Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed out. I successfully convereted 14 files before but ...
Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car until a couple weeks ago. I have tried closing and re-o...
Mac OS X- 10.8.5iPhone 6- iOS 8.4.1 Downloaded spotify on my computer just now on my laptop and phone so they are both the latest versions. Doesn't work through the cable or wi fi -__-Spoiler (Highlight to read)
I have paid and subscribed for spotify premium but it does work and it isn't recognized..!!
I joined up when I heard that add but was charged the full monthly price and just got charged again for 12.99$. What happened to 99 cents for 3 months??
My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over and over again - but it still doesn't work! All my o...
I have a ton of songs in my playlists. One nice thing that would help me organize is if I could see album art next to the song names...is there a setting I don't know about?
I have 1.187 tracks in a list on my iPhone (extreme quality), it uses 11,7 Gb, about 10Mb for one song.It looks much too me, or is it normal?
Hello So my playlists have gone, I didn't delete them. I have tried an app reinstall etc with no luck.
I've had this problem before with some songs but found that removing and re-adding the song from another playlist has helped. But I've done it for this one several times and can't get it to play on my phone. https://open.spotify.com/track/4fVqQKbROkz...
iPhone 5 with iOS 8 update. Spotify crashes on startup before app opens. Several attempts to reinstall app but same issue.
Spotify has always been the wonderful music friend to me. However, I'm recently considering to transfer to Apple Music. It's not for For You, not for Beats 1, or "Apple Heart." It's for a simple function: Apple Music offers an easy way for me to favo...
This Started Happend To Me About a Month Ago.After Closing and Reopening The App, The Album Art Takes A Long Time To LoadBut When Im In Offline Mode, The Album Art Loads Instantly...Can Somebody Help?
Hello!Since installing the newest update, I cannot open the Spotify app anymore. I use a free account on my iPhone 4 (iOS 7.1.2), and I have already tried restarting my iPhone and reinstalling the app, but neither worked. The app still crashes as soo...
Some days ago my spotify stopped playing up songs on my iphone 5s. i can log in to the app and see all my music as usual but when i hit the play button the song doesn't come on? It works fine on my mac but not on my phone. I have deleted the app two ...
I have an iPhone. I updated my spotify app with the latest update and it won't open. I hit the app and it just goes back to the home screen
Hi, I've just upgraded to premium, currently in the 30 day trial period. I know you can have 3 devices registered to one account, but is there a way to play different music online on more than one device at the same time?? Thanks in advance Stacey
Hi! Since yesterday my Spotify dont function with iPad. I have tried to uninstall Spotify and installing it again but it doesent help. It works fine on my iPhone.
Hi, I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of this or can it be fixed soon? Many thanks!
