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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52535 Views
  • 16 replies
  • 36 likes
  • 52535 Views
  • 16 replies
  • 36 likes

subscription failed

I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know what seems to be the problem. Is my acct. no. before...

  • Casual Listener
  • I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know w...
  • 436 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 436 Views
  • 0 replies
  • 0 likes

My spotify isn't working

I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.

  • Newbie
  • I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Solved!! App crashes during start on ipad ios 8 after update

Hello after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound? ThanksAndy

  • Casual Listener
  • Hello   after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound?     ...
  • quixurf
  • Casual Listener
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Continually Crashing on iPhone

Hey Spotify. I've been having major problems recently with the iPhone app. Whether it's 5 seconds, or 2 minutes, or 10 minutes (never lasts longer than that), my Spotify app keeps crashing. It's become very annoying because it's been happening for 3 ...

  • Visitor
  • Hey Spotify. I've been having major problems recently with the iPhone app. Whether it's 5 seconds, or 2 minutes, or 10 minutes (never lasts longer than that), my Spotify app keeps crashing. It's beco...
  • lojaned
  • Regular
  • 2119 Views
  • 31 replies
  • 0 likes
  • Mac
  • 2119 Views
  • 31 replies
  • 0 likes

Where is Spotify Now?

So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow. Don't announce a feature unless it is available f...

  • Regular
  • So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow...
  • mikoskamuka
  • Music Fan
  • 769 Views
  • 4 replies
  • 0 likes
  • 769 Views
  • 4 replies
  • 0 likes

How to change to Student Subscription

I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?

  • Newbie
  • I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?
  • jean3601
  • Community Legend
  • 660 Views
  • 3 replies
  • 0 likes
  • 660 Views
  • 3 replies
  • 0 likes

Solved!! Cannot see songs in playlist on iPad

Hi All So,, I bought Adeles album 25 (I'm sure it will be on Spotify in the New Year though). I loaded the songs into a Spotify Playlist on my laptop (windows). When I access Spotify from my iPad it can see the playlist and says it contains 11 songs,...

  • Casual Listener
  • Hi All   So,, I bought Adeles album 25  (I'm sure it will be on Spotify in the New Year though).  I loaded the songs into a Spotify Playlist on my laptop (windows).   Whe...
  • ew2712
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Spotify wrong language

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting the app, log out from app store, reboot phone and then log ...

  • Casual Listener
  • Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting...
  • 01cc12me
  • Newbie
  • 7082 Views
  • 12 replies
  • 2 likes
  • 7082 Views
  • 12 replies
  • 2 likes

How can i delete songs from playlist

It's not possible i tried everything swipe left save swipe right queue there is no delete anywhere???

  • Newbie
  • It's not possible i tried everything swipe left save swipe right queue there is no delete anywhere???
  • user-removed
  • Not applicable
  • 679 Views
  • 1 replies
  • 0 likes
  • 679 Views
  • 1 replies
  • 0 likes

Syncing to iPod touch

As I have an iPod touch I have to download all of my music on Spotify, I have a lot of albums and a couple of playlists downloaded on the app but recently when I try to sync music it just says its waiting to download but never does!

  • Newbie
  • As I have an iPod touch I have to download all of my music on Spotify, I have a lot of albums and a couple of playlists downloaded on the app but recently when I try to sync music it just says its wa...
  • 381 Views
  • 0 replies
  • 0 likes
  • syncing with ipod
    waiting to download
  • 381 Views
  • 0 replies
  • 0 likes

Can't make playlists available offline

Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one point it just said stop, and i can't make anymore pla...

  • Newbie
  • Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one po...
  • user-removed
  • Not applicable
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Shows Missing from Spotify iOS

Hi All, Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere. On my partners iPhone she seems to be missing the "Shows" option in the menu, I have re-installed Spotify and can n...

  • Casual Listener
  • Hi All,    Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere.    On my partners iPhone she seems to...
  • cd-15
  • Newbie
  • 1386 Views
  • 3 replies
  • 1 likes
  • 1386 Views
  • 3 replies
  • 1 likes

No puedo acceder a mi familia

HolaMe intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

  • Casual Listener
  • Hola Me intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?
  • 373 Views
  • 0 replies
  • 0 likes
  • Spotify family
  • 373 Views
  • 0 replies
  • 0 likes

Cant save all my music atone offline?!

Hey i was wondering, am i allowed to save all my music offline at once?I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a playlist that i made or if its from a album that i s...

  • Music Fan
  • Hey i was wondering, am i allowed to save all my music offline at once? I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a...
  • user-removed
  • Not applicable
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

I can't watch shows on my phone

For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?

  • Newbie
  • For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?
  • user-removed
  • Not applicable
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

No sound with earphones and bluetooth

I have reinstalled the app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a annoying buzz- sound...and there is sound when i play musi...

  • Newbie
  • I have reinstalled the  app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a a...
  • mrmonkeymonkey
  • Newbie
  • 464 Views
  • 1 replies
  • 1 likes
  • 464 Views
  • 1 replies
  • 1 likes

Account doesn't work on iOS

i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is happening on my new iPhone

  • Newbie
  • i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is h...
  • user-removed
  • Not applicable
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Can't make songs available offline

I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded the update and the problem persists. I have very li...

  • Newbie
  • I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded ...
  • user-removed
  • Not applicable
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

New song

Why there isn't new music?or some song that I need?

  • Casual Listener
  • Why there isn't new music?or some song that I need?
  • user-removed
  • Not applicable
  • 303 Views
  • 3 replies
  • 0 likes
  • 303 Views
  • 3 replies
  • 0 likes