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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29962 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94507 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293627 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123633 Views

19 replies

38 likes

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  • 19 replies
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FRAUDULENT CHARGES!!!!

I sent my issue to spotify customer service via their contact form. They told me that they are "sure" I will get the help I need by posting on the community forum and by looking at the help page. Really? Oh well, I'll give it a try. Here is a redacte...

Regular

I sent my issue to spotify customer service via their contact form. They told me that they are "sure" I will get the help I need by posting on the community forum and by looking at the help page. Rea...

MattSuda

Spotify Star

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
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help

My playlist wont play but all of my other ones wor. I even deleted the playlist and restored it and it still doesn't work.

Newbie

My playlist wont play but all of my other ones wor. I even deleted the playlist and restored it and it still doesn't work. 

MattSuda

Spotify Star

272 Views

1 replies

0 likes

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  • 1 replies
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Is Spotify Now ever coming?

Remember last May (5/20/2015 to be exact) when Spotify told us about this cool new things Spotify Now? It would bring podcasts and shows and all kinds of cool things with it. Got lots of press. But it's never shown up on my Mac, iPhone, or iPad. Coul...

Newbie

Remember last May (5/20/2015 to be exact) when Spotify told us about this cool new things Spotify Now? It would bring podcasts and shows and all kinds of cool things with it. Got lots of press. But i...

gpinto67

Newbie

1720 Views

14 replies

1 likes

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  • 14 replies
  • 1 likes

If my iPhone is on I cannot use connect.

Currently if im logged into the app on my iPhone 6s+ I cannot use spotifiy connect. The options are all available, and even work for about half a second. Then the music just beigins playing on my phone. I'll hit play on a song on my computer and it w...

Newbie

Currently if im logged into the app on my iPhone 6s+ I cannot use spotifiy connect.  The options are all available, and even work for about half a second. Then the music just beigins playing on ...

358 Views

0 replies

0 likes

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Circles with 3 dots to the right is not working..

The circles to the right on every song in a playlist is not working on my iPhone 6s Plus, so i can't queue any songs when in offline mode.

Newbie

The circles to the right on every song in a playlist is not working on my iPhone 6s Plus, so i can't queue any songs when in offline mode.

bananhe

Casual Listener

1170 Views

1 replies

0 likes

"Song option" not working on iPhone 6s Plus
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Not syncing consistently

Just a quick question regarding saving songs on different devices linked in to my premium account. When I use the Spotify app on my laptop and save a song, I can open my Iphone app and see it listed then under my songs. But if I save a song first on ...

Newbie

Just a quick question regarding saving songs on different devices linked in to my premium account. When I use the Spotify app on my laptop and save a song, I can open my Iphone app and see it listed ...

388 Views

0 replies

0 likes

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Sync Local Music

I've added an album on my computer and it's visible in Local Music and I've made a playlist of it. When on the same wireless network I try to make that playlist available offline on my iPhone, but it never downloads. Why?

Gig Goer

I've added an album on my computer and it's visible in Local Music and I've made a playlist of it.   When on the same wireless network I try to make that playlist available offline on my iPhon...

471 Views

0 replies

0 likes

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sonos and ios application no hits for Ray La Montagne

I have a Sonos system and the Spotify service has been installed already for quit some time. I have 'Ray La Montagne' radio as a Sonos favorite and a couple of numbers of the same artist. When I want to play 'Ray LA Montagne' radio or the indivudual ...

Casual Listener

I have a Sonos system and the Spotify service has been installed already for quit some time. I have 'Ray La Montagne' radio as a Sonos favorite and a couple of numbers of the same artist. When I ...

358 Views

0 replies

0 likes

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Solved!! Rearrange playlists

How do i rearrange my Playlist on iphone 5 ios7 and ipad 4 ios7.. I want to move my playlist up and down not move my songs about. any help please. thanks in advance

Roadie

How do i rearrange my Playlist on iphone 5 ios7 and ipad 4 ios7.. I want to move my playlist up and down not move my songs about. any help please. thanks in advance

Bazil2013

Regular

1600 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

The music keeps stoping

Every time i go on spotify, i put me some drake after 1:30 goes by, the music stops for no reason, same goes when i put my beyonce on, i tryed to log out everywere but nothing happend, and when play spotify on my ps4 it didn't work either, why spotif...

Newbie

Every time i go on spotify, i put me some drake after 1:30 goes by, the music stops for no reason, same goes when i put my beyonce on, i tryed to log out everywere but nothing happend, and when play ...

535 Views

0 replies

0 likes

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Spotify stopped working on iPhone 4s after 5.0 release

Spotify stopped working on iPhone 4s after 5.0 release. Application just crashes and apple logo is displayed and UI is restarted, so there is some critical problem. Using ios 8.3 (12F70) on iPhone 4s

Regular

Spotify stopped working on iPhone 4s after 5.0 release.  Application just crashes and apple logo is displayed and UI is restarted, so there is some critical problem.    Using ios 8.3...

argah

Regular

355 Views

1 replies

0 likes

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Local files help please :3

Sorry if this sound like a stupid message of whatever but i've only been using spotify for about a month now So on my laptop i have downloaded some remixes and managed to add them into a playlist - i can listen to them on my laptop but when i switch ...

Newbie

Sorry if this sound like a stupid message of whatever but i've only been using spotify for about a month now 🙂 So on my laptop i have downloaded some remixes and managed to add them into a playlist ...

407 Views

0 replies

0 likes

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System is on Previewing and Shuffle Play - how do I get it to play full songs

Not sure how this happened but on the bottom of the screen it rotates "Shuffle Play" and "Previewing" so the songs play for 30 seconds or so and then the system stops. Is anyone able to tell me how to fix this?CheersRickcev@earthtrade.com

Newbie

Not sure how this happened but on the bottom of the screen it rotates "Shuffle Play" and "Previewing" so the songs play for 30 seconds or so and then the system stops.   Is anyone able to tell ...

353 Views

0 replies

0 likes

  • 353 Views
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Solved!! is Spotify app smart? using offline songs when online?

basic question.let's say I'm using the Offline mode, and then I download 20 tracks for offline use.then after let's say a couple of weeks I switch to the normal Online mode using my 4G connection on the iPhone. what happens if I play those 20 tracks?...

Regular

basic question. let's say I'm using the Offline mode, and then I download 20 tracks for offline use. then after let's say a couple of weeks I switch to the normal Online mode using my 4G conne...

raffaz00

Regular

1279 Views

6 replies

0 likes

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Tablet with spotify, downloaded music quits working after being offline for about three hours

Works fine in car but randomly quits loading after a few hours. Kinda disappointing when you pay money and can't use a simple feature. Works fine again when it reconnects to WiFi. Not sure what I can do. Seems more like a loop hole in your system. Lo...

Regular

Works fine in car but randomly quits loading after a few hours. Kinda disappointing when you pay money and can't use a simple feature. Works fine again when it reconnects to WiFi. Not sure what I can...

Vettenviperakk

Regular

1056 Views

10 replies

0 likes

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  • 10 replies
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STILL keeps crashing/stopping on iPhone/ ipad

hi. PLEASE help me. I love the music selection available and play through to my Samsung Multiroom through/via my iphone6 or iPad. BUT in the past 6 months or more it always stops during playback. Sometimes after one track sometimes though a track, ju...

Newbie

hi. PLEASE help me.  I love the music selection available and play through to my Samsung Multiroom through/via my iphone6 or iPad. BUT in the past 6 months or more it always stops during playba...

325 Views

0 replies

0 likes

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Solved!! Number of downloads

Hello I would like to know why you can only download 3,333 songs to any one device. Also why is this not posted anywhere but in the help area. I would like to be able to download as many songs as I like, as I am an over the road driver and often out ...

Casual Listener

     Hello I would like to know why you can only download 3,333 songs to any one device.  Also why is this not posted anywhere but in the help area.  I would like to be ...

ajjlgv6

Casual Listener

985 Views

3 replies

2 likes

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[iOS][Other] Pls spotify don't hurt him

Dear spotify, sort out your **bleep**, I need Pablo and acid rap, and an iphone 6s bc spotify doesn't run well on 4 pls or I'll leave spotifysincerely Charlie (the pissed of customer but loves you xoxoxoxo)

Casual Listener

Dear spotify, sort out your **bleep**, I need Pablo and acid rap, and an iphone 6s bc spotify doesn't run well on 4 pls or I'll leave spotify sincerely Charlie (the pissed of customer but loves you ...

Charlieboulders

Casual Listener

417 Views

1 replies

0 likes

iOS
Other
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How to share music with members of family plan who aren't on Facebook?

I've read the other threads on this topic but can't find a clear, definitive answer. I've been a Spotify user through my Facebook account for several years now. This Christmas I bought a family plan for my four family members, none of whom use Spotif...

Casual Listener

I've read the other threads on this topic but can't find a clear, definitive answer.  I've been a Spotify user through my Facebook account for several years now.  This Christmas I bought a ...

gdesarrollos

Casual Listener

4606 Views

3 replies

1 likes

  • 4606 Views
  • 3 replies
  • 1 likes

Web Login Via Safari IOS seems to be having issue

Hopefully this is an FYI that can get passed to your web team. On Safari in IOS does not seem to allow Oauth Logins through facebook. The "Log In with Facebook" button is missing and my facebook cred do not work in the provided fields (as they have d...

Casual Listener

Hopefully this is an FYI that can get passed to your web team.  On Safari in IOS does not seem to allow Oauth Logins through facebook.  The "Log In with Facebook" button is missing and my f...

691 Views

0 replies

0 likes

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