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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30816 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95542 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293935 Views

60 replies

15 likes

  • 293935 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123852 Views

19 replies

38 likes

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  • 19 replies
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Playlist restarts

Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the shuffle. This bothers me because it becomes impossibl...

Newbie

Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the sh...

456 Views

0 replies

0 likes

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Non-Responsive (6S / iOS 9.2)

This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is "tapable"...I've tried:• quitting the app• resetting my phone• re-downloading Spotify all with no luck Please fix this!

Casual Listener

This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is 👆🏻 "tapable"... I've tried: • quitting the app • 📲 resetting my phone • 📥 re-downloading S...

DoOrSoNot

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!! Delete songs from your music

Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks

Casual Listener

Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks

Austinfly27

Newbie

13688 Views

2 replies

1 likes

  • 13688 Views
  • 2 replies
  • 1 likes

Layana

Ola , nao consigo ouvir musicas offline

Regular

Ola , nao consigo ouvir musicas offline

Bittencourt

Spotify Star

974 Views

9 replies

0 likes

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  • 9 replies
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IOS 8 + Spotify + Runkeeper

I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts. Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the song). not sure if it's runkeeper or spotify with the probl...

Newbie

I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts.  Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the so...

jphussey

Newbie

4015 Views

13 replies

4 likes

  • 4015 Views
  • 13 replies
  • 4 likes

Solved!! Spotify Connect Issue Pioneer VSX-1023-K

Before the iOS spotify app update ver. 0.9.1.230, I was able to choose my receiver "Pioneer VSX-1023-K" on my phone's spotify app. I would click the "connect" button after playing a song and I would see my receiver listed. Once I clicked on my receiv...

Regular

Before the iOS spotify app update ver. 0.9.1.230, I was able to choose my receiver "Pioneer VSX-1023-K" on my phone's spotify app. I would click the "connect" button after playing a song and I would ...

doggedly

Casual Listener

5998 Views

12 replies

0 likes

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  • 12 replies
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Solved!! What happens to old playlist downloads after the playlist is changed?

I subscribe to a playlist that updates with new songs every week, i make this available offline and download it to my phone. My question is: Every week when the playlist changes, what happens to "last weeks" songs? are they being saved on my phone so...

Newbie

I subscribe to a playlist that updates with new songs every week, i make this available offline and download it to my phone. My question is: Every week when the playlist changes, what happens to "las...

DasPeter

Community Legend

2394 Views

1 replies

0 likes

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  • 1 replies
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I paid for Spotify premium but now it said I have Spotify free

So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?

Newbie

So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?

kbrooksc

Community Legend

442 Views

1 replies

0 likes

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  • 1 replies
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Solved!! App on MACBook Air doesn't recognise my Premium Spotify account on iPhone 6 Plus?

Hiya,I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air. Do I have to pay double to have them linked together, or must I have two separate accounts? It seems unfair if I do. If I don't have to pay twice...

Casual Listener

Hiya, I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air.   Do I have to pay double to have them linked together, or must I have two separate ac...

kbrooksc

Community Legend

1062 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Playlist sort by date added

I really tried to find other threads on this specific feedback, I did find one about sorting alphabetically but that's not really what I'm looking for. I love my playlists, as I'm sure most of you do. I live/work in San Francisco and use Spotify on m...

Visitor

I really tried to find other threads on this specific feedback, I did find one about sorting alphabetically but that's not really what I'm looking for.   I love my playlists, as I'm sure most ...

user-removed

Not applicable

1506 Views

2 replies

0 likes

playlist sorting
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  • 2 replies
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Local Files Not Syncing

After reinstalling Spotify on my iPhone 6S, not all of my local files are showing up in the app. I currently have 254 on my desktop app and then 29 on my iOS app. I've tried force closing it and restarting it. My phone and Mac are both connected to t...

Newbie

After reinstalling Spotify on my iPhone 6S, not all of my local files are showing up in the app. I currently have 254 on my desktop app and then 29 on my iOS app. I've tried force closing it and rest...

Rodrigo

Community Legend

2327 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify on iOS 3.1.3 not working.

Hi, I'm still using Spotify on my iPhone 1. Gen. on iOS 3.1.3.Unfortunately it says "connection error", each time I open the app.I reinstalled spotify and tried it on another device, but it is still not working.I think Spotify stopped their support f...

Visitor

Hi,   I'm still using Spotify on my iPhone 1. Gen. on iOS 3.1.3. Unfortunately it says "connection error", each time I open the app. I reinstalled spotify and tried it on another device, but...

Rodrigo

Community Legend

1277 Views

1 replies

0 likes

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  • 1 replies
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Attach Phone Number To Spotify Account

Hello,I am trying to associate my sprint account with my spotify account. I activated premium services just fine on my primary phone over a year ago and tried to do the same for the secondary line the same day, but it never worked. I do remember reci...

Newbie

Hello, I am trying to associate my sprint account with my spotify account.   I activated premium services just fine on my primary phone over a year ago and tried to do the same for ...

d_p_4

Composer

9247 Views

1 replies

0 likes

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  • 1 replies
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song stopping

So I have Spotify premium, and every time I play a song, whether through shuffle or directly choosing it, the song either wont play at all, or stops after around 9 seconds. Its frustrating and I'm considering cancelling my subscription because it doe...

Newbie

So I have Spotify premium, and every time I play a song, whether through shuffle or directly choosing it, the song either wont play at all, or stops after around 9 seconds. Its frustrating and I'm co...

Nico

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
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Funktion "vor kurzem gehört" defekt

Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt.bin ich der einzige mit dem Problem?@Spotify-Team: Andernfalls bitte den Fehler beheben

Casual Listener

Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt. bin ich der einzige mit dem Problem? @Spo...

user-removed

Not applicable

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Spotify doesnt play in my car when connected to the USB Iphone4s

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in into my usb to listen to the music, and etc. and when...

Visitor

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in in...

badphishska

Newbie

1380 Views

1 replies

1 likes

  • 1380 Views
  • 1 replies
  • 1 likes

Cat listen to any Music :(

Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload it, didn't fix it. Please help is the a update com...

Newbie

Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload...

DasPeter

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Account

Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dollars. I need yo cancel the service or please help m...

Newbie

Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dol...

driveflanger

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Solved!! Cuanto pesan las canciones?

hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias

Casual Listener

hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias

driveflanger

Community Legend

43396 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Starred playlist missing from iOS as of yesterday

My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it works correctly, exactly like this version.) My Starred playl...

Visitor

My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes