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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232781 Views

27 replies

5 likes

  • 232781 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114338 Views

116 replies

13 likes

Other
  • 114338 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2329 Views

0 replies

0 likes

iOS
  • 2329 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304008 Views

61 replies

16 likes

  • 304008 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129705 Views

19 replies

38 likes

  • 129705 Views
  • 19 replies
  • 38 likes

Solved!! "Turn off Airplane mode..." Pop up in Offline mode

I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mode or use-wifi to Access Data".Meaning before switch...

Music Fan

I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mod...

MattSuda

Spotify Star

11318 Views

3 replies

2 likes

  • 11318 Views
  • 3 replies
  • 2 likes

No Album Cover Offline

I have a iPhone 6 Plus with iOS 9.3When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do. I remove the app and reinstall again but stillthe same . Anyone having the same problem? Offline (No wi-fi, no mob...

Visitor

I have a iPhone 6 Plus with iOS 9.3 When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do.  I remove the app and reinstall again but still the sam...

MattSuda

Spotify Star

1244 Views

4 replies

0 likes

  • 1244 Views
  • 4 replies
  • 0 likes

Gobbling data for offline only?

Hey fellas, So, I have a bunch of albums downloaded, since my intention is to listen without wasting my (2 GB) data plan. As of today, when the new month starts for me, I started monitoring apps, and I listened to 4 songs from an album (again, all of...

Visitor

Hey fellas,   So, I have a bunch of albums downloaded, since my intention is to listen without wasting my (2 GB) data plan.   As of today, when the new month starts for me, I started mo...

MattSuda

Spotify Star

466 Views

1 replies

1 likes

  • 466 Views
  • 1 replies
  • 1 likes

Spotify will not work in my car

Hello I have a iPhone 6 and I downloaded all of my music but it still will not play in my car .. Need help now

Newbie

Hello I have a iPhone 6 and I downloaded all of my music but it still will not play in my car .. Need help now

MattSuda

Spotify Star

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Spotify doesn't appear the covers

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, if I'm paying for this service, why my iPod look li...

Visitor

Well, when I started to pay for Spotify Premium, I downloaded in my Samsung, but, I transfer my music to my iPod, but, when I'm offline, the covers of the albums in my iPod doesn't appears, I think, ...

MattSuda

Spotify Star

863 Views

1 replies

0 likes

cover
iOS
ipod
Premium
  • 863 Views
  • 1 replies
  • 0 likes

Spotify mobile giving error message

I am getting an "Error try again" message every time I try to go to Home or Search on The Spotify mobile app (I have premium). The Radio seems to work and I can access my regular playlist, but nothing else. I have tried downloading all updates, turni...

Casual Listener

I am getting an "Error try again" message every time I try to go to Home or Search on The Spotify mobile app (I have premium). The Radio seems to work and I can access my regular playlist, but nothin...

MattSuda

Spotify Star

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

iOS 'send to' feature does not work.

Hi. When I search for friends (non Facebook) on the 'send to' feature in order to share songs, it says there is 'no results'. How do I share songs with non Facebook friends by sending it straight to their inbox? I don't want to use email or be copyin...

Regular

Hi. When I search for friends (non Facebook) on the 'send to' feature in order to share songs, it says there is 'no results'. How do I share songs with non Facebook friends by sending it straight to ...

MattSuda

Spotify Star

989 Views

2 replies

0 likes

iOS
send to
share music
  • 989 Views
  • 2 replies
  • 0 likes

Paying customer STILL cant Login... STILL!

I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed.I'm a software architect and I know its VERY easy to design or fix authentication/lo...

Casual Listener

I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed. I'm a software architect and ...

MattSuda

Spotify Star

648 Views

1 replies

0 likes

Logon failure
  • 648 Views
  • 1 replies
  • 0 likes

Can't login error code 408, please help ):

I can't log into my account with the error code 408, the country in my profile is Canada but now I am currently staying in Japn. I want to change the country in my profile but fail. There is only one choice in the Country row, even i deleted the post...

Newbie

I can't log into my account with the error code 408, the country in my profile is Canada but now I am currently staying in Japn. I want to change the country in my profile but fail. There is only one...

MattSuda

Spotify Star

1497 Views

1 replies

0 likes

  • 1497 Views
  • 1 replies
  • 0 likes

I just want to listen to the album in the order the artist intended....

I am a premium user. I like to listen to full albums in order. But if I go to an artist and then their albums there is only a large "Shuffle Play" button. Typically I'll just touch the first song but occasionally it still will play in some random ord...

Newbie

I am a premium user.  I like to listen to full albums in order.  But if I go to an artist and then their albums there is only a large "Shuffle Play" button.  Typically I'll just touch ...

MattSuda

Spotify Star

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

No puedo acceder a mi familia

HolaMe intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

Casual Listener

Hola Me intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

piesdescalzos

Newbie

808 Views

1 replies

0 likes

SPOTIFY - CANNOT LOGIN ON IPHONE 5S - PREMIUM
  • 808 Views
  • 1 replies
  • 0 likes

Block / Hide / Blacklist tracks or artists

This album don't work only white noise, please help ! : Miguel Campello - Chatarrero en Directo

Newbie

This album don't work only white noise, please help ! :   Miguel Campello - Chatarrero en Directo 

osornios

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Only want Offline on 1/2 Mobile Devices

I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx! Everytime I run Spotify with Wi-Fi on the mobile device I don't want offline playlists - songs start downloading. How can I...

Newbie

I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx!   Everytime I run Spotify with Wi-Fi on the mobile device I don't...

osornios

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Add songs

So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.

Newbie

So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.

JCdotnl

Roadie

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

7 day trial

if I accidentally click dismiss on a 7 day trial will it ask me again

Newbie

if I accidentally click dismiss on a 7 day trial will it ask me again

gnovella16

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Activate Offline mode when using cellular data

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I make a playlist absolutely fine. I then click availa...

Visitor

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I m...

bfoxcar

Casual Listener

7774 Views

3 replies

0 likes

  • 7774 Views
  • 3 replies
  • 0 likes

Offline syncing says too many accounts

Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've checked the offline devices and it shows my phone 3 time...

Casual Listener

Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've check...

Jarettb10

Casual Listener

1192 Views

3 replies

0 likes

  • 1192 Views
  • 3 replies
  • 0 likes

iPhone won't sync local files from PC

My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are grayed out and not downloaded and won't play. I hav...

Casual Listener

My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are ...

venustojesus

Newbie

1153 Views

3 replies

0 likes

  • 1153 Views
  • 3 replies
  • 0 likes

Can't conect to Facebook

Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later

Regular

Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later

Benjamin92

Regular

2036 Views

5 replies

0 likes

Facebook
  • 2036 Views
  • 5 replies
  • 0 likes

Notifications not displayed, follower count incorrect

Hi, I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help would be greatly appreciated. I have an iPhone 6. Thanks

Regular

Hi,   I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help...

etxo_

Regular

2158 Views

12 replies

1 likes

  • 2158 Views
  • 12 replies
  • 1 likes