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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30805 Views

40 replies

9 likes

  • 30805 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95527 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293931 Views

60 replies

15 likes

  • 293931 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123850 Views

19 replies

38 likes

  • 123850 Views
  • 19 replies
  • 38 likes

Playlists gone, and won't stream properly

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to something (a record or w/e) it plays one song (the one I ...

Newbie

So, first things first, all my playlists have disappeared. But only on my phone (iPhone 6, iOS 8.4). I can still reach them from my computer. The next problem is that when I wan't to listen to someth...

Bittencourt

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Can't login on my new ipad

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any options. Thanks. Nick

Casual Listener

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any opti...

Bittencourt

Spotify Star

871 Views

3 replies

0 likes

  • 871 Views
  • 3 replies
  • 0 likes

Solved!! "Song not downloaded" on iPhone 5s

I've read through a bunch of google hits on this issue, and nothing has worked thus far. I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for me). I can listen to it in spotify from my PC, but when I t...

Casual Listener

I've read through a bunch of google hits on this issue, and nothing has worked thus far.   I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for...

zmlat

Casual Listener

1104 Views

2 replies

0 likes

  • 1104 Views
  • 2 replies
  • 0 likes

Some problems i met in latest iOS version

Hello community.I've got some problems when I use latest version on my iPhone5.My music will pulse automatically while playing.How can I fixed it?Anyone meet the problem too?

Casual Listener

Hello community. I've got some problems when I use latest version on my iPhone5. My music will pulse automatically while playing. How can I fixed it? Anyone meet the problem too?

LouisWeng

Casual Listener

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Songs won't sync on my offline playlists

Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed. I was attracted to premium because of the offline mode. I have a limited data plan on my iphone 4 so I can't afford to use spotify online unless I'm in ...

Visitor

Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed.  I was attracted to premium because of the offline mode.  I have a limited data plan on my ...

oddie9

Casual Listener

37360 Views

28 replies

14 likes

  • 37360 Views
  • 28 replies
  • 14 likes

Solved!! Not all songs will download for offline mode

I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't an issue because there's 11GB free on my iPhone. There's ...

Newbie

 I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't ...

gaxi87

Casual Listener

924 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

No running, shows or podcasts

Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is confusing as the are available on my wife ms phone runni...

Newbie

Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6 The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is c...

Nico

Community Legend

2006 Views

1 replies

0 likes

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  • 1 replies
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Skipping and choosing songs

My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I can't go any further. Can someone tell me how to fi...

Casual Listener

My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I ...

Meganlodon

Casual Listener

520 Views

1 replies

1 likes

Skipping shuffle
  • 520 Views
  • 1 replies
  • 1 likes

Collection dissapeared

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help from the company. In need of my music asap and will be...

Newbie

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help fro...

kbrooksc

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Help! Apple/Spotify subscription

Apple says I have the premium...Spotify isn't working though....

Newbie

Apple says I have the premium...Spotify isn't working though....

kbrooksc

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Can login on my browser(mobile and pc) but cant login to the app

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the correct password

Newbie

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the ...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Spotify crashed at Search on Iphone 6s

=== START OF TEMPLATE ===If you use local music files on your Apple device it will crash if you try to search at the search-function.Without the local music files the search-function works fine. Iphone 6s / iOS 9.2 Sync some local music files with yo...

Casual Listener

=== START OF TEMPLATE === If you use local music files on your Apple device it will crash if you try to search at the search-function. Without the local music files the search-function works fine...

Dudelsack

Casual Listener

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

I cannot login Spotify with iOs or Android devices, but only with my notebook

Hello! Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, but the same problem appears. What might be happenning? I have th...

Casual Listener

Hello!   Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, ...

Swanny

Community Legend

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

I can't see my friends playlist

I not able to see my friends playlist or follow them unless they start to follow me I have already reinstalled the app onmy iphone and running latest IOs

Casual Listener

I not able to see my friends playlist or follow them unless they start to follow me   I have already reinstalled the app onmy iphone and running latest IOs

meganh007

Community Legend

2945 Views

1 replies

0 likes

  • 2945 Views
  • 1 replies
  • 0 likes

Can't play certain songs on my iPhone

I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member).

Newbie

I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member). 

meganh007

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

On iPhone not reproducing local archives playlist

Hello fellow community, I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do not experience any issues playing them on my Mac, where the ...

Regular

Hello fellow community,   I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do ...

Morbi

Casual Listener

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

While running, Spotify switches tracks

Hello fellow community, the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will change to another song in that playlist when i am running. This...

Regular

Hello fellow community,   the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will cha...

Lenny_Lue

Regular

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Spotify And Chromecast problems

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu...

Casual Listener

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try ...

Musicspotter

Newbie

864 Views

2 replies

1 likes

  • 864 Views
  • 2 replies
  • 1 likes

Can't login to premium version

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. Weeks ago I created a Premium account. For the past hour I...

Casual Listener

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account.  &...

Lunux

Casual Listener

679 Views

5 replies

0 likes

  • 679 Views
  • 5 replies
  • 0 likes

Does playlist time calculated by Spotify account crossfade? Does crossfade work on mobile playback?

Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade time is discounted or just the original track time total?...

Regular

Hi folks,  I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade...

Kally90

Newbie

2468 Views

3 replies

0 likes

  • 2468 Views
  • 3 replies
  • 0 likes