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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45658 Views
  • 15 replies
  • 36 likes
  • 45658 Views
  • 15 replies
  • 36 likes

Switches on by itself and volume spike to full??

OK. I am going to try and explain in detail. This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on youtube via my PS or Xbox all through my AVR's. Then suddenl...

  • Casual Listener
  • OK. I am going to try and explain in detail.   This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on ...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Log in on other devices using Facebook

I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?

  • Newbie
  • I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

REQUEST: Older Version of Spotify

Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if you have please let me borrow it. Please. Thank you i...

  • Newbie
  • Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if yo...
  • 602 Views
  • 0 replies
  • 0 likes
  • IPA REQUEST
    IPHONE 4
    OLDER VERSIONS
    Spotify
  • 602 Views
  • 0 replies
  • 0 likes

Spotify en radio de auto

Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro no habían canciones, ya que las tenía todas descarga...

  • Casual Listener
  • Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro n...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

How do I disable the 30 minute ad free listening feature?

I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free, thanks to the following sponsor" it played the 15...

  • Visitor
  • I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free...
  • user-removed
  • Not applicable
  • 2936 Views
  • 4 replies
  • 0 likes
  • 2936 Views
  • 4 replies
  • 0 likes

Sleep mode

Hey a new feature that should be put in the mobile app is a sleep mode.Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, just to wake up in the middle of the night to listen to...

  • Casual Listener
  • Hey a new feature that should be put in the mobile app is a sleep mode. Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, ju...
  • magicbunnyr
  • Casual Listener
  • 4262 Views
  • 6 replies
  • 0 likes
  • Sleep mode
  • 4262 Views
  • 6 replies
  • 0 likes

iTunes music won't sync to iPhone :(

Hey guys, So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it. I was really hoping I could just sync it as a local file then put it in my playlist, but it's not working. I've reset everything then s...

  • Visitor
  • Hey guys,   So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it.  I was really hoping I could just sync it as a local file then put it ...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Using my account

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that didn't help. Can someone tell me what to do? Thanks...

  • Newbie
  • When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that ...
  • Jordi
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Songs not syncing to offline mode

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

  • Newbie
  • I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs
  • Nico
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Spotify doesn't sync music - no matter what (ios)

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS.This is really *swearword* annoying, since i don't have...

  • Casual Listener
  • It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS. Th...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Solved!! iPhone 6 and iPhone 6+ Look Different?

Wife has the iPhone 6 and I have the Plus. On hers, she has a Now option and an option for Shows. I don't seem to have that on my iPhone 6+ Is this normal or is anyone else seeing this?

  • Music Fan
  • Wife has the iPhone 6 and I have the Plus.   On hers, she has a Now option and an option for Shows.   I don't seem to have that on my iPhone 6+   Is this normal or is anyone else...
  • RatBoyGL
  • Music Fan
  • 1079 Views
  • 5 replies
  • 0 likes
  • 1079 Views
  • 5 replies
  • 0 likes

Not able to follow Facebook friends

I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to respond and even following people individually does...

  • Newbie
  • I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

iPhone not showing up on computer

I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting The computer and iPhone to The same wi-fi, which i...

  • Newbie
  • I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Radio Won't Work

I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple times and nothing has fixed this. Pretty disappointed ...

  • Newbie
  • I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple tim...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Spotify offline even when connected to wifi

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per website help.

  • Casual Listener
  • I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per we...
  • jarppii_
  • Casual Listener
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

Iphone app (iphone 6S ios 9.1) camera kills Spotify

Hi, Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug??

  • Casual Listener
  • Hi,    Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug?? 
  • jean3601
  • Community Legend
  • 492 Views
  • 3 replies
  • 0 likes
  • 492 Views
  • 3 replies
  • 0 likes

Offline button doesn't appear

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists.

  • Newbie
  • I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists. 
  • jean3601
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

I need help subscribing with iTunes

I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gift card that I have. BOTTOME LINE: How can I take a...

  • Newbie
  • I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gi...
  • jean3601
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Thumbs up/down connected to Soundtouch

The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch. Why? Its a pain in the ass.

  • Newbie
  • The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch.  Why?  Its a pain in the ass.
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

My iPhone Won't Connect To My Mac Spotify

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please help!

  • Newbie
  • I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes