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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30305 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94893 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

983 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293723 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123693 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Only able to choose Shuffle when playing offline files on Spotify free for iPhone

Im temporarily using the free version of Spotify on my iPhone.When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone.I accept that I cannot use the online Spotify music in any other wa...

Newbie

Im temporarily using the free version of Spotify on my iPhone. When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone. I accept tha...

Jordi

Community Legend

472 Views

1 replies

0 likes

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  • 1 replies
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Car controls not working anymore

So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only switch songs from my iphone now (9.2.1) HELPP I don't ...

Newbie

So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only swi...

Sianlouiseo

Newbie

687 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! Order of playing songs

How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?

Casual Listener

How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?

Bittencourt

Spotify Star

599 Views

3 replies

0 likes

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  • 3 replies
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I have 10Euros in my Spotify Account

Hello!I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not working anymore.It s first time when I use spotify. I t...

Newbie

Hello! I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not wo...

kbrooksc

Community Legend

303 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Automatically sync local files and iTunes playlists

Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to sync them to my phone it just says "waiting to downl...

Newbie

Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to s...

332 Views

0 replies

0 likes

  • 332 Views
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Ipod wont connect

Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.

Casual Listener

Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.

Terp85

Newbie

1777 Views

8 replies

0 likes

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  • 8 replies
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Local Songs Shows Up on PC But Does Not Show Up on iPhone

So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even shows up on my iphone under my playlist but is grayed ...

Newbie

So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even sho...

239 Views

0 replies

0 likes

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I can't connect to my account since I've moved

Help!I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.

Casual Listener

Help! I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.

kbrooksc

Community Legend

494 Views

3 replies

0 likes

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  • 3 replies
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All of my music disappeared!

Someone please help! All of my music is gone. Everything! I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely wiped except for the songs that I had just saved. I tried n...

Newbie

Someone please help! All of my music is gone. Everything!   I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely...

404 Views

0 replies

0 likes

  • 404 Views
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songs will not sync

I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I tried to make a playlist of my local files , the playli...

Newbie

I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I trie...

314 Views

0 replies

0 likes

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DATA usage even if wifi is ON

Hello community, I discover today that the app is using data when I'm on a wifi network, I really don't know why.Is it a bug from the app, or "normal" ? (The wifi asistance is off on my iphone 6, just to let you know) Thanks for your advice/opinion/s...

Regular

Hello community,   I discover today that the app is using data when I'm on a wifi network, I really don't know why. Is it a bug from the app, or "normal" ?  (The wifi asistance is off o...

vstomato

Regular

392 Views

2 replies

0 likes

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  • 2 replies
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data roaming issue

Hey,I have this issue for like 3 months thanks to Telekom's incompetence: So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotify Premium.Spotify would have to use only its 2 GB however it k...

Newbie

Hey, I have this issue for like 3 months thanks to Telekom's incompetence:   So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotif...

Bittencourt

Spotify Star

411 Views

1 replies

0 likes

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  • 1 replies
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Artist not shoiwng up

Hello, I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist when i go into my music library. Thank you.

Newbie

Hello,    I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist ...

233 Views

0 replies

0 likes

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Spotify constantly offline

I have a Spotify premium account.The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the offline mode was turned off and I had a connection ( do...

Newbie

I have a Spotify premium account. The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the of...

427 Views

0 replies

0 likes

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Spotify keeps crashing out on my iphone 6 plus

Spotify crashes on my iphone everytime i use itIt starts playing a song then just disappears (please dont say "is it someone else playing on a different device" -I have had that question asked too many times)I have had this problem for ages can someo...

Casual Listener

Spotify crashes on my iphone everytime i use it It starts playing a song then just disappears (please dont say "is it someone else playing on a different device"  -I have had that question aske...

388 Views

0 replies

0 likes

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Premium

Am I able to get the $9.99/month deal with a iTunes card?

Newbie

Am I able to get the $9.99/month deal with a iTunes card?

kbrooksc

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Troubles With My Family Subscription

I buy a family subscription today and i add another devices with the e-mail invitation system, so ... i cant use my account on my iPhone 5S, i logged and my account still in Free and if i logged in a PC, my account gets the premium ...

Casual Listener

I buy a family subscription today and i add another devices with the e-mail invitation system, so ... i cant use my account on my iPhone 5S, i logged and my account still in Free and if i logged in a...

kbrooksc

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

[iOS][Running] Spotify/Runkeeper/Apple Watch Glitch

Please fix this glitch: Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper. I can activate Spotify with Runkeeper from my iPhone only. Thanks in advance.

Newbie

Please fix this glitch:  Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper.  I can activate Spotify with Runkeeper from my iPhone only. &nb...

863 Views

0 replies

1 likes

iOS
Running
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Local files playing on laptop but not iPhone/not synchronizing!

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played cause it hasn't been synched. I'm so goddamn tired of...

Regular

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played ca...

katrinascarlett

Regular

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes