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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237484 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118696 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2695 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305475 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130814 Views

19 replies

38 likes

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Premium

Pagué el servicio de premium hace más de 24h y al pagar apareció un número de orden. Pero lo he recibido nada de lo que el servicio premium me ofrece. Que debo hacer?

Newbie

Pagué el servicio de premium hace más de 24h y al pagar apareció un número de orden. Pero lo he recibido nada de lo que el servicio premium me ofrece. Que debo hacer?

266 Views

0 replies

0 likes

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Forgot login info for Spotify premium acct.

I'm trying to add my Spotify premium account to my iPhone 6S. But I don't remember my password or username

Newbie

I'm trying to add my Spotify premium account to my iPhone 6S. But I don't remember my password or username

273 Views

0 replies

0 likes

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Solved!! iOS 9.2 and Spotify 4.6

Having issues across all my iOS devices with the latest Spotify app. The app does not stream on wifi both at home and at work - I get offline messages on all the iOS devices while I know I can stream Pandora, Apple Music, Netflix (so it isn't a netwo...

Casual Listener

Having issues across all my iOS devices with the latest Spotify app.   The app does not stream on wifi both at home and at work - I get offline messages on all the iOS devices while I know I c...

mpython

Casual Listener

896 Views

2 replies

0 likes

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Spotify Now interface/function change?

What happened to Spotify now? Up until a day or so ago, in Spotify now you could scroll vertically throughout sequential periods of the day and scroll horizontally to view corresponding playlists. That was so great! A day or so ago that seemed to cha...

Newbie

What happened to Spotify now?   Up until a day or so ago, in Spotify now you could scroll vertically throughout sequential periods of the day and scroll horizontally to view corresponding play...

MattSuda

Spotify Star

566 Views

1 replies

1 likes

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Spotify iOS Bug

In the iOS player, when listening to a genre radio station (not a playlist), using a double-click on my headphone remote skips two songs, not one. It works fine on playlists, just not radio. By headphone remote, I mean the clicker integrated into the...

Newbie

In the iOS player, when listening to a genre radio station (not a playlist), using a double-click on my headphone remote skips two songs, not one. It works fine on playlists, just not radio.  By...

MattSuda

Spotify Star

414 Views

1 replies

0 likes

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  • 1 replies
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Features on OS App

When I swictehd accounts because I wanted to have an account not associated with Facebook, I noticed after a while I never got the new features such as ‘Now' and was told that there is something wrong with my account and they only way to get the ‘Now...

Roadie

When I swictehd accounts because I wanted to have an account not associated with Facebook, I noticed after a while I never got the new features such as ‘Now' and was told that there is something wron...

MattSuda

Spotify Star

368 Views

1 replies

0 likes

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  • 1 replies
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iPhone 6 - local files from Desktop

I have songs that are on my comp (desktop) on this path....C:\\my_albumI went into spotiy preference and set local files to on with this path C:\\my_albumthen I go to my spotify desktop app local files and select all of these files (8 songs) and add ...

Newbie

I have songs that are on my comp (desktop) on this path....C:\\my_album I went into spotiy preference and set local files to on with this path C:\\my_album then I go to my spotify desktop app local...

MattSuda

Spotify Star

492 Views

1 replies

0 likes

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No sound on latest update

The latest update on IPhone 6Plus is version 4.6.0 and was uploaded today 17 December 2015 and there is NO SOUND. Any news or advice (I've checked speaker, restarted, uploaded new version and problem persists).

Newbie

The latest update on IPhone 6Plus is version 4.6.0 and was uploaded today 17 December 2015 and there is NO SOUND.   Any news or advice (I've checked speaker, restarted, uploaded new version an...

MattSuda

Spotify Star

352 Views

1 replies

0 likes

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  • 1 replies
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Wrong Pricing

Hello,I was trying to get Spotify Premium, but at the site says:R$ 1,99 for 3 months, and then later, R$ 14,90.But when I was about to finish, the billet charged R$14,90.How can get the Premium at promotional value?Thanks

Newbie

Hello, I was trying to get Spotify Premium, but at the site says: R$ 1,99 for 3 months, and then later, R$ 14,90. But when I was about to finish, the billet charged R$14,90. How can get the P...

MattSuda

Spotify Star

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Why did Spotify Now change? And can I revert it?

Hi, last week (or was it the week before?) Spotify Now changed on my iPhone (running IOS 9.2 with Spotify 4.6.0.1466). Before that I had a drop-down menu to choose the time of day (morning, evening, late night, and so on). Now there is just a list of...

Newbie

Hi,   last week (or was it the week before?) Spotify Now changed on my iPhone (running IOS 9.2 with Spotify 4.6.0.1466). Before that I had a drop-down menu to choose the time of day (morning, ...

MattSuda

Spotify Star

898 Views

1 replies

0 likes

iphone
NOW
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Feedback and issues on IOS app

I would like to see the following in the IOS app.a) Add feedback button so we can post to support from within the app, It took me 20 mins NOT to find a feedback form in the appb) Add button to go off-line on the main screen - as I move around alot, I...

Casual Listener

I would like to see the following in the IOS app. a) Add feedback button so we can post to support from within the app, It took me 20 mins NOT to find a feedback form in the app b) Add button ...

MattSuda

Spotify Star

453 Views

1 replies

0 likes

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App Store updates should always have release notes

Hi, what's this new route you're moving towards?There's an update for Spotify in the App Store but not a single release note? If this is not made mandatory by Apple then it should be mandatory for every respectable developer to provide release notes ...

Composer

Hi,   what's this new route you're moving towards? There's an update for Spotify in the App Store but not a single release note?   If this is not made mandatory by Apple then it should...

MattSuda

Spotify Star

723 Views

1 replies

2 likes

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Solved!! Where is the play queue on I pad

How do I see what is in my play queue on my I pad?

Casual Listener

How do I see what is in my play queue on my I pad?

MattSuda

Spotify Star

729 Views

1 replies

0 likes

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Spotify Running Not Working

Hello! I am wondering where the Running app went? I use it daily for my runs and I went to use it yesterday (12/18) and it was not there. And the font was very big on the navigation tab. Please tell me you didn't get rid of it. It's the only reason I...

Newbie

Hello!   I am wondering where the Running app went? I use it daily for my runs and I went to use it yesterday (12/18) and it was not there. And the font was very big on the navigation tab.&nbs...

MattSuda

Spotify Star

721 Views

1 replies

0 likes

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  • 1 replies
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Spotify using Mobile Data Despite Not Being Allowed to?

So I've suspected this has been going on for a while and it has just happened happened now again, but visibly so:Spotify is forbidden by my iOS's system settings to use mobile data since it is obviously very data-intensive. Now I suspect that it does...

Casual Listener

So I've suspected this has been going on for a while and it has just happened happened now again, but visibly so: Spotify is forbidden by my iOS's system settings to use mobile data since it is...

balthasars

Casual Listener

950 Views

3 replies

0 likes

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Solved!! Avail $0.99 in iTunes

In iTunes, when i subscride in spotify to avail the $0.99 for 3 months but when I click get premium in the app, they want to pay for $12.99 subscription in premium monthly. How can i avail $0.99 for 3 months using iTunes to pay for the fee?

Casual Listener

In iTunes, when i subscride in spotify to avail the $0.99 for 3 months but when I click get premium in the app, they want to pay for $12.99 subscription in premium monthly. How can i avail $0.99 for ...

Irving_salillas

Casual Listener

659 Views

2 replies

0 likes

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  • 2 replies
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music from itunes music app?

can I access the music in my music library from itunes that I have downloaded to my phone through the spotify app?

Newbie

can I access the music in my music library from itunes that I have downloaded to my phone through the spotify app? 

user-removed

Not applicable

427 Views

1 replies

0 likes

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  • 1 replies
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How to use Air Play on Windows 10

Spotify help instructions on how to switch to Air Play on a Windows computer show I key that does not exist. See attached image. HELP? Sure would be nice to be able to use my Sporify account on my home theater system!

Casual Listener

Spotify help instructions on how to switch to Air Play on a Windows computer show I key that does not exist.  See attached image. HELP?  Sure would be nice to be able to use my Sporify acco...

user-removed

Not applicable

29845 Views

3 replies

0 likes

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Mix mates site [iOS]

Hi, I've tried all the day on Mix-mates Spotify site - from browser Safari and Chrome. I can choose two artists but the answer is still the same: "Sorry they're not on Mix-Mates. Try again"All several time tried, changing artists (famous like Madonna...

Visitor

Hi, I've tried all the day on Mix-mates Spotify site - from browser Safari and Chrome. I can choose two artists but the answer is still the same: "Sorry they're not on Mix-Mates. Try again" All seve...

645 Views

0 replies

0 likes

iOS
mix
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Offline Sync on iOS

Hi everyone, I've searched the forum for days, and tried a lot of things, without success. I have the following situation, and no solution so far:- Two laptops (both Macs), two phones (one iPhone 6s, one Android), all with Spotify premium (on two acc...

Newbie

Hi everyone,   I've searched the forum for days, and tried a lot of things, without success. I have the following situation, and no solution so far: - Two laptops (both Macs), two phones (one...

396 Views

0 replies

0 likes

  • 396 Views
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  • 0 likes