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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

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  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 84103 Views
  • 19 replies
  • 37 likes
  • 84103 Views
  • 19 replies
  • 37 likes

Solved!! Spotify app says it's offline when it's not

I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make sure I navigate to playback -> settings and ensure offline mode is...

  • Casual Listener
  • I have an iphone 5 with iOS version 7.1 (11D167)   I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make ...
  • lealbruce
  • Music Fan
  • 14633 Views
  • 4 replies
  • 0 likes
  • 14633 Views
  • 4 replies
  • 0 likes

Discover Weekly does not update

Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please thank you heapshelp

  • Casual Listener
  • Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please 😞 thank you heapshelp
  • rjbeath
  • Newbie
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Logging in on multiple devices

I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?

  • Newbie
  • I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Won't download for offline use

Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at the top "downloading" but just shows 0 out of 25...I have a...

  • Casual Listener
  • Hi!   I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at...
  • jamiemp54
  • Casual Listener
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Locking phone stops Spotify playing

I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.

  • Music Fan
  • I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.
  • Analbatross
  • Casual Listener
  • 983 Views
  • 2 replies
  • 0 likes
  • iOS
  • 983 Views
  • 2 replies
  • 0 likes

Can't connect to Roberts radio with WiFi

I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so why doesn't it connect to the radio which is on my ...

  • Casual Listener
  • I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so...
  • Snowsride
  • Casual Listener
  • 1420 Views
  • 2 replies
  • 0 likes
  • 1420 Views
  • 2 replies
  • 0 likes

Solved!! Only plays one song and then no more

My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium-account for several years). I have logged in and out and I h...

  • Casual Listener
  • My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium...
  • OviiiOne
  • Community Legend
  • 10474 Views
  • 12 replies
  • 0 likes
  • 10474 Views
  • 12 replies
  • 0 likes

Articles ("A," "The") break alphabetical sorting in Your Music

Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the rest of the A's, and everything that begins with the w...

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  • Visitor
  • Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the res...
  • user-removed
  • Not applicable
  • 1208 Views
  • 9 replies
  • 0 likes
  • 1208 Views
  • 9 replies
  • 0 likes

Problem Bluetooth car renault

I do not know if it's just here to talk about this problem, anything I'm sorry.Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's computer can not handle the transfer range that spotify...

  • Newbie
  • I do not know if it's just here to talk about this problem, anything I'm sorry. Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's co...
  • 652 Views
  • 0 replies
  • 0 likes
  • 652 Views
  • 0 replies
  • 0 likes

Solved!! Playlists gone and unable to play music for last 2 days

I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has changed, with the currently playing song element now different to a few days a...

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  • Gig Goer
  • I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken.    The  UI has change...
  • Hotblack
  • Gig Goer
  • 756 Views
  • 8 replies
  • 0 likes
  • 756 Views
  • 8 replies
  • 0 likes

Spotify not working on ipad

I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my iPod.

  • Casual Listener
  • I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my ...
  • Hotblack
  • Gig Goer
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

iOS lock screen radio menu

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this has been asked before.

  • Newbie
  • A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it?   sorry if this ha...
  • 272 Views
  • 0 replies
  • 1 likes
  • 272 Views
  • 0 replies
  • 1 likes

App Crashing Constantly

My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to report it or download the old version again.Is anyon...

  • Newbie
  • My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to r...
  • cittauk
  • Regular
  • 585 Views
  • 4 replies
  • 1 likes
  • 585 Views
  • 4 replies
  • 1 likes

Download stops for no reason

Hi, I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is enough space on my iPhone, it was always active, never in stand-b...

  • Casual Listener
  • Hi,    I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is...
  • Jordi
  • Community Legend
  • 16059 Views
  • 5 replies
  • 1 likes
  • 16059 Views
  • 5 replies
  • 1 likes

New subscriber with a problem

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is online. Logged out of Spotify and logged back in a...

  • Newbie
  • I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is...
  • jean3601
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Offline albums disappeared

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone

  • Music Fan
  • As the title says, randomly all my albums I have saved for offline listening disappeared from my phone 😕    
  • jean3601
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

How can I see only the music that I have synced offline

I came to Spotify from Rdio and have been extremely frustrated with the offline experience. I prefer to sync albums and not playlists but have an extremely difficult time finding which albums have been downloaded as I am forced to search through my e...

  • Newbie
  • I came to Spotify from Rdio and have been extremely frustrated with the offline experience.  I prefer to sync albums and not playlists but have an extremely difficult time finding which albums h...
  • MattSuda
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Search engine.

My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!

  • Newbie
  • My search engine wont work....at all. Uninstalled. Reinstalled. Nothing. On a brand new iphone 6. Was working before, isnt now. Any help?!
  • jean3601
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

An Error Occurred: Interesting situation

I have an iPhone 6s. Premium spotify. Never had any issue with spotify before today. Won't pull up from my artists, the search button, or my home page. But it will load Discovery weekly and Playlists and the Radio Button. Very weird. I have reinstall...

  • Newbie
  • I have an iPhone 6s.  Premium spotify.  Never had any issue with spotify before today.  Won't pull up from my artists, the search button, or my home page.  But it will load D...
  • jean3601
  • Community Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes