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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232492 Views

27 replies

5 likes

  • 232492 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114087 Views

116 replies

13 likes

Other
  • 114087 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303913 Views

61 replies

16 likes

  • 303913 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

  • 129645 Views
  • 19 replies
  • 38 likes

Playlists/stations

Hi i am new to spotify and am new to the spotify comunityI use the spotify app on my iphone using voiceover because i am totally blindI have to questions about the app 1 can you add artists to a playlist or is it just songsThe second question is can ...

Casual Listener

Hi i am new to spotify and am new to the spotify comunity I use the spotify app on my iphone using voiceover because i am totally blind I have to questions about the app 1 can you add artists to a ...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Disactivate Spotify

How to I delete my spotify so it will stop charging me monthly?

Newbie

How to I delete my spotify so it will stop charging me monthly?

GiPeSa

Casual Listener

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

No sound while streaming to AppleTV from iPad

Hi all, since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover of the singles. Streaming from iPhone to the box with versi...

Visitor

Hi all,   since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover...

476 Views

0 replies

0 likes

  • 476 Views
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Help Pleeease ... Runkeeper and Spotify

Runkeeper will not allow me to log into Spotify despite using the right username and password???I am following all the correct steps using the right logins but it is just not happening? Am I doing something wrong? PLEASE HELP Thank you so much in adv...

Casual Listener

Runkeeper will not allow me to log into Spotify despite using the right username and password??? I am following all the correct steps using the right logins but it is just not happening?  Am I...

nielstamara

Newbie

1291 Views

5 replies

0 likes

  • 1291 Views
  • 5 replies
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Spotify to Facebook??

I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do? Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig

Newbie

I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do?    Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig😩

user-removed

Not applicable

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

HACKER

Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they would play random songs and skip what i wanted to l...

Casual Listener

Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they ...

user-removed

Not applicable

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Auto-lock setting on iPhone

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not an issue before. When I emailed a customer service abou...

Casual Listener

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not a...

koalapeck

Casual Listener

5486 Views

10 replies

0 likes

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  • 10 replies
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[All Platforms][Playlists] Cannot sync computer files to iPhone playlists

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that aren't on Spotify but that are from my computer (i...

Casual Listener

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that...

MikeATL

Casual Listener

869 Views

1 replies

2 likes

All Platforms
Playlists
  • 869 Views
  • 1 replies
  • 2 likes

Solved!! spotify running feature not showing

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still experiencing this problem with everything up to date. Ive tried ...

Newbie

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still exp...

Nico

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Running- IOS Help

The icon for "running" does not appear when i'm using my Premium subscription on my iPhone. Everything is up to date.When I log in from an android, the icon appears. Does anyone know what's going on?

Casual Listener

The icon for "running" does not appear when i'm using my Premium subscription on my iPhone. Everything is up to date. When I log in from an android, the icon appears. Does anyone know what's going o...

user-removed

Not applicable

1062 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Ipad crashes when adding a playlist

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

Casual Listener

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

smart1e

Casual Listener

701 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Discover weekly not showing up

Hi-I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons for why I paid premium for spotify.I'd appreciate some...

Newbie

Hi- I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons...

LordRollin

Community Legend

848 Views

1 replies

0 likes

Discoverweekly
  • 848 Views
  • 1 replies
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Solved!! Shuffle Play

Hello, I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure this out. Spotify just show a 'shuffle play' green button. I ha...

Casual Listener

Hello,   I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure thi...

alessia_gb

Casual Listener

1014 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

I have items missing from my menu (Running, Activity)

Hi, I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and 'Music'. Why has this happened and how do I go back to the ...

Newbie

Hi,   I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and...

Jorisvanbaars

Casual Listener

1101 Views

5 replies

3 likes

  • 1101 Views
  • 5 replies
  • 3 likes

Getting charged $10 for student account

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting charged. I will take legal action if it continues.

Casual Listener

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting ch...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

local files not syncing to mobile app

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? I've removed all devices and have reinstalled the mobile app....

Casual Listener

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? &nbsp...

emmmapearl

Casual Listener

1228 Views

5 replies

0 likes

  • 1228 Views
  • 5 replies
  • 0 likes

Can't add friends on "find friends" page

Hi guys!Brief description of the issue:when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my activity page and it says there is no activity bc I st...

Casual Listener

Hi guys! Brief description of the issue: when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my...

Tsac77

Regular

1348 Views

5 replies

0 likes

Find friends
follow friends
Friends
  • 1348 Views
  • 5 replies
  • 0 likes

How do you get your songs in alphabetical order on your iphone?

Hi!I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone 6. On the first two devices I managed to get my songs ...

Newbie

Hi! I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone...

Elvis0219

Newbie

9200 Views

2 replies

0 likes

Alphabetical
iOS
iphone
order
  • 9200 Views
  • 2 replies
  • 0 likes

Solved!! Just Subscribed -- But Playlists and Songs say "Not Available Offline"

Hi, I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline." Am I doing something wrong??I use an iPod Touch 5th generation. The app version of...

Casual Listener

Hi,   I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline."  Am I doing somet...

Nico

Community Legend

946 Views

3 replies

0 likes

Offline Access
  • 946 Views
  • 3 replies
  • 0 likes