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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

  • 30746 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95474 Views

115 replies

12 likes

Other
  • 95474 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293894 Views

60 replies

15 likes

  • 293894 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123810 Views

19 replies

38 likes

  • 123810 Views
  • 19 replies
  • 38 likes

Songs no longer sync to my iPhone 5s

I've had my playlist of local files that are on my laptop downloaded and available offline for over a month now and when I accidentally switched Available Offline to the OFF side earlier today all the songs were removed. I didn't panic and turned it ...

Regular

I've had my playlist of local files that are on my laptop downloaded and available offline for over a month now and when I accidentally switched Available Offline to the OFF side earlier today all th...

breggsy

Regular

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
  • 0 likes

Playlist downloading

All of my playlist stop downloading half way through

Newbie

All of my playlist stop downloading half way through

breggsy

Regular

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Spotfiy Fails to connect with Google Chromecast Audio

My wife & I are both Spotify premium subscribers. We both have iphones and all of the software is up to date (iOS, Spotify app, Google Chromecast app).We recently bought a Google Chromecast Audio. Seemed a great way to bring my old Hi-fi into the dig...

Casual Listener

My wife & I are both Spotify premium subscribers. We both have iphones and all of the software is up to date (iOS, Spotify app, Google Chromecast app). We recently bought a Google Chromecast Aud...

DABBR

Newbie

1522 Views

4 replies

1 likes

iphone
streaming to devices
  • 1522 Views
  • 4 replies
  • 1 likes

Solved!! Spotify Won't Sync The Rest Of My Songs To Offline Mode

I Have a playlist of around 4000 songs and it downloads about 3095 of them but then the rest just have a gray arrow next to them and at the top of the playlist it says waiting to download even out of the playlist I can't download anything just "waiti...

Casual Listener

I Have a playlist of around 4000 songs and it downloads about 3095 of them but then the rest just have a gray arrow next to them and at the top of the playlist it says waiting to download even out of...

Bittencourt

Spotify Star

1401 Views

5 replies

0 likes

  • 1401 Views
  • 5 replies
  • 0 likes

Spotify shuts down on iPod Touch spontaneously

I have used spotify premium for a few days on my iPod touch in a dock speaker. Several times a day the Spotify app shut down, often in the middle of a song, without any warning wse.The app is easily started again, but shuts down again within 10 minut...

Visitor

I have used spotify premium for a few days on my iPod touch in a dock speaker.   Several times a day the Spotify app shut down, often in the middle of a song, without any warning wse. The app...

matzas

Casual Listener

2231 Views

3 replies

4 likes

  • 2231 Views
  • 3 replies
  • 4 likes

No automatic download of saved songs after upgrading their quality

I recently moved to iOS and configured Spotify to download songs in extreme quality, it asked if I'd like to update my whole library to this new setting, I confirmed but it did not downloaded all of them automatically unless I have my songs list show...

Newbie

I recently moved to iOS and configured Spotify to download songs in extreme quality, it asked if I'd like to update my whole library to this new setting, I confirmed but it did not downloaded all of ...

685 Views

0 replies

0 likes

quality
settings
songs
Update
  • 685 Views
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Spotify Connect playlist issue with Yamaha Receiver

My issue starts when I add multiple songs to the queue via "Add to Up Next" option. No matter how many songs I add to the queue, it will ALWAYS play the 3rd song in the queue twice. And when I open the app up on my phone or macbook pro - it will then...

Casual Listener

My issue starts when I add multiple songs to the queue via "Add to Up Next" option.  No matter how many songs I add to the queue, it will ALWAYS play the 3rd song in the queue twice. &nbsp...

814 Views

0 replies

1 likes

Connect
receiver
Yamaha
  • 814 Views
  • 0 replies
  • 1 likes

Multiple device music handoff behavior, way to stop it?

so I run spotify at my desk (OSX) during work and on multiple iOS devices. The behavior im trying to stop is where Im listening to something on the desktop version, then I leave and listen to something on my iOS device and when I get back to my deskt...

Casual Listener

so I run spotify at my desk (OSX) during work and on multiple iOS devices.  The behavior im trying to stop is where Im listening to something on the desktop version, then I leave and listen to s...

user-removed

Not applicable

2357 Views

1 replies

1 likes

  • 2357 Views
  • 1 replies
  • 1 likes

Playlist sorting

A few updates ago, my Starred playlist completely flipped in it's order. Now all my albums play in reverse order w/o shuffle and any new music I add is now at the bottom of a 20+ hour playlist. Any way I can fix this? Thanks.

Newbie

A few updates ago, my Starred playlist completely flipped in it's order. Now all my albums play in reverse order w/o shuffle and any new music I add is now at the bottom of a 20+ hour playlist. Any w...

user-removed

Not applicable

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Spotify Premium

Lo acabo de pagar y dicen que mi pago no se proceso.Necesito que lo activen de inmediato

Visitor

Lo acabo de pagar y dicen que mi pago no se proceso. Necesito que lo activen de inmediato

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

Solved!! Won't stay on a track for more than a second

I'm using ipad. Suddenly anything i try and play won't stay on the track, and it keeps skipping to the next track. Nothing stays for more than a second. Any ideas? ross

Newbie

I'm using ipad. Suddenly anything i try and play won't stay on the track, and it keeps skipping to the next track. Nothing stays for more than a second. Any ideas?  ross

therealterrytol

Casual Listener

1500 Views

9 replies

5 likes

  • 1500 Views
  • 9 replies
  • 5 likes

Unable to sync local files to iPhone if file is not licensed to Spotify.

Hey folks, I am able to sync local files from PC to iPhone using Offline Playlists but only when the included files are part of the licensed Spotify library. Titles for the unsynced songs do appear on the phone but I get the "Song Not Downloaded" err...

Newbie

Hey folks,    I am able to sync local files from PC to iPhone using Offline Playlists but only when the included files are part of the licensed Spotify library. Titles for the unsync...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
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Solved!! No Audio on iPad mini2

After the Last Update at 29.01.2016 the Audio on my iPad mini2 isn't working with spotify. Also a lot of Web Players, the youtube App and Apple Music and Apple Videos arent working. Apps with working Audio are Netflix and ireal pro, also GarageBand. ...

Casual Listener

After the Last Update at 29.01.2016 the Audio on my iPad mini2 isn't working with spotify. Also a lot of Web Players, the youtube App and Apple Music and Apple Videos arent working. Apps with working...

Com

Casual Listener

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Album not playing?

Hey i have this problem when the songs are still in my playlist but they are in gray not like all of the other songs which have the track name in white but it wont play them automatically skips them but if i hold down on top of tue track it still giv...

Newbie

Hey i have this problem when the songs are still in my playlist but they are in gray not like all of the other songs which have the track name in white but it wont play them automatically skips them ...

Swanny

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

how to Disable spotify on iphone of my ex

My girlfriend and i broke up! But she is continuesly using my spotify account on her iphone device. How can i lock/disable/log off her from my account?

Regular

My girlfriend and i broke up! But she is continuesly using my spotify account on her iphone device.  How can i lock/disable/log off her from my account?

Jude

Spotify Legend

2185 Views

3 replies

0 likes

  • 2185 Views
  • 3 replies
  • 0 likes

Can no longer add albums to playlists

I have organised albums I want to keep listening to in playlist folders dedicated to genres. SInce the last update for iOS (using an ipad mini), I can not add an entire album as a playlist to my folders anymore. I can only do it for a single song. An...

Casual Listener

I have organised albums I want to keep listening to in playlist folders dedicated to genres. SInce the last update for iOS (using an ipad mini), I can not add an entire album as a playlist to my...

Lhamu

Casual Listener

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Link my Facebook and Spotify accounts

Can anyone help please... I've tried connecting my FB acct to my spotify but everytime i click on the tab i get a blank screen and it doen't connect. has anyone else had a similar problem?

Newbie

Can anyone help please... I've tried connecting my FB acct to my spotify but everytime i click on the tab i get a blank screen and it doen't connect.  has anyone else had a similar problem?&nbsp...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

iPhone 5s:Spotify is not able to connect to internet without wifi

Hi, I have an iphone 5s with t-mobile. As soon as I turn off wifi, spotify cannot connect to the internet anymore even though other apps work perfectly fine. I tried to reinstall spotify and even to reset the phone but nothing is working. When search...

Newbie

Hi,   I have an iphone 5s with t-mobile. As soon as I turn off wifi, spotify cannot connect to the internet anymore even though other apps work perfectly fine.    I tried to reinst...

Bittencourt

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Spotify app crashing on startup

Iphone 5c V 7.1.2 Spotify version 1.4.1 Crashes on startup, I've tried as many things as I can with no luck. Anyone know what to do? update: the only way I can get it to work is by putting it in airplane mode and putting the app in offline mode, but ...

Visitor

Iphone 5c   V 7.1.2 Spotify version 1.4.1   Crashes on startup, I've tried as many things as I can with no luck.   Anyone know what to do?   update: the only way I c...

dirtbikeguys

Newbie

16532 Views

6 replies

1 likes

  • 16532 Views
  • 6 replies
  • 1 likes

Offline Mode and iPod syncing

So, I just started using SPotify Premium, and I have a playlist I want to sync to my iPod, so I made it available offline, but I still can't sync it. What should I do?

Newbie

So, I just started using SPotify Premium, and I have a playlist I want to sync to my iPod, so I made it available offline, but I still can't sync it. What should I do?

Chavezpride5

Newbie

3331 Views

2 replies

0 likes

  • 3331 Views
  • 2 replies
  • 0 likes