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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238072 Views

27 replies

5 likes

  • 238072 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119324 Views

117 replies

13 likes

Other
  • 119324 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2725 Views

0 replies

0 likes

iOS
  • 2725 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305647 Views

62 replies

16 likes

  • 305647 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130969 Views

19 replies

38 likes

  • 130969 Views
  • 19 replies
  • 38 likes

Iphone App Crashed Big Time

iPhone 6 - IOS 9.3.1App version - 5.4.0.1011 (premium account)Free space on the phone: 50 GBI was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the phone turned of and would only turn back on if I connected th...

Regular

iPhone 6 - IOS 9.3.1 App version - 5.4.0.1011 (premium account) Free space on the phone: 50 GB I was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the ph...

MattSuda

Spotify Star

447 Views

1 replies

0 likes

Other
  • 447 Views
  • 1 replies
  • 0 likes

Skipping tracks issue, then plays them!

Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then it will find a new song... hope this makes sense! This ...

Newbie

Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then...

MattSuda

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Iphone logout and erasing offline playlists

I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs.Anyone who can help me with that?It's very annoying to downloand again more than 1000 songs. That...

Casual Listener

I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs. Anyone who can help me with that? It's very...

MattSuda

Spotify Star

1419 Views

3 replies

0 likes

  • 1419 Views
  • 3 replies
  • 0 likes

Adding song to playlist during shuffle restarts the shuffle queue

STR:- go to a playlist or 'My songs'- start shuffle playback of all songs- skip e.g four songs during playback and remember them.- add the fifth song to an existing playlist of yours or 'MySongs' by pressing ' ... ' in playback view and select 'add t...

Newbie

STR: - go to a playlist or 'My songs' - start shuffle playback of all songs - skip e.g four songs during playback and remember them. - add the fifth song to an existing playlist of yours or 'MySo...

MattSuda

Spotify Star

1984 Views

1 replies

0 likes

Shuffle in playlists
Shuffle in songs
  • 1984 Views
  • 1 replies
  • 0 likes

Alphabetical scrolling bar missing on right in playlist view?

My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus

Casual Listener

My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus

MattSuda

Spotify Star

1015 Views

3 replies

0 likes

  • 1015 Views
  • 3 replies
  • 0 likes

I pay and i can't get premium.

I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed

Newbie

I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed

user-removed

Not applicable

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this month and no luck with my free spotify premium as well...

Newbie

Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this mon...

user-removed

Not applicable

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

sharing a song

this week something changed.usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune.its not working.we have reset our account, updated cc info, erased and reset spotify on each device....not s...

Casual Listener

this week something changed. usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune. its not working. we have reset our account, updated ...

palaaudrey

Casual Listener

843 Views

4 replies

0 likes

  • 843 Views
  • 4 replies
  • 0 likes

I'm not being able to listen to the album carbono from lenine

Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something

Casual Listener

Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something

Whitepollyanna

Casual Listener

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Spotify does not sync music to iPhone

Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify on both my iPhone and my laptop. I am 100% sure that both my laptop...

Casual Listener

Hi everyone   Even though my iPhone appears in the 'devices' tab in Spotify,  spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify...

jesseisfriendly

Newbie

22192 Views

19 replies

1 likes

  • 22192 Views
  • 19 replies
  • 1 likes

Waiting for WiFi: won't download on LTE

I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available offline unless I'm on WiFi?

Newbie

I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available o...

osornios

Spotify Star

3448 Views

1 replies

0 likes

  • 3448 Views
  • 1 replies
  • 0 likes

New updates turns on cell data

I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and turn it on then off again for it too stop. It's happ...

Visitor

I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and t...

StegmeM

Regular

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes

I have purchased in appstore and doesnt work

I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....

Newbie

I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....

OviiiOne

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Spotify Premuim not syncing with iPhone

I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account? I just upgraded to premium and have connected my device to my computer. I clicked on devices when it came up and clicked "Sync all m...

Newbie

I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account?  I just upgraded to premium and have connected my device to my computer.&nbs...

liz9864

Newbie

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Spotify Premium Problem

So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re installing, plus on the website. Im not sitting with a 12...

Casual Listener

So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re instal...

osornios

Spotify Star

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
  • 0 likes

Huge battery sucker found and fixed!

Hi everyone,I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy.the problem is Unless you turn it off, Spotify is publishing all of you...

Newbie

Hi everyone, I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy. the problem is...

andi_c

Newbie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Syncing Local Files to iPhone

I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone.There is over 23 GB of space left on my phone and I have not downloaded the maximum amoun...

Newbie

I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone. There is over 23 GB of space left on...

OviiiOne

Community Legend

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Spotify "connecting..." On iPhone

I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back again. I have full internet and I even tried using...

Newbie

I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back...

Spaceboy88

Roadie

1542 Views

2 replies

1 likes

  • 1542 Views
  • 2 replies
  • 1 likes

Does not Scrobble over mobile data

This has been mentioned here over and over and seemingly still not been addressed. I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a no-go. Will this ever be resolved, I understand it's somet...

Visitor

This has been mentioned here over and over and seemingly still not been addressed.  I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a ...

JCdotnl

Roadie

1177 Views

1 replies

0 likes

  • 1177 Views
  • 1 replies
  • 0 likes

Spotify using cellular data even though it's connected to wifi

Man, it just goes from bad to worse for me. Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi? Support has been helping me with some issues I've been having with excessive cellular data usa...

Roadie

Man, it just goes from bad to worse for me.   Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi?   Support has been helping ...

Craigski

Roadie

1021 Views

2 replies

0 likes

  • 1021 Views
  • 2 replies
  • 0 likes