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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95555 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293939 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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My downloads on Spotify are really really slow

Hi, I recently changed my phone so I am having to download a playlis to make it avaiable offline, my problems is the downloads are extremely slown, I am on a Wi-Fi connection which is really fast, I made the speed test and the problem is not the conn...

Newbie

Hi, I recently changed my phone so I am having to download a playlis to make it avaiable offline, my problems is the downloads are extremely slown, I am on a Wi-Fi connection which is really fast, I ...

TheSoaddict

Casual Listener

595 Views

1 replies

0 likes

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Music not playing while on wifi

Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s iOS 9.2) Phone: iPhone 6 Plus iOS 9.2Spotify Versi...

Newbie

Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s...

375 Views

0 replies

1 likes

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My playlist will not download offline?? switch keeps flipping to off

Hi, I had a 150 song playlist on my spotify premium account downloaded to my phone and then suddenly the offline listening switch came off. i switched it back on but when i scroll back up it turns off again. when i look in my playlists its not even t...

Casual Listener

Hi, I had a 150 song playlist on my spotify premium account downloaded to my phone and then suddenly the offline listening switch came off. i switched it back on but when i scroll back up it turns of...

talunni22

Casual Listener

718 Views

4 replies

0 likes

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Your Music Tab Gone

I have just updated my iphone 5s and with it updated spotify. I have gone to play my music using the usual 'Your Music' > Songs feature but cant seem to find it! Where has it gone and how do i get my music back on my phone for offline use??

Newbie

I have just updated my iphone 5s and with it updated spotify. I have gone to play my music using the usual 'Your Music' > Songs feature but cant seem to find it! Where has it gone and how do i get...

Gummas5150

Casual Listener

1813 Views

2 replies

0 likes

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Offline Music Tab Dissapeared

Hi allI notice that the 'offline music' tab under the 'your music' tab has dissapeared. This was a really awesome feature that made finding my music easy and I would love to see it return ro figure out how I can get it back.

Casual Listener

Hi all I notice that the 'offline music' tab under the 'your music' tab has dissapeared. This was a really awesome feature that made finding my music easy and I would love to see it return ro figu...

254 Views

0 replies

0 likes

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No resume option from last played song

Hi people, got an iphone 6 with me with IOS 9.2When i paused a play list (random order) for a long time and when i try to resume it I cant play it from the last played song. Y have to play again the entire play list.Someone with this issue?Thannks

Visitor

Hi people, got an iphone 6 with me with IOS 9.2 When i paused a play list (random order) for a long time and when i try to resume it I cant play it from the last played song. Y have to pla...

327 Views

0 replies

0 likes

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An error has occurred. This twice in as many days. Why

Just updated to family premium and at the moment the service seems over priced by £14.99? Why am I paying for something that flips out when it feels like it with no way of complaining

Newbie

Just updated to family premium and at the moment the service seems over priced by £14.99? Why am I paying for something that flips out when it feels like it with no way of complaining

Byronwaite

Casual Listener

518 Views

3 replies

0 likes

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Local Files will not Download to iPhone 6S

Brief description of the issue: I have local files in a playlist that has downloaded to my macbook pro, but not my iphone 6s. Steps to reproduce the issue/steps tried already:I made the playlists available offline on both the computer and phone.I mad...

Newbie

Brief description of the issue: I have local files in a playlist that has downloaded to my macbook pro, but not my iphone 6s.   Steps to reproduce the issue/steps tried already: I made the ...

BlexX

Newbie

435 Views

1 replies

1 likes

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  • 1 replies
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Spotify Now - Still hasn't been rolled out

I was told this is in beta stage. Carry on, this topic can be removed

Visitor

I was told this is in beta stage. Carry on, this topic can be removed 🙂

fufuge

Music Fan

483 Views

2 replies

0 likes

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Spotify is gone(?)

Hi everybody I have a problem.since last two or three days my Spotify is... Not even off I can't launch it. On App Store is showing that I didn't even download it. So I try and circle closed and nothing happens. What is the very wierd. Icon was "repl...

Newbie

Hi everybody I have a problem .since last two or three days my Spotify is... Not even off I can't launch it. On App Store is showing that I didn't even download it. So I try and circle closed and no...

392 Views

0 replies

0 likes

Spotify
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Spotify iOS 4.5.0 crashing at launch

Hi, Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the UI with some album covers and options flashes for ~0,2 secs and...

Newbie

Hi,   Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the UI ...

802 Views

0 replies

0 likes

Crash
ios 9
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99p 3 month premium

I jumped at the idea of having a go with Spotify for only 99p for 3 months...problems is although it says on account is premium and tells me the date to which it finished I can't access it on my app! I still says I've got the free subscription....I'v...

Newbie

I jumped at the idea of having a go with Spotify for only 99p for 3 months...problems is although it says on account is premium and tells me the date to which it finished I can't access it on my app!...

510 Views

0 replies

0 likes

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Connecting issues when on Wifi

Hi all, So basically, I have an iphone and my roommates all have iphones and whenever we try to get on spotify and search for a song over wifi it acts as if we are offline and says Connecting... at the bottom for about 2-3 minutes before it finally c...

Newbie

Hi all,   So basically, I have an iphone and my roommates all have iphones and whenever we try to get on spotify and search for a song over wifi it acts as if we are offline and says Connectin...

597 Views

0 replies

0 likes

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The music is put in pause when the phone is locked

When i block my iphone music is cut and I have to restart play to be able to listen it again. I need a solution please. Sorry for my English but I'm from Argentina. Thank you.

Casual Listener

When i block my iphone music is cut and I have to restart play to be able to listen it again. I need a solution please. Sorry for my English but I'm from Argentina. Thank you.

juancito_dupont

Casual Listener

460 Views

1 replies

0 likes

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iOS Relase Notes in App Store

What happened to the brief release notes about what changes were made to the app. Whenever I see an update in the AppStore it only tells me to turn on auto-update to always have the most recent app version.This isn't helpful and isn't what developer ...

Newbie

What happened to the brief release notes about what changes were made to the app. Whenever I see an update in the AppStore it only tells me to turn on auto-update to always have the most recent app v...

593 Views

0 replies

0 likes

iOS
iphone
updates
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My saved artists don't appears on my Artists tab

Hi,I added some new artists to my artists tab, and then don't appear. Neither my iphone, ipad or mac. I have tried to refresh, open, close,...and nothing changes. What can I do?Regards

Music Fan

 Hi, I added some new artists to my artists tab, and then don't appear. Neither my iphone, ipad or mac. I have tried to refresh, open, close,...and nothing changes.   What can I do? Reg...

345 Views

0 replies

0 likes

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Songs wont play on iPhone

When i launch the spotify app all seems ok. But when i want to play songs, only the first song i choose gets played. When i switch song or next song in playlists starts, it wont play. I click the song again and still no sound, and it shows the song i...

Casual Listener

When i launch the spotify app all seems ok. But when i want to play songs, only the first song i choose gets played. When i switch song or next song in playlists starts, it wont play. I click the son...

mariusbjornor

Casual Listener

663 Views

2 replies

0 likes

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LG G3 music sounds like a dying robot when i lock my phone

Whenever I lock my phone while playing spotify on the speaker of the phone when the screen goes black the song slows down and sounds like a dying robot. I have looked for answers but i cant find any. Any help would be great.

Newbie

Whenever I lock my phone while playing spotify on the speaker of the phone when the screen goes black the song slows down and sounds like a dying robot. I have looked for answers but i cant find any....

518 Views

0 replies

0 likes

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Concert Hall setting in iOS

Hello, I really love Spotify. I was just wandering if Spotify could be updated for iOS so that it would have the same equalizer options as the Android version has. My favorite is the Concert Hall setting. Is there a reason iOS and Android have differ...

Newbie

Hello, I really love Spotify. I was just wandering if Spotify could be updated for iOS so that it would have the same equalizer options as the Android version has. My favorite is the Concert Hall set...

3672 Views

0 replies

10 likes

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PayPal Payment Not Going Through

Hello,I've recently tried to make a payment for Spotify Premium, but my payment isn't going through. I've tried paying with Debit/Credit Card and even with PayPal money but the same issue keeps reoccurring. Basically what happens is that whenever I'm...

Newbie

Hello, I've recently tried to make a payment for Spotify Premium, but my payment isn't going through. I've tried paying with Debit/Credit Card and even with PayPal money but the same issue keeps r...

773 Views

0 replies

0 likes

paypal
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