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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246304 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131435 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3320 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309867 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133536 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Premium won't work

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

Newbie

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

KatesHere

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
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Music skips, stops and re-starts while running - not to mention doesn't sync fully

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not do anything. Furthermore, yesterday I went for a ru...

Newbie

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not ...

ryanlacey99

Newbie

1071 Views

2 replies

1 likes

  • 1071 Views
  • 2 replies
  • 1 likes

Shuffle Keeps Playing Non Offline Songs

Hey! So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't put offline. Has this happened to anyone else? It's really a...

Casual Listener

Hey!   So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't ...

mrathbone89

Casual Listener

779 Views

3 replies

0 likes

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Solved!! Playlist Order

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it. On my iPhone 5S, my spotify is in its most updated version. My playlists are sorted by date, but I think there used to be a way to re-order th...

Community Legend

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it.  On my iPhone 5S, my spotify is in its most updated version. My playlists are sort...

Bittencourt

Spotify Star

1752 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Spotify on streaming bluetooth GOLF7 Discover pro media

Hi,I try to use Spotify on my Iphone 5S with bluetooth.The Iphone is connected to my media center Discover Pro Medio (Golf 7).I see track informations, time... but not the pictures of the track.Any solution ?

Newbie

Hi, I try to use Spotify on my Iphone 5S with bluetooth. The Iphone is connected to my media center Discover Pro Medio (Golf 7). I see track informations, time... but not the pictures of the t...

946 Views

0 replies

1 likes

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New phone won't load premium account

Hey guys,I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connecting my phone to my laptop but it still won't sync. Coul...

Casual Listener

Hey guys, I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connectin...

jordanplay

Casual Listener

737 Views

4 replies

0 likes

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  • 4 replies
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Spotify bug with Pioneer 8750BT CarPlay system

Dear All, Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root cause. Here is the reproduce steps and I can reproduce this issue...

Newbie

Dear All,   Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root ...

725 Views

0 replies

0 likes

Car Play
Carplay
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Unplayable Song

Hello there, Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available. I tried to search it up but couldn't find it. Then I went to a friend's playlist and saw it, but couldn't play it on my phone (haven't tri...

Newbie

Hello there,   Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available.  I tried to search it up but couldn't find it.  Then I went to a f...

Bittencourt

Spotify Star

3166 Views

1 replies

0 likes

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  • 1 replies
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Spotify crashing Wifi

When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?

Newbie

When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?

trueandfreedom

Newbie

1755 Views

3 replies

0 likes

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  • 3 replies
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iOS 9.2.1 iphone 4 spotify wont re-install from app store

I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand. Since the upgrade there is a cloud-like symbol in the app ...

Casual Listener

I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand.  ...

Faveythebest

Casual Listener

1065 Views

6 replies

0 likes

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  • 6 replies
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Shows

Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my software and the app itself is up to date. When I fo...

Casual Listener

Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my s...

71020 Views

0 replies

0 likes

Apple iPhone app
Shows
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Subscription

I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue.

Visitor

I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue. 

OviiiOne

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Can't get premium

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

Casual Listener

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

driveflanger

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Download over Cellular pref BROKEN!!!?

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music". I did recently begin to re-download a bunch of playlists after I did a fresh app install. But here's the thing: I...

Gig Goer

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music".  I did recently begin to re-download a bunch of playlists...

314 Views

0 replies

0 likes

  • 314 Views
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Imported songs changing

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'amended' version so the explicit lyrics are then blan...

Newbie

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'am...

267 Views

0 replies

0 likes

  • 267 Views
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Playlists gone on iphone but not ipad

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad.i have tried to log out/log in, uninstall the app but nothing works.what can i do?thankslinnea

Newbie

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad. i have tried to log out/log in, uninstall the app but nothing works. what can i do? thanks linnea

263 Views

0 replies

0 likes

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iOS Saved song list empty

I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get them back is to add a song to the list but they dissap...

Newbie

I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get the...

MattSuda

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
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Downloading and Available offline problem

I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Your Music and go to songs and it still comes up wit...

Casual Listener

I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Y...

tstens

Newbie

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Shows on ipod touch

Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?

Newbie

Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?

241 Views

0 replies

0 likes

  • 241 Views
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