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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109411 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302014 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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Can't play song on iPhone but on Mac

I have synced an offline playlist to my phone, but some song haven't been synced. When I press the specific song, the app just jumps to the next song without playing the one I chose. I have no problem playing the songs on my Mac while streaming. I.e....

Newbie

I have synced an offline playlist to my phone, but some song haven't been synced. When I press the specific song, the app just jumps to the next song without playing the one I chose. I have no proble...

393 Views

0 replies

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i cant conect to yamaha rn301

please help me my spotify see my device rn301 yamaha but i can not to connect him!!

Newbie

please help me my spotify see my device rn301 yamaha but i can not to connect him!!

Adam_B

Spotify

721 Views

1 replies

0 likes

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Issue synchronizing on my iPhone

Hi, I'm currently having issue synchronizing some albums and playlists on my iPhone (6s). I'm stuck with the "waiting for synchronisation" message (see attached screenshot).Thanks a lot in advance !Louis

Visitor

Hi,   I'm currently having issue synchronizing some albums and playlists on my iPhone (6s).   I'm stuck with the "waiting for synchronisation" message (see attached screenshot). Than...

229 Views

0 replies

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Spotify clears my offline Playlists ?

Dear Supporter, dear Spotify-Team, I am using spotify from the first day as premium and loved it, to carry all my fav songs with me.Since some months spotify started to clear/delete my offline playlists? now I have to check my musik every time I goin...

Casual Listener

Dear Supporter, dear Spotify-Team,   I am using spotify from the first day as premium and loved it, to carry all my fav songs with me. Since some months spotify started to clear/delete m...

254 Views

0 replies

0 likes

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Does Spotify Premium time out like Pandora?

Hi, I have an 5th Generation ipod touch and I have it connected to a Sony stereo receiver which in turn connects to in-wall and in-ceiling speakers through out my house. I wanted to know if I am streaming Spotify if there is a timeout? My wife an I d...

Newbie

Hi, I have an 5th Generation ipod touch and I have it connected to a Sony stereo receiver which in turn connects to in-wall and in-ceiling speakers through out my house.   I wanted to k...

ceevee-au

Newbie

4213 Views

2 replies

0 likes

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Spotify 4.6 crashes on iPhone 6+ during music download

The app crashes when I go to Your Music and some music is being downloaded. It crashes not straight away, but in 10-40 secs, sometimes a minute. So, if I have a good connection I manage to download my songs, sometimes in batches, by opening it again ...

Newbie

The app crashes when I go to Your Music and some music is being downloaded. It crashes not straight away, but in 10-40 secs, sometimes a minute. So, if I have a good connection I manage to downl...

445 Views

0 replies

0 likes

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Solved!! iOS app 1.8.1.8 crashes frequently when starting a new song

Description Both this version and the previous version of the application frequently crashes. The crashes always occur right at the start of a track saved on a playlist. I've not had any of the other problems I've seen reported (e.g. startup crash, v...

Newbie

Description Both this version and the previous version of the application frequently crashes.  The crashes always occur right at the start of a track saved on a playlist.  I've not had an...

Nibroc99

Music Fan

1767 Views

4 replies

0 likes

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Student discount using iTunes money

Hi, I would like to buy spotify premium with the student discount. I am elgible but when I try to get the student discount it requires a credit card rather than letting use my iTunes money liek it does in the app. Help me please because I'm sure othe...

Casual Listener

Hi, I would like to buy spotify premium with the student discount. I am elgible but when I try to get the student discount it requires a credit card rather than letting use my iTunes money liek it do...

123689542

Newbie

3175 Views

4 replies

4 likes

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Re: Streaming to Panasonic AllPlay 3...

Hi, I have recently purchased a Panasonic All Play 3 speaker, but I cannot stream high quality audio using Spotify connect. I have a premium account with Spotify, yet when I attempt to stream high quality in settings I am told that I cannot do so wit...

Newbie

Hi,   I have recently purchased a Panasonic All Play 3 speaker, but I cannot stream high quality audio using Spotify connect. I have a premium account with Spotify, yet when I attempt to strea...

412 Views

0 replies

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After pasword reset spoty app does not recognice password and does not open

Hi to all.after reseting my password spotify app does not recognice my user/password. So i can not use on any device. I tryed 3 ipad 2 iphones an 1 ipod. But on safari i can acces to spotify home and my profile.In order to fix it I did the next. dele...

Newbie

Hi to all. after reseting my password spotify app does not recognice my user/password. So i can not use on any device. I tryed 3 ipad 2 iphones an 1 ipod. But on safari i can acces to spotify home a...

368 Views

0 replies

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Spotify glitching on iOS 7.1.2

I just upgraded to Spotify Premium on my iphone. The most annoying thing I've noticed is that while a song is playing and I decide to scroll through my songs to figure out which one I want to play next, songs glitch and skip from 1-3 seconds. Super a...

Newbie

I just upgraded to Spotify Premium on my iphone. The most annoying thing I've noticed is that while a song is playing and I decide to scroll through my songs to figure out which one I want to play ne...

408 Views

0 replies

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Solved!! Premium works on iPad, but demands that I pay again on iPhone

Okay, so I bought my wife Spotify Premium (she was supposed to get three months free for $1.00 USD -- but didn't) on the 31st. It works fine on her iPad Air 2 -- no problem there. However, it is also supposed to work on up to 3 devices with the same ...

Casual Listener

Okay, so I bought my wife Spotify Premium (she was supposed to get three months free for $1.00 USD -- but didn't) on the 31st.  It works fine on her iPad Air 2 -- no problem there.  However...

kbrooksc

Community Legend

862 Views

3 replies

0 likes

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Chromecast 2

I have the iPhone 6S Plus, running iOS 9.2I have the latest updated Spotify app(4.6.0), but I can't seem to find the new Chromecast in the app. I'v read on this forum and on Spotify's website that it should work, I'v tried restarting both devices inv...

Newbie

I have the iPhone 6S Plus, running iOS 9.2 I have the latest updated Spotify app(4.6.0), but I can't seem to find the new Chromecast in the app.   I'v read on this forum and on Spotify's...

799 Views

0 replies

0 likes

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When using Spotify Connect with Radio, my thumbs up/down are greyed out and don't function

I use my iPhone to control my Spotify Connect. I like to work around the house while listening to Spotify Radio. I am connected to my stereo system Via Connect which plays fine, but as mentioned, my thumbs up/down for song voting are greyed out and d...

Casual Listener

I use my iPhone to control my Spotify Connect. I like to work around the house while listening to Spotify Radio. I am connected to my stereo system Via Connect which plays fine, but as mentioned, my ...

Yrzmyrz

Music Fan

3344 Views

14 replies

17 likes

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Can not play direct songs or playlists via my raumfeld devices.

Hi, I am new and I havent found a similar issue. Please help. Brief description of the issue:Despite Premium account, I can not play single songs or playlists on my raumfeld wifi speaker devices. Steps to reproduce the issue:First I did this: I tried...

Newbie

Hi,   I am new and I havent found a similar issue. Please help.   Brief description of the issue: Despite Premium account, I can not play single songs or playlists on my raumfeld wifi ...

382 Views

0 replies

0 likes

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iOS 9.1 ONLINE MODE no album art

So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the weird thing is, few of them do. I thought by updatin...

Newbie

So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the w...

Sethalreadytakn

Newbie

462 Views

1 replies

0 likes

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Iphone 6s Plus Issue - Can't play song directly selected

HI,I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed. I also have IPAD Retina, and with the same account I can playback the song directly.Kindly Help.Thanks,tfernand2014

Casual Listener

HI, I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed.  I also have IPAD Retina, and with the same account I can playback the song directly. ...

421 Views

0 replies

0 likes

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Cant sync local files

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting annoying paying for a service that doesn't even wo...

Regular

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting...

465 Views

0 replies

0 likes

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Spotify crashes, iOS9.2

Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has connection problems.I monitored the state of my inte...

Newbie

Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has c...

475 Views

0 replies

1 likes

  • 475 Views
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