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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30943 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95618 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293984 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123885 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify Now changed/not working?

Spotify Now no longer lets me choose "time theme" e.g. Morning Commute. Instead I get a static page of playlists.Is this how Now is intended to work?NB. Premium user in UK.

Regular

Spotify Now no longer lets me choose "time theme" e.g. Morning Commute. Instead I get a static page of playlists. Is this how Now is intended to work? NB. Premium user in UK.

_vm

Regular

1032 Views

4 replies

0 likes

NOW
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Personal Music doesn't play on Chromecast

I have files that I added from iTunes on my Spotify Desktop. I added them to a playlist and made them available offline. I can listen to them on my iPhone no problem. If I try to chromecast the playlist from my iPhone, any of the personal songs do no...

Newbie

I have files that I added from iTunes on my Spotify Desktop. I added them to a playlist and made them available offline. I can listen to them on my iPhone no problem. If I try to chromecast the playl...

283 Views

0 replies

0 likes

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Download

I need help. I love my spotify. But can have my phone in at work no more. Is there a way to download my spotify playlist to a mp3 player so I can still play my favorite songs?

Casual Listener

I need help. I love my spotify. But can have my phone in at work no more. Is there a way to download my spotify playlist to a mp3 player so I can still play my favorite songs?

kelliebest51012

Casual Listener

391 Views

1 replies

0 likes

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  • 1 replies
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Where is the running feature?

I've used this before, and now its not there. I removed Spotify on my iPhone, reinstalled, and it was there, used it, now its gone 2 hours later...What gives?

Newbie

I've used this before, and now its not there. I removed Spotify on my iPhone, reinstalled, and it was there, used it, now its gone 2 hours later...What gives?

Nico

Community Legend

390 Views

1 replies

0 likes

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  • 1 replies
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Re: iOS iPhone extra storage for Spotify offline playback

NOT SURE OF THIS BUT IF i can use wireless hard drive to play music mp3s and vids to my iphone now without hard ware update if spotify put software to let you save tracks lists or what ever to a dir on any net work on your iphone why would that not w...

Casual Listener

NOT SURE OF THIS BUT IF i can use wireless hard drive to play music mp3s and vids to my iphone now without hard ware update if spotify put software to let you save tracks lists or what ever to a dir ...

621 Views

0 replies

2 likes

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Moving to another country!!!!

Hi!! So I created my Spotify account when I was still living in London!! But I have now moved back to Singapore (Which is not in China ,if you're wondering. It's just a tiny country in Asia :)). And I haven't been using Spotify for quite a while! But...

Newbie

Hi!! So I created my Spotify account when I was still living in London!! But I have now moved back to Singapore (Which is not in China ,if you're wondering. It's just a tiny country in Asia :)). And ...

249 Views

0 replies

0 likes

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Spotify always offline

Hey guys my Spotifiy is always offline when i'm outta my house (mobile internet), but with stable internet like at home its always online.Can some1 help me pls? ty. Lucas

Newbie

Hey guys   my Spotifiy is always offline when i'm outta my house (mobile internet), but with stable internet like at home its always online. Can some1 help me pls?   ty. Lucas

driveflanger

Community Legend

345 Views

1 replies

0 likes

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Premium

Pagué el servicio de premium hace más de 24h y al pagar apareció un número de orden. Pero lo he recibido nada de lo que el servicio premium me ofrece. Que debo hacer?

Newbie

Pagué el servicio de premium hace más de 24h y al pagar apareció un número de orden. Pero lo he recibido nada de lo que el servicio premium me ofrece. Que debo hacer?

241 Views

0 replies

0 likes

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Forgot login info for Spotify premium acct.

I'm trying to add my Spotify premium account to my iPhone 6S. But I don't remember my password or username

Newbie

I'm trying to add my Spotify premium account to my iPhone 6S. But I don't remember my password or username

251 Views

0 replies

0 likes

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Solved!! iOS 9.2 and Spotify 4.6

Having issues across all my iOS devices with the latest Spotify app. The app does not stream on wifi both at home and at work - I get offline messages on all the iOS devices while I know I can stream Pandora, Apple Music, Netflix (so it isn't a netwo...

Casual Listener

Having issues across all my iOS devices with the latest Spotify app.   The app does not stream on wifi both at home and at work - I get offline messages on all the iOS devices while I know I c...

mpython

Casual Listener

838 Views

2 replies

0 likes

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Spotify Now interface/function change?

What happened to Spotify now? Up until a day or so ago, in Spotify now you could scroll vertically throughout sequential periods of the day and scroll horizontally to view corresponding playlists. That was so great! A day or so ago that seemed to cha...

Newbie

What happened to Spotify now?   Up until a day or so ago, in Spotify now you could scroll vertically throughout sequential periods of the day and scroll horizontally to view corresponding play...

MattSuda

Spotify Star

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
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Spotify iOS Bug

In the iOS player, when listening to a genre radio station (not a playlist), using a double-click on my headphone remote skips two songs, not one. It works fine on playlists, just not radio. By headphone remote, I mean the clicker integrated into the...

Newbie

In the iOS player, when listening to a genre radio station (not a playlist), using a double-click on my headphone remote skips two songs, not one. It works fine on playlists, just not radio.  By...

MattSuda

Spotify Star

371 Views

1 replies

0 likes

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  • 1 replies
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Features on OS App

When I swictehd accounts because I wanted to have an account not associated with Facebook, I noticed after a while I never got the new features such as ‘Now' and was told that there is something wrong with my account and they only way to get the ‘Now...

Roadie

When I swictehd accounts because I wanted to have an account not associated with Facebook, I noticed after a while I never got the new features such as ‘Now' and was told that there is something wron...

MattSuda

Spotify Star

317 Views

1 replies

0 likes

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  • 1 replies
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iPhone 6 - local files from Desktop

I have songs that are on my comp (desktop) on this path....C:\\my_albumI went into spotiy preference and set local files to on with this path C:\\my_albumthen I go to my spotify desktop app local files and select all of these files (8 songs) and add ...

Newbie

I have songs that are on my comp (desktop) on this path....C:\\my_album I went into spotiy preference and set local files to on with this path C:\\my_album then I go to my spotify desktop app local...

MattSuda

Spotify Star

445 Views

1 replies

0 likes

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  • 1 replies
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No sound on latest update

The latest update on IPhone 6Plus is version 4.6.0 and was uploaded today 17 December 2015 and there is NO SOUND. Any news or advice (I've checked speaker, restarted, uploaded new version and problem persists).

Newbie

The latest update on IPhone 6Plus is version 4.6.0 and was uploaded today 17 December 2015 and there is NO SOUND.   Any news or advice (I've checked speaker, restarted, uploaded new version an...

MattSuda

Spotify Star

324 Views

1 replies

0 likes

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  • 1 replies
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Wrong Pricing

Hello,I was trying to get Spotify Premium, but at the site says:R$ 1,99 for 3 months, and then later, R$ 14,90.But when I was about to finish, the billet charged R$14,90.How can get the Premium at promotional value?Thanks

Newbie

Hello, I was trying to get Spotify Premium, but at the site says: R$ 1,99 for 3 months, and then later, R$ 14,90. But when I was about to finish, the billet charged R$14,90. How can get the P...

MattSuda

Spotify Star

495 Views

1 replies

1 likes

  • 495 Views
  • 1 replies
  • 1 likes

Why did Spotify Now change? And can I revert it?

Hi, last week (or was it the week before?) Spotify Now changed on my iPhone (running IOS 9.2 with Spotify 4.6.0.1466). Before that I had a drop-down menu to choose the time of day (morning, evening, late night, and so on). Now there is just a list of...

Newbie

Hi,   last week (or was it the week before?) Spotify Now changed on my iPhone (running IOS 9.2 with Spotify 4.6.0.1466). Before that I had a drop-down menu to choose the time of day (morning, ...

MattSuda

Spotify Star

852 Views

1 replies

0 likes

iphone
NOW
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Feedback and issues on IOS app

I would like to see the following in the IOS app.a) Add feedback button so we can post to support from within the app, It took me 20 mins NOT to find a feedback form in the appb) Add button to go off-line on the main screen - as I move around alot, I...

Casual Listener

I would like to see the following in the IOS app. a) Add feedback button so we can post to support from within the app, It took me 20 mins NOT to find a feedback form in the app b) Add button ...

MattSuda

Spotify Star

415 Views

1 replies

0 likes

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App Store updates should always have release notes

Hi, what's this new route you're moving towards?There's an update for Spotify in the App Store but not a single release note? If this is not made mandatory by Apple then it should be mandatory for every respectable developer to provide release notes ...

Composer

Hi,   what's this new route you're moving towards? There's an update for Spotify in the App Store but not a single release note?   If this is not made mandatory by Apple then it should...

MattSuda

Spotify Star

664 Views

1 replies

2 likes

  • 664 Views
  • 1 replies
  • 2 likes

Solved!! Where is the play queue on I pad

How do I see what is in my play queue on my I pad?

Casual Listener

How do I see what is in my play queue on my I pad?

MattSuda

Spotify Star

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes