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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43357 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109011 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301876 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127796 Views

19 replies

38 likes

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Spotify keeps crashing out on my iphone 6 plus

Spotify crashes on my iphone everytime i use itIt starts playing a song then just disappears (please dont say "is it someone else playing on a different device" -I have had that question asked too many times)I have had this problem for ages can someo...

Casual Listener

Spotify crashes on my iphone everytime i use it It starts playing a song then just disappears (please dont say "is it someone else playing on a different device"  -I have had that question aske...

407 Views

0 replies

0 likes

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Premium

Am I able to get the $9.99/month deal with a iTunes card?

Newbie

Am I able to get the $9.99/month deal with a iTunes card?

kbrooksc

Community Legend

397 Views

1 replies

0 likes

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Troubles With My Family Subscription

I buy a family subscription today and i add another devices with the e-mail invitation system, so ... i cant use my account on my iPhone 5S, i logged and my account still in Free and if i logged in a PC, my account gets the premium ...

Casual Listener

I buy a family subscription today and i add another devices with the e-mail invitation system, so ... i cant use my account on my iPhone 5S, i logged and my account still in Free and if i logged in a...

kbrooksc

Community Legend

364 Views

1 replies

0 likes

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[iOS][Running] Spotify/Runkeeper/Apple Watch Glitch

Please fix this glitch: Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper. I can activate Spotify with Runkeeper from my iPhone only. Thanks in advance.

Newbie

Please fix this glitch:  Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper.  I can activate Spotify with Runkeeper from my iPhone only. &nb...

884 Views

0 replies

1 likes

iOS
Running
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Local files playing on laptop but not iPhone/not synchronizing!

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played cause it hasn't been synched. I'm so goddamn tired of...

Regular

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played ca...

katrinascarlett

Regular

501 Views

1 replies

0 likes

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OCD - Play/Pause button not properly centred

While using both the iOS App as well as the Destop App, I noticed that the play/pause button wasn't properly centred in it's circle, I felt like there was more space on the right, so I took a measuring tape to be sure, and I am. 2mm on the left and a...

Visitor

While using both the iOS App as well as the Destop App, I noticed that the play/pause button wasn't properly centred in it's circle, I felt like there was more space on the right, so I took a me...

user-removed

Not applicable

378 Views

1 replies

0 likes

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spotify connect available on now playing missing for iPhone to PS4

Followed the following page and Using spotify connect, you can play your Spotify music from your mobile device and play it on your PS4™ or PS3™, https://support.spotify.com/us/learn-more/guides/#!/article/how-to-use-spotify-on-playstation/?in=search ...

Newbie

Followed the following page and Using spotify connect, you can play your Spotify music from your mobile device and play it on your PS4™ or PS3™, https://support.spotify.com/us/learn-more/gu...

263 Views

0 replies

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FRAUDULENT CHARGES!!!!

I sent my issue to spotify customer service via their contact form. They told me that they are "sure" I will get the help I need by posting on the community forum and by looking at the help page. Really? Oh well, I'll give it a try. Here is a redacte...

Regular

I sent my issue to spotify customer service via their contact form. They told me that they are "sure" I will get the help I need by posting on the community forum and by looking at the help page. Rea...

MattSuda

Spotify Star

605 Views

1 replies

0 likes

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help

My playlist wont play but all of my other ones wor. I even deleted the playlist and restored it and it still doesn't work.

Newbie

My playlist wont play but all of my other ones wor. I even deleted the playlist and restored it and it still doesn't work. 

MattSuda

Spotify Star

292 Views

1 replies

0 likes

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  • 1 replies
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Is Spotify Now ever coming?

Remember last May (5/20/2015 to be exact) when Spotify told us about this cool new things Spotify Now? It would bring podcasts and shows and all kinds of cool things with it. Got lots of press. But it's never shown up on my Mac, iPhone, or iPad. Coul...

Newbie

Remember last May (5/20/2015 to be exact) when Spotify told us about this cool new things Spotify Now? It would bring podcasts and shows and all kinds of cool things with it. Got lots of press. But i...

gpinto67

Newbie

1888 Views

14 replies

1 likes

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  • 14 replies
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If my iPhone is on I cannot use connect.

Currently if im logged into the app on my iPhone 6s+ I cannot use spotifiy connect. The options are all available, and even work for about half a second. Then the music just beigins playing on my phone. I'll hit play on a song on my computer and it w...

Newbie

Currently if im logged into the app on my iPhone 6s+ I cannot use spotifiy connect.  The options are all available, and even work for about half a second. Then the music just beigins playing on ...

385 Views

0 replies

0 likes

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Circles with 3 dots to the right is not working..

The circles to the right on every song in a playlist is not working on my iPhone 6s Plus, so i can't queue any songs when in offline mode.

Newbie

The circles to the right on every song in a playlist is not working on my iPhone 6s Plus, so i can't queue any songs when in offline mode.

bananhe

Casual Listener

1199 Views

1 replies

0 likes

"Song option" not working on iPhone 6s Plus
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Not syncing consistently

Just a quick question regarding saving songs on different devices linked in to my premium account. When I use the Spotify app on my laptop and save a song, I can open my Iphone app and see it listed then under my songs. But if I save a song first on ...

Newbie

Just a quick question regarding saving songs on different devices linked in to my premium account. When I use the Spotify app on my laptop and save a song, I can open my Iphone app and see it listed ...

417 Views

0 replies

0 likes

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Sync Local Music

I've added an album on my computer and it's visible in Local Music and I've made a playlist of it. When on the same wireless network I try to make that playlist available offline on my iPhone, but it never downloads. Why?

Gig Goer

I've added an album on my computer and it's visible in Local Music and I've made a playlist of it.   When on the same wireless network I try to make that playlist available offline on my iPhon...

499 Views

0 replies

0 likes

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sonos and ios application no hits for Ray La Montagne

I have a Sonos system and the Spotify service has been installed already for quit some time. I have 'Ray La Montagne' radio as a Sonos favorite and a couple of numbers of the same artist. When I want to play 'Ray LA Montagne' radio or the indivudual ...

Casual Listener

I have a Sonos system and the Spotify service has been installed already for quit some time. I have 'Ray La Montagne' radio as a Sonos favorite and a couple of numbers of the same artist. When I ...

382 Views

0 replies

0 likes

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Solved!! Rearrange playlists

How do i rearrange my Playlist on iphone 5 ios7 and ipad 4 ios7.. I want to move my playlist up and down not move my songs about. any help please. thanks in advance

Roadie

How do i rearrange my Playlist on iphone 5 ios7 and ipad 4 ios7.. I want to move my playlist up and down not move my songs about. any help please. thanks in advance

Bazil2013

Regular

1653 Views

4 replies

1 likes

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The music keeps stoping

Every time i go on spotify, i put me some drake after 1:30 goes by, the music stops for no reason, same goes when i put my beyonce on, i tryed to log out everywere but nothing happend, and when play spotify on my ps4 it didn't work either, why spotif...

Newbie

Every time i go on spotify, i put me some drake after 1:30 goes by, the music stops for no reason, same goes when i put my beyonce on, i tryed to log out everywere but nothing happend, and when play ...

556 Views

0 replies

0 likes

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Spotify stopped working on iPhone 4s after 5.0 release

Spotify stopped working on iPhone 4s after 5.0 release. Application just crashes and apple logo is displayed and UI is restarted, so there is some critical problem. Using ios 8.3 (12F70) on iPhone 4s

Regular

Spotify stopped working on iPhone 4s after 5.0 release.  Application just crashes and apple logo is displayed and UI is restarted, so there is some critical problem.    Using ios 8.3...

argah

Regular

380 Views

1 replies

0 likes

  • 380 Views
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Local files help please :3

Sorry if this sound like a stupid message of whatever but i've only been using spotify for about a month now So on my laptop i have downloaded some remixes and managed to add them into a playlist - i can listen to them on my laptop but when i switch ...

Newbie

Sorry if this sound like a stupid message of whatever but i've only been using spotify for about a month now 🙂 So on my laptop i have downloaded some remixes and managed to add them into a playlist ...

421 Views

0 replies

0 likes

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