Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232460 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114061 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442911 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303907 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s iOS 9.2) Phone: iPhone 6 Plus iOS 9.2Spotify Versi...
Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s...
403 Views
0 replies
1 likes
Hi, I had a 150 song playlist on my spotify premium account downloaded to my phone and then suddenly the offline listening switch came off. i switched it back on but when i scroll back up it turns off again. when i look in my playlists its not even t...
Hi, I had a 150 song playlist on my spotify premium account downloaded to my phone and then suddenly the offline listening switch came off. i switched it back on but when i scroll back up it turns of...
Casual Listener
784 Views
4 replies
0 likes
I have just updated my iphone 5s and with it updated spotify. I have gone to play my music using the usual 'Your Music' > Songs feature but cant seem to find it! Where has it gone and how do i get my music back on my phone for offline use??
I have just updated my iphone 5s and with it updated spotify. I have gone to play my music using the usual 'Your Music' > Songs feature but cant seem to find it! Where has it gone and how do i get...
Casual Listener
1855 Views
2 replies
0 likes
Hi allI notice that the 'offline music' tab under the 'your music' tab has dissapeared. This was a really awesome feature that made finding my music easy and I would love to see it return ro figure out how I can get it back.
Hi all I notice that the 'offline music' tab under the 'your music' tab has dissapeared. This was a really awesome feature that made finding my music easy and I would love to see it return ro figu...
275 Views
0 replies
0 likes
Hi people, got an iphone 6 with me with IOS 9.2When i paused a play list (random order) for a long time and when i try to resume it I cant play it from the last played song. Y have to play again the entire play list.Someone with this issue?Thannks
Hi people, got an iphone 6 with me with IOS 9.2 When i paused a play list (random order) for a long time and when i try to resume it I cant play it from the last played song. Y have to pla...
355 Views
0 replies
0 likes
Just updated to family premium and at the moment the service seems over priced by £14.99? Why am I paying for something that flips out when it feels like it with no way of complaining
Just updated to family premium and at the moment the service seems over priced by £14.99? Why am I paying for something that flips out when it feels like it with no way of complaining
Casual Listener
564 Views
3 replies
0 likes
Brief description of the issue: I have local files in a playlist that has downloaded to my macbook pro, but not my iphone 6s. Steps to reproduce the issue/steps tried already:I made the playlists available offline on both the computer and phone.I mad...
Brief description of the issue: I have local files in a playlist that has downloaded to my macbook pro, but not my iphone 6s. Steps to reproduce the issue/steps tried already: I made the ...
Newbie
474 Views
1 replies
1 likes
I was told this is in beta stage. Carry on, this topic can be removed
I was told this is in beta stage. Carry on, this topic can be removed 🙂
Music Fan
526 Views
2 replies
0 likes
Hi everybody I have a problem.since last two or three days my Spotify is... Not even off I can't launch it. On App Store is showing that I didn't even download it. So I try and circle closed and nothing happens. What is the very wierd. Icon was "repl...
Hi everybody I have a problem .since last two or three days my Spotify is... Not even off I can't launch it. On App Store is showing that I didn't even download it. So I try and circle closed and no...
415 Views
0 replies
0 likes
Hi, Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the UI with some album covers and options flashes for ~0,2 secs and...
Hi, Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the UI ...
825 Views
0 replies
0 likes
I jumped at the idea of having a go with Spotify for only 99p for 3 months...problems is although it says on account is premium and tells me the date to which it finished I can't access it on my app! I still says I've got the free subscription....I'v...
I jumped at the idea of having a go with Spotify for only 99p for 3 months...problems is although it says on account is premium and tells me the date to which it finished I can't access it on my app!...
538 Views
0 replies
0 likes
Hi all, So basically, I have an iphone and my roommates all have iphones and whenever we try to get on spotify and search for a song over wifi it acts as if we are offline and says Connecting... at the bottom for about 2-3 minutes before it finally c...
Hi all, So basically, I have an iphone and my roommates all have iphones and whenever we try to get on spotify and search for a song over wifi it acts as if we are offline and says Connectin...
629 Views
0 replies
0 likes
When i block my iphone music is cut and I have to restart play to be able to listen it again. I need a solution please. Sorry for my English but I'm from Argentina. Thank you.
When i block my iphone music is cut and I have to restart play to be able to listen it again. I need a solution please. Sorry for my English but I'm from Argentina. Thank you.
Casual Listener
495 Views
1 replies
0 likes
What happened to the brief release notes about what changes were made to the app. Whenever I see an update in the AppStore it only tells me to turn on auto-update to always have the most recent app version.This isn't helpful and isn't what developer ...
What happened to the brief release notes about what changes were made to the app. Whenever I see an update in the AppStore it only tells me to turn on auto-update to always have the most recent app v...
626 Views
0 replies
0 likes
Hi,I added some new artists to my artists tab, and then don't appear. Neither my iphone, ipad or mac. I have tried to refresh, open, close,...and nothing changes. What can I do?Regards
Hi, I added some new artists to my artists tab, and then don't appear. Neither my iphone, ipad or mac. I have tried to refresh, open, close,...and nothing changes. What can I do? Reg...
365 Views
0 replies
0 likes
When i launch the spotify app all seems ok. But when i want to play songs, only the first song i choose gets played. When i switch song or next song in playlists starts, it wont play. I click the song again and still no sound, and it shows the song i...
When i launch the spotify app all seems ok. But when i want to play songs, only the first song i choose gets played. When i switch song or next song in playlists starts, it wont play. I click the son...
Casual Listener
720 Views
2 replies
0 likes
Whenever I lock my phone while playing spotify on the speaker of the phone when the screen goes black the song slows down and sounds like a dying robot. I have looked for answers but i cant find any. Any help would be great.
Whenever I lock my phone while playing spotify on the speaker of the phone when the screen goes black the song slows down and sounds like a dying robot. I have looked for answers but i cant find any....
545 Views
0 replies
0 likes
Hello, I really love Spotify. I was just wandering if Spotify could be updated for iOS so that it would have the same equalizer options as the Android version has. My favorite is the Concert Hall setting. Is there a reason iOS and Android have differ...
Hello, I really love Spotify. I was just wandering if Spotify could be updated for iOS so that it would have the same equalizer options as the Android version has. My favorite is the Concert Hall set...
3763 Views
0 replies
10 likes
Hello,I've recently tried to make a payment for Spotify Premium, but my payment isn't going through. I've tried paying with Debit/Credit Card and even with PayPal money but the same issue keeps reoccurring. Basically what happens is that whenever I'm...
Hello, I've recently tried to make a payment for Spotify Premium, but my payment isn't going through. I've tried paying with Debit/Credit Card and even with PayPal money but the same issue keeps r...
803 Views
0 replies
0 likes
I was one the tube today about to put my music on shuffle have a large amount and it's suddenly not there ???
I was one the tube today about to put my music on shuffle have a large amount and it's suddenly not there ???
468 Views
0 replies
0 likes
