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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48315 Views
  • 15 replies
  • 36 likes
  • 48315 Views
  • 15 replies
  • 36 likes

Radio station won't play: Gets "An Error Occurred" (iPhone 6, iOS 9.2.1)

I don' t know exactly when this started but it's been at least a couple weeks that my Trance radio station won't play. When I click the icon I get a black screen with "An error occurred" with an exclamation mark in a circle. Other stations play fine....

  • Newbie
  • I don' t know exactly when this started but it's been at least a couple weeks that my Trance radio station won't play.  When I click the icon I get a black screen with "An error occurred" with a...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Synchronization is not working on my iPhone 6S - 3333 songs limit ?

Hello, Synchronization is not working on my iPhone 6S.I've seen that the limit for offline songs is 3333 songs on each device. I've got ~11 Go of offline music on the phone. How can I know if I've reached the limit ? Thanks in advance for you help,Al...

  • Casual Listener
  • Hello,   Synchronization is not working on my iPhone 6S. I've seen that the limit for offline songs is 3333 songs on each device.   I've got ~11 Go of offline music on the phone. &nbs...
  • mistertambo
  • Casual Listener
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Connection problems mobile network

hii can't connect to spotify with my ios app by mobile network. with wlan it works.the point is:- i reinstalled the app (twice)- i updated my phoneand it still says "spotify is offline", and this is not because i manually set it to the offline mode.o...

  • Newbie
  • hi i can't connect to spotify with my ios app by mobile network. with wlan it works. the point is: - i reinstalled the app (twice) - i updated my phone and it still says "spotify is offline", an...
  • 481 Views
  • 0 replies
  • 0 likes
  • Connectivity
    mobile network
  • 481 Views
  • 0 replies
  • 0 likes

Playlist won't save offline on my iTouch 5th gen, that saved on my desktop app.

I have a playlist that has about 480 songs, all of which were able to save offline on spotify for my desktop. On my iPod Touch only a handful are saved offline. Also when I try to save anything offline now at the top it is saying "Waiting to download...

  • Newbie
  • I have a playlist that has about 480 songs, all of which were able to save offline on spotify for my desktop. On my iPod Touch only a handful are saved offline. Also when I try to save anything offli...
  • Conticelli
  • Newbie
  • 428 Views
  • 1 replies
  • 1 likes
  • 428 Views
  • 1 replies
  • 1 likes

How do you chat with friends on the Spotify app?

So, I was wondering if you can send songs and messages to you friends on the Spotify app? I know you can do it on the computer and most of the time I have my phone on me. It would be a lot easier if I could talk to them on my phone.

  • Newbie
  • So, I was wondering if you can send songs and messages to you friends on the Spotify app? I know you can do it on the computer and most of the time I have my phone on me. It would be a lot easier if ...
  • bursttplaylists
  • Roadie
  • 18999 Views
  • 1 replies
  • 2 likes
  • 18999 Views
  • 1 replies
  • 2 likes

Up next not working on Bose.

Hi gurus. The up next on my iPhone only works when the device is the iPhone. As soon as I switch it to my Bose it disappears. I also can't change the play order when playing on the Bose but can on the iPhone. I am running the latest version of all ap...

  • Regular
  • Hi gurus. The up next on my iPhone only works when the device is the iPhone. As soon as I switch it to my Bose it disappears. I also can't change the play order when playing on the Bose but can on th...
  • mac00l
  • Casual Listener
  • 289 Views
  • 1 replies
  • 1 likes
  • 289 Views
  • 1 replies
  • 1 likes

Some songs won't download and stall ALL further downloads

Hi, I have a lot of music on my 64 gb iPhone which I specifically bought for Spotify. For me, it is not unusual to add, say, 20 albums as playlists on a weekend, organized in various folder structures, and set them to download.(I have a boring desk j...

  • Casual Listener
  • Hi,   I have a lot of music on my 64 gb iPhone which I specifically bought for Spotify.   For me, it is not unusual to add, say, 20 albums as playlists on a weekend, organized in variou...
  • JFR77
  • Casual Listener
  • 779 Views
  • 3 replies
  • 0 likes
  • download stalls
    iphone
  • 779 Views
  • 3 replies
  • 0 likes

reset Discover Weekly list

So I got a wild hair and listened to a Santana-Black Magic Woman on repeat one day. Now 2 weeks in a row, my Discover Weekly is filled with a lot of Hispanic Music (yo no hablo español) ... is there a way for Spotify to unlearn that? Muchas Gracias!

  • Casual Listener
  • So I got a wild hair and listened to a Santana-Black Magic Woman on repeat one day. Now 2 weeks in a row, my Discover Weekly is filled with a lot of Hispanic Music (yo no hablo español) ......
  • tongii
  • Casual Listener
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Subscription issues

Can't access Spotify as message says there was a problem with my last payment and to renew my subscription online. My last subscription was taken from my bank account (Jan 2016), my next one is due on 8th Feb - I have auto subscription- what is the p...

  • Casual Listener
  • Can't access Spotify as message says there was a problem with my last payment and to renew my subscription online. My last subscription was taken from my bank account (Jan 2016), my next one is due o...
  • Caro31
  • Casual Listener
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Music stops after 1 min

Hey,I have been using the Spotify iPhone app for a while now and since the last update (21 January 2016) my music stops to play after 1 minute and my playlists are 'missing'. How do I get Spotify back to work?

  • Newbie
  • Hey, I have been using the Spotify iPhone app for a while now and since the last update (21 January 2016) my music stops to play after 1 minute and my playlists are 'missing'. How do I get Spotify b...
  • Steph_B
  • Roadie
  • 385 Views
  • 1 replies
  • 0 likes
  • Music stops irradically.
    playlists gone
  • 385 Views
  • 1 replies
  • 0 likes

Solved!! [Solved] Can't login via Faceook

I can not login via Facebook. It just tries to connect. Tried on both 3G and WiFi. And I can not set a password for my account either. **bleep** your service. Really!

  • Casual Listener
  • I can not login via Facebook. It just tries to connect. Tried on both 3G and WiFi. And I can not set a password for my account either. **bleep** your service. Really!
  • Bittencourt
  • Spotify Star
  • 599 Views
  • 5 replies
  • 0 likes
  • 599 Views
  • 5 replies
  • 0 likes

Issue with Siri

I'm using Spotify on iPhone 4S (Verizon), iOS 6.0.1 and having issues with Siri while driving. When I press and hold home button on my iPhone to launch Siri then it launches (looks like phone call from car perspective) as usual but after 2 seconds "p...

  • Newbie
  • I'm using Spotify on iPhone 4S (Verizon), iOS 6.0.1 and having issues with Siri while driving.   When I press and hold home button on my iPhone to launch Siri then it launches (looks like ph...
  • kitten7452
  • Newbie
  • 2928 Views
  • 8 replies
  • 1 likes
  • 2928 Views
  • 8 replies
  • 1 likes

Downloads music when none is selected to

I have an iPhone 4s running iOS 9.2.1 (latest) and Spotify 4.7.0.985 (also latest).I don't have any music picked to download for offline play, but yet it still downloads it. Logging in and out don't help, removing the app doesn't help, restarting doe...

  • Casual Listener
  • I have an iPhone 4s running iOS 9.2.1 (latest) and Spotify 4.7.0.985 (also latest). I don't have any music picked to download for offline play, but yet it still downloads it. Logging in and out don'...
  • bursttplaylists
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

iPod touch 4th generation help

Hello everyone,I'm new to Spotify, and would like help figuring out how to put music onto my iPod touch 4th generation. I searched for the Spotify app on the app store, but the error message tells me that the app requires iOS 7 or later, which my iPo...

  • Casual Listener
  • Hello everyone, I'm new to Spotify, and would like help figuring out how to put music onto my iPod touch 4th generation. I searched for the Spotify app on the app store, but the error message tells ...
  • ItsTheFazz
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

Solved!! Apple Watch support

I would like for u guys to add a Apple Watch app so I could use it in my watch

  • Newbie
  • I would like for u guys to add a Apple Watch app so I could use it in my watch
  • MattSuda
  • Spotify Star
  • 630 Views
  • 1 replies
  • 1 likes
  • 630 Views
  • 1 replies
  • 1 likes

Error 404 on iPhone after upgrading to family plan

Just upgraded to the family package and sent an invite to my fiancé and she can't log in.This is a problem we've had for two day's now.Any ideas of what's going on?

  • Visitor
  • Just upgraded to the family package and sent an invite to my fiancé and she can't log in.This is a problem we've had for two day's now.Any ideas of what's going on?
  • Bittencourt
  • Spotify Star
  • 397 Views
  • 3 replies
  • 0 likes
  • 397 Views
  • 3 replies
  • 0 likes

How to have Spotify repeat forever on offline mode?

Currently using spotify in offline mode for a certain playlist of about 60 songs. I have the playlist on random and repeat all. However, after a day, the playlist stops playing, spotify closes and i'm on the home screen of the ipad when I check to se...

  • Newbie
  • Currently using spotify in offline mode for a certain playlist of about 60 songs. I have the playlist on random and repeat all. However, after a day, the playlist stops playing, spotify closes and i'...
  • gossler
  • Newbie
  • 3277 Views
  • 2 replies
  • 0 likes
  • 3277 Views
  • 2 replies
  • 0 likes

Can't sync a specific local file to iphone

Hi there, I understand there have been numerous issues regarding local files and syncing to mobile devices, but in my particular case, it just seems to be limited to one single file, and I'm at a loss for what to do about it. Phone and computer are o...

  • Casual Listener
  • Hi there, I understand there have been numerous issues regarding local files and syncing to mobile devices, but in my particular case, it just seems to be limited to one single file, and I'm at a los...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Lossless Streaming 16bit 44.1khz CD quality

Hi, can anyone help? At the moment I stream Spotify to my hifi using my ipad2 to my Pioneer N-50 streamer. I'm thinking of getting premium but wonder if the music quality would improve as I've seen that Spotify through an iPad limits the sound qualit...

  • Newbie
  • Hi, can anyone help? At the moment I stream Spotify to my hifi using my ipad2 to my Pioneer N-50 streamer. I'm thinking of getting premium but wonder if the music quality would improve as I've seen t...
  • AllYouCanHear
  • Regular
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

No artworks for offline albums/songs

Hello, it's been a few spotify updates now and I sill can't get the artworks to show for songs downloaded for offline listening.I can't pinpoint the exact date when it stopped working but artworks were properly showing when I first subscribed to a pr...

  • Regular
  • Hello,   it's been a few spotify updates now and I sill can't get the artworks to show for songs downloaded for offline listening. I can't pinpoint the exact date when it stopped working...
  • Pepollet
  • Regular
  • 849 Views
  • 14 replies
  • 0 likes
  • 849 Views
  • 14 replies
  • 0 likes