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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43346 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108982 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301858 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127790 Views

19 replies

38 likes

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  • 19 replies
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Won't stay connected to blue tooth headphones

I'm not sure if this has something to do with the new Spotify Connect but every thing I've read on it doesn't help my problem. What is happening is that I'll be listening to Spotify via my blue tooth earbuds during my commute (I bus everywhere) I nev...

Casual Listener

I'm not sure if this has something to do with the new Spotify Connect but every thing I've read on it doesn't help my problem.   What is happening is that I'll be listening to Spotify via my b...

632 Views

0 replies

0 likes

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Party mode

When I go into party mode I can only play the playlists like a DJ that are on the first screen. If I go into more playlists its just the playlist I can't "DJ it". I only have the free subscription could that be why?

Newbie

When I go into party mode I can only play the playlists like a DJ that are on the first screen. If I go into more playlists its just the playlist I can't "DJ it". I only have the free subscription co...

490 Views

0 replies

0 likes

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Syncing problem

Hello everyone, Firstly, sorry for my bad english, as it is not my native langage. I recently get an iPhone 5S and it doesn't want to sync my laptop's local songs ! I downloaded without problem the rest of my playlists. On my previous iphone 4, there...

Casual Listener

Hello everyone,   Firstly, sorry for my bad english, as it is not my native langage.   I recently get an iPhone 5S and it doesn't want to sync my laptop's local songs ! I downloaded wit...

user-removed

Not applicable

1074 Views

3 replies

0 likes

Local area network
Local files for Spotify Mobile
Syncing devices
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  • 3 replies
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Slow start and buggy CarPlay

Why is the Spotify iPhone app so fu** slow? Take abut 45 seconds to a minut to open. Then it's says it's offline for a while. And the CarPlay take 2 minutes to start and play music. It's not aceptebel on any level. I got an iPhone 6 been whit Spotify...

Newbie

Why is the Spotify iPhone app so fu** slow? Take abut 45 seconds to a minut to open. Then it's says it's offline for a while. And the CarPlay take 2 minutes to start and play music. It's not aceptebe...

797 Views

0 replies

3 likes

Slow Spotify. Laggy. Slow to start. Buggy. CarPlay.
  • 797 Views
  • 0 replies
  • 3 likes

song issues

I have Spotify on both my Macbook Pro and on my iPhone and both work great but very recently I saved a few songs on my macbook pro spotify and my iphone isn't showing them added to my music?

Newbie

I have Spotify on both my Macbook Pro and on my iPhone and both work great but very recently I saved a few songs on my macbook pro spotify and my iphone isn't showing them added to my music?

273 Views

0 replies

0 likes

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Spotify won't connect to 4g LTE on T mobile (Iphone 5s)

The problem started around yesterday morning. I have not been able to connect to spotify since then. I can browse the internet and use other apps just fine, Spotify is the only app that I'm having issues with. I have reset my phone's network settings...

Newbie

The problem started around yesterday morning. I have not been able to connect to spotify since then. I can browse the internet and use other apps just fine, Spotify is the only app that I'm having is...

jadec_email

Newbie

999 Views

2 replies

0 likes

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Cant download playlists

Hi!I have 22gb of free space on my itouch 5 and i can't download a full playlist. The download starts but a few seconds later it stops and at the top says that the playlist is waiting to download...Help please!

Casual Listener

Hi! I have 22gb of free space on my itouch 5 and i can't download a full playlist. The download starts but a few seconds later it stops and at the top says that the playlist is waiting to download.....

Homerodb

Casual Listener

661 Views

2 replies

0 likes

Can't download full playlists
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Where is the cursor "adjust the mood" ???

Hello,I have spotify PremiumI have the last version from Dec. 14I have an iphone 6+ running iOS 9.2 I go into "Party" and I choose a party and I have no cursor "adjust the mood" . Where is it ??? The "big" green button is not "start party" but "shuff...

Casual Listener

Hello, I have spotify Premium I have the last version from Dec. 14 I have an iphone 6+ running iOS 9.2   I go into "Party" and I choose a party and I have no cursor "adjust the mood" . Wher...

giobzh

Casual Listener

922 Views

2 replies

1 likes

  • 922 Views
  • 2 replies
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Solved!! Cant find spotify running in new release 4.6.0

Hey guys, since i updated to the new Spotify version i can't se the spotify running feature on the menu, i don't know if it changed to another location or sth?

Newbie

Hey guys, since i updated to the new Spotify version i can't se the spotify running feature on the menu, i don't know if it changed to another location or sth?  

user-removed

Not applicable

801 Views

1 replies

0 likes

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Solved!! Spotify doesn't install

After latest update my spotify unistalled itself and now I can't download it again. It starts loading normally but right before finishing it stops.

Casual Listener

After latest update my spotify unistalled itself and now I can't download it again. It starts loading normally but right before finishing it stops.

RanZ

Casual Listener

568 Views

1 replies

0 likes

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Can't connect with ipod touch 1st generation

For a few days, my ipod touch 1st Generation cannot connect with spotify app.I have the following message : "error 102 ap.gslb.spotify.com:4070"Can someone help me ?

Newbie

For a few days, my ipod touch 1st Generation cannot connect with spotify app. I have the following message : "error 102 ap.gslb.spotify.com:4070" Can someone help me ?

xz00e

Casual Listener

1806 Views

4 replies

3 likes

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Spotify Streaming Stops When Using New Apple News App

Has anyone else noticed this? I can use any other app on my iPhone 6s with Spotify playing in the background. However, just a few seconds into browsing through the latest stories in the new Apple News app, the streaming pauses. I have to go into the ...

Newbie

Has anyone else noticed this? I can use any other app on my iPhone 6s with Spotify playing in the background. However, just a few seconds into browsing through the latest stories in the new Apple New...

439 Views

0 replies

0 likes

Apple News App
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subscription failed

I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know what seems to be the problem. Is my acct. no. before...

Casual Listener

I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know w...

571 Views

0 replies

0 likes

Subscription
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My spotify isn't working

I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.

Newbie

I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.

289 Views

0 replies

0 likes

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Solved!! App crashes during start on ipad ios 8 after update

Hello after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound? ThanksAndy

Casual Listener

Hello   after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound?     ...

quixurf

Casual Listener

625 Views

1 replies

0 likes

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Where is Spotify Now?

So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow. Don't announce a feature unless it is available f...

Regular

So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow...

mikoskamuka

Music Fan

1237 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

How to change to Student Subscription

I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?

Newbie

I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?

jean3601

Community Legend

950 Views

3 replies

0 likes

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Solved!! Cannot see songs in playlist on iPad

Hi All So,, I bought Adeles album 25 (I'm sure it will be on Spotify in the New Year though). I loaded the songs into a Spotify Playlist on my laptop (windows). When I access Spotify from my iPad it can see the playlist and says it contains 11 songs,...

Casual Listener

Hi All   So,, I bought Adeles album 25  (I'm sure it will be on Spotify in the New Year though).  I loaded the songs into a Spotify Playlist on my laptop (windows).   Whe...

ew2712

Casual Listener

703 Views

2 replies

0 likes

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  • 2 replies
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Spotify wrong language

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting the app, log out from app store, reboot phone and then log ...

Casual Listener

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting...

01cc12me

Newbie

8194 Views

12 replies

2 likes

  • 8194 Views
  • 12 replies
  • 2 likes