Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232447 Views

27 replies

5 likes

  • 232447 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114012 Views

116 replies

13 likes

Other
  • 114012 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2291 Views

0 replies

0 likes

iOS
  • 2291 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303903 Views

61 replies

16 likes

  • 303903 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129630 Views

19 replies

38 likes

  • 129630 Views
  • 19 replies
  • 38 likes

Spotify Premium not working anymore

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getting spotify premium, has my Premium trial already ra...

Newbie

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getti...

MattSuda

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Ipod Shuffle

HII am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help!

Casual Listener

HI I am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help! 🙂

MattSuda

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Shuffle and repeat reset randomly

Hello, I have spotify premium and use it on my iPhone.I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping).However, frequently, when I start the spotify iOS app next day, these settings ar...

Casual Listener

Hello,   I have spotify premium and use it on my iPhone. I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping). However, frequent...

MattSuda

Spotify Star

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

Premium won't work

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

Newbie

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

KatesHere

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Music skips, stops and re-starts while running - not to mention doesn't sync fully

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not do anything. Furthermore, yesterday I went for a ru...

Newbie

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not ...

ryanlacey99

Newbie

1051 Views

2 replies

1 likes

  • 1051 Views
  • 2 replies
  • 1 likes

Shuffle Keeps Playing Non Offline Songs

Hey! So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't put offline. Has this happened to anyone else? It's really a...

Casual Listener

Hey!   So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't ...

mrathbone89

Casual Listener

738 Views

3 replies

0 likes

  • 738 Views
  • 3 replies
  • 0 likes

Solved!! Playlist Order

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it. On my iPhone 5S, my spotify is in its most updated version. My playlists are sorted by date, but I think there used to be a way to re-order th...

Community Legend

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it.  On my iPhone 5S, my spotify is in its most updated version. My playlists are sort...

Bittencourt

Spotify Star

1662 Views

10 replies

0 likes

  • 1662 Views
  • 10 replies
  • 0 likes

Spotify on streaming bluetooth GOLF7 Discover pro media

Hi,I try to use Spotify on my Iphone 5S with bluetooth.The Iphone is connected to my media center Discover Pro Medio (Golf 7).I see track informations, time... but not the pictures of the track.Any solution ?

Newbie

Hi, I try to use Spotify on my Iphone 5S with bluetooth. The Iphone is connected to my media center Discover Pro Medio (Golf 7). I see track informations, time... but not the pictures of the t...

936 Views

0 replies

1 likes

  • 936 Views
  • 0 replies
  • 1 likes

New phone won't load premium account

Hey guys,I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connecting my phone to my laptop but it still won't sync. Coul...

Casual Listener

Hey guys, I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connectin...

jordanplay

Casual Listener

721 Views

4 replies

0 likes

  • 721 Views
  • 4 replies
  • 0 likes

Spotify bug with Pioneer 8750BT CarPlay system

Dear All, Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root cause. Here is the reproduce steps and I can reproduce this issue...

Newbie

Dear All,   Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root ...

704 Views

0 replies

0 likes

Car Play
Carplay
  • 704 Views
  • 0 replies
  • 0 likes

Unplayable Song

Hello there, Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available. I tried to search it up but couldn't find it. Then I went to a friend's playlist and saw it, but couldn't play it on my phone (haven't tri...

Newbie

Hello there,   Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available.  I tried to search it up but couldn't find it.  Then I went to a f...

Bittencourt

Spotify Star

3137 Views

1 replies

0 likes

  • 3137 Views
  • 1 replies
  • 0 likes

Spotify crashing Wifi

When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?

Newbie

When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?

trueandfreedom

Newbie

1719 Views

3 replies

0 likes

  • 1719 Views
  • 3 replies
  • 0 likes

iOS 9.2.1 iphone 4 spotify wont re-install from app store

I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand. Since the upgrade there is a cloud-like symbol in the app ...

Casual Listener

I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand.  ...

Faveythebest

Casual Listener

1043 Views

6 replies

0 likes

  • 1043 Views
  • 6 replies
  • 0 likes

Shows

Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my software and the app itself is up to date. When I fo...

Casual Listener

Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my s...

70879 Views

0 replies

0 likes

Apple iPhone app
Shows
  • 70879 Views
  • 0 replies
  • 0 likes

Subscription

I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue.

Visitor

I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue. 

OviiiOne

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Can't get premium

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

Casual Listener

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

driveflanger

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Download over Cellular pref BROKEN!!!?

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music". I did recently begin to re-download a bunch of playlists after I did a fresh app install. But here's the thing: I...

Gig Goer

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music".  I did recently begin to re-download a bunch of playlists...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Imported songs changing

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'amended' version so the explicit lyrics are then blan...

Newbie

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'am...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Playlists gone on iphone but not ipad

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad.i have tried to log out/log in, uninstall the app but nothing works.what can i do?thankslinnea

Newbie

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad. i have tried to log out/log in, uninstall the app but nothing works. what can i do? thanks linnea

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes