Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue.
Visitor
I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue.
OviiiOne
Community Legend
345 Views
1 replies
0 likes
I can't see the cover of the album whem i'm offline, ios 9.2.1 iphone 6
Newbie
I can't see the cover of the album whem i'm offline, ios 9.2.1 iphone 6
OviiiOne
Community Legend
276 Views
1 replies
0 likes
Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .
Casual Listener
Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .
driveflanger
Community Legend
294 Views
1 replies
0 likes
I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music". I did recently begin to re-download a bunch of playlists after I did a fresh app install. But here's the thing: I...
Gig Goer
I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music". I did recently begin to re-download a bunch of playlists...
274 Views
0 replies
0 likes
I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'amended' version so the explicit lyrics are then blan...
Newbie
I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'am...
223 Views
0 replies
0 likes
All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad.i have tried to log out/log in, uninstall the app but nothing works.what can i do?thankslinnea
Newbie
All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad. i have tried to log out/log in, uninstall the app but nothing works. what can i do? thanks linnea
199 Views
0 replies
0 likes
I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get them back is to add a song to the list but they dissap...
Newbie
I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get the...
MattSuda
Spotify Star
338 Views
1 replies
0 likes
I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Your Music and go to songs and it still comes up wit...
Casual Listener
I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Y...
tstens
Newbie
378 Views
2 replies
0 likes
Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?
Newbie
Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?
189 Views
0 replies
0 likes
I have recently saved an album called Magic Bus which is a collection of 60,s music mainy English American hits. I have saved it to make finding it easier. I also sometimes play it via the radio link. When I First started playing it via Radio it play...
Visitor
I have recently saved an album called Magic Bus which is a collection of 60,s music mainy English American hits. I have saved it to make finding it easier. I also sometimes play it via the...
316 Views
0 replies
0 likes
Hi,Been having his problem for a while now with making songs available while offline,as songs just won't download and spotify keeps "waiting to download." However when i delete songs already made available offline then i can then make the same amount...
Regular
Hi, Been having his problem for a while now with making songs available while offline,as songs just won't download and spotify keeps "waiting to download." However when i delete songs already made a...
user-removed
Not applicable
677 Views
6 replies
0 likes
Hello everyone, I once had premium but I cancelled it. The day after my spotify went crazy.If I wanted to listen to a song it skipped and just kept skipping other songs - there a really few songs it can play. My spotify keeps telling me that they can...
Casual Listener
Hello everyone, I once had premium but I cancelled it. The day after my spotify went crazy. If I wanted to listen to a song it skipped and just kept skipping other songs - there a really few ...
Valverin5
Casual Listener
434 Views
2 replies
0 likes
For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+. I have the same issue on Spotify for Mac. I tried logging out and bac...
Newbie
For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+. I have th...
flowerfloozy
Casual Listener
576 Views
3 replies
1 likes
I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?
Visitor
I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?
231 Views
0 replies
0 likes
Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then crash. I have to spend all of my time on Spotify offli...
Newbie
Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then cra...
Bittencourt
Spotify Star
585 Views
1 replies
0 likes
I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music? I understand that updating iOS basically uninstalls then re-installs my apps, but how about the data for Spotify app? Thank you!
Casual Listener
I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music? I understand that updating iOS basically uninstalls then re-installs my apps, but how about t...
oabalmori
Casual Listener
548 Views
2 replies
0 likes
Hi there, Brief description of the issue: Spotify crashes on LTE / connected with car bluetoothSteps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetoothstarting Spotifyloading screen won't disappear and the iPhone isn't respondin...
Casual Listener
Hi there, Brief description of the issue: Spotify crashes on LTE / connected with car bluetooth Steps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetooth starting S...
oneforkshort
Casual Listener
2564 Views
7 replies
0 likes
I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this issue.Albums/playlists nothing play the next song u...
Casual Listener
I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this ...
hahern
Casual Listener
981 Views
2 replies
0 likes
guys need help ASAP, When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. i dont require local files on my shuffle, i just need my workout playlis...
Casual Listener
guys need help ASAP, When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. ...
baruch_malulu
Casual Listener
4145 Views
28 replies
0 likes
Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also, once I saved 5-6 songs. When I got back the songs were not there. I...
Casual Listener
Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also...
295 Views
0 replies
0 likes