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Unable to login

Unable to login

Hi, I'm new to Spotify and am having problems logging in. I get the message 'login failed. You've already created an account with this email address' and I get an email telling me that the access to the account has been attempted. The password is correct so I'm not sure where to go from here. Thanks 

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1 Reply

Hey @AliWiggins! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Please make sure to use your username rather than your email address when logging in from the app.

Let us know if that helps, thanks! ^^

 

Peace

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