1145 Views

3 replies

0 likes

  • 1145 Views
  • 3 replies
  • 0 likes

Music won't play at all

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pause button shows as if the song is playing, but the ...

Casual Listener

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pau...

KadriK

Casual Listener

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

Local files on desktop not showing up on iPhone 6s

For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message:"Local files is currently empty, install spotify on your computer to add and play songs from your local library"But eve...

Casual Listener

For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message: "Local files is currently empty, install spotify on your compute...

Dreadstyle

Casual Listener

939 Views

4 replies

0 likes

  • 939 Views
  • 4 replies
  • 0 likes

Collection sync function

It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then reopen it, to be able to see the new songs. I understand...

Gig Goer

 It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Can't get Premium

When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it has to choose from is Canada won't let me change it. ...

Casual Listener

When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it ha...

kbrooksc

Community Legend

576 Views

3 replies

0 likes

  • 576 Views
  • 3 replies
  • 0 likes

Music stops after playing for about a minute

Hi there!unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute.It doesn´t matter if i´m online or offline.reinstalling the app is not improving the situation.any idea what i can do?

Casual Listener

Hi there! unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute. It doesn´t matter if i´m online or offline. reinstalling the app is not improving...

steffipodlich

Casual Listener

726 Views

4 replies

0 likes

  • 726 Views
  • 4 replies
  • 0 likes

Playlist Order is Reversed

Hello, I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS... Ever since I had a whole ordeal with me trying to change my Premium from stand...

Music Fan

Hello,   I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS...   Ever sinc...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

extremely slow downloads to offline sync iphone. some songs not downloading

looked at dozens of old threads seems to be very old issue can't find clear solution iphone 4s if the screen turns off (because it literally takes 10 minutes to sync one song) the "loading" star icon becomes a grey arrow and the track gets skipped (s...

Newbie

looked at dozens of old threads   seems to be very old issue   can't find clear solution    iphone 4s   if the screen turns off (because it literally takes 10 minutes...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Spotify's UI is getting in my way. Help?

Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual frusterations when I use this service are shared b...

Newbie

Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Solved!! share a playlist between PC and iPhone

Hello:I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.

Casual Listener

Hello: I want to build a playlist on my PC and then access that playlist on my iPhone and play it offline. Is that possible with Spotify premium? Thanks.

ctm2

Casual Listener

1129 Views

2 replies

0 likes

  • 1129 Views
  • 2 replies
  • 0 likes