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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242095 Views

27 replies

5 likes

  • 242095 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124923 Views

119 replies

13 likes

Other
  • 124923 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
  • 2979 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307712 Views

62 replies

16 likes

  • 307712 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132014 Views

19 replies

38 likes

  • 132014 Views
  • 19 replies
  • 38 likes

song switch to "playing song from search..." I have never searched and don't want.

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have never searched. like DarkH+1, or Midday+Mix-up, or Ocean + S...

Newbie

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have neve...

MattSuda

Spotify Star

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Solved!! Playlist/Songs won't download on iPad Pro

Hi,I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just recently. I can see the songs I downloaded when I'm offli...

Casual Listener

Hi, I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just rece...

MattSuda

Spotify Star

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

every time I close my spotify deletes songs saved

Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you recheck everything again.Using an iPhone 6S and the s...

Casual Listener

Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you...

MattSuda

Spotify Star

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

A lot of noise and no music

Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected. Is there someone with the same problem or the solution to this?

Newbie

Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected.  Is there ...

MattSuda

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spoitfy is eating MB

Hi! I've read that spotify on high quality take approx. 115 MB / hour.Just listened to 1 song (4min) and lost 130 MB.Then with the spotify app on, but without playing any music i continue losing crazy amount of MB. Went from 255 MB used to now 620 MB...

Casual Listener

Hi!   I've read that spotify on high quality take approx. 115 MB / hour. Just listened to 1 song (4min) and lost 130 MB. Then with the spotify app on, but without playing any music i co...

MattSuda

Spotify Star

1661 Views

5 replies

1 likes

  • 1661 Views
  • 5 replies
  • 1 likes

Songs disappearing from playlist despite still being on Spotify databse

Today I was listening to Happy Cycling by Boards of Canada and tried to come back to the song later to play it but it had been removed completely from all my playlists, despite having only listened to it a few hours previously and not tampered with t...

Regular

Today I was listening to Happy Cycling by Boards of Canada and tried to come back to the song later to play it but it had been removed completely from all my playlists, despite having only listened t...

MattSuda

Spotify Star

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Taylor Swift feat....

I just downloaded Taylor Swift's album RED and the songs where she is singing with another person won't download onto my phone. I have it on my Itunes, and can listen it there, and on my computer. Is there anyway to fix this?

Casual Listener

I just downloaded Taylor Swift's album RED and the songs where she is singing with another person won't download onto my phone.  I have it on my Itunes, and can listen it there, and on my comput...

MattSuda

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Keeps on logging out

I have the app on my iPhone and IPad. On my iaphone, the apps keeps on logging me out which leads me to downloading all the songs on my playlist again.. And ofcourse, eats up my data again. And on my iPad, the available offline options keeps on turni...

Newbie

I have the app on my iPhone and IPad. On my iaphone, the apps keeps on logging me out which leads me to downloading all the songs on my playlist again.. And ofcourse, eats up my data again. And on my...

MattSuda

Spotify Star

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes

Solved!! "Turn off Airplane mode..." Pop up in Offline mode

I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mode or use-wifi to Access Data".Meaning before switch...

Music Fan

I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mod...

MattSuda

Spotify Star

11385 Views

3 replies

2 likes

  • 11385 Views
  • 3 replies
  • 2 likes

No Album Cover Offline

I have a iPhone 6 Plus with iOS 9.3When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do. I remove the app and reinstall again but stillthe same . Anyone having the same problem? Offline (No wi-fi, no mob...

Visitor

I have a iPhone 6 Plus with iOS 9.3 When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do.  I remove the app and reinstall again but still the sam...

MattSuda

Spotify Star

1258 Views

4 replies

0 likes

  • 1258 Views
  • 4 replies
  • 0 likes

Gobbling data for offline only?

Hey fellas, So, I have a bunch of albums downloaded, since my intention is to listen without wasting my (2 GB) data plan. As of today, when the new month starts for me, I started monitoring apps, and I listened to 4 songs from an album (again, all of...

Visitor

Hey fellas,   So, I have a bunch of albums downloaded, since my intention is to listen without wasting my (2 GB) data plan.   As of today, when the new month starts for me, I started mo...

MattSuda

Spotify Star

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Spotify will not work in my car

Hello I have a iPhone 6 and I downloaded all of my music but it still will not play in my car .. Need help now

Newbie

Hello I have a iPhone 6 and I downloaded all of my music but it still will not play in my car .. Need help now

MattSuda

Spotify Star

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Spotify doesn't appear the covers

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, if I'm paying for this service, why my iPod look li...

Visitor

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, ...

MattSuda

Spotify Star

876 Views

1 replies

0 likes

cover
iOS
ipod
Premium
  • 876 Views
  • 1 replies
  • 0 likes

Spotify mobile giving error message

I am getting an "Error try again" message every time I try to go to Home or Search on The Spotify mobile app (I have premium). The Radio seems to work and I can access my regular playlist, but nothing else. I have tried downloading all updates, turni...

Casual Listener

I am getting an "Error try again" message every time I try to go to Home or Search on The Spotify mobile app (I have premium). The Radio seems to work and I can access my regular playlist, but nothin...

MattSuda

Spotify Star

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

iOS 'send to' feature does not work.

Hi. When I search for friends (non Facebook) on the 'send to' feature in order to share songs, it says there is 'no results'. How do I share songs with non Facebook friends by sending it straight to their inbox? I don't want to use email or be copyin...

Regular

Hi. When I search for friends (non Facebook) on the 'send to' feature in order to share songs, it says there is 'no results'. How do I share songs with non Facebook friends by sending it straight to ...

MattSuda

Spotify Star

1022 Views

2 replies

0 likes

iOS
send to
share music
  • 1022 Views
  • 2 replies
  • 0 likes

Paying customer STILL cant Login... STILL!

I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed.I'm a software architect and I know its VERY easy to design or fix authentication/lo...

Casual Listener

I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed. I'm a software architect and ...

MattSuda

Spotify Star

655 Views

1 replies

0 likes

Logon failure
  • 655 Views
  • 1 replies
  • 0 likes

Can't login error code 408, please help ):

I can't log into my account with the error code 408, the country in my profile is Canada but now I am currently staying in Japn. I want to change the country in my profile but fail. There is only one choice in the Country row, even i deleted the post...

Newbie

I can't log into my account with the error code 408, the country in my profile is Canada but now I am currently staying in Japn. I want to change the country in my profile but fail. There is only one...

MattSuda

Spotify Star

1505 Views

1 replies

0 likes

  • 1505 Views
  • 1 replies
  • 0 likes

I just want to listen to the album in the order the artist intended....

I am a premium user. I like to listen to full albums in order. But if I go to an artist and then their albums there is only a large "Shuffle Play" button. Typically I'll just touch the first song but occasionally it still will play in some random ord...

Newbie

I am a premium user.  I like to listen to full albums in order.  But if I go to an artist and then their albums there is only a large "Shuffle Play" button.  Typically I'll just touch ...

MattSuda

Spotify Star

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes