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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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Solved!! iPad unable to play ANY songs - won't play downloaded/offline tracks or stream from radio.

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of all tracks I've tried, and I'm unable to stream from ...

Casual Listener

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of al...

Allyw524

Newbie

6929 Views

5 replies

0 likes

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Spotify does not play songs

Hey there, I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work: Every time I download the app to my iphone and play the first song from a playlist on shuffle, it works...

Casual Listener

Hey there,   I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work:   Every time I download the app to m...

dnlstn

Casual Listener

430 Views

1 replies

0 likes

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All songs song muffled/extremely low quality?

The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I change the sound quality they soun the same as well....

Newbie

The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I c...

rjjones031

Newbie

1185 Views

1 replies

0 likes

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log in issues

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

Newbie

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

jessilynn94

Regular

463 Views

1 replies

0 likes

Login
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Offline use and recently played artists

Sometimes I save albums, save them for offline use on my iPhone, And listen to them offline. My questions is: Does listening offline get recognized by Spotify as streaming an album? Will the artist I listen to offline, eventually be added to my “rece...

Visitor

Sometimes I save albums, save them for offline use on my iPhone, And listen to them offline.   My questions is:  Does listening offline get recognized by Spotify as streaming an album?&nb...

413 Views

0 replies

0 likes

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Spotify Connect doesn't work with Running

When I use Spotify Running, Spotify Connect disappears. Compare that to the bar at the bottom that normally appears with the devices I can connect to. I assume this is Spotify Connect? This is the view that opens from that bar for when I'm not using ...

Regular

When I use Spotify Running, Spotify Connect disappears. Compare that to the bar at the bottom that normally appears with the devices I can connect to. I assume this is Spotify Connect? This...

589 Views

0 replies

0 likes

chromecast audio
Spotify running
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Ipod Shuffle and Spotify Premium

Spotify help says that Ipod Shuffle should be able to sync with spotify: "Spotify supports streaming and offline syncing to iPod touch versions with iOS 5 or later. You can sync only your local files to the following models: All iPod classic, nano sh...

Newbie

Spotify help says that Ipod Shuffle should be able to sync with spotify:   "Spotify supports streaming and offline syncing to iPod touch versions with iOS 5 or later. You can sync only your loca...

854 Views

0 replies

0 likes

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Spotify says it has synced local files to my phone but won't play them

Hello, so I yesterday I got a new phone and restored it from a backup. It kept most of my information, but still required me to offline sync all of the songs from my spotify playlists. They are now all fully synced and have green checkmarks, but when...

Newbie

Hello, so I yesterday I got a new phone and restored it from a backup. It kept most of my information, but still required me to offline sync all of the songs from my spotify playlists. They are now a...

316 Views

0 replies

0 likes

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Running mode not visible

I used to use he Running mode on my iPhone 6 (iOS 9.2), but suddenly I cannot find it in the drop down menu. All I see are "Search," "Explore," "Radio," and "Your Music." I don't think it's important, but my phone operates in Spanish, so the app also...

Newbie

I used to use he Running mode on my iPhone 6 (iOS 9.2), but suddenly I cannot find it in the drop down menu. All I see are "Search," "Explore," "Radio," and "Your Music." I don't think it's important...

FraanTeruel

Music Fan

780 Views

1 replies

0 likes

Running
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Spotify automatically downloading albums to iOS app - how can this be prevented?

I apologise if this is referred and resolved elsewhere, but I have serached extensively, with no solution yet - I hope someone can help me! I am a (new) Spotify Premium user. I am running Version 4.6.0.1466 on iOS 9.2 on my iPhone.I also use Spotify ...

Newbie

I apologise if this is referred and resolved elsewhere, but I have serached extensively, with no solution yet - I hope someone can help me!   I am a (new) Spotify Premium user. I am running Ve...

augustoct26

Newbie

996 Views

1 replies

2 likes

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Christmas gift from Spotify.

Hey community ! Since yesterday, when I add to my music the Beatles songs, my account change into a free one. And I'm a premium user !!! 2 days without premium! And when I try to reach Spotify ! They don't have even an email !!!Thanks for your atenti...

Newbie

Hey community ! Since yesterday, when I add to my music the Beatles songs, my account change into a free one. And I'm a premium user !!! 2 days without premium! And when I try to reach Spotify ! They...

hayleynagy123

Newbie

770 Views

2 replies

0 likes

Theft Spotify premium
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Local files won't download

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting annoying paying for a service that doesn't even wo...

Regular

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting...

jms30

Regular

452 Views

1 replies

0 likes

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queue list ipad

Hi how is it possible to see the queue list of songs and Edit it on ipad? regardsThomas

Newbie

Hi   how is it possible to see the queue list of songs and Edit it on ipad?   regards Thomas

349 Views

0 replies

1 likes

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Downloading wrong song for local files offline

Not really sure if I'm posting in the right place considering how weirldy this forum is laid out but I'll give it a shot, let me know if I'm wrong. I recently downloaded all of the old Logic mixtapes that aren't on spotify and added them as local fil...

Newbie

Not really sure if I'm posting in the right place considering how weirldy this forum is laid out but I'll give it a shot, let me know if I'm wrong.   I recently downloaded all of the old Logic...

441 Views

0 replies

0 likes

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Charged for 4.99 Premium

I recently found out that there was a student discount for Spotify Premium, so I decided to try it (I've had premium before but, I was paying the regular 9.99). I was billed for this service as shown in my bank statement yesterday, but when I try to ...

Newbie

I recently found out that there was a student discount for Spotify Premium, so I decided to try it (I've had premium before but, I was paying the regular 9.99). I was billed for this service as shown...

408 Views

0 replies

0 likes

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Solved!! Song order

Hi, I have spotify premium, which i use on my iphone. The thing that annoys me the most is that the oldest songs are on the top of my playlists and the newest at the bottom, so i have scroll all the way to the bottom of the playlist to listen to the ...

Newbie

Hi,    I have spotify premium, which i use on my iphone. The thing that annoys me the most is that the oldest songs are on the top of my playlists and the newest at the bottom, so i hav...

1262401683

Casual Listener

933 Views

3 replies

3 likes

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Syncing offline

I just upgraded to spotify premium. I am trying to sync all of my music so that it is available to be played offline. However, after a few songs only, my phone comes up with a message saying "Download Error: Downloading has stopped becaue there's no ...

Newbie

I just upgraded to spotify premium. I am trying to sync all of my music so that it is available to be played offline. However, after a few songs only, my phone comes up with a message saying "Downloa...

421 Views

0 replies

0 likes

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Remove "Remastered" for every song of the beatles

Hello i want to know how to remove the "remastered" word for every song of the beatles PD I Love The Beatles well done streaming music

Newbie

Hello i want to know how to remove the "remastered" word for every song of the beatles   PD I Love The Beatles well done streaming music

428 Views

0 replies

1 likes

  • 428 Views
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Unable to use Chromecast from Iphone

I have a Chromecast 1 with latest firmware. I signed up for Spotify premium today and installed the app on my Iphone. So everything is up to date. My Chromecast works fine with other apps. It is on V1.17.46278. I rebooted them to be sure.When I play ...

Newbie

I have a Chromecast 1 with latest firmware. I signed up for Spotify premium today and installed the app on my Iphone. So everything is up to date. My Chromecast works fine with other apps. It is on V...

368 Views

0 replies

0 likes

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