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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246294 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131422 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309859 Views

62 replies

16 likes

  • 309859 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133529 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Following an Artist's Complete Catalog

I begrudgingly switch to Spotify after Rdio's collapse. One issue I would like to see addressed is the Artists section of Your Library. When you follow an Artist and navigate to them thru Your Music (which seems logical) it only shows a list of songs...

Newbie

I begrudgingly switch to Spotify after Rdio's collapse.  One issue I would like to see addressed is the Artists section of Your Library.  When you follow an Artist and navigate to them thru...

426 Views

0 replies

0 likes

  • 426 Views
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Why does the sound disappear halfway through every song???

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. Then it played for about 1 minute before the sound ...

Newbie

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. ...

theginjaninja69

Newbie

716 Views

2 replies

0 likes

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enter in an iphone

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not in a foreign country. My mobile phone is spanish, I ...

Newbie

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not i...

OviiiOne

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Ipad volume button fault

I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I can't raise the volume back up again. Edit: the probl...

Casual Listener

I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I ca...

dahlberg

Casual Listener

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

[iOS][Other] Serious issue with stopping playback

Dear Spotify, I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well. When playing music through headphones or AirPlay, it should automatically stop when either unplugging the headphones...

Newbie

Dear Spotify,   I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well.   When playing music through headphones or A...

Swanny

Community Legend

608 Views

1 replies

0 likes

iOS
Other
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  • 1 replies
  • 0 likes

Not syncing local files from Mac to iPhone 6S+,

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those songs from that location under sources. Those mp3 ...

Newbie

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those...

johnsta13

Casual Listener

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Devialet

Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!

Casual Listener

Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!

adspeksnijder

Casual Listener

1405 Views

2 replies

0 likes

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iPhone Shortcut

Hello, I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed the app, no matter how much later if Spotify was the last th...

Newbie

Hello,   I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed ...

805 Views

0 replies

0 likes

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  • 0 replies
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Local files available offline

I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn't downloading. Any help is appreciated.

Newbie

I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn'...

MaryS

Roadie

2212 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! can't transfer music to ipod

Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.

Casual Listener

Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.

Humhead74

Casual Listener

70751 Views

28 replies

1 likes

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  • 28 replies
  • 1 likes

Solved!! "Login failed" Spotify App

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

Newbie

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

Jlrdroidx

Newbie

31667 Views

18 replies

2 likes

  • 31667 Views
  • 18 replies
  • 2 likes

Can't authentificate in App - Authentification refused

Hi,I yesterday bought an premium account online with normal sign in (not with FB)Until now 8 hours later, the authentification in the App is refused.Steps:1.Started the actual App I just downloaded from iTunes/App Store2.Inserted Emailadress and pass...

Newbie

Hi, I yesterday bought an premium account online with normal sign in (not with FB) Until now 8 hours later, the authentification in the App is refused. Steps: 1.Started the actual App I just do...

jean3601

Community Legend

726 Views

1 replies

0 likes

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  • 1 replies
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Premium Family

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my e-mail adress is correct, so I have no idea what is...

Casual Listener

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my ...

MaryS

Roadie

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
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Solved!! iOS 9.2.1 upgrade - Spotify stops playback

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, nor when lock screen is activated. Once app is back i...

Casual Listener

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, no...

user-removed

Not applicable

1047 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Does Shows work with iPod or just iPhone and other?

Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?

Gig Goer

Just wondering does the new update featuring Shows, work for ipod,    5th gen, or just iphones?

MattSuda

Spotify Star

660 Views

4 replies

0 likes

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  • 4 replies
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Song into play queue doesn't work on iphone

Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years.When i put a song into my queue most of the time it doesn't appear at all in the queue. Only songs which would be next of the playlist are ...

Newbie

Hi,   since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years. When i put a song into my queue most of the time it doesn't appear at all in ...

MattSuda

Spotify Star

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Solved!! App/data question

If the app is open but the music is paused, am i still using data?Thanks

Newbie

If the app is open but the music is paused, am i still using data? Thanks

MattSuda

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Spotify Premium not working anymore

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getting spotify premium, has my Premium trial already ra...

Newbie

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getti...

MattSuda

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Ipod Shuffle

HII am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help!

Casual Listener

HI I am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help! 🙂

MattSuda

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Shuffle and repeat reset randomly

Hello, I have spotify premium and use it on my iPhone.I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping).However, frequently, when I start the spotify iOS app next day, these settings ar...

Casual Listener

Hello,   I have spotify premium and use it on my iPhone. I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping). However, frequent...

MattSuda

Spotify Star

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes