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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80275 Views
  • 19 replies
  • 37 likes
  • 80275 Views
  • 19 replies
  • 37 likes

Spotify does not work on iPhone anymore - but no issues on other iOS devices

Hi all, For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was over and not automatically switch to the next song either. I...

  • Casual Listener
  • Hi all,   For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was ...
  • dsa_7
  • Roadie
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Uninstalling iOS App while Keeping Offline Tracks

I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added for offline songs and albums on my iPhone. Does an...

  • Visitor
  • I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added...
  • driveflanger
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • iOS
    Offline Access
    Uninstall
  • 437 Views
  • 1 replies
  • 0 likes

Upgraded, but still on free account on IOS.

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success. i have tried contactingspotify via their support system, but I ne...

  • Newbie
  • I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success.   i hav...
  • MattSuda
  • Spotify Star
  • 480 Views
  • 3 replies
  • 0 likes
  • 480 Views
  • 3 replies
  • 0 likes

Premium yet shuffle won't turn off

I see so many others with this problem but what is the solution? I use my Spotify to teach classes and cannot get the Shuffle to turn off.

  • Newbie
  • I see so many others with this problem but what is the solution?  I use my Spotify to teach classes and cannot get the Shuffle to turn off.
  • MattSuda
  • Spotify Star
  • 567 Views
  • 1 replies
  • 0 likes
  • 567 Views
  • 1 replies
  • 0 likes

Premium family plan

I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on the current, not sure if I just wasted an extra $5 f...

  • Newbie
  • I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on t...
  • MattSuda
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on ipad pro.

Spotify crashes, at startup, on ipad pro. Any suggestions?

  • Visitor
  • Spotify crashes, at startup, on ipad pro.   Any suggestions?
  • MattSuda
  • Spotify Star
  • 2692 Views
  • 11 replies
  • 3 likes
  • 2692 Views
  • 11 replies
  • 3 likes

hid Cover album for less data

Can I use spotify without view the cover album to use less data ? Tks

  • Newbie
  • Can I use spotify without view the cover album to use less data ?   Tks
  • 850 Views
  • 0 replies
  • 0 likes
  • 850 Views
  • 0 replies
  • 0 likes

Spotify Running should be able to play my own playlist!!!

Hallo Spotify. I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the problem in calculating my playlist's BPM insted? Kind regards Ande...

  • Music Fan
  • Hallo Spotify.   I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the proble...
  • AndersSaronD
  • Music Fan
  • 523 Views
  • 2 replies
  • 0 likes
  • BPM
    Playlist feature
    Running with spotify
  • 523 Views
  • 2 replies
  • 0 likes

Playlist trouble !!

Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! Am on an iPhone and have no access to a desktop. Ple...

  • Casual Listener
  • Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! A...
  • gaz1
  • Casual Listener
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Spotify family subscription

I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather confused.

  • Newbie
  • I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather co...
  • Nico
  • Community Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Spotify wont let me download my OWN list.

Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist on my iphone 6. I got the 9.1 update, my premium exp...

  • Casual Listener
  • Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist o...
  • Logicsbrother
  • Casual Listener
  • 684 Views
  • 2 replies
  • 0 likes
  • 684 Views
  • 2 replies
  • 0 likes

Connecting..

My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone 6.

  • Newbie
  • My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone ...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Solved!! Can't connect ios9

Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1 when I try to connect, the "connecting..." bar just stays the same and never connects. strangely tracks will play for about 10-12 seconds then pause, even though Spotify...

  • Casual Listener
  • Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1   when I try to connect, the "connecting..." bar just stays the same and never connects.   strangely tra...
  • retro40
  • Casual Listener
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Not playing on iPhone

While working on my Mac, listening on my iPhone is not working. How can i fix?

  • Casual Listener
  • While working on my Mac, listening on my iPhone is not working.  How can i fix?
  • Pricilla
  • Spotify
  • 833 Views
  • 9 replies
  • 0 likes
  • 833 Views
  • 9 replies
  • 0 likes

Chromecast Audio and iOS

Hello, I have a couple of questions vwith Spotify via Chromecast Audio. 1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends. This is not the normal gap between songs, this happens whi...

  • Visitor
  • Hello, I have a couple of questions vwith Spotify via Chromecast Audio.   1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends...
  • 526 Views
  • 0 replies
  • 0 likes
  • 526 Views
  • 0 replies
  • 0 likes

When I play over Airplay the system stutters and stops (kicked out of Airplay connection)

Description When I use spotify over Airplay the music stops or stutters consistenly A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Connect to my Apple TV via wireless 3. Plays briefly and stops / stutt...

  • Casual Listener
  • Description When I use spotify over Airplay the music stops or stutters consistenly   A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Co...
  • bradparas
  • Casual Listener
  • 7537 Views
  • 12 replies
  • 7 likes
  • 7537 Views
  • 12 replies
  • 7 likes

Skärmen helt svart

Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registrera dig men när jag klickar på appen blir det återig...

  • Newbie
  • Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registre...
  • 2000 Views
  • 0 replies
  • 3 likes
  • Fml
  • 2000 Views
  • 0 replies
  • 3 likes

Songs disappeared from playlist bit not from preview

Hello everyone!2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (last album and few songs from previous ones). The strang...

  • Newbie
  • Hello everyone! 2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (las...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

I added a bunch of albums on my iPhone to library and they do not sync to iPad

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPadSteps to reproduce the issue: Add a song on my iPhone, wait for days, nothing added on my phone syncs to my iPadWhen I add songs on my iPhon...

  • Casual Listener
  • Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPad Steps to reproduce the issue: Add a song on my iPhone, wait for days, nothing adde...
  • ollesdotter
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Playlists

I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone. where are they?

  • Visitor
  • I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone.  where are they?
  • ollesdotter
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes