Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 390707 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I found multiple articles saying I could sync downloaded music from my subscription account to my ipod nano, but nothing comes up when I plug in my ipod nano and open my Spotify app.
Casual Listener
I found multiple articles saying I could sync downloaded music from my subscription account to my ipod nano, but nothing comes up when I plug in my ipod nano and open my Spotify app.
474 Views
0 replies
0 likes
i am trying to put some halloween music on my ipod and i cant figure out how to sync from computer to ipod. can someone help me
Newbie
i am trying to put some halloween music on my ipod and i cant figure out how to sync from computer to ipod. can someone help me
dreslola
Newbie
525 Views
2 replies
0 likes
For some time now, I've been having troubles with running Spotify with use of a wifi network. I mean the app wouldn't connect via wifi to the account. It works fine though if I use a 4G connection. I've tried some solutions available on the web, but ...
Newbie
For some time now, I've been having troubles with running Spotify with use of a wifi network. I mean the app wouldn't connect via wifi to the account. It works fine though if I use a 4G connection. I...
447 Views
0 replies
0 likes
I'm logged onto Spotify with Facebook. So is my friend. We're also each other's friend on Facebook, if that matters. I can "send" him songs via the web version of Spotify but when I go to share and "send to" on the iPhone app, I get the "no users fou...
Music Fan
I'm logged onto Spotify with Facebook. So is my friend. We're also each other's friend on Facebook, if that matters. I can "send" him songs via the web version of Spotify but when I go to share and "...
Sl33pwalker
Music Fan
2121 Views
6 replies
0 likes
Having problems syncing my offline playlists on my iPhone. Never had this problem before and do not have more than 3000 songs!!! What to do?
Newbie
Having problems syncing my offline playlists on my iPhone. Never had this problem before and do not have more than 3000 songs!!! What to do?
382 Views
0 replies
0 likes
The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play.My playlist has emptied after the last update. Please help! Sara
Newbie
The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play. My playlist has emptied after the last update. Please help! Sar...
323 Views
0 replies
0 likes
This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE PREMIUM and am currently running this on an iPhone 6. When I...
Newbie
This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE P...
308 Views
0 replies
0 likes
I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using my phone. When this happens, the album art is on the...
Casual Listener
I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using m...
340 Views
0 replies
0 likes
HiI've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem: At first, when offline and synced all songs of the playlist are available and I can listen to them perfectly offline. However, after s...
Newbie
Hi I've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem: At first, when offline and synced all songs of the playlist are availabl...
238 Views
0 replies
0 likes
I've tried everything recommened. I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting to download" my phone is also showing up under devices The...
Newbie
I've tried everything recommened. I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting ...
377 Views
0 replies
0 likes
I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs just not showing up at all? If anyone has been abl...
Newbie
I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs...
jonasherdegen
Community Legend
633 Views
1 replies
0 likes
Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has doubled, so I'm gone use my iPod instead. So installe...
Casual Listener
Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has do...
315 Views
0 replies
0 likes
Hi, As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipad app support "Your Music" and my ipad is just lagging? Thanks...
Newbie
Hi, As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipa...
shaftesbury11
Casual Listener
7884 Views
16 replies
1 likes
Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?
Newbie
Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?
394 Views
0 replies
0 likes
Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few seconds, I need to restart the app, and it cuts out again...
Casual Listener
Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few second...
419 Views
0 replies
0 likes
I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your devices" and there's a computer on the image, so I've ...
Casual Listener
I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your dev...
shanmf-us
Newbie
32649 Views
11 replies
9 likes
Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can only listen for two weeks.Now I'm back in Germany an...
Newbie
Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can o...
Merik
Community Legend
508 Views
1 replies
0 likes
So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on my computer and on my phone it is greyed out. My pr...
Newbie
So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on ...
317 Views
0 replies
0 likes
Hi I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other apps are fine and I can hear the sound so it seems it must b...
Newbie
Hi I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other ...
297 Views
0 replies
0 likes
I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5. But when I login in the Spotify App on my iPhone, I am a still Free User??? I had already uninstalled it and did logout/login. Nothing changed. Have anybody a ni...
Newbie
I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5. But when I login in the Spotify App on my iPhone, I am a still Free User??? I had alrea...
Jordi
Community Legend
293 Views
1 replies
0 likes