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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246271 Views

27 replies

5 likes

  • 246271 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131392 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309847 Views

62 replies

16 likes

  • 309847 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133527 Views

19 replies

38 likes

  • 133527 Views
  • 19 replies
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Running never manage to detect tempo

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated app would solve the problem. Today I got 5.3.0 and...

Newbie

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated...

484 Views

0 replies

0 likes

iOS
Running with spotify
  • 484 Views
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ogni volta che chiudo spotify si cancellano i brani salvati.

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tutto di nuovo. Uso un Iphone 6S e la versione di spotify...

Casual Listener

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tut...

551 Views

0 replies

0 likes

  • 551 Views
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  • 0 likes

Automatically downgraded from premium

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins. Can anyone help with this? or has it happened to ...

Newbie

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins...

362 Views

0 replies

0 likes

  • 362 Views
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Cover

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

Newbie

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

416 Views

0 replies

0 likes

  • 416 Views
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can not log in

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the remove all devices and i removed spotify from my old ...

Newbie

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the re...

MaryS

Roadie

1022 Views

6 replies

0 likes

  • 1022 Views
  • 6 replies
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Notifications not working for playlist updates

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setting enabled to send me a push notification whenever a pla...

Regular

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setti...

564 Views

0 replies

0 likes

Notifications
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Album Artwork screwed up on iPhone App

Hi Everyone, I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account. When I use Spotify through my Macbook Pro there are no issues... however when I use my iPhone, songs either have the in...

Visitor

Hi Everyone,  I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account.  When I use Spotify through my Macbook Pro there are no...

499 Views

0 replies

0 likes

  • 499 Views
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'Available Offline' toggle won't download music

Hi all, I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been happening - the download icons don't appear next to tracks and...

Visitor

Hi all,   I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been ha...

536 Views

0 replies

0 likes

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Solved!! Playlist Gone

Hi, my playlists no longer appear. I am a paying member. How can I get them back?

Casual Listener

Hi, my playlists no longer appear. I am a  paying member.  How can I get them back?

amdigital

Casual Listener

934 Views

7 replies

0 likes

  • 934 Views
  • 7 replies
  • 0 likes

Solved!! All my playlists are gone.

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlists it's empty. Anyone know how to fix this? I have a pr...

Casual Listener

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlist...

amdigital

Casual Listener

1932 Views

11 replies

0 likes

  • 1932 Views
  • 11 replies
  • 0 likes

Spotify won't play on my iPhone

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't work? My playlists are also disappearing until I ad...

Newbie

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't ...

MattSuda

Spotify Star

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
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Sonos connection

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

Casual Listener

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

schmidig

Newbie

1514 Views

10 replies

0 likes

  • 1514 Views
  • 10 replies
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Solved!! search an error occured

Hello, I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing. I also tried:Logging off, removing app, installing again.Rebooting device ...

Casual Listener

Hello,   I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing.   I als...

Swanny

Community Legend

7219 Views

5 replies

0 likes

  • 7219 Views
  • 5 replies
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iPod has to login when i play offline

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

Newbie

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

MaryS

Roadie

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Solved!! Playlist sorting options

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android phone all the songs I had in my playlist were in the...

Newbie

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android p...

1242133733

Newbie

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

I can't log in to Spotify!

I've try to do everything to log in nothing is working, I need this for work to night need help now,

Newbie

I've try to do everything to log in nothing is working, I need this for work to night need help now,

mapuya19

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Menu changed from left to bottom

I had the new view all of a sudden and I liked it much.It's hard to push the buttons on the left corner on an iPhone 6S plus.But the equalizer didn't work, even if I reinstalled it.At same time I opened Spotify on my iPhone 6 and had the old view.Aft...

Casual Listener

I had the new view all of a sudden and I liked it much. It's hard to push the buttons on the left corner on an iPhone 6S plus. But the equalizer didn't work, even if I reinstalled it. At same ti...

lolastian

Casual Listener

1946 Views

2 replies

1 likes

  • 1946 Views
  • 2 replies
  • 1 likes

App download problem

I cant download the whole app to my iphone 6 at the moment. I have enough space and just bought premium... I deleted the app few days a go because I had log in problems but now I cant get it back...

Newbie

I cant download the whole app to my iphone 6 at the moment. I have enough space and just bought premium... I deleted the app few days a go because I had log in problems but now I cant get it back...

Swanny

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Is there anyway to download Spotify version 1.8.5 for iOS 6

I'm a current Spotify user and I was wondering is there anyway possible to download the old version of this app so it can be compatible with my iPod touch 4th gen.

Newbie

I'm a current Spotify user and I was wondering is there anyway possible to download the old version of this app so it can be compatible with my iPod touch 4th gen.

Mbirdlet

Regular

16463 Views

12 replies

0 likes

Spotify 1.8.5 iOS 6
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  • 12 replies
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Can't find user when I want to send a playlist

Hi!I want to send a playlist to a friend but he doesn't show up in the list when I search for him. I do follow him so he should show up. What could be the problem?

Newbie

Hi! I want to send a playlist to a friend but he doesn't show up in the list when I search for him. I do follow him so he should show up. What could be the problem?

MaryS

Roadie

510 Views

1 replies

0 likes

Playlist iOS
  • 510 Views
  • 1 replies
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