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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242087 Views

27 replies

5 likes

  • 242087 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124911 Views

119 replies

13 likes

Other
  • 124911 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

  • 307709 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

  • 132012 Views
  • 19 replies
  • 38 likes

No puedo acceder a mi familia

HolaMe intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

Casual Listener

Hola Me intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

piesdescalzos

Newbie

818 Views

1 replies

0 likes

SPOTIFY - CANNOT LOGIN ON IPHONE 5S - PREMIUM
  • 818 Views
  • 1 replies
  • 0 likes

Block / Hide / Blacklist tracks or artists

This album don't work only white noise, please help ! : Miguel Campello - Chatarrero en Directo

Newbie

This album don't work only white noise, please help ! :   Miguel Campello - Chatarrero en Directo 

osornios

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Only want Offline on 1/2 Mobile Devices

I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx! Everytime I run Spotify with Wi-Fi on the mobile device I don't want offline playlists - songs start downloading. How can I...

Newbie

I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx!   Everytime I run Spotify with Wi-Fi on the mobile device I don't...

osornios

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Add songs

So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.

Newbie

So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.

JCdotnl

Roadie

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

7 day trial

if I accidentally click dismiss on a 7 day trial will it ask me again

Newbie

if I accidentally click dismiss on a 7 day trial will it ask me again

gnovella16

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Solved!! Activate Offline mode when using cellular data

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I make a playlist absolutely fine. I then click availa...

Visitor

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I m...

bfoxcar

Casual Listener

7806 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Offline syncing says too many accounts

Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've checked the offline devices and it shows my phone 3 time...

Casual Listener

Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've check...

Jarettb10

Casual Listener

1203 Views

3 replies

0 likes

  • 1203 Views
  • 3 replies
  • 0 likes

iPhone won't sync local files from PC

My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are grayed out and not downloaded and won't play. I hav...

Casual Listener

My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are ...

venustojesus

Newbie

1162 Views

3 replies

0 likes

  • 1162 Views
  • 3 replies
  • 0 likes

Can't conect to Facebook

Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later

Regular

Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later

Benjamin92

Regular

2054 Views

5 replies

0 likes

Facebook
  • 2054 Views
  • 5 replies
  • 0 likes

Notifications not displayed, follower count incorrect

Hi, I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help would be greatly appreciated. I have an iPhone 6. Thanks

Regular

Hi,   I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help...

etxo_

Regular

2184 Views

12 replies

1 likes

  • 2184 Views
  • 12 replies
  • 1 likes

Export Playlist

I would like to Export My Playlist from Spotlfy to imusic - is that posssible - i have Spotlfy Premium over itunes

Casual Listener

I would like to Export My Playlist from Spotlfy to imusic - is that posssible - i have Spotlfy Premium over itunes

PSteiner

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Installing the app

Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to but stops after a second. Someone please help!

Newbie

Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to...

willyb321

Music Fan

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Suggestions for restoring my playlists Etc?

New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.

Newbie

New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.

MattSuda

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Deleted songs from playlist

Hey I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of those I've added in the past 1.5 months or so. Is there any...

Newbie

Hey   I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of...

osornios

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Deleted playlist

Hello,before the midday I wanted to log in on my Spotify account but it wasn´t possible. I don´t remember now, but an "error" was mentioned. After that I paid for Spotify Premium for the next month. However, after the payment and logging in, all my p...

Regular

Hello, before the midday I wanted to log in on my Spotify account but it wasn´t possible. I don´t remember now, but an "error" was mentioned. After that I paid for Spotify Premium for the next month...

dadalajf

Regular

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

Problem with country

Sorry guys i'm from italy and i wanna use my spotify her in Australia But i can't go inside in my account for change my pass Because The 14 free days is expyre so what i have to do? Thank you William!

Newbie

Sorry guys i'm from italy and i wanna use my spotify her in Australia But i can't go inside in my account for change my pass Because The 14 free days is expyre so what i have to do? Thank you William!

Nico

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Login Failed

Hello - I hope someone can advise me on this. I have Spotify Prem. When I try to login on my Iphone I get this "LOGIN FAILED - Could not find the Spotify network (a DNS problem occured). Make sure your network connection is working and try again.' My...

Newbie

Hello - I hope someone can advise me on this.  I have Spotify Prem.   When I try to login on my Iphone I get this "LOGIN FAILED - Could not find the Spotify network (a DNS problem occured...

Kopiais

Newbie

2366 Views

3 replies

0 likes

  • 2366 Views
  • 3 replies
  • 0 likes

Disappointed!

this is soooo ridicuolus!!!!!!!!!!!! in so many ways! Im here paying 10 dollars that i can be paying for apple music and you guys dont have customer service, the songs are not even available when they are out!what is this??????????????????????? who c...

Casual Listener

this is soooo ridicuolus!!!!!!!!!!!! in so many ways! Im here paying 10 dollars that i can be paying for apple music and you guys dont have customer service, the songs are not even available when the...

kbrooksc

Community Legend

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

Account hacked?

Hey there! I just tried to log onto my Spotify and my password wouldn't work. I did a reset, got the email, reset the password and proceeded to log in. Once I was in I was surprised to find my picture and username were changed and all this music I ha...

Newbie

Hey there! I just tried to log onto my Spotify and my password wouldn't work. I did a reset, got the email, reset the password and proceeded to log in. Once I was in I was surprised to find my pictur...

kbrooksc

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Can't access my offline songs, after restarting the app

Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When I tap on an album, it says: "You haven't saved any...

Casual Listener

Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When...

Manowar99

Casual Listener

903 Views

2 replies

0 likes

  • 903 Views
  • 2 replies
  • 0 likes