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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237518 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118722 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305482 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130817 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Cant find spotify running in new release 4.6.0

Hey guys, since i updated to the new Spotify version i can't se the spotify running feature on the menu, i don't know if it changed to another location or sth?

Newbie

Hey guys, since i updated to the new Spotify version i can't se the spotify running feature on the menu, i don't know if it changed to another location or sth?  

user-removed

Not applicable

811 Views

1 replies

0 likes

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Solved!! Spotify doesn't install

After latest update my spotify unistalled itself and now I can't download it again. It starts loading normally but right before finishing it stops.

Casual Listener

After latest update my spotify unistalled itself and now I can't download it again. It starts loading normally but right before finishing it stops.

RanZ

Casual Listener

582 Views

1 replies

0 likes

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  • 1 replies
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Can't connect with ipod touch 1st generation

For a few days, my ipod touch 1st Generation cannot connect with spotify app.I have the following message : "error 102 ap.gslb.spotify.com:4070"Can someone help me ?

Newbie

For a few days, my ipod touch 1st Generation cannot connect with spotify app. I have the following message : "error 102 ap.gslb.spotify.com:4070" Can someone help me ?

xz00e

Casual Listener

1817 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Spotify Streaming Stops When Using New Apple News App

Has anyone else noticed this? I can use any other app on my iPhone 6s with Spotify playing in the background. However, just a few seconds into browsing through the latest stories in the new Apple News app, the streaming pauses. I have to go into the ...

Newbie

Has anyone else noticed this? I can use any other app on my iPhone 6s with Spotify playing in the background. However, just a few seconds into browsing through the latest stories in the new Apple New...

447 Views

0 replies

0 likes

Apple News App
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subscription failed

I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know what seems to be the problem. Is my acct. no. before...

Casual Listener

I just recently subscribed again to premium using the same account no. that i used before, but i cant still play my music and my subscription page tells me that im still not on premium. I dont know w...

580 Views

0 replies

0 likes

Subscription
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My spotify isn't working

I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.

Newbie

I'm unable to use my spotify at all at the moment. I've tried deleting and re-installing the app to no avail. It just keeps saying 'error please try again later'. It's been like this for 3 days.

301 Views

0 replies

0 likes

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Solved!! App crashes during start on ipad ios 8 after update

Hello after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound? ThanksAndy

Casual Listener

Hello   after yesterday's update (Dec 14) the app crashes on my Ipad Air 2 iOS 8.4.1 when I want to open it. Does anyone experience the same problem/is there are a workaound?     ...

quixurf

Casual Listener

640 Views

1 replies

0 likes

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Where is Spotify Now?

So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow. Don't announce a feature unless it is available f...

Regular

So its been over 6 months since the announcement of spotify Now. A post sugesting the idea from 2012 has been marked as 'implemented' which is an absolute lie. The rollout seems to be incredibly slow...

mikoskamuka

Music Fan

1254 Views

4 replies

0 likes

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How to change to Student Subscription

I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?

Newbie

I have Spotify Premium but I pay for it with iTunes gift cards and I want to know how to switch to the Student Subscription but when I try it asks for a credit card how do I do it?

jean3601

Community Legend

966 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Cannot see songs in playlist on iPad

Hi All So,, I bought Adeles album 25 (I'm sure it will be on Spotify in the New Year though). I loaded the songs into a Spotify Playlist on my laptop (windows). When I access Spotify from my iPad it can see the playlist and says it contains 11 songs,...

Casual Listener

Hi All   So,, I bought Adeles album 25  (I'm sure it will be on Spotify in the New Year though).  I loaded the songs into a Spotify Playlist on my laptop (windows).   Whe...

ew2712

Casual Listener

714 Views

2 replies

0 likes

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  • 2 replies
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Spotify wrong language

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting the app, log out from app store, reboot phone and then log ...

Casual Listener

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting...

01cc12me

Newbie

8493 Views

12 replies

2 likes

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  • 12 replies
  • 2 likes

How can i delete songs from playlist

It's not possible i tried everything swipe left save swipe right queue there is no delete anywhere???

Newbie

It's not possible i tried everything swipe left save swipe right queue there is no delete anywhere???

user-removed

Not applicable

861 Views

1 replies

0 likes

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Syncing to iPod touch

As I have an iPod touch I have to download all of my music on Spotify, I have a lot of albums and a couple of playlists downloaded on the app but recently when I try to sync music it just says its waiting to download but never does!

Newbie

As I have an iPod touch I have to download all of my music on Spotify, I have a lot of albums and a couple of playlists downloaded on the app but recently when I try to sync music it just says its wa...

543 Views

0 replies

0 likes

syncing with ipod
waiting to download
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Can't make playlists available offline

Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one point it just said stop, and i can't make anymore pla...

Newbie

Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one po...

user-removed

Not applicable

519 Views

1 replies

0 likes

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  • 1 replies
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Shows Missing from Spotify iOS

Hi All, Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere. On my partners iPhone she seems to be missing the "Shows" option in the menu, I have re-installed Spotify and can n...

Casual Listener

Hi All,    Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere.    On my partners iPhone she seems to...

cd-15

Newbie

1738 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

No puedo acceder a mi familia

HolaMe intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

Casual Listener

Hola Me intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

542 Views

0 replies

0 likes

Spotify family
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Cant save all my music atone offline?!

Hey i was wondering, am i allowed to save all my music offline at once?I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a playlist that i made or if its from a album that i s...

Music Fan

Hey i was wondering, am i allowed to save all my music offline at once? I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a...

user-removed

Not applicable

592 Views

3 replies

0 likes

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  • 3 replies
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I can't watch shows on my phone

For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?

Newbie

For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?

user-removed

Not applicable

408 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No sound with earphones and bluetooth

I have reinstalled the app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a annoying buzz- sound...and there is sound when i play musi...

Newbie

I have reinstalled the  app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a a...

mrmonkeymonkey

Newbie

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
  • 1 likes

Account doesn't work on iOS

i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is happening on my new iPhone

Newbie

i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is h...

user-removed

Not applicable

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes