Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29924 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94477 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424175 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293601 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Brief description of the issue: i have a buntch of songs i downloaded on the internet to use in my walking playlist, i set them up as local files on my mac, mut they dont show up on my ipad in the local files section, also tryed puting the songs into...
Brief description of the issue: i have a buntch of songs i downloaded on the internet to use in my walking playlist, i set them up as local files on my mac, mut they dont show up on my ipad in the lo...
557 Views
0 replies
0 likes
Hello! I can not use Spotify anymore because of the dumb Shuffle function. I can bot disable it, because it says when I'm trying it: 'You discovered a premium feature. Do you want to buy premium?' How can I deactivate it? And please don't tell me I'v...
Hello! I can not use Spotify anymore because of the dumb Shuffle function. I can bot disable it, because it says when I'm trying it: 'You discovered a premium feature. Do you ...
Music Fan
483 Views
1 replies
0 likes
Upon updating to Spotify 3.4.0, I noticed that alphabetical sorting of albums, by artist or title, no longer works correctly. Neither killing/restarting the app nor deleting/reinstalling it has any effect. This is on iOS 8.3. This is when sorting by ...
Upon updating to Spotify 3.4.0, I noticed that alphabetical sorting of albums, by artist or title, no longer works correctly. Neither killing/restarting the app nor deleting/reinstalling it has any e...
Newbie
4398 Views
31 replies
6 likes
Using iPhone 6+ (latest version)Spotify is on latest version I believe (5.0.0.992) Recently added just 4 songs to my custom Playlist which currently has 333 songs, I accidently hit the offline mode switch on the phone and now it doesn't download anyt...
Using iPhone 6+ (latest version) Spotify is on latest version I believe (5.0.0.992) Recently added just 4 songs to my custom Playlist which currently has 333 songs, I accidently hit the off...
Casual Listener
774 Views
3 replies
0 likes
Hi,I'm experiencing a lot of spotify crashes : the app just shuts down and brings me back to the main screen of my iphone.I've noticed that the issue happens ONLY when I'm connected to 3G/4G or wifi. The apps remains stable when I'm on the plane mode...
Hi, I'm experiencing a lot of spotify crashes : the app just shuts down and brings me back to the main screen of my iphone. I've noticed that the issue happens ONLY when I'm connected to 3G/4G or w...
825 Views
0 replies
0 likes
Why do I not receive notifications for new followers to playlists, have all notifications set up right so don't understand why not working. mostly use Spotify on IOS but not always
Why do I not receive notifications for new followers to playlists, have all notifications set up right so don't understand why not working. mostly use Spotify on IOS but not always
Roadie
639 Views
1 replies
0 likes
So I made a new Spotify and iTunes account because they got hacked on the same device and I don't get a trail pop up its strange can some one help?
So I made a new Spotify and iTunes account because they got hacked on the same device and I don't get a trail pop up its strange can some one help?
302 Views
0 replies
0 likes
Hello I have just bought a new Iphone, and when trying to open Spotify a message appears on the screen saying 2you have already created an account with that email account". What can I do? Thank you
Hello I have just bought a new Iphone, and when trying to open Spotify a message appears on the screen saying 2you have already created an account with that email account". What can I do?&nb...
Roadie
895 Views
1 replies
0 likes
The Local Files default playlist seems to be completely broken for me on my iPhone 6s. When I first used the Local Files playlist a few years ago to sync some local files I had on my desktop to my phone, the effort was minimal and the sync was flawle...
The Local Files default playlist seems to be completely broken for me on my iPhone 6s. When I first used the Local Files playlist a few years ago to sync some local files I had on my de...
Casual Listener
1325 Views
2 replies
1 likes
Hello everybody. I got the problem that with every app update I have to renew the repeat function in all of my playlists. This is incredible annoying.The updates don't delete my offline music so why in the world is it impossible to do this with my re...
Hello everybody. I got the problem that with every app update I have to renew the repeat function in all of my playlists. This is incredible annoying. The updates don't delete my o...
376 Views
0 replies
0 likes
L'app su iPhone 6 è in aggiornamento da 4 giorni, quindi non si può usare e non può nemmeno essere eliminata. Quando provo ad aggiornarla manualmente sull'App store si blocca alla fine, quindi resta in aggiornamento. Attendo supporto grazie!
L'app su iPhone 6 è in aggiornamento da 4 giorni, quindi non si può usare e non può nemmeno essere eliminata. Quando provo ad aggiornarla manualmente sull'App store si blocca alla fine, quindi resta ...
314 Views
0 replies
0 likes
App will not download songs over WIFI but is able to download over cellular.Have reinstalled app, signed out everywhere, removed all devices....
App will not download songs over WIFI but is able to download over cellular. Have reinstalled app, signed out everywhere, removed all devices....
Regular
481 Views
1 replies
0 likes
I have downloaded songs offline to my ipod before (I'm a pay for a sub). When I try to download an album of line now, it doesn't download the songs, I have avalaible offline setted so it's green and below that it says Waiting to download. please help...
I have downloaded songs offline to my ipod before (I'm a pay for a sub). When I try to download an album of line now, it doesn't download the songs, I have avalaible offline setted so it's gree...
419 Views
0 replies
0 likes
I am thinking of upgrading from my mp3 player to an Ipod, and I really like the small size of the nano, however when I looked up if it works I get posts from 2012 saying it does not. Have they fixed this, or is gen 6 nano sol. If gen6 doesn't work I ...
I am thinking of upgrading from my mp3 player to an Ipod, and I really like the small size of the nano, however when I looked up if it works I get posts from 2012 saying it does not. Have they fixed ...
Community Legend
32230 Views
9 replies
0 likes
Hi I have a spotify connect speaker device at both Home and Work, i have found out that i can control the speaker at work even when im not on the same wifi due to it being conencted to the internet. Is there anyway to prevent his speaker coming up in...
Hi I have a spotify connect speaker device at both Home and Work, i have found out that i can control the speaker at work even when im not on the same wifi due to it being conencted to the i...
Newbie
1089 Views
2 replies
0 likes
I just bought an Ipad Mini. In trying to upload Spotify music/albums, I duplicated some of the albums, music. Et. How can I delete the entire album on my Sonos Favorites and Sonos playlist? Basically, want to start over without the duplications.
I just bought an Ipad Mini. In trying to upload Spotify music/albums, I duplicated some of the albums, music. Et. How can I delete the entire album on my Sonos Favorites and Sonos p...
335 Views
0 replies
0 likes
I just update the app for IOS and when sliding my finger down the picture of the album it used to show the lyrics, now it wont , now I slide down and goes to the previous screen or the back menu. Is there a new way to see the song lyrics on the app ?...
I just update the app for IOS and when sliding my finger down the picture of the album it used to show the lyrics, now it wont , now I slide down and goes to the previous screen or the back menu. &n...
Community Legend
3586 Views
1 replies
0 likes
The app would not open for me at all today. I tried restarting my phone, restarting the app, everything and everytime it would open with the logo screen for a few seconds then close out back to the homescreen. I tried at least 20 times. If I'm paying...
The app would not open for me at all today. I tried restarting my phone, restarting the app, everything and everytime it would open with the logo screen for a few seconds then close out back to the h...
Casual Listener
516 Views
2 replies
0 likes
I am using Spotify Premium on both on my desktop (Win7) and iPhone 6. When I save or delete albums on my Your Music on the dektop client (note that it is not off-line, everything is online), the changes are not reflected on the iPhone client. I canno...
I am using Spotify Premium on both on my desktop (Win7) and iPhone 6. When I save or delete albums on my Your Music on the dektop client (note that it is not off-line, everything is o...
340 Views
0 replies
0 likes
2014.11.07 Applications for the Spotify for iOS beta are now open For more info and to apply look to your right and find the header called "Beta test Spotify for iOS".This is a copy of this original post.
2014.11.07 Applications for the Spotify for iOS beta are now open For more info and to apply look to your right and find the header called "Beta test Spotify for iOS". This is a copy of this ...
Regular
24597 Views
127 replies
3 likes
