Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43354 Views

43 replies

10 likes

  • 43354 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109002 Views

116 replies

13 likes

Other
  • 109002 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301874 Views

62 replies

16 likes

  • 301874 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127795 Views

19 replies

38 likes

  • 127795 Views
  • 19 replies
  • 38 likes

Mode offline with cellular data

Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone? Thanks!

Newbie

Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone?   Thanks!

MattSuda

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Offline Songs Unplayable

Hi! So... i bought a Spotify card, and I upgraded my account to premium. But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other ones have gray arrows and other ones doesn't have any arrow at all...

Newbie

Hi!  So... i bought a Spotify card, and I upgraded my account to premium.  But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other...

MattSuda

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Won't download all my music to offline

It won't let me download offline unless I dele a offline playlist , maybe too many songs??

Casual Listener

It won't let me download offline unless I dele a offline playlist , maybe too many songs??

MattSuda

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Spotify NEEDS CUSTOMER SERVICE

THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.

Casual Listener

THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.

MattSuda

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

how to stop the eskape key skipping a song?

Hi Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular problem is a drawing program where I use escape regularly to s...

Regular

Hi   Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular pr...

harrimots

Regular

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Playlists on ipad

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad. Suggestions please

Newbie

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad.   Suggestions please

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

iOS 9.2 ACURA 2014 RDX with Spotify

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to upgrading the iOS Spotify worked fine. I have disco...

Newbie

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to ...

2162 Views

0 replies

2 likes

Spotify connectivity using USB cable
  • 2162 Views
  • 0 replies
  • 2 likes

Playing songs on multiple devices with paid family plan

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when she plays a song my Spotify paused. Cantu people li...

Casual Listener

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when ...

jaykpatel

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Solved!! Spotify client v5.0.9.992 pauses playback when running in the background

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car play.The same spotify client version runs ok on an i...

Casual Listener

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car p...

MattSuda

Spotify Star

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Tracks not transitioning - iPhone

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist.I have tried with and without gapless transition, and have encountered the problem with both. Any ideas?

Music Fan

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist. I have tried with and without gapless transition, and have encount...

Steph_B

Roadie

1903 Views

13 replies

0 likes

  • 1903 Views
  • 13 replies
  • 0 likes

Solved!! chinees

my spotify is in chineese signs. I have tried to log out and log in again. Help

Casual Listener

my spotify is in chineese signs. I have tried to log out and log in again. Help

MattSuda

Spotify Star

959 Views

5 replies

0 likes

  • 959 Views
  • 5 replies
  • 0 likes

Log In Problem

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline device list). When I log in, I get an error message s...

Casual Listener

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline de...

Bittencourt

Spotify Star

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

Songs stopped downloading

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says waiting to download. Does anyone have a solution to t...

Casual Listener

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says wa...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Solved!! Your Music - Songs Doesn't Sync To iPhone.

Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my phone (although playlists do just fine)...? So I have say 900 songs...

Casual Listener

Hey guys,    Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my...

avasterman

Newbie

3338 Views

6 replies

0 likes

  • 3338 Views
  • 6 replies
  • 0 likes

Pausing when playing on chromecast

Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausing. It plays fine when not connected to the chromec...

Newbie

Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausi...

1034 Views

0 replies

0 likes

chromecast audio
iOS
Pausing playback
Premium
  • 1034 Views
  • 0 replies
  • 0 likes

Spotify won'y sync my starred songs to Ipod Touch 5th gen

I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to sync just appears with no songs on the Ipod. When i...

Casual Listener

I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to ...

baruch_malulu

Casual Listener

1729 Views

5 replies

0 likes

  • 1729 Views
  • 5 replies
  • 0 likes

iphone does not sync

my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i did put it in available offline plz help, i need help...

Newbie

my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i di...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

7 day free trial

This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!

Casual Listener

This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!

Swanny

Community Legend

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

Supscription failed

Hello,today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited Now it still not works, after restart and reinstall it. Please help me, btw I have a jailbroken device, is that the...

Newbie

Hello, today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited 😞 Now it still not works, after restart and reinstall it. Pl...

kbrooksc

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes