Announcements

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Us9
  • Visitor
  • 325212 Views
  • 860 replies
  • 316 likes
  • 325212 Views
  • 860 replies
  • 316 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 63928 Views
  • 123 replies
  • 32 likes
  • 63928 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 11815 Views
  • 8 replies
  • 0 likes
  • 11815 Views
  • 8 replies
  • 0 likes

All the music from an artist has disappeared except for one song.

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

  • Newbie
  • This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.
  • 230 Views
  • 0 replies
  • 0 likes
  • Music disappearing
  • 230 Views
  • 0 replies
  • 0 likes

Local files

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did that. Still no local files on mobile app

  • Newbie
  • i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did th...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Log in

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to fix this problem soon. Thank you!

  • Visitor
  • My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Spotify not showing some songs

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only things I've tried are restarting my phone, re-adding...

  • Visitor
  • My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only t...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

spotify 3.5.0 crash on startup iPhone 4s

Hey.After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots.Not really satisfying.Does anyone else experience this? Is this problem kno...

  • Newbie
  • Hey. After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots. Not really satisfyin...
  • Erkan_Yılmaz
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Release of memory from offline storage

IOS 8.4 on iPad and iPhone I have several albums downloaded for offline listening. Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I know). Therefore there is 4.5 gB of memory allocated to Spotify fi...

  • Newbie
  • IOS 8.4 on iPad and iPhone   I have several albums downloaded for offline listening.  Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I ...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

My Premium account won't work on the iPhone app even when the correct username and password is used.

Hi there, I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reinstalling I can only get Spotify free on my phone. I've tried ...

  • Newbie
  • Hi there,   I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reins...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Spotify logo suddenly other green.

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? How can I solve this?

  • Newbie
  • Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? Ho...
  • JuanIgnacio
  • Newbie
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Why can't I see all my songs on my iPhone 4s?

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue. Thanks, Jim

  • Casual Listener
  • As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Alternate way to log in. HELP

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so in trying to move the spotify app to a clickable par...

  • Newbie
  • Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so i...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Solved!! Running - Recommended For You

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

  • Newbie
  • The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?
  • MadiraNofo
  • Regular
  • 1133 Views
  • 7 replies
  • 5 likes
  • 1133 Views
  • 7 replies
  • 5 likes

Why haven't the Spotify support contacted me yet? It's been days and I haven't gotten an answer.

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. Can someone please help me?

  • Casual Listener
  • I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. C...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

New to iOS. Problems downloading.

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also songs are appearing in a playlist called "local files"...

  • Regular
  • Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also son...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Ipod Touch last generation - error - Running on sidebar

Hi, I just bought the last ipod touch with iOS 8.3.I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection. Thansk all

  • Newbie
  • Hi,   I just bought the last ipod touch with iOS 8.3. I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection.   Thansk all
  • MaxD
  • Newbie
  • 953 Views
  • 2 replies
  • 0 likes
  • ipod touch
    Running
  • 953 Views
  • 2 replies
  • 0 likes

Playlists gone on one device

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install.I'm using sonos via the device that's giving me trouble. Should it make any diffe...

  • Newbie
  • I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install. I'm using sonos via the de...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't play

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and re-installing. Same problem. I should note that I co...

  • Newbie
  • For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and r...
  • JmannDriver
  • Newbie
  • 584 Views
  • 3 replies
  • 0 likes
  • 584 Views
  • 3 replies
  • 0 likes

Music not playing

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one.Any suggestions?Thanks

  • Newbie
  • Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one. Any suggestions? Thanks
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis?

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

  • Casual Listener
  • Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Cola reproducción en iPad

Hola,en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda por favor'gracias!Saludos.

  • Newbie
  • Hola, en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda p...
  • OviiiOne
  • Community Legend
  • 2779 Views
  • 1 replies
  • 0 likes
  • cola reproduccion
    ipad
  • 2779 Views
  • 1 replies
  • 0 likes

Mi Suscripción no funciona

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratisAlguien sabe que se puede hacer?

  • Newbie
  • Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratis Alguien sabe que se puede hacer?
  • OviiiOne
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Env: prod