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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232802 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114386 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2331 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304026 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129714 Views

19 replies

38 likes

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Issue syncing local files to iphone

Im having an issue syncing/ playing local files from my computer onto my iphone. I can download mixtapes onto itunes, and then add them into playlists on my computer(Mac). The playlist then syncs to my iphone, where the songs im having issues with sh...

Casual Listener

Im having an issue syncing/ playing local files from my computer onto my iphone.  I can download mixtapes onto itunes, and then add them into playlists on my computer(Mac). The playlist then syn...

Steph_B

Roadie

706 Views

3 replies

0 likes

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Help! Lost playlists

All my playlists are lost from my iPad, but not from my iPhone. Why? Could the reason be that earlier my friend shared her internet from her phone to my iPad (she has a samsung)?

Newbie

All my playlists are lost from my iPad, but not from my iPhone. Why? Could the reason be that earlier my friend shared her internet from her phone to my iPad (she has a samsung)?

Happibuoy

Casual Listener

1198 Views

8 replies

0 likes

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Can't Connect to PS4

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is these 2 specific devices that will not work together....

Newbie

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is th...

529 Views

0 replies

0 likes

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Ipod storage vs Iphone storage issue

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod and 5.5gb on my iphone)... Can someone explain this?...

Newbie

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod a...

530 Views

0 replies

0 likes

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Solved!! Spotify app has disappeared from my iPhone 4s and will not reinstall

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the download stops after a second or so. What can I do?

Casual Listener

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the downlo...

bossryde

Newbie

2639 Views

4 replies

0 likes

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Playlists Will Not Play on iPod Touch

Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely. I uninstalled/reinstalled and the problem persists. Please help

Regular

Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely.  I uninstalled/reinstalled and the problem per...

12151325511

Newbie

714 Views

2 replies

0 likes

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I cant change my country

I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!

Casual Listener

I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!

Therealdootshad

Casual Listener

607 Views

2 replies

0 likes

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Abroad

I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not help

Newbie

I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not h...

MattSuda

Spotify Star

809 Views

1 replies

0 likes

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Se desconecta spotify en Iphone 4 con IOS6 en WIFI

Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "Se ha agotado el tiempo de conexión a Spotify. Por ...

Regular

Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "...

richyyyyyyyyyyy

Newbie

3280 Views

15 replies

0 likes

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Solved!! Spotify not logging in

Hi all, I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working from her iPad, but whenever I try login in I get a message s...

Casual Listener

Hi all,   I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working ...

osornios

Spotify Star

1265 Views

5 replies

0 likes

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Spotify muted without headset

I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for the both muted and un-muted setting. the spotify volume...

Newbie

I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for...

770 Views

0 replies

0 likes

headset
iphone
muted
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Spotify Week Trial not working

So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 Day Trial. Why doesn't the week trial work if i have...

Newbie

So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 D...

463 Views

0 replies

0 likes

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A song doesn't sound

A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound

Newbie

A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound

358 Views

0 replies

0 likes

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Shuffle

The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do to fix this issue?

Newbie

The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do t...

secretham

Casual Listener

721 Views

2 replies

0 likes

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Disc Space is getting bigger and bigger

Hey, i don't know whether there is a post like this on this board. I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline playlist on the phone yet, so i can explain to me why this happens. Thanks ...

Regular

Hey,   i don't know whether there is a post like this on this board.   I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline pl...

aleks-83

Regular

1312 Views

4 replies

0 likes

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Cancelar auto renovación de Spotify Premium

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

Casual Listener

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

MattSuda

Spotify Star

944 Views

4 replies

0 likes

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  • 4 replies
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iOS Sync Issues After April 7 update

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until today. I noticed one small difference between the old sy...

Gig Goer

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until ...

Tobraham

Gig Goer

794 Views

4 replies

0 likes

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Spotify has a mind of its own!

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot remove it. I do not know who it is. I tried to uin...

Casual Listener

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot...

MattSuda

Spotify Star

777 Views

1 replies

0 likes

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  • 1 replies
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Data usage

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used 400mb data. How is it possible? I have my data tur...

Regular

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used...

MattSuda

Spotify Star

2644 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes