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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237500 Views

27 replies

5 likes

  • 237500 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118717 Views

116 replies

13 likes

Other
  • 118717 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305482 Views

62 replies

16 likes

  • 305482 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130817 Views

19 replies

38 likes

  • 130817 Views
  • 19 replies
  • 38 likes

Solved!! Can't make songs available offline

I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded the update and the problem persists. I have very li...

Newbie

I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded ...

user-removed

Not applicable

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

New song

Why there isn't new music?or some song that I need?

Casual Listener

Why there isn't new music?or some song that I need?

user-removed

Not applicable

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes

Solved!! Spotify first screen on fresh launch

My phone is running iOS 8.4.1 and whenever I open spotify from a closed state it will default to the just now screen instead of where I previously was. My friends iPhone running 8.x.x always open to previous page. I never use just now and would rathe...

Casual Listener

My phone is running iOS 8.4.1 and whenever I open spotify from a closed state it will default to the just now screen instead of where I previously was. My friends iPhone running 8.x.x always open to ...

ZEEN0j

Casual Listener

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

iphone 4S - Can't login - Acct already exists

Just downloaded the Spotify app on my old iphone 4S. When I tried to log in with my existing account it won't let me and gives me the message: Login Failed. You've already created an account with this e-mail address. Note that I was not trying to cre...

Newbie

Just downloaded the Spotify app on my old iphone 4S.  When I tried to log in with my existing account it won't let me and gives me the message: Login Failed. You've already created an account wi...

Jbrehaut

Casual Listener

870 Views

2 replies

0 likes

  • 870 Views
  • 2 replies
  • 0 likes

Solved!! Lost Spotify app

Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?

Casual Listener

Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?

jmscaife

Casual Listener

706 Views

2 replies

0 likes

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  • 2 replies
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Account

I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt from "Free" to "Premium" and will I be charged aga...

Casual Listener

I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt...

user-removed

Not applicable

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

App blocked by keyboard

Hi guys!I've got a little bug: if i start the Spotify-App in my iPhone 5S iOS 9.2 while my PlayStation 4 is playing Spotify and the notice about that appears, but in same time the keyboard pops up and blocks the buttons on the notice. I can't use the...

Newbie

Hi guys! I've got a little bug: if i start the Spotify-App in my iPhone 5S iOS 9.2 while my PlayStation 4 is playing Spotify and the notice about that appears, but in same time the keyboard pops up ...

297 Views

0 replies

0 likes

  • 297 Views
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App looks different on iOS

Hi everyone! I have a problem with my spotify. The design changed when i accidentally deleted the app and downloaded it again. It now looks like a very downgraded version compared to the normal much more beautiful looking version. This is really anno...

Regular

Hi everyone! I have a problem with my spotify. The design changed when i accidentally deleted the app and downloaded it again. It now looks like a very downgraded version compared to the normal much ...

AliAziz424

Regular

989 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Playing Playlist With Clean Random Songs?

I have a free account & understand that my playlist can only shuffle. With that said is there away to stop the random songs that it plays between songs on my playlist? If that can't not be stopped without paying is there any guarente that the randoml...

Newbie

I have a free account & understand that my playlist can only shuffle.  With that said is there away to stop the random songs that it plays between songs on my playlist?  If that can't n...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

spotify on ios 9.2 - problem of identification on app.

Hello, With the account spotify premium on Bouygues telecom, i arrive to connect with my id and password on safari but i have the following message on the app: "connexion impossible- identifiant ou mot de passe inconnu - avez-vous un compte spotify? ...

Newbie

Hello,   With the account spotify premium on Bouygues telecom, i arrive to connect with my id and password on safari but i have the following message on the app: "connexion impossible- identif...

328 Views

0 replies

0 likes

  • 328 Views
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Genre list discrepancy between iphone and desktop--Kids genre has disappeared!

For some reason, there is one slight but important difference between the genres offered in the Browse section on my phone versus on my desktop. On my phone, I do not have the "Kids" genre. But I do have it on my desktop. The only other difference be...

Newbie

For some reason, there is one slight but important difference between the genres offered in the Browse section on my phone versus on my desktop. On my phone, I do not have the "Kids" genre. But I do ...

414 Views

0 replies

1 likes

  • 414 Views
  • 0 replies
  • 1 likes

App is incredibly slow on iPhone 4 iOS7

After reinstalling the app several times it's still incredibly slow on my iPhone 4. the bootprocess, searching, selecting songs etc. everything takes several seconds. opening the app and playing the last played song takes up to 1 and half minutes! re...

Casual Listener

After reinstalling the app several times it's still incredibly slow on my iPhone 4. the bootprocess, searching, selecting songs etc. everything takes several seconds. opening the app and playing the ...

kunstlump

Casual Listener

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Local Files not showing up on iphone

On my computer, I synced all my songs into to local files on my spotify app, however they do not show up on my phone's app. It simply says 0 songs.

Casual Listener

On my computer, I synced all my songs into to local files on my spotify app, however they do not show up on my phone's app. It simply says 0 songs.

user-removed

Not applicable

896 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify does not work on Bluesound anymore.

Spotify does not work on Bluesound anymore. Last update gave big problems.I still pay for Spotify but it just don't work om my iPad bluesound app.

Casual Listener

Spotify does not work on Bluesound anymore. Last update gave big problems. I still pay for Spotify but it just don't work om my iPad bluesound app.

wicksi8

Music Fan

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

How to clear activity on mobile

Hi all, I was unable to find an answer to my question on the board. Which is: I cant seem to clear the acitvity on my mobile device. I do not post anything or have it linked to Facebook, and the activity is all from a Norwegian person called Andreas....

Newbie

Hi all,   I was unable to find an answer to my question on the board. Which is: I cant seem to clear the acitvity on my mobile device. I do not post anything or have it linked to Facebook, and...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Queue doesn't work with Spotify Connect on Ipad/iPhone

I recently bought a Bose Sound Touch speaker and thought I'd upgrade to Spotify Premium to use the Connect function. Everything seems to work ok, apart from if I try and Queue a song. When using Connect, it ignores the the Queue and just goes on to t...

Casual Listener

I recently bought a Bose Sound Touch speaker and thought I'd upgrade to Spotify Premium to use the Connect function.  Everything seems to work ok, apart from if I try and Queue a song. When usi...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
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Premium not working

I paid for the premium for just Php9 using my debit card, I was charged when I checked my account but still I could not go into offline mode and subscription is still free. I tried logging out and logged in again, still does not work. I deleted the s...

Casual Listener

I paid for the premium for just Php9 using my debit card, I was charged when I checked my account but still I could not go into offline mode and subscription is still free. I tried logging out and lo...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Wanting to upgrade to Premium but keeps pausing on iOS devices

Hello, New user. Im having an ongoing issue where spotify keeping pausing songs after a few seconds every 4-5 song on my iOS devices. All up to date with latest updates, etc. Have uninstalled app several times. Regardless if using wifi or cellular da...

Regular

Hello,          New user. Im having an ongoing issue where spotify keeping pausing songs after a few seconds every 4-5 song on my iOS devices. All up to date with latest upd...

Dirtman4

Regular

1440 Views

10 replies

0 likes

  • 1440 Views
  • 10 replies
  • 0 likes