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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37162 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125833 Views

19 replies

38 likes

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  • 19 replies
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New subscriber with a problem

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is online. Logged out of Spotify and logged back in a...

Newbie

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is...

jean3601

Community Legend

378 Views

1 replies

0 likes

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  • 1 replies
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Offline albums disappeared

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone

Music Fan

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone 😕    

jean3601

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
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How can I see only the music that I have synced offline

I came to Spotify from Rdio and have been extremely frustrated with the offline experience. I prefer to sync albums and not playlists but have an extremely difficult time finding which albums have been downloaded as I am forced to search through my e...

Newbie

I came to Spotify from Rdio and have been extremely frustrated with the offline experience.  I prefer to sync albums and not playlists but have an extremely difficult time finding which albums h...

MattSuda

Spotify Star

320 Views

1 replies

0 likes

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  • 1 replies
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Search engine.

My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!

Newbie

My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!

jean3601

Community Legend

344 Views

1 replies

0 likes

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  • 1 replies
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An Error Occurred: Interesting situation

I have an iPhone 6s. Premium spotify. Never had any issue with spotify before today. Won't pull up from my artists, the search button, or my home page. But it will load Discovery weekly and Playlists and the Radio Button. Very weird. I have reinstall...

Newbie

I have an iPhone 6s.  Premium spotify.  Never had any issue with spotify before today.  Won't pull up from my artists, the search button, or my home page.  But it will load D...

jean3601

Community Legend

450 Views

2 replies

0 likes

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  • 2 replies
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Spotify Crashed? 3.16.2016

Hey Everyone, This is my first post, because I needed to talk to someone about this crash. My friends who use Spotify are experiencing problems as well. On the iphone, it will not let you go to artists' pages or share music on social media. Also, on ...

Casual Listener

Hey Everyone,    This is my first post, because I needed to talk to someone about this crash. My friends who use Spotify are experiencing problems as well. On the iphone, it will not let ...

jean3601

Community Legend

534 Views

3 replies

0 likes

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  • 3 replies
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Home, Browse and Search Not Working on iPhone App

I'm getting an error message every time i try to call up home, browse or search on my iPhone app. I have a 6S running iOS 9.2.1. I have tried uninstalling app and restarting device.

Newbie

I'm getting an error message every time i try to call up home, browse or search on my iPhone app. I have a 6S running iOS 9.2.1.   I have tried uninstalling app and restarting device.

monkunashi

Casual Listener

959 Views

4 replies

4 likes

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Artist page not loading [ios]

I have a premium account.I don't know what causes it, it only happens on my iPhone.I have uninstalled Spotify and reinstalled, logged out and in.It's a weird issue cause I can load songs I don't have downloaded with no problem but only if they are sa...

Casual Listener

I have a premium account. I don't know what causes it, it only happens on my iPhone. I have uninstalled Spotify and reinstalled, logged out and in. It's a weird issue cause I can load songs ...

Lukeisun

Casual Listener

423 Views

2 replies

0 likes

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iPhone app is garbage and I'm unsubscribing from premium

I came to Spotify because of Rdio going out of business. I heard a lot of good things so I thought I'd give it a go. I subscribed to premium and everything. My big thing is being able to download music to my phone and listen when not connected to wif...

Newbie

I came to Spotify because of Rdio going out of business. I heard a lot of good things so I thought I'd give it a go. I subscribed to premium and everything.   My big thing is being able t...

462 Views

0 replies

0 likes

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Solved!! Spoitfy Premium not work on iPone

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!

Casual Listener

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!  

rjattorri

Newbie

2408 Views

18 replies

0 likes

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  • 18 replies
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Radio settings for song country localizations

Hi at all, I was listen a song (english author) and than I wanted to listen a radio based on this song. My suprise is that all song in the radio are Italian song.....I don't want that.....I wanto to liste all english song....not Italian song. There a...

Regular

Hi at all,   I was listen a song (english author) and than I wanted to listen a radio based on this song.   My suprise is that all song in the radio are Italian song.....I don't want th...

312 Views

0 replies

0 likes

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Waking up ps4 from iPad

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch.the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply open Spotify connect in the iPod app and tap the ls4...

Regular

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch. the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply...

902 Views

0 replies

0 likes

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One account, two iPhones?

How can I listen to my Spotify playlists on two different iPhones at the same time?

Newbie

How can I listen to my Spotify playlists on two different iPhones at the same time?

MattSuda

Spotify Star

659 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't login to Spotify

Says failed login.You have already created an account with this email.Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, not Facebook.I have a screen shot if I can upload to show...

Regular

Says failed login. You have already created an account with this email. Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, no...

Swanny

Community Legend

1734 Views

10 replies

0 likes

iOS iPhone 'Spotify connect'
  • 1734 Views
  • 10 replies
  • 0 likes

Spotify drop out

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out.when I'm playing a track after 10-15 min. The iPad closes the Spotify app! What could this be...

Casual Listener

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out. when I'm playing a track after 10-15 min...

Swanny

Community Legend

1150 Views

5 replies

0 likes

  • 1150 Views
  • 5 replies
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Spotify showing wrong track on chromecast 2

Spotify will always show wrong track information on first song when starting a Playlist (or album) on chromecast 2, using Spotify connect on Nexus 6p phone. (the right track/sound is playing). When it gets to the second track of Playlist/album it sho...

Casual Listener

Spotify will always show wrong track information on first song when starting a Playlist (or album) on chromecast 2, using Spotify connect on Nexus 6p phone. (the right track/sound is playing). When i...

1158 Views

0 replies

0 likes

Wrong track information on chromecast 2
  • 1158 Views
  • 0 replies
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iOS Only Issue - Duplicate Tracks Play Wrong Order

Hi, I have this issue only with my iPad version of Spotify. My Desktop and Android phone do not display this issue. I have playlists with duplicate tracks. I want to play a specific track based on my playist order. If I play a track on a playlist and...

Casual Listener

Hi, I have this issue only with my iPad version of Spotify.  My Desktop and Android phone do not display this issue.   I have playlists with duplicate tracks.  I want to play a speci...

DrewNeedsHelp

Casual Listener

756 Views

6 replies

0 likes

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  • 6 replies
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iPhone not downloading local files - Dark grey title

I have a couple songs on spotify that are not available on Spotify - Kanye, Taylor Swift, Adele - and when i tried to download them ofline from my new computer, the playlist shows up on ,y iPhone but it wont download the files as they are written in ...

Newbie

I have a couple songs on spotify that are not available on Spotify - Kanye, Taylor Swift, Adele - and when i tried to download them ofline from my new computer, the playlist shows up on ,y iPhon...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes