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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43904 Views

44 replies

10 likes

  • 43904 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109447 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302024 Views

62 replies

16 likes

  • 302024 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127978 Views

19 replies

38 likes

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  • 19 replies
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Waiting for WiFi: won't download on LTE

I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available offline unless I'm on WiFi?

Newbie

I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available o...

osornios

Spotify Star

3421 Views

1 replies

0 likes

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  • 1 replies
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New updates turns on cell data

I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and turn it on then off again for it too stop. It's happ...

Visitor

I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and t...

StegmeM

Regular

754 Views

3 replies

0 likes

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  • 3 replies
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I have purchased in appstore and doesnt work

I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....

Newbie

I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....

OviiiOne

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Spotify Premuim not syncing with iPhone

I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account? I just upgraded to premium and have connected my device to my computer. I clicked on devices when it came up and clicked "Sync all m...

Newbie

I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account?  I just upgraded to premium and have connected my device to my computer.&nbs...

liz9864

Newbie

559 Views

2 replies

0 likes

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  • 2 replies
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Spotify Premium Problem

So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re installing, plus on the website. Im not sitting with a 12...

Casual Listener

So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re instal...

osornios

Spotify Star

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Huge battery sucker found and fixed!

Hi everyone,I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy.the problem is Unless you turn it off, Spotify is publishing all of you...

Newbie

Hi everyone, I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy. the problem is...

andi_c

Newbie

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing Local Files to iPhone

I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone.There is over 23 GB of space left on my phone and I have not downloaded the maximum amoun...

Newbie

I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone. There is over 23 GB of space left on...

OviiiOne

Community Legend

665 Views

2 replies

0 likes

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Spotify "connecting..." On iPhone

I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back again. I have full internet and I even tried using...

Newbie

I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back...

Spaceboy88

Roadie

1531 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Does not Scrobble over mobile data

This has been mentioned here over and over and seemingly still not been addressed. I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a no-go. Will this ever be resolved, I understand it's somet...

Visitor

This has been mentioned here over and over and seemingly still not been addressed.  I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a ...

JCdotnl

Roadie

1168 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify using cellular data even though it's connected to wifi

Man, it just goes from bad to worse for me. Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi? Support has been helping me with some issues I've been having with excessive cellular data usa...

Roadie

Man, it just goes from bad to worse for me.   Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi?   Support has been helping ...

Craigski

Roadie

1008 Views

2 replies

0 likes

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Different songs on my Play list that I don't want

I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho I never wanted them. It's very annoying please hel...

Casual Listener

I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho...

osornios

Spotify Star

807 Views

3 replies

0 likes

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  • 3 replies
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iPhone Six skips over songs with steering wheel controls

iPhone SixConnected via USB2015 Subaru Forester While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried this while playing iTunes and it's not an issue. Anyone else havi...

Casual Listener

iPhone Six Connected via USB 2015 Subaru Forester   While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried t...

343 Views

0 replies

0 likes

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All Playlists "Premium Feature"

I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How can I get the playlists + ads back? Thanks!

Newbie

I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How ...

OviiiOne

Community Legend

408 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Lost playlist

Hi. I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing. I am absolutely sure I logged in to the right account. I have logged out and in a...

Newbie

Hi.   I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing.   I am absolut...

MattSuda

Spotify Star

390 Views

1 replies

0 likes

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  • 1 replies
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Downloading music for offline

HI I successfully download music onto my ipod for offline playing but it often (after a week or two) wipes itself and I need to go throughy "my music" again set to download each artist or album over tagain to down load it again.. Very annoying Any id...

Newbie

HI   I successfully download music onto my ipod for offline playing but it often (after a week or two)  wipes itself and I need to go throughy "my music" again set to download each artist...

MattSuda

Spotify Star

396 Views

1 replies

0 likes

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  • 1 replies
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song switch to "playing song from search..." I have never searched and don't want.

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have never searched. like DarkH+1, or Midday+Mix-up, or Ocean + S...

Newbie

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have neve...

MattSuda

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Solved!! Playlist/Songs won't download on iPad Pro

Hi,I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just recently. I can see the songs I downloaded when I'm offli...

Casual Listener

Hi, I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just rece...

MattSuda

Spotify Star

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
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every time I close my spotify deletes songs saved

Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you recheck everything again.Using an iPhone 6S and the s...

Casual Listener

Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you...

MattSuda

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

A lot of noise and no music

Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected. Is there someone with the same problem or the solution to this?

Newbie

Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected.  Is there ...

MattSuda

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes