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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30913 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95606 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293973 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123877 Views

19 replies

38 likes

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  • 19 replies
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Can't open spotify! on Iphone

Hello. When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app opened but after 1 hour it still hadn't opened. Have the latest version o...

Newbie

Hello.    When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app ope...

dandognorton

Casual Listener

1872 Views

3 replies

0 likes

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ascolto shuffle

I can listen to my play list only in "shuffle" mode.....I used to listen all my songs in the order I set up my list...Ho can I fix this?Thanks to allAnna

Newbie

I can listen to my play list only in "shuffle" mode..... I used to listen all my songs in the order I set up my list...Ho can I fix this? Thanks to all Anna

376 Views

0 replies

0 likes

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Chromecast for iOS

Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.

Visitor

Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.

nitramwin

Music Fan

2648 Views

4 replies

2 likes

google
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Solved!! iPod touch won't sync offline

Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync doing this over Wi-Fi - no connection problems - attempted full reinstall of Spotify on the iPod, same problem sometimes it does...

Casual Listener

Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync   doing this over Wi-Fi - no connection problems - attempted full rein...

Mister_Cheeky

Casual Listener

922 Views

1 replies

0 likes

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  • 1 replies
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I have all of my song on offline

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make the newly added music offline without making all of...

Casual Listener

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make ...

Sylvana

Casual Listener

625 Views

1 replies

0 likes

help.
offline music
problems
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Can't login to free account on iPad 1

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one.I downloaded the last compatible version of the app and when I try to login it tells me my details are wrong.Ive check it on other devices and even be...

Newbie

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one. I downloaded the last compatible version of the app and when I try to login it tells me my detail...

MaryS

Roadie

361 Views

1 replies

0 likes

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Do I have a special Spotify power (or disease) ? Same Phone - Same App - Two users: different menu?

Hi Everyone, I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while the other one gets the following : search; now; moments; runni...

Newbie

Hi Everyone,   I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while th...

user-removed

Not applicable

321 Views

1 replies

0 likes

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  • 1 replies
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Can't update Spotify app [iPad/ios 9.2] - advice?

I've screwed up and am hoping someone has got a fix. - Spotify running happily on elderly iPad for couple of years- month or so ago one of the automatic updates got "stuck" and thereafter the app didn't update- eventually I deleted the app completely...

Newbie

I've screwed up and am hoping someone has got a fix.     - Spotify running happily on elderly iPad for couple of years - month or so ago one of the automatic updates got "stuck" and ther...

darrenjontaylor

Newbie

978 Views

2 replies

3 likes

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Cant subscribe Premium

When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.

Newbie

When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.

591 Views

0 replies

0 likes

Android App
android mobile
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I can access a Receiver in a different WIFI with Spotify Connect

Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver.Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it.In other words: My Phone is connected to WiFi 1, and ...

Casual Listener

Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver. Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it....

406 Views

0 replies

0 likes

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Running and offline music missing

Hi all, Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"? I thought this was some kind of app glitch but after several weeks still cant find it. instead of having a simpler to u...

Newbie

Hi all,   Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"?   I thought this was some kind of app glitch but aft...

OviiiOne

Community Legend

539 Views

1 replies

0 likes

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  • 1 replies
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Premium update

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!!

Casual Listener

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!! 😞

Ahahaha

Casual Listener

908 Views

6 replies

0 likes

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  • 6 replies
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Synced Playlists randomly unsynced

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them they were no longer synced. The only thing I did inbet...

Music Fan

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them the...

Rayhicks15

Regular

1327 Views

3 replies

0 likes

bug
Bug iPhone
bug report
  • 1327 Views
  • 3 replies
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Soundhound to Spotify

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account. I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound playlist. Obviously, I want to avoid having to go to every ...

Newbie

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account.  I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound pl...

789 Views

0 replies

1 likes

  • 789 Views
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Spotify very slow to open on iOS 9

Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now. It takes easily 15-20 seconds from I click on the spotify icon until it opens properly and I get the menu. And all the while it just displays t...

Casual Listener

Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now.   It takes easily 15-20 seconds from I click on the spotify icon until it opens prope...

pwnsauce

Newbie

1294 Views

1 replies

4 likes

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Premium Not Working

I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as well as reinstalling the app I don't know what to do

Casual Listener

I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as wel...

Dogoa1

Newbie

567 Views

3 replies

0 likes

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Missing Songs in My Music

So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, when I looked at my music after getting the app again,...

Newbie

So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, whe...

309 Views

0 replies

0 likes

  • 309 Views
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Can see 'Devices available' on ipad but not on iphone

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. As an illustration, taking the following set of inst...

Casual Listener

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. A...

286 Views

0 replies

0 likes

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Problem with the Browse section

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete and reinstall Spotify. But the problem remains. I hav...

Newbie

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete an...

357 Views

0 replies

3 likes

  • 357 Views
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Solved!! I cannot turn shuffle off my spotify Phone app

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

Newbie

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

1186487558

Newbie

723 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes