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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407336 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278684 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178272 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPad app does ... couldn't see anywhere on the Spotify www to contact...
Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPa...
Casual Listener
400 Views
1 replies
0 likes
Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.
Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.
238 Views
0 replies
0 likes
Hi everyone, Problem:When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabetically, which leads to weird sorting like "The Beatles, The Radio D...
Hi everyone, Problem: When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabet...
204 Views
0 replies
0 likes
What was the bottom is now the top how do I switch it back?
What was the bottom is now the top how do I switch it back?
Newbie
6752 Views
6 replies
1 likes
Im temporarily using the free version of Spotify on my iPhone.When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone.I accept that I cannot use the online Spotify music in any other wa...
Im temporarily using the free version of Spotify on my iPhone. When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone. I accept tha...
Community Legend
425 Views
1 replies
0 likes
So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only switch songs from my iphone now (9.2.1) HELPP I don't ...
So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only swi...
Newbie
649 Views
1 replies
2 likes
How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?
How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?
Spotify Star
558 Views
3 replies
0 likes
Hello!I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not working anymore.It s first time when I use spotify. I t...
Hello! I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not wo...
Community Legend
272 Views
1 replies
0 likes
Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to sync them to my phone it just says "waiting to downl...
Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to s...
311 Views
0 replies
0 likes
Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.
Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.
Newbie
1691 Views
8 replies
0 likes
So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even shows up on my iphone under my playlist but is grayed ...
So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even sho...
224 Views
0 replies
0 likes
Help!I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.
Help! I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.
Community Legend
457 Views
3 replies
0 likes
Someone please help! All of my music is gone. Everything! I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely wiped except for the songs that I had just saved. I tried n...
Someone please help! All of my music is gone. Everything! I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely...
371 Views
0 replies
0 likes
I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I tried to make a playlist of my local files , the playli...
I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I trie...
283 Views
0 replies
0 likes
Hello community, I discover today that the app is using data when I'm on a wifi network, I really don't know why.Is it a bug from the app, or "normal" ? (The wifi asistance is off on my iphone 6, just to let you know) Thanks for your advice/opinion/s...
Hello community, I discover today that the app is using data when I'm on a wifi network, I really don't know why. Is it a bug from the app, or "normal" ? (The wifi asistance is off o...
Regular
359 Views
2 replies
0 likes
Hey,I have this issue for like 3 months thanks to Telekom's incompetence: So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotify Premium.Spotify would have to use only its 2 GB however it k...
Hey, I have this issue for like 3 months thanks to Telekom's incompetence: So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotif...
Spotify Star
387 Views
1 replies
0 likes
Hello, I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist when i go into my music library. Thank you.
Hello, I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist ...
217 Views
0 replies
0 likes
I have a Spotify premium account.The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the offline mode was turned off and I had a connection ( do...
I have a Spotify premium account. The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the of...
392 Views
0 replies
0 likes
Spotify crashes on my iphone everytime i use itIt starts playing a song then just disappears (please dont say "is it someone else playing on a different device" -I have had that question asked too many times)I have had this problem for ages can someo...
Spotify crashes on my iphone everytime i use it It starts playing a song then just disappears (please dont say "is it someone else playing on a different device" -I have had that question aske...
359 Views
0 replies
0 likes
Am I able to get the $9.99/month deal with a iTunes card?
Am I able to get the $9.99/month deal with a iTunes card?
Community Legend
314 Views
1 replies
0 likes
