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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43367 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109040 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301891 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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Solved!! Spoitfy Premium not work on iPone

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!

Casual Listener

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!  

rjattorri

Newbie

2510 Views

18 replies

0 likes

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Radio settings for song country localizations

Hi at all, I was listen a song (english author) and than I wanted to listen a radio based on this song. My suprise is that all song in the radio are Italian song.....I don't want that.....I wanto to liste all english song....not Italian song. There a...

Regular

Hi at all,   I was listen a song (english author) and than I wanted to listen a radio based on this song.   My suprise is that all song in the radio are Italian song.....I don't want th...

317 Views

0 replies

0 likes

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Waking up ps4 from iPad

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch.the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply open Spotify connect in the iPod app and tap the ls4...

Regular

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch. the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply...

906 Views

0 replies

0 likes

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One account, two iPhones?

How can I listen to my Spotify playlists on two different iPhones at the same time?

Newbie

How can I listen to my Spotify playlists on two different iPhones at the same time?

MattSuda

Spotify Star

672 Views

1 replies

0 likes

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Solved!! Can't login to Spotify

Says failed login.You have already created an account with this email.Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, not Facebook.I have a screen shot if I can upload to show...

Regular

Says failed login. You have already created an account with this email. Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, no...

Swanny

Community Legend

1757 Views

10 replies

0 likes

iOS iPhone 'Spotify connect'
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Spotify drop out

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out.when I'm playing a track after 10-15 min. The iPad closes the Spotify app! What could this be...

Casual Listener

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out. when I'm playing a track after 10-15 min...

Swanny

Community Legend

1165 Views

5 replies

0 likes

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Spotify showing wrong track on chromecast 2

Spotify will always show wrong track information on first song when starting a Playlist (or album) on chromecast 2, using Spotify connect on Nexus 6p phone. (the right track/sound is playing). When it gets to the second track of Playlist/album it sho...

Casual Listener

Spotify will always show wrong track information on first song when starting a Playlist (or album) on chromecast 2, using Spotify connect on Nexus 6p phone. (the right track/sound is playing). When i...

1170 Views

0 replies

0 likes

Wrong track information on chromecast 2
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iOS Only Issue - Duplicate Tracks Play Wrong Order

Hi, I have this issue only with my iPad version of Spotify. My Desktop and Android phone do not display this issue. I have playlists with duplicate tracks. I want to play a specific track based on my playist order. If I play a track on a playlist and...

Casual Listener

Hi, I have this issue only with my iPad version of Spotify.  My Desktop and Android phone do not display this issue.   I have playlists with duplicate tracks.  I want to play a speci...

DrewNeedsHelp

Casual Listener

775 Views

6 replies

0 likes

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iPhone not downloading local files - Dark grey title

I have a couple songs on spotify that are not available on Spotify - Kanye, Taylor Swift, Adele - and when i tried to download them ofline from my new computer, the playlist shows up on ,y iPhone but it wont download the files as they are written in ...

Newbie

I have a couple songs on spotify that are not available on Spotify - Kanye, Taylor Swift, Adele - and when i tried to download them ofline from my new computer, the playlist shows up on ,y iPhon...

461 Views

0 replies

0 likes

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Unable to download or see my own playlist after reinstalling app

Hey my app was acting weird when it decided to stop playing songs two seconds in.At this point i force restarted the app: same issue, still wouldnt play.I then decided to reinstall the app which went fine from the appstore.Upon relaunching the app I ...

Casual Listener

Hey my app was acting weird when it decided to stop playing songs two seconds in. At this point i force restarted the app: same issue, still wouldnt play. I then decided to reinstall the app which ...

Steph_B

Roadie

640 Views

3 replies

0 likes

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Spotify doesn't play on iPhone 5

My Spotify doesn't work any more. On iPhone 5. I click Shuffle but the song wont start...Min Spotify fungerar inte längre. Har den i iPhone 5. Klickar på Shuffle men inget händer. Den börjar inte spela.

Newbie

My Spotify doesn't work any more. On iPhone 5. I click Shuffle but the song wont start... Min Spotify fungerar inte längre. Har den i iPhone 5. Klickar på Shuffle men inget händer. Den börjar inte...

364 Views

0 replies

0 likes

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Songs have sync to offline now downloading again

I have synced my 1200 songs from Spotify and it completed now it's downloading again! What do I do. It's used 10gb of data

Newbie

I have synced my 1200 songs from Spotify and it completed now it's downloading again! What do I do. It's used 10gb of data

304 Views

0 replies

0 likes

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iPad app

The Ipad app does not store my local songs. is this a common issue

Casual Listener

The Ipad app does not store my local songs. is this a common issue

Swanny

Community Legend

687 Views

3 replies

0 likes

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Song won't remove from My Music Songs

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I keep clicking "remove" but it won't go anywhere. I can ...

Visitor

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I...

Steph_B

Roadie

982 Views

1 replies

0 likes

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Green arrov next to downloaded songs

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the difference?

Regular

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the differenc...

Steph_B

Roadie

514 Views

1 replies

0 likes

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Able to clear storage cache

The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp. Clear storage cache should be there from the start.

Casual Listener

 The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp.   Clear storage cache sho...

Steph_B

Roadie

416 Views

1 replies

0 likes

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Spotify Connect - Multiple Speakers/Devices

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone. When plaing a song it says down the bottom that 'devices available' and when clicking on this it brings up 'Listening on this iPhone' and '[Samsung...

Newbie

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone.  When plaing a song it says down the bottom that 'devices available' and when clicking on t...

BryanHutchinson

Casual Listener

1076 Views

3 replies

0 likes

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Local Files Won't Sync

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them. When I click local files on my laptop, I'm able to see...

Newbie

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them...

460 Views

0 replies

0 likes

  • 460 Views
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