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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43375 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109070 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can see 'Devices available' on ipad but not on iphone

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. As an illustration, taking the following set of inst...

Casual Listener

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. A...

307 Views

0 replies

0 likes

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Problem with the Browse section

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete and reinstall Spotify. But the problem remains. I hav...

Newbie

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete an...

382 Views

0 replies

3 likes

  • 382 Views
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  • 3 likes

Solved!! I cannot turn shuffle off my spotify Phone app

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

Newbie

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

1186487558

Newbie

786 Views

2 replies

0 likes

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  • 2 replies
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New release notifications not showing up

Hi there! My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lots of albums - every week, in essence - due to his "A State of Tranc...

Newbie

  Hi there!   My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lo...

674 Views

0 replies

1 likes

  • 674 Views
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  • 1 likes

Playlists/stations

Hi i am new to spotify and am new to the spotify comunityI use the spotify app on my iphone using voiceover because i am totally blindI have to questions about the app 1 can you add artists to a playlist or is it just songsThe second question is can ...

Casual Listener

Hi i am new to spotify and am new to the spotify comunity I use the spotify app on my iphone using voiceover because i am totally blind I have to questions about the app 1 can you add artists to a ...

272 Views

0 replies

0 likes

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Disactivate Spotify

How to I delete my spotify so it will stop charging me monthly?

Newbie

How to I delete my spotify so it will stop charging me monthly?

GiPeSa

Casual Listener

456 Views

1 replies

0 likes

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  • 1 replies
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No sound while streaming to AppleTV from iPad

Hi all, since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover of the singles. Streaming from iPhone to the box with versi...

Visitor

Hi all,   since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover...

469 Views

0 replies

0 likes

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Help Pleeease ... Runkeeper and Spotify

Runkeeper will not allow me to log into Spotify despite using the right username and password???I am following all the correct steps using the right logins but it is just not happening? Am I doing something wrong? PLEASE HELP Thank you so much in adv...

Casual Listener

Runkeeper will not allow me to log into Spotify despite using the right username and password??? I am following all the correct steps using the right logins but it is just not happening?  Am I...

nielstamara

Newbie

1264 Views

5 replies

0 likes

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Spotify to Facebook??

I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do? Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig

Newbie

I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do?    Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig😩

user-removed

Not applicable

344 Views

1 replies

0 likes

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HACKER

Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they would play random songs and skip what i wanted to l...

Casual Listener

Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they ...

user-removed

Not applicable

415 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Auto-lock setting on iPhone

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not an issue before. When I emailed a customer service abou...

Casual Listener

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not a...

koalapeck

Casual Listener

5459 Views

10 replies

0 likes

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  • 10 replies
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[All Platforms][Playlists] Cannot sync computer files to iPhone playlists

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that aren't on Spotify but that are from my computer (i...

Casual Listener

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that...

MikeATL

Casual Listener

858 Views

1 replies

2 likes

All Platforms
Playlists
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Solved!! spotify running feature not showing

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still experiencing this problem with everything up to date. Ive tried ...

Newbie

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still exp...

Nico

Community Legend

581 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Running- IOS Help

The icon for "running" does not appear when i'm using my Premium subscription on my iPhone. Everything is up to date.When I log in from an android, the icon appears. Does anyone know what's going on?

Casual Listener

The icon for "running" does not appear when i'm using my Premium subscription on my iPhone. Everything is up to date. When I log in from an android, the icon appears. Does anyone know what's going o...

user-removed

Not applicable

1000 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Ipad crashes when adding a playlist

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

Casual Listener

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

smart1e

Casual Listener

694 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Discover weekly not showing up

Hi-I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons for why I paid premium for spotify.I'd appreciate some...

Newbie

Hi- I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons...

LordRollin

Community Legend

837 Views

1 replies

0 likes

Discoverweekly
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  • 1 replies
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Solved!! Shuffle Play

Hello, I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure this out. Spotify just show a 'shuffle play' green button. I ha...

Casual Listener

Hello,   I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure thi...

alessia_gb

Casual Listener

993 Views

4 replies

0 likes

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  • 4 replies
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I have items missing from my menu (Running, Activity)

Hi, I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and 'Music'. Why has this happened and how do I go back to the ...

Newbie

Hi,   I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and...

Jorisvanbaars

Casual Listener

1084 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Getting charged $10 for student account

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting charged. I will take legal action if it continues.

Casual Listener

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting ch...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes