Wrong Pricing

[gabrielasfe]

Hello,

I was trying to get Spotify Premium, but at the site says:
R$ 1,99 for 3 months, and then later, R$ 14,90.
But when I was about to finish, the billet charged R$14,90.

How can get the Premium at promotional value?

Thanks

[MattSuda]

Hey @gabrielasfe

Sorry for the late reply.

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.