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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242095 Views

27 replies

5 likes

  • 242095 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124923 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307712 Views

62 replies

16 likes

  • 307712 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132014 Views

19 replies

38 likes

  • 132014 Views
  • 19 replies
  • 38 likes

iPad app

The Ipad app does not store my local songs. is this a common issue

Casual Listener

The Ipad app does not store my local songs. is this a common issue

Swanny

Community Legend

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
  • 0 likes

Song won't remove from My Music Songs

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I keep clicking "remove" but it won't go anywhere. I can ...

Visitor

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I...

Steph_B

Roadie

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

Green arrov next to downloaded songs

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the difference?

Regular

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the differenc...

Steph_B

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Able to clear storage cache

The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp. Clear storage cache should be there from the start.

Casual Listener

 The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp.   Clear storage cache sho...

Steph_B

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone. When plaing a song it says down the bottom that 'devices available' and when clicking on this it brings up 'Listening on this iPhone' and '[Samsung...

Newbie

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone.  When plaing a song it says down the bottom that 'devices available' and when clicking on t...

BryanHutchinson

Casual Listener

1102 Views

3 replies

0 likes

  • 1102 Views
  • 3 replies
  • 0 likes

Local Files Won't Sync

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them. When I click local files on my laptop, I'm able to see...

Newbie

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

playing songs replaced by a previously listened playlist song on iPhone 6

Hi,i have a iPhone 6 with Spotify premium for a few weeks now, I have my playing songs interrupted by a song from a previously listened playlist. It is really weird and annoying.is it a problem of caching ?i have installed musixmatch, with a connecti...

Newbie

Hi, i have a iPhone 6 with Spotify premium   for a few weeks now, I have my playing songs interrupted by a song from a previously listened playlist.  It is really weird and annoying. is...

Steph_B

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Spotify connection

Hi, I have spotify premuim. I have some music without connection. But when i have 4G takes this music data or not ? Thx Greetz

Newbie

Hi,    I have spotify premuim. I have some music without connection. But when i have 4G takes this music data or not ?    Thx    Greetz 

Steph_B

Roadie

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

offline wont work

Hey People, So I'm on premium and all my songs are synced, but when im offline it wont show any music. If i start listening online then go offline it is fine. but if i want to start listening from offline, no songs show up. HALP!!!

Casual Listener

Hey People,   So I'm on premium and all my songs are synced, but when im offline it wont show any music. If i start listening online then go offline it is fine. but if i want to start lis...

paypaytr88

Regular

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

I cant go Your Music anymore in offline mode

This was working before some near updateNow its impossible to go if u didnt have connection its says go online to see library but i have already downloaded songs in fact i can listen them if i search but Your Music isnt working its messed up

Regular

This was working before some near update Now its impossible to go if u didnt have connection its says go online to see library but i have already downloaded songs in fact i can listen them if i se...

paypaytr88

Regular

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Music won't sync to offline, gray arrow isn't even showing up

So I was putting songs on my playlist when I noticed after awhile my songs weren't becoming available offline. I know what to do when the grey arrow shows up, but there isn't a grey arrow that shows up next to the song at all. I have 40gb of space so...

Newbie

So I was putting songs on my playlist when I noticed after awhile my songs weren't becoming available offline. I know what to do when the grey arrow shows up, but there isn't a grey arrow that shows ...

Steph_B

Roadie

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

I can only play songs in shuffle mode and only for a few seconds

I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear them anymore but it looks like the continue playin...

Visitor

I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear...

Steph_B

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Weekly playlist was not updated last Monday

My weekly playlist wasn't updated this week, my username is matiasdereI have a playlist from Monday 6 of March

Newbie

My weekly playlist wasn't updated this week, my username is matiasdere I have a playlist from Monday 6 of March

Steph_B

Roadie

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Spotify Free subscription in Italy with Three

Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium. I wanted to know if when I go to Italy will I sti...

Newbie

Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium...

Steph_B

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Following an Artist's Complete Catalog

I begrudgingly switch to Spotify after Rdio's collapse. One issue I would like to see addressed is the Artists section of Your Library. When you follow an Artist and navigate to them thru Your Music (which seems logical) it only shows a list of songs...

Newbie

I begrudgingly switch to Spotify after Rdio's collapse.  One issue I would like to see addressed is the Artists section of Your Library.  When you follow an Artist and navigate to them thru...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Why does the sound disappear halfway through every song???

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. Then it played for about 1 minute before the sound ...

Newbie

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. ...

theginjaninja69

Newbie

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

enter in an iphone

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not in a foreign country. My mobile phone is spanish, I ...

Newbie

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not i...

OviiiOne

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Ipad volume button fault

I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I can't raise the volume back up again. Edit: the probl...

Casual Listener

I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I ca...

dahlberg

Casual Listener

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

[iOS][Other] Serious issue with stopping playback

Dear Spotify, I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well. When playing music through headphones or AirPlay, it should automatically stop when either unplugging the headphones...

Newbie

Dear Spotify,   I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well.   When playing music through headphones or A...

Swanny

Community Legend

562 Views

1 replies

0 likes

iOS
Other
  • 562 Views
  • 1 replies
  • 0 likes

Not syncing local files from Mac to iPhone 6S+,

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those songs from that location under sources. Those mp3 ...

Newbie

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those...

johnsta13

Casual Listener

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes