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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Unable to download or see my own playlist after reinstalling app

Hey my app was acting weird when it decided to stop playing songs two seconds in.At this point i force restarted the app: same issue, still wouldnt play.I then decided to reinstall the app which went fine from the appstore.Upon relaunching the app I ...

Casual Listener

Hey my app was acting weird when it decided to stop playing songs two seconds in. At this point i force restarted the app: same issue, still wouldnt play. I then decided to reinstall the app which ...

Steph_B

Roadie

626 Views

3 replies

0 likes

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Spotify doesn't play on iPhone 5

My Spotify doesn't work any more. On iPhone 5. I click Shuffle but the song wont start...Min Spotify fungerar inte längre. Har den i iPhone 5. Klickar på Shuffle men inget händer. Den börjar inte spela.

Newbie

My Spotify doesn't work any more. On iPhone 5. I click Shuffle but the song wont start... Min Spotify fungerar inte längre. Har den i iPhone 5. Klickar på Shuffle men inget händer. Den börjar inte...

356 Views

0 replies

0 likes

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Songs have sync to offline now downloading again

I have synced my 1200 songs from Spotify and it completed now it's downloading again! What do I do. It's used 10gb of data

Newbie

I have synced my 1200 songs from Spotify and it completed now it's downloading again! What do I do. It's used 10gb of data

297 Views

0 replies

0 likes

  • 297 Views
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iPad app

The Ipad app does not store my local songs. is this a common issue

Casual Listener

The Ipad app does not store my local songs. is this a common issue

Swanny

Community Legend

670 Views

3 replies

0 likes

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Song won't remove from My Music Songs

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I keep clicking "remove" but it won't go anywhere. I can ...

Visitor

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I...

Steph_B

Roadie

966 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Green arrov next to downloaded songs

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the difference?

Regular

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the differenc...

Steph_B

Roadie

496 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Able to clear storage cache

The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp. Clear storage cache should be there from the start.

Casual Listener

 The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp.   Clear storage cache sho...

Steph_B

Roadie

403 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone. When plaing a song it says down the bottom that 'devices available' and when clicking on this it brings up 'Listening on this iPhone' and '[Samsung...

Newbie

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone.  When plaing a song it says down the bottom that 'devices available' and when clicking on t...

BryanHutchinson

Casual Listener

1056 Views

3 replies

0 likes

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Local Files Won't Sync

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them. When I click local files on my laptop, I'm able to see...

Newbie

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them...

455 Views

0 replies

0 likes

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playing songs replaced by a previously listened playlist song on iPhone 6

Hi,i have a iPhone 6 with Spotify premium for a few weeks now, I have my playing songs interrupted by a song from a previously listened playlist. It is really weird and annoying.is it a problem of caching ?i have installed musixmatch, with a connecti...

Newbie

Hi, i have a iPhone 6 with Spotify premium   for a few weeks now, I have my playing songs interrupted by a song from a previously listened playlist.  It is really weird and annoying. is...

Steph_B

Roadie

445 Views

1 replies

0 likes

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  • 1 replies
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Spotify connection

Hi, I have spotify premuim. I have some music without connection. But when i have 4G takes this music data or not ? Thx Greetz

Newbie

Hi,    I have spotify premuim. I have some music without connection. But when i have 4G takes this music data or not ?    Thx    Greetz 

Steph_B

Roadie

581 Views

1 replies

0 likes

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  • 1 replies
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offline wont work

Hey People, So I'm on premium and all my songs are synced, but when im offline it wont show any music. If i start listening online then go offline it is fine. but if i want to start listening from offline, no songs show up. HALP!!!

Casual Listener

Hey People,   So I'm on premium and all my songs are synced, but when im offline it wont show any music. If i start listening online then go offline it is fine. but if i want to start lis...

paypaytr88

Regular

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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I cant go Your Music anymore in offline mode

This was working before some near updateNow its impossible to go if u didnt have connection its says go online to see library but i have already downloaded songs in fact i can listen them if i search but Your Music isnt working its messed up

Regular

This was working before some near update Now its impossible to go if u didnt have connection its says go online to see library but i have already downloaded songs in fact i can listen them if i se...

paypaytr88

Regular

419 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music won't sync to offline, gray arrow isn't even showing up

So I was putting songs on my playlist when I noticed after awhile my songs weren't becoming available offline. I know what to do when the grey arrow shows up, but there isn't a grey arrow that shows up next to the song at all. I have 40gb of space so...

Newbie

So I was putting songs on my playlist when I noticed after awhile my songs weren't becoming available offline. I know what to do when the grey arrow shows up, but there isn't a grey arrow that shows ...

Steph_B

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
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I can only play songs in shuffle mode and only for a few seconds

I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear them anymore but it looks like the continue playin...

Visitor

I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear...

Steph_B

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
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Weekly playlist was not updated last Monday

My weekly playlist wasn't updated this week, my username is matiasdereI have a playlist from Monday 6 of March

Newbie

My weekly playlist wasn't updated this week, my username is matiasdere I have a playlist from Monday 6 of March

Steph_B

Roadie

292 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Free subscription in Italy with Three

Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium. I wanted to know if when I go to Italy will I sti...

Newbie

Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium...

Steph_B

Roadie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
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Following an Artist's Complete Catalog

I begrudgingly switch to Spotify after Rdio's collapse. One issue I would like to see addressed is the Artists section of Your Library. When you follow an Artist and navigate to them thru Your Music (which seems logical) it only shows a list of songs...

Newbie

I begrudgingly switch to Spotify after Rdio's collapse.  One issue I would like to see addressed is the Artists section of Your Library.  When you follow an Artist and navigate to them thru...

400 Views

0 replies

0 likes

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Why does the sound disappear halfway through every song???

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. Then it played for about 1 minute before the sound ...

Newbie

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. ...

theginjaninja69

Newbie

682 Views

2 replies

0 likes

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  • 2 replies
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enter in an iphone

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not in a foreign country. My mobile phone is spanish, I ...

Newbie

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not i...

OviiiOne

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes