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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30835 Views

40 replies

9 likes

  • 30835 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95569 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293941 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Local Files not showing up on iphone

On my computer, I synced all my songs into to local files on my spotify app, however they do not show up on my phone's app. It simply says 0 songs.

Casual Listener

On my computer, I synced all my songs into to local files on my spotify app, however they do not show up on my phone's app. It simply says 0 songs.

user-removed

Not applicable

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

Spotify does not work on Bluesound anymore.

Spotify does not work on Bluesound anymore. Last update gave big problems.I still pay for Spotify but it just don't work om my iPad bluesound app.

Casual Listener

Spotify does not work on Bluesound anymore. Last update gave big problems. I still pay for Spotify but it just don't work om my iPad bluesound app.

wicksi8

Music Fan

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

How to clear activity on mobile

Hi all, I was unable to find an answer to my question on the board. Which is: I cant seem to clear the acitvity on my mobile device. I do not post anything or have it linked to Facebook, and the activity is all from a Norwegian person called Andreas....

Newbie

Hi all,   I was unable to find an answer to my question on the board. Which is: I cant seem to clear the acitvity on my mobile device. I do not post anything or have it linked to Facebook, and...

247 Views

0 replies

0 likes

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Queue doesn't work with Spotify Connect on Ipad/iPhone

I recently bought a Bose Sound Touch speaker and thought I'd upgrade to Spotify Premium to use the Connect function. Everything seems to work ok, apart from if I try and Queue a song. When using Connect, it ignores the the Queue and just goes on to t...

Casual Listener

I recently bought a Bose Sound Touch speaker and thought I'd upgrade to Spotify Premium to use the Connect function.  Everything seems to work ok, apart from if I try and Queue a song. When usi...

284 Views

0 replies

0 likes

  • 284 Views
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Premium not working

I paid for the premium for just Php9 using my debit card, I was charged when I checked my account but still I could not go into offline mode and subscription is still free. I tried logging out and logged in again, still does not work. I deleted the s...

Casual Listener

I paid for the premium for just Php9 using my debit card, I was charged when I checked my account but still I could not go into offline mode and subscription is still free. I tried logging out and lo...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
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Wanting to upgrade to Premium but keeps pausing on iOS devices

Hello, New user. Im having an ongoing issue where spotify keeping pausing songs after a few seconds every 4-5 song on my iOS devices. All up to date with latest updates, etc. Have uninstalled app several times. Regardless if using wifi or cellular da...

Regular

Hello,          New user. Im having an ongoing issue where spotify keeping pausing songs after a few seconds every 4-5 song on my iOS devices. All up to date with latest upd...

Dirtman4

Regular

1290 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Push & Email Notifications and Alerts - No Longer Receiving iOS, Premium)

Hello,I have enabled all push notiifications in the Spotify app as well is in the iPhone settings, as well as enabled all email alerts, but still do not receive push notifications or email alerts. I've never changed these settings and my account stop...

Casual Listener

Hello, I have enabled all push notiifications in the Spotify app as well is in the iPhone settings, as well as enabled all email alerts, but still do not receive push notifications or email alerts. ...

Mwn5000

Newbie

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
  • 1 likes

Lenovo Tablet AD song

Could anyone please tell me the name of the song featured in the Lenovo tablet ad on Spotify. Please reply asap

Newbie

Could anyone please tell me the name of the song featured in the Lenovo tablet ad on Spotify. Please reply asap 

479 Views

0 replies

0 likes

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Can't play anything on any mobile device

I can't play anything on either my iPad or my HTC, no matter how many times I redownload the app. It doesn't show the can't play track banner, it just freezes and sometimes crashes afterwards. Also, the tracks on a playlist appear gray and not white....

Newbie

I can't play anything on either my iPad or my HTC, no matter how many times I redownload the app. It doesn't show the can't play track banner, it just freezes and sometimes crashes afterwards. A...

282 Views

0 replies

0 likes

  • 282 Views
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Volume slider iPhone & iPad

The Slider are away. Accidently or is that an "Upgrade"? Who knows?

Newbie

The Slider are away. Accidently or is that an "Upgrade"?  Who knows?

JPalma

Gig Goer

474 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New to Spotify

I'm one of I'm sure many new subscribers after the fall of rdio. While still trying to get use to all the great new formats to enjoy, there are a few that I either can't find, or hope that you'll consider in the future.1. I would really like to add m...

Newbie

I'm one of I'm sure many new subscribers after the fall of rdio. While still trying to get use to all the great new formats to enjoy, there are a few that I either can't find, or hope that you'll con...

JPalma

Gig Goer

790 Views

1 replies

0 likes

artwork
autoplay
Sleep mode
  • 790 Views
  • 1 replies
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Withings Aura

Hello, I have a problem with my Spotify Connect. At first I was able to use the Withings Aura to play the songs of Spotify. But after I watched a video, I could no longer use the aura to play songs. No matter how I tried. I tried to reset all network...

Newbie

Hello, I have a problem with my Spotify Connect. At first I was able to use the Withings Aura to play the songs of Spotify. But after I watched a video, I could no longer use the aura to play songs. ...

dewjohnson

Casual Listener

2423 Views

4 replies

0 likes

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  • 4 replies
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Slow Download on iOS

I just got an iPhone 6 this week. It's fully updated to the newest version of iOS. I am trying to to download my music on premuim... takes FOREVER. After leaving it up all night, I got about 200 songs downloaded... It was never this way on my android...

Casual Listener

I just got an iPhone 6 this week. It's fully updated to the newest version of iOS. I am trying to to download my music on premuim... takes FOREVER. After leaving it up all night, I got about 200 song...

TheSoaddict

Casual Listener

431 Views

1 replies

0 likes

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  • 1 replies
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I can't get in my acount

No me deja entrar en mi cuenta mediante la app de iPhone me sale correo l contraseña incorrecta, pero en la web si me deja iniciar sesión con el mismo correo y contraseña, además he cambiado la contraseña varías veces y me sigue poniendo errónea desp...

Newbie

No me deja entrar en mi cuenta mediante la app de iPhone me sale correo l contraseña incorrecta, pero en la web si me deja iniciar sesión con el mismo correo y contraseña, además he cambiado la contr...

351 Views

0 replies

1 likes

  • 351 Views
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  • 1 likes

App crashing when playing a specific album

Two days ago I downloaded a new mixtape and proceeded to get it into spotify. I synced it into my phone and everything worked fine. Pass forward half a day when I tried to play any of the songs on my phone it played a few seconds and then crashed. I ...

Newbie

Two days ago I downloaded a new mixtape and proceeded to get it into spotify. I synced it into my phone and everything worked fine. Pass forward half a day when I tried to play any of the songs on my...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
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Syncing Desktop Library with my Iphone

I am newly converted to spotify from Rdio but boy is this not as intuitive. So, I add albums that I like to my "My Music" using the spotify Desktop app on a windows computer. When I open the Spotify App on my iphone, none of the new music I add appea...

Newbie

I am newly converted to spotify from Rdio but boy is this not as intuitive.  So, I add albums that I like to my "My Music" using the spotify Desktop app on a windows computer.  When I open ...

306 Views

0 replies

0 likes

  • 306 Views
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Constant activity notification

It says I have an "activity" notification yet I check and there's nothing new. Yes I have logged out and in again, no this did not help.

Newbie

It says I have an "activity" notification yet I check and there's nothing new. Yes I have logged out and in again, no this did not help.

poldy77

Casual Listener

670 Views

1 replies

0 likes

Notifications
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  • 1 replies
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payed but no premium

i get premium for free from rogers, ive had it for about 2 months and nowspotify sent emails saying they wre unable to take my payment, everythin is fine on rogers end, i called and checked everything, it is spotify that will not take the payments fr...

Casual Listener

i get premium for free from rogers, ive had it for about 2 months and nowspotify sent emails saying they wre unable to take my payment, everythin is fine on rogers end, i called and checked everythin...

1141 Views

0 replies

0 likes

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My "following" list will not load. It has been "loading" for hours.

I want to view who I am following, but I click "following" and it never loads! I have reinstalled it about 4 times and I have logged out and logged back in, but it will not let me view this.

Newbie

I want to view who I am following, but I click "following" and it never loads! I have reinstalled it about 4 times and I have logged out and logged back in, but it will not let me view this.

Dallas2015

Newbie

10151 Views

12 replies

5 likes

  • 10151 Views
  • 12 replies
  • 5 likes