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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242101 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124924 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307713 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132020 Views

19 replies

38 likes

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Running and offline music missing

Hi all, Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"? I thought this was some kind of app glitch but after several weeks still cant find it. instead of having a simpler to u...

Newbie

Hi all,   Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"?   I thought this was some kind of app glitch but aft...

OviiiOne

Community Legend

578 Views

1 replies

0 likes

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  • 1 replies
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Premium update

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!!

Casual Listener

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!! 😞

Ahahaha

Casual Listener

1052 Views

6 replies

0 likes

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Synced Playlists randomly unsynced

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them they were no longer synced. The only thing I did inbet...

Music Fan

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them the...

Rayhicks15

Regular

1385 Views

3 replies

0 likes

bug
Bug iPhone
bug report
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  • 3 replies
  • 0 likes

Soundhound to Spotify

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account. I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound playlist. Obviously, I want to avoid having to go to every ...

Newbie

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account.  I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound pl...

825 Views

0 replies

1 likes

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  • 1 likes

Spotify very slow to open on iOS 9

Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now. It takes easily 15-20 seconds from I click on the spotify icon until it opens properly and I get the menu. And all the while it just displays t...

Casual Listener

Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now.   It takes easily 15-20 seconds from I click on the spotify icon until it opens prope...

pwnsauce

Newbie

1347 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Premium Not Working

I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as well as reinstalling the app I don't know what to do

Casual Listener

I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as wel...

Dogoa1

Newbie

627 Views

3 replies

0 likes

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  • 3 replies
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Missing Songs in My Music

So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, when I looked at my music after getting the app again,...

Newbie

So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, whe...

330 Views

0 replies

0 likes

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Can see 'Devices available' on ipad but not on iphone

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. As an illustration, taking the following set of inst...

Casual Listener

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. A...

314 Views

0 replies

0 likes

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Problem with the Browse section

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete and reinstall Spotify. But the problem remains. I hav...

Newbie

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete an...

399 Views

0 replies

3 likes

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Solved!! I cannot turn shuffle off my spotify Phone app

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

Newbie

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

1186487558

Newbie

815 Views

2 replies

0 likes

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  • 2 replies
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New release notifications not showing up

Hi there! My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lots of albums - every week, in essence - due to his "A State of Tranc...

Newbie

  Hi there!   My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lo...

692 Views

0 replies

1 likes

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Playlists/stations

Hi i am new to spotify and am new to the spotify comunityI use the spotify app on my iphone using voiceover because i am totally blindI have to questions about the app 1 can you add artists to a playlist or is it just songsThe second question is can ...

Casual Listener

Hi i am new to spotify and am new to the spotify comunity I use the spotify app on my iphone using voiceover because i am totally blind I have to questions about the app 1 can you add artists to a ...

287 Views

0 replies

0 likes

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Disactivate Spotify

How to I delete my spotify so it will stop charging me monthly?

Newbie

How to I delete my spotify so it will stop charging me monthly?

GiPeSa

Casual Listener

480 Views

1 replies

0 likes

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No sound while streaming to AppleTV from iPad

Hi all, since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover of the singles. Streaming from iPhone to the box with versi...

Visitor

Hi all,   since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover...

480 Views

0 replies

0 likes

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Help Pleeease ... Runkeeper and Spotify

Runkeeper will not allow me to log into Spotify despite using the right username and password???I am following all the correct steps using the right logins but it is just not happening? Am I doing something wrong? PLEASE HELP Thank you so much in adv...

Casual Listener

Runkeeper will not allow me to log into Spotify despite using the right username and password??? I am following all the correct steps using the right logins but it is just not happening?  Am I...

nielstamara

Newbie

1306 Views

5 replies

0 likes

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Spotify to Facebook??

I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do? Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig

Newbie

I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do?    Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig😩

user-removed

Not applicable

352 Views

1 replies

0 likes

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  • 1 replies
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HACKER

Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they would play random songs and skip what i wanted to l...

Casual Listener

Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they ...

user-removed

Not applicable

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Auto-lock setting on iPhone

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not an issue before. When I emailed a customer service abou...

Casual Listener

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not a...

koalapeck

Casual Listener

5530 Views

10 replies

0 likes

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  • 10 replies
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[All Platforms][Playlists] Cannot sync computer files to iPhone playlists

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that aren't on Spotify but that are from my computer (i...

Casual Listener

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that...

MikeATL

Casual Listener

888 Views

1 replies

2 likes

All Platforms
Playlists
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Solved!! spotify running feature not showing

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still experiencing this problem with everything up to date. Ive tried ...

Newbie

The running feature in spotify has recently disappeared after i had been using it for months. The original thread regarding the running feature has since been resolved. However im still exp...

Nico

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes