Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47949 Views
15 replies
36 likes

47949 Views
15 replies
36 likes

Songs or Playlists do not show up and similar problems

Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also, once I saved 5-6 songs. When I got back the songs were not there. I...

apolosisk
Casual Listener
Sometimes, I see the playlists or the songs dissapearing from my iOS spotify app. There is also another issue when I add songs "up to next". Sometimes, they are not queuing up! Also...
2016-03-09 1:47:15 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

Unusable app

Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing has changed.When it does work (after many tries) it'...

dustymcgee
Casual Listener
Since about 3 updates ago (right before 5.0) my app seems to crash within seconds. This will happen over and over again. Once in a while it'll decide to stay open. All these new updates and nothing h...
2016-03-09 8:47:40 AM
334 Views
0 replies
0 likes
Unstable

334 Views
0 replies
0 likes

Spotify stopps donwloading mid-album

So i've had this problem with downloading songs to my phone for a while now. Without any real solution....i finally gave up and reinstlled the app, and downloaded all my songs again (which took a looobg time). Now i noticed that it is downloading, bu...

Jiveman7
Regular
So i've had this problem with downloading songs to my phone for a while now. Without any real solution....i finally gave up and reinstlled the app, and downloaded all my songs again (which took a loo...
2016-03-08 11:57:42 PM
155 Views
0 replies
0 likes

155 Views
0 replies
0 likes

Iphone 4 - spotify with waze - audio drop outs

iPhone 4 ios 7.1.1 spotify and waze causing audio drop outs. Anybody got any recommendations (other than upgrading to an iphone5)? Spotify works fine when I'm not using waze, but it seems like the combination is too much for the CPU or something - ab...

neakmenter
Regular
iPhone 4 ios 7.1.1 spotify and waze causing audio drop outs. Anybody got any recommendations (other than upgrading to an iphone5)? Spotify works fine when I'm not using waze, but it seems like the co...
2014-05-22 2:09:36 AM
2016-03-08 10:09:33 PM
neakmenter
Regular
1869 Views
12 replies
2 likes

1869 Views
12 replies
2 likes

Solved!! Spotify will sync some local files but not others for offline mode

Hey there, So what happens is i've created a playlist which is totally local files from my desktop but some of them sync and other won't. I'm not at my 3333 song limit and i've tried reinstalling the app twice. I'm currently on iOS 9.2.1 and running ...

mountaindew
Casual Listener
Hey there, So what happens is i've created a playlist which is totally local files from my desktop but some of them sync and other won't. I'm not at my 3333 song limit and i've tried reinsta...
2016-03-07 6:42:32 PM
2016-03-08 9:20:56 PM
jonasherdegen
Community Legend
922 Views
3 replies
0 likes

922 Views
3 replies
0 likes

how many songs untl no suggestions?

Ok so I'm using spotify free and have a bunch of different song preferences and some of my playlists only have like 15 songs and I get a bunch of seggested songs. MY question is what is the exact number of songs you have to have in a playlist before ...

josiahshank16
Newbie
Ok so I'm using spotify free and have a bunch of different song preferences and some of my playlists only have like 15 songs and I get a bunch of seggested songs. MY question is what is the exact num...
2016-03-08 5:13:36 PM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Local files mix youtube not offline mobile

Hi guys,So this is what im running into last few days. I have been trying to download a youtube music mp3 to my iphone on my spotify. Succesfully i have downloaded the file and placed in in one of my playlists in my spotify. However when i open the a...

spotifychin
Newbie
Hi guys, So this is what im running into last few days. I have been trying to download a youtube music mp3 to my iphone on my spotify. Succesfully i have downloaded the file and placed in in one of ...
2016-03-08 3:19:24 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

All of my saved songs have disappeared. [iPhone 6 - MacBook Pro (El Capitan)]

Hello, the title is self-explanatory ... all of my saved songs have disappeared for no reason in my mind. I had quite a few songs saved over the years and now everything is gone. I really hope there is a fix for this! Things that I already have tried...

Dannic
Newbie
Hello, the title is self-explanatory ... all of my saved songs have disappeared for no reason in my mind. I had quite a few songs saved over the years and now everything is gone. I really hope t...
2016-03-08 3:03:37 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Music won't play

I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how far along the track is. When I push pause and play ag...

Muggletong
Regular
I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how fa...
2016-01-28 10:42:18 AM
2016-03-08 2:50:00 PM
Muggletong
Regular
325 Views
5 replies
0 likes

325 Views
5 replies
0 likes

Saved songs dissapeared

ever since i updated the spotify app this week my saved songs do not show up on my iPhone 6 app unless i have an internet connection. they do appear on playlists my saved songs are also not showing up on my HP elitebook 745 laptop and i am connected ...

gabymarquez-89
Casual Listener
ever since i updated the spotify app this week my saved songs do not show up on my iPhone 6 app unless i have an internet connection. they do appear on playlists my saved songs are...
2016-01-15 5:54:36 PM
2016-03-08 2:22:37 PM
Mixmastermattie
Newbie
279 Views
5 replies
0 likes

279 Views
5 replies
0 likes

Solved!! Spotify running no longer there in 5.0 update

Recently updated my app, however the running feature is no longer available. Many have told me to look under genres and moods, but it's not there either. I am a premium customer and expect this resolved, as other customers and in particular free user...

Ringram
Newbie
Recently updated my app, however the running feature is no longer available. Many have told me to look under genres and moods, but it's not there either. I am a premium customer and expect this ...
2016-02-26 4:30:58 PM
2016-03-08 9:31:23 AM
MattSuda
Spotify Star
223 Views
1 replies
0 likes

223 Views
1 replies
0 likes

[iPad] Music playing loops back without any reason

When I listen my main playlist it gets to a zone of about 40 songs where when it gets to last one in that zone of the playlist it goes to the beginning of the zone. This also happens when I use shuffle, but the zone is bigger, about a 100 songs. I do...

N9199
Newbie
When I listen my main playlist it gets to a zone of about 40 songs where when it gets to last one in that zone of the playlist it goes to the beginning of the zone. This also happens when I use shuff...
2016-02-28 1:07:19 AM
2016-03-08 9:03:27 AM
MattSuda
Spotify Star
194 Views
1 replies
1 likes

194 Views
1 replies
1 likes

Deleted songs

Spotify just randomly deleted all of my music I had savedPlease help me before I go insane

Brayandrea8
Newbie
Spotify just randomly deleted all of my music I had saved Please help me before I go insane
2016-03-08 2:02:35 AM
99 Views
0 replies
0 likes

99 Views
0 replies
0 likes

Error 408

Hi,I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I look on my profile I see:"Your account can no longer be use...

JennThorn
Casual Listener
Hi, I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I ...
2014-02-06 11:49:07 PM
2016-03-07 11:11:19 PM
MesaRaven
Newbie
339 Views
5 replies
0 likes

339 Views
5 replies
0 likes

Blocked App after trying to update

Can someone help me here? Im trying to update the app on my iPhone and it simply STOPPED WORKING THE APP!!!Now I cant update the app or even delete it. Its blocked and I dont know what to do.

jenni3
Newbie
Can someone help me here? Im trying to update the app on my iPhone and it simply STOPPED WORKING THE APP!!! Now I cant update the app or even delete it. Its blocked and I dont know what to do.
2016-03-07 9:36:27 PM
2016-03-07 9:39:20 PM
Jordi
Community Legend
177 Views
1 replies
0 likes

177 Views
1 replies
0 likes

Battery drain

I'm starting to experiencing an increase in battery dran from spotify.Same amount of usage that's normally around 12-15% is now 23-25%.Any one else experiencing this?

ollvid
Gig Goer
I'm starting to experiencing an increase in battery dran from spotify. Same amount of usage that's normally around 12-15% is now 23-25%. Any one else experiencing this?
2015-04-21 9:54:06 AM
2016-03-07 9:02:02 PM
fass2binder
Casual Listener
1354 Views
13 replies
1 likes

1354 Views
13 replies
1 likes

Unable to share or find spotify users

=== START OF TEMPLATE ===Brief description of the issue: I am not able to find other friends on community or share songs/playlist by finding friends on my iphone 6s spotify app even though I have premium subscriptionSteps to reproduce the issue:Scena...

Belavaghela
Casual Listener
=== START OF TEMPLATE === Brief description of the issue: I am not able to find other friends on community or share songs/playlist by finding friends on my iphone 6s spotify app even though I have...
2016-02-11 5:56:37 PM
2016-03-07 8:17:07 PM
bucklid
Casual Listener
404 Views
3 replies
0 likes

404 Views
3 replies
0 likes

Latest update is broken

Last night my app auto updated like always. I went on to go look up a song I was wanted to hear, and as soon as I typed "summer" into the search it completely broken my app. I can no longer listen to music not saved on my phone and anytime I try to d...

Blake7
Newbie
Last night my app auto updated like always. I went on to go look up a song I was wanted to hear, and as soon as I typed "summer" into the search it completely broken my app. I can no longer listen to...
2016-03-07 6:57:53 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Error occurring in search

I just update the app to version 5.1.0.1019 on my iPhone 6 (iOS 9.1.3) and the search feature stopped working. Doing a search the message "An error occurred" and "Try Again" button, and even clicking this button, the search is not performed.

rafsouzap
Newbie
I just update the app to version 5.1.0.1019 on my iPhone 6 (iOS 9.1.3) and the search feature stopped working. Doing a search the message "An error occurred" and "Try Again" button, and even clicking...
2016-03-07 6:37:18 PM
2016-03-07 6:38:41 PM
Nico
Community Legend
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

search problem

Arrggh...driving me crazy! The search online keeps stopping and starting..I tried everything and still trouble..reset Internet reset phone reset ps3 reset PC and still no luck...I have only just ordered premium and have a month free..If this is how i...

seang
Newbie
Arrggh...driving me crazy! The search online keeps stopping and starting..I tried everything and still trouble..reset Internet reset phone reset ps3 reset PC and still no luck...I have only just orde...
2016-03-07 6:35:00 PM
2016-03-07 6:36:59 PM
Nico
Community Legend
149 Views
1 replies
0 likes

149 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts