Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37201 Views

41 replies

10 likes

  • 37201 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102707 Views

115 replies

12 likes

Other
  • 102707 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
  • 1310 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299175 Views

61 replies

16 likes

  • 299175 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

  • 125872 Views
  • 19 replies
  • 38 likes

Solved!! Running and Moments sections not showing

I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse, Radio, and Your Music. How do I get Moments and Ru...

Newbie

I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse,...

Bittencourt

Spotify Star

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

New phone can't access my account

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account and should be able to acces from 3 devices? Help pl...

Casual Listener

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account ...

Andyb11

Casual Listener

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Faulty playing on iPad

On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is occurring and what I can do to stop it from happen...

Casual Listener

On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Can't see recently played Artist, Albums and playlist on my Spotify using Iphone 6

It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached image. I tried to logging out and in but nothing happe...

Casual Listener

It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached ima...

cchill001

Casual Listener

672 Views

4 replies

0 likes

  • 672 Views
  • 4 replies
  • 0 likes

Solved!! Paying with ITunes Gift cards

I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?

Newbie

I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?

kbrooksc

Community Legend

20721 Views

2 replies

0 likes

  • 20721 Views
  • 2 replies
  • 0 likes

Solved!! Spotify layout

Hello there! It's just me or are you having some kind of problem with Spotify layout? I've attached a picture that you can check it out. Someone know how can i fix it?

Visitor

Hello there!   It's just me or are you having some kind of problem with Spotify layout?   I've attached a picture that you can check it out.   Someone know how can i fix it?

user-removed

Not applicable

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!! I have a Premium subscription but I want to know how can I improve the sound ... ¿?

I have a Premium subscription but I want to know how can I improve the sound ... ¿? I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main problem is, when I try to use spotify from the same network...

Casual Listener

I have a Premium subscription but I want to know how can I improve the sound ... ¿?   I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main...

tanus97

Casual Listener

1050 Views

5 replies

0 likes

  • 1050 Views
  • 5 replies
  • 0 likes

Local files

I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and so does vessel which is on spotify. However, the ve...

Regular

I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and ...

jballona

Regular

843 Views

4 replies

0 likes

  • 843 Views
  • 4 replies
  • 0 likes

Where does the download go on iPhone

Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.

Casual Listener

Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.

pano58us

Casual Listener

7387 Views

2 replies

0 likes

  • 7387 Views
  • 2 replies
  • 0 likes

Solved!! Running IOS

Hi, in my app i cant see the running option.Wherenis this option?

Casual Listener

Hi, in my app i cant see the running option. Wherenis this option?

Bittencourt

Spotify Star

1079 Views

3 replies

0 likes

  • 1079 Views
  • 3 replies
  • 0 likes

Issue when dee teeing already open app in the background

Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am currently in I decide to click on the ribbon at the b...

Newbie

Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am cu...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Shuffle epecially in long playlists not working properly

Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...

Visitor

Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Solved!! Latest update has frozen my spotify app

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstall it. I have never had any problems with it before ...

Casual Listener

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstal...

pv99

Casual Listener

1312 Views

2 replies

0 likes

  • 1312 Views
  • 2 replies
  • 0 likes

Missing Notifications when followers update their playlists

Hello, I have looked at all and every possible notification setting on my iPhone, iPad and Mac. When followers update a playlist by adding songs, I get the number of updates on my Mac, but get no notifications that it happened. The only notification ...

Casual Listener

Hello,   I have looked at all and every possible notification setting on my iPhone, iPad and Mac.   When followers update a playlist by adding songs, I get the number of updates on ...

rokeras

Newbie

1216 Views

5 replies

0 likes

  • 1216 Views
  • 5 replies
  • 0 likes

No access to spotify party/DJ

Hi all, I've seen the new party mode, but for some unknown reason am unable to access it. First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985 When I go to browse, party i do not have the party lists with the auto DJ, only the ...

Newbie

Hi all,   I've seen the new party mode, but for some unknown reason am unable to access it.   First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985   When I...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Spotify Connect button is lost

I cant find the Connect Button on my iPhone. Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Symbol nur das wurde leider entfernt.

Newbie

I cant find the Connect Button on my iPhone.   Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Sym...

driveflanger

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Browse on ipad not working

Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now. We have premium membership. It still works on our iPhones but not the ipad. We have version 0.9.2.7many thanks CBSpoiler (Highlight to read)

Visitor

Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now.    We have premium membership. It still works on our iPhones but not the ipad. We have version 0....

Steph_B

Roadie

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Can't see volume slider on iphone for other devices

I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update. Is there a setting to put it back? When I click on the iPhone device, it appears; when I click on the iPAD device it disappears.

Newbie

I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update.  Is there a setting to put it back?     When I click on the i...

Steph_B

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Saving a song leads to app crash

As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a minute, stalling/skipping mid-song, then crashing. W...

Casual Listener

As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a m...

Steph_B

Roadie

1044 Views

3 replies

0 likes

saving music
  • 1044 Views
  • 3 replies
  • 0 likes