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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43348 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108991 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127792 Views

19 replies

38 likes

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Trouble with musical randomly stopping,

Hello,I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The music is downloaded as I have premium. Either the music...

Casual Listener

Hello, I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The ...

466 Views

0 replies

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Spotify - Devices Available doesn't work on iPhone v5.0.0.992 over Chromecast Audio

Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPad app does ... couldn't see anywhere on the Spotify www to contact...

Casual Listener

Hi   New to this forum.  I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPa...

rob_cos56b

Casual Listener

448 Views

1 replies

0 likes

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Shuffle play

Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.

Newbie

Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.

285 Views

0 replies

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Weird album sorting behavior when choosing sort by artist name

Hi everyone, Problem:When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabetically, which leads to weird sorting like "The Beatles, The Radio D...

Newbie

Hi everyone,   Problem: When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabet...

253 Views

0 replies

0 likes

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Solved!! Playlist order has flipped

What was the bottom is now the top how do I switch it back?

Casual Listener

What was the bottom is now the top how do I switch it back?

scottish1966

Newbie

6923 Views

6 replies

1 likes

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Solved!! Only able to choose Shuffle when playing offline files on Spotify free for iPhone

Im temporarily using the free version of Spotify on my iPhone.When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone.I accept that I cannot use the online Spotify music in any other wa...

Newbie

Im temporarily using the free version of Spotify on my iPhone. When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone. I accept tha...

Jordi

Community Legend

496 Views

1 replies

0 likes

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Car controls not working anymore

So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only switch songs from my iphone now (9.2.1) HELPP I don't ...

Newbie

So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only swi...

Sianlouiseo

Newbie

723 Views

1 replies

2 likes

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Solved!! Order of playing songs

How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?

Casual Listener

How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?

Bittencourt

Spotify Star

651 Views

3 replies

0 likes

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I have 10Euros in my Spotify Account

Hello!I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not working anymore.It s first time when I use spotify. I t...

Newbie

Hello! I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not wo...

kbrooksc

Community Legend

335 Views

1 replies

0 likes

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Automatically sync local files and iTunes playlists

Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to sync them to my phone it just says "waiting to downl...

Newbie

Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to s...

361 Views

0 replies

0 likes

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Ipod wont connect

Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.

Casual Listener

Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.

Terp85

Newbie

1873 Views

8 replies

0 likes

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Local Songs Shows Up on PC But Does Not Show Up on iPhone

So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even shows up on my iphone under my playlist but is grayed ...

Newbie

So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even sho...

257 Views

0 replies

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I can't connect to my account since I've moved

Help!I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.

Casual Listener

Help! I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.

kbrooksc

Community Legend

558 Views

3 replies

0 likes

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All of my music disappeared!

Someone please help! All of my music is gone. Everything! I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely wiped except for the songs that I had just saved. I tried n...

Newbie

Someone please help! All of my music is gone. Everything!   I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely...

426 Views

0 replies

0 likes

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songs will not sync

I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I tried to make a playlist of my local files , the playli...

Newbie

I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I trie...

334 Views

0 replies

0 likes

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DATA usage even if wifi is ON

Hello community, I discover today that the app is using data when I'm on a wifi network, I really don't know why.Is it a bug from the app, or "normal" ? (The wifi asistance is off on my iphone 6, just to let you know) Thanks for your advice/opinion/s...

Regular

Hello community,   I discover today that the app is using data when I'm on a wifi network, I really don't know why. Is it a bug from the app, or "normal" ?  (The wifi asistance is off o...

vstomato

Regular

418 Views

2 replies

0 likes

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data roaming issue

Hey,I have this issue for like 3 months thanks to Telekom's incompetence: So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotify Premium.Spotify would have to use only its 2 GB however it k...

Newbie

Hey, I have this issue for like 3 months thanks to Telekom's incompetence:   So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotif...

Bittencourt

Spotify Star

442 Views

1 replies

0 likes

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Artist not shoiwng up

Hello, I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist when i go into my music library. Thank you.

Newbie

Hello,    I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist ...

253 Views

0 replies

0 likes

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Spotify constantly offline

I have a Spotify premium account.The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the offline mode was turned off and I had a connection ( do...

Newbie

I have a Spotify premium account. The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the of...

454 Views

0 replies

0 likes

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Spotify keeps crashing out on my iphone 6 plus

Spotify crashes on my iphone everytime i use itIt starts playing a song then just disappears (please dont say "is it someone else playing on a different device" -I have had that question asked too many times)I have had this problem for ages can someo...

Casual Listener

Spotify crashes on my iphone everytime i use it It starts playing a song then just disappears (please dont say "is it someone else playing on a different device"  -I have had that question aske...

407 Views

0 replies

0 likes

  • 407 Views
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