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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

  • 37230 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102783 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299202 Views

61 replies

16 likes

  • 299202 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How do I force songs to sync to my iPhone

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the app and started from scrathch and they downloaded....

Newbie

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the...

arthur404

Regular

1936 Views

1 replies

5 likes

  • 1936 Views
  • 1 replies
  • 5 likes

iPhone 6 plays some queued track twice

HI, Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. Any ideas? Is there a fix?

Regular

HI,   Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. ...

Steph_B

Roadie

325 Views

1 replies

0 likes

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  • 1 replies
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Error 412 on iPhone 6s

Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, reset my phone, everything. So I don't know what the pr...

Newbie

Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, rese...

1091 Views

0 replies

2 likes

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iPhone 4 Spotify missing songs, playlists and sync issues

This has been going on for about a week now. At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosing I tried. So, I logged out and logged back in. Nothing changed. So next I tried unins...

Newbie

   This has been going on for about a week now.      At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosin...

Steph_B

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Playlist - Available Offline - Won't Download

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space. Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" (so it's green) and I'm still seeing the "Available Offline ...

Casual Listener

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space.   Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" ...

Lachsak

Music Fan

1046 Views

3 replies

0 likes

available offline
iPhone 6s
  • 1046 Views
  • 3 replies
  • 0 likes

iPhone App opens but sticks at logo

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else. I then have to close the app (double click home button and swipe to close) and restart...

Casual Listener

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else.  I then have to close the app...

Steph_B

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Music stops after feedback on Nike+ app

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage. I can not get it to restart unless I change to another music source then back to Spotify.

Newbie

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage.  I can not get it to restart unless I cha...

joao_1506

Newbie

784 Views

1 replies

2 likes

iPhone 5S
nike+
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  • 2 likes

Defect: Display of Last Played Artists, Playlists (1. view of "your Music)

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show.iOS: latest version (9.2)Spotify: current version (2.12.13)Language: GermanDevice: iPhone6sI've already tried the recommended ...

Casual Listener

Defect: Display of Last Played Artists, Playlists (1. view of "your Music") is not working, means there are no entries show. iOS: latest version (9.2) Spotify: current version (2.12.13) Language: ...

393 Views

0 replies

0 likes

defect
  • 393 Views
  • 0 replies
  • 0 likes

Solved!! Running tab problem disappears

Hello Spotify community this is my first message be kind with methank you and sorry for my bad English here is my problemthe tab Running disappears from the application without any valid reason I have already made several times the reinstallation but...

Newbie

Hello Spotify community this is my first message be kind with me thank you and sorry for my bad English here is my problem the tab Running disappears from the application without any valid reason I...

Nico

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Cant downloads new songs

HiIm trying to download two playlist, but it says "waiting to be downloaded" but never happens, even that I'm just next to my modem, and yes, I'm a premium user and also, yes, I have space in my cell phone Thank you for your support and ideas to solv...

Newbie

Hi Im trying to download two playlist, but it says "waiting to be downloaded" but never happens, even that I'm just next to my modem, and yes, I'm a premium user and also, yes, I have space in my ce...

James

Spotify

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
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Behind the Lyrics Nuisance

Is there any way to disable the little album art shake when changing tracks for the Behind the Lyrics plugin? Wish they gave us full information in the change log about that these updates and tweaks would do before we download them and are locked in ...

Regular

Is there any way to disable the little album art shake when changing tracks for the Behind the Lyrics plugin? Wish they gave us full information in the change log about that these updates and tweaks ...

MattSuda

Spotify Star

3204 Views

1 replies

6 likes

  • 3204 Views
  • 1 replies
  • 6 likes

Solved!! Slow/Frozen (ios7 iPhone 5s)

Hey y'all!im sure someone's already posted about it, but I can't seem to find it. My Spotify app seems to be having some issues loading lately- it stays on the logo screen for way longer than it used to, and sometimes it freezes there. Nothing a litt...

Community Legend

Hey y'all! im sure someone's already posted about it, but I can't seem to find it. My Spotify app seems to be having some issues loading lately- it stays on the logo screen for way longer than it us...

meganh007

Community Legend

1436 Views

2 replies

0 likes

  • 1436 Views
  • 2 replies
  • 0 likes

Playlists gone, and won't stream properly

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to something (a record or w/e) it plays one song (the one I ...

Newbie

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to someth...

Bittencourt

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Solved!! Can't login on my new ipad

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any options. Thanks. Nick

Casual Listener

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any opti...

Bittencourt

Spotify Star

881 Views

3 replies

0 likes

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  • 3 replies
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Solved!! "Song not downloaded" on iPhone 5s

I've read through a bunch of google hits on this issue, and nothing has worked thus far. I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for me). I can listen to it in spotify from my PC, but when I t...

Casual Listener

I've read through a bunch of google hits on this issue, and nothing has worked thus far.   I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for...

zmlat

Casual Listener

1115 Views

2 replies

0 likes

  • 1115 Views
  • 2 replies
  • 0 likes

Some problems i met in latest iOS version

Hello community.I've got some problems when I use latest version on my iPhone5.My music will pulse automatically while playing.How can I fixed it?Anyone meet the problem too?

Casual Listener

Hello community. I've got some problems when I use latest version on my iPhone5. My music will pulse automatically while playing. How can I fixed it? Anyone meet the problem too?

LouisWeng

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Songs won't sync on my offline playlists

Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed. I was attracted to premium because of the offline mode. I have a limited data plan on my iphone 4 so I can't afford to use spotify online unless I'm in ...

Visitor

Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed.  I was attracted to premium because of the offline mode.  I have a limited data plan on my ...

oddie9

Casual Listener

37518 Views

28 replies

14 likes

  • 37518 Views
  • 28 replies
  • 14 likes

Solved!! Not all songs will download for offline mode

I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't an issue because there's 11GB free on my iPhone. There's ...

Newbie

 I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't ...

gaxi87

Casual Listener

957 Views

3 replies

0 likes

  • 957 Views
  • 3 replies
  • 0 likes

No running, shows or podcasts

Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is confusing as the are available on my wife ms phone runni...

Newbie

Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6 The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is c...

Nico

Community Legend

2023 Views

1 replies

0 likes

  • 2023 Views
  • 1 replies
  • 0 likes

Skipping and choosing songs

My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I can't go any further. Can someone tell me how to fi...

Casual Listener

My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I ...

Meganlodon

Casual Listener

534 Views

1 replies

1 likes

Skipping shuffle
  • 534 Views
  • 1 replies
  • 1 likes