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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

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Spotify And Chromecast problems

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu...

Casual Listener

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try ...

Musicspotter

Newbie

903 Views

2 replies

1 likes

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Can't login to premium version

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. Weeks ago I created a Premium account. For the past hour I...

Casual Listener

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account.  &...

Lunux

Casual Listener

721 Views

5 replies

0 likes

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Does playlist time calculated by Spotify account crossfade? Does crossfade work on mobile playback?

Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade time is discounted or just the original track time total?...

Regular

Hi folks,  I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade...

Kally90

Newbie

2637 Views

3 replies

0 likes

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Solved!! Song Playing Glitch

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a lot of songs. Some of them I downloaded like two mo...

Casual Listener

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a ...

meganh007

Community Legend

4949 Views

5 replies

0 likes

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Solo2 Wireless Connection Post Update

Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says it's connected to my headphones but I'm not able to...

Newbie

Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says ...

269 Views

0 replies

0 likes

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Playlist Modification Problem

I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before. I can still move songs within a playlist but can no longer move them further than the distance of the display window. In other words, if the...

Casual Listener

I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before.   I can still move songs within a playlist but can no longer move them further ...

299 Views

0 replies

0 likes

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How to delete everything from account

Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose off-line mode songs again 2. Can I delete all playli...

Regular

Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose o...

respawn18

Regular

1080 Views

2 replies

0 likes

offline mode undownload download delete all songs
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offline cancellation not valid-three devices

Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and two IPhones. please let me know i can get this correcte...

Casual Listener

Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and...

Bittencourt

Spotify Star

497 Views

3 replies

0 likes

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Selecting School Issues During Premium Student Sign Up

I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue unless I pick a school from the list. My school is ...

Newbie

I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue ...

Boob3

Newbie

659 Views

1 replies

0 likes

Signup Issues
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Solved!! Spotify doesn´t download music

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading and immediately stop. I got playlists saved with few song downloaded. I got ...

Regular

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist  Spotify begin downloading...

Bittencourt

Spotify Star

1147 Views

7 replies

0 likes

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Login on browser but not through ios app

Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have a spotify account.I have tried resetting my password, I hav...

Newbie

Hi,  I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have...

Nico

Community Legend

416 Views

1 replies

0 likes

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My Spotfy shutdown all the time

Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen!Iphone6

Newbie

Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen! Iphone6

pooom

Newbie

575 Views

2 replies

0 likes

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Chromecast support is pathetic

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network. Problems:If I am listening to music on my phone, and arrive at home, I do not see any ...

Casual Listener

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network.    Problems: If I am ...

martinsweeny

Casual Listener

827 Views

1 replies

1 likes

iOS 9.2
iPhone 5S
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It happens on Iphone too, available offline turning off

I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was a Galaxy S4. I now have an Iphone 6s Plus. When I download an album, the "Available Offline" switch is on and stays on ...

Newbie

I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was  a Galaxy S4.  I now have an Iphone 6s Plus.  When I ...

370 Views

0 replies

0 likes

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Spotify and endomondo dont work with screen off

When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?

Newbie

When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?

441 Views

0 replies

0 likes

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Spotify Crash on Startup ... IOS 9.2

Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine.I have Wait now 1 month for a update. IT was an update today but on start i see the Logo and back to Startscreen. What can i do ?

Visitor

Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine. I have Wait now 1 month for a update. IT was an update today but on start i see the Logo ...

408 Views

0 replies

0 likes

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Transfer spotify account to new phone

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

Newbie

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

Bittencourt

Spotify Star

602 Views

2 replies

0 likes

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  • 2 replies
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Playlist starts in the middle

Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything different than i use to.

Casual Listener

Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything d...

Alexandersmor

Casual Listener

486 Views

2 replies

0 likes

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  • 2 replies
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Thumb up/down not responding on Spotify Radio using Connect feature

When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The buttons for thumb up and down are there, but they l...

Visitor

When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The ...

Yrzmyrz

Music Fan

1405 Views

5 replies

4 likes

  • 1405 Views
  • 5 replies
  • 4 likes

Poor sound quality on Ipad(2), not on Macbook Air

I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted. Any suggestions? Maybe it has to do with iPad's soundcard? Premium accountSteaming quality set on 'extreme'. R...

Casual Listener

I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted.   Any suggestions? Maybe it has to do with iPad's so...

robvantzand

Casual Listener

571 Views

2 replies

0 likes

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  • 2 replies
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