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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77591 Views
  • 16 replies
  • 37 likes
  • 77591 Views
  • 16 replies
  • 37 likes

Solved!! Playing but no sound

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

  • Newbie
  • My ipad is connected by Bluetooth to either a UE Roll or JBL Charge  the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?
  • jean3601
  • Community Legend
  • 1160 Views
  • 1 replies
  • 0 likes
  • 1160 Views
  • 1 replies
  • 0 likes

Local Files (German)

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots) Thanks

  • Newbie
  • If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots)   Thanks
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Three family members on three different plans are seeing Spotify crash on opening the app

Three family members are seeing spotify crash when we open the app. 2 are using iphone 6+1 is using iphone 5c we all have ios 9.1 installed. Have deleted and re-installed, soft resets, etc Still no joy? Can you help

  • Newbie
  • Three family members are seeing spotify crash when we open the app.   2 are using iphone 6+ 1 is using iphone 5c   we all have ios 9.1 installed.   Have deleted and re-installed...
  • jean3601
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Form expired?

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

  • Newbie
  • Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired
  • Nico
  • Community Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • error message
  • 480 Views
  • 1 replies
  • 0 likes

BMW Connected Drive - Starred Playlist in Reverse (Oldest First) - But fine on iPhone

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDrive, my Starred playlist is showing all my songs by...

  • Regular
  • Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDr...
  • poisike
  • Roadie
  • 2428 Views
  • 11 replies
  • 0 likes
  • 2428 Views
  • 11 replies
  • 0 likes

iPhone: local files don't sync

It seems i can't sync any song to my iPhone, all i can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 and it still doesn't work.. I notice that a lot of people...

  • Regular
  • It seems i can't sync any song to my iPhone, all i  can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 ...
  • gabrielq2000
  • Newbie
  • 647 Views
  • 2 replies
  • 0 likes
  • iOS
  • 647 Views
  • 2 replies
  • 0 likes

Have EQ settings or Sound engine changed for iOS?

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization...Even with Normalization turned off - the dynamic range and audio quality of playback has significantly decr...

  • Gig Goer
  • Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization... Even with Normalization turned off - the dynamic ran...
  • 774 Views
  • 0 replies
  • 1 likes
  • normalize
    Sound Quality
  • 774 Views
  • 0 replies
  • 1 likes

Can`t sync my local files from PC to iPhone

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on computer 2. Added them to playlists and also in offli...

  • Roadie
  • Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on ...
  • -_--_-
  • Newbie
  • 4565 Views
  • 5 replies
  • 0 likes
  • 4565 Views
  • 5 replies
  • 0 likes

Offline Songs - Local Files from Mac vs Offline Songs from Spotify Library and the 3333 song Limit

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spotify app in a playlist and then chose the option for...

  • Newbie
  • I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spot...
  • 471 Views
  • 0 replies
  • 0 likes
  • 471 Views
  • 0 replies
  • 0 likes

Solved!! iOS apps not matching between accounts

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps show they are on 3.9.0.1054, and both show under th...

  • Regular
  • So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps ...
  • jean3601
  • Community Legend
  • 922 Views
  • 10 replies
  • 0 likes
  • 922 Views
  • 10 replies
  • 0 likes

Hannah's Iphone

Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen to spotify, a screen appears saying that Hannah's Iphone is connected ...

  • Casual Listener
  • Good afternoon,   Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1   Since a few days, it appears that when I listen t...
  • docvg
  • Casual Listener
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Song stops mid song iPhone 6.

Hello all, I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after 1-2 mins. If I fast forward the song it continues. Is there...

  • Casual Listener
  • Hello all,   I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

Spotify Now ?? Where are you NOW.

Hey,I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it. I really need this feature in my life Living in the Netherlands, maybe this feature isn't released here? Let me know!

  • Roadie
  • Hey, I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it.  I really need this feature in my life 🙂  Living in the Nethe...
  • MattSuda
  • Spotify Star
  • 585 Views
  • 3 replies
  • 1 likes
  • 585 Views
  • 3 replies
  • 1 likes

charge in dollars

hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this problem I might have to cancel the account, or can so...

  • Casual Listener
  • hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this pr...
  • MattSuda
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Volume normalization

I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frustrating. Spotify on my android phone has this option...

  • Casual Listener
  • I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frust...
  • MattSuda
  • Spotify Star
  • 1102 Views
  • 3 replies
  • 0 likes
  • 1102 Views
  • 3 replies
  • 0 likes

Instagram

When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to prevent Instagram from over-riding Spotify? It's not ...

  • Newbie
  • When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to pr...
  • MattSuda
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • Instagram
  • 447 Views
  • 1 replies
  • 0 likes

Download Spotify songs

Hey is it possible to download songs from Spotify for free? How,?

  • Casual Listener
  • Hey is it possible to download songs from Spotify for free? How,?
  • mike_vengeance
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Cannot log in on iPhone6

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

  • Newbie
  • I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!
  • mike_vengeance
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Reset password

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is that I'll not be able to use the Sonos app when I pur...

  • Newbie
  • I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is th...
  • mike_vengeance
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

playing music offline

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?

  • Newbie
  • I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...
  • mike_vengeance
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes