Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

265043 Views

57 replies

14 likes

  • 265043 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

168024 Views

507 replies

108 likes

  • 168024 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112588 Views

19 replies

38 likes

  • 112588 Views
  • 19 replies
  • 38 likes

Radio not working - error message

For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+. I have the same issue on Spotify for Mac. I tried logging out and bac...

Newbie

For a couple of weeks now, when I navigate to the Radio screen, it just says "an error occurred. try again". I have the latest version of Spotify on the latest iOS on an iPhone 6+.   I have th...

flowerfloozy

Casual Listener

556 Views

3 replies

1 likes

  • 556 Views
  • 3 replies
  • 1 likes

All artists not being shown in the "Artist" section

I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?

Visitor

I added/followed a few artists on my iPhone and suddenly I only see the artists I had added when I first started. I see all of them on my computer but not on my iPhone. Can you help?

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Crashes

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then crash. I have to spend all of my time on Spotify offli...

Newbie

Spotify keeps on crashing on my iPhone 6, I tried to resolve this by being told to delete and reinstall the app. I did so and now my songs will not sync, the app will sync about 1 or 2 songs then cra...

Bittencourt

Spotify Star

571 Views

1 replies

0 likes

Fix this
  • 571 Views
  • 1 replies
  • 0 likes

Does updating iOS delete my downloaded music?

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music? I understand that updating iOS basically uninstalls then re-installs my apps, but how about the data for Spotify app? Thank you!

Casual Listener

I am planning to update my iOS 9.1 to 9.2. Will this process delete my offline/downloaded music?   I understand that updating iOS basically uninstalls then re-installs my apps, but how about t...

oabalmori

Casual Listener

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Spotify crashes on LTE / car bluetooth

Hi there, Brief description of the issue: Spotify crashes on LTE / connected with car bluetoothSteps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetoothstarting Spotifyloading screen won't disappear and the iPhone isn't respondin...

Casual Listener

Hi there,   Brief description of the issue: Spotify crashes on LTE / connected with car bluetooth Steps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetooth starting S...

oneforkshort

Casual Listener

2511 Views

7 replies

0 likes

  • 2511 Views
  • 7 replies
  • 0 likes

Spotify not playing next song on iOS for any playlist or album on lock screen

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this issue.Albums/playlists nothing play the next song u...

Casual Listener

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this ...

hahern

Casual Listener

949 Views

2 replies

0 likes

  • 949 Views
  • 2 replies
  • 0 likes

Solved!! Spotify shuts down

guys need help ASAP, When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. i dont require local files on my shuffle, i just need my workout playlis...

Casual Listener

guys need help ASAP,    When going to sync my ipod shuffle, i select the playlists i requore to sync. However when i deselect the local files playlist spotify instantly shuts down. ...

baruch_malulu

Casual Listener

3951 Views

28 replies

0 likes

  • 3951 Views
  • 28 replies
  • 0 likes

Songs or Playlists do not show up and similar problems

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also, once I saved 5-6 songs. When I got back the songs were not there. I...

Casual Listener

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app.  There is also another issue when I add songs "up to next". Sometimes, they are not queuing up!  Also...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Unusable app

Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing has changed.When it does work (after many tries) it'...

Casual Listener

Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing h...

455 Views

0 replies

0 likes

Unstable
  • 455 Views
  • 0 replies
  • 0 likes

Spotify stopps donwloading mid-album

So i've had this problem with downloading songs to my phone for a while now. Without any real solution....i finally gave up and reinstlled the app, and downloaded all my songs again (which took a looobg time). Now i noticed that it is downloading, bu...

Regular

So i've had this problem with downloading songs to my phone for a while now. Without any real solution....i finally gave up and reinstlled the app, and downloaded all my songs again (which took a loo...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Iphone 4 - spotify with waze - audio drop outs

iPhone 4 ios 7.1.1 spotify and waze causing audio drop outs. Anybody got any recommendations (other than upgrading to an iphone5)? Spotify works fine when I'm not using waze, but it seems like the combination is too much for the CPU or something - ab...

Regular

iPhone 4 ios 7.1.1 spotify and waze causing audio drop outs. Anybody got any recommendations (other than upgrading to an iphone5)? Spotify works fine when I'm not using waze, but it seems like the co...

neakmenter

Regular

2441 Views

12 replies

2 likes

  • 2441 Views
  • 12 replies
  • 2 likes

Solved!! Spotify will sync some local files but not others for offline mode

Hey there, So what happens is i've created a playlist which is totally local files from my desktop but some of them sync and other won't. I'm not at my 3333 song limit and i've tried reinstalling the app twice. I'm currently on iOS 9.2.1 and running ...

Casual Listener

Hey there,   So what happens is i've created a playlist which is totally local files from my desktop but some of them sync and other won't. I'm not at my 3333 song limit and i've tried reinsta...

jonasherdegen

Community Legend

1257 Views

3 replies

0 likes

  • 1257 Views
  • 3 replies
  • 0 likes

how many songs untl no suggestions?

Ok so I'm using spotify free and have a bunch of different song preferences and some of my playlists only have like 15 songs and I get a bunch of seggested songs. MY question is what is the exact number of songs you have to have in a playlist before ...

Newbie

Ok so I'm using spotify free and have a bunch of different song preferences and some of my playlists only have like 15 songs and I get a bunch of seggested songs. MY question is what is the exact num...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Local files mix youtube not offline mobile

Hi guys,So this is what im running into last few days. I have been trying to download a youtube music mp3 to my iphone on my spotify. Succesfully i have downloaded the file and placed in in one of my playlists in my spotify. However when i open the a...

Newbie

Hi guys, So this is what im running into last few days. I have been trying to download a youtube music mp3 to my iphone on my spotify. Succesfully i have downloaded the file and placed in in one of ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

All of my saved songs have disappeared. [iPhone 6 - MacBook Pro (El Capitan)]

Hello, the title is self-explanatory ... all of my saved songs have disappeared for no reason in my mind. I had quite a few songs saved over the years and now everything is gone. I really hope there is a fix for this! Things that I already have tried...

Newbie

Hello, the title is self-explanatory ... all of my saved songs have disappeared for no reason in my mind. I had quite a few songs saved over the years and now everything is gone. I really hope t...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Music won't play

I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how far along the track is. When I push pause and play ag...

Regular

I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how fa...

Muggletong

Regular

555 Views

5 replies

0 likes

  • 555 Views
  • 5 replies
  • 0 likes

Saved songs dissapeared

ever since i updated the spotify app this week my saved songs do not show up on my iPhone 6 app unless i have an internet connection. they do appear on playlists my saved songs are also not showing up on my HP elitebook 745 laptop and i am connected ...

Casual Listener

ever since i updated the spotify app this week my saved songs do not show up on my iPhone 6 app unless i have an internet connection. they do appear on playlists   my saved songs are...

Mixmastermattie

Newbie

504 Views

5 replies

0 likes

  • 504 Views
  • 5 replies
  • 0 likes

Solved!! Spotify running no longer there in 5.0 update

Recently updated my app, however the running feature is no longer available. Many have told me to look under genres and moods, but it's not there either. I am a premium customer and expect this resolved, as other customers and in particular free user...

Newbie

Recently updated my app, however the running feature is no longer available. Many have told me to look under genres and moods, but it's not there either. I am a premium customer and expect this ...

MattSuda

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

[iPad] Music playing loops back without any reason

When I listen my main playlist it gets to a zone of about 40 songs where when it gets to last one in that zone of the playlist it goes to the beginning of the zone. This also happens when I use shuffle, but the zone is bigger, about a 100 songs. I do...

Newbie

When I listen my main playlist it gets to a zone of about 40 songs where when it gets to last one in that zone of the playlist it goes to the beginning of the zone. This also happens when I use shuff...

MattSuda

Spotify Star

352 Views

1 replies

1 likes

  • 352 Views
  • 1 replies
  • 1 likes

Deleted songs

Spotify just randomly deleted all of my music I had savedPlease help me before I go insane

Newbie

Spotify just randomly deleted all of my music I had saved Please help me before I go insane

174 Views

0 replies

0 likes

  • 174 Views
  • 0 replies
  • 0 likes