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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30777 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95504 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293913 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123839 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Latest update has frozen my spotify app

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstall it. I have never had any problems with it before ...

Casual Listener

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstal...

pv99

Casual Listener

1307 Views

2 replies

0 likes

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Missing Notifications when followers update their playlists

Hello, I have looked at all and every possible notification setting on my iPhone, iPad and Mac. When followers update a playlist by adding songs, I get the number of updates on my Mac, but get no notifications that it happened. The only notification ...

Casual Listener

Hello,   I have looked at all and every possible notification setting on my iPhone, iPad and Mac.   When followers update a playlist by adding songs, I get the number of updates on ...

rokeras

Newbie

1171 Views

5 replies

0 likes

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  • 5 replies
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No access to spotify party/DJ

Hi all, I've seen the new party mode, but for some unknown reason am unable to access it. First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985 When I go to browse, party i do not have the party lists with the auto DJ, only the ...

Newbie

Hi all,   I've seen the new party mode, but for some unknown reason am unable to access it.   First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985   When I...

343 Views

0 replies

0 likes

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Spotify Connect button is lost

I cant find the Connect Button on my iPhone. Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Symbol nur das wurde leider entfernt.

Newbie

I cant find the Connect Button on my iPhone.   Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Sym...

driveflanger

Community Legend

307 Views

1 replies

0 likes

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  • 1 replies
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Browse on ipad not working

Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now. We have premium membership. It still works on our iPhones but not the ipad. We have version 0.9.2.7many thanks CBSpoiler (Highlight to read)

Visitor

Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now.    We have premium membership. It still works on our iPhones but not the ipad. We have version 0....

Steph_B

Roadie

330 Views

1 replies

0 likes

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  • 1 replies
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Can't see volume slider on iphone for other devices

I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update. Is there a setting to put it back? When I click on the iPhone device, it appears; when I click on the iPAD device it disappears.

Newbie

I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update.  Is there a setting to put it back?     When I click on the i...

Steph_B

Roadie

539 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Saving a song leads to app crash

As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a minute, stalling/skipping mid-song, then crashing. W...

Casual Listener

As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a m...

Steph_B

Roadie

1006 Views

3 replies

0 likes

saving music
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Downloading Stopped

HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what I'm missing here? This is sole reason why I signed...

Newbie

HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what...

357 Views

0 replies

0 likes

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Local files not being synced to my iPhone

I have MP3 files that I downloaded onto my computer and put into a file on my desktop so that I can listen to them in the Local Files tab or when I put them into a playlist on my computer, no problem. I want these MP3 songs, that are physically on my...

Casual Listener

I have MP3 files that I downloaded onto my computer and put into a file on my desktop so that I can listen to them in the Local Files tab or when I put them into a playlist o...

fauxamoeba

Casual Listener

568 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Can't save any music with Premium account

Hi,I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to the charging cable, the saving bar appeared so i cou...

Casual Listener

Hi, I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to...

Reuben_Jones

Casual Listener

7167 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Nothing on my iPhone 5s is playing

I pay for premium spotify and in the last week and a half, nearly everything has stopped working!- Songs are not playing. I will click on them and they just simply will not play, whether they were offline or online (at this point i deleted and re-dow...

Casual Listener

I pay for premium spotify and in the last week and a half, nearly everything has stopped working! - Songs are not playing. I will click on them and they just simply will not play, whether they were ...

1238780325

Newbie

1149 Views

6 replies

0 likes

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  • 6 replies
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Cant Use Spotify at All

I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a different song, it does the same thing. If I hit shuffle...

Casual Listener

I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a diffe...

evanjmerc

Casual Listener

339 Views

2 replies

0 likes

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  • 2 replies
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Spotify doesn't download anymore

Hi everyone, I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the download but then cancels it soon after. I'm using an iPhone 6 an...

Newbie

Hi everyone,   I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the downl...

Steph_B

Roadie

355 Views

1 replies

0 likes

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  • 1 replies
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Maximum Devices Reached - Error

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon. I am currently premium and when I go to select "my songs" - available ...

Regular

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon.   I am curre...

446 Views

0 replies

0 likes

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How to delete Connect Devices from List?

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled.I have 3 Connect devices. Kitchen, Bureau and Sleeping Room.But in the list are: Kitchen (2 Times), Bureau (2 ...

Casual Listener

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled. I have 3 Connect devices. Kitchen, Bureau and Sleeping Ro...

Steph_B

Roadie

585 Views

3 replies

0 likes

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  • 3 replies
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Offline playlist

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there so why can't I download my playlist offline?Spoiler ...

Newbie

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there s...

woodyrox31

Newbie

417 Views

1 replies

1 likes

  • 417 Views
  • 1 replies
  • 1 likes

Offline playback for 6Splus

Spotify says I've reached my max for offline playback however I have removed all my devices...

Newbie

Spotify says I've reached my max for offline playback however I have removed all my devices...

602 Views

0 replies

0 likes

Offline download
  • 602 Views
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Traveling to Ireland- Can I Use Spotify Premium on my Phone?

I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the student plan, and I just want to make sure that it will conti...

Newbie

  I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the st...

thaqza

Roadie

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Reset offline devices still can't download my playlists

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

Newbie

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

564 Views

0 replies

0 likes

Offline Devices
Spotify
  • 564 Views
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Spotify Stopped

Hi there I have a big Problem, everytime if I use Spotify it is stopping automatically after some Songs because it say : Spotify stopped , because ur account is used somewhere else, I'm Premium user,nobody have my account infomationNo I Dont use it a...

Casual Listener

Hi there I have a big  Problem,   everytime if I use Spotify it is stopping automatically after some Songs because it say :  Spotify stopped , because ur account is used somewhe...

damienhutchindo

Casual Listener

671 Views

3 replies

0 likes

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  • 3 replies
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