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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37243 Views

41 replies

10 likes

  • 37243 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102797 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299206 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125889 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Recovered starred playlist, now two starred playlists exist on desktop

I use the starred playlists as a bookmark function. For the life of me I can't remember why I decided to delete the playlist, but I did. But while the starred playlist was deleted on mobile, it still persisted on the web app. To get the function back...

Visitor

I use the starred playlists as a bookmark function. For the life of me I can't remember why I decided to delete the playlist, but I did. But while the starred playlist was deleted on mobile, it still...

578 Views

0 replies

0 likes

Playlists deleted
  • 578 Views
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Now Screen is Wrong and Running Missing

For some reason my NOW tab has changed from the nice swipe around for different playlists to a similar look as browse. This only happens on my iPhone6s+ just installed on an old 5 and it looks correct. Also my running tab went missing. Did the log ou...

Casual Listener

For some reason my NOW tab has changed from the nice swipe around for different playlists to a similar look as browse. This only happens on my iPhone6s+ just installed on an old 5 and it looks correc...

Magaman

Casual Listener

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
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Spotify Connect Problem on iPhone

Hi everybody, at first: sorry for my bad english i am trying my best... I have a problem with spotify on my iPhone since i updated to the latest version recently. I have several devices spotify is running on and i used to control them via spotify con...

Newbie

Hi everybody,   at first: sorry for my bad english 😉 i am trying my best...   I have a problem with spotify on my iPhone since i updated to the latest version recently. I have several ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
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New personalized radio stations?

I noticed yesterday for the first time the appearance of "Tim's Radio," "Inspired By Your Listening." Six new stations were added to the Radio feature based on my genre listening habits. I've searched around for any mention of this feature and can't ...

Newbie

I noticed yesterday for the first time the appearance of "Tim's Radio," "Inspired By Your Listening."  Six new stations were added to the Radio feature based on my genre listening habits.  ...

progmetalzone

Regular

673 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

How to play local itune files on spotify mobile device

I am a premium user. For the past several years I have used mostly spotify on my desktop. I have several playlists where I combine spotify tracks along with local files from my iTunes library. This works great for my desktop, however I'm trying to fi...

Music Fan

I am a premium user. For the past several years I have used mostly spotify on my desktop. I have several playlists where I combine spotify tracks along with local files from my iTunes library. This w...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Airplay device IP address changed

Hi, Recently the IP address of my Airplay device has changed but spotify seems to remember the old IP address. The Yamaha app can control the device (RX-A820) on the new IP address just fine. It seems spotify keeps the old IP address in cache. Is the...

Newbie

Hi,   Recently the IP address of my Airplay device has changed but spotify seems to remember the old IP address. The Yamaha app can control the device (RX-A820) on the new IP address just fine...

552 Views

0 replies

0 likes

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Filter on playlist

Hello,1- In playlist page, I entered a word in filter field then spotify filtered songs that is okay till now.2- I closed spotify3- When i open spotify again playlist was still filtered but filter area was empty.4- I rewrite something in filter area ...

Newbie

Hello, 1- In playlist page, I entered a word in filter field then spotify filtered songs that is okay till now. 2- I closed spotify 3- When i open spotify again playlist was still filtered but fil...

468 Views

0 replies

0 likes

Filter playlist bug
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Green "shuffle" button on the top of playlist disappeared

Since yesterday the above mentioned button disappeared on my iPhone. In my wife's device it is still there. Any idea?

Newbie

Since yesterday the above mentioned button disappeared on my iPhone. In my wife's device it is still there. Any idea?

368 Views

0 replies

0 likes

  • 368 Views
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Spotify changes track during song when playing trough usb cable

When I connect my iPad running latest iOS or iPhone to my receiver trough USBspotify skips to an other song during the song I'm playing, this happens randomly sometimes after 50 seconds sometimes of 3:xxThis happens only when connected using usb. Whe...

Newbie

When I connect my iPad running latest iOS or iPhone to my receiver trough USB spotify skips to an other song during the song I'm playing, this happens randomly sometimes after 50 seconds sometimes o...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
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Can't search, only filter

When I go to search Spotify's catalogue, I only get a filter option. So, I can only search the songs I've already saved and nothing new. Is there a setting to change the search bar back into, well, an actual search bar?

Casual Listener

When I go to search Spotify's catalogue, I only get a filter option. So, I can only search the songs I've already saved and nothing new. Is there a setting to change the search bar back into, well, a...

Dascott

Casual Listener

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Songs in offline mode unsync without reason

Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when you are somewhere without WIFI (travel, journey, etc...

Newbie

Some songs in playlists wich have been selected as offline, are suddenly "unsynced" not being available in offline mode, therefore I have to "download" them again. Is quite annoying, specially when y...

systemupgrade

Newbie

2768 Views

4 replies

5 likes

  • 2768 Views
  • 4 replies
  • 5 likes

can't play individual song

New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the specific song. Can someone help me? I also have Spoti...

Casual Listener

New to Spotify free. Trying to play individual songs on iPhone 5s. Use search to find song. I find the song but it shows the album and an option to "follow" and "shuffle". I can't seem to play the sp...

549 Views

0 replies

0 likes

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Spotify no longer syncs new songs I've requested to download

For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm now using a brand new one and I'm still having the...

Casual Listener

For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm...

MaryS

Roadie

1176 Views

6 replies

0 likes

Spotify not syncing
Spotify offline
  • 1176 Views
  • 6 replies
  • 0 likes

Spotify family plan

I have Spotify premium and want to upgrade to the family plan but everytime I try to it saysUnfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further....

Newbie

I have Spotify premium and want to upgrade to the family plan but everytime I try to it says Unfortunately, there is no support at the moment to make this type of change to your subscription. Cont...

kbrooksc

Community Legend

1044 Views

1 replies

0 likes

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  • 1 replies
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Spotify on new phone

I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email address". How can I switch the account from my old pho...

Casual Listener

I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email add...

Murphy2

Casual Listener

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
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Solved!! Not syncing

I'm having problems syncing songs for available offline on my iPhone 6. It won't sync new songs I put into my playlists. Trouble started a couple of weeks ago. Have tried the solutions from troubleshooting page in help section. Anyone else having the...

Casual Listener

I'm having problems syncing songs for available offline on my iPhone 6. It won't sync new songs I put into my playlists. Trouble started a couple of weeks ago. Have tried the solutions from troublesh...

northsoul

Casual Listener

940 Views

1 replies

0 likes

syncing
  • 940 Views
  • 1 replies
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Solved!! iPhone 5s Spotify freeze

My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!

Casual Listener

My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!

Petraaa

Casual Listener

1481 Views

3 replies

0 likes

iPhone 5s Spotify freeze
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  • 3 replies
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Missing Chromecast icon on Android app

I have searched ages on here and on the Chromecast forums. There seems to be lots with the same problem but I've given up trying to find any solutions!I have a Chromecast 2 on the same network as my phone and pc, the latest Chromecast firmware, the n...

Casual Listener

I have searched ages on here and on the Chromecast forums. There seems to be lots with the same problem but I've given up trying to find any solutions! I have a Chromecast 2 on the same network as...

Garawa

Casual Listener

4177 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

A song won't start from the beginning.

I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Browser on my ChromeBook, but it won't on my phone. I...

Newbie

I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Br...

Bittencourt

Spotify Star

1315 Views

1 replies

0 likes

  • 1315 Views
  • 1 replies
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"available offline" tracks not downloading

I am using my spotify premium account on my iphone 6s. For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enough room on my phone... I can't figure it out. Help?

Visitor

I am using my spotify premium account on my iphone 6s.  For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enoug...

Bittencourt

Spotify Star

474 Views

3 replies

0 likes

  • 474 Views
  • 3 replies
  • 0 likes