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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37308 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102927 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299258 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126036 Views

19 replies

38 likes

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No High/Extreme quality streaming in mobile?

For some reason, I opened Spotify today on my iPhone and for streaming options, High and Extreme quality disappeared. I can still offline sync at Extreme quality, but the streaming options are gone. I've never seen this happen before. The UI is still...

Newbie

For some reason, I opened Spotify today on my iPhone and for streaming options, High and Extreme quality disappeared. I can still offline sync at Extreme quality, but the streaming options are gone. ...

Adam_B

Spotify

657 Views

1 replies

1 likes

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Solved!! new running feature not showing up

Hi. I recently updated my spotify app in order to take advantage of the new update, specifically the running feature. However, I am not seeing the new updates. I even deleted and reinstalled the app. I am in the US, and I believe this feature was rol...

Visitor

Hi. I recently updated my spotify app in order to take advantage of the new update, specifically the running feature. However, I am not seeing the new updates. I even deleted and reinstalled the app....

hokeyh

Newbie

23459 Views

58 replies

6 likes

new running feature
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Spotify stop downloding

My spotify had download a lot of musics but now has stopped. I checked space in my phone e my account is premium, off course. I plugged in recharger but is not working. Anyone can help me?

Newbie

My spotify had download a lot of musics but now has stopped. I checked space in my phone e my account is premium, off course. I plugged in recharger but is not working. Anyone can help me?

529 Views

0 replies

0 likes

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Scrolling

Why did you guys put new music at the bottom now !!! Omg now i have to scroll through 500 songs! Suggestion add a bottom and top button for the playlist because this is very annoying as a paying customer

Newbie

Why did you guys put new music at the bottom now !!! Omg now i have to scroll through 500 songs! Suggestion add a bottom and top button for the playlist because this is very annoying as a paying cust...

370 Views

0 replies

0 likes

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archivos locales en iphone

No puedo escuchar mis archivos locales de mi mac en mi iphone, hace mucho que tengo este problema y es muy molesto

Newbie

No puedo escuchar mis archivos locales de mi mac en mi iphone, hace mucho que tengo este problema y es muy molesto

364 Views

0 replies

0 likes

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Connect icon

I have Spotify Premium. The Connect Icon is not showing up on my iPhone 5s. Is there a fix for this?

Newbie

I have Spotify Premium. The Connect Icon is not showing up on my iPhone 5s. Is there a fix for this?

Adam_B

Spotify

553 Views

1 replies

0 likes

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Local files 0 songs

I have many songs on my computer in the Local files library.But, when I'm on my phone, it says "0songs"I really don't have any idea how to fix it.. I've tried reinstalling spotify on mye pgone and computer, but it doesnt seem to help. Any ideas? Than...

Newbie

I have many songs on my computer in the Local files library. But, when I'm on my phone, it says "0songs" I really don't have any idea how to fix it.. I've tried reinstalling spotify on mye pgone an...

390 Views

0 replies

0 likes

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Can't get my starred playlist public

I am a new spotify user and today one of my friend told me that he can't see my starred playlist.I tried to follow some guides on the web but with no success...Friends can see my other playlist and only the starred remains secret(i tried to puch the ...

Regular

I am a new spotify user and today one of my friend told me that he can't see my starred playlist. I tried to follow some guides on the web but with no success... Friends can see my other playlist a...

1183676890

Casual Listener

6245 Views

26 replies

0 likes

Help
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Can't play song on iPhone but on Mac

I have synced an offline playlist to my phone, but some song haven't been synced. When I press the specific song, the app just jumps to the next song without playing the one I chose. I have no problem playing the songs on my Mac while streaming. I.e....

Newbie

I have synced an offline playlist to my phone, but some song haven't been synced. When I press the specific song, the app just jumps to the next song without playing the one I chose. I have no proble...

390 Views

0 replies

0 likes

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i cant conect to yamaha rn301

please help me my spotify see my device rn301 yamaha but i can not to connect him!!

Newbie

please help me my spotify see my device rn301 yamaha but i can not to connect him!!

Adam_B

Spotify

715 Views

1 replies

0 likes

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Issue synchronizing on my iPhone

Hi, I'm currently having issue synchronizing some albums and playlists on my iPhone (6s). I'm stuck with the "waiting for synchronisation" message (see attached screenshot).Thanks a lot in advance !Louis

Visitor

Hi,   I'm currently having issue synchronizing some albums and playlists on my iPhone (6s).   I'm stuck with the "waiting for synchronisation" message (see attached screenshot). Than...

226 Views

0 replies

0 likes

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Spotify clears my offline Playlists ?

Dear Supporter, dear Spotify-Team, I am using spotify from the first day as premium and loved it, to carry all my fav songs with me.Since some months spotify started to clear/delete my offline playlists? now I have to check my musik every time I goin...

Casual Listener

Dear Supporter, dear Spotify-Team,   I am using spotify from the first day as premium and loved it, to carry all my fav songs with me. Since some months spotify started to clear/delete m...

247 Views

0 replies

0 likes

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Does Spotify Premium time out like Pandora?

Hi, I have an 5th Generation ipod touch and I have it connected to a Sony stereo receiver which in turn connects to in-wall and in-ceiling speakers through out my house. I wanted to know if I am streaming Spotify if there is a timeout? My wife an I d...

Newbie

Hi, I have an 5th Generation ipod touch and I have it connected to a Sony stereo receiver which in turn connects to in-wall and in-ceiling speakers through out my house.   I wanted to k...

ceevee-au

Newbie

4196 Views

2 replies

0 likes

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Spotify 4.6 crashes on iPhone 6+ during music download

The app crashes when I go to Your Music and some music is being downloaded. It crashes not straight away, but in 10-40 secs, sometimes a minute. So, if I have a good connection I manage to download my songs, sometimes in batches, by opening it again ...

Newbie

The app crashes when I go to Your Music and some music is being downloaded. It crashes not straight away, but in 10-40 secs, sometimes a minute. So, if I have a good connection I manage to downl...

438 Views

0 replies

0 likes

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Solved!! iOS app 1.8.1.8 crashes frequently when starting a new song

Description Both this version and the previous version of the application frequently crashes. The crashes always occur right at the start of a track saved on a playlist. I've not had any of the other problems I've seen reported (e.g. startup crash, v...

Newbie

Description Both this version and the previous version of the application frequently crashes.  The crashes always occur right at the start of a track saved on a playlist.  I've not had an...

Nibroc99

Music Fan

1741 Views

4 replies

0 likes

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Student discount using iTunes money

Hi, I would like to buy spotify premium with the student discount. I am elgible but when I try to get the student discount it requires a credit card rather than letting use my iTunes money liek it does in the app. Help me please because I'm sure othe...

Casual Listener

Hi, I would like to buy spotify premium with the student discount. I am elgible but when I try to get the student discount it requires a credit card rather than letting use my iTunes money liek it do...

123689542

Newbie

3158 Views

4 replies

4 likes

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Re: Streaming to Panasonic AllPlay 3...

Hi, I have recently purchased a Panasonic All Play 3 speaker, but I cannot stream high quality audio using Spotify connect. I have a premium account with Spotify, yet when I attempt to stream high quality in settings I am told that I cannot do so wit...

Newbie

Hi,   I have recently purchased a Panasonic All Play 3 speaker, but I cannot stream high quality audio using Spotify connect. I have a premium account with Spotify, yet when I attempt to strea...

406 Views

0 replies

0 likes

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After pasword reset spoty app does not recognice password and does not open

Hi to all.after reseting my password spotify app does not recognice my user/password. So i can not use on any device. I tryed 3 ipad 2 iphones an 1 ipod. But on safari i can acces to spotify home and my profile.In order to fix it I did the next. dele...

Newbie

Hi to all. after reseting my password spotify app does not recognice my user/password. So i can not use on any device. I tryed 3 ipad 2 iphones an 1 ipod. But on safari i can acces to spotify home a...

362 Views

0 replies

0 likes

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Spotify glitching on iOS 7.1.2

I just upgraded to Spotify Premium on my iphone. The most annoying thing I've noticed is that while a song is playing and I decide to scroll through my songs to figure out which one I want to play next, songs glitch and skip from 1-3 seconds. Super a...

Newbie

I just upgraded to Spotify Premium on my iphone. The most annoying thing I've noticed is that while a song is playing and I decide to scroll through my songs to figure out which one I want to play ne...

399 Views

0 replies

0 likes

  • 399 Views
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