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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

  • 30825 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95555 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293938 Views

60 replies

15 likes

  • 293938 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Local Files Broken

I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading it again on my iPhone. This has happened before on ...

Newbie

I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading ...

Rodrigo

Community Legend

563 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Imported playlists from iTunes to Spotify on Mac are empy on iPad

HelloI imported my playlists from iTunes to Spotify on my macbook.I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists.My question is why they dont show.Thanks

Newbie

Hello I imported my playlists from iTunes to Spotify on my macbook. I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists. My question is why they ...

Rodrigo

Community Legend

654 Views

1 replies

0 likes

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  • 1 replies
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iOS iPhone extra storage for offline playback SD card or wireless hard drive

I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices? For my iPhone 5 I was really hoping the new RavPower filehub I bought would work with Spotify...

Regular

I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices?   For my iPhone 5 I was really ho...

leggoman

Casual Listener

4699 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Won't sync!

I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 songs that have been there, that wont download for ...

Newbie

I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 ...

DasPeter

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

iPhone Dock Controls Shuffle

Hi, I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car. If I use the Apple Music App shuffle is enabled and disabled by pressing a button on my steering...

Visitor

Hi,   I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car.  If I use the Apple Music App s...

Swanny

Community Legend

891 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

local file

I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do i get all 261 songs from the local file on my macb...

Newbie

I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do...

ykhan

Casual Listener

798 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify Offline does not work on home network

I have a strange problem: in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads one song, but that is more in the range of 1 song per hour...

Casual Listener

I have a strange problem:  in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads ...

Nico

Community Legend

950 Views

4 replies

0 likes

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  • 4 replies
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Solved!! local files will not sync to spotify mobile

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010) Not sure what the deal is, but let me break it down as simply as I can: I'm Phish fan - I have TONS of Phish on my computer, all of it obtained legally. Either through buying it ...

Music Fan

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010)   Not sure what the deal is, but let me break it down as simply as I can:   I'm Phish fan - I have TONS...

user-removed

Not applicable

13703 Views

30 replies

2 likes

  • 13703 Views
  • 30 replies
  • 2 likes

Solved!! Home button

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back to the search screen.

Music Fan

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back t...

Swanny

Community Legend

5384 Views

6 replies

2 likes

home button
iOS
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  • 6 replies
  • 2 likes

It does not work premium

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

Newbie

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

Swanny

Community Legend

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

select songs

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help.Thanks

Newbie

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help. Thanks

OviiiOne

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Broken iPhone App

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even start songs that I want to stream. I have a relaible wi-fi cone...

Visitor

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even st...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Automatic Shuffle with Premium.

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!! Thanks!!

Casual Listener

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!!  Thanks!! 

123370912

Newbie

856 Views

4 replies

0 likes

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  • 4 replies
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iOS 6 playlist problems

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of problems with the iPod touch. The iPod touch runs iOS 6.1...

Newbie

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of p...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Starred playlist will not load and songs only play for 1 minutes

Hi there, Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues. Recently spotify just won't load my starred playlist or show any or my playlists it just sits on starred ...

Newbie

Hi there,   Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues.   Recently spotify just won't load...

todep

Newbie

1378 Views

3 replies

1 likes

  • 1378 Views
  • 3 replies
  • 1 likes

Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

Casual Listener

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?

mauricegl

Casual Listener

976 Views

4 replies

0 likes

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  • 4 replies
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no radio on mobile device

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. When I look up help for this, it says there is a radio...

Newbie

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. Whe...

Bittencourt

Spotify Star

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

What happened to "Up Next"?

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might have been eliminated. I'm using 9.1.230.

Casual Listener

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might ha...

life40fied

Newbie

1967 Views

6 replies

1 likes

  • 1967 Views
  • 6 replies
  • 1 likes

Cannot sync local files to iPhone

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening? The albums do not show up in my Local Files folder on my phone, and I tried making a new playlist with the album...

Newbie

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening?    The albums do not show up in my Local Files fo...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes