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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238082 Views

27 replies

5 likes

  • 238082 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119343 Views

118 replies

13 likes

Other
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  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2725 Views

0 replies

0 likes

iOS
  • 2725 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305651 Views

62 replies

16 likes

  • 305651 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130970 Views

19 replies

38 likes

  • 130970 Views
  • 19 replies
  • 38 likes

Different songs on my Play list that I don't want

I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho I never wanted them. It's very annoying please hel...

Casual Listener

I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho...

osornios

Spotify Star

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

iPhone Six skips over songs with steering wheel controls

iPhone SixConnected via USB2015 Subaru Forester While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried this while playing iTunes and it's not an issue. Anyone else havi...

Casual Listener

iPhone Six Connected via USB 2015 Subaru Forester   While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried t...

349 Views

0 replies

0 likes

  • 349 Views
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All Playlists "Premium Feature"

I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How can I get the playlists + ads back? Thanks!

Newbie

I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How ...

OviiiOne

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Lost playlist

Hi. I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing. I am absolutely sure I logged in to the right account. I have logged out and in a...

Newbie

Hi.   I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing.   I am absolut...

MattSuda

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Downloading music for offline

HI I successfully download music onto my ipod for offline playing but it often (after a week or two) wipes itself and I need to go throughy "my music" again set to download each artist or album over tagain to down load it again.. Very annoying Any id...

Newbie

HI   I successfully download music onto my ipod for offline playing but it often (after a week or two)  wipes itself and I need to go throughy "my music" again set to download each artist...

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

song switch to "playing song from search..." I have never searched and don't want.

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have never searched. like DarkH+1, or Midday+Mix-up, or Ocean + S...

Newbie

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have neve...

MattSuda

Spotify Star

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Solved!! Playlist/Songs won't download on iPad Pro

Hi,I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just recently. I can see the songs I downloaded when I'm offli...

Casual Listener

Hi, I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just rece...

MattSuda

Spotify Star

588 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

every time I close my spotify deletes songs saved

Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you recheck everything again.Using an iPhone 6S and the s...

Casual Listener

Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you...

MattSuda

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

A lot of noise and no music

Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected. Is there someone with the same problem or the solution to this?

Newbie

Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected.  Is there ...

MattSuda

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spoitfy is eating MB

Hi! I've read that spotify on high quality take approx. 115 MB / hour.Just listened to 1 song (4min) and lost 130 MB.Then with the spotify app on, but without playing any music i continue losing crazy amount of MB. Went from 255 MB used to now 620 MB...

Casual Listener

Hi!   I've read that spotify on high quality take approx. 115 MB / hour. Just listened to 1 song (4min) and lost 130 MB. Then with the spotify app on, but without playing any music i co...

MattSuda

Spotify Star

1657 Views

5 replies

1 likes

  • 1657 Views
  • 5 replies
  • 1 likes

Songs disappearing from playlist despite still being on Spotify databse

Today I was listening to Happy Cycling by Boards of Canada and tried to come back to the song later to play it but it had been removed completely from all my playlists, despite having only listened to it a few hours previously and not tampered with t...

Regular

Today I was listening to Happy Cycling by Boards of Canada and tried to come back to the song later to play it but it had been removed completely from all my playlists, despite having only listened t...

MattSuda

Spotify Star

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Taylor Swift feat....

I just downloaded Taylor Swift's album RED and the songs where she is singing with another person won't download onto my phone. I have it on my Itunes, and can listen it there, and on my computer. Is there anyway to fix this?

Casual Listener

I just downloaded Taylor Swift's album RED and the songs where she is singing with another person won't download onto my phone.  I have it on my Itunes, and can listen it there, and on my comput...

MattSuda

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Keeps on logging out

I have the app on my iPhone and IPad. On my iaphone, the apps keeps on logging me out which leads me to downloading all the songs on my playlist again.. And ofcourse, eats up my data again. And on my iPad, the available offline options keeps on turni...

Newbie

I have the app on my iPhone and IPad. On my iaphone, the apps keeps on logging me out which leads me to downloading all the songs on my playlist again.. And ofcourse, eats up my data again. And on my...

MattSuda

Spotify Star

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Solved!! "Turn off Airplane mode..." Pop up in Offline mode

I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mode or use-wifi to Access Data".Meaning before switch...

Music Fan

I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mod...

MattSuda

Spotify Star

11375 Views

3 replies

2 likes

  • 11375 Views
  • 3 replies
  • 2 likes

No Album Cover Offline

I have a iPhone 6 Plus with iOS 9.3When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do. I remove the app and reinstall again but stillthe same . Anyone having the same problem? Offline (No wi-fi, no mob...

Visitor

I have a iPhone 6 Plus with iOS 9.3 When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do.  I remove the app and reinstall again but still the sam...

MattSuda

Spotify Star

1256 Views

4 replies

0 likes

  • 1256 Views
  • 4 replies
  • 0 likes

Gobbling data for offline only?

Hey fellas, So, I have a bunch of albums downloaded, since my intention is to listen without wasting my (2 GB) data plan. As of today, when the new month starts for me, I started monitoring apps, and I listened to 4 songs from an album (again, all of...

Visitor

Hey fellas,   So, I have a bunch of albums downloaded, since my intention is to listen without wasting my (2 GB) data plan.   As of today, when the new month starts for me, I started mo...

MattSuda

Spotify Star

475 Views

1 replies

1 likes

  • 475 Views
  • 1 replies
  • 1 likes

Spotify will not work in my car

Hello I have a iPhone 6 and I downloaded all of my music but it still will not play in my car .. Need help now

Newbie

Hello I have a iPhone 6 and I downloaded all of my music but it still will not play in my car .. Need help now

MattSuda

Spotify Star

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Spotify doesn't appear the covers

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, if I'm paying for this service, why my iPod look li...

Visitor

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, ...

MattSuda

Spotify Star

870 Views

1 replies

0 likes

cover
iOS
ipod
Premium
  • 870 Views
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  • 0 likes