Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 395913 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi,I yesterday bought an premium account online with normal sign in (not with FB)Until now 8 hours later, the authentification in the App is refused.Steps:1.Started the actual App I just downloaded from iTunes/App Store2.Inserted Emailadress and pass...
Newbie
Hi, I yesterday bought an premium account online with normal sign in (not with FB) Until now 8 hours later, the authentification in the App is refused. Steps: 1.Started the actual App I just do...
jean3601
Community Legend
655 Views
1 replies
0 likes
So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my e-mail adress is correct, so I have no idea what is...
Casual Listener
So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my ...
MaryS
Roadie
477 Views
3 replies
0 likes
Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, nor when lock screen is activated. Once app is back i...
Casual Listener
Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, no...
user-removed
Not applicable
860 Views
3 replies
0 likes
Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?
Gig Goer
Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?
MattSuda
Spotify Star
491 Views
4 replies
0 likes
Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years.When i put a song into my queue most of the time it doesn't appear at all in the queue. Only songs which would be next of the playlist are ...
Newbie
Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years. When i put a song into my queue most of the time it doesn't appear at all in ...
MattSuda
Spotify Star
570 Views
1 replies
0 likes
If the app is open but the music is paused, am i still using data?Thanks
Newbie
If the app is open but the music is paused, am i still using data? Thanks
MattSuda
Spotify Star
441 Views
1 replies
0 likes
I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getting spotify premium, has my Premium trial already ra...
Newbie
I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getti...
MattSuda
Spotify Star
362 Views
1 replies
0 likes
HII am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help!
Casual Listener
HI I am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help! 🙂
MattSuda
Spotify Star
310 Views
1 replies
0 likes
Hello, I have spotify premium and use it on my iPhone.I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping).However, frequently, when I start the spotify iOS app next day, these settings ar...
Casual Listener
Hello, I have spotify premium and use it on my iPhone. I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping). However, frequent...
MattSuda
Spotify Star
910 Views
1 replies
0 likes
I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!
Newbie
I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!
KatesHere
Community Legend
286 Views
1 replies
0 likes
I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not do anything. Furthermore, yesterday I went for a ru...
Newbie
I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not ...
ryanlacey99
Newbie
934 Views
2 replies
1 likes
Hey! So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't put offline. Has this happened to anyone else? It's really a...
Casual Listener
Hey! So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't ...
mrathbone89
Casual Listener
597 Views
3 replies
0 likes
Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it. On my iPhone 5S, my spotify is in its most updated version. My playlists are sorted by date, but I think there used to be a way to re-order th...
Community Legend
Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it. On my iPhone 5S, my spotify is in its most updated version. My playlists are sort...
Bittencourt
Spotify Star
1321 Views
10 replies
0 likes
Hi,I try to use Spotify on my Iphone 5S with bluetooth.The Iphone is connected to my media center Discover Pro Medio (Golf 7).I see track informations, time... but not the pictures of the track.Any solution ?
Newbie
Hi, I try to use Spotify on my Iphone 5S with bluetooth. The Iphone is connected to my media center Discover Pro Medio (Golf 7). I see track informations, time... but not the pictures of the t...
883 Views
0 replies
1 likes
Hey guys,I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connecting my phone to my laptop but it still won't sync. Coul...
Casual Listener
Hey guys, I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connectin...
jordanplay
Casual Listener
615 Views
4 replies
0 likes
Dear All, Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root cause. Here is the reproduce steps and I can reproduce this issue...
Newbie
Dear All, Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root ...
662 Views
0 replies
0 likes
Hello there, Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available. I tried to search it up but couldn't find it. Then I went to a friend's playlist and saw it, but couldn't play it on my phone (haven't tri...
Newbie
Hello there, Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available. I tried to search it up but couldn't find it. Then I went to a f...
Bittencourt
Spotify Star
3028 Views
1 replies
0 likes
When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?
Newbie
When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?
trueandfreedom
Newbie
1626 Views
3 replies
0 likes
I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand. Since the upgrade there is a cloud-like symbol in the app ...
Casual Listener
I recently upgraded my iphone 4 to iOS 9.2.1, immediately after an earlier upgrade. As I didn't have enough storage on my phone I had to uninstall spotify (and various other apps) beforehand. ...
Faveythebest
Casual Listener
931 Views
6 replies
0 likes
Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my software and the app itself is up to date. When I fo...
Casual Listener
Okay guys, forgive me if someone else already asked this question but it's not answered correcty in FAQs and I'm frustrated. I'm having trouble with the "Shows" feature on the iPhone app. All of my s...
62364 Views
0 replies
0 likes