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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43349 Views

43 replies

10 likes

  • 43349 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108991 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

  • 301864 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127792 Views

19 replies

38 likes

  • 127792 Views
  • 19 replies
  • 38 likes

Partify / Spotify Party Mode

Heyho,If I begin the party and the song changes, there is no Crossfade or similar.The song simply changes, as if no party ran. How can I fix this issue?

Casual Listener

Heyho, If I begin the party and the song changes, there is no Crossfade or similar. The song simply changes, as if no party ran.   How can I fix this issue?    

pfi444

Newbie

732 Views

2 replies

0 likes

  • 732 Views
  • 2 replies
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IPad interface:why so different from pc or iPhone?

I can't really say I'm impressed with the iPad version of Sopitify. Sure it's pretty and flashy and it's got bells and whistles but its not very intuitive and forces the user to change ways of using it depending on the platform you're on. On the pc t...

Casual Listener

I can't really say I'm impressed with the iPad version of Sopitify. Sure it's pretty and flashy and it's got bells and whistles but its not very intuitive and forces the user to change ways of using ...

daytonadesign99

Casual Listener

1084 Views

2 replies

2 likes

  • 1084 Views
  • 2 replies
  • 2 likes

Landscape Mode

It's been months since the iPhone 5 was released, featuring the headphone jack at the bottom. I know that many of my friends and I have to set our phones on the side during events such as cardio at the gym, etc.When will you add a landscape feature t...

Casual Listener

It's been months since the iPhone 5 was released, featuring the headphone jack at the bottom. I know that many of my friends and I have to set our phones on the side during events such as cardio at t...

daytonadesign99

Casual Listener

1531 Views

3 replies

5 likes

iOS
landscape
  • 1531 Views
  • 3 replies
  • 5 likes

App looks different and can't find how to play offline

We have a family account. My daughter downloaded the app which looks different to the one I have (maybe a region thing) but she is signed in to the family account on her itouch but as the app looks different we can't find the play offline feature? Th...

Newbie

We have a family account. My daughter downloaded the app which looks different to the one I have (maybe a region thing) but she is signed in to the family account on her itouch but as the app looks d...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Music not playing on iPod

I was looking for the balto soundtrack on Spotify. I found it on the website and when I tried to find it on the app it wasn't there nor was it playing the music. What should I do? I really want to listen to it due to the fact that the composer is the...

Casual Listener

I was looking for the balto soundtrack on Spotify. I found it on the website and when I tried to find it on the app it wasn't there nor was it playing the music. What should I do? I really want to li...

Hotblack

Gig Goer

1437 Views

8 replies

0 likes

  • 1437 Views
  • 8 replies
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Local files are syncing to iPod Touch, but not iPhone

I have both a new iPod Touch running 9.3, and iPhone 6 running 9.3. I have 14 songs in my local files on my desktop running version 1.0.25.127.g58007b4c. However, my local songs are only syncing to my iPod Touch, not by iPhone. Everything is coming t...

Casual Listener

I have both a new iPod Touch running 9.3, and iPhone 6 running 9.3. I have 14 songs in my local files on my desktop running version 1.0.25.127.g58007b4c.   However, my local songs are onl...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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Not saving to play offline

Hi folks. Bit of help if you can. I'm unable to save certain songs/albums to play in offline mode on my iPhone 6s. I've over 80gb of space and I'm using wifi. It may download partial songs but not the full album with the rest marked 'waiting to downl...

Newbie

Hi folks. Bit of help if you can. I'm unable to save certain songs/albums to play in offline mode on my iPhone 6s. I've over 80gb of space and I'm using wifi. It may download partial songs but not th...

Swanny

Community Legend

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPod Touch (6th generation) won't show up on laptop spotify (is my app version too old?)

I'm trying to connect my iPod Touch spotify app to the app on my laptop. When I play music on my Android phone or iPad, the "now playing" shows up on my laptop with no trouble at all. However, my iPod won't seem to show up for anything. I've tried re...

Regular

I'm trying to connect my iPod Touch spotify app to the app on my laptop.  When I play music on my Android phone or iPad, the "now playing" shows up on my laptop with no trouble at all.  How...

theanniemarie

Regular

2177 Views

6 replies

0 likes

device connection
devices
iOS
ipod
  • 2177 Views
  • 6 replies
  • 0 likes

Word Genre Removed

My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there. I have read two other posts I found regarding the Word feature roll-outs and server-based update...

Newbie

My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there.   I have read two other posts I found ...

willray411

Newbie

1043 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Unable to login on iPhone 6 app

I installed the app yesterday and I'm unable to login. I reset my password thinking maybe I was having a blonde moment on what it was. I've tried logging in with my username and email.... no luck. I can login on my pc and other mobile devices with th...

Newbie

I installed the app yesterday and I'm unable to login.  I reset my password thinking maybe I was having a blonde moment on what it was.  I've tried logging in with my username and email.......

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Logging in error message

can't log in because I'm getting a message that says "you have already created an account with this email address"

Newbie

can't log in because I'm getting a message that says "you have already created an account with this email address"

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Poor streaming quality through iPhone 6 to Bluetooth

Hi all- Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has no depth of sound. In order to hear anything, I have to turn ...

Newbie

Hi all-   Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has n...

620 Views

0 replies

1 likes

  • 620 Views
  • 0 replies
  • 1 likes

Spotify connect not present to connect to stereo

I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and the latest version of spotify app from March 2016 (5.1.0.10...

Casual Listener

I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit.   My iphone is a 4S running iOS 8.4.1 and...

mah2059

Casual Listener

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

offline sync

I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline mode except for the local files i.e the songs that...

Newbie

I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Certain songs ending at 30 second mark

Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's the link: https://play.spotify.com/track/3MAWd9n76UhXObJBsv4hFB anyway...

Casual Listener

Hey everyone, loving spotify and it's working very fine for me.   However there is this certain song that only plays for the first 40 seconds or so and then completely stops.   Here's t...

Hotblack

Gig Goer

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app says it's offline when it's not

I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make sure I navigate to playback -> settings and ensure offline mode is...

Casual Listener

I have an iphone 5 with iOS version 7.1 (11D167)   I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make ...

lealbruce

Music Fan

15072 Views

4 replies

0 likes

  • 15072 Views
  • 4 replies
  • 0 likes

Discover Weekly does not update

Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please thank you heapshelp

Casual Listener

Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please 😞 thank you heapshelp

rjbeath

Newbie

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Logging in on multiple devices

I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?

Newbie

I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Won't download for offline use

Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at the top "downloading" but just shows 0 out of 25...I have a...

Casual Listener

Hi!   I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at...

jamiemp54

Casual Listener

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Locking phone stops Spotify playing

I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.

Music Fan

I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.

Analbatross

Casual Listener

1210 Views

2 replies

0 likes

iOS
  • 1210 Views
  • 2 replies
  • 0 likes