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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

244131 Views

56 replies

13 likes

  • 244131 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160831 Views

507 replies

108 likes

  • 160831 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109048 Views

19 replies

38 likes

  • 109048 Views
  • 19 replies
  • 38 likes

App is incredibly slow on iPhone 4 iOS7

After reinstalling the app several times it's still incredibly slow on my iPhone 4. the bootprocess, searching, selecting songs etc. everything takes several seconds. opening the app and playing the last played song takes up to 1 and half minutes! re...

Casual Listener

After reinstalling the app several times it's still incredibly slow on my iPhone 4. the bootprocess, searching, selecting songs etc. everything takes several seconds. opening the app and playing the ...

kunstlump

Casual Listener

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Trouble logging into account

I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have recently moved. I restarted my iPhone and deleted an...

Newbie

I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have r...

Swanny

Community Legend

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

Accepting family token

Message says oops problem try again later or I'm part of another family plan which I am not

Newbie

Message says oops problem try again later or I'm part of another family plan which I am not

1753115E

Visitor

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

No sound with earphones and bluetooth

I have reinstalled the app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a annoying buzz- sound...and there is sound when i play musi...

Newbie

I have reinstalled the  app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a a...

mrmonkeymonkey

Newbie

560 Views

1 replies

1 likes

  • 560 Views
  • 1 replies
  • 1 likes

Problemas con la app

Tengo un iPhone 5 con iOS 9.2 y tengo Spotify premium. Cada ve que usó la app, después de unos minutos se cierra. Ya reinicie el teléfono, elimine y descargue la app, y nada funciona. Alguna idea?

Newbie

Tengo un iPhone 5 con iOS 9.2 y tengo Spotify premium. Cada ve que usó la app, después de unos minutos se cierra. Ya reinicie el teléfono, elimine y descargue la app, y nada funciona. Alguna idea?

Jpgchief

Spotify Star

731 Views

1 replies

1 likes

Apple iPhone app
  • 731 Views
  • 1 replies
  • 1 likes

Lenovo Tablet AD song

Could anyone please tell me the name of the song featured in the Lenovo tablet ad on Spotify. Please reply asap

Newbie

Could anyone please tell me the name of the song featured in the Lenovo tablet ad on Spotify. Please reply asap 

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
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Can't play anything on any mobile device

I can't play anything on either my iPad or my HTC, no matter how many times I redownload the app. It doesn't show the can't play track banner, it just freezes and sometimes crashes afterwards. Also, the tracks on a playlist appear gray and not white....

Newbie

I can't play anything on either my iPad or my HTC, no matter how many times I redownload the app. It doesn't show the can't play track banner, it just freezes and sometimes crashes afterwards. A...

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

New to Spotify

I'm one of I'm sure many new subscribers after the fall of rdio. While still trying to get use to all the great new formats to enjoy, there are a few that I either can't find, or hope that you'll consider in the future.1. I would really like to add m...

Newbie

I'm one of I'm sure many new subscribers after the fall of rdio. While still trying to get use to all the great new formats to enjoy, there are a few that I either can't find, or hope that you'll con...

JPalma

Gig Goer

697 Views

1 replies

0 likes

artwork
autoplay
Sleep mode
  • 697 Views
  • 1 replies
  • 0 likes

Can't make playlists available offline

Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one point it just said stop, and i can't make anymore pla...

Newbie

Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one po...

user-removed

Not applicable

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

I can't get in my acount

No me deja entrar en mi cuenta mediante la app de iPhone me sale correo l contraseña incorrecta, pero en la web si me deja iniciar sesión con el mismo correo y contraseña, además he cambiado la contraseña varías veces y me sigue poniendo errónea desp...

Newbie

No me deja entrar en mi cuenta mediante la app de iPhone me sale correo l contraseña incorrecta, pero en la web si me deja iniciar sesión con el mismo correo y contraseña, además he cambiado la contr...

301 Views

0 replies

1 likes

  • 301 Views
  • 0 replies
  • 1 likes

Solved!! Lost Spotify app

Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?

Casual Listener

Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?

jmscaife

Casual Listener

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

App crashing when playing a specific album

Two days ago I downloaded a new mixtape and proceeded to get it into spotify. I synced it into my phone and everything worked fine. Pass forward half a day when I tried to play any of the songs on my phone it played a few seconds and then crashed. I ...

Newbie

Two days ago I downloaded a new mixtape and proceeded to get it into spotify. I synced it into my phone and everything worked fine. Pass forward half a day when I tried to play any of the songs on my...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Ugh....how can I see only downloaded music in the app on iPhone?

Is there a way to see only the music I have downloaded in the iPhone app? When I click "my music" I get a huge stream of music that includes everything I've listened to. I just want to see what's on my phone, and I want it organized in some coherent ...

Casual Listener

Is there a way to see only the music I have downloaded in the iPhone app?   When I click "my music" I get a huge stream of music that includes everything I've listened to. I just wan...

Nik-wismerhill

Newbie

28649 Views

6 replies

5 likes

  • 28649 Views
  • 6 replies
  • 5 likes

Volume slider iPhone & iPad

The Slider are away. Accidently or is that an "Upgrade"? Who knows?

Newbie

The Slider are away. Accidently or is that an "Upgrade"?  Who knows?

JPalma

Gig Goer

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Account

I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt from "Free" to "Premium" and will I be charged aga...

Casual Listener

I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt...

user-removed

Not applicable

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Syncing Desktop Library with my Iphone

I am newly converted to spotify from Rdio but boy is this not as intuitive. So, I add albums that I like to my "My Music" using the spotify Desktop app on a windows computer. When I open the Spotify App on my iphone, none of the new music I add appea...

Newbie

I am newly converted to spotify from Rdio but boy is this not as intuitive.  So, I add albums that I like to my "My Music" using the spotify Desktop app on a windows computer.  When I open ...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
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payed but no premium

i get premium for free from rogers, ive had it for about 2 months and nowspotify sent emails saying they wre unable to take my payment, everythin is fine on rogers end, i called and checked everything, it is spotify that will not take the payments fr...

Casual Listener

i get premium for free from rogers, ive had it for about 2 months and nowspotify sent emails saying they wre unable to take my payment, everythin is fine on rogers end, i called and checked everythin...

1090 Views

0 replies

0 likes

  • 1090 Views
  • 0 replies
  • 0 likes

Music not playing while on wifi

Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s iOS 9.2) Phone: iPhone 6 Plus iOS 9.2Spotify Versi...

Newbie

Issue description: While on wifi music plays for only 5 to 11 seconds before stopping. Both at home and work networks. The issue persists when I logged into my account on my friends device (iPhone 6s...

329 Views

0 replies

1 likes

  • 329 Views
  • 0 replies
  • 1 likes

Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

Casual Listener

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?

mauricegl

Casual Listener

833 Views

4 replies

0 likes

  • 833 Views
  • 4 replies
  • 0 likes