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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246359 Views

27 replies

5 likes

  • 246359 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131503 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3324 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309891 Views

62 replies

16 likes

  • 309891 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133550 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Problems with Windows PC local files on IPhone

Hi,I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone.I have problems to visualize on my iphone local files I have on desktop version.I try the following steps:- Load my files in Local files section on the...

Regular

Hi, I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone. I have problems to visualize on my iphone local files I have on desktop version. I try the foll...

gendis1979

Regular

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Music pauses shortly after starting streaming from phone to chormecast (gen 1)

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it sets up and starts playing fine, but after a short w...

Newbie

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it s...

540 Views

0 replies

0 likes

  • 540 Views
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Playlist - partly online and partly offline

Hi, I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (make it offline) to get the complete playlist, otherwise the s...

Casual Listener

Hi,   I created a playlist on my computer and added some songs from my collection that are not on Spotify. When I use my iPad to use this playlist, I have to download the complete playlist (...

srspom

Casual Listener

955 Views

4 replies

0 likes

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  • 4 replies
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IPod Touch

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying for premium for a while. So now it says I'm on a t...

Newbie

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying...

455 Views

0 replies

0 likes

  • 455 Views
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Worldwide Student Discount

I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium

Newbie

I live in Kansas and attend Hutchinson Community College. When i Put this in the university bar it says it isnt valid. Is there any solution? I am trying to get the Student discount for premium

Bittencourt

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Kein premium auf ipod

Hallo ich habe folgendes Problemich habe auf meinen ipod Spotify gepackt. Jetzt kann ich mich aber nicht mit meinen Account anmeldenBzw ich habe kein premium laut ipod. Wie kann ich das Problem beheben. da ich ja immer fleißig zahle für premium

Newbie

Hallo ich habe folgendes Problem ich habe auf meinen ipod Spotify gepackt.   Jetzt kann ich mich aber nicht mit meinen Account anmelden Bzw ich habe kein premium laut ipod.  Wie kann ich...

318 Views

0 replies

0 likes

  • 318 Views
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Pague el servicio premium

Pague el premium y sigo teniendo el basico

Newbie

Pague el premium y sigo teniendo el basico

user-removed

Not applicable

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify plays first song fine then plays without sound

OK it was working fine for a long time then suddenly it would play a song and I would close my screen and songs after that would play but without sound I've tried almost everything please help and this is on my Android phone

Newbie

OK it was working fine for a long time then suddenly it would play a song and I would close my screen and songs after that would play but without sound I've tried almost everything please help and th...

413 Views

0 replies

0 likes

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Help

I cant log in to my spotify account on my iphone, and i've tried re installing and deleting the app.It says that i've already created an account with this e-mail address.Also changing my password wont Help.Please Help

Newbie

I cant log in to my spotify account on my iphone, and i've tried re installing and deleting the app. It says that i've already created an account with this e-mail address. Also changing my password...

user-removed

Not applicable

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

How to delete album offline on iOS ?

Hello I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2 All album is same this : https://i.imgur.com/lah2MWp.jpg Any idea ? Thanks

Visitor

Hello   I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2   All album is same this : https://i.imgur.com/lah2MWp.jpg   Any idea ?   Thanks

user-removed

Not applicable

2310 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

My Starred list on PC doesnt shop up on my iphone

Hello, As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a duplicate. Apparently Spotify keeps starred playlists seperat...

Newbie

Hello,   As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a d...

Juan

Spotify Legend

486 Views

1 replies

0 likes

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  • 1 replies
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"Your music" not showing my music

Something really weird is happening to me. I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I just let it go. When I tried in the next day, it said that I'd ...

Casual Listener

Something really weird is happening to me.   I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I jus...

joaonoberto

Casual Listener

675 Views

2 replies

0 likes

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[iOS] Playback is silenced on a streamed track after a local track has played

On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently: 1. playback of local synced track ends 2. playback of streamed track starts silenced 3. if playback is not interrupted, the silenced track, ...

Roadie

On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently:   1. playback of local synced track ends 2. playback of streamed track starts ...

bmilk

Newbie

2415 Views

9 replies

0 likes

iOS
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Spotify

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

Newbie

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

kbrooksc

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Spotify charging me without service

Greetings;I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log in with the institutional email, spotify gives me the...

Newbie

Greetings; I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log ...

kbrooksc

Community Legend

603 Views

1 replies

0 likes

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  • 1 replies
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Help

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spotify app and turn on and off my iPhone and i continu...

Visitor

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spot...

kbrooksc

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Local Files don't show on iPhone

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty". I have Premium and the Mac and iPhone are on the same wifi network. So how do I get my local files to show up on my iPhone?

Visitor

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty".   I have Premium and the Mac and iPhone are on the same wifi networ...

Bittencourt

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

only four options?

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than four options. Is there supposed to be more?

Newbie

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than ...

Bittencourt

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes