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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237434 Views

27 replies

5 likes

  • 237434 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118654 Views

116 replies

13 likes

Other
  • 118654 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305458 Views

62 replies

16 likes

  • 305458 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130803 Views

19 replies

38 likes

  • 130803 Views
  • 19 replies
  • 38 likes

Auto-lock setting on iPhone

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not an issue before. When I emailed a customer service abou...

Casual Listener

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not a...

koalapeck

Casual Listener

5512 Views

10 replies

0 likes

  • 5512 Views
  • 10 replies
  • 0 likes

[All Platforms][Playlists] Cannot sync computer files to iPhone playlists

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that aren't on Spotify but that are from my computer (i...

Casual Listener

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that...

MikeATL

Casual Listener

879 Views

1 replies

2 likes

All Platforms
Playlists
  • 879 Views
  • 1 replies
  • 2 likes

Solved!! spotify running feature not showing

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still experiencing this problem with everything up to date. Ive tried ...

Newbie

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still exp...

Nico

Community Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Solved!! Running- IOS Help

The icon for "running" does not appear when i'm using my Premium subscription on my iPhone. Everything is up to date.When I log in from an android, the icon appears. Does anyone know what's going on?

Casual Listener

The icon for "running" does not appear when i'm using my Premium subscription on my iPhone. Everything is up to date. When I log in from an android, the icon appears. Does anyone know what's going o...

user-removed

Not applicable

1086 Views

6 replies

0 likes

  • 1086 Views
  • 6 replies
  • 0 likes

Solved!! Ipad crashes when adding a playlist

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

Casual Listener

Have an ipad air 2 on latest os but every time I try and add a playlist it crashes, any ideas?

smart1e

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

Discover weekly not showing up

Hi-I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons for why I paid premium for spotify.I'd appreciate some...

Newbie

Hi- I recently subscribed to spotify two weeks ago. Discover Weekly feature is not showing up on the browse section. My friends and family all have this feature and they is one of the main reasons...

LordRollin

Community Legend

858 Views

1 replies

0 likes

Discoverweekly
  • 858 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play

Hello, I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure this out. Spotify just show a 'shuffle play' green button. I ha...

Casual Listener

Hello,   I am a premium user and I still have problems with 'shuffle play'. I know this topic has been discussed many times in the past and perhaps this is just me being too dumb to figure thi...

alessia_gb

Casual Listener

1032 Views

4 replies

0 likes

  • 1032 Views
  • 4 replies
  • 0 likes

I have items missing from my menu (Running, Activity)

Hi, I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and 'Music'. Why has this happened and how do I go back to the ...

Newbie

Hi,   I recently upgraded to an iPhone 6s, and I've just noticed that for some reason 'Running' and 'Activity' are now missing from my menu. All I have there is 'Search', 'Browse', 'Radio' and...

Jorisvanbaars

Casual Listener

1105 Views

5 replies

3 likes

  • 1105 Views
  • 5 replies
  • 3 likes

Getting charged $10 for student account

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting charged. I will take legal action if it continues.

Casual Listener

I signed up for the 3 months for $0.99 and it was suppose to be $4 a month for a student account, however I'm being charged $10 a month. I also cancelled my account last month and still am getting ch...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

local files not syncing to mobile app

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? I've removed all devices and have reinstalled the mobile app....

Casual Listener

I have local files on my desktop synced and can listen to them there; however when I click on local files on the mobile app it says it's currently empty. Any ideas on how to trouble shoot? &nbsp...

emmmapearl

Casual Listener

1239 Views

5 replies

0 likes

  • 1239 Views
  • 5 replies
  • 0 likes

Can't add friends on "find friends" page

Hi guys!Brief description of the issue:when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my activity page and it says there is no activity bc I st...

Casual Listener

Hi guys! Brief description of the issue: when I try to follow friends from my "find friends" list i add a few people, it shows them as added (little green check mark), I press done and return to my...

Tsac77

Regular

1368 Views

5 replies

0 likes

Find friends
follow friends
Friends
  • 1368 Views
  • 5 replies
  • 0 likes

How do you get your songs in alphabetical order on your iphone?

Hi!I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone 6. On the first two devices I managed to get my songs ...

Newbie

Hi! I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone...

Elvis0219

Newbie

9204 Views

2 replies

0 likes

Alphabetical
iOS
iphone
order
  • 9204 Views
  • 2 replies
  • 0 likes

Solved!! Just Subscribed -- But Playlists and Songs say "Not Available Offline"

Hi, I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline." Am I doing something wrong??I use an iPod Touch 5th generation. The app version of...

Casual Listener

Hi,   I just subscribed to premium because I want to be able to take my playlists with me on the go, but all of the songs are saying "this song isn't available offline."  Am I doing somet...

Nico

Community Legend

959 Views

3 replies

0 likes

Offline Access
  • 959 Views
  • 3 replies
  • 0 likes

Search function seems broken

I have an iPad 4 running the latest iOS and up to date Spotify software. When j try to search something it comes up but then I can't click on it or do anything with it without exiting the software and restarting it. Any thoughts anyone?

Casual Listener

I have an iPad 4 running the latest iOS and up to date Spotify software. When j try to search something it comes up but then I can't click on it or do anything with it without exiting the software an...

Bazeboiee

Casual Listener

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Running and other selections missing of menu

Hello!I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only shows "Search, Browse, Radio, and Your Music". So I have...

Newbie

Hello! I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only sho...

SpaceCowboy303

Newbie

2039 Views

7 replies

0 likes

  • 2039 Views
  • 7 replies
  • 0 likes

Spotify Running Dissappears

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...

Newbie

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it agai...

user-removed

Not applicable

588 Views

1 replies

0 likes

connection
Running
  • 588 Views
  • 1 replies
  • 0 likes

Shows are not showing

Hi all, I am unable to see the Shows section within spotify. Shouldnt this feature be there already? Cannot access or see it via ios or osx. Im living in Germany by the way. Any ideas? Best

Casual Listener

Hi all,   I am unable to see the Shows section within spotify. Shouldnt this feature be there already?  Cannot access or see it via ios or osx.    Im living in Germany by the...

neorun

Casual Listener

505 Views

2 replies

0 likes

  • 505 Views
  • 2 replies
  • 0 likes

Running app doesn't show up on iPhone

Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up even after reinstalling.... HELP!!! Thanks

Newbie

Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up e...

Nico

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

my premium isn't working

I just payed for premium with the student discount last night and it still hasn't given me premium.

Casual Listener

I just payed for premium with the student discount last night and it still hasn't given me premium.

nunnnun

Community Legend

507 Views

3 replies

0 likes

  • 507 Views
  • 3 replies
  • 0 likes