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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237475 Views

27 replies

5 likes

  • 237475 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118678 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2695 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305473 Views

62 replies

16 likes

  • 305473 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130812 Views

19 replies

38 likes

  • 130812 Views
  • 19 replies
  • 38 likes

Deleted songs

Spotify just randomly deleted all of my music I had savedPlease help me before I go insane

Newbie

Spotify just randomly deleted all of my music I had saved Please help me before I go insane

235 Views

0 replies

0 likes

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Error 408

Hi,I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I look on my profile I see:"Your account can no longer be use...

Casual Listener

Hi, I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I ...

MesaRaven

Newbie

802 Views

5 replies

0 likes

  • 802 Views
  • 5 replies
  • 0 likes

Blocked App after trying to update

Can someone help me here? Im trying to update the app on my iPhone and it simply STOPPED WORKING THE APP!!!Now I cant update the app or even delete it. Its blocked and I dont know what to do.

Newbie

Can someone help me here? Im trying to update the app on my iPhone and it simply STOPPED WORKING THE APP!!! Now I cant update the app or even delete it. Its blocked and I dont know what to do.

Jordi

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Battery drain

I'm starting to experiencing an increase in battery dran from spotify.Same amount of usage that's normally around 12-15% is now 23-25%.Any one else experiencing this?

Gig Goer

I'm starting to experiencing an increase in battery dran from spotify. Same amount of usage that's normally around 12-15% is now 23-25%. Any one else experiencing this?

fass2binder

Casual Listener

3351 Views

13 replies

1 likes

  • 3351 Views
  • 13 replies
  • 1 likes

Unable to share or find spotify users

=== START OF TEMPLATE ===Brief description of the issue: I am not able to find other friends on community or share songs/playlist by finding friends on my iphone 6s spotify app even though I have premium subscriptionSteps to reproduce the issue:Scena...

Casual Listener

=== START OF TEMPLATE === Brief description of the issue: I am not able to find other friends on community or share songs/playlist by finding friends on my iphone 6s spotify app even though I have...

bucklid

Casual Listener

764 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Latest update is broken

Last night my app auto updated like always. I went on to go look up a song I was wanted to hear, and as soon as I typed "summer" into the search it completely broken my app. I can no longer listen to music not saved on my phone and anytime I try to d...

Newbie

Last night my app auto updated like always. I went on to go look up a song I was wanted to hear, and as soon as I typed "summer" into the search it completely broken my app. I can no longer listen to...

453 Views

0 replies

0 likes

  • 453 Views
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Error occurring in search

I just update the app to version 5.1.0.1019 on my iPhone 6 (iOS 9.1.3) and the search feature stopped working. Doing a search the message "An error occurred" and "Try Again" button, and even clicking this button, the search is not performed.

Newbie

I just update the app to version 5.1.0.1019 on my iPhone 6 (iOS 9.1.3) and the search feature stopped working. Doing a search the message "An error occurred" and "Try Again" button, and even clicking...

Nico

Community Legend

373 Views

1 replies

0 likes

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  • 1 replies
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search problem

Arrggh...driving me crazy! The search online keeps stopping and starting..I tried everything and still trouble..reset Internet reset phone reset ps3 reset PC and still no luck...I have only just ordered premium and have a month free..If this is how i...

Newbie

Arrggh...driving me crazy! The search online keeps stopping and starting..I tried everything and still trouble..reset Internet reset phone reset ps3 reset PC and still no luck...I have only just orde...

Nico

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Constant Error Message

Today my Spotify just stopped working. Half of the searches, when typed in, yield an "an error occurred, try again" message. If try again is repeatedly pressed, the artists sometimes appear, but when clicked on yield a "an error occuered" message wit...

Newbie

Today my Spotify just stopped working. Half of the searches, when typed in, yield an "an error occurred, try again" message. If try again is repeatedly pressed, the artists sometimes appear, but when...

Peddiefamily

Newbie

689 Views

2 replies

0 likes

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  • 2 replies
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No "AVALIABLE OFFLINE"

I've been using my friends premium account, created my own playlist was able to listen to the music offline. Since swithcing to my own premium account, I've created my own playlist but I dont have a "AVALIABLE OFFLINE", all I see is "DOWNLOAD" and I ...

Newbie

I've been using my friends premium account, created my own playlist was able to listen to the music offline.   Since swithcing to my own premium account, I've created my own playlist but I don...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
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Mode offline with cellular data

Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone? Thanks!

Newbie

Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone?   Thanks!

MattSuda

Spotify Star

419 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline Songs Unplayable

Hi! So... i bought a Spotify card, and I upgraded my account to premium. But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other ones have gray arrows and other ones doesn't have any arrow at all...

Newbie

Hi!  So... i bought a Spotify card, and I upgraded my account to premium.  But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other...

MattSuda

Spotify Star

593 Views

1 replies

0 likes

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  • 1 replies
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Won't download all my music to offline

It won't let me download offline unless I dele a offline playlist , maybe too many songs??

Casual Listener

It won't let me download offline unless I dele a offline playlist , maybe too many songs??

MattSuda

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Spotify NEEDS CUSTOMER SERVICE

THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.

Casual Listener

THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.

MattSuda

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

how to stop the eskape key skipping a song?

Hi Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular problem is a drawing program where I use escape regularly to s...

Regular

Hi   Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular pr...

harrimots

Regular

657 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlists on ipad

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad. Suggestions please

Newbie

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad.   Suggestions please

316 Views

0 replies

0 likes

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iOS 9.2 ACURA 2014 RDX with Spotify

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to upgrading the iOS Spotify worked fine. I have disco...

Newbie

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to ...

2173 Views

0 replies

2 likes

Spotify connectivity using USB cable
  • 2173 Views
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  • 2 likes

Playing songs on multiple devices with paid family plan

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when she plays a song my Spotify paused. Cantu people li...

Casual Listener

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when ...

jaykpatel

Casual Listener

710 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify client v5.0.9.992 pauses playback when running in the background

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car play.The same spotify client version runs ok on an i...

Casual Listener

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car p...

MattSuda

Spotify Star

789 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Tracks not transitioning - iPhone

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist.I have tried with and without gapless transition, and have encountered the problem with both. Any ideas?

Music Fan

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist. I have tried with and without gapless transition, and have encount...

Steph_B

Roadie

1963 Views

13 replies

0 likes

  • 1963 Views
  • 13 replies
  • 0 likes