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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43370 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109057 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301895 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

"Song not downloaded"

I converted several youtube songs to mp3's and then imported those songs into spotify. I can play all the songs on my computer, but when I try to play the same song on my phone, I get a pop up saying "song not downloaded" it then gives me directions ...

Casual Listener

I converted several youtube songs to mp3's and then imported those songs into spotify. I can play all the songs on my computer, but when I try to play the same song on my phone, I get a pop up saying...

ncarlson

Casual Listener

1050 Views

2 replies

0 likes

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  • 2 replies
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Spotify Support

I need to contact Spotify support, help please!!!

Newbie

I need to contact Spotify support, help please!!!

mdewater

Community Legend

657 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Offline Album art not displaying after updating to iOS 9.3.1

The album art(s) in my offline playlists are not being displayed when I'm not connected to data. I am wondering if this has something to do with the latest iOS version? I tried re-installing the Spotify app and then restarting my phone but it did not...

Casual Listener

The album art(s) in my offline playlists are not being displayed when I'm not connected to data. I am wondering if this has something to do with the latest iOS version? I tried re-installing the Spot...

vRavi

Casual Listener

1981 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Offline listening if I downgrade to free version

If I change my subscription from Premium back to the free version, do I still retain the tracks I have already downloaded to my device for offline listening or are they deleted in some way?Thanks.

Casual Listener

If I change my subscription from Premium back to the free version, do I still retain the tracks I have already downloaded to my device for offline listening or are they deleted in some way? Thanks.

Biffta999

Casual Listener

785 Views

2 replies

0 likes

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  • 2 replies
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Local files

So this is the second post I have psoted on this problem as since the last time i posted i have found out some new information. So i want my local files to be availible offline on my ipad so i saved them as my local files on my spotify on my macbook,...

Casual Listener

So this is the second post I have psoted on this problem as since the last time i posted i have found out some new information. So i want my local files to be availible offline on my ipad so i saved ...

mdewater

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Premium charge on free trial

I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!

Newbie

I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!

osornios

Spotify Star

686 Views

1 replies

0 likes

free trial
Premium payment
  • 686 Views
  • 1 replies
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How to remove downloaded songs from iphone IN the mobile app...and other general gripes and wishes.

Spotify drives me insane. I miss Rdio more every day, but I digress...The issue I'm having is I can't figure out how to remove entire albums, or entire artists, from the mobile app. I want to remove some things, free up space, and then add new music....

Casual Listener

Spotify drives me insane. I miss Rdio more every day, but I digress... The issue I'm having is I can't figure out how to remove entire albums, or entire artists, from the mobile app. I want to rem...

osornios

Spotify Star

10784 Views

1 replies

0 likes

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  • 1 replies
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New update

I just did an update and now it won't let me get into the app. I've shut my phone off and I've tried deleting the app to reinstall again and I can't even do that. Is anyone having the same issues. I have iOS phone.

Casual Listener

I just did an update and now it won't let me get into the app. I've shut my phone off and I've tried deleting the app to reinstall again and I can't even do that. Is anyone having the same issues. I ...

Cyndean05

Casual Listener

615 Views

2 replies

0 likes

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Solved!! Running update available, but not Shows

So I've been waiting for the podcast update for Spotify, and haven't seen it anywhere on my dashboard so I figured it was a gradual rollout. But the Running update is now available on my app. Is anybody else missing the "Shows" update? I'm on an iPho...

Visitor

So I've been waiting for the podcast update for Spotify, and haven't seen it anywhere on my dashboard so I figured it was a gradual rollout. But the Running update is now available on my app. Is anyb...

user-removed

Not applicable

8479 Views

32 replies

1 likes

  • 8479 Views
  • 32 replies
  • 1 likes

Glitch downloading offline

Hi I noticed that this app ver. Has a glitch it doesn't download the music for offline use. I tied resetting the settings and doesn't download no music. I have the student premium.

Casual Listener

Hi I noticed that this app ver. Has a glitch it doesn't download the music for offline use. I tied resetting the settings and doesn't download no music. I have the student premium.

jimblatzheim

Gig Goer

1115 Views

1 replies

2 likes

Download mode doesn't work
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Randomly crashing on ios 9

I've been looking through posts similat to the problems I've been having, but they all mentiom ios 8. I currently have ios 9.3 on an iPhone 6, and my music has been crashing sporadically lately. Usually every 20 or 30 minutes to an hour the app will ...

Newbie

I've been looking through posts similat to the problems I've been having, but they all mentiom ios 8. I currently have ios 9.3 on an iPhone 6, and my music has been crashing sporadically lately. Usua...

Jordi

Community Legend

598 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Won't sync local files, says it's pending all the time

I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that all the songs disappeared in my local files playlis...

Regular

I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that ...

Sarai_3891

Newbie

38645 Views

66 replies

8 likes

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  • 66 replies
  • 8 likes

Solved!! Constant crashes on iPhone (iOS 8.2)

Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of Spotify) makes everything crash. I've restarted my...

Regular

Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of...

McOwners

Casual Listener

3636 Views

10 replies

0 likes

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  • 10 replies
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Not being able to log into my account

I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signing in on my iphone but it said there was an error w...

Newbie

I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signi...

osornios

Spotify Star

508 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Some songs don't play

Hi,I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them.Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn't play, they just appear (for example the song graveya...

Casual Listener

Hi, I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them. Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn...

CleoPol

Casual Listener

413 Views

2 replies

0 likes

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SPOTIFY ON IPHONE

HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? Typical bird question I'm sure but if the music playing ...

Newbie

HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? T...

MaryS

Roadie

446 Views

1 replies

0 likes

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  • 1 replies
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Family premium

I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.

Newbie

I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.

osornios

Spotify Star

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Can't save to My Music on IOS/iPhone...?

So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To save more, you'll need to remove some songs or albu...

Newbie

So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To ...

brookebickley

Newbie

1975 Views

6 replies

8 likes

  • 1975 Views
  • 6 replies
  • 8 likes

Solved!! iPhone 5S won't play any songs online or offline that I've downloaded offline

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I then thought I'd check out the offline features on ...

Casual Listener

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I ...

wildfitzy

Casual Listener

6388 Views

5 replies

0 likes

iPhone 5S
Offline playlists unavailable
songs unavailable
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Solved!! Moving playlist from iphone to pc

I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other way round.

Newbie

I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other...

nowayniggah

Newbie

2947 Views

2 replies

0 likes

  • 2947 Views
  • 2 replies
  • 0 likes