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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62407 Views
  • 16 replies
  • 37 likes
  • 62407 Views
  • 16 replies
  • 37 likes

Spotify won't connect on 3G on iOS 9

After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however.Has anyone encountered this problem? I know the obvious answer would be to reinstall the app, however I've got more than 12GB of offline songs which...

  • Visitor
  • After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however. Has anyone encountered this problem? I know the obvious answer would be to reinstall the app,...
  • dsa_7
  • Roadie
  • 1081 Views
  • 1 replies
  • 0 likes
  • 1081 Views
  • 1 replies
  • 0 likes

Not letting me buy premium

I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I click to buy premium the message goes away and nothi...

  • Newbie
  • I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I c...
  • dsa_7
  • Roadie
  • 448 Views
  • 1 replies
  • 1 likes
  • 448 Views
  • 1 replies
  • 1 likes

Available offline and playlist update

Hi Everybody, just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to during my commute. So my question is, when spotify updates those playlist, d...

  • Casual Listener
  • Hi Everybody,     just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to dur...
  • mike_vengeance
  • Roadie
  • 1552 Views
  • 3 replies
  • 0 likes
  • 1552 Views
  • 3 replies
  • 0 likes

Issues with Spotify playlist and song playback

Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it.Background:I'm using iOS version 8.3. I only have Spotify installed o...

  • Casual Listener
  • Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it. Background: I...
  • olliedcat
  • Casual Listener
  • 274 Views
  • 1 replies
  • 1 likes
  • 274 Views
  • 1 replies
  • 1 likes

Syncing Songs Not In Spotify Archives to Mobile from Local Files

So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local library in Spotify on the mac. I can play them fro...

  • Newbie
  • So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Can't get Spotify to play through bluetooth in 2012 Chevrolet on Iphone 5s

I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciated. Thanks

  • Newbie
  • I'm connected to bluetooth in vehicle, and can make calls through bluetooth.  However, when I play Spotify I can only hear it through my Iphone.  Any help or suggestions would be appreciate...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Playing local files to ChromeCast

Hi,I tried to create a playlist on the desktop, with local files in it.This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage to stream it to my Chromecast, message being: Sorry! Can't play ...

  • Newbie
  • Hi, I tried to create a playlist on the desktop, with local files in it. This playlist was then synced to my iPhone.   While I managed to play the file on the iPhone itself, I cannot manage ...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Spotify "not"-connect

Windows 7 Home Premium PC, 10GB ram, 6 core processor.iPhone 5s with latest iOS installed. This usually works.. Open spotify on PC, start music.Open Spotify on iPhone, tap song on bottom, tap "Devices available", then choose my PC name and I can cont...

  • Visitor
  • Windows 7 Home Premium PC, 10GB ram, 6 core processor. iPhone 5s with latest iOS installed.   This usually works..   Open spotify on PC, start music. Open Spotify on iPhone, tap song ...
  • user-removed
  • Not applicable
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Starred Playlist Gone

I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showing up twice so I deleted one, apparently that wasn't...

  • Newbie
  • I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showin...
  • jnor_
  • Newbie
  • 412 Views
  • 4 replies
  • 0 likes
  • 412 Views
  • 4 replies
  • 0 likes

Login Failed

When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" But, I logged into my desktop computer with no problems. Can someone please...

  • Newbie
  • When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?"  But, I logged int...
  • jean3601
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

doesn't recognize my Premium account on my devices

Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck

  • Newbie
  • Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck
  • jean3601
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! I could only log into the Spotify website, but not the app.

I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (because it's the only email I have) and that didn't...

  • Casual Listener
  • I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (...
  • Nico
  • Community Legend
  • 1340 Views
  • 4 replies
  • 0 likes
  • 1340 Views
  • 4 replies
  • 0 likes

Can't find device on settings. Can't play local songs on phone but can on computer.

I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offline files. It seems all offline files the name is gr...

  • Casual Listener
  • I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offli...
  • 585 Views
  • 0 replies
  • 0 likes
  • 6s
    iphone
    local
    Spotify
  • 585 Views
  • 0 replies
  • 0 likes

Solved!! Is there a way to manually sort my playlists?

Former Rdio use here who has come over to Spotify. Is there a way to manually sort my playlists? I don't mean the songs within the playlist. I want to order my playlists in an order of my choosing. Why can't I just drag and drop them in different ord...

  • Casual Listener
  • Former Rdio use here who has come over to Spotify. Is there a way to manually sort my playlists? I don't mean the songs within the playlist. I want to order my playlists in an order of my choosing. W...
  • alytkitteh
  • Casual Listener
  • 2015 Views
  • 2 replies
  • 0 likes
  • 2015 Views
  • 2 replies
  • 0 likes

Solved!! Re: Saved music disappeared

@12100460084! Sure. ^^ Here are the steps for the iPhone: 1. Go on the home screen, tap and hold the Spotify icon until it shakes.2. Tap the X symbol on the icon.3. Open the App Store then search for and install the Spotify Music app. Peace ^^

  • Community Legend
  • @12100460084!    Sure. ^^ Here are the steps for the iPhone: 1. Go on the home screen, tap and hold the Spotify icon until it shakes. 2. Tap the X symbol on the...
  • 12100460084
  • Casual Listener
  • 549 Views
  • 4 replies
  • 1 likes
  • 549 Views
  • 4 replies
  • 1 likes

"Starred" list shows oldest song

my started list normally in the past showed my most recently added to the list now it shows the oldest firstHow do I change it back

  • Newbie
  • my started list normally in the past showed my most recently added to the list now it shows the oldest first How do I change it back
  • 01jules04
  • Newbie
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

My Starred Playlist appears to be missing...

I noticed a few days ago that I no longer have a playlist named Starred. I had a lot of music in that playlist and would like to know how I can recover it! I went to the app that we can use to recover accidentally deleted playlists and its not there....

  • Newbie
  • I noticed a few days ago that I no longer have a playlist named Starred.  I had a lot of music in that playlist and would like to know how I can recover it!  I went to the app that we can u...
  • Ruud279b
  • Music Fan
  • 476 Views
  • 1 replies
  • 1 likes
  • 476 Views
  • 1 replies
  • 1 likes

Equalizer bug on Spotify 4.4.0.1576 Premium on iOS 9.1

=== START OF TEMPLATE ===The Equalizer does not work properly in Spotify version 4.4.0.1576 Premium (I am using iPhone 6s iOS 9.1) If you change the equalizer settings, either to a user definded or one of the equalizer templetes, and then turn equali...

  • Casual Listener
  • === START OF TEMPLATE === The Equalizer does not work properly in Spotify version 4.4.0.1576 Premium (I am using iPhone 6s iOS 9.1)   If you change the equalizer settings, either to a user ...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Spotify Thinks I'm Out of The Country

My spotify thinks I am out of the country when I try to login. I emailed customer service, and they sent me back an email in Spanish. I am extremely frustrated.

  • Newbie
  • My spotify thinks I am out of the country when I try to login. I emailed customer service, and they sent me back an email in Spanish. I am extremely frustrated. 
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Help

I bought Spotify premium and it barged me but on my app it still says free even after I deleted the app and reinstalled it. Spotify never emailed me with a 10 # digit code

  • Newbie
  • I bought Spotify premium and it barged me but on my app it still says free even after I deleted the app and reinstalled it. Spotify never emailed me with a 10 # digit code
  • OviiiOne
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes