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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43359 Views

43 replies

10 likes

  • 43359 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109016 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

  • 301877 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127797 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Offline playback for 6Splus

Spotify says I've reached my max for offline playback however I have removed all my devices...

Newbie

Spotify says I've reached my max for offline playback however I have removed all my devices...

624 Views

0 replies

0 likes

Offline download
  • 624 Views
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Traveling to Ireland- Can I Use Spotify Premium on my Phone?

I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the student plan, and I just want to make sure that it will conti...

Newbie

  I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the st...

thaqza

Roadie

563 Views

1 replies

0 likes

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  • 1 replies
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Reset offline devices still can't download my playlists

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

Newbie

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

586 Views

0 replies

0 likes

Offline Devices
Spotify
  • 586 Views
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Spotify Stopped

Hi there I have a big Problem, everytime if I use Spotify it is stopping automatically after some Songs because it say : Spotify stopped , because ur account is used somewhere else, I'm Premium user,nobody have my account infomationNo I Dont use it a...

Casual Listener

Hi there I have a big  Problem,   everytime if I use Spotify it is stopping automatically after some Songs because it say :  Spotify stopped , because ur account is used somewhe...

damienhutchindo

Casual Listener

733 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Music keeps cutting off

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can't handle al the music streams. Please fix, I'm thin...

Regular

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can'...

PurpleOrchid

Regular

9896 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Premium account not activating

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of december, that would mean the account would have come b...

Newbie

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of dece...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

How can i delete a song from a playlist on my IOS Device?

Hey Guys,my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering about the usability about the Spotify App with an IOS Dev...

Music Fan

Hey Guys, my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering abou...

hannes-reloaded

Music Fan

1350 Views

4 replies

0 likes

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  • 4 replies
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Spotify problems when I connect Chromecast Audio

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked. In the Android system it is possible, and in the Iphone you can only use spotify...

Newbie

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked.   In the Android syste...

433 Views

0 replies

0 likes

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Spotify premium not working

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've only shot the free version

Newbie

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've o...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Billing

I've upgraded to premium 6 days ago and now it's asking me to do it again

Newbie

I've upgraded to premium 6 days ago and now it's asking me to do it again

Bittencourt

Spotify Star

348 Views

1 replies

0 likes

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  • 1 replies
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Spotify not recognizing my iPod shuffle after syncing yesterday

Yesterday I connected my new iPod Shuffle to Spotify which recognized the device. It went into the sync mode and supposedly synced some of my playlist into the device. I played a number from the device to make sure the music was loaded, however when ...

Newbie

Yesterday I connected my new iPod Shuffle to Spotify which recognized the device.  It went into the sync mode and supposedly synced some of my playlist into the device.  I  played a nu...

Steph_B

Roadie

1224 Views

1 replies

0 likes

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  • 1 replies
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How do I force songs to sync to my iPhone

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the app and started from scrathch and they downloaded....

Newbie

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the...

arthur404

Regular

1944 Views

1 replies

5 likes

  • 1944 Views
  • 1 replies
  • 5 likes

iPhone 6 plays some queued track twice

HI, Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. Any ideas? Is there a fix?

Regular

HI,   Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. ...

Steph_B

Roadie

335 Views

1 replies

0 likes

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Error 412 on iPhone 6s

Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, reset my phone, everything. So I don't know what the pr...

Newbie

Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, rese...

1101 Views

0 replies

2 likes

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iPhone 4 Spotify missing songs, playlists and sync issues

This has been going on for about a week now. At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosing I tried. So, I logged out and logged back in. Nothing changed. So next I tried unins...

Newbie

   This has been going on for about a week now.      At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosin...

Steph_B

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Playlist - Available Offline - Won't Download

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space. Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" (so it's green) and I'm still seeing the "Available Offline ...

Casual Listener

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space.   Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" ...

Lachsak

Music Fan

1088 Views

3 replies

0 likes

available offline
iPhone 6s
  • 1088 Views
  • 3 replies
  • 0 likes

iPhone App opens but sticks at logo

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else. I then have to close the app (double click home button and swipe to close) and restart...

Casual Listener

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else.  I then have to close the app...

Steph_B

Roadie

575 Views

1 replies

0 likes

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  • 1 replies
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Music stops after feedback on Nike+ app

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage. I can not get it to restart unless I change to another music source then back to Spotify.

Newbie

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage.  I can not get it to restart unless I cha...

joao_1506

Newbie

791 Views

1 replies

2 likes

iPhone 5S
nike+
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  • 1 replies
  • 2 likes

Defect: Display of Last Played Artists, Playlists (1. view of "your Music)

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show.iOS: latest version (9.2)Spotify: current version (2.12.13)Language: GermanDevice: iPhone6sI've already tried the recommended ...

Casual Listener

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show. iOS: latest version (9.2) Spotify: current version (2.12.13) Language: ...

397 Views

0 replies

0 likes

defect
  • 397 Views
  • 0 replies
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Solved!! Running tab problem disappears

Hello Spotify community this is my first message be kind with methank you and sorry for my bad English here is my problemthe tab Running disappears from the application without any valid reason I have already made several times the reinstallation but...

Newbie

Hello Spotify community this is my first message be kind with me thank you and sorry for my bad English here is my problem the tab Running disappears from the application without any valid reason I...

Nico

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes