Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242101 Views

27 replies

5 likes

  • 242101 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124924 Views

119 replies

13 likes

Other
  • 124924 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
  • 2979 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307713 Views

62 replies

16 likes

  • 307713 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132020 Views

19 replies

38 likes

  • 132020 Views
  • 19 replies
  • 38 likes

Not syncing local files from Mac to iPhone 6S+,

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those songs from that location under sources. Those mp3 ...

Newbie

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those...

johnsta13

Casual Listener

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Devialet

Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!

Casual Listener

Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!

adspeksnijder

Casual Listener

1399 Views

2 replies

0 likes

  • 1399 Views
  • 2 replies
  • 0 likes

iPhone Shortcut

Hello, I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed the app, no matter how much later if Spotify was the last th...

Newbie

Hello,   I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed ...

801 Views

0 replies

0 likes

  • 801 Views
  • 0 replies
  • 0 likes

Local files available offline

I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn't downloading. Any help is appreciated.

Newbie

I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn'...

MaryS

Roadie

2202 Views

1 replies

0 likes

  • 2202 Views
  • 1 replies
  • 0 likes

Solved!! can't transfer music to ipod

Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.

Casual Listener

Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.

Humhead74

Casual Listener

70684 Views

28 replies

1 likes

  • 70684 Views
  • 28 replies
  • 1 likes

Solved!! "Login failed" Spotify App

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

Newbie

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

Jlrdroidx

Newbie

31647 Views

18 replies

2 likes

  • 31647 Views
  • 18 replies
  • 2 likes

Can't authentificate in App - Authentification refused

Hi,I yesterday bought an premium account online with normal sign in (not with FB)Until now 8 hours later, the authentification in the App is refused.Steps:1.Started the actual App I just downloaded from iTunes/App Store2.Inserted Emailadress and pass...

Newbie

Hi, I yesterday bought an premium account online with normal sign in (not with FB) Until now 8 hours later, the authentification in the App is refused. Steps: 1.Started the actual App I just do...

jean3601

Community Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Premium Family

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my e-mail adress is correct, so I have no idea what is...

Casual Listener

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my ...

MaryS

Roadie

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Solved!! iOS 9.2.1 upgrade - Spotify stops playback

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, nor when lock screen is activated. Once app is back i...

Casual Listener

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, no...

user-removed

Not applicable

1025 Views

3 replies

0 likes

  • 1025 Views
  • 3 replies
  • 0 likes

Does Shows work with iPod or just iPhone and other?

Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?

Gig Goer

Just wondering does the new update featuring Shows, work for ipod,    5th gen, or just iphones?

MattSuda

Spotify Star

655 Views

4 replies

0 likes

  • 655 Views
  • 4 replies
  • 0 likes

Song into play queue doesn't work on iphone

Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years.When i put a song into my queue most of the time it doesn't appear at all in the queue. Only songs which would be next of the playlist are ...

Newbie

Hi,   since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years. When i put a song into my queue most of the time it doesn't appear at all in ...

MattSuda

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Solved!! App/data question

If the app is open but the music is paused, am i still using data?Thanks

Newbie

If the app is open but the music is paused, am i still using data? Thanks

MattSuda

Spotify Star

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Spotify Premium not working anymore

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getting spotify premium, has my Premium trial already ra...

Newbie

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getti...

MattSuda

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Ipod Shuffle

HII am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help!

Casual Listener

HI I am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help! 🙂

MattSuda

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Shuffle and repeat reset randomly

Hello, I have spotify premium and use it on my iPhone.I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping).However, frequently, when I start the spotify iOS app next day, these settings ar...

Casual Listener

Hello,   I have spotify premium and use it on my iPhone. I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping). However, frequent...

MattSuda

Spotify Star

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Premium won't work

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

Newbie

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

KatesHere

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Music skips, stops and re-starts while running - not to mention doesn't sync fully

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not do anything. Furthermore, yesterday I went for a ru...

Newbie

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not ...

ryanlacey99

Newbie

1064 Views

2 replies

1 likes

  • 1064 Views
  • 2 replies
  • 1 likes

Shuffle Keeps Playing Non Offline Songs

Hey! So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't put offline. Has this happened to anyone else? It's really a...

Casual Listener

Hey!   So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't ...

mrathbone89

Casual Listener

760 Views

3 replies

0 likes

  • 760 Views
  • 3 replies
  • 0 likes

Solved!! Playlist Order

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it. On my iPhone 5S, my spotify is in its most updated version. My playlists are sorted by date, but I think there used to be a way to re-order th...

Community Legend

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it.  On my iPhone 5S, my spotify is in its most updated version. My playlists are sort...

Bittencourt

Spotify Star

1705 Views

10 replies

0 likes

  • 1705 Views
  • 10 replies
  • 0 likes

Spotify on streaming bluetooth GOLF7 Discover pro media

Hi,I try to use Spotify on my Iphone 5S with bluetooth.The Iphone is connected to my media center Discover Pro Medio (Golf 7).I see track informations, time... but not the pictures of the track.Any solution ?

Newbie

Hi, I try to use Spotify on my Iphone 5S with bluetooth. The Iphone is connected to my media center Discover Pro Medio (Golf 7). I see track informations, time... but not the pictures of the t...

944 Views

0 replies

1 likes

  • 944 Views
  • 0 replies
  • 1 likes