Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246310 Views

27 replies

5 likes

  • 246310 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131456 Views

119 replies

13 likes

Other
  • 131456 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3323 Views

0 replies

0 likes

iOS
  • 3323 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309870 Views

62 replies

16 likes

  • 309870 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133537 Views

19 replies

38 likes

  • 133537 Views
  • 19 replies
  • 38 likes

Can't login to free account on iPad 1

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one.I downloaded the last compatible version of the app and when I try to login it tells me my details are wrong.Ive check it on other devices and even be...

Newbie

Hi, I have a free account that I have used on my new iPad but I wanted to use it on my old iPad one. I downloaded the last compatible version of the app and when I try to login it tells me my detail...

MaryS

Roadie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Do I have a special Spotify power (or disease) ? Same Phone - Same App - Two users: different menu?

Hi Everyone, I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while the other one gets the following : search; now; moments; runni...

Newbie

Hi Everyone,   I have two spotify users. One that is connected to my facebook and another one. does somebody know why the first user gets the old sidebar (browse, search, your music), while th...

user-removed

Not applicable

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Can't update Spotify app [iPad/ios 9.2] - advice?

I've screwed up and am hoping someone has got a fix. - Spotify running happily on elderly iPad for couple of years- month or so ago one of the automatic updates got "stuck" and thereafter the app didn't update- eventually I deleted the app completely...

Newbie

I've screwed up and am hoping someone has got a fix.     - Spotify running happily on elderly iPad for couple of years - month or so ago one of the automatic updates got "stuck" and ther...

darrenjontaylor

Newbie

1049 Views

2 replies

3 likes

  • 1049 Views
  • 2 replies
  • 3 likes

Cant subscribe Premium

When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.

Newbie

When i try subscribing to Premium, i cant fill the form with my personal infos. Triple checked, evertrhing looks ok, bit it keep saying i have invalid data.

628 Views

0 replies

0 likes

Android App
android mobile
  • 628 Views
  • 0 replies
  • 0 likes

I can access a Receiver in a different WIFI with Spotify Connect

Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver.Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it.In other words: My Phone is connected to WiFi 1, and ...

Casual Listener

Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver. Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it....

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Running and offline music missing

Hi all, Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"? I thought this was some kind of app glitch but after several weeks still cant find it. instead of having a simpler to u...

Newbie

Hi all,   Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"?   I thought this was some kind of app glitch but aft...

OviiiOne

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Premium update

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!!

Casual Listener

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!! 😞

Ahahaha

Casual Listener

1091 Views

6 replies

0 likes

  • 1091 Views
  • 6 replies
  • 0 likes

Synced Playlists randomly unsynced

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them they were no longer synced. The only thing I did inbet...

Music Fan

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them the...

Rayhicks15

Regular

1400 Views

3 replies

0 likes

bug
Bug iPhone
bug report
  • 1400 Views
  • 3 replies
  • 0 likes

Soundhound to Spotify

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account. I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound playlist. Obviously, I want to avoid having to go to every ...

Newbie

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account.  I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound pl...

838 Views

0 replies

1 likes

  • 838 Views
  • 0 replies
  • 1 likes

Spotify very slow to open on iOS 9

Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now. It takes easily 15-20 seconds from I click on the spotify icon until it opens properly and I get the menu. And all the while it just displays t...

Casual Listener

Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now.   It takes easily 15-20 seconds from I click on the spotify icon until it opens prope...

pwnsauce

Newbie

1357 Views

1 replies

4 likes

  • 1357 Views
  • 1 replies
  • 4 likes

Premium Not Working

I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as well as reinstalling the app I don't know what to do

Casual Listener

I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as wel...

Dogoa1

Newbie

650 Views

3 replies

0 likes

  • 650 Views
  • 3 replies
  • 0 likes

Missing Songs in My Music

So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, when I looked at my music after getting the app again,...

Newbie

So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, whe...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Can see 'Devices available' on ipad but not on iphone

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. As an illustration, taking the following set of inst...

Casual Listener

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. A...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Problem with the Browse section

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete and reinstall Spotify. But the problem remains. I hav...

Newbie

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete an...

408 Views

0 replies

3 likes

  • 408 Views
  • 0 replies
  • 3 likes

Solved!! I cannot turn shuffle off my spotify Phone app

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

Newbie

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

1186487558

Newbie

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes

New release notifications not showing up

Hi there! My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lots of albums - every week, in essence - due to his "A State of Tranc...

Newbie

  Hi there!   My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lo...

700 Views

0 replies

1 likes

  • 700 Views
  • 0 replies
  • 1 likes

Playlists/stations

Hi i am new to spotify and am new to the spotify comunityI use the spotify app on my iphone using voiceover because i am totally blindI have to questions about the app 1 can you add artists to a playlist or is it just songsThe second question is can ...

Casual Listener

Hi i am new to spotify and am new to the spotify comunity I use the spotify app on my iphone using voiceover because i am totally blind I have to questions about the app 1 can you add artists to a ...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Disactivate Spotify

How to I delete my spotify so it will stop charging me monthly?

Newbie

How to I delete my spotify so it will stop charging me monthly?

GiPeSa

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

No sound while streaming to AppleTV from iPad

Hi all, since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover of the singles. Streaming from iPhone to the box with versi...

Visitor

Hi all,   since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Help Pleeease ... Runkeeper and Spotify

Runkeeper will not allow me to log into Spotify despite using the right username and password???I am following all the correct steps using the right logins but it is just not happening? Am I doing something wrong? PLEASE HELP Thank you so much in adv...

Casual Listener

Runkeeper will not allow me to log into Spotify despite using the right username and password??? I am following all the correct steps using the right logins but it is just not happening?  Am I...

nielstamara

Newbie

1323 Views

5 replies

0 likes

  • 1323 Views
  • 5 replies
  • 0 likes