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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242090 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124912 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

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I can't log in to my spotify app :(

It just says incorrect username and password though its linled to my facebook

Casual Listener

It just says incorrect username and password though its linled to my facebook

MattSuda

Spotify Star

718 Views

3 replies

0 likes

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Spotify Crashes when downloading songs offline iphone 6

Everytime I add a song to one of my playlists that is an offline playlist or evertime i download a song in general my spotify app will crash and i have to restart the app. THis is frustrating when i am downloading a few songs becasue i have to repeat...

Casual Listener

Everytime I add a song to one of my playlists that is an offline playlist or evertime i download a song in general my spotify app will crash and i have to restart the app. THis is frustrating when i ...

667 Views

0 replies

2 likes

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Can't see popular songs in an artist page anymore

I recently noticed that when I go into an artist page on the Spotify app, I can't see the top 5 popular songs anymore.Any fix?

Newbie

I recently noticed that when I go into an artist page on the Spotify app, I can't see the top 5 popular songs anymore. Any fix?

307 Views

0 replies

0 likes

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Behind the lyrics doesn't work

I'm using IP6s+ and my spotify is the most updated version, I can never use the behind the lyrics features since it is launched on every of the BEHIND THE LYRICS playlists, is there any bug inside?

Newbie

I'm using IP6s+ and my spotify is the most updated version, I can never use the behind the lyrics features since it is launched on every of the BEHIND THE LYRICS playlists, is there any bug inside?

MaryS

Roadie

1723 Views

1 replies

0 likes

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  • 1 replies
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Songs stop downloading

I am trying to download songs from Spotify onto my iPhone but they stop downloading at 5 or 6 songs. I have checked my storage and I have 60gb or room left so storage isn't an issue

Newbie

I am trying to download songs from Spotify onto my iPhone but they stop downloading at 5 or 6 songs. I have checked my storage and I have 60gb or room left so storage isn't an issue

ItsJamesJ

Community Legend

498 Views

1 replies

0 likes

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Spotify not scrobbling to Last.fm [iPhone 5S]

Since around the 25th January my iPhone 5S has not been scrobbling any of my tracks to Last.fmSteps to reproduce the issue:First I went into using my data whilst on the go (using 3G/4G)Then I attempted to use WiFi - which allows it to scrobble!I then...

Regular

Since around the 25th January my iPhone 5S has not been scrobbling any of my tracks to Last.fm Steps to reproduce the issue: First I went into using my data whilst on the go (using 3G/4G) Then I ...

Crossoldwasp

Newbie

804 Views

2 replies

2 likes

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Album covers from all my songs dissapears (Iphone)

Album covers from all my songs dissapears when I get offline (wi-fi), how can I solve this? Do I need to use my data service to connect permanently to spotify from my Iphone?

Casual Listener

Album covers from all my songs dissapears when I get offline (wi-fi), how can I solve this? Do I need to use my data service to connect permanently to spotify from my Iphone?

261 Views

0 replies

0 likes

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probleem met lokale bestanden offline downloaden op iphone

IMG_4667.jpghallo ik heb op mijn computer een aantal nummer van itunes geimpoteerd naar spotify.ik heb het ook offline gedownload op mijn computer.maar ik kan niet op mijn mobiel die nummers luisteren en offline downloaden. ik begrijp niks van de uit...

Newbie

IMG_4667.jpghallo   ik heb op mijn computer een aantal nummer van itunes geimpoteerd naar spotify. ik heb het ook offline gedownload op mijn computer. maar ik kan niet op mijn mobiel die num...

564 Views

0 replies

0 likes

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Offline/Download Music Issues

Hi, I recently upgraded to spotify premium and having some issues downloading music for offline play. (iPhone 6 plus, 9.3 (latest spotify version) When I bought premium I queued all my music to download on my phone on the default quality. A lot of it...

Casual Listener

Hi, I recently upgraded to spotify premium and having some issues downloading music for offline play.    (iPhone 6 plus, 9.3 (latest spotify version)   When I bought premium I queu...

Sukhdev_92

Casual Listener

741 Views

2 replies

0 likes

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Differnet Design iPhone App

Hello,my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. why the apps looks diffenent and how i get the other d...

Newbie

Hello, my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. w...

412 Views

0 replies

0 likes

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Spotify premium

Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm loggin in under the correct details as I can see m...

Newbie

Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm...

360 Views

0 replies

0 likes

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Report issue - crashes nonstop

Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore because it is pointless and I am angry.Steps to repro...

Newbie

Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore be...

XSailOnX

Newbie

803 Views

1 replies

2 likes

Report issue crashing app
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Problems downloading music

Hi! Since the last update i can't download any music. I have 700 songs to download so i can hear them offline and its impossible . Help please!

Newbie

Hi! Since the last update i can't download any music. I have 700 songs to download so i can hear them offline and its impossible . Help please!

chegap31

Casual Listener

632 Views

2 replies

0 likes

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sync itunes to mobil device

okay so i have permium and Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i just cant figure out how to make the local files avalible o...

Newbie

okay so i have permium and  Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i ju...

337 Views

0 replies

0 likes

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Music wont save offline

I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download bar. I have about 10 albums that says it is waitin...

Newbie

I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download...

skilover

Casual Listener

391 Views

1 replies

0 likes

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Purchased a new iPhone and now my Spotify Premium is not working

I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the service for months and my account details says that I am paying fo...

Casual Listener

I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the servi...

387 Views

0 replies

0 likes

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Spotify app stops after a few minutes

hiI've got the spotify app (latest version) on my ipad mini.since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a solution.thank you and habe a nice day

Newbie

hi I've got the spotify app (latest version) on my ipad mini. since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a...

303 Views

0 replies

0 likes

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Cannot establish connection

I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in with another account and nothing. All other apps and...

Newbie

I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in w...

560 Views

0 replies

0 likes

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