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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242130 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124966 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307725 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132025 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Crashes

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then crash. I have to spend all of my time on Spotify offli...

Newbie

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then cra...

Bittencourt

Spotify Star

667 Views

1 replies

0 likes

Fix this
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  • 1 replies
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Does updating iOS delete my downloaded music?

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music? I understand that updating iOS basically uninstalls then re-installs my apps, but how about the data for Spotify app? Thank you!

Casual Listener

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music?   I understand that updating iOS basically uninstalls then re-installs my apps, but how about t...

oabalmori

Casual Listener

676 Views

2 replies

0 likes

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  • 2 replies
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Spotify crashes on LTE / car bluetooth

Hi there, Brief description of the issue: Spotify crashes on LTE / connected with car bluetoothSteps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetoothstarting Spotifyloading screen won't disappear and the iPhone isn't respondin...

Casual Listener

Hi there,   Brief description of the issue: Spotify crashes on LTE / connected with car bluetooth Steps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetooth starting S...

oneforkshort

Casual Listener

2846 Views

7 replies

0 likes

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  • 7 replies
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Spotify not playing next song on iOS for any playlist or album on lock screen

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this issue.Albums/playlists nothing play the next song u...

Casual Listener

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this ...

hahern

Casual Listener

1092 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify shuts down

guys need help ASAP, When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. i dont require local files on my shuffle, i just need my workout playlis...

Casual Listener

guys need help ASAP,    When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. ...

baruch_malulu

Casual Listener

5113 Views

28 replies

0 likes

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  • 28 replies
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Songs or Playlists do not show up and similar problems

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also, once I saved 5-6 songs. When I got back the songs were not there. I...

Casual Listener

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app.  There is also another issue when I add songs "up to next". Sometimes, they are not queuing up!  Also...

350 Views

0 replies

0 likes

  • 350 Views
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Unusable app

Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing has changed.When it does work (after many tries) it'...

Casual Listener

Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing h...

540 Views

0 replies

0 likes

Unstable
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Spotify stopps donwloading mid-album

So i've had this problem with downloading songs to my phone for a while now. Without any real solution....i finally gave up and reinstlled the app, and downloaded all my songs again (which took a looobg time). Now i noticed that it is downloading, bu...

Regular

So i've had this problem with downloading songs to my phone for a while now. Without any real solution....i finally gave up and reinstlled the app, and downloaded all my songs again (which took a loo...

320 Views

0 replies

0 likes

  • 320 Views
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Iphone 4 - spotify with waze - audio drop outs

iPhone 4 ios 7.1.1 spotify and waze causing audio drop outs. Anybody got any recommendations (other than upgrading to an iphone5)? Spotify works fine when I'm not using waze, but it seems like the combination is too much for the CPU or something - ab...

Regular

iPhone 4 ios 7.1.1 spotify and waze causing audio drop outs. Anybody got any recommendations (other than upgrading to an iphone5)? Spotify works fine when I'm not using waze, but it seems like the co...

neakmenter

Regular

2830 Views

12 replies

2 likes

  • 2830 Views
  • 12 replies
  • 2 likes

Solved!! Spotify will sync some local files but not others for offline mode

Hey there, So what happens is i've created a playlist which is totally local files from my desktop but some of them sync and other won't. I'm not at my 3333 song limit and i've tried reinstalling the app twice. I'm currently on iOS 9.2.1 and running ...

Casual Listener

Hey there,   So what happens is i've created a playlist which is totally local files from my desktop but some of them sync and other won't. I'm not at my 3333 song limit and i've tried reinsta...

jonasherdegen

Community Legend

1436 Views

3 replies

0 likes

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  • 3 replies
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how many songs untl no suggestions?

Ok so I'm using spotify free and have a bunch of different song preferences and some of my playlists only have like 15 songs and I get a bunch of seggested songs. MY question is what is the exact number of songs you have to have in a playlist before ...

Newbie

Ok so I'm using spotify free and have a bunch of different song preferences and some of my playlists only have like 15 songs and I get a bunch of seggested songs. MY question is what is the exact num...

364 Views

0 replies

0 likes

  • 364 Views
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Local files mix youtube not offline mobile

Hi guys,So this is what im running into last few days. I have been trying to download a youtube music mp3 to my iphone on my spotify. Succesfully i have downloaded the file and placed in in one of my playlists in my spotify. However when i open the a...

Newbie

Hi guys, So this is what im running into last few days. I have been trying to download a youtube music mp3 to my iphone on my spotify. Succesfully i have downloaded the file and placed in in one of ...

480 Views

0 replies

0 likes

  • 480 Views
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  • 0 likes

All of my saved songs have disappeared. [iPhone 6 - MacBook Pro (El Capitan)]

Hello, the title is self-explanatory ... all of my saved songs have disappeared for no reason in my mind. I had quite a few songs saved over the years and now everything is gone. I really hope there is a fix for this! Things that I already have tried...

Newbie

Hello, the title is self-explanatory ... all of my saved songs have disappeared for no reason in my mind. I had quite a few songs saved over the years and now everything is gone. I really hope t...

421 Views

0 replies

0 likes

  • 421 Views
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Music won't play

I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how far along the track is. When I push pause and play ag...

Regular

I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how fa...

Muggletong

Regular

758 Views

5 replies

0 likes

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  • 5 replies
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Saved songs dissapeared

ever since i updated the spotify app this week my saved songs do not show up on my iPhone 6 app unless i have an internet connection. they do appear on playlists my saved songs are also not showing up on my HP elitebook 745 laptop and i am connected ...

Casual Listener

ever since i updated the spotify app this week my saved songs do not show up on my iPhone 6 app unless i have an internet connection. they do appear on playlists   my saved songs are...

Mixmastermattie

Newbie

699 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify running no longer there in 5.0 update

Recently updated my app, however the running feature is no longer available. Many have told me to look under genres and moods, but it's not there either. I am a premium customer and expect this resolved, as other customers and in particular free user...

Newbie

Recently updated my app, however the running feature is no longer available. Many have told me to look under genres and moods, but it's not there either. I am a premium customer and expect this ...

MattSuda

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
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[iPad] Music playing loops back without any reason

When I listen my main playlist it gets to a zone of about 40 songs where when it gets to last one in that zone of the playlist it goes to the beginning of the zone. This also happens when I use shuffle, but the zone is bigger, about a 100 songs. I do...

Newbie

When I listen my main playlist it gets to a zone of about 40 songs where when it gets to last one in that zone of the playlist it goes to the beginning of the zone. This also happens when I use shuff...

MattSuda

Spotify Star

482 Views

1 replies

1 likes

  • 482 Views
  • 1 replies
  • 1 likes

Deleted songs

Spotify just randomly deleted all of my music I had savedPlease help me before I go insane

Newbie

Spotify just randomly deleted all of my music I had saved Please help me before I go insane

238 Views

0 replies

0 likes

  • 238 Views
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Error 408

Hi,I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I look on my profile I see:"Your account can no longer be use...

Casual Listener

Hi, I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I ...

MesaRaven

Newbie

805 Views

5 replies

0 likes

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  • 5 replies
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Blocked App after trying to update

Can someone help me here? Im trying to update the app on my iPhone and it simply STOPPED WORKING THE APP!!!Now I cant update the app or even delete it. Its blocked and I dont know what to do.

Newbie

Can someone help me here? Im trying to update the app on my iPhone and it simply STOPPED WORKING THE APP!!! Now I cant update the app or even delete it. Its blocked and I dont know what to do.

Jordi

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes