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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143730 Views

504 replies

108 likes

  • 143730 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100319 Views

19 replies

38 likes

  • 100319 Views
  • 19 replies
  • 38 likes

Word Genre Removed

My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there. I have read two other posts I found regarding the Word feature roll-outs and server-based update...

Newbie

My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there.   I have read two other posts I found ...

willray411

Newbie

836 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Unable to login on iPhone 6 app

I installed the app yesterday and I'm unable to login. I reset my password thinking maybe I was having a blonde moment on what it was. I've tried logging in with my username and email.... no luck. I can login on my pc and other mobile devices with th...

Newbie

I installed the app yesterday and I'm unable to login.  I reset my password thinking maybe I was having a blonde moment on what it was.  I've tried logging in with my username and email.......

222 Views

0 replies

0 likes

  • 222 Views
  • 0 replies
  • 0 likes

Logging in error message

can't log in because I'm getting a message that says "you have already created an account with this email address"

Newbie

can't log in because I'm getting a message that says "you have already created an account with this email address"

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Poor streaming quality through iPhone 6 to Bluetooth

Hi all- Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has no depth of sound. In order to hear anything, I have to turn ...

Newbie

Hi all-   Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has n...

487 Views

0 replies

1 likes

  • 487 Views
  • 0 replies
  • 1 likes

Spotify connect not present to connect to stereo

I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and the latest version of spotify app from March 2016 (5.1.0.10...

Casual Listener

I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit.   My iphone is a 4S running iOS 8.4.1 and...

mah2059

Casual Listener

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

offline sync

I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline mode except for the local files i.e the songs that...

Newbie

I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline...

156 Views

0 replies

0 likes

  • 156 Views
  • 0 replies
  • 0 likes

Certain songs ending at 30 second mark

Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's the link: https://play.spotify.com/track/3MAWd9n76UhXObJBsv4hFB anyway...

Casual Listener

Hey everyone, loving spotify and it's working very fine for me.   However there is this certain song that only plays for the first 40 seconds or so and then completely stops.   Here's t...

Hotblack

Gig Goer

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app says it's offline when it's not

I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make sure I navigate to playback -> settings and ensure offline mode is...

Casual Listener

I have an iphone 5 with iOS version 7.1 (11D167)   I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make ...

lealbruce

Music Fan

14692 Views

4 replies

0 likes

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  • 4 replies
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Discover Weekly does not update

Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please thank you heapshelp

Casual Listener

Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please 😞 thank you heapshelp

rjbeath

Newbie

397 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Logging in on multiple devices

I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?

Newbie

I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?

190 Views

0 replies

0 likes

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Won't download for offline use

Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at the top "downloading" but just shows 0 out of 25...I have a...

Casual Listener

Hi!   I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at...

jamiemp54

Casual Listener

285 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Locking phone stops Spotify playing

I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.

Music Fan

I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.

Analbatross

Casual Listener

1007 Views

2 replies

0 likes

iOS
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  • 2 replies
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Can't connect to Roberts radio with WiFi

I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so why doesn't it connect to the radio which is on my ...

Casual Listener

I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so...

Snowsride

Casual Listener

1445 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Only plays one song and then no more

My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium-account for several years). I have logged in and out and I h...

Casual Listener

My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium...

OviiiOne

Community Legend

10594 Views

12 replies

0 likes

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  • 12 replies
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Articles ("A," "The") break alphabetical sorting in Your Music

Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the rest of the A's, and everything that begins with the w...

Visitor

Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the res...

user-removed

Not applicable

1269 Views

9 replies

0 likes

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  • 9 replies
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Problem Bluetooth car renault

I do not know if it's just here to talk about this problem, anything I'm sorry.Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's computer can not handle the transfer range that spotify...

Newbie

I do not know if it's just here to talk about this problem, anything I'm sorry. Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's co...

673 Views

0 replies

0 likes

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Solved!! Playlists gone and unable to play music for last 2 days

I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has changed, with the currently playing song element now different to a few days a...

Gig Goer

I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken.    The  UI has change...

Hotblack

Gig Goer

803 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify not working on ipad

I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my iPod.

Casual Listener

I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my ...

Hotblack

Gig Goer

382 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS lock screen radio menu

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this has been asked before.

Newbie

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it?   sorry if this ha...

285 Views

0 replies

1 likes

  • 285 Views
  • 0 replies
  • 1 likes