Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14437 Views
  • 1 replies
  • 1 likes
  • 14437 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83535 Views
  • 125 replies
  • 33 likes
  • 83535 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19497 Views
  • 8 replies
  • 0 likes
  • 19497 Views
  • 8 replies
  • 0 likes

iphone content gone

HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared. I have nothing under songs, artists or albums but my playlists are still there and play? Where has everything gone and can I get it back? Thanks

  • Newbie
  • HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared.  I have nothing under songs, artists or albums but my playlists are still there and play? &nbs...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

problem with spotify30

i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos

  • Casual Listener
  • i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos
  • user124567
  • Casual Listener
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Music stops after 30 seconds

Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.

  • Newbie
  • Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Will not stay open

Every time I open my spotify it only stays open for about ten seconds then closes on its own

  • Newbie
  • Every time I open my spotify it only stays open for about ten seconds then closes on its own
  • 272 Views
  • 0 replies
  • 0 likes
  • Help
  • 272 Views
  • 0 replies
  • 0 likes

7 day free trial

I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.

  • Newbie
  • I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.
  • 194 Views
  • 0 replies
  • 1 likes
  • 194 Views
  • 0 replies
  • 1 likes

Playback pauses when Spotify regains network connectivity

The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused (I can click play on the lockscreen to restart mus...

  • Casual Listener
  • The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused...
  • erkki
  • Casual Listener
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Premium spotify?

Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen to ads. Why is that?

  • Casual Listener
  • Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen t...
  • Jonnytalavera
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • Just curious
  • 319 Views
  • 2 replies
  • 0 likes

Next song does not play when iPad in sleep/locked mode

I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got a 2 minute lock/sleep screen setting). But when the...

  • Newbie
  • I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got ...
  • 424 Views
  • 0 replies
  • 1 likes
  • 424 Views
  • 0 replies
  • 1 likes

Problem exporting BBC Playlist to spotify

Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please?Thanks, Ben

  • Casual Listener
  • Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please? Thanks, Ben
  • MandiK
  • Casual Listener
  • 1217 Views
  • 6 replies
  • 0 likes
  • 1217 Views
  • 6 replies
  • 0 likes

How to keep my place in a list when on shuffle? [iOS]

I don't really know a way to succintly state my question so I may ramble a bit. Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had less than 24 hours of driving to do we wouldn't hear any song...

  • Casual Listener
  • I don't really know a way to succintly state my question so I may ramble a bit.   Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had l...
  • mapuya19
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Spotify stops and will only play if I use earphones

Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earphones/ headphones in. Otherwise it's just silent, b...

  • Newbie
  • Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earp...
  • Mattosaurus
  • Community Legend
  • 1594 Views
  • 1 replies
  • 0 likes
  • 1594 Views
  • 1 replies
  • 0 likes

Locked Out

Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?

  • Newbie
  • Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?
  • JoeThomas
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Having a glitch?

While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, when I click to play a song, it highlights the song I ...

  • Casual Listener
  • While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, whe...
  • Ethan7526
  • Newbie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Different Prices?

Spotify advertises that premium costs 9.99 yet charges my itunes acount $12.00. Is this due to taxes, and if not why am I paying more?

  • Newbie
  • Spotify advertises that premium costs 9.99 yet charges my itunes acount $12.00. Is this due to taxes, and if not why am I paying more? 
  • Mattosaurus
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Background usage

Spotify used to continue playing in the background while using other apps like Facebook etc., as well as when I closed my screen so I could put it in my pocket. It has stopped doing that and only plays while the app is open and selected. Why did this...

  • Newbie
  • Spotify used to continue playing in the background while using other apps like Facebook etc., as well as when I closed my screen so I could put it in my pocket. It has stopped doing that and only pla...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

What's going on!?!

Hi, well I go to play my songs from a playlist and click on the one I want. It either skips it or skips 20 seconds, goes normal for a bit and then skips another 20 seconds. It's doing it now, I'm getting 5 seconds into a song and it skips to half way...

  • Newbie
  • Hi, well I go to play my songs from a playlist and click on the one I want. It either skips it or skips 20 seconds, goes normal for a bit and then skips another 20 seconds. It's doing it now, I'm get...
  • OviiiOne
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Personal songs

When I put my numbers by alfabetic order, there always comes a grey block (between each letter). Is this normal?

  • Casual Listener
  • When I put my numbers by alfabetic order, there always comes a grey block (between each letter). Is this normal?
  • OviiiOne
  • Community Legend
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Music won't play

I have just upgraded to spotify premium but for some reason it won't let me play music, it spears like it is on the screen but there's no sound. I have checked my normal music on my phone and it's fine so I'm confused?

  • Newbie
  • I have just upgraded to spotify premium but for some reason it won't let me play music, it spears like it is on the screen but there's no sound. I have checked my normal music on my phone and it's fi...
  • philtymps
  • Newbie
  • 5799 Views
  • 11 replies
  • 2 likes
  • 5799 Views
  • 11 replies
  • 2 likes

iOS download issues again again

It been almost two years now since you have been claiming to solve the download issue on ios, yet, it keeps on coming and all you give as soltion is the same - unstiall,.... well, the issue is when I have 10gb of music, uninstalling the app is way wa...

  • Casual Listener
  • It been almost two years now since you have been claiming to solve the download issue on ios, yet, it keeps on coming and all you give as soltion is the same - unstiall,.... well, the issue is when I...
  • HoiBee
  • Roadie
  • 386 Views
  • 4 replies
  • 1 likes
  • 386 Views
  • 4 replies
  • 1 likes