Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80797 Views
19 replies
37 likes

80797 Views
19 replies
37 likes

Spotify connect not present to connect to stereo

I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and the latest version of spotify app from March 2016 (5.1.0.10...

mah2059
Casual Listener
I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and...
2016-03-22 11:57:44 AM
2016-03-23 12:22:40 PM
mah2059
Casual Listener
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

offline sync

I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline mode except for the local files i.e the songs that...

cdeanda
Newbie
I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline...
2016-03-23 11:31:26 AM
149 Views
0 replies
0 likes

149 Views
0 replies
0 likes

Certain songs ending at 30 second mark

Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's the link: https://play.spotify.com/track/3MAWd9n76UhXObJBsv4hFB anyway...

kozzykozak
Casual Listener
Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's t...
2016-03-22 7:58:57 PM
2016-03-23 9:29:52 AM
Hotblack
Gig Goer
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Solved!! Spotify app says it's offline when it's not

I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make sure I navigate to playback -> settings and ensure offline mode is...

benfranklin79
Casual Listener
I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make ...
2014-04-06 3:56:10 PM
2016-03-23 6:59:46 AM
lealbruce
Music Fan
14622 Views
4 replies
0 likes

14622 Views
4 replies
0 likes

Discover Weekly does not update

Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please thank you heapshelp

baoha18
Casual Listener
Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please 😞 thank you heapshelp
2016-03-21 9:25:37 PM
2016-03-23 2:25:42 AM
rjbeath
Newbie
353 Views
3 replies
0 likes

353 Views
3 replies
0 likes

Logging in on multiple devices

I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?

Jarglasscock
Newbie
I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?
2016-03-23 2:17:24 AM
179 Views
0 replies
0 likes

179 Views
0 replies
0 likes

Won't download for offline use

Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at the top "downloading" but just shows 0 out of 25...I have a...

jamiemp54
Casual Listener
Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at...
2016-03-22 8:38:08 PM
2016-03-22 8:52:29 PM
jamiemp54
Casual Listener
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Locking phone stops Spotify playing

I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.

PersonalNadir
Music Fan
I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.
2015-09-16 5:59:40 PM
2016-03-22 8:14:19 PM
Analbatross
Casual Listener
969 Views
2 replies
0 likes
iOS

969 Views
2 replies
0 likes

Can't connect to Roberts radio with WiFi

I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so why doesn't it connect to the radio which is on my ...

Snowsride
Casual Listener
I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so...
2015-02-02 8:00:23 PM
2016-03-22 6:40:25 PM
Snowsride
Casual Listener
1412 Views
2 replies
0 likes

1412 Views
2 replies
0 likes

Solved!! Only plays one song and then no more

My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium-account for several years). I have logged in and out and I h...

aleema
Casual Listener
My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium...
2016-03-21 10:37:20 AM
2016-03-22 5:09:51 PM
OviiiOne
Community Legend
10432 Views
12 replies
0 likes

10432 Views
12 replies
0 likes

Articles ("A," "The") break alphabetical sorting in Your Music

Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the rest of the A's, and everything that begins with the w...

user-removed
Visitor
Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the res...
2016-02-04 4:16:47 PM
2016-03-22 4:32:29 PM
user-removed
Not applicable
1192 Views
9 replies
0 likes

1192 Views
9 replies
0 likes

Problem Bluetooth car renault

I do not know if it's just here to talk about this problem, anything I'm sorry.Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's computer can not handle the transfer range that spotify...

XyDahn
Newbie
I do not know if it's just here to talk about this problem, anything I'm sorry. Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's co...
2016-03-22 4:11:14 PM
647 Views
0 replies
0 likes

647 Views
0 replies
0 likes

Solved!! Playlists gone and unable to play music for last 2 days

I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has changed, with the currently playing song element now different to a few days a...

Hotblack
Gig Goer
I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has change...
2016-03-21 7:58:17 PM
2016-03-22 2:40:22 PM
Hotblack
Gig Goer
733 Views
8 replies
0 likes

733 Views
8 replies
0 likes

Im only able to hear like 30 seconds of every song

It is not my connection

ivoochoa
Regular
It is not my connection
2016-03-20 9:07:22 AM
2016-03-22 1:21:27 PM
Hotblack
Gig Goer
344 Views
2 replies
0 likes

344 Views
2 replies
0 likes

Spotify not working on ipad

I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my iPod.

metlhd3138
Casual Listener
I cant get Spotify to work on my iPad. I try to search for an artist, and it gives me an error message. The same thing happens when i try to go to the browse folder. However, the app DOES work on my ...
2016-03-21 2:15:40 PM
2016-03-22 1:19:49 PM
Hotblack
Gig Goer
360 Views
3 replies
0 likes

360 Views
3 replies
0 likes

iOS lock screen radio menu

A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this has been asked before.

Dividesbyz3r0
Newbie
A while ago whenever I listened to the radio there used to be a menu button that would show up on the lock screen allowing me to like or dislike a song. What happened to it? sorry if this ha...
2016-03-22 1:40:12 AM
269 Views
0 replies
1 likes

269 Views
0 replies
1 likes

App Crashing Constantly

My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to report it or download the old version again.Is anyon...

Rayalla
Newbie
My Spotify app on my phone is crashing every 20-30 minutes. And it's been doing this for over a week now, ever since I updated the app. Guessing I have a buggy version, but I can't find anywhere to r...
2016-03-18 7:20:11 AM
2016-03-21 10:51:01 PM
cittauk
Regular
578 Views
4 replies
1 likes

578 Views
4 replies
1 likes

Download stops for no reason

Hi, I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is enough space on my iPhone, it was always active, never in stand-b...

Maxllew
Casual Listener
Hi, I accidentally deleted my offline playlists (~850 songs] from my iPhone 4s, so I had to download them again. After around 200 songs the download stops for unknown reasons. There is...
2015-04-14 12:49:27 AM
2016-03-21 10:44:30 PM
Jordi
Community Legend
16024 Views
5 replies
1 likes

16024 Views
5 replies
1 likes

New subscriber with a problem

I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is online. Logged out of Spotify and logged back in a...

Michaelzuckerma
Newbie
I just joined. Have created playlists. My search feature suddenly stopped working. Says error , try again. I checked in Spotify's settings and it says I am online. Checked Safari connection and it is...
2016-03-07 6:04:25 PM
2016-03-21 10:15:08 PM
jean3601
Community Legend
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Offline albums disappeared

As the title says, randomly all my albums I have saved for offline listening disappeared from my phone

PIXELSURGERY
Music Fan
As the title says, randomly all my albums I have saved for offline listening disappeared from my phone 😕
2016-03-08 7:48:05 PM
2016-03-21 10:11:00 PM
jean3601
Community Legend
199 Views
1 replies
0 likes

199 Views
1 replies
0 likes

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