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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30725 Views

40 replies

9 likes

  • 30725 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95446 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293870 Views

60 replies

15 likes

  • 293870 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123786 Views

19 replies

38 likes

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  • 19 replies
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I can only play songs in shuffle mode and only for a few seconds

I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear them anymore but it looks like the continue playin...

Visitor

I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear...

Steph_B

Roadie

352 Views

1 replies

0 likes

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  • 1 replies
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Weekly playlist was not updated last Monday

My weekly playlist wasn't updated this week, my username is matiasdereI have a playlist from Monday 6 of March

Newbie

My weekly playlist wasn't updated this week, my username is matiasdere I have a playlist from Monday 6 of March

Steph_B

Roadie

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Spotify Free subscription in Italy with Three

Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium. I wanted to know if when I go to Italy will I sti...

Newbie

Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium...

Steph_B

Roadie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
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Following an Artist's Complete Catalog

I begrudgingly switch to Spotify after Rdio's collapse. One issue I would like to see addressed is the Artists section of Your Library. When you follow an Artist and navigate to them thru Your Music (which seems logical) it only shows a list of songs...

Newbie

I begrudgingly switch to Spotify after Rdio's collapse.  One issue I would like to see addressed is the Artists section of Your Library.  When you follow an Artist and navigate to them thru...

383 Views

0 replies

0 likes

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Why does the sound disappear halfway through every song???

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. Then it played for about 1 minute before the sound ...

Newbie

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. ...

theginjaninja69

Newbie

666 Views

2 replies

0 likes

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enter in an iphone

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not in a foreign country. My mobile phone is spanish, I ...

Newbie

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not i...

OviiiOne

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Ipad volume button fault

I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I can't raise the volume back up again. Edit: the probl...

Casual Listener

I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I ca...

dahlberg

Casual Listener

403 Views

1 replies

0 likes

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  • 1 replies
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[iOS][Other] Serious issue with stopping playback

Dear Spotify, I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well. When playing music through headphones or AirPlay, it should automatically stop when either unplugging the headphones...

Newbie

Dear Spotify,   I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well.   When playing music through headphones or A...

Swanny

Community Legend

538 Views

1 replies

0 likes

iOS
Other
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  • 1 replies
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Not syncing local files from Mac to iPhone 6S+,

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those songs from that location under sources. Those mp3 ...

Newbie

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those...

johnsta13

Casual Listener

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Devialet

Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!

Casual Listener

Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!

adspeksnijder

Casual Listener

1334 Views

2 replies

0 likes

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iPhone Shortcut

Hello, I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed the app, no matter how much later if Spotify was the last th...

Newbie

Hello,   I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed ...

777 Views

0 replies

0 likes

  • 777 Views
  • 0 replies
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Local files available offline

I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn't downloading. Any help is appreciated.

Newbie

I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn'...

MaryS

Roadie

2141 Views

1 replies

0 likes

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  • 1 replies
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Solved!! can't transfer music to ipod

Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.

Casual Listener

Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.

Humhead74

Casual Listener

69992 Views

28 replies

1 likes

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  • 28 replies
  • 1 likes

Solved!! "Login failed" Spotify App

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

Newbie

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

Jlrdroidx

Newbie

31394 Views

18 replies

2 likes

  • 31394 Views
  • 18 replies
  • 2 likes

Can't authentificate in App - Authentification refused

Hi,I yesterday bought an premium account online with normal sign in (not with FB)Until now 8 hours later, the authentification in the App is refused.Steps:1.Started the actual App I just downloaded from iTunes/App Store2.Inserted Emailadress and pass...

Newbie

Hi, I yesterday bought an premium account online with normal sign in (not with FB) Until now 8 hours later, the authentification in the App is refused. Steps: 1.Started the actual App I just do...

jean3601

Community Legend

693 Views

1 replies

0 likes

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  • 1 replies
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Premium Family

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my e-mail adress is correct, so I have no idea what is...

Casual Listener

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my ...

MaryS

Roadie

542 Views

3 replies

0 likes

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  • 3 replies
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Solved!! iOS 9.2.1 upgrade - Spotify stops playback

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, nor when lock screen is activated. Once app is back i...

Casual Listener

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, no...

user-removed

Not applicable

933 Views

3 replies

0 likes

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  • 3 replies
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Does Shows work with iPod or just iPhone and other?

Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?

Gig Goer

Just wondering does the new update featuring Shows, work for ipod,    5th gen, or just iphones?

MattSuda

Spotify Star

585 Views

4 replies

0 likes

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  • 4 replies
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Song into play queue doesn't work on iphone

Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years.When i put a song into my queue most of the time it doesn't appear at all in the queue. Only songs which would be next of the playlist are ...

Newbie

Hi,   since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years. When i put a song into my queue most of the time it doesn't appear at all in ...

MattSuda

Spotify Star

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!! App/data question

If the app is open but the music is paused, am i still using data?Thanks

Newbie

If the app is open but the music is paused, am i still using data? Thanks

MattSuda

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes