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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30914 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95601 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293972 Views

60 replies

15 likes

  • 293972 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123876 Views

19 replies

38 likes

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  • 19 replies
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Spotify Running Not Working

Hello! I am wondering where the Running app went? I use it daily for my runs and I went to use it yesterday (12/18) and it was not there. And the font was very big on the navigation tab. Please tell me you didn't get rid of it. It's the only reason I...

Newbie

Hello!   I am wondering where the Running app went? I use it daily for my runs and I went to use it yesterday (12/18) and it was not there. And the font was very big on the navigation tab.&nbs...

MattSuda

Spotify Star

670 Views

1 replies

0 likes

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Spotify using Mobile Data Despite Not Being Allowed to?

So I've suspected this has been going on for a while and it has just happened happened now again, but visibly so:Spotify is forbidden by my iOS's system settings to use mobile data since it is obviously very data-intensive. Now I suspect that it does...

Casual Listener

So I've suspected this has been going on for a while and it has just happened happened now again, but visibly so: Spotify is forbidden by my iOS's system settings to use mobile data since it is...

balthasars

Casual Listener

861 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Avail $0.99 in iTunes

In iTunes, when i subscride in spotify to avail the $0.99 for 3 months but when I click get premium in the app, they want to pay for $12.99 subscription in premium monthly. How can i avail $0.99 for 3 months using iTunes to pay for the fee?

Casual Listener

In iTunes, when i subscride in spotify to avail the $0.99 for 3 months but when I click get premium in the app, they want to pay for $12.99 subscription in premium monthly. How can i avail $0.99 for ...

Irving_salillas

Casual Listener

603 Views

2 replies

0 likes

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  • 2 replies
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music from itunes music app?

can I access the music in my music library from itunes that I have downloaded to my phone through the spotify app?

Newbie

can I access the music in my music library from itunes that I have downloaded to my phone through the spotify app? 

user-removed

Not applicable

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

How to use Air Play on Windows 10

Spotify help instructions on how to switch to Air Play on a Windows computer show I key that does not exist. See attached image. HELP? Sure would be nice to be able to use my Sporify account on my home theater system!

Casual Listener

Spotify help instructions on how to switch to Air Play on a Windows computer show I key that does not exist.  See attached image. HELP?  Sure would be nice to be able to use my Sporify acco...

user-removed

Not applicable

29626 Views

3 replies

0 likes

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  • 3 replies
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Mix mates site [iOS]

Hi, I've tried all the day on Mix-mates Spotify site - from browser Safari and Chrome. I can choose two artists but the answer is still the same: "Sorry they're not on Mix-Mates. Try again"All several time tried, changing artists (famous like Madonna...

Visitor

Hi, I've tried all the day on Mix-mates Spotify site - from browser Safari and Chrome. I can choose two artists but the answer is still the same: "Sorry they're not on Mix-Mates. Try again" All seve...

615 Views

0 replies

0 likes

iOS
mix
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Offline Sync on iOS

Hi everyone, I've searched the forum for days, and tried a lot of things, without success. I have the following situation, and no solution so far:- Two laptops (both Macs), two phones (one iPhone 6s, one Android), all with Spotify premium (on two acc...

Newbie

Hi everyone,   I've searched the forum for days, and tried a lot of things, without success. I have the following situation, and no solution so far: - Two laptops (both Macs), two phones (one...

365 Views

0 replies

0 likes

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Solved!! how to play songs offline with Facebook log in on Apple iPad

Is it possible to listen to songs offline if I log in with Facebook. I have a premium account with an apple IPad Air tablet

Newbie

Is it possible to listen to songs offline if I log in with Facebook.  I have a premium account with an apple IPad Air tablet

KonstantinSp

Roadie

555 Views

1 replies

0 likes

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  • 1 replies
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Spotify hogs bandwidth over wifi iOS 9 not over 4G

Hi,I'm having some issues with Spotify lately, when my iPhone is connected to wifi and I start to stream Spotify I then can't browse the Internet on my phone. If I do a speed test when Spotify is running via wifi my connection drops to less than 1mbp...

Newbie

Hi, I'm having some issues with Spotify lately, when my iPhone is connected to wifi and I start to stream Spotify I then can't browse the Internet on my phone. If I do a speed test when Spotify is...

KonstantinSp

Roadie

786 Views

1 replies

0 likes

ios iPhone wifi bandwidth 4G
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WAITING TO DOWNLOAD.......IVE BEEN WAITING FOR A VERY VERY LONG TIME. VERY UNHAPPY INDEED

My playlist is "waiting to download" before I can use it in offline mode. It never downloads, been like this for months now. I'm a premium customer and this is NOT a premium service.And why are there no customer service phone numbers or online chat. ...

Regular

My playlist is "waiting to download" before I can use it in offline mode. It never downloads, been like this for months now. I'm a premium customer and this is NOT a premium service. And why are the...

lionpea

Regular

739 Views

4 replies

0 likes

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  • 4 replies
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I'm not abroad!!! Please help this is very frustrating!

Got a new handset (iPhone 6) trying to log in and having these problems: * log in with Facebook (apparently that is how I did it before) - doesn't work*change password on Facebook and log in with exact details as Facebook but not on fb - doesn't work...

Newbie

Got a new handset (iPhone 6) trying to log in and having these problems:   * log in with Facebook (apparently that is how I did it before) - doesn't work *change password on Facebook and log ...

271 Views

0 replies

0 likes

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Change my suscription

Helo!! How can i change my family suscription to standar premiun, thanks!!

Newbie

Helo!! How can i change my family suscription to standar premiun, thanks!!

jonasherdegen

Community Legend

317 Views

1 replies

0 likes

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Offline local files from PC don't sync to iphones

This issue has been around for so long, you used to be able to uninstall the app and reinstall (which is a pain as you have redownload all your offline playlists which takes hours) and the device would reappear in the desktop client and start downloa...

Casual Listener

This issue has been around for so long, you used to be able to uninstall the app and reinstall (which is a pain as you have redownload all your offline playlists which takes hours) and the device wou...

removedme

Casual Listener

639 Views

1 replies

3 likes

  • 639 Views
  • 1 replies
  • 3 likes

Scrobbling on iOS broken since 4.6.0 update

No scrobbles sent since I updated to version 4.6.0 on 15 December 2015. Definitely turned on in Social settings and username and password filled in correctly.

Casual Listener

No scrobbles sent since I updated to version 4.6.0 on 15 December 2015. Definitely turned on in Social settings and username and password filled in correctly.

electricgoose

Casual Listener

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Wont completly uninstall app...

Hi all, Im having a pausing issue at the start of songs every 10 or so songs. After taking the advice of uninstalling the app, then hard reset, then insatlling again to fix the issue, i have noticed that app wont completely remove itself from the iPh...

Regular

Hi all,           Im having a pausing issue at the start of songs every 10 or so songs. After taking the advice of uninstalling the app, then hard reset, then insatlling aga...

Dirtman4

Regular

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
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Spotify working on 3G/LTE but not wifi

Weird problem. Been using Spotify mostly with no issues for a year. yesterday it wouldn't stream properly on wifi...would play for ten seconds, stop for a minute, start again. searching was super slow. this lasted about two hours..then resolved. thou...

Roadie

Weird problem. Been using Spotify mostly with no issues for a year. yesterday it wouldn't stream properly on wifi...would play for ten seconds, stop for a minute, start again. searching was super slo...

richknz

Casual Listener

10278 Views

13 replies

0 likes

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No slider on spotifuggle party iPhone4s

Follwed all the instructions went to browse went to partyhit playlist no slider just business as usual. Shuffle play or play in orderIs it because im 8.4.1?Please help thanks

Newbie

Follwed all the instructions  went to browse  went to party hit playlist  no slider  just business as usual. Shuffle play or play in order Is it because im 8.4.1? Please he...

389 Views

0 replies

0 likes

  • 389 Views
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Spotify offline

My songs worked offline and I just added a couple more songs to my playlist and none of my songs work offline now. Anyone know how to fix that?

Newbie

My songs worked offline and I just added a couple more songs to my playlist and none of my songs work offline now. Anyone know how to fix that?

ronhabla

Newbie

480 Views

2 replies

0 likes

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  • 2 replies
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Won't stay connected to blue tooth headphones

I'm not sure if this has something to do with the new Spotify Connect but every thing I've read on it doesn't help my problem. What is happening is that I'll be listening to Spotify via my blue tooth earbuds during my commute (I bus everywhere) I nev...

Casual Listener

I'm not sure if this has something to do with the new Spotify Connect but every thing I've read on it doesn't help my problem.   What is happening is that I'll be listening to Spotify via my b...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
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Party mode

When I go into party mode I can only play the playlists like a DJ that are on the first screen. If I go into more playlists its just the playlist I can't "DJ it". I only have the free subscription could that be why?

Newbie

When I go into party mode I can only play the playlists like a DJ that are on the first screen. If I go into more playlists its just the playlist I can't "DJ it". I only have the free subscription co...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes