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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69878 Views
  • 16 replies
  • 37 likes
  • 69878 Views
  • 16 replies
  • 37 likes

Spotify Not Scrobbling to Last.fm When Played on Phone

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.fm, but the tracks are not scrobbled. I have uninstalled ...

  • Music Fan
  • When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.f...
  • an-ja-ler
  • Music Fan
  • 799 Views
  • 2 replies
  • 0 likes
  • 799 Views
  • 2 replies
  • 0 likes

iPhone 6s+ Crashing

I've got the latest version of the app and iOS 9.2.1. Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different user but it still crashes every time. Starting to think it m...

  • Newbie
  • I've got the latest version of the app and iOS 9.2.1.  Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different ...
  • Bittencourt
  • Spotify Star
  • 561 Views
  • 1 replies
  • 0 likes
  • crashing app
    iPhone 6s
  • 561 Views
  • 1 replies
  • 0 likes

Facebook

So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn't post on my Facebook. Is there any way to delete m...

  • Visitor
  • So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn'...
  • kbrooksc
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

  • Casual Listener
  • A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

  • Casual Listener
  • A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...
  • 281 Views
  • 0 replies
  • 0 likes
  • iPhone 6 Offline 'Browse'
  • 281 Views
  • 0 replies
  • 0 likes

Latest update issue

I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will play and nothing more. I have tried using it in di...

  • Casual Listener
  • I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will...
  • 290 Views
  • 0 replies
  • 0 likes
  • Update
  • 290 Views
  • 0 replies
  • 0 likes

Accidentally removed a song, but dont know which

I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song? Thanks!

  • Newbie
  • I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song?   Thanks!
  • kbrooksc
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Spotify offline mode

Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me an error saying I have to use premium. So how does t...

  • Casual Listener
  • Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me a...
  • Ccleary006
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Downloaded music became streamed again, big cellular data used

I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan.This morning I got a reminder from my carrier that not much of the monthly data quota is left. So I checked the reason. Turns out the...

  • Casual Listener
  • I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan. This morning I got a reminder from my carrier that not much of the monthly data ...
  • wbao
  • Casual Listener
  • 513 Views
  • 2 replies
  • 0 likes
  • iOS 9.2
    Premium
  • 513 Views
  • 2 replies
  • 0 likes

Discover weekly

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

  • Newbie
  • Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!
  • Jayb72
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Songs stop and playlists won't play - Spotify rendered pointless!

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the entire track, but then will not move on to the next ...

  • Newbie
  • I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the e...
  • MattSuda
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

access spotify from abroad

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

  • Regular
  • I have spotify premium but cannot access my account from abroad. This has not been a problem before.
  • OviiiOne
  • Community Legend
  • 294 Views
  • 4 replies
  • 0 likes
  • 294 Views
  • 4 replies
  • 0 likes

Premium Not Working

I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...

  • Casual Listener
  • I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...
  • Shannon492
  • Casual Listener
  • 441 Views
  • 2 replies
  • 0 likes
  • 441 Views
  • 2 replies
  • 0 likes

"Search Failed..." on IPod Touch 3G.

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a message "Search Failed. This search failed, please ...

  • Newbie
  • Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a ...
  • Manu244
  • Regular
  • 853 Views
  • 2 replies
  • 2 likes
  • 853 Views
  • 2 replies
  • 2 likes

Local files on computer not playing on other devices

Hello, i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone, ipad...) or sometimes don't not appear at all. If it appears I...

  • Regular
  • Hello,  i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone,...
  • niemyjskaa
  • Newbie
  • 786 Views
  • 8 replies
  • 0 likes
  • 786 Views
  • 8 replies
  • 0 likes

Local Files completely don't work

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work in either of the apps, and renaming them or redire...

  • Regular
  • I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work...
  • ahnayk
  • Newbie
  • 487 Views
  • 1 replies
  • 1 likes
  • 487 Views
  • 1 replies
  • 1 likes

Solved!! How to turn off Spotify on my iphone when not using it?

I have an iPhone 6S. I am new to Spotify. How can I turn off Spotify when I am not using it? Do I always have to log out, or is there another way?

  • Casual Listener
  • I have an iPhone 6S.  I am new to Spotify.  How can I turn off Spotify when I am not using it?  Do I always have to log out, or is there another way?
  • lcsad
  • Casual Listener
  • 74973 Views
  • 5 replies
  • 0 likes
  • How to turn off Spotify
  • 74973 Views
  • 5 replies
  • 0 likes

No way to organise / move playlists in app

Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device culture. PLEASE implement the ability to move playlists on the app as s...

  • Music Fan
  • Hi,   I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program.   This is completely unacceptable in today's portable device cu...
  • jameslondon74
  • Music Fan
  • 4137 Views
  • 2 replies
  • 15 likes
  • 4137 Views
  • 2 replies
  • 15 likes

Spotify storage and now playing list

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I assume that they are saved to the Phone's memory??...

  • Newbie
  • Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I...
  • Bittencourt
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Locked screen - Spotify plays even when unloaded

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify is playing music, but when I unlock it, the app is...

  • Newbie
  • When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes