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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60607 Views
  • 16 replies
  • 37 likes
  • 60607 Views
  • 16 replies
  • 37 likes

Ver. 4.5 won't work on iPhone 6.

This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE PREMIUM and am currently running this on an iPhone 6. When I...

  • Newbie
  •   This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE P...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Freezing when changing sources

I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using my phone. When this happens, the album art is on the...

  • Casual Listener
  • I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using m...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Sync error in playlists

HiI've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem: At first, when offline and synced all songs of the playlist are available and I can listen to them perfectly offline. However, after s...

  • Newbie
  • Hi I've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem:   At first, when offline and synced all songs of the playlist are availabl...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Can't sync new local files to iphone

I've tried everything recommened. I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting to download" my phone is also showing up under devices The...

  • Newbie
  • I've tried everything recommened.  I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting ...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

My Taylor Swift songs are not showing up on my IPhone

I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs just not showing up at all? If anyone has been abl...

  • Newbie
  • I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs...
  • jonasherdegen
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

No my music option on my iPod touch.

Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has doubled, so I'm gone use my iPod instead. So installe...

  • Casual Listener
  • Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has do...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Solved!! "Your Music" appears on my mac and iPhone but not iPad?

Hi, As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipad app support "Your Music" and my ipad is just lagging? Thanks...

  • Newbie
  • Hi,   As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipa...
  • shaftesbury11
  • Casual Listener
  • 7085 Views
  • 16 replies
  • 1 likes
  • 7085 Views
  • 16 replies
  • 1 likes

Capacidad

Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?

Screenshot_2015-12-07-12-59-15.png
  • Newbie
  • Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?    
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Spotify crashing on iPhone 5

Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few seconds, I need to restart the app, and it cuts out again...

  • Casual Listener
  • Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few second...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Spotify Connect to control Mac playback from iPhone

I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your devices" and there's a computer on the image, so I've ...

  • Casual Listener
  • I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your dev...
  • shanmf-us
  • Newbie
  • 31859 Views
  • 11 replies
  • 9 likes
  • 31859 Views
  • 11 replies
  • 9 likes

Everything in "My Music" is gone after a trip to overseas

Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can only listen for two weeks.Now I'm back in Germany an...

  • Newbie
  • Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can o...
  • Merik
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • iOS playlist
  • 408 Views
  • 1 replies
  • 0 likes

Problems with syncing to my phone

So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on my computer and on my phone it is greyed out. My pr...

  • Newbie
  • So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on ...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Only hear sound when keep pressing the title of the song

Hi I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other apps are fine and I can hear the sound so it seems it must b...

  • Newbie
  • Hi   I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other ...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

No Premium-Status with iOS 9

I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5. But when I login in the Spotify App on my iPhone, I am a still Free User??? I had already uninstalled it and did logout/login. Nothing changed. Have anybody a ni...

  • Newbie
  • I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5.   But when I login in the Spotify App on my iPhone, I am a still Free User???   I had alrea...
  • Jordi
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

problemas while connecting to car audio system

I have problems with my iphone 5 (updated) while connecting to USB port , Spotify runs "plays the songs" but the sound does not comes out. My husbands iphone 6 plus works fine but no with mine, could somebody help me!? I'm desperate! thanks!

  • Casual Listener
  • I have problems with my iphone 5 (updated) while connecting to USB port , Spotify runs "plays the songs" but the sound does not comes out. My husbands iphone 6 plus works fine but no w...
  • Jon_UK
  • Roadie
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

My saved Artists and Songs aren't in my iPhone.

Hi,I saved and followed a bunch of songs and artists on my computer but when I opened spotify on my phone there was nothing saved.Do I have to do it all over on my phone? Or is it some way to sync "my music" in my computer to my music in my phone?Hel...

  • Newbie
  • Hi, I saved and followed a bunch of songs and artists on my computer but when I opened spotify on my phone there was nothing saved. Do I have to do it all over on my phone? Or is it some way to syn...
  • Lucdedj
  • Music Fan
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Shows-Now feature still not showing

I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscriber?

  • Casual Listener
  • I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscribe...
  • markmacfan
  • Newbie
  • 549 Views
  • 3 replies
  • 0 likes
  • 549 Views
  • 3 replies
  • 0 likes

Sync my local files to iphone 6 plus

HelloI can't find anywhere where i can synd my phone to Spotify, on the computer i have local files but it is not in my phone, please help cause i can't use them in offline mode on the phone

  • Regular
  • Hello I can't find anywhere where i can synd my phone to Spotify, on the computer i have local files but it is not in my phone, please help cause i can't use them in offline mode on the phone
  • user-removed
  • Not applicable
  • 506 Views
  • 6 replies
  • 0 likes
  • 506 Views
  • 6 replies
  • 0 likes

Not getting notifications

Hi. I do not appear to be getting notifications for playlists on SPotify on my macbook (I only get notifications for new albums) or on my phone or via email. In my spotify notification settings on the website, my settings all of the options for notif...

  • Newbie
  • Hi. I do not appear to be getting notifications for playlists on SPotify on my macbook (I only get notifications for new albums) or on my phone or via email. In my spotify notification settings on th...
  • AFX1
  • Casual Listener
  • 423 Views
  • 1 replies
  • 4 likes
  • 423 Views
  • 1 replies
  • 4 likes

Syncing with Ipod Shuffle.

I just bought a couple of shuffles today with intentions of syncing them with my spotify account. After trying for a few hours I started to research the topic and apparently it is not possible. I pay $120.00 a year for this service and I can't use it...

  • Newbie
  • I just bought a couple of shuffles today with intentions of syncing them with my spotify account. After trying for a few hours I started to research the topic and apparently it is not possible. I pay...
  • user-removed
  • Not applicable
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes