Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264957 Views

57 replies

14 likes

  • 264957 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167981 Views

507 replies

108 likes

  • 167981 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112571 Views

19 replies

38 likes

  • 112571 Views
  • 19 replies
  • 38 likes

Collection dissapeared

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help from the company. In need of my music asap and will be...

Newbie

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help fro...

kbrooksc

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Help! Apple/Spotify subscription

Apple says I have the premium...Spotify isn't working though....

Newbie

Apple says I have the premium...Spotify isn't working though....

kbrooksc

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Can login on my browser(mobile and pc) but cant login to the app

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the correct password

Newbie

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the ...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

Spotify crashed at Search on Iphone 6s

=== START OF TEMPLATE ===If you use local music files on your Apple device it will crash if you try to search at the search-function.Without the local music files the search-function works fine. Iphone 6s / iOS 9.2 Sync some local music files with yo...

Casual Listener

=== START OF TEMPLATE === If you use local music files on your Apple device it will crash if you try to search at the search-function. Without the local music files the search-function works fine...

Dudelsack

Casual Listener

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

I cannot login Spotify with iOs or Android devices, but only with my notebook

Hello! Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, but the same problem appears. What might be happenning? I have th...

Casual Listener

Hello!   Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, ...

Swanny

Community Legend

447 Views

3 replies

0 likes

  • 447 Views
  • 3 replies
  • 0 likes

I can't see my friends playlist

I not able to see my friends playlist or follow them unless they start to follow me I have already reinstalled the app onmy iphone and running latest IOs

Casual Listener

I not able to see my friends playlist or follow them unless they start to follow me   I have already reinstalled the app onmy iphone and running latest IOs

meganh007

Community Legend

2860 Views

1 replies

0 likes

  • 2860 Views
  • 1 replies
  • 0 likes

Can't play certain songs on my iPhone

I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member).

Newbie

I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member). 

meganh007

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

On iPhone not reproducing local archives playlist

Hello fellow community, I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do not experience any issues playing them on my Mac, where the ...

Regular

Hello fellow community,   I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do ...

Morbi

Casual Listener

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

While running, Spotify switches tracks

Hello fellow community, the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will change to another song in that playlist when i am running. This...

Regular

Hello fellow community,   the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will cha...

Lenny_Lue

Regular

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Spotify And Chromecast problems

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu...

Casual Listener

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try ...

Musicspotter

Newbie

769 Views

2 replies

1 likes

  • 769 Views
  • 2 replies
  • 1 likes

Can't login to premium version

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. Weeks ago I created a Premium account. For the past hour I...

Casual Listener

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account.  &...

Lunux

Casual Listener

563 Views

5 replies

0 likes

  • 563 Views
  • 5 replies
  • 0 likes

Does playlist time calculated by Spotify account crossfade? Does crossfade work on mobile playback?

Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade time is discounted or just the original track time total?...

Regular

Hi folks,  I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade...

Kally90

Newbie

2094 Views

3 replies

0 likes

  • 2094 Views
  • 3 replies
  • 0 likes

Solved!! Song Playing Glitch

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a lot of songs. Some of them I downloaded like two mo...

Casual Listener

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a ...

meganh007

Community Legend

4641 Views

5 replies

0 likes

  • 4641 Views
  • 5 replies
  • 0 likes

Solo2 Wireless Connection Post Update

Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says it's connected to my headphones but I'm not able to...

Newbie

Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says ...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Playlist Modification Problem

I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before. I can still move songs within a playlist but can no longer move them further than the distance of the display window. In other words, if the...

Casual Listener

I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before.   I can still move songs within a playlist but can no longer move them further ...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

How to delete everything from account

Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose off-line mode songs again 2. Can I delete all playli...

Regular

Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose o...

respawn18

Regular

922 Views

2 replies

0 likes

offline mode undownload download delete all songs
  • 922 Views
  • 2 replies
  • 0 likes

offline cancellation not valid-three devices

Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and two IPhones. please let me know i can get this correcte...

Casual Listener

Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and...

Bittencourt

Spotify Star

380 Views

3 replies

0 likes

  • 380 Views
  • 3 replies
  • 0 likes

Selecting School Issues During Premium Student Sign Up

I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue unless I pick a school from the list. My school is ...

Newbie

I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue ...

Boob3

Newbie

561 Views

1 replies

0 likes

Signup Issues
  • 561 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn´t download music

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading and immediately stop. I got playlists saved with few song downloaded. I got ...

Regular

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist  Spotify begin downloading...

Bittencourt

Spotify Star

932 Views

7 replies

0 likes

  • 932 Views
  • 7 replies
  • 0 likes

Login on browser but not through ios app

Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have a spotify account.I have tried resetting my password, I hav...

Newbie

Hi,  I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have...

Nico

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes