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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45242 Views
  • 15 replies
  • 36 likes
  • 45242 Views
  • 15 replies
  • 36 likes

Spotify won't connect to 4g LTE on T mobile (Iphone 5s)

The problem started around yesterday morning. I have not been able to connect to spotify since then. I can browse the internet and use other apps just fine, Spotify is the only app that I'm having issues with. I have reset my phone's network settings...

  • Newbie
  • The problem started around yesterday morning. I have not been able to connect to spotify since then. I can browse the internet and use other apps just fine, Spotify is the only app that I'm having is...
  • jadec_email
  • Newbie
  • 717 Views
  • 2 replies
  • 0 likes
  • 717 Views
  • 2 replies
  • 0 likes

Cant download playlists

Hi!I have 22gb of free space on my itouch 5 and i can't download a full playlist. The download starts but a few seconds later it stops and at the top says that the playlist is waiting to download...Help please!

  • Casual Listener
  • Hi! I have 22gb of free space on my itouch 5 and i can't download a full playlist. The download starts but a few seconds later it stops and at the top says that the playlist is waiting to download.....
  • Homerodb
  • Casual Listener
  • 427 Views
  • 2 replies
  • 0 likes
  • Can't download full playlists
  • 427 Views
  • 2 replies
  • 0 likes

Where is the cursor "adjust the mood" ???

Hello,I have spotify PremiumI have the last version from Dec. 14I have an iphone 6+ running iOS 9.2 I go into "Party" and I choose a party and I have no cursor "adjust the mood" . Where is it ??? The "big" green button is not "start party" but "shuff...

  • Casual Listener
  • Hello, I have spotify Premium I have the last version from Dec. 14 I have an iphone 6+ running iOS 9.2   I go into "Party" and I choose a party and I have no cursor "adjust the mood" . Wher...
  • giobzh
  • Casual Listener
  • 649 Views
  • 2 replies
  • 1 likes
  • 649 Views
  • 2 replies
  • 1 likes

Solved!! Cant find spotify running in new release 4.6.0

Hey guys, since i updated to the new Spotify version i can't se the spotify running feature on the menu, i don't know if it changed to another location or sth?

  • Newbie
  • Hey guys, since i updated to the new Spotify version i can't se the spotify running feature on the menu, i don't know if it changed to another location or sth?  
  • user-removed
  • Not applicable
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't install

After latest update my spotify unistalled itself and now I can't download it again. It starts loading normally but right before finishing it stops.

  • Casual Listener
  • After latest update my spotify unistalled itself and now I can't download it again. It starts loading normally but right before finishing it stops.
  • RanZ
  • Casual Listener
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Can't connect with ipod touch 1st generation

For a few days, my ipod touch 1st Generation cannot connect with spotify app.I have the following message : "error 102 ap.gslb.spotify.com:4070"Can someone help me ?

  • Newbie
  • For a few days, my ipod touch 1st Generation cannot connect with spotify app. I have the following message : "error 102 ap.gslb.spotify.com:4070" Can someone help me ?
  • xz00e
  • Casual Listener
  • 1457 Views
  • 4 replies
  • 3 likes
  • 1457 Views
  • 4 replies
  • 3 likes

Spotify Streaming Stops When Using New Apple News App

Has anyone else noticed this? I can use any other app on my iPhone 6s with Spotify playing in the background. However, just a few seconds into browsing through the latest stories in the new Apple News app, the streaming pauses. I have to go into the ...

  • Newbie
  • Has anyone else noticed this? I can use any other app on my iPhone 6s with Spotify playing in the background. However, just a few seconds into browsing through the latest stories in the new Apple New...
  • 288 Views
  • 0 replies
  • 0 likes
  • Apple News App
  • 288 Views
  • 0 replies
  • 0 likes

subscription failed

I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know what seems to be the problem. Is my acct. no. before...

  • Casual Listener
  • I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know w...
  • 430 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 430 Views
  • 0 replies
  • 0 likes

My spotify isn't working

I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.

  • Newbie
  • I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Solved!! App crashes during start on ipad ios 8 after update

Hello after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound? ThanksAndy

  • Casual Listener
  • Hello   after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound?     ...
  • quixurf
  • Casual Listener
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Continually Crashing on iPhone

Hey Spotify. I've been having major problems recently with the iPhone app. Whether it's 5 seconds, or 2 minutes, or 10 minutes (never lasts longer than that), my Spotify app keeps crashing. It's become very annoying because it's been happening for 3 ...

  • Visitor
  • Hey Spotify. I've been having major problems recently with the iPhone app. Whether it's 5 seconds, or 2 minutes, or 10 minutes (never lasts longer than that), my Spotify app keeps crashing. It's beco...
  • lojaned
  • Regular
  • 2042 Views
  • 31 replies
  • 0 likes
  • Mac
  • 2042 Views
  • 31 replies
  • 0 likes

Where is Spotify Now?

So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow. Don't announce a feature unless it is available f...

  • Regular
  • So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow...
  • mikoskamuka
  • Music Fan
  • 762 Views
  • 4 replies
  • 0 likes
  • 762 Views
  • 4 replies
  • 0 likes

How to change to Student Subscription

I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?

  • Newbie
  • I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?
  • jean3601
  • Community Legend
  • 650 Views
  • 3 replies
  • 0 likes
  • 650 Views
  • 3 replies
  • 0 likes

Solved!! Cannot see songs in playlist on iPad

Hi All So,, I bought Adeles album 25 (I'm sure it will be on Spotify in the New Year though). I loaded the songs into a Spotify Playlist on my laptop (windows). When I access Spotify from my iPad it can see the playlist and says it contains 11 songs,...

  • Casual Listener
  • Hi All   So,, I bought Adeles album 25  (I'm sure it will be on Spotify in the New Year though).  I loaded the songs into a Spotify Playlist on my laptop (windows).   Whe...
  • ew2712
  • Casual Listener
  • 435 Views
  • 2 replies
  • 0 likes
  • 435 Views
  • 2 replies
  • 0 likes

Spotify wrong language

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting the app, log out from app store, reboot phone and then log ...

  • Casual Listener
  • Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting...
  • 01cc12me
  • Newbie
  • 7069 Views
  • 12 replies
  • 2 likes
  • 7069 Views
  • 12 replies
  • 2 likes

How can i delete songs from playlist

It's not possible i tried everything swipe left save swipe right queue there is no delete anywhere???

  • Newbie
  • It's not possible i tried everything swipe left save swipe right queue there is no delete anywhere???
  • user-removed
  • Not applicable
  • 665 Views
  • 1 replies
  • 0 likes
  • 665 Views
  • 1 replies
  • 0 likes

Syncing to iPod touch

As I have an iPod touch I have to download all of my music on Spotify, I have a lot of albums and a couple of playlists downloaded on the app but recently when I try to sync music it just says its waiting to download but never does!

  • Newbie
  • As I have an iPod touch I have to download all of my music on Spotify, I have a lot of albums and a couple of playlists downloaded on the app but recently when I try to sync music it just says its wa...
  • 369 Views
  • 0 replies
  • 0 likes
  • syncing with ipod
    waiting to download
  • 369 Views
  • 0 replies
  • 0 likes

Can't make playlists available offline

Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one point it just said stop, and i can't make anymore pla...

  • Newbie
  • Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one po...
  • user-removed
  • Not applicable
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Shows Missing from Spotify iOS

Hi All, Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere. On my partners iPhone she seems to be missing the "Shows" option in the menu, I have re-installed Spotify and can n...

  • Casual Listener
  • Hi All,    Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere.    On my partners iPhone she seems to...
  • cd-15
  • Newbie
  • 1383 Views
  • 3 replies
  • 1 likes
  • 1383 Views
  • 3 replies
  • 1 likes