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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37140 Views
  • 15 replies
  • 36 likes
  • 37140 Views
  • 15 replies
  • 36 likes

I have a premium account but it's not recognizing it

I have a premium account under Cmandou. I recently reset my password and now it's saying upgrade to premium for 12.99 when I already pay $10. Please help!!

  • Newbie
  • I have a premium account under Cmandou. I recently reset my password and now it's saying upgrade to premium for 12.99 when I already pay $10. Please help!!
  • MattSuda
  • Spotify Star
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

My saved music library disappearing

Today I noticed all of my saved music was erases, thankfully I also keep it in playlists, for different genres too, so I decided to re-save all 1454 songs again, I'd did it. So today I was listening to one of my playlists that compiles stuff from the...

  • Newbie
  • Today I noticed all of my saved music was erases, thankfully I also keep it in playlists, for different genres too, so I decided to re-save all 1454 songs again, I'd did it. So today I was listening ...
  • dsa_7
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

webversion

hey a question i know somehow you can get the spotify app to work on ios 5but can't we just use the webversion ?

  • Roadie
  • hey a question  i know somehow you can get the spotify app to work on ios 5 but can't we just use the webversion ?
  • MattSuda
  • Spotify Star
  • 635 Views
  • 6 replies
  • 0 likes
  • 635 Views
  • 6 replies
  • 0 likes

Can I still use Spotify on my old iPod?

I just found my old iPod nano and I was wondering if I can still use Spotify to put music on it like I could in the first year of Spotify?

  • Casual Listener
  • I just found my old iPod nano and I was wondering if I can still use Spotify to put music on it like I could in the first year of Spotify?
  • dsa_7
  • Roadie
  • 3969 Views
  • 1 replies
  • 0 likes
  • 3969 Views
  • 1 replies
  • 0 likes

Spotify crashing on iPhone 5S

Hi there. This just started. === START OF TEMPLATE ===Brief description of the issue: Spotify crashes as soon as I click on the icon to open it on my iPhone. Steps to reproduce the issue:Click Spotify icon. It rests on a screen that says I am offline...

  • Newbie
  • Hi there. This just started.    === START OF TEMPLATE === Brief description of the issue: Spotify crashes as soon as I click on the icon to open it on my iPhone.  Steps...
  • dsa_7
  • Roadie
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Spotify does not work on iPhone anymore - but no issues on other iOS devices

Hi all, For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was over and not automatically switch to the next song either. I...

  • Casual Listener
  • Hi all,   For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was ...
  • dsa_7
  • Roadie
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Uninstalling iOS App while Keeping Offline Tracks

I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added for offline songs and albums on my iPhone. Does an...

  • Visitor
  • I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added...
  • driveflanger
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • iOS
    Offline Access
    Uninstall
  • 396 Views
  • 1 replies
  • 0 likes

Upgraded, but still on free account on IOS.

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success. i have tried contactingspotify via their support system, but I ne...

  • Newbie
  • I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success.   i hav...
  • MattSuda
  • Spotify Star
  • 403 Views
  • 3 replies
  • 0 likes
  • 403 Views
  • 3 replies
  • 0 likes

Premium yet shuffle won't turn off

I see so many others with this problem but what is the solution? I use my Spotify to teach classes and cannot get the Shuffle to turn off.

  • Newbie
  • I see so many others with this problem but what is the solution?  I use my Spotify to teach classes and cannot get the Shuffle to turn off.
  • MattSuda
  • Spotify Star
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

Premium family plan

I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on the current, not sure if I just wasted an extra $5 f...

  • Newbie
  • I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on t...
  • MattSuda
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on ipad pro.

Spotify crashes, at startup, on ipad pro. Any suggestions?

  • Visitor
  • Spotify crashes, at startup, on ipad pro.   Any suggestions?
  • MattSuda
  • Spotify Star
  • 2417 Views
  • 11 replies
  • 3 likes
  • 2417 Views
  • 11 replies
  • 3 likes

hid Cover album for less data

Can I use spotify without view the cover album to use less data ? Tks

  • Newbie
  • Can I use spotify without view the cover album to use less data ?   Tks
  • 820 Views
  • 0 replies
  • 0 likes
  • 820 Views
  • 0 replies
  • 0 likes

Spotify Running should be able to play my own playlist!!!

Hallo Spotify. I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the problem in calculating my playlist's BPM insted? Kind regards Ande...

  • Music Fan
  • Hallo Spotify.   I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the proble...
  • AndersSaronD
  • Music Fan
  • 467 Views
  • 2 replies
  • 0 likes
  • BPM
    Playlist feature
    Running with spotify
  • 467 Views
  • 2 replies
  • 0 likes

Playlist trouble !!

Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! Am on an iPhone and have no access to a desktop. Ple...

  • Casual Listener
  • Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! A...
  • gaz1
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Spotify family subscription

I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather confused.

  • Newbie
  • I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather co...
  • Nico
  • Community Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Spotify wont let me download my OWN list.

Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist on my iphone 6. I got the 9.1 update, my premium exp...

  • Casual Listener
  • Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist o...
  • Logicsbrother
  • Casual Listener
  • 641 Views
  • 2 replies
  • 0 likes
  • 641 Views
  • 2 replies
  • 0 likes

Connecting..

My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone 6.

  • Newbie
  • My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone ...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Solved!! Can't connect ios9

Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1 when I try to connect, the "connecting..." bar just stays the same and never connects. strangely tracks will play for about 10-12 seconds then pause, even though Spotify...

  • Casual Listener
  • Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1   when I try to connect, the "connecting..." bar just stays the same and never connects.   strangely tra...
  • retro40
  • Casual Listener
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Not playing on iPhone

While working on my Mac, listening on my iPhone is not working. How can i fix?

  • Casual Listener
  • While working on my Mac, listening on my iPhone is not working.  How can i fix?
  • Pricilla
  • Spotify
  • 625 Views
  • 9 replies
  • 0 likes
  • 625 Views
  • 9 replies
  • 0 likes

Chromecast Audio and iOS

Hello, I have a couple of questions vwith Spotify via Chromecast Audio. 1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends. This is not the normal gap between songs, this happens whi...

  • Visitor
  • Hello, I have a couple of questions vwith Spotify via Chromecast Audio.   1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends...
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes