access spotify from abroad

[hallskan]

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

[OviiiOne]

Hello @hallskan , welcome to the Spotify Community!

Are you receiving any error messages?

[hallskan]

I get username or password is incorrect (or something similar to this)

[hallskan]

Hi, yes I get a message that either username or password is incorrect. However, they work in uk

[OviiiOne]

You should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉