Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
  • 95448 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

  • 123789 Views
  • 19 replies
  • 38 likes

Premium charge on free trial

I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!

Newbie

I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!

osornios

Spotify Star

661 Views

1 replies

0 likes

free trial
Premium payment
  • 661 Views
  • 1 replies
  • 0 likes

How to remove downloaded songs from iphone IN the mobile app...and other general gripes and wishes.

Spotify drives me insane. I miss Rdio more every day, but I digress...The issue I'm having is I can't figure out how to remove entire albums, or entire artists, from the mobile app. I want to remove some things, free up space, and then add new music....

Casual Listener

Spotify drives me insane. I miss Rdio more every day, but I digress... The issue I'm having is I can't figure out how to remove entire albums, or entire artists, from the mobile app. I want to rem...

osornios

Spotify Star

10750 Views

1 replies

0 likes

  • 10750 Views
  • 1 replies
  • 0 likes

New update

I just did an update and now it won't let me get into the app. I've shut my phone off and I've tried deleting the app to reinstall again and I can't even do that. Is anyone having the same issues. I have iOS phone.

Casual Listener

I just did an update and now it won't let me get into the app. I've shut my phone off and I've tried deleting the app to reinstall again and I can't even do that. Is anyone having the same issues. I ...

Cyndean05

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Solved!! Running update available, but not Shows

So I've been waiting for the podcast update for Spotify, and haven't seen it anywhere on my dashboard so I figured it was a gradual rollout. But the Running update is now available on my app. Is anybody else missing the "Shows" update? I'm on an iPho...

Regular

So I've been waiting for the podcast update for Spotify, and haven't seen it anywhere on my dashboard so I figured it was a gradual rollout. But the Running update is now available on my app. Is anyb...

user-removed

Not applicable

8089 Views

32 replies

1 likes

  • 8089 Views
  • 32 replies
  • 1 likes

Glitch downloading offline

Hi I noticed that this app ver. Has a glitch it doesn't download the music for offline use. I tied resetting the settings and doesn't download no music. I have the student premium.

Casual Listener

Hi I noticed that this app ver. Has a glitch it doesn't download the music for offline use. I tied resetting the settings and doesn't download no music. I have the student premium.

jimblatzheim

Gig Goer

1082 Views

1 replies

2 likes

Download mode doesn't work
  • 1082 Views
  • 1 replies
  • 2 likes

Randomly crashing on ios 9

I've been looking through posts similat to the problems I've been having, but they all mentiom ios 8. I currently have ios 9.3 on an iPhone 6, and my music has been crashing sporadically lately. Usually every 20 or 30 minutes to an hour the app will ...

Newbie

I've been looking through posts similat to the problems I've been having, but they all mentiom ios 8. I currently have ios 9.3 on an iPhone 6, and my music has been crashing sporadically lately. Usua...

Jordi

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Solved!! Won't sync local files, says it's pending all the time

I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that all the songs disappeared in my local files playlis...

Regular

I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that ...

Sarai_3891

Newbie

37671 Views

66 replies

8 likes

  • 37671 Views
  • 66 replies
  • 8 likes

Solved!! Constant crashes on iPhone (iOS 8.2)

Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of Spotify) makes everything crash. I've restarted my...

Regular

Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of...

McOwners

Casual Listener

3498 Views

10 replies

0 likes

  • 3498 Views
  • 10 replies
  • 0 likes

Not being able to log into my account

I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signing in on my iphone but it said there was an error w...

Newbie

I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signi...

osornios

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Some songs don't play

Hi,I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them.Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn't play, they just appear (for example the song graveya...

Casual Listener

Hi, I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them. Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn...

CleoPol

Casual Listener

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

SPOTIFY ON IPHONE

HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? Typical bird question I'm sure but if the music playing ...

Newbie

HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? T...

MaryS

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Family premium

I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.

Newbie

I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.

osornios

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Can't save to My Music on IOS/iPhone...?

So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To save more, you'll need to remove some songs or albu...

Newbie

So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To ...

brookebickley

Newbie

1903 Views

6 replies

8 likes

  • 1903 Views
  • 6 replies
  • 8 likes

Solved!! iPhone 5S won't play any songs online or offline that I've downloaded offline

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I then thought I'd check out the offline features on ...

Casual Listener

I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I ...

wildfitzy

Casual Listener

6357 Views

5 replies

0 likes

iPhone 5S
Offline playlists unavailable
songs unavailable
  • 6357 Views
  • 5 replies
  • 0 likes

Solved!! Moving playlist from iphone to pc

I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other way round.

Newbie

I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other...

nowayniggah

Newbie

2910 Views

2 replies

0 likes

  • 2910 Views
  • 2 replies
  • 0 likes

No Party Mode

Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.

Casual Listener

Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.

MattSuda

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Still streaming when offline mode activated

Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. Only works when im online. It's really annoying as th...

Newbie

Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. On...

MattSuda

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Song is jumping

Why the song played fast forward? Any idea? Is it because of my iphone setting?please help

Casual Listener

Why the song played fast forward? Any idea? Is it because of my iphone setting?please help

shat4

Casual Listener

1068 Views

9 replies

0 likes

  • 1068 Views
  • 9 replies
  • 0 likes

Local files greyed out

hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify. They show up on my ipad but they are greyed out, ...

Casual Listener

hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

No salen carátulas ni letras

Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como si no exitiesen. Me lo he desistalado y vuelto a i...

Newbie

Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como...

osornios

Spotify Star

2838 Views

1 replies

1 likes

  • 2838 Views
  • 1 replies
  • 1 likes