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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109057 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301895 Views

62 replies

16 likes

  • 301895 Views
  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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local files not syncing to mobile app

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? I've removed all devices and have reinstalled the mobile app....

Casual Listener

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? &nbsp...

emmmapearl

Casual Listener

1207 Views

5 replies

0 likes

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Can't add friends on "find friends" page

Hi guys!Brief description of the issue:when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my activity page and it says there is no activity bc I st...

Casual Listener

Hi guys! Brief description of the issue: when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my...

Tsac77

Regular

1338 Views

5 replies

0 likes

Find friends
follow friends
Friends
  • 1338 Views
  • 5 replies
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How do you get your songs in alphabetical order on your iphone?

Hi!I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone 6. On the first two devices I managed to get my songs ...

Newbie

Hi! I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone...

Elvis0219

Newbie

9183 Views

2 replies

0 likes

Alphabetical
iOS
iphone
order
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Solved!! Just Subscribed -- But Playlists and Songs say "Not Available Offline"

Hi, I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline." Am I doing something wrong??I use an iPod Touch 5th generation. The app version of...

Casual Listener

Hi,   I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline."  Am I doing somet...

Nico

Community Legend

937 Views

3 replies

0 likes

Offline Access
  • 937 Views
  • 3 replies
  • 0 likes

Search function seems broken

I have an iPad 4 running the latest iOS and up to date Spotify software. When j try to search something it comes up but then I can't click on it or do anything with it without exiting the software and restarting it. Any thoughts anyone?

Casual Listener

I have an iPad 4 running the latest iOS and up to date Spotify software. When j try to search something it comes up but then I can't click on it or do anything with it without exiting the software an...

Bazeboiee

Casual Listener

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Running and other selections missing of menu

Hello!I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only shows "Search, Browse, Radio, and Your Music". So I have...

Newbie

Hello! I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only sho...

SpaceCowboy303

Newbie

2011 Views

7 replies

0 likes

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Spotify Running Dissappears

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...

Newbie

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it agai...

user-removed

Not applicable

574 Views

1 replies

0 likes

connection
Running
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Shows are not showing

Hi all, I am unable to see the Shows section within spotify. Shouldnt this feature be there already? Cannot access or see it via ios or osx. Im living in Germany by the way. Any ideas? Best

Casual Listener

Hi all,   I am unable to see the Shows section within spotify. Shouldnt this feature be there already?  Cannot access or see it via ios or osx.    Im living in Germany by the...

neorun

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
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Running app doesn't show up on iPhone

Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up even after reinstalling.... HELP!!! Thanks

Newbie

Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up e...

Nico

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

my premium isn't working

I just payed for premium with the student discount last night and it still hasn't given me premium.

Casual Listener

I just payed for premium with the student discount last night and it still hasn't given me premium.

nunnnun

Community Legend

489 Views

3 replies

0 likes

  • 489 Views
  • 3 replies
  • 0 likes

Local Files Appear as 0 on iPhone 6 (Device shows up on desktop)

I've tried reinstalling it on both phone AND PC, then firewall, etc. Didn't have this problem before... On my iPhone 6, I see that my local files are GONE. The list appears as 0 despite having numerous files on my Desktop, which all show up under Loc...

Regular

I've tried reinstalling it on both phone AND PC, then firewall, etc. Didn't have this problem before...   On my iPhone 6, I see that my local files are GONE. The list appears as 0 despite havi...

272 Views

0 replies

0 likes

  • 272 Views
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Solved!! iPad unable to play ANY songs - won't play downloaded/offline tracks or stream from radio.

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of all tracks I've tried, and I'm unable to stream from ...

Casual Listener

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of al...

Allyw524

Newbie

6938 Views

5 replies

0 likes

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  • 5 replies
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Spotify does not play songs

Hey there, I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work: Every time I download the app to my iphone and play the first song from a playlist on shuffle, it works...

Casual Listener

Hey there,   I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work:   Every time I download the app to m...

dnlstn

Casual Listener

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

All songs song muffled/extremely low quality?

The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I change the sound quality they soun the same as well....

Newbie

The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I c...

rjjones031

Newbie

1192 Views

1 replies

0 likes

  • 1192 Views
  • 1 replies
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log in issues

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

Newbie

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

jessilynn94

Regular

478 Views

1 replies

0 likes

Login
  • 478 Views
  • 1 replies
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Offline use and recently played artists

Sometimes I save albums, save them for offline use on my iPhone, And listen to them offline. My questions is: Does listening offline get recognized by Spotify as streaming an album? Will the artist I listen to offline, eventually be added to my “rece...

Visitor

Sometimes I save albums, save them for offline use on my iPhone, And listen to them offline.   My questions is:  Does listening offline get recognized by Spotify as streaming an album?&nb...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
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Spotify Connect doesn't work with Running

When I use Spotify Running, Spotify Connect disappears. Compare that to the bar at the bottom that normally appears with the devices I can connect to. I assume this is Spotify Connect? This is the view that opens from that bar for when I'm not using ...

Regular

When I use Spotify Running, Spotify Connect disappears. Compare that to the bar at the bottom that normally appears with the devices I can connect to. I assume this is Spotify Connect? This...

600 Views

0 replies

0 likes

chromecast audio
Spotify running
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Ipod Shuffle and Spotify Premium

Spotify help says that Ipod Shuffle should be able to sync with spotify: "Spotify supports streaming and offline syncing to iPod touch versions with iOS 5 or later. You can sync only your local files to the following models: All iPod classic, nano sh...

Newbie

Spotify help says that Ipod Shuffle should be able to sync with spotify:   "Spotify supports streaming and offline syncing to iPod touch versions with iOS 5 or later. You can sync only your loca...

861 Views

0 replies

0 likes

  • 861 Views
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Spotify says it has synced local files to my phone but won't play them

Hello, so I yesterday I got a new phone and restored it from a backup. It kept most of my information, but still required me to offline sync all of the songs from my spotify playlists. They are now all fully synced and have green checkmarks, but when...

Newbie

Hello, so I yesterday I got a new phone and restored it from a backup. It kept most of my information, but still required me to offline sync all of the songs from my spotify playlists. They are now a...

325 Views

0 replies

0 likes

  • 325 Views
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