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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37308 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102927 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299258 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126036 Views

19 replies

38 likes

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  • 19 replies
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Spotify Offline does not work on home network

I have a strange problem: in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads one song, but that is more in the range of 1 song per hour...

Casual Listener

I have a strange problem:  in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads ...

Nico

Community Legend

1002 Views

4 replies

0 likes

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Solved!! local files will not sync to spotify mobile

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010) Not sure what the deal is, but let me break it down as simply as I can: I'm Phish fan - I have TONS of Phish on my computer, all of it obtained legally. Either through buying it ...

Music Fan

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010)   Not sure what the deal is, but let me break it down as simply as I can:   I'm Phish fan - I have TONS...

user-removed

Not applicable

13995 Views

30 replies

2 likes

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  • 30 replies
  • 2 likes

Solved!! Home button

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back to the search screen.

Music Fan

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back t...

Swanny

Community Legend

5492 Views

6 replies

2 likes

home button
iOS
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  • 6 replies
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It does not work premium

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

Newbie

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

Swanny

Community Legend

599 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

select songs

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help.Thanks

Newbie

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help. Thanks

OviiiOne

Community Legend

351 Views

1 replies

0 likes

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  • 1 replies
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Broken iPhone App

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even start songs that I want to stream. I have a relaible wi-fi cone...

Visitor

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even st...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Automatic Shuffle with Premium.

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!! Thanks!!

Casual Listener

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!!  Thanks!! 

123370912

Newbie

896 Views

4 replies

0 likes

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iOS 6 playlist problems

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of problems with the iPod touch. The iPod touch runs iOS 6.1...

Newbie

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of p...

462 Views

0 replies

0 likes

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Starred playlist will not load and songs only play for 1 minutes

Hi there, Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues. Recently spotify just won't load my starred playlist or show any or my playlists it just sits on starred ...

Newbie

Hi there,   Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues.   Recently spotify just won't load...

todep

Newbie

1401 Views

3 replies

1 likes

  • 1401 Views
  • 3 replies
  • 1 likes

Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

Casual Listener

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?

mauricegl

Casual Listener

1023 Views

4 replies

0 likes

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no radio on mobile device

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. When I look up help for this, it says there is a radio...

Newbie

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. Whe...

Bittencourt

Spotify Star

351 Views

1 replies

0 likes

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  • 1 replies
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What happened to "Up Next"?

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might have been eliminated. I'm using 9.1.230.

Casual Listener

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might ha...

life40fied

Newbie

2063 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Cannot sync local files to iPhone

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening? The albums do not show up in my Local Files folder on my phone, and I tried making a new playlist with the album...

Newbie

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening?    The albums do not show up in my Local Files fo...

323 Views

0 replies

0 likes

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It says it has failed to connect and Spotify is abroad for 14 days

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my password because I've changed it lots of times. Plea...

Newbie

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my p...

417 Views

0 replies

0 likes

Login
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Compatible iOS6 version

Recently purchased Spotify Premium and works great on my iPhone 6. But recently was given a used iPod Touch which is pegged out at iOS 6.1.6. Would llike to use the Touch exclusively for Spotify and free up my phone. My version of Spotify needs iOS 7...

Newbie

Recently purchased Spotify Premium and works great on my iPhone 6.  But recently was given a used iPod Touch which is pegged out at iOS 6.1.6.  Would llike to use the Touch exclusively for ...

739 Views

0 replies

0 likes

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cuenta familiy

Compre una versión familiy pero no puedo accesar como versión premiun

Newbie

Compre una versión familiy pero no puedo accesar como versión premiun

271 Views

0 replies

0 likes

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Local song misreplaced by a Spotify catalog song

Hi everyone, I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. The problem is Spotify thinking their version of the song is ...

Newbie

Hi everyone,   I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. T...

362 Views

0 replies

0 likes

  • 362 Views
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Spotify phantom storage?

I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?

Newbie

I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?

Swanny

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
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Saved songs-playlist disappearing on iPhone

Hello! My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it... Thank you for your help, love Caroline

Newbie

Hello!   My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it....

Bittencourt

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes