Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237460 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118661 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447149 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305461 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I installed the app yesterday and I'm unable to login. I reset my password thinking maybe I was having a blonde moment on what it was. I've tried logging in with my username and email.... no luck. I can login on my pc and other mobile devices with th...
I installed the app yesterday and I'm unable to login. I reset my password thinking maybe I was having a blonde moment on what it was. I've tried logging in with my username and email.......
306 Views
0 replies
0 likes
can't log in because I'm getting a message that says "you have already created an account with this email address"
can't log in because I'm getting a message that says "you have already created an account with this email address"
378 Views
0 replies
0 likes
Hi all- Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has no depth of sound. In order to hear anything, I have to turn ...
Hi all- Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has n...
630 Views
0 replies
1 likes
I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and the latest version of spotify app from March 2016 (5.1.0.10...
I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and...
Casual Listener
495 Views
1 replies
0 likes
I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline mode except for the local files i.e the songs that...
I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline...
301 Views
0 replies
0 likes
Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's the link: https://play.spotify.com/track/3MAWd9n76UhXObJBsv4hFB anyway...
Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's t...
Gig Goer
448 Views
1 replies
0 likes
I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make sure I navigate to playback -> settings and ensure offline mode is...
I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make ...
Music Fan
15091 Views
4 replies
0 likes
Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please thank you heapshelp
Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please 😞 thank you heapshelp
Newbie
674 Views
3 replies
0 likes
I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?
I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?
292 Views
0 replies
0 likes
Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at the top "downloading" but just shows 0 out of 25...I have a...
Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at...
Casual Listener
428 Views
1 replies
0 likes
I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.
I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.
Casual Listener
1226 Views
2 replies
0 likes
I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so why doesn't it connect to the radio which is on my ...
I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so...
Casual Listener
1709 Views
2 replies
0 likes
My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium-account for several years). I have logged in and out and I h...
My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium...
Community Legend
11663 Views
12 replies
0 likes
Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the rest of the A's, and everything that begins with the w...
Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the res...
Not applicable
1804 Views
9 replies
0 likes
I do not know if it's just here to talk about this problem, anything I'm sorry.Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's computer can not handle the transfer range that spotify...
I do not know if it's just here to talk about this problem, anything I'm sorry. Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's co...
831 Views
0 replies
0 likes
I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has changed, with the currently playing song element now different to a few days a...
I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has change...
Gig Goer
1461 Views
8 replies
0 likes
It is not my connection
It is not my connection
Gig Goer
610 Views
2 replies
0 likes
I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my iPod.
I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my ...
Gig Goer
632 Views
3 replies
0 likes
A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this has been asked before.
A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this ha...
420 Views
0 replies
1 likes
My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to report it or download the old version again.Is anyon...
My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to r...
Regular
927 Views
4 replies
1 likes
