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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30836 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95570 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1042 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293942 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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Help all my music has disappeared off my saved music

I was one the tube today about to put my music on shuffle have a large amount and it's suddenly not there ???

Newbie

I was one the tube today about to put my music on shuffle have a large amount and it's suddenly not there ???

439 Views

0 replies

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ipod nano syncing.

I found multiple articles saying I could sync downloaded music from my subscription account to my ipod nano, but nothing comes up when I plug in my ipod nano and open my Spotify app.

Casual Listener

I found multiple articles saying I could sync downloaded music from my subscription account to my ipod nano, but nothing comes up when I plug in my ipod nano and open my Spotify app. 

513 Views

0 replies

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how to transfer to ipod

i am trying to put some halloween music on my ipod and i cant figure out how to sync from computer to ipod. can someone help me

Newbie

i am trying to put some halloween music on my ipod and i cant figure out how to sync from computer to ipod. can someone help me

dreslola

Newbie

614 Views

2 replies

0 likes

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iOS--Spotify, wifi connection problem

For some time now, I've been having troubles with running Spotify with use of a wifi network. I mean the app wouldn't connect via wifi to the account. It works fine though if I use a 4G connection. I've tried some solutions available on the web, but ...

Newbie

For some time now, I've been having troubles with running Spotify with use of a wifi network. I mean the app wouldn't connect via wifi to the account. It works fine though if I use a 4G connection. I...

474 Views

0 replies

0 likes

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Solved!! Can't share on iPhone

I'm logged onto Spotify with Facebook. So is my friend. We're also each other's friend on Facebook, if that matters. I can "send" him songs via the web version of Spotify but when I go to share and "send to" on the iPhone app, I get the "no users fou...

Music Fan

I'm logged onto Spotify with Facebook. So is my friend. We're also each other's friend on Facebook, if that matters. I can "send" him songs via the web version of Spotify but when I go to share and "...

Sl33pwalker

Music Fan

2274 Views

6 replies

0 likes

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Problem sync offline playlists

Having problems syncing my offline playlists on my iPhone. Never had this problem before and do not have more than 3000 songs!!! What to do?

Newbie

Having problems syncing my offline playlists on my iPhone. Never had this problem before and do not have more than 3000 songs!!! What to do?

416 Views

0 replies

0 likes

offline playlist
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Spotify has major issues on my iphone6 not on y mac

The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play.My playlist has emptied after the last update. Please help! Sara

Newbie

The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play. My playlist has emptied after the last update.   Please help!   Sar...

343 Views

0 replies

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Ver. 4.5 won't work on iPhone 6.

This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE PREMIUM and am currently running this on an iPhone 6. When I...

Newbie

  This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE P...

346 Views

0 replies

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Freezing when changing sources

I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using my phone. When this happens, the album art is on the...

Casual Listener

I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using m...

372 Views

0 replies

0 likes

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Sync error in playlists

HiI've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem: At first, when offline and synced all songs of the playlist are available and I can listen to them perfectly offline. However, after s...

Newbie

Hi I've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem:   At first, when offline and synced all songs of the playlist are availabl...

260 Views

0 replies

0 likes

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Can't sync new local files to iphone

I've tried everything recommened. I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting to download" my phone is also showing up under devices The...

Newbie

I've tried everything recommened.  I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting ...

410 Views

0 replies

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My Taylor Swift songs are not showing up on my IPhone

I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs just not showing up at all? If anyone has been abl...

Newbie

I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs...

jonasherdegen

Community Legend

668 Views

1 replies

0 likes

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No my music option on my iPod touch.

Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has doubled, so I'm gone use my iPod instead. So installe...

Casual Listener

Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has do...

352 Views

0 replies

0 likes

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Solved!! "Your Music" appears on my mac and iPhone but not iPad?

Hi, As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipad app support "Your Music" and my ipad is just lagging? Thanks...

Newbie

Hi,   As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipa...

shaftesbury11

Casual Listener

8255 Views

16 replies

1 likes

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Capacidad

Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?

Newbie

Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?    

443 Views

0 replies

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Spotify crashing on iPhone 5

Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few seconds, I need to restart the app, and it cuts out again...

Casual Listener

Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few second...

457 Views

0 replies

0 likes

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Spotify Connect to control Mac playback from iPhone

I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your devices" and there's a computer on the image, so I've ...

Casual Listener

I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your dev...

shanmf-us

Newbie

33353 Views

11 replies

9 likes

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Everything in "My Music" is gone after a trip to overseas

Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can only listen for two weeks.Now I'm back in Germany an...

Newbie

Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can o...

Merik

Community Legend

566 Views

1 replies

0 likes

iOS playlist
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Problems with syncing to my phone

So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on my computer and on my phone it is greyed out. My pr...

Newbie

So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on ...

348 Views

0 replies

0 likes

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Only hear sound when keep pressing the title of the song

Hi I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other apps are fine and I can hear the sound so it seems it must b...

Newbie

Hi   I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other ...

335 Views

0 replies

0 likes

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