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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37326 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102966 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299270 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126060 Views

19 replies

38 likes

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Spotify has major issues on my iphone6 not on y mac

The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play.My playlist has emptied after the last update. Please help! Sara

Newbie

The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play. My playlist has emptied after the last update.   Please help!   Sar...

365 Views

0 replies

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Ver. 4.5 won't work on iPhone 6.

This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE PREMIUM and am currently running this on an iPhone 6. When I...

Newbie

  This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE P...

360 Views

0 replies

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Freezing when changing sources

I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using my phone. When this happens, the album art is on the...

Casual Listener

I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using m...

392 Views

0 replies

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Sync error in playlists

HiI've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem: At first, when offline and synced all songs of the playlist are available and I can listen to them perfectly offline. However, after s...

Newbie

Hi I've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem:   At first, when offline and synced all songs of the playlist are availabl...

278 Views

0 replies

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Can't sync new local files to iphone

I've tried everything recommened. I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting to download" my phone is also showing up under devices The...

Newbie

I've tried everything recommened.  I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting ...

436 Views

0 replies

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My Taylor Swift songs are not showing up on my IPhone

I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs just not showing up at all? If anyone has been abl...

Newbie

I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs...

jonasherdegen

Community Legend

677 Views

1 replies

0 likes

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No my music option on my iPod touch.

Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has doubled, so I'm gone use my iPod instead. So installe...

Casual Listener

Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has do...

360 Views

0 replies

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Solved!! "Your Music" appears on my mac and iPhone but not iPad?

Hi, As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipad app support "Your Music" and my ipad is just lagging? Thanks...

Newbie

Hi,   As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipa...

shaftesbury11

Casual Listener

8361 Views

16 replies

1 likes

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Capacidad

Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?

Newbie

Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?    

456 Views

0 replies

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Spotify crashing on iPhone 5

Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few seconds, I need to restart the app, and it cuts out again...

Casual Listener

Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few second...

471 Views

0 replies

0 likes

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Spotify Connect to control Mac playback from iPhone

I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your devices" and there's a computer on the image, so I've ...

Casual Listener

I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your dev...

shanmf-us

Newbie

33534 Views

11 replies

9 likes

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Everything in "My Music" is gone after a trip to overseas

Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can only listen for two weeks.Now I'm back in Germany an...

Newbie

Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can o...

Merik

Community Legend

588 Views

1 replies

0 likes

iOS playlist
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Problems with syncing to my phone

So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on my computer and on my phone it is greyed out. My pr...

Newbie

So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on ...

362 Views

0 replies

0 likes

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Only hear sound when keep pressing the title of the song

Hi I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other apps are fine and I can hear the sound so it seems it must b...

Newbie

Hi   I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other ...

341 Views

0 replies

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No Premium-Status with iOS 9

I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5. But when I login in the Spotify App on my iPhone, I am a still Free User??? I had already uninstalled it and did logout/login. Nothing changed. Have anybody a ni...

Newbie

I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5.   But when I login in the Spotify App on my iPhone, I am a still Free User???   I had alrea...

Jordi

Community Legend

333 Views

1 replies

0 likes

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problemas while connecting to car audio system

I have problems with my iphone 5 (updated) while connecting to USB port , Spotify runs "plays the songs" but the sound does not comes out. My husbands iphone 6 plus works fine but no with mine, could somebody help me!? I'm desperate! thanks!

Casual Listener

I have problems with my iphone 5 (updated) while connecting to USB port , Spotify runs "plays the songs" but the sound does not comes out. My husbands iphone 6 plus works fine but no w...

Jon_UK

Roadie

569 Views

3 replies

0 likes

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My saved Artists and Songs aren't in my iPhone.

Hi,I saved and followed a bunch of songs and artists on my computer but when I opened spotify on my phone there was nothing saved.Do I have to do it all over on my phone? Or is it some way to sync "my music" in my computer to my music in my phone?Hel...

Newbie

Hi, I saved and followed a bunch of songs and artists on my computer but when I opened spotify on my phone there was nothing saved. Do I have to do it all over on my phone? Or is it some way to syn...

Lucdedj

Music Fan

399 Views

1 replies

0 likes

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Shows-Now feature still not showing

I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscriber?

Casual Listener

I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscribe...

markmacfan

Newbie

836 Views

3 replies

0 likes

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Sync my local files to iphone 6 plus

HelloI can't find anywhere where i can synd my phone to Spotify, on the computer i have local files but it is not in my phone, please help cause i can't use them in offline mode on the phone

Regular

Hello I can't find anywhere where i can synd my phone to Spotify, on the computer i have local files but it is not in my phone, please help cause i can't use them in offline mode on the phone

user-removed

Not applicable

844 Views

6 replies

0 likes

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Not getting notifications

Hi. I do not appear to be getting notifications for playlists on SPotify on my macbook (I only get notifications for new albums) or on my phone or via email. In my spotify notification settings on the website, my settings all of the options for notif...

Newbie

Hi. I do not appear to be getting notifications for playlists on SPotify on my macbook (I only get notifications for new albums) or on my phone or via email. In my spotify notification settings on th...

AFX1

Casual Listener

610 Views

1 replies

4 likes

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