Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232592 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114169 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443009 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303937 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Currently using spotify in offline mode for a certain playlist of about 60 songs. I have the playlist on random and repeat all. However, after a day, the playlist stops playing, spotify closes and i'm on the home screen of the ipad when I check to se...
Currently using spotify in offline mode for a certain playlist of about 60 songs. I have the playlist on random and repeat all. However, after a day, the playlist stops playing, spotify closes and i'...
Newbie
4030 Views
2 replies
0 likes
Hi there, I understand there have been numerous issues regarding local files and syncing to mobile devices, but in my particular case, it just seems to be limited to one single file, and I'm at a loss for what to do about it. Phone and computer are o...
Hi there, I understand there have been numerous issues regarding local files and syncing to mobile devices, but in my particular case, it just seems to be limited to one single file, and I'm at a los...
388 Views
0 replies
0 likes
Hi, can anyone help? At the moment I stream Spotify to my hifi using my ipad2 to my Pioneer N-50 streamer. I'm thinking of getting premium but wonder if the music quality would improve as I've seen that Spotify through an iPad limits the sound qualit...
Hi, can anyone help? At the moment I stream Spotify to my hifi using my ipad2 to my Pioneer N-50 streamer. I'm thinking of getting premium but wonder if the music quality would improve as I've seen t...
Regular
572 Views
1 replies
0 likes
Hello, it's been a few spotify updates now and I sill can't get the artworks to show for songs downloaded for offline listening.I can't pinpoint the exact date when it stopped working but artworks were properly showing when I first subscribed to a pr...
Hello, it's been a few spotify updates now and I sill can't get the artworks to show for songs downloaded for offline listening. I can't pinpoint the exact date when it stopped working...
Regular
1934 Views
14 replies
0 likes
If my friend types my account name in the search bar, it doesnt show up my account. It also doesn't show my playlists if they search them. Why is this ??
If my friend types my account name in the search bar, it doesnt show up my account. It also doesn't show my playlists if they search them. Why is this ??
331 Views
0 replies
0 likes
Hi guys. I'm having trouble syncing local files from my computer to my iphone. I'm running the latest version of spotify on iOS 9.2, and I have Spotify premium. My firewall is not stopping anything because I allowed all spotify.exe programs to pass t...
Hi guys. I'm having trouble syncing local files from my computer to my iphone. I'm running the latest version of spotify on iOS 9.2, and I have Spotify premium. My firewall is not stopping anything b...
Casual Listener
475 Views
2 replies
0 likes
Hi,for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play again I have some of his, and sometimes it doesn't pl...
Hi, for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play ...
Spotify Star
318 Views
1 replies
0 likes
I purchased Spotify Premium can't login no app??
I purchased Spotify Premium can't login no app??
Casual Listener
662 Views
5 replies
0 likes
I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse, Radio, and Your Music. How do I get Moments and Ru...
I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse,...
Spotify Star
614 Views
2 replies
0 likes
I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account and should be able to acces from 3 devices? Help pl...
I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account ...
Casual Listener
494 Views
2 replies
0 likes
On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is occurring and what I can do to stop it from happen...
On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is...
242 Views
0 replies
0 likes
It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached image. I tried to logging out and in but nothing happe...
It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached ima...
Casual Listener
702 Views
4 replies
0 likes
I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?
I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?
Community Legend
20747 Views
2 replies
0 likes
Hello there! It's just me or are you having some kind of problem with Spotify layout? I've attached a picture that you can check it out. Someone know how can i fix it?
Hello there! It's just me or are you having some kind of problem with Spotify layout? I've attached a picture that you can check it out. Someone know how can i fix it?
Not applicable
637 Views
1 replies
0 likes
I have a Premium subscription but I want to know how can I improve the sound ... ¿? I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main problem is, when I try to use spotify from the same network...
I have a Premium subscription but I want to know how can I improve the sound ... ¿? I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main...
Casual Listener
1081 Views
5 replies
0 likes
I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and so does vessel which is on spotify. However, the ve...
I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and ...
Regular
883 Views
4 replies
0 likes
Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.
Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.
Casual Listener
7413 Views
2 replies
0 likes
Hi, in my app i cant see the running option.Wherenis this option?
Hi, in my app i cant see the running option. Wherenis this option?
Spotify Star
1124 Views
3 replies
0 likes
Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am currently in I decide to click on the ribbon at the b...
Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am cu...
297 Views
0 replies
0 likes
Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...
Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...
263 Views
0 replies
0 likes
