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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43376 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109072 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

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  • 19 replies
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Cat listen to any Music :(

Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload it, didn't fix it. Please help is the a update com...

Newbie

Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload...

DasPeter

Community Legend

433 Views

1 replies

0 likes

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  • 1 replies
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Account

Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dollars. I need yo cancel the service or please help m...

Newbie

Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dol...

driveflanger

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Cuanto pesan las canciones?

hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias

Casual Listener

hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias

driveflanger

Community Legend

43631 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Starred playlist missing from iOS as of yesterday

My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it works correctly, exactly like this version.) My Starred playl...

Visitor

My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it ...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Local Files Broken

I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading it again on my iPhone. This has happened before on ...

Newbie

I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading ...

Rodrigo

Community Legend

590 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Imported playlists from iTunes to Spotify on Mac are empy on iPad

HelloI imported my playlists from iTunes to Spotify on my macbook.I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists.My question is why they dont show.Thanks

Newbie

Hello I imported my playlists from iTunes to Spotify on my macbook. I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists. My question is why they ...

Rodrigo

Community Legend

688 Views

1 replies

0 likes

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  • 1 replies
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iOS iPhone extra storage for offline playback SD card or wireless hard drive

I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices? For my iPhone 5 I was really hoping the new RavPower filehub I bought would work with Spotify...

Regular

I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices?   For my iPhone 5 I was really ho...

leggoman

Casual Listener

4802 Views

5 replies

0 likes

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  • 5 replies
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Won't sync!

I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 songs that have been there, that wont download for ...

Newbie

I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 ...

DasPeter

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

iPhone Dock Controls Shuffle

Hi, I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car. If I use the Apple Music App shuffle is enabled and disabled by pressing a button on my steering...

Visitor

Hi,   I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car.  If I use the Apple Music App s...

Swanny

Community Legend

917 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

local file

I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do i get all 261 songs from the local file on my macb...

Newbie

I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do...

ykhan

Casual Listener

839 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify Offline does not work on home network

I have a strange problem: in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads one song, but that is more in the range of 1 song per hour...

Casual Listener

I have a strange problem:  in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads ...

Nico

Community Legend

1007 Views

4 replies

0 likes

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  • 4 replies
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Solved!! local files will not sync to spotify mobile

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010) Not sure what the deal is, but let me break it down as simply as I can: I'm Phish fan - I have TONS of Phish on my computer, all of it obtained legally. Either through buying it ...

Music Fan

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010)   Not sure what the deal is, but let me break it down as simply as I can:   I'm Phish fan - I have TONS...

user-removed

Not applicable

14120 Views

30 replies

2 likes

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  • 30 replies
  • 2 likes

Solved!! Home button

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back to the search screen.

Music Fan

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back t...

Swanny

Community Legend

5526 Views

6 replies

2 likes

home button
iOS
  • 5526 Views
  • 6 replies
  • 2 likes

It does not work premium

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

Newbie

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

Swanny

Community Legend

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

select songs

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help.Thanks

Newbie

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help. Thanks

OviiiOne

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Broken iPhone App

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even start songs that I want to stream. I have a relaible wi-fi cone...

Visitor

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even st...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Automatic Shuffle with Premium.

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!! Thanks!!

Casual Listener

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!!  Thanks!! 

123370912

Newbie

917 Views

4 replies

0 likes

  • 917 Views
  • 4 replies
  • 0 likes

iOS 6 playlist problems

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of problems with the iPod touch. The iPod touch runs iOS 6.1...

Newbie

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of p...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Starred playlist will not load and songs only play for 1 minutes

Hi there, Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues. Recently spotify just won't load my starred playlist or show any or my playlists it just sits on starred ...

Newbie

Hi there,   Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues.   Recently spotify just won't load...

todep

Newbie

1418 Views

3 replies

1 likes

  • 1418 Views
  • 3 replies
  • 1 likes

Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

Casual Listener

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?

mauricegl

Casual Listener

1043 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes