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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109409 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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Starred playlist will not load and songs only play for 1 minutes

Hi there, Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues. Recently spotify just won't load my starred playlist or show any or my playlists it just sits on starred ...

Newbie

Hi there,   Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues.   Recently spotify just won't load...

todep

Newbie

1419 Views

3 replies

1 likes

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Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

Casual Listener

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?

mauricegl

Casual Listener

1044 Views

4 replies

0 likes

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no radio on mobile device

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. When I look up help for this, it says there is a radio...

Newbie

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. Whe...

Bittencourt

Spotify Star

362 Views

1 replies

0 likes

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What happened to "Up Next"?

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might have been eliminated. I'm using 9.1.230.

Casual Listener

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might ha...

life40fied

Newbie

2114 Views

6 replies

1 likes

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  • 1 likes

Cannot sync local files to iPhone

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening? The albums do not show up in my Local Files folder on my phone, and I tried making a new playlist with the album...

Newbie

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening?    The albums do not show up in my Local Files fo...

331 Views

0 replies

0 likes

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It says it has failed to connect and Spotify is abroad for 14 days

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my password because I've changed it lots of times. Plea...

Newbie

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my p...

426 Views

0 replies

0 likes

Login
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Compatible iOS6 version

Recently purchased Spotify Premium and works great on my iPhone 6. But recently was given a used iPod Touch which is pegged out at iOS 6.1.6. Would llike to use the Touch exclusively for Spotify and free up my phone. My version of Spotify needs iOS 7...

Newbie

Recently purchased Spotify Premium and works great on my iPhone 6.  But recently was given a used iPod Touch which is pegged out at iOS 6.1.6.  Would llike to use the Touch exclusively for ...

758 Views

0 replies

0 likes

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cuenta familiy

Compre una versión familiy pero no puedo accesar como versión premiun

Newbie

Compre una versión familiy pero no puedo accesar como versión premiun

277 Views

0 replies

0 likes

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Local song misreplaced by a Spotify catalog song

Hi everyone, I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. The problem is Spotify thinking their version of the song is ...

Newbie

Hi everyone,   I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. T...

370 Views

0 replies

0 likes

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Spotify phantom storage?

I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?

Newbie

I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?

Swanny

Community Legend

357 Views

1 replies

0 likes

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Saved songs-playlist disappearing on iPhone

Hello! My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it... Thank you for your help, love Caroline

Newbie

Hello!   My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it....

Bittencourt

Spotify Star

369 Views

1 replies

0 likes

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Some songs not playing or stop after 10 seconds

I have an issue where some songs just wont play and others stop after 10 seconds.I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466I have tried to delete and redownload from the app store but the problem persists.It is very frustrating.David

Newbie

I have an issue where some songs just wont play and others stop after 10 seconds. I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466 I have tried to delete and redownload from the app ...

Bittencourt

Spotify Star

1534 Views

1 replies

0 likes

bug
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Ipad Air IOS 9.1 connection/delayproblem chromecast

Hello, I couldnt find a topic about this matter so direct me to it please if there is already one.I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 days.But since several days spotify has realy a hard time to mak...

Casual Listener

Hello,  I couldnt find a topic about this matter so direct me to it please if there is already one. I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 ...

ppdaoc

Casual Listener

572 Views

2 replies

0 likes

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Shuffle from phone to work server

I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So annoying

Casual Listener

I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So...

426 Views

0 replies

0 likes

Help
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Ads pausing when screen locked

I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (usually 15 second ads). all I have to do for them to pl...

Casual Listener

I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466 I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (us...

eajsimko

Newbie

1028 Views

1 replies

0 likes

iOS 9.2
Ipad version
pause
pauses
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Screen on iPhone goes completely black after connecting to spotify connect since ios9

Hisince downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although the track / playlist continues to play through the sp...

Newbie

Hi since downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although ...

adpq

Newbie

4626 Views

2 replies

0 likes

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Monthly Payment

I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to contact them because when I write a letter to them ...

Newbie

I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to ...

Bittencourt

Spotify Star

385 Views

1 replies

0 likes

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I couldnt download it on Appstore

hi,For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help.Is it a server problem for us or something? What would you suggest me...

Visitor

hi, For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help. Is it a se...

TanMaNobel

Roadie

416 Views

1 replies

0 likes

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  • 1 replies
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Playback problems when streaming with iPad iOS 6 via Bluetooth

Hi, I have the New iPad and I have Spotify installed in it. Spotify App 0.5.6.19.gaec439b7 Spotify core 0.8.2.1400.gc9731fe6. I'm using it to stream music to my speakers using Logitech Wireless Speaker Adapter Kit (Bluetooth). Everything seemed to be...

Regular

Hi,   I have the New iPad and I have Spotify installed in it.  Spotify App 0.5.6.19.gaec439b7 Spotify core 0.8.2.1400.gc9731fe6.   I'm using it to stream music to my speake...

ONENINESEVENSIX

Music Fan

4350 Views

12 replies

0 likes

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  • 12 replies
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