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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30730 Views

40 replies

9 likes

  • 30730 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95454 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Can't login to Spotify

Says failed login.You have already created an account with this email.Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, not Facebook.I have a screen shot if I can upload to show...

Regular

Says failed login. You have already created an account with this email. Funny thing is, I'm not clicking on the sign up link. I'm clicking on the login button. I created my account though email, no...

Swanny

Community Legend

1691 Views

10 replies

0 likes

iOS iPhone 'Spotify connect'
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  • 10 replies
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Spotify drop out

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out.when I'm playing a track after 10-15 min. The iPad closes the Spotify app! What could this be...

Casual Listener

Since a few weeks I can't play Spotify properly on my iPad. I never had problems with Spotify, our situation hasn't changed (wifi etc...) still it drops out. when I'm playing a track after 10-15 min...

Swanny

Community Legend

1114 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify showing wrong track on chromecast 2

Spotify will always show wrong track information on first song when starting a Playlist (or album) on chromecast 2, using Spotify connect on Nexus 6p phone. (the right track/sound is playing). When it gets to the second track of Playlist/album it sho...

Casual Listener

Spotify will always show wrong track information on first song when starting a Playlist (or album) on chromecast 2, using Spotify connect on Nexus 6p phone. (the right track/sound is playing). When i...

1152 Views

0 replies

0 likes

Wrong track information on chromecast 2
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iOS Only Issue - Duplicate Tracks Play Wrong Order

Hi, I have this issue only with my iPad version of Spotify. My Desktop and Android phone do not display this issue. I have playlists with duplicate tracks. I want to play a specific track based on my playist order. If I play a track on a playlist and...

Casual Listener

Hi, I have this issue only with my iPad version of Spotify.  My Desktop and Android phone do not display this issue.   I have playlists with duplicate tracks.  I want to play a speci...

DrewNeedsHelp

Casual Listener

706 Views

6 replies

0 likes

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  • 6 replies
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iPhone not downloading local files - Dark grey title

I have a couple songs on spotify that are not available on Spotify - Kanye, Taylor Swift, Adele - and when i tried to download them ofline from my new computer, the playlist shows up on ,y iPhone but it wont download the files as they are written in ...

Newbie

I have a couple songs on spotify that are not available on Spotify - Kanye, Taylor Swift, Adele - and when i tried to download them ofline from my new computer, the playlist shows up on ,y iPhon...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Unable to download or see my own playlist after reinstalling app

Hey my app was acting weird when it decided to stop playing songs two seconds in.At this point i force restarted the app: same issue, still wouldnt play.I then decided to reinstall the app which went fine from the appstore.Upon relaunching the app I ...

Casual Listener

Hey my app was acting weird when it decided to stop playing songs two seconds in. At this point i force restarted the app: same issue, still wouldnt play. I then decided to reinstall the app which ...

Steph_B

Roadie

592 Views

3 replies

0 likes

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  • 3 replies
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Spotify doesn't play on iPhone 5

My Spotify doesn't work any more. On iPhone 5. I click Shuffle but the song wont start...Min Spotify fungerar inte längre. Har den i iPhone 5. Klickar på Shuffle men inget händer. Den börjar inte spela.

Newbie

My Spotify doesn't work any more. On iPhone 5. I click Shuffle but the song wont start... Min Spotify fungerar inte längre. Har den i iPhone 5. Klickar på Shuffle men inget händer. Den börjar inte...

347 Views

0 replies

0 likes

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Songs have sync to offline now downloading again

I have synced my 1200 songs from Spotify and it completed now it's downloading again! What do I do. It's used 10gb of data

Newbie

I have synced my 1200 songs from Spotify and it completed now it's downloading again! What do I do. It's used 10gb of data

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
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iPad app

The Ipad app does not store my local songs. is this a common issue

Casual Listener

The Ipad app does not store my local songs. is this a common issue

Swanny

Community Legend

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
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Song won't remove from My Music Songs

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I keep clicking "remove" but it won't go anywhere. I can ...

Visitor

This song "Pain" by Pusha T appeared in my Songs list. I didn't put it there, it says I added it a year ago. It has never been in my Songs list before until it randomly appeared the other day. I...

Steph_B

Roadie

945 Views

1 replies

0 likes

  • 945 Views
  • 1 replies
  • 0 likes

Green arrov next to downloaded songs

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the difference?

Regular

I noticed that sometimes when i download songs, there is a green arrow next to the song, and sometimes not. Though in both cases the songs are available in offline mode...any reason for the differenc...

Steph_B

Roadie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Able to clear storage cache

The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp. Clear storage cache should be there from the start.

Casual Listener

 The fact that the Spotify app is taking up GB of storage is insane and you're not being able to control it. Please, wake up Spotify and take a look at Bandcamp.   Clear storage cache sho...

Steph_B

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
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Spotify Connect - Multiple Speakers/Devices

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone. When plaing a song it says down the bottom that 'devices available' and when clicking on this it brings up 'Listening on this iPhone' and '[Samsung...

Newbie

I am having issues with connecting to my samsung soundbar JW-650 using spotify connect with my iPhone.  When plaing a song it says down the bottom that 'devices available' and when clicking on t...

BryanHutchinson

Casual Listener

1027 Views

3 replies

0 likes

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  • 3 replies
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Local Files Won't Sync

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them. When I click local files on my laptop, I'm able to see...

Newbie

My local files won't sync up to my iPhone. I have the songs on my laptop, in a specific folder, and in my preferences settings for Spotify, it is able to locate the folder with the songs in them...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
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playing songs replaced by a previously listened playlist song on iPhone 6

Hi,i have a iPhone 6 with Spotify premium for a few weeks now, I have my playing songs interrupted by a song from a previously listened playlist. It is really weird and annoying.is it a problem of caching ?i have installed musixmatch, with a connecti...

Newbie

Hi, i have a iPhone 6 with Spotify premium   for a few weeks now, I have my playing songs interrupted by a song from a previously listened playlist.  It is really weird and annoying. is...

Steph_B

Roadie

436 Views

1 replies

0 likes

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  • 1 replies
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Spotify connection

Hi, I have spotify premuim. I have some music without connection. But when i have 4G takes this music data or not ? Thx Greetz

Newbie

Hi,    I have spotify premuim. I have some music without connection. But when i have 4G takes this music data or not ?    Thx    Greetz 

Steph_B

Roadie

572 Views

1 replies

0 likes

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  • 1 replies
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offline wont work

Hey People, So I'm on premium and all my songs are synced, but when im offline it wont show any music. If i start listening online then go offline it is fine. but if i want to start listening from offline, no songs show up. HALP!!!

Casual Listener

Hey People,   So I'm on premium and all my songs are synced, but when im offline it wont show any music. If i start listening online then go offline it is fine. but if i want to start lis...

paypaytr88

Regular

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

I cant go Your Music anymore in offline mode

This was working before some near updateNow its impossible to go if u didnt have connection its says go online to see library but i have already downloaded songs in fact i can listen them if i search but Your Music isnt working its messed up

Regular

This was working before some near update Now its impossible to go if u didnt have connection its says go online to see library but i have already downloaded songs in fact i can listen them if i se...

paypaytr88

Regular

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Music won't sync to offline, gray arrow isn't even showing up

So I was putting songs on my playlist when I noticed after awhile my songs weren't becoming available offline. I know what to do when the grey arrow shows up, but there isn't a grey arrow that shows up next to the song at all. I have 40gb of space so...

Newbie

So I was putting songs on my playlist when I noticed after awhile my songs weren't becoming available offline. I know what to do when the grey arrow shows up, but there isn't a grey arrow that shows ...

Steph_B

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes