Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36842 Views

40 replies

10 likes

  • 36842 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102283 Views

115 replies

12 likes

Other
  • 102283 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1293 Views

0 replies

0 likes

iOS
  • 1293 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298964 Views

61 replies

16 likes

  • 298964 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125711 Views

19 replies

38 likes

  • 125711 Views
  • 19 replies
  • 38 likes

Log In Problem

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline device list). When I log in, I get an error message s...

Casual Listener

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline de...

Bittencourt

Spotify Star

624 Views

3 replies

0 likes

  • 624 Views
  • 3 replies
  • 0 likes

Songs stopped downloading

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says waiting to download. Does anyone have a solution to t...

Casual Listener

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says wa...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Solved!! Your Music - Songs Doesn't Sync To iPhone.

Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my phone (although playlists do just fine)...? So I have say 900 songs...

Casual Listener

Hey guys,    Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my...

avasterman

Newbie

3315 Views

6 replies

0 likes

  • 3315 Views
  • 6 replies
  • 0 likes

Pausing when playing on chromecast

Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausing. It plays fine when not connected to the chromec...

Newbie

Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausi...

1022 Views

0 replies

0 likes

chromecast audio
iOS
Pausing playback
Premium
  • 1022 Views
  • 0 replies
  • 0 likes

Spotify won'y sync my starred songs to Ipod Touch 5th gen

I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to sync just appears with no songs on the Ipod. When i...

Casual Listener

I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to ...

baruch_malulu

Casual Listener

1685 Views

5 replies

0 likes

  • 1685 Views
  • 5 replies
  • 0 likes

iphone does not sync

my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i did put it in available offline plz help, i need help...

Newbie

my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i di...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

7 day free trial

This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!

Casual Listener

This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!

Swanny

Community Legend

732 Views

3 replies

0 likes

  • 732 Views
  • 3 replies
  • 0 likes

Supscription failed

Hello,today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited Now it still not works, after restart and reinstall it. Please help me, btw I have a jailbroken device, is that the...

Newbie

Hello, today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited 😞 Now it still not works, after restart and reinstall it. Pl...

kbrooksc

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Playlist sync problem..

Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??

Newbie

Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??

715 Views

0 replies

0 likes

download playlist
problem
  • 715 Views
  • 0 replies
  • 0 likes

Trouble with musical randomly stopping,

Hello,I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The music is downloaded as I have premium. Either the music...

Casual Listener

Hello, I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The ...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Spotify - Devices Available doesn't work on iPhone v5.0.0.992 over Chromecast Audio

Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPad app does ... couldn't see anywhere on the Spotify www to contact...

Casual Listener

Hi   New to this forum.  I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPa...

rob_cos56b

Casual Listener

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Shuffle play

Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.

Newbie

Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Weird album sorting behavior when choosing sort by artist name

Hi everyone, Problem:When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabetically, which leads to weird sorting like "The Beatles, The Radio D...

Newbie

Hi everyone,   Problem: When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabet...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Solved!! Playlist order has flipped

What was the bottom is now the top how do I switch it back?

Casual Listener

What was the bottom is now the top how do I switch it back?

scottish1966

Newbie

6901 Views

6 replies

1 likes

  • 6901 Views
  • 6 replies
  • 1 likes

Solved!! Only able to choose Shuffle when playing offline files on Spotify free for iPhone

Im temporarily using the free version of Spotify on my iPhone.When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone.I accept that I cannot use the online Spotify music in any other wa...

Newbie

Im temporarily using the free version of Spotify on my iPhone. When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone. I accept tha...

Jordi

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Car controls not working anymore

So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only switch songs from my iphone now (9.2.1) HELPP I don't ...

Newbie

So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only swi...

Sianlouiseo

Newbie

709 Views

1 replies

2 likes

  • 709 Views
  • 1 replies
  • 2 likes

Solved!! Order of playing songs

How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?

Casual Listener

How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?

Bittencourt

Spotify Star

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

I have 10Euros in my Spotify Account

Hello!I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not working anymore.It s first time when I use spotify. I t...

Newbie

Hello! I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not wo...

kbrooksc

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Automatically sync local files and iTunes playlists

Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to sync them to my phone it just says "waiting to downl...

Newbie

Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to s...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes