Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242115 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124945 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451664 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307721 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I am new and I havent found a similar issue. Please help. Brief description of the issue:Despite Premium account, I can not play single songs or playlists on my raumfeld wifi speaker devices. Steps to reproduce the issue:First I did this: I tried...
Hi, I am new and I havent found a similar issue. Please help. Brief description of the issue: Despite Premium account, I can not play single songs or playlists on my raumfeld wifi ...
395 Views
0 replies
0 likes
So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the weird thing is, few of them do. I thought by updatin...
So I know the bug has been existing for quite a while, and I've been living with it since I changed my device from hTC m7 to iPhone 6s with iOS 9.1. Most of my album arts are not showing up and the w...
Newbie
474 Views
1 replies
0 likes
HI,I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed. I also have IPAD Retina, and with the same account I can playback the song directly.Kindly Help.Thanks,tfernand2014
HI, I just got an Iphone 6s Plus and having difficulty playing back the song being selected as displayed. I also have IPAD Retina, and with the same account I can playback the song directly. ...
428 Views
0 replies
0 likes
I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting annoying paying for a service that doesn't even wo...
I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting...
479 Views
0 replies
0 likes
Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has connection problems.I monitored the state of my inte...
Ever since I updated to iOS 9.2 I noticed Spotify sometimes takes more than 20 seconds to open or doesnt open at all, and that Spotify hangs and crashes alot with browsing and playing, as if it has c...
486 Views
0 replies
1 likes
I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full. I cannot get a Radio station to play in full. On both...
I've just upgraded to Premium and having enormous interface problems with Spotify. I used to use Rdio which was simple & easy bur Spotify iis something else. I cannot get an album to play in full...
319 Views
0 replies
0 likes
I tried everything and my friends and family still don't see them. public to secret then back to public.Created them on a desktop, still don't see them. Even tried names that make them easy to find.. BTW they are not collaborative nor secret User Sky...
I tried everything and my friends and family still don't see them. public to secret then back to public. Created them on a desktop, still don't see them. Even tried names that make them eas...
582 Views
0 replies
0 likes
HiI bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to verify the receipt runs in the background" Please help...
Hi I bought premium on my iPhone with itunes credits but it does\nt give me premium. I've tried relogging to the app and when i log back in it says "receipt could not be verified. a new attempt to v...
Community Legend
413 Views
1 replies
0 likes
Hello,I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad. My account login works on the iMac but not on the iPad. I've shut down and restarted the iPad. Any ideas how I can access Spotify on...
Hello, I just joined Spotify and found that my iMac OS is too old for Spotify, so I tried to open on my new(ish) iPad. My account login works on the iMac but not on the iPad. I've shut d...
Community Legend
522 Views
1 replies
0 likes
Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add variety to stations such as adding the artist littl...
Hey I am new to the Spotify community and would like some help with creating playlistS and stations on the iPhone app how do you add artist to a playlist and or is that possible and 2 how do you add ...
460 Views
0 replies
0 likes
Hello. When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app opened but after 1 hour it still hadn't opened. Have the latest version o...
Hello. When I try to start the Spotify app on my Iphone all I see is the black background and Spotifys logo... But nothing more happens it stays like that, tried having the app ope...
Casual Listener
1939 Views
3 replies
0 likes
I can listen to my play list only in "shuffle" mode.....I used to listen all my songs in the order I set up my list...Ho can I fix this?Thanks to allAnna
I can listen to my play list only in "shuffle" mode..... I used to listen all my songs in the order I set up my list...Ho can I fix this? Thanks to all Anna
403 Views
0 replies
0 likes
Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.
Please integrate Spotify with Chromecast on iOS. I've started using Google Play Music more due to its better integration with both Apple TV and Chromecast, on iOS devices.
Music Fan
2778 Views
4 replies
2 likes
Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync doing this over Wi-Fi - no connection problems - attempted full reinstall of Spotify on the iPod, same problem sometimes it does...
Using Spotify on both PC and iPod touch - when I add songs to "my music" and fire it up on the iPod, the songs won't sync doing this over Wi-Fi - no connection problems - attempted full rein...
Casual Listener
967 Views
1 replies
0 likes
Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make the newly added music offline without making all of...
Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make ...
Casual Listener
660 Views
1 replies
0 likes
Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one.I downloaded the last compatible version of the app and when I try to login it tells me my details are wrong.Ive check it on other devices and even be...
Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one. I downloaded the last compatible version of the app and when I try to login it tells me my detail...
Roadie
388 Views
1 replies
0 likes
Hi Everyone, I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while the other one gets the following : search; now; moments; runni...
Hi Everyone, I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while th...
Not applicable
349 Views
1 replies
0 likes
I've screwed up and am hoping someone has got a fix. - Spotify running happily on elderly iPad for couple of years- month or so ago one of the automatic updates got "stuck" and thereafter the app didn't update- eventually I deleted the app completely...
I've screwed up and am hoping someone has got a fix. - Spotify running happily on elderly iPad for couple of years - month or so ago one of the automatic updates got "stuck" and ther...
Newbie
1045 Views
2 replies
3 likes
When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.
When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.
624 Views
0 replies
0 likes
Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver.Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it.In other words: My Phone is connected to WiFi 1, and ...
Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver. Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it....
446 Views
0 replies
0 likes
