Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30753 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95480 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424757 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293897 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I have been starring songs to my starred playlist for years. A while back my starred playlist disappeared from the app, and now I can only find it in the online interface. What's up with that and how do i get it back without having to drag every ...
Hi, I have been starring songs to my starred playlist for years. A while back my starred playlist disappeared from the app, and now I can only find it in the online interface. What's up with...
369 Views
0 replies
0 likes
How do you conmand it to search and play? Also how do I find other users in my area by looking up in a list of data filled with user accounts? I can't find local friends and I know they are on Spotify. I found the chart before but lost the page. It w...
How do you conmand it to search and play? Also how do I find other users in my area by looking up in a list of data filled with user accounts? I can't find local friends and I know they are on Spotif...
442 Views
0 replies
0 likes
During a few months nearly ALL my songs stops playing after each track. If I'm going offline no songs plays at all (they will not start, even when avalible offline), and when I'm online I have to go to the next song myself EACH TIME.. I have tried to...
During a few months nearly ALL my songs stops playing after each track. If I'm going offline no songs plays at all (they will not start, even when avalible offline), and when I'm online I have to go ...
Spotify Star
430 Views
1 replies
0 likes
I keep having a strange isse where I can't access the "Your Library" section when I am offline. When I'm underground on the subway I go into the "Your Library" section and I go to Songs, Albums, or Artists section and it tells me to go to the "Browse...
I keep having a strange isse where I can't access the "Your Library" section when I am offline. When I'm underground on the subway I go into the "Your Library" section and I go to Songs, Albums, or A...
565 Views
0 replies
0 likes
How do I remove unwanted songs from my device
How do I remove unwanted songs from my device
305 Views
0 replies
0 likes
Spotify was working on my ipad (ios version 9.2.1). Then it was stuck in the middle of an install (I assume because it was getting updated). Now it's perpetually stuck in an installation mode. Won't fully install and won't let me delete. All I can do...
Spotify was working on my ipad (ios version 9.2.1). Then it was stuck in the middle of an install (I assume because it was getting updated). Now it's perpetually stuck in an installation ...
Spotify Star
1953 Views
3 replies
0 likes
I use the starred playlists as a bookmark function. For the life of me I can't remember why I decided to delete the playlist, but I did. But while the starred playlist was deleted on mobile, it still persisted on the web app. To get the function back...
I use the starred playlists as a bookmark function. For the life of me I can't remember why I decided to delete the playlist, but I did. But while the starred playlist was deleted on mobile, it still...
567 Views
0 replies
0 likes
For some reason my NOW tab has changed from the nice swipe around for different playlists to a similar look as browse. This only happens on my iPhone6s+ just installed on an old 5 and it looks correct. Also my running tab went missing. Did the log ou...
For some reason my NOW tab has changed from the nice swipe around for different playlists to a similar look as browse. This only happens on my iPhone6s+ just installed on an old 5 and it looks correc...
Casual Listener
521 Views
3 replies
0 likes
Hi everybody, at first: sorry for my bad english i am trying my best... I have a problem with spotify on my iPhone since i updated to the latest version recently. I have several devices spotify is running on and i used to control them via spotify con...
Hi everybody, at first: sorry for my bad english 😉 i am trying my best... I have a problem with spotify on my iPhone since i updated to the latest version recently. I have several ...
420 Views
0 replies
0 likes
I noticed yesterday for the first time the appearance of "Tim's Radio," "Inspired By Your Listening." Six new stations were added to the Radio feature based on my genre listening habits. I've searched around for any mention of this feature and can't ...
I noticed yesterday for the first time the appearance of "Tim's Radio," "Inspired By Your Listening." Six new stations were added to the Radio feature based on my genre listening habits. ...
Regular
640 Views
2 replies
0 likes
I am a premium user. For the past several years I have used mostly spotify on my desktop. I have several playlists where I combine spotify tracks along with local files from my iTunes library. This works great for my desktop, however I'm trying to fi...
I am a premium user. For the past several years I have used mostly spotify on my desktop. I have several playlists where I combine spotify tracks along with local files from my iTunes library. This w...
408 Views
0 replies
0 likes
Hi, Recently the IP address of my Airplay device has changed but spotify seems to remember the old IP address. The Yamaha app can control the device (RX-A820) on the new IP address just fine. It seems spotify keeps the old IP address in cache. Is the...
Hi, Recently the IP address of my Airplay device has changed but spotify seems to remember the old IP address. The Yamaha app can control the device (RX-A820) on the new IP address just fine...
546 Views
0 replies
0 likes
Hello,1- In playlist page, I entered a word in filter field then spotify filtered songs that is okay till now.2- I closed spotify3- When i open spotify again playlist was still filtered but filter area was empty.4- I rewrite something in filter area ...
Hello, 1- In playlist page, I entered a word in filter field then spotify filtered songs that is okay till now. 2- I closed spotify 3- When i open spotify again playlist was still filtered but fil...
461 Views
0 replies
0 likes
Since yesterday the above mentioned button disappeared on my iPhone. In my wife's device it is still there. Any idea?
Since yesterday the above mentioned button disappeared on my iPhone. In my wife's device it is still there. Any idea?
358 Views
0 replies
0 likes
When I connect my iPad running latest iOS or iPhone to my receiver trough USBspotify skips to an other song during the song I'm playing, this happens randomly sometimes after 50 seconds sometimes of 3:xxThis happens only when connected using usb. Whe...
When I connect my iPad running latest iOS or iPhone to my receiver trough USB spotify skips to an other song during the song I'm playing, this happens randomly sometimes after 50 seconds sometimes o...
334 Views
0 replies
0 likes
When I go to search Spotify's catalogue, I only get a filter option. So, I can only search the songs I've already saved and nothing new. Is there a setting to change the search bar back into, well, an actual search bar?
When I go to search Spotify's catalogue, I only get a filter option. So, I can only search the songs I've already saved and nothing new. Is there a setting to change the search bar back into, well, a...
Casual Listener
406 Views
1 replies
0 likes
Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when you are somewhere without WIFI (travel, journey, etc...
Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when y...
Newbie
2701 Views
4 replies
5 likes
New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the specific song. Can someone help me? I also have Spoti...
New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the sp...
542 Views
0 replies
0 likes
For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm now using a brand new one and I'm still having the...
For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm...
Roadie
1147 Views
6 replies
0 likes
I have Spotify premium and want to upgrade to the family plan but everytime I try to it saysUnfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further....
I have Spotify premium and want to upgrade to the family plan but everytime I try to it says Unfortunately, there is no support at the moment to make this type of change to your subscription. Cont...
Community Legend
1021 Views
1 replies
0 likes
