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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139089 Views

503 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97909 Views

19 replies

38 likes

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Imported playlist stuck waiting to download?

Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren't downloaded from a trusted, verified source, you w...

Casual Listener

Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren'...

535 Views

0 replies

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Understanding offline playlists

Hi, I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting to download. I've re-installed the app and nothing's change...

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Composer

Hi,   I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting...

Dasiaw419

Casual Listener

669 Views

2 replies

0 likes

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Randomly pausing

I'm wondering if anyone can help me.Everytime I put my phone (iPhone 6) in my pocket whilst Spotify is playing (through headphones) it randomly pauses and skips. It's so annoying, my phone is locked when it happens so I can't think of what it can be....

Newbie

I'm wondering if anyone can help me. Everytime I put my phone (iPhone 6) in my pocket whilst Spotify is playing (through headphones) it randomly pauses and skips. It's so annoying, my phone is locke...

245 Views

0 replies

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Family member can't download spotify to her iPhone abroad

Hi, I just got a family subscription yesterday and sent login credentials to a family, who is abroad for a few weeks. She has her birthday today, so its a birthday gift. However she couldn't download it for her iPhone, she got a message saying someth...

Casual Listener

Hi,   I just got a family subscription yesterday and sent login credentials to a family, who is abroad for a few weeks. She has her birthday today, so its a birthday gift. However she couldn't...

179 Views

0 replies

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unable to add songs to existing playlists

Hi all,since a couple of weeks, I am having troubles adding songs to my existing playlists (on ios). This is very annoying!!Solution anyone?thanks,D

Newbie

Hi all, since a couple of weeks, I am having troubles adding songs to my existing playlists (on ios). This is very annoying!! Solution anyone? thanks, D

203 Views

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Spotify wird von meinem Golf 7 nicht erkannt

Nabend zusammen, könnt ihr mir erklären, warum jede App bei meinem Golf 7 erkannt wird, nur jeden mal bekomme ich bei Spotify die Meldung, dass keine Verbindung möglich ist? Nur, wenn ich kurz vorher selber über Spotify Musik gehört habe, dann geht e...

Newbie

Nabend zusammen,   könnt ihr mir erklären, warum jede App bei meinem Golf 7 erkannt wird, nur jeden mal bekomme ich bei Spotify die Meldung, dass keine Verbindung möglich ist? Nur, wenn ich ku...

562 Views

0 replies

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I can't login to spotify with facebook

Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this stage and I can't pass this screen. I tired to rein...

Newbie

Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this ...

236 Views

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Problems with song quality exclusively on my Account

Hello, recently i am having a disturbing problem with my account. The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several times but it doesnt seem to work. I have tried other 3 acc...

Newbie

Hello, recently i am having a disturbing problem with my account.  The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several t...

195 Views

0 replies

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Ihave forgot the password to my account and the email address i registrated does not exist any more

hiI have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to me on my current email adress, Stinaaune@gmail.com?

Casual Listener

hi I have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to m...

257 Views

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Solved!! 30-day free trial

I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I for some reason don't want to continue it, and I can...

Casual Listener

I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I f...

Cody0513

Casual Listener

515 Views

3 replies

0 likes

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Missing albums

Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I used to be able to play and enjoy them all both in...

Newbie

Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I...

184 Views

0 replies

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browse not showing in iphone (ios 9.1) replaced by "moments" and "now"

Hey there- I am new to Spotify.... I'm a Rdio transplant and late to the game, I know. I just download a premium account through a family plan. Only problem is... on my iphone app "browse" isn't an option in the left menu. Mine menu reads: search, no...

Newbie

Hey there-   I am new to Spotify.... I'm a Rdio transplant and late to the game, I know.   I just download a premium account through a family plan. Only problem is... on my iphone ...

213 Views

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Conection

Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundos). Que debo hacer para escucharlas sin interrupcio...

Newbie

Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundo...

201 Views

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Spotify won't connect on 3G on iOS 9

After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however.Has anyone encountered this problem? I know the obvious answer would be to reinstall the app, however I've got more than 12GB of offline songs which...

Visitor

After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however. Has anyone encountered this problem? I know the obvious answer would be to reinstall the app,...

dsa_7

Roadie

1121 Views

1 replies

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Not letting me buy premium

I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I click to buy premium the message goes away and nothi...

Newbie

I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I c...

dsa_7

Roadie

492 Views

1 replies

1 likes

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Available offline and playlist update

Hi Everybody, just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to during my commute. So my question is, when spotify updates those playlist, d...

Casual Listener

Hi Everybody,     just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to dur...

mike_vengeance

Roadie

1599 Views

3 replies

0 likes

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Issues with Spotify playlist and song playback

Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it.Background:I'm using iOS version 8.3. I only have Spotify installed o...

Casual Listener

Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it. Background: I...

olliedcat

Casual Listener

323 Views

1 replies

1 likes

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Syncing Songs Not In Spotify Archives to Mobile from Local Files

So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local library in Spotify on the mac. I can play them fro...

Newbie

So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local...

241 Views

0 replies

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Can't get Spotify to play through bluetooth in 2012 Chevrolet on Iphone 5s

I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciated. Thanks

Newbie

I'm connected to bluetooth in vehicle, and can make calls through bluetooth.  However, when I play Spotify I can only hear it through my Iphone.  Any help or suggestions would be appreciate...

181 Views

0 replies

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Playing local files to ChromeCast

Hi,I tried to create a playlist on the desktop, with local files in it.This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage to stream it to my Chromecast, message being: Sorry! Can't play ...

Newbie

Hi, I tried to create a playlist on the desktop, with local files in it. This playlist was then synced to my iPhone.   While I managed to play the file on the iPhone itself, I cannot manage ...

350 Views

0 replies

0 likes

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