Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238059 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119300 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447653 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305646 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the download stops after a second or so. What can I do?
I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the downlo...
Newbie
2643 Views
4 replies
0 likes
Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely. I uninstalled/reinstalled and the problem persists. Please help
Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely. I uninstalled/reinstalled and the problem per...
Newbie
734 Views
2 replies
0 likes
I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!
I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!
Casual Listener
617 Views
2 replies
0 likes
I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not help
I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not h...
Spotify Star
816 Views
1 replies
0 likes
Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "Se ha agotado el tiempo de conexión a Spotify. Por ...
Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "...
Newbie
3301 Views
15 replies
0 likes
Hi all, I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working from her iPad, but whenever I try login in I get a message s...
Hi all, I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working ...
Spotify Star
1280 Views
5 replies
0 likes
I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for the both muted and un-muted setting. the spotify volume...
I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for...
780 Views
0 replies
0 likes
So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 Day Trial. Why doesn't the week trial work if i have...
So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 D...
465 Views
0 replies
0 likes
A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound
A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound
361 Views
0 replies
0 likes
The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do to fix this issue?
The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do t...
Casual Listener
727 Views
2 replies
0 likes
Hey, i don't know whether there is a post like this on this board. I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline playlist on the phone yet, so i can explain to me why this happens. Thanks ...
Hey, i don't know whether there is a post like this on this board. I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline pl...
Regular
1318 Views
4 replies
0 likes
Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS
Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS
Spotify Star
945 Views
4 replies
0 likes
I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until today. I noticed one small difference between the old sy...
I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until ...
Gig Goer
810 Views
4 replies
0 likes
My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot remove it. I do not know who it is. I tried to uin...
My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot...
Spotify Star
781 Views
1 replies
0 likes
I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used 400mb data. How is it possible? I have my data tur...
I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used...
Spotify Star
2657 Views
14 replies
0 likes
Hi everyone, I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening only to the playlists that I have marked as offline. However, if I ch...
Hi everyone, I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening onl...
Spotify Star
1364 Views
3 replies
2 likes
I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.
I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.
Spotify Star
510 Views
1 replies
0 likes
Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still restarts. On the contrary, If I play music and switch ...
Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still res...
Spotify Star
1243 Views
2 replies
0 likes
I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is gone. All the arrow gives you now is the album artwo...
I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is g...
Spotify Star
555 Views
3 replies
0 likes
Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago before updating and works on my desktop app. UPDATE: H...
Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago bef...
Spotify Star
715 Views
1 replies
0 likes
