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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

  • 30721 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95444 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

  • 293867 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

  • 123781 Views
  • 19 replies
  • 38 likes

Offline saved Albums aren't displaying

Hi,I got a huge problem which makes spotify unenjoyable on my iPhone. Every time after my mobile data is slowed down by my provider, I can't listen to my saved albums (& artists) anymore - the app still displays them and the green arrow is also there...

Newbie

Hi, I got a huge problem which makes spotify unenjoyable on my iPhone. Every time after my mobile data is slowed down by my provider, I can't listen to my saved albums (& artists) anymore - th...

frokostposer

Newbie

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

iPhone Isn't Syncing Local Files Album Artwork

My apologizes if this is already a thread but I'm in a rush right now and I'd really like an answer. I have premium so I can sync local files to my phone. I used to have maybe 60 songs synced and all of the songs with album artwork on the file had co...

Regular

My apologizes  if this is already a thread but I'm in a rush right now and I'd really like an answer.   I have premium so I can sync local files to my phone. I used to have maybe 60 songs...

Michaelpnix

Casual Listener

1257 Views

1 replies

0 likes

album artwork
iPhone 5S
  • 1257 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing (Iphone)

Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybody know how to fix this problem. Help would be nice...

Casual Listener

Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybo...

mwsb

Casual Listener

10705 Views

12 replies

0 likes

  • 10705 Views
  • 12 replies
  • 0 likes

Track unavailable on mobile but not on desktop

So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I searched for them and noticed i couldnt find them throu...

Newbie

So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I sear...

Juanathan

Casual Listener

831 Views

1 replies

3 likes

  • 831 Views
  • 1 replies
  • 3 likes

It's not working

I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this please I have enough storage too

Casual Listener

I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this ...

Khen21

Casual Listener

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Solved!! Notifications

My notifications have stopped working across both my IOS device and my windows Desktop app. I tried removing and re-installing and checked all the notification settings. Can someone help?

Music Fan

My notifications have stopped working across both my IOS device and my windows Desktop app.   I tried removing and re-installing and checked all the notification settings.   Can someone...

osornios

Spotify Star

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Family premium

I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a normal account, so now I don't know how to log back in a...

Newbie

I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a norma...

osornios

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Facebook name on spotify

Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify on my iphone. I deleted the app and redownloaded it ...

Newbie

Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify o...

MichaelJerzak

Composer

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

"Unsaving" songs

Hello guysI hope this question hasn't been asked too much but I didn't found a solution.I've got spotify premium and I downloaded a lot of songs. Now as my saving capacity is full I want to delete a few from my phone.How do I do that? I haven't found...

Newbie

Hello guys I hope this question hasn't been asked too much but I didn't found a solution. I've got spotify premium and I downloaded a lot of songs. Now as my saving capacity is full I want to del...

osornios

Spotify Star

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to sync playlists between iphones?

I had a bunch of local files that I synced to my iPhone a good while back. Everything was good.Since then though, that computer crashed and the local files were not backed up. No biggie, I still had my music on my phone.But then I got a new iPhone, a...

Regular

I had a bunch of local files that I synced to my iPhone a good while back. Everything was good. Since then though, that computer crashed and the local files were not backed up. No biggie, I still ha...

kbrooksc

Community Legend

2296 Views

5 replies

0 likes

Iphone playlists
local files
Syncing devices
  • 2296 Views
  • 5 replies
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Solved!! Spotify on iPhone 3GS?!

Answers in the guides says it should be possible for me to use spotify on iPhone 3GS. I can't get it to work so please tell me how.

Newbie

Answers in the guides says it should be possible for me to use spotify on iPhone 3GS. I can't get it to work so please tell me how.

Elizabethridt

Newbie

22845 Views

5 replies

1 likes

  • 22845 Views
  • 5 replies
  • 1 likes

Can Spotify account can pay the fee to another Spotify account ?

I bought a $10 gift card and i will avail the $0.99 but I don't wanna buy another gift card to another spotify account to avail the promo. Can a spotify account pay off the fee to another spotify account ?

Casual Listener

I bought a $10 gift card and i will avail the $0.99 but I don't wanna buy another gift card to another spotify account to avail the promo. Can a spotify account pay off the fee to another spotify acc...

jean3601

Community Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
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Chromecast & iPhone: Changing audio quality ?

Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway? Thanks, P.

Regular

Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway?   Thanks,   P.

Vnox

Newbie

3158 Views

3 replies

3 likes

iOS
iphone
quality
  • 3158 Views
  • 3 replies
  • 3 likes

Amount of offline songs on device

Is there anyway to tell how much offline content you currently have? I'm pretty sure I am way below the limit but my tracks are not dos,odating for offline use. They just say "Waiting to Download". is there any way to get any help? Does spotify have ...

Regular

Is there anyway to tell how much offline content you currently have? I'm pretty sure I am way below the limit but my tracks are not dos,odating for offline use. They just say "Waiting to Download". ...

MattSuda

Spotify Star

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

spotify extremely dysfunctional on iphone 4

i have an iphone 4, which i'm aware is basically vintage at this stage, and spotify barely works on it. it takes 5 minutes every time to load and almost every time it crashes after the first song and it's really frustrating and i'm slowly losing my w...

Newbie

i have an iphone 4, which i'm aware is basically vintage at this stage, and spotify barely works on it. it takes 5 minutes every time to load and almost every time it crashes after the first song and...

kbrooksc

Community Legend

820 Views

1 replies

0 likes

apple
iOS
IPHONE 4
kill me
Update
  • 820 Views
  • 1 replies
  • 0 likes

"Song not downloaded"

I converted several youtube songs to mp3's and then imported those songs into spotify. I can play all the songs on my computer, but when I try to play the same song on my phone, I get a pop up saying "song not downloaded" it then gives me directions ...

Casual Listener

I converted several youtube songs to mp3's and then imported those songs into spotify. I can play all the songs on my computer, but when I try to play the same song on my phone, I get a pop up saying...

ncarlson

Casual Listener

1007 Views

2 replies

0 likes

  • 1007 Views
  • 2 replies
  • 0 likes

Spotify Support

I need to contact Spotify support, help please!!!

Newbie

I need to contact Spotify support, help please!!!

mdewater

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!! Offline Album art not displaying after updating to iOS 9.3.1

The album art(s) in my offline playlists are not being displayed when I'm not connected to data. I am wondering if this has something to do with the latest iOS version? I tried re-installing the Spotify app and then restarting my phone but it did not...

Casual Listener

The album art(s) in my offline playlists are not being displayed when I'm not connected to data. I am wondering if this has something to do with the latest iOS version? I tried re-installing the Spot...

vRavi

Casual Listener

1927 Views

3 replies

0 likes

  • 1927 Views
  • 3 replies
  • 0 likes

Offline listening if I downgrade to free version

If I change my subscription from Premium back to the free version, do I still retain the tracks I have already downloaded to my device for offline listening or are they deleted in some way?Thanks.

Casual Listener

If I change my subscription from Premium back to the free version, do I still retain the tracks I have already downloaded to my device for offline listening or are they deleted in some way? Thanks.

Biffta999

Casual Listener

735 Views

2 replies

0 likes

  • 735 Views
  • 2 replies
  • 0 likes

Local files

So this is the second post I have psoted on this problem as since the last time i posted i have found out some new information. So i want my local files to be availible offline on my ipad so i saved them as my local files on my spotify on my macbook,...

Casual Listener

So this is the second post I have psoted on this problem as since the last time i posted i have found out some new information. So i want my local files to be availible offline on my ipad so i saved ...

mdewater

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes