Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271381 Views

58 replies

14 likes

  • 271381 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172180 Views

507 replies

108 likes

  • 172180 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114800 Views

19 replies

38 likes

  • 114800 Views
  • 19 replies
  • 38 likes

Playlist - Available Offline - Won't Download

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space. Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" (so it's green) and I'm still seeing the "Available Offline ...

Casual Listener

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space.   Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" ...

Lachsak

Music Fan

876 Views

3 replies

0 likes

available offline
iPhone 6s
  • 876 Views
  • 3 replies
  • 0 likes

iPhone App opens but sticks at logo

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else. I then have to close the app (double click home button and swipe to close) and restart...

Casual Listener

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else.  I then have to close the app...

Steph_B

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Music stops after feedback on Nike+ app

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage. I can not get it to restart unless I change to another music source then back to Spotify.

Newbie

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage.  I can not get it to restart unless I cha...

joao_1506

Newbie

711 Views

1 replies

2 likes

iPhone 5S
nike+
  • 711 Views
  • 1 replies
  • 2 likes

Defect: Display of Last Played Artists, Playlists (1. view of "your Music)

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show.iOS: latest version (9.2)Spotify: current version (2.12.13)Language: GermanDevice: iPhone6sI've already tried the recommended ...

Casual Listener

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show. iOS: latest version (9.2) Spotify: current version (2.12.13) Language: ...

350 Views

0 replies

0 likes

defect
  • 350 Views
  • 0 replies
  • 0 likes

Solved!! Running tab problem disappears

Hello Spotify community this is my first message be kind with methank you and sorry for my bad English here is my problemthe tab Running disappears from the application without any valid reason I have already made several times the reinstallation but...

Newbie

Hello Spotify community this is my first message be kind with me thank you and sorry for my bad English here is my problem the tab Running disappears from the application without any valid reason I...

Nico

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Cant downloads new songs

HiIm trying to download two playlist, but it says "waiting to be downloaded" but never happens, even that I'm just next to my modem, and yes, I'm a premium user and also, yes, I have space in my cell phone Thank you for your support and ideas to solv...

Newbie

Hi Im trying to download two playlist, but it says "waiting to be downloaded" but never happens, even that I'm just next to my modem, and yes, I'm a premium user and also, yes, I have space in my ce...

James

Spotify

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Behind the Lyrics Nuisance

Is there any way to disable the little album art shake when changing tracks for the Behind the Lyrics plugin? Wish they gave us full information in the change log about that these updates and tweaks would do before we download them and are locked in ...

Regular

Is there any way to disable the little album art shake when changing tracks for the Behind the Lyrics plugin? Wish they gave us full information in the change log about that these updates and tweaks ...

MattSuda

Spotify Star

3143 Views

1 replies

6 likes

  • 3143 Views
  • 1 replies
  • 6 likes

Solved!! Slow/Frozen (ios7 iPhone 5s)

Hey y'all!im sure someone's already posted about it, but I can't seem to find it. My Spotify app seems to be having some issues loading lately- it stays on the logo screen for way longer than it used to, and sometimes it freezes there. Nothing a litt...

Community Legend

Hey y'all! im sure someone's already posted about it, but I can't seem to find it. My Spotify app seems to be having some issues loading lately- it stays on the logo screen for way longer than it us...

meganh007

Community Legend

1383 Views

2 replies

0 likes

  • 1383 Views
  • 2 replies
  • 0 likes

Playlists gone, and won't stream properly

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to something (a record or w/e) it plays one song (the one I ...

Newbie

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to someth...

Bittencourt

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Can't login on my new ipad

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any options. Thanks. Nick

Casual Listener

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any opti...

Bittencourt

Spotify Star

795 Views

3 replies

0 likes

  • 795 Views
  • 3 replies
  • 0 likes

Solved!! "Song not downloaded" on iPhone 5s

I've read through a bunch of google hits on this issue, and nothing has worked thus far. I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for me). I can listen to it in spotify from my PC, but when I t...

Casual Listener

I've read through a bunch of google hits on this issue, and nothing has worked thus far.   I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for...

zmlat

Casual Listener

1057 Views

2 replies

0 likes

  • 1057 Views
  • 2 replies
  • 0 likes

Some problems i met in latest iOS version

Hello community.I've got some problems when I use latest version on my iPhone5.My music will pulse automatically while playing.How can I fixed it?Anyone meet the problem too?

Casual Listener

Hello community. I've got some problems when I use latest version on my iPhone5. My music will pulse automatically while playing. How can I fixed it? Anyone meet the problem too?

LouisWeng

Casual Listener

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Songs won't sync on my offline playlists

Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed. I was attracted to premium because of the offline mode. I have a limited data plan on my iphone 4 so I can't afford to use spotify online unless I'm in ...

Visitor

Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed.  I was attracted to premium because of the offline mode.  I have a limited data plan on my ...

oddie9

Casual Listener

36844 Views

28 replies

14 likes

  • 36844 Views
  • 28 replies
  • 14 likes

Solved!! Not all songs will download for offline mode

I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't an issue because there's 11GB free on my iPhone. There's ...

Newbie

 I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't ...

gaxi87

Casual Listener

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

No running, shows or podcasts

Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is confusing as the are available on my wife ms phone runni...

Newbie

Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6 The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is c...

Nico

Community Legend

1958 Views

1 replies

0 likes

  • 1958 Views
  • 1 replies
  • 0 likes

Skipping and choosing songs

My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I can't go any further. Can someone tell me how to fi...

Casual Listener

My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I ...

Meganlodon

Casual Listener

490 Views

1 replies

1 likes

Skipping shuffle
  • 490 Views
  • 1 replies
  • 1 likes

Collection dissapeared

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help from the company. In need of my music asap and will be...

Newbie

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help fro...

kbrooksc

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Help! Apple/Spotify subscription

Apple says I have the premium...Spotify isn't working though....

Newbie

Apple says I have the premium...Spotify isn't working though....

kbrooksc

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Can login on my browser(mobile and pc) but cant login to the app

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the correct password

Newbie

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the ...

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Spotify crashed at Search on Iphone 6s

=== START OF TEMPLATE ===If you use local music files on your Apple device it will crash if you try to search at the search-function.Without the local music files the search-function works fine. Iphone 6s / iOS 9.2 Sync some local music files with yo...

Casual Listener

=== START OF TEMPLATE === If you use local music files on your Apple device it will crash if you try to search at the search-function. Without the local music files the search-function works fine...

Dudelsack

Casual Listener

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes