Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242742 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125957 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452167 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307935 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is gone. All the arrow gives you now is the album artwo...
I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is g...
Spotify Star
562 Views
3 replies
0 likes
Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago before updating and works on my desktop app. UPDATE: H...
Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago bef...
Spotify Star
723 Views
1 replies
0 likes
iPhone 6 - IOS 9.3.1App version - 5.4.0.1011 (premium account)Free space on the phone: 50 GBI was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the phone turned of and would only turn back on if I connected th...
iPhone 6 - IOS 9.3.1 App version - 5.4.0.1011 (premium account) Free space on the phone: 50 GB I was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the ph...
Spotify Star
451 Views
1 replies
0 likes
Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then it will find a new song... hope this makes sense! This ...
Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then...
Spotify Star
390 Views
1 replies
0 likes
I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs.Anyone who can help me with that?It's very annoying to downloand again more than 1000 songs. That...
I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs. Anyone who can help me with that? It's very...
Spotify Star
1430 Views
3 replies
0 likes
STR:- go to a playlist or 'My songs'- start shuffle playback of all songs- skip e.g four songs during playback and remember them.- add the fifth song to an existing playlist of yours or 'MySongs' by pressing ' ... ' in playback view and select 'add t...
STR: - go to a playlist or 'My songs' - start shuffle playback of all songs - skip e.g four songs during playback and remember them. - add the fifth song to an existing playlist of yours or 'MySo...
Spotify Star
1997 Views
1 replies
0 likes
My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus
My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus
Spotify Star
1021 Views
3 replies
0 likes
I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed
I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed
Not applicable
413 Views
1 replies
0 likes
Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this month and no luck with my free spotify premium as well...
Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this mon...
Not applicable
470 Views
1 replies
0 likes
this week something changed.usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune.its not working.we have reset our account, updated cc info, erased and reset spotify on each device....not s...
this week something changed. usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune. its not working. we have reset our account, updated ...
Casual Listener
855 Views
4 replies
0 likes
Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something
Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something
Casual Listener
636 Views
2 replies
0 likes
Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify on both my iPhone and my laptop. I am 100% sure that both my laptop...
Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify...
Newbie
22205 Views
19 replies
1 likes
I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available offline unless I'm on WiFi?
I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available o...
Spotify Star
3457 Views
1 replies
0 likes
I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and turn it on then off again for it too stop. It's happ...
I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and t...
Regular
779 Views
3 replies
0 likes
I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....
I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....
Community Legend
432 Views
1 replies
0 likes
I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account? I just upgraded to premium and have connected my device to my computer. I clicked on devices when it came up and clicked "Sync all m...
I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account? I just upgraded to premium and have connected my device to my computer.&nbs...
Newbie
570 Views
2 replies
0 likes
So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re installing, plus on the website. Im not sitting with a 12...
So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re instal...
Spotify Star
468 Views
2 replies
0 likes
Hi everyone,I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy.the problem is Unless you turn it off, Spotify is publishing all of you...
Hi everyone, I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy. the problem is...
Newbie
495 Views
1 replies
0 likes
I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone.There is over 23 GB of space left on my phone and I have not downloaded the maximum amoun...
I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone. There is over 23 GB of space left on...
Community Legend
686 Views
2 replies
0 likes
I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back again. I have full internet and I even tried using...
I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back...
Roadie
1552 Views
2 replies
1 likes
