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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246932 Views

27 replies

5 likes

  • 246932 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

132099 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3373 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310048 Views

62 replies

16 likes

  • 310048 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133727 Views

19 replies

38 likes

  • 133727 Views
  • 19 replies
  • 38 likes

Payment?

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

Newbie

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

kbrooksc

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

My saved Songs and Albums keep disappearing

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

Newbie

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

duneeshya

Newbie

739 Views

1 replies

0 likes

saved albums
saved songs
  • 739 Views
  • 1 replies
  • 0 likes

Spotify App crashing on iPhone 5S

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free.Any rescue ideas?Thanks

Regular

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free. Any rescue ideas? Thanks

user-removed

Not applicable

1262 Views

3 replies

0 likes

crash iPhone 5s
  • 1262 Views
  • 3 replies
  • 0 likes

Offline probs

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.

Newbie

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.

lukebotham1

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Spotify won't download

I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days

Newbie

I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days

KSutton

Music Fan

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

Can't delete playlist in iOS app

I have an iPhone 5 and iOS 6.1 with the newest spotify app. As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force closes. http://bildr.no/view/1393004 How can i remove the playlist?

Newbie

I have an iPhone 5 and iOS 6.1 with the newest spotify app.    As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force close...

rasca1

Newbie

1904 Views

2 replies

1 likes

  • 1904 Views
  • 2 replies
  • 1 likes

Solved!! Premium account not working on Iphone 3GS (iOS 6.1.3)

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or less. I tried uninstalling and reinstalling SPOTIF...

Newbie

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or...

Paula12

Casual Listener

1850 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

[iOS][Other] Consistent Labeling of "Podcasts"

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

Gig Goer

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

457 Views

0 replies

0 likes

iOS
Other
  • 457 Views
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Song want to Download

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Casual Listener

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Cloudnine96

Casual Listener

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

distored sound

hi guys, I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality download. I have music offline set for High quality. It was ...

Visitor

hi guys,   I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality ...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Running Spotify With A Deactivated Facebook?

Hello, I use my spotify through my facebook login credentials. I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify. I have tried setting a password for my devices and try to login through that, but I rece...

Newbie

Hello,   I use my spotify through my facebook login credentials.   I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify.   I have tri...

osornios

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify on two iphones, can no longer log in anywhere

Hi.so for about a month now I've been paying for Spotify, and unable to listen to it.I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for offline listening on each of them. This was working just fi...

Visitor

Hi. so for about a month now I've been paying for Spotify, and unable to listen to it. I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for ...

osornios

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Charged for free

I tried to cancel my subscription but it said I was on free. How do I get a refund?

Casual Listener

I tried to cancel my subscription but it said I was on free. How do I get a refund?

osornios

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Songs Disappeared

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared. I have reinstalled the app multiple times to no avail. It was working fine this morning. All my playlists are still there but none of my saved songs are on the app. What's th...

Casual Listener

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared.  I have reinstalled the app multiple times to no avail.  It was working fine this morning.  All my playlists...

MaryS

Roadie

1898 Views

5 replies

0 likes

  • 1898 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone 5?

Hello,I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Casual Listener

Hello, I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Timmagnet

Newbie

23197 Views

40 replies

0 likes

  • 23197 Views
  • 40 replies
  • 0 likes

Share Links Stopped Working

My friends and I regularly text each other links to songs we find. Recently those links stopped working (using an iPhone 6). I click on them but they don't open the song any more. Anyone have suggestions?

Newbie

My friends and I regularly text each other links to songs we find.  Recently those links stopped working (using an iPhone 6).  I click on them but they don't open the song any more.&nb...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Shuffle function is annoying!!

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuffle anything!!!!!!! Ugh!!I need variation during my...

Newbie

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuf...

723 Views

0 replies

1 likes

shuffle
  • 723 Views
  • 0 replies
  • 1 likes

"There was an error posting to Spotify. Please try again."

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

Newbie

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

830 Views

0 replies

1 likes

  • 830 Views
  • 0 replies
  • 1 likes

Help! Spotify on iPod

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment? Thanks in advance

Roadie

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment?   Thanks in advance

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes