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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246305 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131439 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3320 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309868 Views

62 replies

16 likes

  • 309868 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133537 Views

19 replies

38 likes

  • 133537 Views
  • 19 replies
  • 38 likes

iOS lock screen radio menu

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this has been asked before.

Newbie

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it?   sorry if this ha...

433 Views

0 replies

1 likes

  • 433 Views
  • 0 replies
  • 1 likes

App Crashing Constantly

My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to report it or download the old version again.Is anyon...

Newbie

My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to r...

cittauk

Regular

947 Views

4 replies

1 likes

  • 947 Views
  • 4 replies
  • 1 likes

Download stops for no reason

Hi, I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is enough space on my iPhone, it was always active, never in stand-b...

Casual Listener

Hi,    I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is...

Jordi

Community Legend

17027 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

New subscriber with a problem

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is online. Logged out of Spotify and logged back in a...

Newbie

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is...

jean3601

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Offline albums disappeared

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone

Music Fan

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone 😕    

jean3601

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

How can I see only the music that I have synced offline

I came to Spotify from Rdio and have been extremely frustrated with the offline experience. I prefer to sync albums and not playlists but have an extremely difficult time finding which albums have been downloaded as I am forced to search through my e...

Newbie

I came to Spotify from Rdio and have been extremely frustrated with the offline experience.  I prefer to sync albums and not playlists but have an extremely difficult time finding which albums h...

MattSuda

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Search engine.

My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!

Newbie

My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!

jean3601

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

An Error Occurred: Interesting situation

I have an iPhone 6s. Premium spotify. Never had any issue with spotify before today. Won't pull up from my artists, the search button, or my home page. But it will load Discovery weekly and Playlists and the Radio Button. Very weird. I have reinstall...

Newbie

I have an iPhone 6s.  Premium spotify.  Never had any issue with spotify before today.  Won't pull up from my artists, the search button, or my home page.  But it will load D...

jean3601

Community Legend

482 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Crashed? 3.16.2016

Hey Everyone, This is my first post, because I needed to talk to someone about this crash. My friends who use Spotify are experiencing problems as well. On the iphone, it will not let you go to artists' pages or share music on social media. Also, on ...

Casual Listener

Hey Everyone,    This is my first post, because I needed to talk to someone about this crash. My friends who use Spotify are experiencing problems as well. On the iphone, it will not let ...

jean3601

Community Legend

570 Views

3 replies

0 likes

  • 570 Views
  • 3 replies
  • 0 likes

Home, Browse and Search Not Working on iPhone App

I'm getting an error message every time i try to call up home, browse or search on my iPhone app. I have a 6S running iOS 9.2.1. I have tried uninstalling app and restarting device.

Newbie

I'm getting an error message every time i try to call up home, browse or search on my iPhone app. I have a 6S running iOS 9.2.1.   I have tried uninstalling app and restarting device.

monkunashi

Casual Listener

1004 Views

4 replies

4 likes

  • 1004 Views
  • 4 replies
  • 4 likes

Artist page not loading [ios]

I have a premium account.I don't know what causes it, it only happens on my iPhone.I have uninstalled Spotify and reinstalled, logged out and in.It's a weird issue cause I can load songs I don't have downloaded with no problem but only if they are sa...

Casual Listener

I have a premium account. I don't know what causes it, it only happens on my iPhone. I have uninstalled Spotify and reinstalled, logged out and in. It's a weird issue cause I can load songs ...

Lukeisun

Casual Listener

466 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPhone app is garbage and I'm unsubscribing from premium

I came to Spotify because of Rdio going out of business. I heard a lot of good things so I thought I'd give it a go. I subscribed to premium and everything. My big thing is being able to download music to my phone and listen when not connected to wif...

Newbie

I came to Spotify because of Rdio going out of business. I heard a lot of good things so I thought I'd give it a go. I subscribed to premium and everything.   My big thing is being able t...

489 Views

0 replies

0 likes

  • 489 Views
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Solved!! Spoitfy Premium not work on iPone

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!

Casual Listener

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!  

rjattorri

Newbie

2672 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Radio settings for song country localizations

Hi at all, I was listen a song (english author) and than I wanted to listen a radio based on this song. My suprise is that all song in the radio are Italian song.....I don't want that.....I wanto to liste all english song....not Italian song. There a...

Regular

Hi at all,   I was listen a song (english author) and than I wanted to listen a radio based on this song.   My suprise is that all song in the radio are Italian song.....I don't want th...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Waking up ps4 from iPad

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch.the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply open Spotify connect in the iPod app and tap the ls4...

Regular

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch. the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply...

920 Views

0 replies

0 likes

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  • 0 replies
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One account, two iPhones?

How can I listen to my Spotify playlists on two different iPhones at the same time?

Newbie

How can I listen to my Spotify playlists on two different iPhones at the same time?

MattSuda

Spotify Star

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Solved!! Can't login to Spotify

Says failed login.You have already created an account with this email.Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, not Facebook.I have a screen shot if I can upload to show...

Regular

Says failed login. You have already created an account with this email. Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, no...

Swanny

Community Legend

1826 Views

10 replies

0 likes

iOS iPhone 'Spotify connect'
  • 1826 Views
  • 10 replies
  • 0 likes

Spotify drop out

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out.when I'm playing a track after 10-15 min. The iPad closes the Spotify app! What could this be...

Casual Listener

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out. when I'm playing a track after 10-15 min...

Swanny

Community Legend

1211 Views

5 replies

0 likes

  • 1211 Views
  • 5 replies
  • 0 likes