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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95435 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123774 Views

19 replies

38 likes

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Installing the app

Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to but stops after a second. Someone please help!

Newbie

Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to...

willyb321

Music Fan

362 Views

1 replies

0 likes

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Suggestions for restoring my playlists Etc?

New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.

Newbie

New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.

MattSuda

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
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Deleted songs from playlist

Hey I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of those I've added in the past 1.5 months or so. Is there any...

Newbie

Hey   I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of...

osornios

Spotify Star

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Deleted playlist

Hello,before the midday I wanted to log in on my Spotify account but it wasn´t possible. I don´t remember now, but an "error" was mentioned. After that I paid for Spotify Premium for the next month. However, after the payment and logging in, all my p...

Regular

Hello, before the midday I wanted to log in on my Spotify account but it wasn´t possible. I don´t remember now, but an "error" was mentioned. After that I paid for Spotify Premium for the next month...

dadalajf

Regular

420 Views

2 replies

0 likes

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  • 2 replies
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Problem with country

Sorry guys i'm from italy and i wanna use my spotify her in Australia But i can't go inside in my account for change my pass Because The 14 free days is expyre so what i have to do? Thank you William!

Newbie

Sorry guys i'm from italy and i wanna use my spotify her in Australia But i can't go inside in my account for change my pass Because The 14 free days is expyre so what i have to do? Thank you William!

Nico

Community Legend

336 Views

1 replies

0 likes

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  • 1 replies
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Login Failed

Hello - I hope someone can advise me on this. I have Spotify Prem. When I try to login on my Iphone I get this "LOGIN FAILED - Could not find the Spotify network (a DNS problem occured). Make sure your network connection is working and try again.' My...

Newbie

Hello - I hope someone can advise me on this.  I have Spotify Prem.   When I try to login on my Iphone I get this "LOGIN FAILED - Could not find the Spotify network (a DNS problem occured...

Kopiais

Newbie

2303 Views

3 replies

0 likes

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Disappointed!

this is soooo ridicuolus!!!!!!!!!!!! in so many ways! Im here paying 10 dollars that i can be paying for apple music and you guys dont have customer service, the songs are not even available when they are out!what is this??????????????????????? who c...

Casual Listener

this is soooo ridicuolus!!!!!!!!!!!! in so many ways! Im here paying 10 dollars that i can be paying for apple music and you guys dont have customer service, the songs are not even available when the...

kbrooksc

Community Legend

576 Views

3 replies

0 likes

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Account hacked?

Hey there! I just tried to log onto my Spotify and my password wouldn't work. I did a reset, got the email, reset the password and proceeded to log in. Once I was in I was surprised to find my picture and username were changed and all this music I ha...

Newbie

Hey there! I just tried to log onto my Spotify and my password wouldn't work. I did a reset, got the email, reset the password and proceeded to log in. Once I was in I was surprised to find my pictur...

kbrooksc

Community Legend

336 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't access my offline songs, after restarting the app

Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When I tap on an album, it says: "You haven't saved any...

Casual Listener

Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When...

Manowar99

Casual Listener

842 Views

2 replies

0 likes

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Songs not playing / randomly stopping

I am having issues with Spotify stopping songs in the middle / not moving on to the next song / not starting a song in the beginning. So every time I'm listening to a playlist I have to physically click for the next song every other song. This occurs...

Newbie

I am having issues with Spotify stopping songs in the middle / not moving on to the next song / not starting a song in the beginning. So every time I'm listening to a playlist I have to physically cl...

Corpsman09355

Newbie

471 Views

2 replies

0 likes

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  • 2 replies
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App won't open

Since installing v5.4 the app won't get past the loading screen. Using iPhone 5 with latest iOS.

Visitor

Since installing v5.4 the app won't get past the loading screen. Using iPhone 5 with latest iOS.

lise3

Casual Listener

333 Views

1 replies

0 likes

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  • 1 replies
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Syncing .M4A/.MP3 music to iphone - Album art is missing

Hi, when syncing music which was being purchased from legal sources like iTunes or self-ripped from CD and encoding them into .m4a or .mp3 and sync to my iphone the album art would always be missing. This is getting on my nerve 'cause all my tracks i...

Newbie

Hi, when syncing music which was being purchased from legal sources like iTunes or self-ripped from CD and encoding them into .m4a or .mp3 and sync to my iphone the album art would always be missing....

MattSuda

Spotify Star

1232 Views

2 replies

0 likes

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Spotify not working on iPhone 4S

I just got a couple of old iPhone 4s'es, but, to my shock and horror, Spotify is not working on either of them. I can log into the app, I can see the browse screen. But as soon as I try to open any playlist, wether my own or Spotify's own in the brow...

Casual Listener

I just got a couple of old iPhone 4s'es, but,  to my shock and horror, Spotify is not working on either of them. I can log into the app, I can see the browse screen. But as soon as I try to open...

olanormal

Casual Listener

3202 Views

3 replies

0 likes

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Solved!! Has Offline Downloading changed recently?

In the last week something seems to have changed for me. If I do the following:set a playlist to 'available offline'. streaming quality set to automaticdownload quality set to extreme'download using cellular' set to off.Until just recently, if I stre...

Roadie

In the last week something seems to have changed for me.   If I do the following: set a playlist to 'available offline'.  streaming quality set to automatic download quality set to ex...

Craigski

Roadie

3906 Views

19 replies

1 likes

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  • 19 replies
  • 1 likes

Ridiculous Data Usage

Spotify uses way to much data for iOS to the point it will cost me overage charges if I don't uninstall the app, in the 4 days I've had this new iphone spotify has used 2.6 gb of data and about 90% of the streaming I have done is through albums I dow...

Casual Listener

Spotify uses way to much data for iOS to the point it will cost me overage charges if I don't uninstall the app, in the 4 days I've had this new iphone spotify has used 2.6 gb of data and about 90% o...

Craigski

Roadie

1107 Views

3 replies

0 likes

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spotify

Hi Can anyone help, I am trying to sync my playlist on spotify onto my ipod I have looked at various how to sites and followed instructions but not working when i connect my ipod to my lap top with spotify open on it, the guides say it should appear ...

Casual Listener

Hi   Can anyone help,  I am trying to sync my playlist on spotify onto my ipod   I have looked at various how to sites and followed instructions  but not working   when...

sexyshoes50

Casual Listener

525 Views

2 replies

0 likes

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Play all songs from an artist in local files

Spotify's playlists are really great and that's one of the reasons why I can't let it go despite having apple music. So I've decided to transfer all my music to spotify. My problem is that if I want to play all the songs from an artist, in what way c...

Regular

Spotify's playlists are really great and that's one of the reasons why I can't let it go despite having apple music. So I've decided to transfer all my music to spotify. My problem is that if I want ...

eduard_bascon

Regular

1411 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify will no longer play in the background after yesterday's update?

I am on IPAD (after giving up on MAC after numerous problems following an update last year) - yesterday downloaded the latest update for Spotify and now it won't continue to play in the background when I use other apps (ie - games). It was fine until...

Regular

I am on IPAD (after giving up on MAC after numerous problems following an update last year) - yesterday downloaded the latest update for Spotify and now it won't continue to play in the background wh...

MattSuda

Spotify Star

12802 Views

3 replies

0 likes

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Error de cuenta

Por qué mi cuenta aparece gratis si ya pague?Ya llame al banco y dicen que no hay ningún problema ahí el cobro ya lo hicieron. Funcionaba bien hasta ayer, no sé qué hacer

Casual Listener

Por qué mi cuenta aparece gratis si ya pague? Ya llame al banco y dicen que no hay ningún problema ahí el cobro ya lo hicieron. Funcionaba bien hasta ayer, no sé qué hacer

osornios

Spotify Star

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Re: Spotify stops playing between each song.

I've had this problem for about 3 weeks now on my iphone. Have done a clean reinstall - logged off and logged back in, but the issue is not going away.

Newbie

I've had this problem for about 3 weeks now on my iphone. Have done a clean reinstall - logged off and logged back in, but the issue is not going away. 

Patkos96

Casual Listener

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes