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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30970 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95637 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293988 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123892 Views

19 replies

38 likes

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  • 19 replies
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App issues

Whenever I open the Spotify app it freezes. I have to close it and try again. Do that like 4 times and then let it the app sit open for 3 or 4 mins before it will work again. I've tried deleting and reinstalling still does it. It does while on data, ...

Newbie

Whenever I open the Spotify app it freezes. I have to close it and try again. Do that like 4 times and then let it the app sit open for 3 or 4 mins before it will work again. I've tried deleting and ...

302 Views

0 replies

0 likes

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My music won't dowonload

I've had this issue for a couple of months now and it's infuriating. I'm a premium member of Spotify and recently my music simply won't download. I have over 25gb of storage available on my phone so memory isn't an issue? What can be done to rectify ...

Newbie

I've had this issue for a couple of months now and it's infuriating. I'm a premium member of Spotify and recently my music simply won't download. I have over 25gb of storage available on my phone so ...

684 Views

0 replies

0 likes

offline mode
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Can't search anything

Hey,I can't search any music in spotify.Do you know something about this problem?My internet is working and the offline mode is turned off.I'm able to listen to online music, too.

Newbie

Hey, I can't search any music in spotify. Do you know something about this problem? My internet is working and the offline mode is turned off. I'm able to listen to online music, too.

270 Views

0 replies

0 likes

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Paid premium and won't work offline

Worked for about 2 hrs and just stopped. When I went to look at the APP it now says it won't work offline?It was just working? What the heck? Says to go online to download but they ARE downloaded ?? HELP in the 2nd hour of an 8 hr road trip with no m...

Newbie

Worked for about 2 hrs and just stopped. When I went to look at the APP it now says it won't work offline? It was just working? What the heck? Says to go online to download but they ARE downloaded ?...

341 Views

0 replies

0 likes

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Family account

How can i connect my doughters account with mine after upgrading to a family account?

Newbie

How can i connect my doughters account with mine after upgrading to a family account?

Sunworshipper

Casual Listener

649 Views

2 replies

0 likes

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Log in to spotify without facebook

Hello! Just got my mom onto spotify, and she logged in with facebook.. now she is up and running, and is also a premium user. but we can not log in to spotify on her phone(without also being logged into facebook) my question is: can we get a username...

Newbie

Hello!  Just got my mom onto spotify, and she logged in with facebook.. now she is up and running, and is also a premium user. but we can not log in to spotify on her phone(without also bein...

Mduran447

Casual Listener

74415 Views

7 replies

4 likes

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  • 7 replies
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Local Files won't sync to iPhone

Hello, my iPhone 6S Plus will not sync any local files from my laptop, no matter what I do. I have tried everything other people have tried here, but nothing seems to work. I am connected to the same network on both devices, it is registered as a hom...

Newbie

Hello, my iPhone 6S Plus will not sync any local files from my laptop, no matter what I do. I have tried everything other people have tried here, but nothing seems to work. I am connected to the same...

439 Views

0 replies

0 likes

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How to delete

I can't delete a song from my playlist. I click on the (...) and there is no delete option. On my boyfriends account he has a delete option. Please note we are both using iPhones.

Newbie

I can't delete a song from my playlist. I click on the (...) and there is no delete option. On my boyfriends account he has a delete option. Please note we are both using iPhones.

329 Views

0 replies

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BUG: You're offline... iOS, but I and can play all music, Running is not available.

As the title say: Spotify begins with "you're offline". So the Running feature is not present. But all the music is available and I got no offline music on my Spotify. Offline mode is off (in the settings) restarts have been made (both types) reinsta...

Newbie

As the title say: Spotify begins with "you're offline". So the Running feature is not present. But all the music is available and I got no offline music on my Spotify. Offline mode is off (in the set...

537 Views

0 replies

0 likes

bug report
Running with spotify
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Plays not showing on Facebook Activity Log

When listening to music on my iPhone, the plays don't show on my Facebook Activity Log. This used to work, I don't know what has changed. I removed the app from iOS and also removed it from my Facebook App's list and started again but with no luck. T...

Casual Listener

When listening to music on my iPhone, the plays don't show on my Facebook Activity Log. This used to work, I don't know what has changed.   I removed the app from iOS and also removed it from ...

fvalcruz

Music Fan

1191 Views

4 replies

2 likes

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Ipod

I used to use Rdio and have switched to Spotify. With Rdio, I could make my playlists on the desktop app, then sync everything over to my iPod with a click. Can this be done with Spotify. I wasnt' able to download the latest Spotify app for my iPod b...

Newbie

I used to use Rdio and have switched to Spotify. With Rdio, I could make my playlists on the desktop app, then sync everything over to my iPod with a click. Can this be done with Spotify.  &nbs...

user-removed

Not applicable

573 Views

3 replies

0 likes

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Crashing & lack of sync

I just updated to Premium. Its been a disaster. Wont sync playlists, and crashes constantly. Got lured in by ability to play offline, but this is horrible. Is there a fix. The lack of tech support is a joke as well.

Newbie

I just updated to Premium. Its been a disaster. Wont sync playlists, and crashes constantly. Got lured in by ability to play offline, but this is horrible. Is there a fix. The lack of tech support is...

341 Views

0 replies

0 likes

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Syncing the wrong song version

I'm trying to sync songs not available on Spotify for offline listening on my iPhone but when I add the playlist from my local file the wrong versions are added to my playlist.Let me exemplify this situation. I'm trying to sync the iTunes Sessions al...

Newbie

I'm trying to sync songs not available on Spotify for offline listening on my iPhone but when I add the playlist from my local file the wrong versions are added to my playlist. Let me exemplify this...

Tobias82

Casual Listener

453 Views

1 replies

0 likes

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My premium isn't working

I paid £0:99p for spotify premium for 3 months and it doesn't seem to be working .I can't access any of the features but I did get an email said that I have paid for it .

Casual Listener

I paid £0:99p for spotify premium for 3 months and it doesn't seem to be working . I can't access any of the features but I did get an email said that I have paid for it .

Lucy92

Casual Listener

622 Views

2 replies

0 likes

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Local Tracks NOT LOADING

so im trying to add new tracks to my local playlist (these are all mp3's placed into spotify playlist and made to be available off line)I have my plugged in and wi-fi is working but all I get is the message waiting to download ... while the new track...

Newbie

so im trying to add new tracks to my local playlist (these are all mp3's placed into spotify playlist and made to be available off line) I have my plugged in and wi-fi is working but all I get is th...

272 Views

0 replies

0 likes

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Can't edit track info

I just recently updated the Spotify app on my phone and laptop. All of a sudden I can't update the track information for my local files. Is there still a way to do this? Thanks.

Casual Listener

I just recently updated the Spotify app on my phone and laptop. All of a sudden I can't update the track information for my local files. Is there still a way to do this? Thanks.

mblack101

Music Fan

1959 Views

3 replies

0 likes

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How to view song information in the new "Up Next"

After the latest update for iOS, there is now an "Up Next" view replacing the play queue. I am able to reorder songs now, which is a welcome feature. However, I cannot figure out how to get options for the songs in the queue because the "more" button...

Visitor

After the latest update for iOS, there is now an "Up Next" view replacing the play queue. I am able to reorder songs now, which is a welcome feature. However, I cannot figure out how to get options f...

2592 Views

0 replies

1 likes

iOS 9.2
play queue management
songs
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what version of ios for latest

what version of ios supports the latest version of spotify for ios (4.6.0.1466), currently have a ipod touch 2nd gen with ios 4.2 and am only able to use older version of spotify

Gig Goer

what version of ios supports the latest version of spotify for ios (4.6.0.1466), currently have a ipod touch 2nd gen with ios 4.2 and am only able to use older version of spotify

379 Views

0 replies

0 likes

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can't log in

just installed spotify (older version) from apple app store on 2nd gen ipod touch running ios 4.2. Spotify keeps saying saying I've changed or misspelled the password (I have NOT as it works on my ipad, galaxy tab, s3, and desktop). Then tried loggin...

Gig Goer

just installed spotify (older version) from apple app store on 2nd gen ipod touch running ios 4.2. Spotify keeps saying saying I've changed or misspelled the password (I have NOT as it works on my ip...

wthomas69

Gig Goer

405 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Now changed/not working?

Spotify Now no longer lets me choose "time theme" e.g. Morning Commute. Instead I get a static page of playlists.Is this how Now is intended to work?NB. Premium user in UK.

Regular

Spotify Now no longer lets me choose "time theme" e.g. Morning Commute. Instead I get a static page of playlists. Is this how Now is intended to work? NB. Premium user in UK.

_vm

Regular

1032 Views

4 replies

0 likes

NOW
  • 1032 Views
  • 4 replies
  • 0 likes