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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246316 Views

27 replies

5 likes

  • 246316 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131462 Views

119 replies

13 likes

Other
  • 131462 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3323 Views

0 replies

0 likes

iOS
  • 3323 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309875 Views

62 replies

16 likes

  • 309875 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133540 Views

19 replies

38 likes

  • 133540 Views
  • 19 replies
  • 38 likes

Spotify doesn't appear the covers

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, if I'm paying for this service, why my iPod look li...

Visitor

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, ...

MattSuda

Spotify Star

885 Views

1 replies

0 likes

cover
iOS
ipod
Premium
  • 885 Views
  • 1 replies
  • 0 likes

Spotify mobile giving error message

I am getting an "Error try again" message every time I try to go to Home or Search on The Spotify mobile app (I have premium). The Radio seems to work and I can access my regular playlist, but nothing else. I have tried downloading all updates, turni...

Casual Listener

I am getting an "Error try again" message every time I try to go to Home or Search on The Spotify mobile app (I have premium). The Radio seems to work and I can access my regular playlist, but nothin...

MattSuda

Spotify Star

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

iOS 'send to' feature does not work.

Hi. When I search for friends (non Facebook) on the 'send to' feature in order to share songs, it says there is 'no results'. How do I share songs with non Facebook friends by sending it straight to their inbox? I don't want to use email or be copyin...

Regular

Hi. When I search for friends (non Facebook) on the 'send to' feature in order to share songs, it says there is 'no results'. How do I share songs with non Facebook friends by sending it straight to ...

MattSuda

Spotify Star

1042 Views

2 replies

0 likes

iOS
send to
share music
  • 1042 Views
  • 2 replies
  • 0 likes

Paying customer STILL cant Login... STILL!

I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed.I'm a software architect and I know its VERY easy to design or fix authentication/lo...

Casual Listener

I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed. I'm a software architect and ...

MattSuda

Spotify Star

665 Views

1 replies

0 likes

Logon failure
  • 665 Views
  • 1 replies
  • 0 likes

Can't login error code 408, please help ):

I can't log into my account with the error code 408, the country in my profile is Canada but now I am currently staying in Japn. I want to change the country in my profile but fail. There is only one choice in the Country row, even i deleted the post...

Newbie

I can't log into my account with the error code 408, the country in my profile is Canada but now I am currently staying in Japn. I want to change the country in my profile but fail. There is only one...

MattSuda

Spotify Star

1513 Views

1 replies

0 likes

  • 1513 Views
  • 1 replies
  • 0 likes

I just want to listen to the album in the order the artist intended....

I am a premium user. I like to listen to full albums in order. But if I go to an artist and then their albums there is only a large "Shuffle Play" button. Typically I'll just touch the first song but occasionally it still will play in some random ord...

Newbie

I am a premium user.  I like to listen to full albums in order.  But if I go to an artist and then their albums there is only a large "Shuffle Play" button.  Typically I'll just touch ...

MattSuda

Spotify Star

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

No puedo acceder a mi familia

HolaMe intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

Casual Listener

Hola Me intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

piesdescalzos

Newbie

828 Views

1 replies

0 likes

SPOTIFY - CANNOT LOGIN ON IPHONE 5S - PREMIUM
  • 828 Views
  • 1 replies
  • 0 likes

Block / Hide / Blacklist tracks or artists

This album don't work only white noise, please help ! : Miguel Campello - Chatarrero en Directo

Newbie

This album don't work only white noise, please help ! :   Miguel Campello - Chatarrero en Directo 

osornios

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Only want Offline on 1/2 Mobile Devices

I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx! Everytime I run Spotify with Wi-Fi on the mobile device I don't want offline playlists - songs start downloading. How can I...

Newbie

I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx!   Everytime I run Spotify with Wi-Fi on the mobile device I don't...

osornios

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Add songs

So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.

Newbie

So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.

JCdotnl

Roadie

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

7 day trial

if I accidentally click dismiss on a 7 day trial will it ask me again

Newbie

if I accidentally click dismiss on a 7 day trial will it ask me again

gnovella16

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Activate Offline mode when using cellular data

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I make a playlist absolutely fine. I then click availa...

Visitor

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I m...

bfoxcar

Casual Listener

7833 Views

3 replies

0 likes

  • 7833 Views
  • 3 replies
  • 0 likes

Offline syncing says too many accounts

Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've checked the offline devices and it shows my phone 3 time...

Casual Listener

Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've check...

Jarettb10

Casual Listener

1217 Views

3 replies

0 likes

  • 1217 Views
  • 3 replies
  • 0 likes

iPhone won't sync local files from PC

My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are grayed out and not downloaded and won't play. I hav...

Casual Listener

My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are ...

venustojesus

Newbie

1173 Views

3 replies

0 likes

  • 1173 Views
  • 3 replies
  • 0 likes

Can't conect to Facebook

Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later

Regular

Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later

Benjamin92

Regular

2064 Views

5 replies

0 likes

Facebook
  • 2064 Views
  • 5 replies
  • 0 likes

Notifications not displayed, follower count incorrect

Hi, I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help would be greatly appreciated. I have an iPhone 6. Thanks

Regular

Hi,   I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help...

etxo_

Regular

2199 Views

12 replies

1 likes

  • 2199 Views
  • 12 replies
  • 1 likes

Export Playlist

I would like to Export My Playlist from Spotlfy to imusic - is that posssible - i have Spotlfy Premium over itunes

Casual Listener

I would like to Export My Playlist from Spotlfy to imusic - is that posssible - i have Spotlfy Premium over itunes

PSteiner

Casual Listener

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes

Installing the app

Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to but stops after a second. Someone please help!

Newbie

Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to...

willyb321

Music Fan

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Suggestions for restoring my playlists Etc?

New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.

Newbie

New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.

MattSuda

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Deleted songs from playlist

Hey I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of those I've added in the past 1.5 months or so. Is there any...

Newbie

Hey   I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of...

osornios

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes