Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43367 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109039 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437799 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301891 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.
Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.
Spotify Star
412 Views
1 replies
0 likes
Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. Only works when im online. It's really annoying as th...
Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. On...
Spotify Star
393 Views
1 replies
0 likes
Why the song played fast forward? Any idea? Is it because of my iphone setting?please help
Why the song played fast forward? Any idea? Is it because of my iphone setting?please help
Casual Listener
1150 Views
9 replies
0 likes
hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify. They show up on my ipad but they are greyed out, ...
hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify...
422 Views
0 replies
0 likes
Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como si no exitiesen. Me lo he desistalado y vuelto a i...
Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como...
Spotify Star
2854 Views
1 replies
1 likes
Hi, I'm new to Spotify and want to know why there is an opsition "available offline" in artists, albums and songs and what is the difference. Where as Apple makes "available offline or online".
Hi, I'm new to Spotify and want to know why there is an opsition "available offline" in artists, albums and songs and what is the difference. Where as Apple makes "available offline or online".
Community Legend
457 Views
1 replies
0 likes
Hello, So I recently upgraded to premium (yesterday) for the offline feature. I downloaded a couple of my playlists, but when I go to offline mode, they don't play. I tried exiting the app, signing in and out, and even deleting and re installing the ...
Hello, So I recently upgraded to premium (yesterday) for the offline feature. I downloaded a couple of my playlists, but when I go to offline mode, they don't play. I tried exiti...
294 Views
0 replies
0 likes
I've been hearing a lot of feedback about the update for PC/Linux/Mac but I would like to know what you like or dislike about the spotify apple app.
I've been hearing a lot of feedback about the update for PC/Linux/Mac but I would like to know what you like or dislike about the spotify apple app.
Not applicable
3074 Views
12 replies
1 likes
I imported a local file song (Reality by Black Moon) onto Spotify as only the instrumental version existed on the database, but everytime I download it onto my phone it changes from the local file version, to the instrumental version that I didn't ev...
I imported a local file song (Reality by Black Moon) onto Spotify as only the instrumental version existed on the database, but everytime I download it onto my phone it changes from the local file ve...
460 Views
0 replies
0 likes
For about a year now my album work has been disappearing and going blank whenever I'm offline. This has happened on my old iPhone 5C, and now it's finally happening on my iPhone 6. Whenever I connect to Wifi the album work appears again, but then dis...
For about a year now my album work has been disappearing and going blank whenever I'm offline. This has happened on my old iPhone 5C, and now it's finally happening on my iPhone 6. Whenever I co...
Spotify Star
577 Views
3 replies
2 likes
When will you make the playlist options the same for mobilephones as they are for pc ? I would really like to sort my playlists so that the latest added track is on the top... And what about sorting by title, artist etc ?? -Thomas
When will you make the playlist options the same for mobilephones as they are for pc ? I would really like to sort my playlists so that the latest added track is on the top... And what about sort...
Casual Listener
164 Views
2 replies
5 likes
When playing offline and online songs over Bluetooth speaker, the available device will switch back and forth between the Bluetooth speaker and a ghost Dock Connector. How can I set it to only play from Bluetooth speaker and not auto detect or switch...
When playing offline and online songs over Bluetooth speaker, the available device will switch back and forth between the Bluetooth speaker and a ghost Dock Connector. How can I set it to only play f...
502 Views
0 replies
0 likes
Hi All Just wondering if it possible to partly sync a playlist on IOS ? So when you swipe Available offline in a playlist this will sync all songs in that playlist but i do not want this ? So when you unswipe it spotify deletes the whole playlist ......
Hi All Just wondering if it possible to partly sync a playlist on IOS ? So when you swipe Available offline in a playlist this will sync all songs in that playlist but i do not want this ?...
Newbie
2529 Views
2 replies
0 likes
PLease fix this crap. I am VERY sick of being connected to random people's phones and battle each other to listen to music. This happens on both my iPad Air 2 and my iPhone 6S. Be it at home and trying to connect to my Connect capable receiver or in ...
PLease fix this crap. I am VERY sick of being connected to random people's phones and battle each other to listen to music. This happens on both my iPad Air 2 and my iPhone 6S. Be it at h...
Casual Listener
430 Views
1 replies
0 likes
Have Shows been rolled out to iPhone yet?
Have Shows been rolled out to iPhone yet?
Casual Listener
665 Views
2 replies
0 likes
So this had been happening for the past three weeks, but whenever I try to listen to a song on spotify it just stops playing after 10 seconds. The first week the same thing happened, and it was 14 seconds before everything stopped.I have an Iphone6 a...
So this had been happening for the past three weeks, but whenever I try to listen to a song on spotify it just stops playing after 10 seconds. The first week the same thing happened, and it was 14 se...
Newbie
623 Views
1 replies
0 likes
All my music is gone! I didn't do anything different, I only have recently downloaded songs in my "songs" playlist and I had over 100. This issue is making me question my subscription...
All my music is gone! I didn't do anything different, I only have recently downloaded songs in my "songs" playlist and I had over 100. This issue is making me question my subscription...
Community Legend
778 Views
3 replies
0 likes
have a ipod nano, but it does not show up in the side bar. How do I add my play list to my ipod. madmom5
have a ipod nano, but it does not show up in the side bar. How do I add my play list to my ipod. madmom5
265 Views
0 replies
0 likes
When i am at work I build a long Shuffled Music Queue from my favorite playlists and as the day goes along I switch apps and pause my Spotify and then come back a while later and the Shuffle queue has started from scratch. This causes me to have to r...
When i am at work I build a long Shuffled Music Queue from my favorite playlists and as the day goes along I switch apps and pause my Spotify and then come back a while later and the Shuffle queue ha...
388 Views
0 replies
1 likes
Prezados, Boa tarde. Não estou recebendo nenhuma notificação push no meu iphone 5s. O que eu ja fiz e nao objetive sucesso: 1. Já ferifiquei as ativação de notificação do celular 2. Ja resinstalei o aplicativo3. Já ativei todas nofiticações
Prezados, Boa tarde. Não estou recebendo nenhuma notificação push no meu iphone 5s. O que eu ja fiz e nao objetive sucesso: 1. Já ferifiquei as ativação de notificaçã...
1456 Views
0 replies
3 likes
