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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242135 Views

27 replies

5 likes

  • 242135 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124975 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307729 Views

62 replies

16 likes

  • 307729 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132026 Views

19 replies

38 likes

  • 132026 Views
  • 19 replies
  • 38 likes

Ads pausing when screen locked

I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (usually 15 second ads). all I have to do for them to pl...

Casual Listener

I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466 I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (us...

eajsimko

Newbie

1050 Views

1 replies

0 likes

iOS 9.2
Ipad version
pause
pauses
  • 1050 Views
  • 1 replies
  • 0 likes

Screen on iPhone goes completely black after connecting to spotify connect since ios9

Hisince downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although the track / playlist continues to play through the sp...

Newbie

Hi since downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although ...

adpq

Newbie

4724 Views

2 replies

0 likes

  • 4724 Views
  • 2 replies
  • 0 likes

Monthly Payment

I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to contact them because when I write a letter to them ...

Newbie

I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to ...

Bittencourt

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

I couldnt download it on Appstore

hi,For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help.Is it a server problem for us or something? What would you suggest me...

Visitor

hi, For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help. Is it a se...

TanMaNobel

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Playback problems when streaming with iPad iOS 6 via Bluetooth

Hi, I have the New iPad and I have Spotify installed in it. Spotify App 0.5.6.19.gaec439b7 Spotify core 0.8.2.1400.gc9731fe6. I'm using it to stream music to my speakers using Logitech Wireless Speaker Adapter Kit (Bluetooth). Everything seemed to be...

Regular

Hi,   I have the New iPad and I have Spotify installed in it.  Spotify App 0.5.6.19.gaec439b7 Spotify core 0.8.2.1400.gc9731fe6.   I'm using it to stream music to my speake...

ONENINESEVENSIX

Music Fan

4449 Views

12 replies

0 likes

  • 4449 Views
  • 12 replies
  • 0 likes

Solved!! Make individual song available offline

Can anyone explain why when I make a playlist available offline some songs don't show the green downloaded icon? For example in the picture almost all songs show the icon but a few including Blood On The Leaves by Kanye doesn't show the same icon.

Casual Listener

Can anyone explain why when I make a playlist available offline some songs don't show the green downloaded icon? For example in the picture almost all songs show the icon but a few including Blood On...

Bittencourt

Spotify Star

4029 Views

3 replies

0 likes

  • 4029 Views
  • 3 replies
  • 0 likes

Solved!! Spotify running feature doesn't show up on app even though it is available in my country!

The new Spotify running feature doesn't show up on my app even though it is available in my country (switzlerland)!Does anybohave the same problem?Thanks in advance

Visitor

The new Spotify running feature doesn't show up on my app even though it is available in my country (switzlerland)! Does anybohave the same problem? Thanks in advance

Cheesezucchini

Casual Listener

15152 Views

15 replies

1 likes

Spotify running
  • 15152 Views
  • 15 replies
  • 1 likes

Profile

Got a new iPhone. Logged out of old phone and logged into new phone. I don't no my user name and password. When I reset under Email it came back as free user. I be been paying for premium a long time. How do I get back the subscription I pay for ever...

Newbie

Got a new iPhone. Logged out of old phone and logged into new phone. I don't no my user name and password. When I reset under Email it came back as free user. I be been paying for premium a long time...

driveflanger

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Saved songs not syncing across devices

I saved approximately 2000 songs from a playlist (named Synced Songs, which are actually local files) on the desktop, and thankfully all of that music showed up under "Your Music" within both the Songs and Artists categories on my iPhone. However, I ...

Music Fan

I saved approximately 2000 songs from a playlist (named Synced Songs, which are actually local files) on the desktop, and thankfully all of that music showed up under "Your Music" within both the Son...

ryansharif89

Music Fan

18909 Views

3 replies

0 likes

saved artists
saved music
saved songs
Your Music
  • 18909 Views
  • 3 replies
  • 0 likes

Updating Playlist on Multiple Devices

I have spotify on my iphone and also on another iphone i use just for music, i have created two new playlists & added songs but they are not showing on the other device?

Newbie

I have spotify on my iphone and also on another iphone i use just for music, i have created two new playlists & added songs but they are not showing on the other device? 

user-removed

Not applicable

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Subscribed but does not have Premium

I log in by Facebook, and I paid for my Student Premium. They asked me to verify if I am a student but after I verified, it send me back to the paying page, and my bank account already shows the transition. I lost the money but still does not have pr...

Newbie

I log in by Facebook, and I paid for my Student Premium. They asked me to verify if I am a student but after I verified, it send me back to the paying page, and my bank account already shows the tran...

Bittencourt

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Songs not playing correctly with buzzing sounds

I have 2 songs in my playlist which makes a buzzing noise or like the noise when an old tv isnt connected to channels. The songs were Hello cover by Stephen and She's Casual by The Hunna. In pc and in my ipad it sounds fine but not in my iphone, any ...

Casual Listener

I have 2 songs in my playlist which makes a buzzing noise or like the noise when an old tv isnt connected to channels. The songs were Hello cover by Stephen and She's Casual by The Hunna. In pc and i...

cptbrzyyzy

Casual Listener

759 Views

2 replies

0 likes

  • 759 Views
  • 2 replies
  • 0 likes

Search crash iOS 9.2

When typing anything in the sesrchbox, Spotify crashes and the iPhone (6) homescreen appears. I have local files in the app. Someone thought there may be a cause found there. Please fix the bug. Or does anyone know of a sollution?

Newbie

When typing anything in the sesrchbox, Spotify crashes and the iPhone (6) homescreen appears. I have local files in the app. Someone thought there may be a cause found there. Please fix the bug. Or d...

borntrouble

Casual Listener

702 Views

1 replies

1 likes

Crash search
  • 702 Views
  • 1 replies
  • 1 likes

Thumbs up and down don't work now on ios locked screen

Have the latest version of IOS on Iphone 6 and just bought spotify in December 2015 from free to premium, now I can rate songs thumbs up or down from locked screen, please help. It worked before. Reinstallation of the app was no help. Thanks, Mike

Casual Listener

Have the latest version of IOS on Iphone 6 and just bought spotify in December 2015 from free to premium, now I can rate songs thumbs up or down from locked screen, please help.    It worke...

426 Views

0 replies

2 likes

  • 426 Views
  • 0 replies
  • 2 likes

"Spotify Now" page / feature not showing up

I have done a bit of searching and cannot find an answer to my issue. I have been trying to enable the Spotify Now page / feature within Spotify for iOS. From what I have read, this feature should be available in iOS. I do have the Running page, but ...

Casual Listener

I have done a bit of searching and cannot find an answer to my issue. I have been trying to enable the Spotify Now page / feature within Spotify for iOS. From what I have read, this feature should be...

bmohler88

Casual Listener

1464 Views

5 replies

4 likes

  • 1464 Views
  • 5 replies
  • 4 likes

iOS 8 Battery Drain?

Since upgrading to iOS 8, I have noticed that Spotify is using significantly more battery than before the update. I generally listen to music stored on my device during my commute to work (about 30 minutes) and before iOS 8, would arrive at work havi...

Newbie

Since upgrading to iOS 8, I have noticed that Spotify is using significantly more battery than before the update. I generally listen to music stored on my device during my commute to work (about 30 m...

mgalush-us

Newbie

9321 Views

18 replies

9 likes

  • 9321 Views
  • 18 replies
  • 9 likes

Won't download

I have cleared up space, it's 500 songs, wifi is working perfectly, why aren't my songs downloading?

Newbie

I have cleared up space, it's 500 songs, wifi is working perfectly, why aren't my songs downloading?

augej742

Newbie

558 Views

1 replies

0 likes

Songs won't download
  • 558 Views
  • 1 replies
  • 0 likes

No High/Extreme quality streaming in mobile?

For some reason, I opened Spotify today on my iPhone and for streaming options, High and Extreme quality disappeared. I can still offline sync at Extreme quality, but the streaming options are gone. I've never seen this happen before. The UI is still...

Newbie

For some reason, I opened Spotify today on my iPhone and for streaming options, High and Extreme quality disappeared. I can still offline sync at Extreme quality, but the streaming options are gone. ...

Adam_B

Spotify

684 Views

1 replies

1 likes

  • 684 Views
  • 1 replies
  • 1 likes

Solved!! new running feature not showing up

Hi. I recently updated my spotify app in order to take advantage of the new update, specifically the running feature. However, I am not seeing the new updates. I even deleted and reinstalled the app. I am in the US, and I believe this feature was rol...

Visitor

Hi. I recently updated my spotify app in order to take advantage of the new update, specifically the running feature. However, I am not seeing the new updates. I even deleted and reinstalled the app....

hokeyh

Newbie

23936 Views

58 replies

6 likes

new running feature
  • 23936 Views
  • 58 replies
  • 6 likes

Spotify stop downloding

My spotify had download a lot of musics but now has stopped. I checked space in my phone e my account is premium, off course. I plugged in recharger but is not working. Anyone can help me?

Newbie

My spotify had download a lot of musics but now has stopped. I checked space in my phone e my account is premium, off course. I plugged in recharger but is not working. Anyone can help me?

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes