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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237556 Views

27 replies

5 likes

  • 237556 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118750 Views

116 replies

13 likes

Other
  • 118750 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305492 Views

62 replies

16 likes

  • 305492 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130823 Views

19 replies

38 likes

  • 130823 Views
  • 19 replies
  • 38 likes

Saving a song leads to app crash

As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a minute, stalling/skipping mid-song, then crashing. W...

Casual Listener

As of about two-three weeks ago, at least once per listening session, when I try to save a song, it leads to the app crashing. The crash isn't instantaneous however, usually waiting 30 seconds to a m...

Steph_B

Roadie

1054 Views

3 replies

0 likes

saving music
  • 1054 Views
  • 3 replies
  • 0 likes

Downloading Stopped

HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what I'm missing here? This is sole reason why I signed...

Newbie

HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Local files not being synced to my iPhone

I have MP3 files that I downloaded onto my computer and put into a file on my desktop so that I can listen to them in the Local Files tab or when I put them into a playlist on my computer, no problem. I want these MP3 songs, that are physically on my...

Casual Listener

I have MP3 files that I downloaded onto my computer and put into a file on my desktop so that I can listen to them in the Local Files tab or when I put them into a playlist o...

fauxamoeba

Casual Listener

660 Views

2 replies

1 likes

  • 660 Views
  • 2 replies
  • 1 likes

Can't save any music with Premium account

Hi,I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to the charging cable, the saving bar appeared so i cou...

Casual Listener

Hi, I have a Premium account and suddenly i can't save any more music even if the WiFi is on and the phone is charging. A few days ago i had no problem saving some music, when i plugged the phone to...

Reuben_Jones

Casual Listener

7284 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Nothing on my iPhone 5s is playing

I pay for premium spotify and in the last week and a half, nearly everything has stopped working!- Songs are not playing. I will click on them and they just simply will not play, whether they were offline or online (at this point i deleted and re-dow...

Casual Listener

I pay for premium spotify and in the last week and a half, nearly everything has stopped working! - Songs are not playing. I will click on them and they just simply will not play, whether they were ...

1238780325

Newbie

1248 Views

6 replies

0 likes

  • 1248 Views
  • 6 replies
  • 0 likes

Cant Use Spotify at All

I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a different song, it does the same thing. If I hit shuffle...

Casual Listener

I used to have premium, now I don't. Spotify doesn't work on my iPad or Windows laptop. If I try to select a song to listen to, it skips through all of them and then lands on one. If I select a diffe...

evanjmerc

Casual Listener

392 Views

2 replies

0 likes

  • 392 Views
  • 2 replies
  • 0 likes

Spotify doesn't download anymore

Hi everyone, I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the download but then cancels it soon after. I'm using an iPhone 6 an...

Newbie

Hi everyone,   I've been using Spotify for quite a while now and never had any problems with it. Since a few days however, Spotify doesn't want to download anymore. It keeps starting the downl...

Steph_B

Roadie

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Maximum Devices Reached - Error

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon. I am currently premium and when I go to select "my songs" - available ...

Regular

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon.   I am curre...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

How to delete Connect Devices from List?

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled.I have 3 Connect devices. Kitchen, Bureau and Sleeping Room.But in the list are: Kitchen (2 Times), Bureau (2 ...

Casual Listener

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled. I have 3 Connect devices. Kitchen, Bureau and Sleeping Ro...

Steph_B

Roadie

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Offline playlist

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there so why can't I download my playlist offline?Spoiler ...

Newbie

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there s...

woodyrox31

Newbie

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

Offline playback for 6Splus

Spotify says I've reached my max for offline playback however I have removed all my devices...

Newbie

Spotify says I've reached my max for offline playback however I have removed all my devices...

636 Views

0 replies

0 likes

Offline download
  • 636 Views
  • 0 replies
  • 0 likes

Traveling to Ireland- Can I Use Spotify Premium on my Phone?

I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the student plan, and I just want to make sure that it will conti...

Newbie

  I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the st...

thaqza

Roadie

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Reset offline devices still can't download my playlists

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

Newbie

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

595 Views

0 replies

0 likes

Offline Devices
Spotify
  • 595 Views
  • 0 replies
  • 0 likes

Spotify Stopped

Hi there I have a big Problem, everytime if I use Spotify it is stopping automatically after some Songs because it say : Spotify stopped , because ur account is used somewhere else, I'm Premium user,nobody have my account infomationNo I Dont use it a...

Casual Listener

Hi there I have a big  Problem,   everytime if I use Spotify it is stopping automatically after some Songs because it say :  Spotify stopped , because ur account is used somewhe...

damienhutchindo

Casual Listener

757 Views

3 replies

0 likes

  • 757 Views
  • 3 replies
  • 0 likes

Solved!! Music keeps cutting off

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can't handle al the music streams. Please fix, I'm thin...

Regular

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can'...

PurpleOrchid

Regular

9934 Views

15 replies

0 likes

  • 9934 Views
  • 15 replies
  • 0 likes

Premium account not activating

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of december, that would mean the account would have come b...

Newbie

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of dece...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

How can i delete a song from a playlist on my IOS Device?

Hey Guys,my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering about the usability about the Spotify App with an IOS Dev...

Music Fan

Hey Guys, my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering abou...

hannes-reloaded

Music Fan

1368 Views

4 replies

0 likes

  • 1368 Views
  • 4 replies
  • 0 likes

Spotify problems when I connect Chromecast Audio

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked. In the Android system it is possible, and in the Iphone you can only use spotify...

Newbie

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked.   In the Android syste...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Spotify premium not working

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've only shot the free version

Newbie

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've o...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Billing

I've upgraded to premium 6 days ago and now it's asking me to do it again

Newbie

I've upgraded to premium 6 days ago and now it's asking me to do it again

Bittencourt

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes