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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272317 Views

58 replies

14 likes

  • 272317 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172902 Views

507 replies

108 likes

  • 172902 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

115211 Views

19 replies

38 likes

  • 115211 Views
  • 19 replies
  • 38 likes

Solved!! Ipad crashes when adding a playlist

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

Casual Listener

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

smart1e

Casual Listener

621 Views

2 replies

0 likes

  • 621 Views
  • 2 replies
  • 0 likes

Discover weekly not showing up

Hi-I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons for why I paid premium for spotify.I'd appreciate some...

Newbie

Hi- I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons...

LordRollin

Community Legend

720 Views

1 replies

0 likes

Discoverweekly
  • 720 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play

Hello, I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure this out. Spotify just show a 'shuffle play' green button. I ha...

Casual Listener

Hello,   I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure thi...

alessia_gb

Casual Listener

801 Views

4 replies

0 likes

  • 801 Views
  • 4 replies
  • 0 likes

I have items missing from my menu (Running, Activity)

Hi, I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and 'Music'. Why has this happened and how do I go back to the ...

Newbie

Hi,   I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and...

Jorisvanbaars

Casual Listener

899 Views

5 replies

3 likes

  • 899 Views
  • 5 replies
  • 3 likes

Getting charged $10 for student account

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting charged. I will take legal action if it continues.

Casual Listener

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting ch...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

local files not syncing to mobile app

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? I've removed all devices and have reinstalled the mobile app....

Casual Listener

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? &nbsp...

emmmapearl

Casual Listener

1026 Views

5 replies

0 likes

  • 1026 Views
  • 5 replies
  • 0 likes

Can't add friends on "find friends" page

Hi guys!Brief description of the issue:when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my activity page and it says there is no activity bc I st...

Casual Listener

Hi guys! Brief description of the issue: when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my...

Tsac77

Regular

1180 Views

5 replies

0 likes

Find friends
follow friends
Friends
  • 1180 Views
  • 5 replies
  • 0 likes

How do you get your songs in alphabetical order on your iphone?

Hi!I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone 6. On the first two devices I managed to get my songs ...

Newbie

Hi! I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone...

Elvis0219

Newbie

9077 Views

2 replies

0 likes

Alphabetical
iOS
iphone
order
  • 9077 Views
  • 2 replies
  • 0 likes

Solved!! Just Subscribed -- But Playlists and Songs say "Not Available Offline"

Hi, I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline." Am I doing something wrong??I use an iPod Touch 5th generation. The app version of...

Casual Listener

Hi,   I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline."  Am I doing somet...

Nico

Community Legend

839 Views

3 replies

0 likes

Offline Access
  • 839 Views
  • 3 replies
  • 0 likes

Search function seems broken

I have an iPad 4 running the latest iOS and up to date Spotify software. When j try to search something it comes up but then I can't click on it or do anything with it without exiting the software and restarting it. Any thoughts anyone?

Casual Listener

I have an iPad 4 running the latest iOS and up to date Spotify software. When j try to search something it comes up but then I can't click on it or do anything with it without exiting the software an...

Bazeboiee

Casual Listener

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Running and other selections missing of menu

Hello!I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only shows "Search, Browse, Radio, and Your Music". So I have...

Newbie

Hello! I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only sho...

SpaceCowboy303

Newbie

1807 Views

7 replies

0 likes

  • 1807 Views
  • 7 replies
  • 0 likes

Spotify Running Dissappears

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...

Newbie

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it agai...

user-removed

Not applicable

516 Views

1 replies

0 likes

connection
Running
  • 516 Views
  • 1 replies
  • 0 likes

Shows are not showing

Hi all, I am unable to see the Shows section within spotify. Shouldnt this feature be there already? Cannot access or see it via ios or osx. Im living in Germany by the way. Any ideas? Best

Casual Listener

Hi all,   I am unable to see the Shows section within spotify. Shouldnt this feature be there already?  Cannot access or see it via ios or osx.    Im living in Germany by the...

neorun

Casual Listener

389 Views

2 replies

0 likes

  • 389 Views
  • 2 replies
  • 0 likes

Running app doesn't show up on iPhone

Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up even after reinstalling.... HELP!!! Thanks

Newbie

Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up e...

Nico

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

my premium isn't working

I just payed for premium with the student discount last night and it still hasn't given me premium.

Casual Listener

I just payed for premium with the student discount last night and it still hasn't given me premium.

nunnnun

Community Legend

395 Views

3 replies

0 likes

  • 395 Views
  • 3 replies
  • 0 likes

Local Files Appear as 0 on iPhone 6 (Device shows up on desktop)

I've tried reinstalling it on both phone AND PC, then firewall, etc. Didn't have this problem before... On my iPhone 6, I see that my local files are GONE. The list appears as 0 despite having numerous files on my Desktop, which all show up under Loc...

Regular

I've tried reinstalling it on both phone AND PC, then firewall, etc. Didn't have this problem before...   On my iPhone 6, I see that my local files are GONE. The list appears as 0 despite havi...

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Solved!! iPad unable to play ANY songs - won't play downloaded/offline tracks or stream from radio.

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of all tracks I've tried, and I'm unable to stream from ...

Casual Listener

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of al...

Allyw524

Newbie

6764 Views

5 replies

0 likes

  • 6764 Views
  • 5 replies
  • 0 likes

Spotify does not play songs

Hey there, I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work: Every time I download the app to my iphone and play the first song from a playlist on shuffle, it works...

Casual Listener

Hey there,   I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work:   Every time I download the app to m...

dnlstn

Casual Listener

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

All songs song muffled/extremely low quality?

The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I change the sound quality they soun the same as well....

Newbie

The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I c...

rjjones031

Newbie

1105 Views

1 replies

0 likes

  • 1105 Views
  • 1 replies
  • 0 likes