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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125832 Views

19 replies

38 likes

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Solved!! Won't sync local files, says it's pending all the time

I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that all the songs disappeared in my local files playlis...

Regular

I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that ...

Sarai_3891

Newbie

38134 Views

66 replies

8 likes

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  • 66 replies
  • 8 likes

Solved!! Constant crashes on iPhone (iOS 8.2)

Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of Spotify) makes everything crash. I've restarted my...

Regular

Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of...

McOwners

Casual Listener

3571 Views

10 replies

0 likes

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Not being able to log into my account

I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signing in on my iphone but it said there was an error w...

Newbie

I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signi...

osornios

Spotify Star

494 Views

1 replies

0 likes

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  • 1 replies
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Some songs don't play

Hi,I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them.Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn't play, they just appear (for example the song graveya...

Casual Listener

Hi, I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them. Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn...

CleoPol

Casual Listener

401 Views

2 replies

0 likes

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SPOTIFY ON IPHONE

HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? Typical bird question I'm sure but if the music playing ...

Newbie

HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? T...

MaryS

Roadie

435 Views

1 replies

0 likes

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Family premium

I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.

Newbie

I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.

osornios

Spotify Star

564 Views

1 replies

0 likes

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  • 1 replies
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Can't save to My Music on IOS/iPhone...?

So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To save more, you'll need to remove some songs or albu...

Newbie

So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To ...

brookebickley

Newbie

1941 Views

6 replies

8 likes

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  • 6 replies
  • 8 likes

Solved!! iPhone 5S won't play any songs online or offline that I've downloaded offline

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I then thought I'd check out the offline features on ...

Casual Listener

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I ...

wildfitzy

Casual Listener

6378 Views

5 replies

0 likes

iPhone 5S
Offline playlists unavailable
songs unavailable
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Solved!! Moving playlist from iphone to pc

I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other way round.

Newbie

I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other...

nowayniggah

Newbie

2927 Views

2 replies

0 likes

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No Party Mode

Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.

Casual Listener

Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.

MattSuda

Spotify Star

403 Views

1 replies

0 likes

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  • 1 replies
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Still streaming when offline mode activated

Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. Only works when im online. It's really annoying as th...

Newbie

Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. On...

MattSuda

Spotify Star

386 Views

1 replies

0 likes

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Song is jumping

Why the song played fast forward? Any idea? Is it because of my iphone setting?please help

Casual Listener

Why the song played fast forward? Any idea? Is it because of my iphone setting?please help

shat4

Casual Listener

1115 Views

9 replies

0 likes

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  • 9 replies
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Local files greyed out

hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify. They show up on my ipad but they are greyed out, ...

Casual Listener

hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify...

410 Views

0 replies

0 likes

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No salen carátulas ni letras

Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como si no exitiesen. Me lo he desistalado y vuelto a i...

Newbie

Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como...

osornios

Spotify Star

2843 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Available offline

Hi, I'm new to Spotify and want to know why there is an opsition "available offline" in artists, albums and songs and what is the difference. Where as Apple makes "available offline or online".

Visitor

Hi, I'm new to Spotify and want to know why there is an opsition "available offline" in artists, albums and songs and what is the difference. Where as Apple makes "available offline or online". 

kbrooksc

Community Legend

445 Views

1 replies

0 likes

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Offline Availability and Playback HELP!!!! Iphone 6s+

Hello, So I recently upgraded to premium (yesterday) for the offline feature. I downloaded a couple of my playlists, but when I go to offline mode, they don't play. I tried exiting the app, signing in and out, and even deleting and re installing the ...

Newbie

Hello,   So I recently upgraded to premium (yesterday) for the offline feature.  I downloaded a couple of my playlists, but when I go to offline mode, they don't play.  I tried exiti...

285 Views

0 replies

0 likes

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Feedback on iOS app

I've been hearing a lot of feedback about the update for PC/Linux/Mac but I would like to know what you like or dislike about the spotify apple app.

Composer

I've been hearing a lot of feedback about the update for PC/Linux/Mac but I would like to know what you like or dislike about the spotify apple app.

user-removed

Not applicable

2995 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

How do I stop imported songs from changing to different version?

I imported a local file song (Reality by Black Moon) onto Spotify as only the instrumental version existed on the database, but everytime I download it onto my phone it changes from the local file version, to the instrumental version that I didn't ev...

Regular

I imported a local file song (Reality by Black Moon) onto Spotify as only the instrumental version existed on the database, but everytime I download it onto my phone it changes from the local file ve...

449 Views

0 replies

0 likes

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  • 0 replies
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Blank Album Work.

For about a year now my album work has been disappearing and going blank whenever I'm offline. This has happened on my old iPhone 5C, and now it's finally happening on my iPhone 6. Whenever I connect to Wifi the album work appears again, but then dis...

Casual Listener

For about a year now my album work has been disappearing and going blank whenever I'm offline. This has happened on my old iPhone 5C, and now it's finally happening on my iPhone 6. Whenever I co...

MattSuda

Spotify Star

554 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Solved!! Sorting playlists ?!

When will you make the playlist options the same for mobilephones as they are for pc ? I would really like to sort my playlists so that the latest added track is on the top... And what about sorting by title, artist etc ?? -Thomas

Newbie

When will you make the playlist options the same for mobilephones as they are for pc ? I would really like to sort my playlists so that the latest added track is on the top... And what about sort...

TURNERDST

Casual Listener

164 Views

2 replies

5 likes

  • 164 Views
  • 2 replies
  • 5 likes