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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30790 Views

40 replies

9 likes

  • 30790 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95513 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
  • 1038 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293921 Views

60 replies

15 likes

  • 293921 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123843 Views

19 replies

38 likes

  • 123843 Views
  • 19 replies
  • 38 likes

Solved!! Music keeps cutting off

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can't handle al the music streams. Please fix, I'm thin...

Regular

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can'...

PurpleOrchid

Regular

9729 Views

15 replies

0 likes

  • 9729 Views
  • 15 replies
  • 0 likes

Premium account not activating

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of december, that would mean the account would have come b...

Newbie

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of dece...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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How can i delete a song from a playlist on my IOS Device?

Hey Guys,my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering about the usability about the Spotify App with an IOS Dev...

Music Fan

Hey Guys, my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering abou...

hannes-reloaded

Music Fan

1314 Views

4 replies

0 likes

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  • 4 replies
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Spotify problems when I connect Chromecast Audio

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked. In the Android system it is possible, and in the Iphone you can only use spotify...

Newbie

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked.   In the Android syste...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Spotify premium not working

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've only shot the free version

Newbie

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've o...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Billing

I've upgraded to premium 6 days ago and now it's asking me to do it again

Newbie

I've upgraded to premium 6 days ago and now it's asking me to do it again

Bittencourt

Spotify Star

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Spotify not recognizing my iPod shuffle after syncing yesterday

Yesterday I connected my new iPod Shuffle to Spotify which recognized the device. It went into the sync mode and supposedly synced some of my playlist into the device. I played a number from the device to make sure the music was loaded, however when ...

Newbie

Yesterday I connected my new iPod Shuffle to Spotify which recognized the device.  It went into the sync mode and supposedly synced some of my playlist into the device.  I  played a nu...

Steph_B

Roadie

1198 Views

1 replies

0 likes

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  • 1 replies
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How do I force songs to sync to my iPhone

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the app and started from scrathch and they downloaded....

Newbie

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the...

arthur404

Regular

1916 Views

1 replies

5 likes

  • 1916 Views
  • 1 replies
  • 5 likes

iPhone 6 plays some queued track twice

HI, Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. Any ideas? Is there a fix?

Regular

HI,   Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. ...

Steph_B

Roadie

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Error 412 on iPhone 6s

Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, reset my phone, everything. So I don't know what the pr...

Newbie

Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, rese...

1079 Views

0 replies

2 likes

  • 1079 Views
  • 0 replies
  • 2 likes

iPhone 4 Spotify missing songs, playlists and sync issues

This has been going on for about a week now. At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosing I tried. So, I logged out and logged back in. Nothing changed. So next I tried unins...

Newbie

   This has been going on for about a week now.      At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosin...

Steph_B

Roadie

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Playlist - Available Offline - Won't Download

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space. Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" (so it's green) and I'm still seeing the "Available Offline ...

Casual Listener

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space.   Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" ...

Lachsak

Music Fan

1001 Views

3 replies

0 likes

available offline
iPhone 6s
  • 1001 Views
  • 3 replies
  • 0 likes

iPhone App opens but sticks at logo

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else. I then have to close the app (double click home button and swipe to close) and restart...

Casual Listener

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else.  I then have to close the app...

Steph_B

Roadie

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Music stops after feedback on Nike+ app

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage. I can not get it to restart unless I change to another music source then back to Spotify.

Newbie

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage.  I can not get it to restart unless I cha...

joao_1506

Newbie

777 Views

1 replies

2 likes

iPhone 5S
nike+
  • 777 Views
  • 1 replies
  • 2 likes

Defect: Display of Last Played Artists, Playlists (1. view of "your Music)

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show.iOS: latest version (9.2)Spotify: current version (2.12.13)Language: GermanDevice: iPhone6sI've already tried the recommended ...

Casual Listener

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show. iOS: latest version (9.2) Spotify: current version (2.12.13) Language: ...

380 Views

0 replies

0 likes

defect
  • 380 Views
  • 0 replies
  • 0 likes

Solved!! Running tab problem disappears

Hello Spotify community this is my first message be kind with methank you and sorry for my bad English here is my problemthe tab Running disappears from the application without any valid reason I have already made several times the reinstallation but...

Newbie

Hello Spotify community this is my first message be kind with me thank you and sorry for my bad English here is my problem the tab Running disappears from the application without any valid reason I...

Nico

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cant downloads new songs

HiIm trying to download two playlist, but it says "waiting to be downloaded" but never happens, even that I'm just next to my modem, and yes, I'm a premium user and also, yes, I have space in my cell phone Thank you for your support and ideas to solv...

Newbie

Hi Im trying to download two playlist, but it says "waiting to be downloaded" but never happens, even that I'm just next to my modem, and yes, I'm a premium user and also, yes, I have space in my ce...

James

Spotify

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Behind the Lyrics Nuisance

Is there any way to disable the little album art shake when changing tracks for the Behind the Lyrics plugin? Wish they gave us full information in the change log about that these updates and tweaks would do before we download them and are locked in ...

Regular

Is there any way to disable the little album art shake when changing tracks for the Behind the Lyrics plugin? Wish they gave us full information in the change log about that these updates and tweaks ...

MattSuda

Spotify Star

3191 Views

1 replies

6 likes

  • 3191 Views
  • 1 replies
  • 6 likes

Solved!! Slow/Frozen (ios7 iPhone 5s)

Hey y'all!im sure someone's already posted about it, but I can't seem to find it. My Spotify app seems to be having some issues loading lately- it stays on the logo screen for way longer than it used to, and sometimes it freezes there. Nothing a litt...

Community Legend

Hey y'all! im sure someone's already posted about it, but I can't seem to find it. My Spotify app seems to be having some issues loading lately- it stays on the logo screen for way longer than it us...

meganh007

Community Legend

1427 Views

2 replies

0 likes

  • 1427 Views
  • 2 replies
  • 0 likes

Playlists gone, and won't stream properly

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to something (a record or w/e) it plays one song (the one I ...

Newbie

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to someth...

Bittencourt

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes