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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30459 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95033 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293773 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123724 Views

19 replies

38 likes

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  • 19 replies
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Playlists on ipad

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad. Suggestions please

Newbie

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad.   Suggestions please

287 Views

0 replies

0 likes

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iOS 9.2 ACURA 2014 RDX with Spotify

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to upgrading the iOS Spotify worked fine. I have disco...

Newbie

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to ...

2134 Views

0 replies

2 likes

Spotify connectivity using USB cable
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Playing songs on multiple devices with paid family plan

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when she plays a song my Spotify paused. Cantu people li...

Casual Listener

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when ...

jaykpatel

Casual Listener

641 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify client v5.0.9.992 pauses playback when running in the background

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car play.The same spotify client version runs ok on an i...

Casual Listener

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car p...

MattSuda

Spotify Star

706 Views

3 replies

0 likes

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  • 3 replies
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Tracks not transitioning - iPhone

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist.I have tried with and without gapless transition, and have encountered the problem with both. Any ideas?

Music Fan

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist. I have tried with and without gapless transition, and have encount...

Steph_B

Roadie

1748 Views

13 replies

0 likes

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  • 13 replies
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Solved!! chinees

my spotify is in chineese signs. I have tried to log out and log in again. Help

Casual Listener

my spotify is in chineese signs. I have tried to log out and log in again. Help

MattSuda

Spotify Star

884 Views

5 replies

0 likes

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  • 5 replies
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Log In Problem

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline device list). When I log in, I get an error message s...

Casual Listener

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline de...

Bittencourt

Spotify Star

573 Views

3 replies

0 likes

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Songs stopped downloading

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says waiting to download. Does anyone have a solution to t...

Casual Listener

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says wa...

490 Views

0 replies

0 likes

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Solved!! Your Music - Songs Doesn't Sync To iPhone.

Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my phone (although playlists do just fine)...? So I have say 900 songs...

Casual Listener

Hey guys,    Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my...

avasterman

Newbie

3259 Views

6 replies

0 likes

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  • 6 replies
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Pausing when playing on chromecast

Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausing. It plays fine when not connected to the chromec...

Newbie

Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausi...

1012 Views

0 replies

0 likes

chromecast audio
iOS
Pausing playback
Premium
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Spotify won'y sync my starred songs to Ipod Touch 5th gen

I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to sync just appears with no songs on the Ipod. When i...

Casual Listener

I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to ...

baruch_malulu

Casual Listener

1635 Views

5 replies

0 likes

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  • 5 replies
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iphone does not sync

my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i did put it in available offline plz help, i need help...

Newbie

my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i di...

311 Views

0 replies

0 likes

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7 day free trial

This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!

Casual Listener

This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!

Swanny

Community Legend

694 Views

3 replies

0 likes

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  • 3 replies
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Supscription failed

Hello,today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited Now it still not works, after restart and reinstall it. Please help me, btw I have a jailbroken device, is that the...

Newbie

Hello, today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited 😞 Now it still not works, after restart and reinstall it. Pl...

kbrooksc

Community Legend

611 Views

1 replies

0 likes

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  • 1 replies
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Playlist sync problem..

Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??

Newbie

Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??

704 Views

0 replies

0 likes

download playlist
problem
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Trouble with musical randomly stopping,

Hello,I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The music is downloaded as I have premium. Either the music...

Casual Listener

Hello, I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The ...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
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Spotify - Devices Available doesn't work on iPhone v5.0.0.992 over Chromecast Audio

Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPad app does ... couldn't see anywhere on the Spotify www to contact...

Casual Listener

Hi   New to this forum.  I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPa...

rob_cos56b

Casual Listener

428 Views

1 replies

0 likes

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  • 1 replies
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Shuffle play

Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.

Newbie

Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.

265 Views

0 replies

0 likes

  • 265 Views
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Weird album sorting behavior when choosing sort by artist name

Hi everyone, Problem:When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabetically, which leads to weird sorting like "The Beatles, The Radio D...

Newbie

Hi everyone,   Problem: When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabet...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes