Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
42521 Views
15 replies
36 likes

42521 Views
15 replies
36 likes

iPhone: local files don't sync

After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10.5). I had no clue why so I decided to delete and re...

wunderbayer
Newbie
After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10....
2015-09-29 9:39:09 AM
2015-10-16 3:21:52 AM
sammermaid
Newbie
1469 Views
9 replies
1 likes

1469 Views
9 replies
1 likes

Music won't play at all. Stops at 00.00.

Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removing spotify and redownloading it. I've even tried to ...

Joseph_ay
Newbie
Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removin...
2015-10-15 7:37:20 PM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

My music keeps getting deleted

Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can recover them as i don't really want to start from scra...

will_deb87
Casual Listener
Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can rec...
2015-02-13 12:07:38 PM
2015-10-15 4:45:52 PM
halerrr
Newbie
477 Views
4 replies
0 likes

477 Views
4 replies
0 likes

browse won't work

I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this

Marcyy
Newbie
I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this
2015-10-15 5:52:15 AM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

Playlists

For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn't even come up as an option for me to click on. Al...

Milcah38
Newbie
For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn...
2015-10-15 4:45:06 AM
259 Views
0 replies
0 likes
Playlists

259 Views
0 replies
0 likes

Nike Running + Spotify don't work on my iPhone 4s

I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have to stop my run, open spotify, and click play or next song...

martech
Newbie
I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have t...
2015-10-14 11:47:09 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

V4.1 update

I can't download the latest update from the App Store, the icon has disappeared and the updated app won't download. Can anyone help?

Sidibiker
Newbie
I can't download the latest update from the App Store, the icon has disappeared and the updated app won't download. Can anyone help?
2015-10-14 11:43:50 PM
157 Views
0 replies
0 likes

157 Views
0 replies
0 likes

Not able to download error on iPhone 6

I have been a premium member for several years now. I attempted to download the update so I could make several of my playlist offline capable on my iPhone 6 with up to date software. After receiving the error that the download cannot be completed, I ...

Bigginger7
Newbie
I have been a premium member for several years now. I attempted to download the update so I could make several of my playlist offline capable on my iPhone 6 with up to date software. After receiving ...
2015-10-14 10:56:42 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

Solved!! Why can't I search from any page?

I'm frequently browsing music and listening and checking I get an idea and so want to search . . . and I can't! I have to hit "Back" ten times to get to a page that has search on it. Am I missing something? This seems like an obvious feature to have,...

Artclone
Newbie
I'm frequently browsing music and listening and checking I get an idea and so want to search . . . and I can't! I have to hit "Back" ten times to get to a page that has search on ...
2015-10-13 12:22:44 AM
2015-10-14 9:46:54 PM
Macatron
Roadie
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Music won't play after ad. I want to know if it's just me?

This usually happens on the ads that promise 30 minutes of ad free music. After the ad stops, nothing plays. I found that I have to go to a different playlist, play that, and then go back to my intended playlist. After I go back to the playlist, the ...

KSutton
Music Fan
This usually happens on the ads that promise 30 minutes of ad free music. After the ad stops, nothing plays. I found that I have to go to a different playlist, play that, and then go back to my inten...
2015-09-10 7:18:25 PM
2015-10-14 9:02:02 PM
winter_rogue
Newbie
2924 Views
2 replies
0 likes
iOS
Mobile

2924 Views
2 replies
0 likes

Recently played gone?

My iOS app used to have recently played under "Your Music" I seem to recall it not being it's own tab/section, but at the bottom of the menu items under "Your Music." Where is it now? I loved that feature.

benmackie
Regular
My iOS app used to have recently played under "Your Music" I seem to recall it not being it's own tab/section, but at the bottom of the menu items under "Your Music." Where is it no...
2015-10-12 3:51:13 PM
2015-10-14 8:27:27 PM
benmackie
Regular
376 Views
2 replies
0 likes

376 Views
2 replies
0 likes

Where are all my local files?

I found the local files playlist but there are only 119 tracks when I have over 2k most of which are ripped from my CD collection. I dont want to even open Apples Music app as it makes me squemish. Please help!!!!

Loke2112
Regular
I found the local files playlist but there are only 119 tracks when I have over 2k most of which are ripped from my CD collection. I dont want to even open Apples Music app as it makes me squemish. P...
2015-10-14 4:52:06 PM
2015-10-14 4:56:11 PM
Loke2112
Regular
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

premium but still in random mode

Hello,I have a premium account but when I use the iphone app, I can only listen the songs randomly.I have already tried to disconnect and reconnect, and re install the app. Thnanks in advance Thomas

cucufa
Casual Listener
Hello, I have a premium account but when I use the iphone app, I can only listen the songs randomly. I have already tried to disconnect and reconnect, and re install the app. Thnanks in ad...
2015-09-23 10:59:28 PM
2015-10-14 4:48:15 PM
cucufa
Casual Listener
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

Shuffle Play Repeat

For whatever reason, when I play my playlists on shuffle, they will automatically repeat after a few songs. I do generally let my music play I. The background while other apps are open. I make sure that repeat is not on and I do not have duplicate tr...

EvanWebb
Casual Listener
For whatever reason, when I play my playlists on shuffle, they will automatically repeat after a few songs. I do generally let my music play I. The background while other apps are open. I make sure t...
2015-08-03 5:35:31 PM
2015-10-14 3:40:33 PM
Chooltacos
Newbie
738 Views
2 replies
0 likes
repeat
Shuffle in playlists

738 Views
2 replies
0 likes

Spotify takes forever to load now on my old iphones I use as ipods. Basically unusable.

I use an iPhone 4 and also an iPhone 4s as ipods to play music at work and home and all of a sudden, both will barely load anything on Spotify. Takes about 5-10 minutes to even open and then who knows how long to search and open any request I punch i...

waynewolf
Newbie
I use an iPhone 4 and also an iPhone 4s as ipods to play music at work and home and all of a sudden, both will barely load anything on Spotify. Takes about 5-10 minutes to even open and then who know...
2015-10-14 2:55:38 PM
765 Views
0 replies
0 likes
Spotify doesn't work on old iphone 4 and 4s

765 Views
0 replies
0 likes

Cant download songs to my Iphone 5

Iphone 5IOS 9.0.2I have spotift family with 3 users including myself. The problem is with my girlfriends phone which wont download song offline no matter what i do. The phone has 6GB left I have tried downloaded it over wifi and 3GIve tried to remove...

connor-clark432
Casual Listener
Iphone 5 IOS 9.0.2 I have spotift family with 3 users including myself. The problem is with my girlfriends phone which wont download song offline no matter what i do. The phone has 6GB left&...
2015-10-07 8:37:58 PM
2015-10-14 1:59:38 PM
meahtenoha
Spotify
459 Views
2 replies
0 likes
iOS

459 Views
2 replies
0 likes

Download From Windows PC to Iphone via USB? Possible?

Hi All Sitting here at my work desk. Is it possible to sync/download music to my iphone using a USB cable connected to my Win 7 (work) PC? I have only ever put music on my iphone directly when at home using wifi connection on my iphone. If so can I d...

Laylos
Casual Listener
Hi All Sitting here at my work desk. Is it possible to sync/download music to my iphone using a USB cable connected to my Win 7 (work) PC? I have only ever put music on my iph...
2015-10-14 11:03:41 AM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

No Spotify Connect available on Sony SRS-X9

Hi All Ive just bought a Sony SRS-X9 speaker, which is one of the ones that Spotify Connect should be available for. However, when I use either my iPhone6 or my iPad, I do not get the option to use Spotify Connect, even though the icon is shown, as t...

Mbird99
Newbie
Hi All Ive just bought a Sony SRS-X9 speaker, which is one of the ones that Spotify Connect should be available for. However, when I use either my iPhone6 or my iPad, I do not get the option...
2015-10-14 10:20:22 AM
999 Views
0 replies
1 likes

999 Views
0 replies
1 likes

Offline playlists not syncing from Macbook Pro to iPhone 5s

Hello Spotify community! First, a quick look at my specs. Mobile device: iPhone 5s running 9.02 IOSSpotify version 4.1.0.941Yes, I've followed the exact instructions on the Spotify website on how to sync a playlist.Yes, I've done a clean reinstallati...

pelham
Newbie
Hello Spotify community! First, a quick look at my specs. Mobile device: iPhone 5s running 9.02 IOS Spotify version 4.1.0.941 Yes, I've followed the exact instructions on the Spot...
2015-10-14 7:19:27 AM
2015-10-14 9:53:07 AM
MattSuda
Spotify Star
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Update problems

The update isn't working and I can't open the app or delete. Any suggestions?

G_luna21
Newbie
The update isn't working and I can't open the app or delete. Any suggestions?
2015-10-14 1:08:39 AM
2015-10-14 9:46:00 AM
MattSuda
Spotify Star
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

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