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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237562 Views

27 replies

5 likes

  • 237562 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118757 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305493 Views

62 replies

16 likes

  • 305493 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130824 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

someone else in the devices??

Hi,for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play again I have some of his, and sometimes it doesn't pl...

Newbie

Hi, for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play ...

Bittencourt

Spotify Star

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Running and Moments sections not showing

I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse, Radio, and Your Music. How do I get Moments and Ru...

Newbie

I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse,...

Bittencourt

Spotify Star

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
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New phone can't access my account

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account and should be able to acces from 3 devices? Help pl...

Casual Listener

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account ...

Andyb11

Casual Listener

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
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Faulty playing on iPad

On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is occurring and what I can do to stop it from happen...

Casual Listener

On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is...

244 Views

0 replies

0 likes

  • 244 Views
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Can't see recently played Artist, Albums and playlist on my Spotify using Iphone 6

It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached image. I tried to logging out and in but nothing happe...

Casual Listener

It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached ima...

cchill001

Casual Listener

706 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Paying with ITunes Gift cards

I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?

Newbie

I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?

kbrooksc

Community Legend

20754 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify layout

Hello there! It's just me or are you having some kind of problem with Spotify layout? I've attached a picture that you can check it out. Someone know how can i fix it?

Visitor

Hello there!   It's just me or are you having some kind of problem with Spotify layout?   I've attached a picture that you can check it out.   Someone know how can i fix it?

user-removed

Not applicable

643 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! I have a Premium subscription but I want to know how can I improve the sound ... ¿?

I have a Premium subscription but I want to know how can I improve the sound ... ¿? I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main problem is, when I try to use spotify from the same network...

Casual Listener

I have a Premium subscription but I want to know how can I improve the sound ... ¿?   I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main...

tanus97

Casual Listener

1086 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Local files

I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and so does vessel which is on spotify. However, the ve...

Regular

I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and ...

jballona

Regular

887 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Where does the download go on iPhone

Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.

Casual Listener

Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.

pano58us

Casual Listener

7419 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Running IOS

Hi, in my app i cant see the running option.Wherenis this option?

Casual Listener

Hi, in my app i cant see the running option. Wherenis this option?

Bittencourt

Spotify Star

1142 Views

3 replies

0 likes

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  • 3 replies
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Issue when dee teeing already open app in the background

Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am currently in I decide to click on the ribbon at the b...

Newbie

Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am cu...

299 Views

0 replies

0 likes

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Shuffle epecially in long playlists not working properly

Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...

Visitor

Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Solved!! Latest update has frozen my spotify app

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstall it. I have never had any problems with it before ...

Casual Listener

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstal...

pv99

Casual Listener

1343 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Missing Notifications when followers update their playlists

Hello, I have looked at all and every possible notification setting on my iPhone, iPad and Mac. When followers update a playlist by adding songs, I get the number of updates on my Mac, but get no notifications that it happened. The only notification ...

Casual Listener

Hello,   I have looked at all and every possible notification setting on my iPhone, iPad and Mac.   When followers update a playlist by adding songs, I get the number of updates on ...

rokeras

Newbie

1333 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

No access to spotify party/DJ

Hi all, I've seen the new party mode, but for some unknown reason am unable to access it. First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985 When I go to browse, party i do not have the party lists with the auto DJ, only the ...

Newbie

Hi all,   I've seen the new party mode, but for some unknown reason am unable to access it.   First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985   When I...

369 Views

0 replies

0 likes

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Spotify Connect button is lost

I cant find the Connect Button on my iPhone. Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Symbol nur das wurde leider entfernt.

Newbie

I cant find the Connect Button on my iPhone.   Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Sym...

driveflanger

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Browse on ipad not working

Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now. We have premium membership. It still works on our iPhones but not the ipad. We have version 0.9.2.7many thanks CBSpoiler (Highlight to read)

Visitor

Hi all. We used to be able to use the browse feature on the ipad but it doesn't work now.    We have premium membership. It still works on our iPhones but not the ipad. We have version 0....

Steph_B

Roadie

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
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Can't see volume slider on iphone for other devices

I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update. Is there a setting to put it back? When I click on the iPhone device, it appears; when I click on the iPAD device it disappears.

Newbie

I am controling my iPAD remotely from my iPhone app and the volume slider is gone since I did the latest update.  Is there a setting to put it back?     When I click on the i...

Steph_B

Roadie

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes