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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43367 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109039 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301892 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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Can't get premium

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

Casual Listener

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

driveflanger

Community Legend

345 Views

1 replies

0 likes

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Download over Cellular pref BROKEN!!!?

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music". I did recently begin to re-download a bunch of playlists after I did a fresh app install. But here's the thing: I...

Gig Goer

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music".  I did recently begin to re-download a bunch of playlists...

303 Views

0 replies

0 likes

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Imported songs changing

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'amended' version so the explicit lyrics are then blan...

Newbie

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'am...

249 Views

0 replies

0 likes

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Playlists gone on iphone but not ipad

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad.i have tried to log out/log in, uninstall the app but nothing works.what can i do?thankslinnea

Newbie

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad. i have tried to log out/log in, uninstall the app but nothing works. what can i do? thanks linnea

251 Views

0 replies

0 likes

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iOS Saved song list empty

I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get them back is to add a song to the list but they dissap...

Newbie

I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get the...

MattSuda

Spotify Star

412 Views

1 replies

0 likes

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  • 1 replies
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Downloading and Available offline problem

I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Your Music and go to songs and it still comes up wit...

Casual Listener

I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Y...

tstens

Newbie

443 Views

2 replies

0 likes

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  • 2 replies
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Shows on ipod touch

Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?

Newbie

Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?

225 Views

0 replies

0 likes

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Magic Bus radio, plays Chinese Music.

I have recently saved an album called Magic Bus which is a collection of 60,s music mainy English American hits. I have saved it to make finding it easier. I also sometimes play it via the radio link. When I First started playing it via Radio it play...

Visitor

I have recently saved an album called Magic Bus which is a collection of 60,s music  mainy English American hits. I have saved it to make finding it easier. I also sometimes play it via the...

354 Views

0 replies

0 likes

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Spotify seems to think i'm out of space (i think)

Hi,Been having his problem for a while now with making songs available while offline,as songs just won't download and spotify keeps "waiting to download." However when i delete songs already made available offline then i can then make the same amount...

Regular

Hi, Been having his problem for a while now with making songs available while offline,as songs just won't download and spotify keeps "waiting to download." However when i delete songs already made a...

user-removed

Not applicable

819 Views

6 replies

0 likes

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Skipping songs

Hello everyone, I once had premium but I cancelled it. The day after my spotify went crazy.If I wanted to listen to a song it skipped and just kept skipping other songs - there a really few songs it can play. My spotify keeps telling me that they can...

Casual Listener

Hello everyone,  I once had premium but I cancelled it. The day after my spotify went crazy. If I wanted to listen to a song it skipped and just kept skipping other songs - there a really few ...

Valverin5

Casual Listener

547 Views

2 replies

0 likes

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Radio not working - error message

For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+. I have the same issue on Spotify for Mac. I tried logging out and bac...

Newbie

For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+.   I have th...

flowerfloozy

Casual Listener

696 Views

3 replies

1 likes

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All artists not being shown in the "Artist" section

I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?

Visitor

I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?

287 Views

0 replies

0 likes

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Crashes

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then crash. I have to spend all of my time on Spotify offli...

Newbie

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then cra...

Bittencourt

Spotify Star

648 Views

1 replies

0 likes

Fix this
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Does updating iOS delete my downloaded music?

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music? I understand that updating iOS basically uninstalls then re-installs my apps, but how about the data for Spotify app? Thank you!

Casual Listener

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music?   I understand that updating iOS basically uninstalls then re-installs my apps, but how about t...

oabalmori

Casual Listener

657 Views

2 replies

0 likes

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Spotify crashes on LTE / car bluetooth

Hi there, Brief description of the issue: Spotify crashes on LTE / connected with car bluetoothSteps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetoothstarting Spotifyloading screen won't disappear and the iPhone isn't respondin...

Casual Listener

Hi there,   Brief description of the issue: Spotify crashes on LTE / connected with car bluetooth Steps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetooth starting S...

oneforkshort

Casual Listener

2801 Views

7 replies

0 likes

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Spotify not playing next song on iOS for any playlist or album on lock screen

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this issue.Albums/playlists nothing play the next song u...

Casual Listener

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this ...

hahern

Casual Listener

1064 Views

2 replies

0 likes

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Solved!! Spotify shuts down

guys need help ASAP, When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. i dont require local files on my shuffle, i just need my workout playlis...

Casual Listener

guys need help ASAP,    When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. ...

baruch_malulu

Casual Listener

4985 Views

28 replies

0 likes

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Songs or Playlists do not show up and similar problems

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also, once I saved 5-6 songs. When I got back the songs were not there. I...

Casual Listener

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app.  There is also another issue when I add songs "up to next". Sometimes, they are not queuing up!  Also...

341 Views

0 replies

0 likes

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Unusable app

Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing has changed.When it does work (after many tries) it'...

Casual Listener

Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing h...

521 Views

0 replies

0 likes

Unstable
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