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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232449 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114021 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303903 Views

61 replies

16 likes

  • 303903 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129631 Views

19 replies

38 likes

  • 129631 Views
  • 19 replies
  • 38 likes

Solved!! Avail $0.99 in iTunes

In iTunes, when i subscride in spotify to avail the $0.99 for 3 months but when I click get premium in the app, they want to pay for $12.99 subscription in premium monthly. How can i avail $0.99 for 3 months using iTunes to pay for the fee?

Casual Listener

In iTunes, when i subscride in spotify to avail the $0.99 for 3 months but when I click get premium in the app, they want to pay for $12.99 subscription in premium monthly. How can i avail $0.99 for ...

Irving_salillas

Casual Listener

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

music from itunes music app?

can I access the music in my music library from itunes that I have downloaded to my phone through the spotify app?

Newbie

can I access the music in my music library from itunes that I have downloaded to my phone through the spotify app? 

user-removed

Not applicable

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

How to use Air Play on Windows 10

Spotify help instructions on how to switch to Air Play on a Windows computer show I key that does not exist. See attached image. HELP? Sure would be nice to be able to use my Sporify account on my home theater system!

Casual Listener

Spotify help instructions on how to switch to Air Play on a Windows computer show I key that does not exist.  See attached image. HELP?  Sure would be nice to be able to use my Sporify acco...

user-removed

Not applicable

29800 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Mix mates site [iOS]

Hi, I've tried all the day on Mix-mates Spotify site - from browser Safari and Chrome. I can choose two artists but the answer is still the same: "Sorry they're not on Mix-Mates. Try again"All several time tried, changing artists (famous like Madonna...

Visitor

Hi, I've tried all the day on Mix-mates Spotify site - from browser Safari and Chrome. I can choose two artists but the answer is still the same: "Sorry they're not on Mix-Mates. Try again" All seve...

641 Views

0 replies

0 likes

iOS
mix
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Offline Sync on iOS

Hi everyone, I've searched the forum for days, and tried a lot of things, without success. I have the following situation, and no solution so far:- Two laptops (both Macs), two phones (one iPhone 6s, one Android), all with Spotify premium (on two acc...

Newbie

Hi everyone,   I've searched the forum for days, and tried a lot of things, without success. I have the following situation, and no solution so far: - Two laptops (both Macs), two phones (one...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
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Solved!! how to play songs offline with Facebook log in on Apple iPad

Is it possible to listen to songs offline if I log in with Facebook. I have a premium account with an apple IPad Air tablet

Newbie

Is it possible to listen to songs offline if I log in with Facebook.  I have a premium account with an apple IPad Air tablet

KonstantinSp

Roadie

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Spotify hogs bandwidth over wifi iOS 9 not over 4G

Hi,I'm having some issues with Spotify lately, when my iPhone is connected to wifi and I start to stream Spotify I then can't browse the Internet on my phone. If I do a speed test when Spotify is running via wifi my connection drops to less than 1mbp...

Newbie

Hi, I'm having some issues with Spotify lately, when my iPhone is connected to wifi and I start to stream Spotify I then can't browse the Internet on my phone. If I do a speed test when Spotify is...

KonstantinSp

Roadie

825 Views

1 replies

0 likes

ios iPhone wifi bandwidth 4G
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  • 1 replies
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WAITING TO DOWNLOAD.......IVE BEEN WAITING FOR A VERY VERY LONG TIME. VERY UNHAPPY INDEED

My playlist is "waiting to download" before I can use it in offline mode. It never downloads, been like this for months now. I'm a premium customer and this is NOT a premium service.And why are there no customer service phone numbers or online chat. ...

Regular

My playlist is "waiting to download" before I can use it in offline mode. It never downloads, been like this for months now. I'm a premium customer and this is NOT a premium service. And why are the...

lionpea

Regular

780 Views

4 replies

0 likes

  • 780 Views
  • 4 replies
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I'm not abroad!!! Please help this is very frustrating!

Got a new handset (iPhone 6) trying to log in and having these problems: * log in with Facebook (apparently that is how I did it before) - doesn't work*change password on Facebook and log in with exact details as Facebook but not on fb - doesn't work...

Newbie

Got a new handset (iPhone 6) trying to log in and having these problems:   * log in with Facebook (apparently that is how I did it before) - doesn't work *change password on Facebook and log ...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
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Change my suscription

Helo!! How can i change my family suscription to standar premiun, thanks!!

Newbie

Helo!! How can i change my family suscription to standar premiun, thanks!!

jonasherdegen

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Offline local files from PC don't sync to iphones

This issue has been around for so long, you used to be able to uninstall the app and reinstall (which is a pain as you have redownload all your offline playlists which takes hours) and the device would reappear in the desktop client and start downloa...

Casual Listener

This issue has been around for so long, you used to be able to uninstall the app and reinstall (which is a pain as you have redownload all your offline playlists which takes hours) and the device wou...

removedme

Casual Listener

666 Views

1 replies

3 likes

  • 666 Views
  • 1 replies
  • 3 likes

Scrobbling on iOS broken since 4.6.0 update

No scrobbles sent since I updated to version 4.6.0 on 15 December 2015. Definitely turned on in Social settings and username and password filled in correctly.

Casual Listener

No scrobbles sent since I updated to version 4.6.0 on 15 December 2015. Definitely turned on in Social settings and username and password filled in correctly.

electricgoose

Casual Listener

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Wont completly uninstall app...

Hi all, Im having a pausing issue at the start of songs every 10 or so songs. After taking the advice of uninstalling the app, then hard reset, then insatlling again to fix the issue, i have noticed that app wont completely remove itself from the iPh...

Regular

Hi all,           Im having a pausing issue at the start of songs every 10 or so songs. After taking the advice of uninstalling the app, then hard reset, then insatlling aga...

Dirtman4

Regular

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Spotify working on 3G/LTE but not wifi

Weird problem. Been using Spotify mostly with no issues for a year. yesterday it wouldn't stream properly on wifi...would play for ten seconds, stop for a minute, start again. searching was super slow. this lasted about two hours..then resolved. thou...

Roadie

Weird problem. Been using Spotify mostly with no issues for a year. yesterday it wouldn't stream properly on wifi...would play for ten seconds, stop for a minute, start again. searching was super slo...

richknz

Casual Listener

10405 Views

13 replies

0 likes

  • 10405 Views
  • 13 replies
  • 0 likes

No slider on spotifuggle party iPhone4s

Follwed all the instructions went to browse went to partyhit playlist no slider just business as usual. Shuffle play or play in orderIs it because im 8.4.1?Please help thanks

Newbie

Follwed all the instructions  went to browse  went to party hit playlist  no slider  just business as usual. Shuffle play or play in order Is it because im 8.4.1? Please he...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Spotify offline

My songs worked offline and I just added a couple more songs to my playlist and none of my songs work offline now. Anyone know how to fix that?

Newbie

My songs worked offline and I just added a couple more songs to my playlist and none of my songs work offline now. Anyone know how to fix that?

ronhabla

Newbie

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Won't stay connected to blue tooth headphones

I'm not sure if this has something to do with the new Spotify Connect but every thing I've read on it doesn't help my problem. What is happening is that I'll be listening to Spotify via my blue tooth earbuds during my commute (I bus everywhere) I nev...

Casual Listener

I'm not sure if this has something to do with the new Spotify Connect but every thing I've read on it doesn't help my problem.   What is happening is that I'll be listening to Spotify via my b...

642 Views

0 replies

0 likes

  • 642 Views
  • 0 replies
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Party mode

When I go into party mode I can only play the playlists like a DJ that are on the first screen. If I go into more playlists its just the playlist I can't "DJ it". I only have the free subscription could that be why?

Newbie

When I go into party mode I can only play the playlists like a DJ that are on the first screen. If I go into more playlists its just the playlist I can't "DJ it". I only have the free subscription co...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
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Syncing problem

Hello everyone, Firstly, sorry for my bad english, as it is not my native langage. I recently get an iPhone 5S and it doesn't want to sync my laptop's local songs ! I downloaded without problem the rest of my playlists. On my previous iphone 4, there...

Casual Listener

Hello everyone,   Firstly, sorry for my bad english, as it is not my native langage.   I recently get an iPhone 5S and it doesn't want to sync my laptop's local songs ! I downloaded wit...

user-removed

Not applicable

1090 Views

3 replies

0 likes

Local area network
Local files for Spotify Mobile
Syncing devices
  • 1090 Views
  • 3 replies
  • 0 likes

Slow start and buggy CarPlay

Why is the Spotify iPhone app so fu** slow? Take abut 45 seconds to a minut to open. Then it's says it's offline for a while. And the CarPlay take 2 minutes to start and play music. It's not aceptebel on any level. I got an iPhone 6 been whit Spotify...

Newbie

Why is the Spotify iPhone app so fu** slow? Take abut 45 seconds to a minut to open. Then it's says it's offline for a while. And the CarPlay take 2 minutes to start and play music. It's not aceptebe...

808 Views

0 replies

3 likes

Slow Spotify. Laggy. Slow to start. Buggy. CarPlay.
  • 808 Views
  • 0 replies
  • 3 likes