Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232464 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114066 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442918 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303907 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad. Suggestions please
The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad. Suggestions please
313 Views
0 replies
0 likes
When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to upgrading the iOS Spotify worked fine. I have disco...
When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to ...
2167 Views
0 replies
2 likes
I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when she plays a song my Spotify paused. Cantu people li...
I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when ...
Casual Listener
704 Views
2 replies
0 likes
This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car play.The same spotify client version runs ok on an i...
This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car p...
Spotify Star
776 Views
3 replies
0 likes
Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist.I have tried with and without gapless transition, and have encountered the problem with both. Any ideas?
Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist. I have tried with and without gapless transition, and have encount...
Roadie
1935 Views
13 replies
0 likes
my spotify is in chineese signs. I have tried to log out and log in again. Help
my spotify is in chineese signs. I have tried to log out and log in again. Help
Spotify Star
974 Views
5 replies
0 likes
In fact, let me move it there for you.
In fact, let me move it there for you.
355 Views
0 replies
0 likes
I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline device list). When I log in, I get an error message s...
I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline de...
Spotify Star
655 Views
3 replies
0 likes
So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says waiting to download. Does anyone have a solution to t...
So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says wa...
513 Views
0 replies
0 likes
Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my phone (although playlists do just fine)...? So I have say 900 songs...
Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my...
Newbie
3356 Views
6 replies
0 likes
Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausing. It plays fine when not connected to the chromec...
Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausi...
1043 Views
0 replies
0 likes
I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to sync just appears with no songs on the Ipod. When i...
I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to ...
Casual Listener
1747 Views
5 replies
0 likes
my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i did put it in available offline plz help, i need help...
my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i di...
328 Views
0 replies
0 likes
This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!
This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!
Community Legend
803 Views
3 replies
0 likes
Hello,today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited Now it still not works, after restart and reinstall it. Please help me, btw I have a jailbroken device, is that the...
Hello, today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited 😞 Now it still not works, after restart and reinstall it. Pl...
Community Legend
665 Views
1 replies
0 likes
Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??
Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??
736 Views
0 replies
0 likes
Hello,I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The music is downloaded as I have premium. Either the music...
Hello, I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The ...
469 Views
0 replies
0 likes
Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPad app does ... couldn't see anywhere on the Spotify www to contact...
Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPa...
Casual Listener
457 Views
1 replies
0 likes
Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.
Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.
291 Views
0 replies
0 likes
Hi everyone, Problem:When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabetically, which leads to weird sorting like "The Beatles, The Radio D...
Hi everyone, Problem: When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabet...
256 Views
0 replies
0 likes
