Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270959 Views

58 replies

14 likes

  • 270959 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171987 Views

507 replies

108 likes

  • 171987 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

114653 Views

19 replies

38 likes

  • 114653 Views
  • 19 replies
  • 38 likes

Unable to share or find spotify users

=== START OF TEMPLATE ===Brief description of the issue: I am not able to find other friends on community or share songs/playlist by finding friends on my iphone 6s spotify app even though I have premium subscriptionSteps to reproduce the issue:Scena...

Casual Listener

=== START OF TEMPLATE === Brief description of the issue: I am not able to find other friends on community or share songs/playlist by finding friends on my iphone 6s spotify app even though I have...

bucklid

Casual Listener

610 Views

3 replies

0 likes

  • 610 Views
  • 3 replies
  • 0 likes

Latest update is broken

Last night my app auto updated like always. I went on to go look up a song I was wanted to hear, and as soon as I typed "summer" into the search it completely broken my app. I can no longer listen to music not saved on my phone and anytime I try to d...

Newbie

Last night my app auto updated like always. I went on to go look up a song I was wanted to hear, and as soon as I typed "summer" into the search it completely broken my app. I can no longer listen to...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Error occurring in search

I just update the app to version 5.1.0.1019 on my iPhone 6 (iOS 9.1.3) and the search feature stopped working. Doing a search the message "An error occurred" and "Try Again" button, and even clicking this button, the search is not performed.

Newbie

I just update the app to version 5.1.0.1019 on my iPhone 6 (iOS 9.1.3) and the search feature stopped working. Doing a search the message "An error occurred" and "Try Again" button, and even clicking...

Nico

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

search problem

Arrggh...driving me crazy! The search online keeps stopping and starting..I tried everything and still trouble..reset Internet reset phone reset ps3 reset PC and still no luck...I have only just ordered premium and have a month free..If this is how i...

Newbie

Arrggh...driving me crazy! The search online keeps stopping and starting..I tried everything and still trouble..reset Internet reset phone reset ps3 reset PC and still no luck...I have only just orde...

Nico

Community Legend

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Constant Error Message

Today my Spotify just stopped working. Half of the searches, when typed in, yield an "an error occurred, try again" message. If try again is repeatedly pressed, the artists sometimes appear, but when clicked on yield a "an error occuered" message wit...

Newbie

Today my Spotify just stopped working. Half of the searches, when typed in, yield an "an error occurred, try again" message. If try again is repeatedly pressed, the artists sometimes appear, but when...

Peddiefamily

Newbie

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

No "AVALIABLE OFFLINE"

I've been using my friends premium account, created my own playlist was able to listen to the music offline. Since swithcing to my own premium account, I've created my own playlist but I dont have a "AVALIABLE OFFLINE", all I see is "DOWNLOAD" and I ...

Newbie

I've been using my friends premium account, created my own playlist was able to listen to the music offline.   Since swithcing to my own premium account, I've created my own playlist but I don...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Mode offline with cellular data

Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone? Thanks!

Newbie

Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone?   Thanks!

MattSuda

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Offline Songs Unplayable

Hi! So... i bought a Spotify card, and I upgraded my account to premium. But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other ones have gray arrows and other ones doesn't have any arrow at all...

Newbie

Hi!  So... i bought a Spotify card, and I upgraded my account to premium.  But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other...

MattSuda

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Won't download all my music to offline

It won't let me download offline unless I dele a offline playlist , maybe too many songs??

Casual Listener

It won't let me download offline unless I dele a offline playlist , maybe too many songs??

MattSuda

Spotify Star

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Spotify NEEDS CUSTOMER SERVICE

THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.

Casual Listener

THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.

MattSuda

Spotify Star

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

how to stop the eskape key skipping a song?

Hi Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular problem is a drawing program where I use escape regularly to s...

Regular

Hi   Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular pr...

harrimots

Regular

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
  • 0 likes

Playlists on ipad

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad. Suggestions please

Newbie

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad.   Suggestions please

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

iOS 9.2 ACURA 2014 RDX with Spotify

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to upgrading the iOS Spotify worked fine. I have disco...

Newbie

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to ...

2069 Views

0 replies

2 likes

Spotify connectivity using USB cable
  • 2069 Views
  • 0 replies
  • 2 likes

Playing songs on multiple devices with paid family plan

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when she plays a song my Spotify paused. Cantu people li...

Casual Listener

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when ...

jaykpatel

Casual Listener

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Solved!! Spotify client v5.0.9.992 pauses playback when running in the background

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car play.The same spotify client version runs ok on an i...

Casual Listener

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car p...

MattSuda

Spotify Star

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Tracks not transitioning - iPhone

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist.I have tried with and without gapless transition, and have encountered the problem with both. Any ideas?

Music Fan

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist. I have tried with and without gapless transition, and have encount...

Steph_B

Roadie

1442 Views

13 replies

0 likes

  • 1442 Views
  • 13 replies
  • 0 likes

Solved!! chinees

my spotify is in chineese signs. I have tried to log out and log in again. Help

Casual Listener

my spotify is in chineese signs. I have tried to log out and log in again. Help

MattSuda

Spotify Star

753 Views

5 replies

0 likes

  • 753 Views
  • 5 replies
  • 0 likes

Log In Problem

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline device list). When I log in, I get an error message s...

Casual Listener

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline de...

Bittencourt

Spotify Star

498 Views

3 replies

0 likes

  • 498 Views
  • 3 replies
  • 0 likes

Songs stopped downloading

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says waiting to download. Does anyone have a solution to t...

Casual Listener

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says wa...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes