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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237581 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118778 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2697 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305496 Views

62 replies

16 likes

  • 305496 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130832 Views

19 replies

38 likes

  • 130832 Views
  • 19 replies
  • 38 likes

Solved!! Spotify doesn´t download music

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading and immediately stop. I got playlists saved with few song downloaded. I got ...

Regular

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist  Spotify begin downloading...

Bittencourt

Spotify Star

1195 Views

7 replies

0 likes

  • 1195 Views
  • 7 replies
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Login on browser but not through ios app

Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have a spotify account.I have tried resetting my password, I hav...

Newbie

Hi,  I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have...

Nico

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
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My Spotfy shutdown all the time

Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen!Iphone6

Newbie

Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen! Iphone6

pooom

Newbie

592 Views

2 replies

0 likes

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  • 2 replies
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Chromecast support is pathetic

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network. Problems:If I am listening to music on my phone, and arrive at home, I do not see any ...

Casual Listener

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network.    Problems: If I am ...

martinsweeny

Casual Listener

839 Views

1 replies

1 likes

iOS 9.2
iPhone 5S
  • 839 Views
  • 1 replies
  • 1 likes

It happens on Iphone too, available offline turning off

I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was a Galaxy S4. I now have an Iphone 6s Plus. When I download an album, the "Available Offline" switch is on and stays on ...

Newbie

I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was  a Galaxy S4.  I now have an Iphone 6s Plus.  When I ...

381 Views

0 replies

0 likes

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Spotify and endomondo dont work with screen off

When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?

Newbie

When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?

452 Views

0 replies

0 likes

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Spotify Crash on Startup ... IOS 9.2

Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine.I have Wait now 1 month for a update. IT was an update today but on start i see the Logo and back to Startscreen. What can i do ?

Visitor

Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine. I have Wait now 1 month for a update. IT was an update today but on start i see the Logo ...

417 Views

0 replies

0 likes

  • 417 Views
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Transfer spotify account to new phone

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

Newbie

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

Bittencourt

Spotify Star

615 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlist starts in the middle

Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything different than i use to.

Casual Listener

Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything d...

Alexandersmor

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Thumb up/down not responding on Spotify Radio using Connect feature

When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The buttons for thumb up and down are there, but they l...

Visitor

When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The ...

Yrzmyrz

Music Fan

1439 Views

5 replies

4 likes

  • 1439 Views
  • 5 replies
  • 4 likes

Poor sound quality on Ipad(2), not on Macbook Air

I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted. Any suggestions? Maybe it has to do with iPad's soundcard? Premium accountSteaming quality set on 'extreme'. R...

Casual Listener

I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted.   Any suggestions? Maybe it has to do with iPad's so...

robvantzand

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Can't follow friends on Spotify app for iPhone

When I try to add friends through Facebook by clicking on the 'find friends' icon, I am shown a list of friends, each with an add icon next to them. I click on them and it turns to a green tick. Then press done. But my 'follwing' list is not updating...

Newbie

When I try to add friends through Facebook by clicking on the 'find friends' icon, I am shown a list of friends, each with an add icon next to them. I click on them and it turns to a green tick. Then...

Sevendustx

Newbie

963 Views

3 replies

0 likes

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  • 3 replies
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errore di connessione dall'applicazione ios

Se provo ad accedere con le mie credenziali da web funziona, se provo dall'applcazione ios oppure dall'applicazione di windows non funziona. Le mie credenziali sono [email protected] Il mio nome è Massimiliano Gadioli Spero di ricevere ...

Newbie

Se provo ad accedere con le mie credenziali da web funziona, se provo dall'applcazione ios oppure dall'applicazione di windows non funziona.   Le mie credenziali sono    gadioli.ma...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Can't follow friends

I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, and as I scroll down I select more friends, then when I scroll up...

Visitor

I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, an...

612 Views

0 replies

0 likes

button
checks
Follow button
follow friends
followed
Friends
Icon
  • 612 Views
  • 0 replies
  • 0 likes

Spotify Connect / AirPlay button randomly disappears

Hi,My Spotify connect button keeps disappearearing. This happens while using AirPlay but even worse it's even happening while I'm using my speakers with Connect. That situation is pretty annoying because when that happens my only chance to switch out...

Newbie

Hi, My Spotify connect button keeps disappearearing. This happens while using AirPlay but even worse it's even happening while I'm using my speakers with Connect. That situation is pretty annoying b...

684 Views

0 replies

0 likes

  • 684 Views
  • 0 replies
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Playlist restarts

Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the shuffle. This bothers me because it becomes impossibl...

Newbie

Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the sh...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Non-Responsive (6S / iOS 9.2)

This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is "tapable"...I've tried:• quitting the app• resetting my phone• re-downloading Spotify all with no luck Please fix this!

Casual Listener

This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is 👆🏻 "tapable"... I've tried: • quitting the app • 📲 resetting my phone • 📥 re-downloading S...

DoOrSoNot

Casual Listener

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!! Delete songs from your music

Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks

Casual Listener

Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks

Austinfly27

Newbie

13738 Views

2 replies

1 likes

  • 13738 Views
  • 2 replies
  • 1 likes

Layana

Ola , nao consigo ouvir musicas offline

Regular

Ola , nao consigo ouvir musicas offline

Bittencourt

Spotify Star

1106 Views

9 replies

0 likes

  • 1106 Views
  • 9 replies
  • 0 likes

IOS 8 + Spotify + Runkeeper

I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts. Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the song). not sure if it's runkeeper or spotify with the probl...

Newbie

I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts.  Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the so...

jphussey

Newbie

4238 Views

13 replies

4 likes

  • 4238 Views
  • 13 replies
  • 4 likes