Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
i Have an iPhone 5, called by a name with 5, and an iPhone 6+ with 6+ in the Phone's ID., but Spotify--oh, I have a PremiuM. I need both recognized. As Stands, now,. Spotify only recognizes one at a time;!, But have tried Oh, the device is called, Ju...
Can any one help out, if it is possibe to turn on shuffle play when in carplay mode from the head unit as i can not find it?
Hi Community I wanted to copy for you the email I sent to the last ditch 'premium@spotify' email address, which appeared as I tried to cancel my subscription. I was appalled that having struggled to get any effective technical help for months, there ...
Hi there, Ever since I updated Spotify to the beta in early 2015 I'm unable to see the album art when I plug my phone into my car. My 2015 Subaru Impreza was displaying it just fine when plugged in, but the beta was applied and it no longer displays ...
DescriptionWhen using mobile data, every time I try to search for tracks, I get the 'error occurred' message. A more detailed description, using numbered steps1. Be using mobile data as opposed to wifi2. Use search function What I expected to happenS...
UPDATE AUG 1 2015: Looks like the July 29 update fixed this bug! AWESOME!! When selecting a song from the "Songs" list, large grey boxes separate the songs according to first letter of the first word of the songs. These grey boxes seem to be messing ...
All the commands seams to work but "choose playlist". I have latest spotifuggle 0.7.1 and latest Gen 1 Ford Sync in a Mustang with the last version. Any idea why this command does not show any playlist? All the other commands work perfectly. Thanks
Yesterday all of my saved songs and albums dissapeared from my iPhone. They were all still listed on the Mac desktop player. I uninstalled Spotify, reinstalled and resynced all of the songs, spotify worked for the evening. Just started Spotify and th...
When I click on add to playlist, it gives me a selection of my playlists but I can't choose any of them! Clicking on them doesn't do anything.However I can add the song to a new playlist, but only one song..
I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have no record of this purchase at all. Before posting this message...
When I put in offline mode a playlist and it downloads all songs I close the app and then all the songs aren't in offline mode help pls
Hi there, my wife and I are considering upgrading to Spotify Premium, as we have started using (and enjoying!) it more and more the last few weeks. However, we want to use it via our Blutooth speakers and we don't really want to use our phones or our...
I need help getting my songs and playlists back. I recently reactivated Spotify to Spotify Premium and the songs disappeared. I tried logging in and out again because I read that I could have 2 profiles. I used both my user name and e-mail but spotif...
Problem with Spotify or Apple iPhone6?? I have the sync over cellular switched off in Spotify, but just synced whilst connected to wifi supposedly based on the WiFi icon showing but it used about 1gb of my cellular data. Latest iPhone6 update applied...
I was wondering if I could download my Spotify playlists to my phone because I use apps that can play songs through my downloaded songs but I have all my music on spotify. Is there anyway to download all the songs on spotify to my phone?
It's 2015 and I'm having the same problem. Just started paying premium again and besides the app crashing constantly while trying to download to listen to offline, not all of them even downloaded. What's the solution? This is bs.
Hey guys, Im living in germany and im so thirsty for the Spotify Now function. It was even a reason for me to buy an Iphone. I got the Running Beta, but thats something I wont use. Is there a ETA for a Spotify Now release in germany? Or is there anot...
I had a spotify family account, and then when I renewed it, it kicked all my members off premium but me. Any help?
I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...