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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43359 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301878 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127800 Views

19 replies

38 likes

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Songs won't download for offline

I have the latest version of Spotify Premium on my iPhone 6 and everything was working great up until the past few days. I save songs and they no longer automatically save for offline availability. I'm always on wifi when this happens and I have more...

Newbie

I have the latest version of Spotify Premium on my iPhone 6 and everything was working great up until the past few days. I save songs and they no longer automatically save for offline availability. I...

482 Views

0 replies

0 likes

Download error
Offline Access
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Spotify running

The running feature has disappeared on my Spotify I uninstalled and reinstalled it was back but once closed the app it was gone againI am using Spotify on the iPhone 6 with latest iOS and Spotify has also been updated to the latest version

Regular

The running feature has disappeared on my Spotify I uninstalled and reinstalled it was back but once closed the app it was gone again I am using Spotify on the iPhone 6 with latest iOS and Spotify...

Trivinoguevara

Newbie

538 Views

1 replies

0 likes

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I thought I'd signed up for premium but being told it's just a trial

I saw the $0.99 for 3 month offer and thought I'd signed up this morning. I entered credit card details even. But now I'm told I am only on a trial. I then clicked the GET PREMIUM button in the email (which said about the same $0.99 for 3 months offe...

Newbie

I saw the $0.99 for 3 month offer and thought I'd signed up this morning. I entered credit card details even. But now I'm told I am only on a trial. I then clicked the GET PREMIUM button in the email...

253 Views

0 replies

0 likes

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Aranza Hdez

Hola hoy trate de instalar spotify premium con la oferta de 9 pesos por 3 meses al introducir el número de tarjeta y todo lo que me pide que haga y aceptar los términos y condiciones me manda un mensaje pequeño al principio en letras rojas diciendo q...

Newbie

Hola hoy trate de instalar spotify premium con la oferta de 9 pesos por 3 meses al introducir el número de tarjeta y todo lo que me pide que haga y aceptar los términos y condiciones me manda un mens...

232 Views

0 replies

0 likes

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App issues

Whenever I open the Spotify app it freezes. I have to close it and try again. Do that like 4 times and then let it the app sit open for 3 or 4 mins before it will work again. I've tried deleting and reinstalling still does it. It does while on data, ...

Newbie

Whenever I open the Spotify app it freezes. I have to close it and try again. Do that like 4 times and then let it the app sit open for 3 or 4 mins before it will work again. I've tried deleting and ...

316 Views

0 replies

0 likes

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My music won't dowonload

I've had this issue for a couple of months now and it's infuriating. I'm a premium member of Spotify and recently my music simply won't download. I have over 25gb of storage available on my phone so memory isn't an issue? What can be done to rectify ...

Newbie

I've had this issue for a couple of months now and it's infuriating. I'm a premium member of Spotify and recently my music simply won't download. I have over 25gb of storage available on my phone so ...

701 Views

0 replies

0 likes

offline mode
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Can't search anything

Hey,I can't search any music in spotify.Do you know something about this problem?My internet is working and the offline mode is turned off.I'm able to listen to online music, too.

Newbie

Hey, I can't search any music in spotify. Do you know something about this problem? My internet is working and the offline mode is turned off. I'm able to listen to online music, too.

285 Views

0 replies

0 likes

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Paid premium and won't work offline

Worked for about 2 hrs and just stopped. When I went to look at the APP it now says it won't work offline?It was just working? What the heck? Says to go online to download but they ARE downloaded ?? HELP in the 2nd hour of an 8 hr road trip with no m...

Newbie

Worked for about 2 hrs and just stopped. When I went to look at the APP it now says it won't work offline? It was just working? What the heck? Says to go online to download but they ARE downloaded ?...

364 Views

0 replies

0 likes

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Family account

How can i connect my doughters account with mine after upgrading to a family account?

Newbie

How can i connect my doughters account with mine after upgrading to a family account?

Sunworshipper

Casual Listener

686 Views

2 replies

0 likes

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Log in to spotify without facebook

Hello! Just got my mom onto spotify, and she logged in with facebook.. now she is up and running, and is also a premium user. but we can not log in to spotify on her phone(without also being logged into facebook) my question is: can we get a username...

Newbie

Hello!  Just got my mom onto spotify, and she logged in with facebook.. now she is up and running, and is also a premium user. but we can not log in to spotify on her phone(without also bein...

Mduran447

Casual Listener

74519 Views

7 replies

4 likes

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Local Files won't sync to iPhone

Hello, my iPhone 6S Plus will not sync any local files from my laptop, no matter what I do. I have tried everything other people have tried here, but nothing seems to work. I am connected to the same network on both devices, it is registered as a hom...

Newbie

Hello, my iPhone 6S Plus will not sync any local files from my laptop, no matter what I do. I have tried everything other people have tried here, but nothing seems to work. I am connected to the same...

471 Views

0 replies

0 likes

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How to delete

I can't delete a song from my playlist. I click on the (...) and there is no delete option. On my boyfriends account he has a delete option. Please note we are both using iPhones.

Newbie

I can't delete a song from my playlist. I click on the (...) and there is no delete option. On my boyfriends account he has a delete option. Please note we are both using iPhones.

357 Views

0 replies

0 likes

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BUG: You're offline... iOS, but I and can play all music, Running is not available.

As the title say: Spotify begins with "you're offline". So the Running feature is not present. But all the music is available and I got no offline music on my Spotify. Offline mode is off (in the settings) restarts have been made (both types) reinsta...

Newbie

As the title say: Spotify begins with "you're offline". So the Running feature is not present. But all the music is available and I got no offline music on my Spotify. Offline mode is off (in the set...

550 Views

0 replies

0 likes

bug report
Running with spotify
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Plays not showing on Facebook Activity Log

When listening to music on my iPhone, the plays don't show on my Facebook Activity Log. This used to work, I don't know what has changed. I removed the app from iOS and also removed it from my Facebook App's list and started again but with no luck. T...

Casual Listener

When listening to music on my iPhone, the plays don't show on my Facebook Activity Log. This used to work, I don't know what has changed.   I removed the app from iOS and also removed it from ...

fvalcruz

Music Fan

1268 Views

4 replies

2 likes

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Ipod

I used to use Rdio and have switched to Spotify. With Rdio, I could make my playlists on the desktop app, then sync everything over to my iPod with a click. Can this be done with Spotify. I wasnt' able to download the latest Spotify app for my iPod b...

Newbie

I used to use Rdio and have switched to Spotify. With Rdio, I could make my playlists on the desktop app, then sync everything over to my iPod with a click. Can this be done with Spotify.  &nbs...

user-removed

Not applicable

629 Views

3 replies

0 likes

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Crashing & lack of sync

I just updated to Premium. Its been a disaster. Wont sync playlists, and crashes constantly. Got lured in by ability to play offline, but this is horrible. Is there a fix. The lack of tech support is a joke as well.

Newbie

I just updated to Premium. Its been a disaster. Wont sync playlists, and crashes constantly. Got lured in by ability to play offline, but this is horrible. Is there a fix. The lack of tech support is...

355 Views

0 replies

0 likes

  • 355 Views
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Syncing the wrong song version

I'm trying to sync songs not available on Spotify for offline listening on my iPhone but when I add the playlist from my local file the wrong versions are added to my playlist.Let me exemplify this situation. I'm trying to sync the iTunes Sessions al...

Newbie

I'm trying to sync songs not available on Spotify for offline listening on my iPhone but when I add the playlist from my local file the wrong versions are added to my playlist. Let me exemplify this...

Tobias82

Casual Listener

473 Views

1 replies

0 likes

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  • 1 replies
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My premium isn't working

I paid £0:99p for spotify premium for 3 months and it doesn't seem to be working .I can't access any of the features but I did get an email said that I have paid for it .

Casual Listener

I paid £0:99p for spotify premium for 3 months and it doesn't seem to be working . I can't access any of the features but I did get an email said that I have paid for it .

Lucy92

Casual Listener

642 Views

2 replies

0 likes

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Local Tracks NOT LOADING

so im trying to add new tracks to my local playlist (these are all mp3's placed into spotify playlist and made to be available off line)I have my plugged in and wi-fi is working but all I get is the message waiting to download ... while the new track...

Newbie

so im trying to add new tracks to my local playlist (these are all mp3's placed into spotify playlist and made to be available off line) I have my plugged in and wi-fi is working but all I get is th...

286 Views

0 replies

0 likes

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Can't edit track info

I just recently updated the Spotify app on my phone and laptop. All of a sudden I can't update the track information for my local files. Is there still a way to do this? Thanks.

Casual Listener

I just recently updated the Spotify app on my phone and laptop. All of a sudden I can't update the track information for my local files. Is there still a way to do this? Thanks.

mblack101

Music Fan

1991 Views

3 replies

0 likes

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