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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270426 Views

58 replies

14 likes

  • 270426 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171637 Views

507 replies

108 likes

  • 171637 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114456 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Subscription

I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue.

Visitor

I cancelled my subscription before my 30 day trial was up and I still got charged. Pretty mad at this point and theres no way to contact anyone in regards to this issue. 

OviiiOne

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Can't get premium

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

Casual Listener

Spotify shows I live in Canada. I live in Southern California. Spotify won't let me buy Premium .

driveflanger

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Download over Cellular pref BROKEN!!!?

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music". I did recently begin to re-download a bunch of playlists after I did a fresh app install. But here's the thing: I...

Gig Goer

I just got notice yesterday from my cell carrier that I managed to download 3.2GB yesterday and all they can say is it was from "music".  I did recently begin to re-download a bunch of playlists...

274 Views

0 replies

0 likes

  • 274 Views
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Imported songs changing

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'amended' version so the explicit lyrics are then blan...

Newbie

I recently imported a playlist from ITunes. On my desktop everything looks and works fine. However, when i sync this new playlist to my device (iPhone 6s), the songs change to 'edited' version or 'am...

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

Playlists gone on iphone but not ipad

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad.i have tried to log out/log in, uninstall the app but nothing works.what can i do?thankslinnea

Newbie

All of a sudden My saved playlists are gone on my iphone. Strangely i can reach them on my ipad. i have tried to log out/log in, uninstall the app but nothing works. what can i do? thanks linnea

199 Views

0 replies

0 likes

  • 199 Views
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iOS Saved song list empty

I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get them back is to add a song to the list but they dissap...

Newbie

I've tried talking to Spotify on Twitter about this yet they haven't seemed to get anything done about it. Songs on my iPhone 5S saved (and for offline) list have disappeared. The only way to get the...

MattSuda

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Downloading and Available offline problem

I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Your Music and go to songs and it still comes up wit...

Casual Listener

I have a problem downloading and making the song available offline. I have heaps of space on my phone left but i click on the save album or song and then go to available offline and i exit out into Y...

tstens

Newbie

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes

Shows on ipod touch

Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?

Newbie

Does anyone know why shows won't work on ipod touch? I upgraded to the latest version and still I see "your music" instead of "your library"....did they purposely leave out support for ipod touch?

189 Views

0 replies

0 likes

  • 189 Views
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Magic Bus radio, plays Chinese Music.

I have recently saved an album called Magic Bus which is a collection of 60,s music mainy English American hits. I have saved it to make finding it easier. I also sometimes play it via the radio link. When I First started playing it via Radio it play...

Visitor

I have recently saved an album called Magic Bus which is a collection of 60,s music  mainy English American hits. I have saved it to make finding it easier. I also sometimes play it via the...

316 Views

0 replies

0 likes

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  • 0 replies
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Spotify seems to think i'm out of space (i think)

Hi,Been having his problem for a while now with making songs available while offline,as songs just won't download and spotify keeps "waiting to download." However when i delete songs already made available offline then i can then make the same amount...

Regular

Hi, Been having his problem for a while now with making songs available while offline,as songs just won't download and spotify keeps "waiting to download." However when i delete songs already made a...

user-removed

Not applicable

677 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Skipping songs

Hello everyone, I once had premium but I cancelled it. The day after my spotify went crazy.If I wanted to listen to a song it skipped and just kept skipping other songs - there a really few songs it can play. My spotify keeps telling me that they can...

Casual Listener

Hello everyone,  I once had premium but I cancelled it. The day after my spotify went crazy. If I wanted to listen to a song it skipped and just kept skipping other songs - there a really few ...

Valverin5

Casual Listener

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
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Radio not working - error message

For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+. I have the same issue on Spotify for Mac. I tried logging out and bac...

Newbie

For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+.   I have th...

flowerfloozy

Casual Listener

576 Views

3 replies

1 likes

  • 576 Views
  • 3 replies
  • 1 likes

All artists not being shown in the "Artist" section

I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?

Visitor

I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?

231 Views

0 replies

0 likes

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Crashes

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then crash. I have to spend all of my time on Spotify offli...

Newbie

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then cra...

Bittencourt

Spotify Star

585 Views

1 replies

0 likes

Fix this
  • 585 Views
  • 1 replies
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Does updating iOS delete my downloaded music?

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music? I understand that updating iOS basically uninstalls then re-installs my apps, but how about the data for Spotify app? Thank you!

Casual Listener

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music?   I understand that updating iOS basically uninstalls then re-installs my apps, but how about t...

oabalmori

Casual Listener

548 Views

2 replies

0 likes

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  • 2 replies
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Spotify crashes on LTE / car bluetooth

Hi there, Brief description of the issue: Spotify crashes on LTE / connected with car bluetoothSteps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetoothstarting Spotifyloading screen won't disappear and the iPhone isn't respondin...

Casual Listener

Hi there,   Brief description of the issue: Spotify crashes on LTE / connected with car bluetooth Steps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetooth starting S...

oneforkshort

Casual Listener

2564 Views

7 replies

0 likes

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  • 7 replies
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Spotify not playing next song on iOS for any playlist or album on lock screen

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this issue.Albums/playlists nothing play the next song u...

Casual Listener

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this ...

hahern

Casual Listener

981 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify shuts down

guys need help ASAP, When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. i dont require local files on my shuffle, i just need my workout playlis...

Casual Listener

guys need help ASAP,    When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. ...

baruch_malulu

Casual Listener

4145 Views

28 replies

0 likes

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  • 28 replies
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Songs or Playlists do not show up and similar problems

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also, once I saved 5-6 songs. When I got back the songs were not there. I...

Casual Listener

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app.  There is also another issue when I add songs "up to next". Sometimes, they are not queuing up!  Also...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes