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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

  • 43372 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109060 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301897 Views

62 replies

16 likes

  • 301897 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

  • 127810 Views
  • 19 replies
  • 38 likes

Can't follow friends on Spotify app for iPhone

When I try to add friends through Facebook by clicking on the 'find friends' icon, I am shown a list of friends, each with an add icon next to them. I click on them and it turns to a green tick. Then press done. But my 'follwing' list is not updating...

Newbie

When I try to add friends through Facebook by clicking on the 'find friends' icon, I am shown a list of friends, each with an add icon next to them. I click on them and it turns to a green tick. Then...

Sevendustx

Newbie

940 Views

3 replies

0 likes

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  • 3 replies
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errore di connessione dall'applicazione ios

Se provo ad accedere con le mie credenziali da web funziona, se provo dall'applcazione ios oppure dall'applicazione di windows non funziona. Le mie credenziali sono gadioli.massimiliano@outlook.it Il mio nome è Massimiliano Gadioli Spero di ricevere ...

Newbie

Se provo ad accedere con le mie credenziali da web funziona, se provo dall'applcazione ios oppure dall'applicazione di windows non funziona.   Le mie credenziali sono    gadioli.ma...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Can't follow friends

I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, and as I scroll down I select more friends, then when I scroll up...

Visitor

I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, an...

603 Views

0 replies

0 likes

button
checks
Follow button
follow friends
followed
Friends
Icon
  • 603 Views
  • 0 replies
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Spotify Connect / AirPlay button randomly disappears

Hi,My Spotify connect button keeps disappearearing. This happens while using AirPlay but even worse it's even happening while I'm using my speakers with Connect. That situation is pretty annoying because when that happens my only chance to switch out...

Newbie

Hi, My Spotify connect button keeps disappearearing. This happens while using AirPlay but even worse it's even happening while I'm using my speakers with Connect. That situation is pretty annoying b...

672 Views

0 replies

0 likes

  • 672 Views
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Playlist restarts

Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the shuffle. This bothers me because it becomes impossibl...

Newbie

Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the sh...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Non-Responsive (6S / iOS 9.2)

This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is "tapable"...I've tried:• quitting the app• resetting my phone• re-downloading Spotify all with no luck Please fix this!

Casual Listener

This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is 👆🏻 "tapable"... I've tried: • quitting the app • 📲 resetting my phone • 📥 re-downloading S...

DoOrSoNot

Casual Listener

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Delete songs from your music

Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks

Casual Listener

Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks

Austinfly27

Newbie

13716 Views

2 replies

1 likes

  • 13716 Views
  • 2 replies
  • 1 likes

Layana

Ola , nao consigo ouvir musicas offline

Regular

Ola , nao consigo ouvir musicas offline

Bittencourt

Spotify Star

1067 Views

9 replies

0 likes

  • 1067 Views
  • 9 replies
  • 0 likes

IOS 8 + Spotify + Runkeeper

I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts. Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the song). not sure if it's runkeeper or spotify with the probl...

Newbie

I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts.  Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the so...

jphussey

Newbie

4182 Views

13 replies

4 likes

  • 4182 Views
  • 13 replies
  • 4 likes

Solved!! Spotify Connect Issue Pioneer VSX-1023-K

Before the iOS spotify app update ver. 0.9.1.230, I was able to choose my receiver "Pioneer VSX-1023-K" on my phone's spotify app. I would click the "connect" button after playing a song and I would see my receiver listed. Once I clicked on my receiv...

Regular

Before the iOS spotify app update ver. 0.9.1.230, I was able to choose my receiver "Pioneer VSX-1023-K" on my phone's spotify app. I would click the "connect" button after playing a song and I would ...

doggedly

Casual Listener

6107 Views

12 replies

0 likes

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  • 12 replies
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Solved!! What happens to old playlist downloads after the playlist is changed?

I subscribe to a playlist that updates with new songs every week, i make this available offline and download it to my phone. My question is: Every week when the playlist changes, what happens to "last weeks" songs? are they being saved on my phone so...

Newbie

I subscribe to a playlist that updates with new songs every week, i make this available offline and download it to my phone. My question is: Every week when the playlist changes, what happens to "las...

DasPeter

Community Legend

2418 Views

1 replies

0 likes

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  • 1 replies
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I paid for Spotify premium but now it said I have Spotify free

So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?

Newbie

So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?

kbrooksc

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! App on MACBook Air doesn't recognise my Premium Spotify account on iPhone 6 Plus?

Hiya,I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air. Do I have to pay double to have them linked together, or must I have two separate accounts? It seems unfair if I do. If I don't have to pay twice...

Casual Listener

Hiya, I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air.   Do I have to pay double to have them linked together, or must I have two separate ac...

kbrooksc

Community Legend

1125 Views

3 replies

0 likes

  • 1125 Views
  • 3 replies
  • 0 likes

Solved!! Playlist sort by date added

I really tried to find other threads on this specific feedback, I did find one about sorting alphabetically but that's not really what I'm looking for. I love my playlists, as I'm sure most of you do. I live/work in San Francisco and use Spotify on m...

Visitor

I really tried to find other threads on this specific feedback, I did find one about sorting alphabetically but that's not really what I'm looking for.   I love my playlists, as I'm sure most ...

user-removed

Not applicable

1561 Views

2 replies

0 likes

playlist sorting
  • 1561 Views
  • 2 replies
  • 0 likes

Local Files Not Syncing

After reinstalling Spotify on my iPhone 6S, not all of my local files are showing up in the app. I currently have 254 on my desktop app and then 29 on my iOS app. I've tried force closing it and restarting it. My phone and Mac are both connected to t...

Newbie

After reinstalling Spotify on my iPhone 6S, not all of my local files are showing up in the app. I currently have 254 on my desktop app and then 29 on my iOS app. I've tried force closing it and rest...

Rodrigo

Community Legend

2375 Views

1 replies

1 likes

  • 2375 Views
  • 1 replies
  • 1 likes

Spotify on iOS 3.1.3 not working.

Hi, I'm still using Spotify on my iPhone 1. Gen. on iOS 3.1.3.Unfortunately it says "connection error", each time I open the app.I reinstalled spotify and tried it on another device, but it is still not working.I think Spotify stopped their support f...

Visitor

Hi,   I'm still using Spotify on my iPhone 1. Gen. on iOS 3.1.3. Unfortunately it says "connection error", each time I open the app. I reinstalled spotify and tried it on another device, but...

Rodrigo

Community Legend

1317 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Attach Phone Number To Spotify Account

Hello,I am trying to associate my sprint account with my spotify account. I activated premium services just fine on my primary phone over a year ago and tried to do the same for the secondary line the same day, but it never worked. I do remember reci...

Newbie

Hello, I am trying to associate my sprint account with my spotify account.   I activated premium services just fine on my primary phone over a year ago and tried to do the same for ...

d_p_4

Composer

9287 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

song stopping

So I have Spotify premium, and every time I play a song, whether through shuffle or directly choosing it, the song either wont play at all, or stops after around 9 seconds. Its frustrating and I'm considering cancelling my subscription because it doe...

Newbie

So I have Spotify premium, and every time I play a song, whether through shuffle or directly choosing it, the song either wont play at all, or stops after around 9 seconds. Its frustrating and I'm co...

Nico

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Funktion "vor kurzem gehört" defekt

Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt.bin ich der einzige mit dem Problem?@Spotify-Team: Andernfalls bitte den Fehler beheben

Casual Listener

Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt. bin ich der einzige mit dem Problem? @Spo...

user-removed

Not applicable

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Spotify doesnt play in my car when connected to the USB Iphone4s

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in into my usb to listen to the music, and etc. and when...

Visitor

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in in...

badphishska

Newbie

1415 Views

1 replies

1 likes

  • 1415 Views
  • 1 replies
  • 1 likes