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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37293 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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Chromecast 2

I have the iPhone 6S Plus, running iOS 9.2I have the latest updated Spotify app(4.6.0), but I can't seem to find the new Chromecast in the app. I'v read on this forum and on Spotify's website that it should work, I'v tried restarting both devices inv...

Newbie

I have the iPhone 6S Plus, running iOS 9.2 I have the latest updated Spotify app(4.6.0), but I can't seem to find the new Chromecast in the app.   I'v read on this forum and on Spotify's...

791 Views

0 replies

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When using Spotify Connect with Radio, my thumbs up/down are greyed out and don't function

I use my iPhone to control my Spotify Connect. I like to work around the house while listening to Spotify Radio. I am connected to my stereo system Via Connect which plays fine, but as mentioned, my thumbs up/down for song voting are greyed out and d...

Casual Listener

I use my iPhone to control my Spotify Connect. I like to work around the house while listening to Spotify Radio. I am connected to my stereo system Via Connect which plays fine, but as mentioned, my ...

Yrzmyrz

Music Fan

3286 Views

14 replies

17 likes

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Can not play direct songs or playlists via my raumfeld devices.

Hi, I am new and I havent found a similar issue. Please help. Brief description of the issue:Despite Premium account, I can not play single songs or playlists on my raumfeld wifi speaker devices. Steps to reproduce the issue:First I did this: I tried...

Newbie

Hi,   I am new and I havent found a similar issue. Please help.   Brief description of the issue: Despite Premium account, I can not play single songs or playlists on my raumfeld wifi ...

375 Views

0 replies

0 likes

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iOS 9.1 ONLINE MODE no album art

So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the weird thing is, few of them do. I thought by updatin...

Newbie

So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the w...

Sethalreadytakn

Newbie

451 Views

1 replies

0 likes

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Iphone 6s Plus Issue - Can't play song directly selected

HI,I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed. I also have IPAD Retina, and with the same account I can playback the song directly.Kindly Help.Thanks,tfernand2014

Casual Listener

HI, I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed.  I also have IPAD Retina, and with the same account I can playback the song directly. ...

418 Views

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Cant sync local files

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting annoying paying for a service that doesn't even wo...

Regular

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting...

454 Views

0 replies

0 likes

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Spotify crashes, iOS9.2

Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has connection problems.I monitored the state of my inte...

Newbie

Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has c...

467 Views

0 replies

1 likes

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New Premium Member

I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full. I cannot get a Radio station to play in full. On both...

Casual Listener

I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full...

303 Views

0 replies

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My playlists are not showing up in the public - TIA

I tried everything and my friends and family still don't see them. public to secret then back to public.Created them on a desktop, still don't see them. Even tried names that make them easy to find.. BTW they are not collaborative nor secret User Sky...

Casual Listener

I tried everything and my friends and family still don't see them.   public to secret then back to public. Created them on a desktop, still don't see them. Even tried names that make them eas...

555 Views

0 replies

0 likes

Playlist iOS
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Premium Doesnt Work

HiI bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to verify the receipt runs in the background" Please help...

Newbie

Hi I bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to v...

kbrooksc

Community Legend

387 Views

1 replies

0 likes

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iPad login

Hello,I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad. My account login works on the iMac but not on the iPad. I've shut down and restarted the iPad. Any ideas how I can access Spotify on...

Visitor

Hello, I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad.  My account login works on the iMac but not on the iPad.  I've shut d...

kbrooksc

Community Legend

507 Views

1 replies

0 likes

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Playlists and stations

Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add variety to stations such as adding the artist littl...

Casual Listener

Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add ...

437 Views

0 replies

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Playlist Managment Accessibility
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Can't open spotify! on Iphone

Hello. When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app opened but after 1 hour it still hadn't opened. Have the latest version o...

Newbie

Hello.    When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app ope...

dandognorton

Casual Listener

1899 Views

3 replies

0 likes

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ascolto shuffle

I can listen to my play list only in "shuffle" mode.....I used to listen all my songs in the order I set up my list...Ho can I fix this?Thanks to allAnna

Newbie

I can listen to my play list only in "shuffle" mode..... I used to listen all my songs in the order I set up my list...Ho can I fix this? Thanks to all Anna

387 Views

0 replies

0 likes

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Chromecast for iOS

Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.

Visitor

Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.

nitramwin

Music Fan

2692 Views

4 replies

2 likes

google
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Solved!! iPod touch won't sync offline

Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync doing this over Wi-Fi - no connection problems - attempted full reinstall of Spotify on the iPod, same problem sometimes it does...

Casual Listener

Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync   doing this over Wi-Fi - no connection problems - attempted full rein...

Mister_Cheeky

Casual Listener

946 Views

1 replies

0 likes

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I have all of my song on offline

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make the newly added music offline without making all of...

Casual Listener

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make ...

Sylvana

Casual Listener

639 Views

1 replies

0 likes

help.
offline music
problems
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Can't login to free account on iPad 1

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one.I downloaded the last compatible version of the app and when I try to login it tells me my details are wrong.Ive check it on other devices and even be...

Newbie

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one. I downloaded the last compatible version of the app and when I try to login it tells me my detail...

MaryS

Roadie

363 Views

1 replies

0 likes

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Do I have a special Spotify power (or disease) ? Same Phone - Same App - Two users: different menu?

Hi Everyone, I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while the other one gets the following : search; now; moments; runni...

Newbie

Hi Everyone,   I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while th...

user-removed

Not applicable

328 Views

1 replies

0 likes

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Can't update Spotify app [iPad/ios 9.2] - advice?

I've screwed up and am hoping someone has got a fix. - Spotify running happily on elderly iPad for couple of years- month or so ago one of the automatic updates got "stuck" and thereafter the app didn't update- eventually I deleted the app completely...

Newbie

I've screwed up and am hoping someone has got a fix.     - Spotify running happily on elderly iPad for couple of years - month or so ago one of the automatic updates got "stuck" and ther...

darrenjontaylor

Newbie

1001 Views

2 replies

3 likes

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