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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30739 Views

40 replies

9 likes

  • 30739 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95465 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293884 Views

60 replies

15 likes

  • 293884 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123799 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Playlists gone and unable to play music for last 2 days

I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has changed, with the currently playing song element now different to a few days a...

Gig Goer

I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken.    The  UI has change...

Hotblack

Gig Goer

1265 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify not working on ipad

I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my iPod.

Casual Listener

I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my ...

Hotblack

Gig Goer

584 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS lock screen radio menu

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this has been asked before.

Newbie

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it?   sorry if this ha...

388 Views

0 replies

1 likes

  • 388 Views
  • 0 replies
  • 1 likes

App Crashing Constantly

My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to report it or download the old version again.Is anyon...

Newbie

My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to r...

cittauk

Regular

863 Views

4 replies

1 likes

  • 863 Views
  • 4 replies
  • 1 likes

Download stops for no reason

Hi, I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is enough space on my iPhone, it was always active, never in stand-b...

Casual Listener

Hi,    I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is...

Jordi

Community Legend

16836 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

New subscriber with a problem

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is online. Logged out of Spotify and logged back in a...

Newbie

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is...

jean3601

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
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Offline albums disappeared

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone

Music Fan

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone 😕    

jean3601

Community Legend

289 Views

1 replies

0 likes

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  • 1 replies
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How can I see only the music that I have synced offline

I came to Spotify from Rdio and have been extremely frustrated with the offline experience. I prefer to sync albums and not playlists but have an extremely difficult time finding which albums have been downloaded as I am forced to search through my e...

Newbie

I came to Spotify from Rdio and have been extremely frustrated with the offline experience.  I prefer to sync albums and not playlists but have an extremely difficult time finding which albums h...

MattSuda

Spotify Star

310 Views

1 replies

0 likes

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  • 1 replies
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Search engine.

My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!

Newbie

My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!

jean3601

Community Legend

332 Views

1 replies

0 likes

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  • 1 replies
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An Error Occurred: Interesting situation

I have an iPhone 6s. Premium spotify. Never had any issue with spotify before today. Won't pull up from my artists, the search button, or my home page. But it will load Discovery weekly and Playlists and the Radio Button. Very weird. I have reinstall...

Newbie

I have an iPhone 6s.  Premium spotify.  Never had any issue with spotify before today.  Won't pull up from my artists, the search button, or my home page.  But it will load D...

jean3601

Community Legend

447 Views

2 replies

0 likes

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  • 2 replies
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Spotify Crashed? 3.16.2016

Hey Everyone, This is my first post, because I needed to talk to someone about this crash. My friends who use Spotify are experiencing problems as well. On the iphone, it will not let you go to artists' pages or share music on social media. Also, on ...

Casual Listener

Hey Everyone,    This is my first post, because I needed to talk to someone about this crash. My friends who use Spotify are experiencing problems as well. On the iphone, it will not let ...

jean3601

Community Legend

514 Views

3 replies

0 likes

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  • 3 replies
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Home, Browse and Search Not Working on iPhone App

I'm getting an error message every time i try to call up home, browse or search on my iPhone app. I have a 6S running iOS 9.2.1. I have tried uninstalling app and restarting device.

Newbie

I'm getting an error message every time i try to call up home, browse or search on my iPhone app. I have a 6S running iOS 9.2.1.   I have tried uninstalling app and restarting device.

monkunashi

Casual Listener

945 Views

4 replies

4 likes

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  • 4 replies
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Artist page not loading [ios]

I have a premium account.I don't know what causes it, it only happens on my iPhone.I have uninstalled Spotify and reinstalled, logged out and in.It's a weird issue cause I can load songs I don't have downloaded with no problem but only if they are sa...

Casual Listener

I have a premium account. I don't know what causes it, it only happens on my iPhone. I have uninstalled Spotify and reinstalled, logged out and in. It's a weird issue cause I can load songs ...

Lukeisun

Casual Listener

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
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iPhone app is garbage and I'm unsubscribing from premium

I came to Spotify because of Rdio going out of business. I heard a lot of good things so I thought I'd give it a go. I subscribed to premium and everything. My big thing is being able to download music to my phone and listen when not connected to wif...

Newbie

I came to Spotify because of Rdio going out of business. I heard a lot of good things so I thought I'd give it a go. I subscribed to premium and everything.   My big thing is being able t...

457 Views

0 replies

0 likes

  • 457 Views
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Solved!! Spoitfy Premium not work on iPone

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!

Casual Listener

Really frustrated... Spotify Premium isn't working on my iPhone again. I've tried signing out, restarting phone, reinstalling app, what can I do to fix this?!  

rjattorri

Newbie

2270 Views

18 replies

0 likes

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  • 18 replies
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Radio settings for song country localizations

Hi at all, I was listen a song (english author) and than I wanted to listen a radio based on this song. My suprise is that all song in the radio are Italian song.....I don't want that.....I wanto to liste all english song....not Italian song. There a...

Regular

Hi at all,   I was listen a song (english author) and than I wanted to listen a radio based on this song.   My suprise is that all song in the radio are Italian song.....I don't want th...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
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Waking up ps4 from iPad

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch.the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply open Spotify connect in the iPod app and tap the ls4...

Regular

I listen to Spotify on my audio system via the PS4 app, and control what's playing using my iPod touch. the Touch can also wake up the PS4 using Spotify connect - when the ps4 is in standby I simply...

891 Views

0 replies

0 likes

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One account, two iPhones?

How can I listen to my Spotify playlists on two different iPhones at the same time?

Newbie

How can I listen to my Spotify playlists on two different iPhones at the same time?

MattSuda

Spotify Star

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes