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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37170 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299152 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125841 Views

19 replies

38 likes

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Spotify Connect playlist issue with Yamaha Receiver

My issue starts when I add multiple songs to the queue via "Add to Up Next" option. No matter how many songs I add to the queue, it will ALWAYS play the 3rd song in the queue twice. And when I open the app up on my phone or macbook pro - it will then...

Casual Listener

My issue starts when I add multiple songs to the queue via "Add to Up Next" option.  No matter how many songs I add to the queue, it will ALWAYS play the 3rd song in the queue twice. &nbsp...

836 Views

0 replies

1 likes

Connect
receiver
Yamaha
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Multiple device music handoff behavior, way to stop it?

so I run spotify at my desk (OSX) during work and on multiple iOS devices. The behavior im trying to stop is where Im listening to something on the desktop version, then I leave and listen to something on my iOS device and when I get back to my deskt...

Casual Listener

so I run spotify at my desk (OSX) during work and on multiple iOS devices.  The behavior im trying to stop is where Im listening to something on the desktop version, then I leave and listen to s...

user-removed

Not applicable

2387 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Playlist sorting

A few updates ago, my Starred playlist completely flipped in it's order. Now all my albums play in reverse order w/o shuffle and any new music I add is now at the bottom of a 20+ hour playlist. Any way I can fix this? Thanks.

Newbie

A few updates ago, my Starred playlist completely flipped in it's order. Now all my albums play in reverse order w/o shuffle and any new music I add is now at the bottom of a 20+ hour playlist. Any w...

user-removed

Not applicable

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify Premium

Lo acabo de pagar y dicen que mi pago no se proceso.Necesito que lo activen de inmediato

Visitor

Lo acabo de pagar y dicen que mi pago no se proceso. Necesito que lo activen de inmediato

277 Views

0 replies

0 likes

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Solved!! Won't stay on a track for more than a second

I'm using ipad. Suddenly anything i try and play won't stay on the track, and it keeps skipping to the next track. Nothing stays for more than a second. Any ideas? ross

Newbie

I'm using ipad. Suddenly anything i try and play won't stay on the track, and it keeps skipping to the next track. Nothing stays for more than a second. Any ideas?  ross

therealterrytol

Casual Listener

1598 Views

9 replies

5 likes

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  • 5 likes

Unable to sync local files to iPhone if file is not licensed to Spotify.

Hey folks, I am able to sync local files from PC to iPhone using Offline Playlists but only when the included files are part of the licensed Spotify library. Titles for the unsynced songs do appear on the phone but I get the "Song Not Downloaded" err...

Newbie

Hey folks,    I am able to sync local files from PC to iPhone using Offline Playlists but only when the included files are part of the licensed Spotify library. Titles for the unsync...

354 Views

0 replies

0 likes

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Solved!! No Audio on iPad mini2

After the Last Update at 29.01.2016 the Audio on my iPad mini2 isn't working with spotify. Also a lot of Web Players, the youtube App and Apple Music and Apple Videos arent working. Apps with working Audio are Netflix and ireal pro, also GarageBand. ...

Casual Listener

After the Last Update at 29.01.2016 the Audio on my iPad mini2 isn't working with spotify. Also a lot of Web Players, the youtube App and Apple Music and Apple Videos arent working. Apps with working...

Com

Casual Listener

446 Views

1 replies

0 likes

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Album not playing?

Hey i have this problem when the songs are still in my playlist but they are in gray not like all of the other songs which have the track name in white but it wont play them automatically skips them but if i hold down on top of tue track it still giv...

Newbie

Hey i have this problem when the songs are still in my playlist but they are in gray not like all of the other songs which have the track name in white but it wont play them automatically skips them ...

Swanny

Community Legend

367 Views

1 replies

0 likes

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  • 1 replies
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how to Disable spotify on iphone of my ex

My girlfriend and i broke up! But she is continuesly using my spotify account on her iphone device. How can i lock/disable/log off her from my account?

Regular

My girlfriend and i broke up! But she is continuesly using my spotify account on her iphone device.  How can i lock/disable/log off her from my account?

Jude

Spotify Legend

2218 Views

3 replies

0 likes

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Can no longer add albums to playlists

I have organised albums I want to keep listening to in playlist folders dedicated to genres. SInce the last update for iOS (using an ipad mini), I can not add an entire album as a playlist to my folders anymore. I can only do it for a single song. An...

Casual Listener

I have organised albums I want to keep listening to in playlist folders dedicated to genres. SInce the last update for iOS (using an ipad mini), I can not add an entire album as a playlist to my...

Lhamu

Casual Listener

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
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Link my Facebook and Spotify accounts

Can anyone help please... I've tried connecting my FB acct to my spotify but everytime i click on the tab i get a blank screen and it doen't connect. has anyone else had a similar problem?

Newbie

Can anyone help please... I've tried connecting my FB acct to my spotify but everytime i click on the tab i get a blank screen and it doen't connect.  has anyone else had a similar problem?&nbsp...

276 Views

0 replies

0 likes

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iPhone 5s:Spotify is not able to connect to internet without wifi

Hi, I have an iphone 5s with t-mobile. As soon as I turn off wifi, spotify cannot connect to the internet anymore even though other apps work perfectly fine. I tried to reinstall spotify and even to reset the phone but nothing is working. When search...

Newbie

Hi,   I have an iphone 5s with t-mobile. As soon as I turn off wifi, spotify cannot connect to the internet anymore even though other apps work perfectly fine.    I tried to reinst...

Bittencourt

Spotify Star

382 Views

1 replies

0 likes

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Spotify app crashing on startup

Iphone 5c V 7.1.2 Spotify version 1.4.1 Crashes on startup, I've tried as many things as I can with no luck. Anyone know what to do? update: the only way I can get it to work is by putting it in airplane mode and putting the app in offline mode, but ...

Visitor

Iphone 5c   V 7.1.2 Spotify version 1.4.1   Crashes on startup, I've tried as many things as I can with no luck.   Anyone know what to do?   update: the only way I c...

dirtbikeguys

Newbie

16585 Views

6 replies

1 likes

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Offline Mode and iPod syncing

So, I just started using SPotify Premium, and I have a playlist I want to sync to my iPod, so I made it available offline, but I still can't sync it. What should I do?

Newbie

So, I just started using SPotify Premium, and I have a playlist I want to sync to my iPod, so I made it available offline, but I still can't sync it. What should I do?

Chavezpride5

Newbie

3351 Views

2 replies

0 likes

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  • 2 replies
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Starred Playlist Gone on mobile IOS

Hi, I have been starring songs to my starred playlist for years. A while back my starred playlist disappeared from the app, and now I can only find it in the online interface. What's up with that and how do i get it back without having to drag every ...

Newbie

Hi,   I have been starring songs to my starred playlist for years. A while back my starred playlist disappeared from the app, and now I can only find it in the online interface. What's up with...

381 Views

0 replies

0 likes

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Siri and Spotify iOS 9.2

How do you conmand it to search and play? Also how do I find other users in my area by looking up in a list of data filled with user accounts? I can't find local friends and I know they are on Spotify. I found the chart before but lost the page. It w...

Visitor

How do you conmand it to search and play? Also how do I find other users in my area by looking up in a list of data filled with user accounts? I can't find local friends and I know they are on Spotif...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
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The music stops playing after each track

During a few months nearly ALL my songs stops playing after each track. If I'm going offline no songs plays at all (they will not start, even when avalible offline), and when I'm online I have to go to the next song myself EACH TIME.. I have tried to...

Newbie

During a few months nearly ALL my songs stops playing after each track. If I'm going offline no songs plays at all (they will not start, even when avalible offline), and when I'm online I have to go ...

Bittencourt

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
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Can't Access 'Your Library' Offline

I keep having a strange isse where I can't access the "Your Library" section when I am offline. When I'm underground on the subway I go into the "Your Library" section and I go to Songs, Albums, or Artists section and it tells me to go to the "Browse...

Newbie

I keep having a strange isse where I can't access the "Your Library" section when I am offline. When I'm underground on the subway I go into the "Your Library" section and I go to Songs, Albums, or A...

572 Views

0 replies

0 likes

iOS
your
Your Music
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Music

How do I remove unwanted songs from my device

Newbie

How do I remove unwanted songs from my device

317 Views

0 replies

0 likes

  • 317 Views
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Solved!! Spotify Tried to Update; now I can't re-install or delete the app

Spotify was working on my ipad (ios version 9.2.1). Then it was stuck in the middle of an install (I assume because it was getting updated). Now it's perpetually stuck in an installation mode. Won't fully install and won't let me delete. All I can do...

Casual Listener

Spotify was working on my ipad (ios version 9.2.1).  Then it was stuck in the middle of an install (I assume because it was getting updated).  Now it's perpetually stuck in an installation ...

Bittencourt

Spotify Star

1973 Views

3 replies

0 likes

  • 1973 Views
  • 3 replies
  • 0 likes