Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43956 Views

44 replies

10 likes

  • 43956 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109463 Views

116 replies

13 likes

Other
  • 109463 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302025 Views

62 replies

16 likes

  • 302025 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127988 Views

19 replies

38 likes

  • 127988 Views
  • 19 replies
  • 38 likes

Disc Space is getting bigger and bigger

Hey, i don't know whether there is a post like this on this board. I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline playlist on the phone yet, so i can explain to me why this happens. Thanks ...

Regular

Hey,   i don't know whether there is a post like this on this board.   I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline pl...

aleks-83

Regular

1306 Views

4 replies

0 likes

  • 1306 Views
  • 4 replies
  • 0 likes

Cancelar auto renovación de Spotify Premium

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

Casual Listener

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

MattSuda

Spotify Star

933 Views

4 replies

0 likes

  • 933 Views
  • 4 replies
  • 0 likes

iOS Sync Issues After April 7 update

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until today. I noticed one small difference between the old sy...

Gig Goer

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until ...

Tobraham

Gig Goer

782 Views

4 replies

0 likes

  • 782 Views
  • 4 replies
  • 0 likes

Spotify has a mind of its own!

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot remove it. I do not know who it is. I tried to uin...

Casual Listener

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot...

MattSuda

Spotify Star

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Data usage

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used 400mb data. How is it possible? I have my data tur...

Regular

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used...

MattSuda

Spotify Star

2511 Views

14 replies

0 likes

  • 2511 Views
  • 14 replies
  • 0 likes

Mobile Data Leak Bug?

Hi everyone, I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening only to the playlists that I have marked as offline. However, if I ch...

Casual Listener

Hi everyone,    I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening onl...

MattSuda

Spotify Star

1348 Views

3 replies

2 likes

  • 1348 Views
  • 3 replies
  • 2 likes

Login failed

I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.

Newbie

I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.

MattSuda

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Spotify restarts every time I open the app.

Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still restarts. On the contrary, If I play music and switch ...

Casual Listener

Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still res...

MattSuda

Spotify Star

1224 Views

2 replies

0 likes

  • 1224 Views
  • 2 replies
  • 0 likes

Repeat TRACK Mode has gone??

I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is gone. All the arrow gives you now is the album artwo...

Newbie

I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is g...

MattSuda

Spotify Star

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

Update 5.5.0 Can't connect

Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago before updating and works on my desktop app. UPDATE: H...

Newbie

Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago bef...

MattSuda

Spotify Star

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Iphone App Crashed Big Time

iPhone 6 - IOS 9.3.1App version - 5.4.0.1011 (premium account)Free space on the phone: 50 GBI was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the phone turned of and would only turn back on if I connected th...

Regular

iPhone 6 - IOS 9.3.1 App version - 5.4.0.1011 (premium account) Free space on the phone: 50 GB I was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the ph...

MattSuda

Spotify Star

436 Views

1 replies

0 likes

Other
  • 436 Views
  • 1 replies
  • 0 likes

Skipping tracks issue, then plays them!

Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then it will find a new song... hope this makes sense! This ...

Newbie

Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then...

MattSuda

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Iphone logout and erasing offline playlists

I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs.Anyone who can help me with that?It's very annoying to downloand again more than 1000 songs. That...

Casual Listener

I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs. Anyone who can help me with that? It's very...

MattSuda

Spotify Star

1401 Views

3 replies

0 likes

  • 1401 Views
  • 3 replies
  • 0 likes

Adding song to playlist during shuffle restarts the shuffle queue

STR:- go to a playlist or 'My songs'- start shuffle playback of all songs- skip e.g four songs during playback and remember them.- add the fifth song to an existing playlist of yours or 'MySongs' by pressing ' ... ' in playback view and select 'add t...

Newbie

STR: - go to a playlist or 'My songs' - start shuffle playback of all songs - skip e.g four songs during playback and remember them. - add the fifth song to an existing playlist of yours or 'MySo...

MattSuda

Spotify Star

1973 Views

1 replies

0 likes

Shuffle in playlists
Shuffle in songs
  • 1973 Views
  • 1 replies
  • 0 likes

Alphabetical scrolling bar missing on right in playlist view?

My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus

Casual Listener

My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus

MattSuda

Spotify Star

977 Views

3 replies

0 likes

  • 977 Views
  • 3 replies
  • 0 likes

I pay and i can't get premium.

I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed

Newbie

I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed

user-removed

Not applicable

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this month and no luck with my free spotify premium as well...

Newbie

Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this mon...

user-removed

Not applicable

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

sharing a song

this week something changed.usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune.its not working.we have reset our account, updated cc info, erased and reset spotify on each device....not s...

Casual Listener

this week something changed. usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune. its not working. we have reset our account, updated ...

palaaudrey

Casual Listener

807 Views

4 replies

0 likes

  • 807 Views
  • 4 replies
  • 0 likes

I'm not being able to listen to the album carbono from lenine

Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something

Casual Listener

Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something

Whitepollyanna

Casual Listener

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Spotify does not sync music to iPhone

Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify on both my iPhone and my laptop. I am 100% sure that both my laptop...

Casual Listener

Hi everyone   Even though my iPhone appears in the 'devices' tab in Spotify,  spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify...

jesseisfriendly

Newbie

22112 Views

19 replies

1 likes

  • 22112 Views
  • 19 replies
  • 1 likes