Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45949 Views
15 replies
36 likes

45949 Views
15 replies
36 likes

Solved!! Can't login on my new ipad

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any options. Thanks. Nick

lauraandnick
Casual Listener
When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any opti...
2016-01-16 9:06:12 PM
2016-01-18 9:56:12 PM
Bittencourt
Spotify Star
557 Views
3 replies
0 likes

557 Views
3 replies
0 likes

Solved!! "Song not downloaded" on iPhone 5s

I've read through a bunch of google hits on this issue, and nothing has worked thus far. I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for me). I can listen to it in spotify from my PC, but when I t...

zmlat
Casual Listener
I've read through a bunch of google hits on this issue, and nothing has worked thus far. I have an mp3 on my desktop that I want to upload to spotify (its a 13 minute mix someone created for...
2016-01-18 8:29:36 PM
2016-01-18 8:59:24 PM
zmlat
Casual Listener
759 Views
2 replies
0 likes

759 Views
2 replies
0 likes

Some problems i met in latest iOS version

Hello community.I've got some problems when I use latest version on my iPhone5.My music will pulse automatically while playing.How can I fixed it?Anyone meet the problem too?

LouisWeng
Casual Listener
Hello community. I've got some problems when I use latest version on my iPhone5. My music will pulse automatically while playing. How can I fixed it? Anyone meet the problem too?
2016-01-18 6:03:13 PM
2016-01-18 6:07:04 PM
LouisWeng
Casual Listener
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Songs won't sync on my offline playlists

Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed. I was attracted to premium because of the offline mode. I have a limited data plan on my iphone 4 so I can't afford to use spotify online unless I'm in ...

user-removed
Visitor
Let me start this off by saying that I'm in my first month of premium use and I am NOT impressed. I was attracted to premium because of the offline mode. I have a limited data plan on my ...
2013-03-06 8:30:45 PM
2016-01-18 2:38:22 PM
oddie9
Casual Listener
35745 Views
28 replies
14 likes

35745 Views
28 replies
14 likes

Solved!! Not all songs will download for offline mode

I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't an issue because there's 11GB free on my iPhone. There's ...

JoshuaT96
Newbie
I'm using an iPhone 5s with iOS 9.2 and Spotify 4.7.0.985 and I can't download all the 900 songs saved in My Music to my iPhone. It used to work fine on my Android phone and I know space isn't ...
2016-01-17 10:23:28 PM
2016-01-18 10:52:43 AM
gaxi87
Casual Listener
534 Views
3 replies
0 likes

534 Views
3 replies
0 likes

No running, shows or podcasts

Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is confusing as the are available on my wife ms phone runni...

Usqebaugh
Newbie
Spotify version 4.7.0.985 running on iOS 9.2. iPhone 6 The running option apered in the menu before the last update. It has now disappeared. Podcasts and shows have never been available which is c...
2016-01-17 5:31:28 PM
2016-01-17 7:33:15 PM
Nico
Community Legend
1788 Views
1 replies
0 likes

1788 Views
1 replies
0 likes

Skipping and choosing songs

My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I can't go any further. Can someone tell me how to fi...

Meganlodon
Casual Listener
My Spotify won't let me choose which song I want, I click on it but it automatically shuffles and puts another song on. Also I can only skip up to 6 songs before a notification comes up telling me I ...
2016-01-17 7:32:57 PM
2016-01-17 7:33:03 PM
Meganlodon
Casual Listener
317 Views
1 replies
1 likes
Skipping shuffle

317 Views
1 replies
1 likes

Collection dissapeared

My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help from the company. In need of my music asap and will be...

CMcCoy21
Newbie
My collection is no more. I tried logging out then back in but this did not fix the issue. I am very upset with the customer service and cannot believe that posting hear is my only source of help fro...
2016-01-17 6:22:25 PM
2016-01-17 7:04:48 PM
kbrooksc
Community Legend
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Help! Apple/Spotify subscription

Apple says I have the premium...Spotify isn't working though....

Ddg267
Newbie
Apple says I have the premium...Spotify isn't working though....
2016-01-15 4:57:18 AM
2016-01-17 5:14:38 PM
kbrooksc
Community Legend
175 Views
1 replies
0 likes

175 Views
1 replies
0 likes

Can login on my browser(mobile and pc) but cant login to the app

Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the correct password

gaabartolo
Newbie
Can someone help me? I tried to login my account to my PC and PS3 but it said "Login failed". After how many minutes I was kicked from my phone. After that, I cant log in anymore even if I input the ...
2016-01-17 2:21:46 PM
155 Views
0 replies
0 likes

155 Views
0 replies
0 likes

Spotify crashed at Search on Iphone 6s

=== START OF TEMPLATE ===If you use local music files on your Apple device it will crash if you try to search at the search-function.Without the local music files the search-function works fine. Iphone 6s / iOS 9.2 Sync some local music files with yo...

Dudelsack
Casual Listener
=== START OF TEMPLATE === If you use local music files on your Apple device it will crash if you try to search at the search-function. Without the local music files the search-function works fine...
2015-12-23 10:05:48 AM
2016-01-17 8:58:00 AM
Dudelsack
Casual Listener
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

I cannot login Spotify with iOs or Android devices, but only with my notebook

Hello! Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, but the same problem appears. What might be happenning? I have th...

ewertonmin
Casual Listener
Hello! Today I woke up and tried to connect Spotify on my iPhone. The message is "wrong data", but I can normally acess with my pc or notebook. I've tried to login on a Android device, ...
2016-01-16 6:29:04 PM
2016-01-17 2:42:57 AM
Swanny
Community Legend
278 Views
3 replies
0 likes

278 Views
3 replies
0 likes

I can't see my friends playlist

I not able to see my friends playlist or follow them unless they start to follow me I have already reinstalled the app onmy iphone and running latest IOs

carlosislas
Casual Listener
I not able to see my friends playlist or follow them unless they start to follow me I have already reinstalled the app onmy iphone and running latest IOs
2016-01-11 5:21:57 PM
2016-01-16 8:08:51 PM
meganh007
Community Legend
2723 Views
1 replies
0 likes

2723 Views
1 replies
0 likes

Can't play certain songs on my iPhone

I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member).

fathimmaaa
Newbie
I tried to look for the song "Jimmy Choo" by fetty wap on my iPhone, but it's not letting me play it nor letting me search it up (premium member).
2016-01-16 7:01:46 AM
2016-01-16 8:04:03 PM
meganh007
Community Legend
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

On iPhone not reproducing local archives playlist

Hello fellow community, I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do not experience any issues playing them on my Mac, where the ...

Lenny_Lue
Regular
Hello fellow community, I have recently included some tracks from my local archive into my Spotify music library and created my very own playlist from them ("Pain and Gain OST"). While I do ...
2016-01-16 3:34:10 PM
2016-01-16 6:24:31 PM
Morbi
Casual Listener
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

While running, Spotify switches tracks

Hello fellow community, the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will change to another song in that playlist when i am running. This...

Lenny_Lue
Regular
Hello fellow community, the problem I am experiencing is that when using Spotify whilst running, tracks are switched automatically. This means when I listen to one specific song, it will cha...
2015-11-05 5:05:43 PM
2016-01-16 3:05:34 PM
Lenny_Lue
Regular
322 Views
2 replies
0 likes

322 Views
2 replies
0 likes

Spotify And Chromecast problems

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu...

koffie
Casual Listener
I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try ...
2015-10-29 3:00:51 PM
2016-01-16 9:40:53 AM
Musicspotter
Newbie
596 Views
2 replies
1 likes

596 Views
2 replies
1 likes

Can't login to premium version

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. Weeks ago I created a Premium account. For the past hour I...

drmoondog
Casual Listener
It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. &...
2016-01-14 8:59:06 AM
2016-01-16 9:12:42 AM
Lunux
Casual Listener
395 Views
5 replies
0 likes

395 Views
5 replies
0 likes

Does playlist time calculated by Spotify account crossfade? Does crossfade work on mobile playback?

Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade time is discounted or just the original track time total?...

leelaf
Regular
Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade...
2015-09-29 10:32:21 PM
2016-01-16 6:16:11 AM
Kally90
Newbie
1298 Views
3 replies
0 likes

1298 Views
3 replies
0 likes

Solved!! Song Playing Glitch

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a lot of songs. Some of them I downloaded like two mo...

zaneandxander
Casual Listener
Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a ...
2016-01-15 3:12:29 AM
2016-01-15 12:50:04 AM
meganh007
Community Legend
4082 Views
5 replies
0 likes

4082 Views
5 replies
0 likes

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